Panasonic CF-74ECBGDBM User manual

ORDER NO. CPD0611205C1
Personal Computer
CF-74ECBGDBM
© 2006 Matsushita Electric Industrial Co., Ltd. All rights reserved.
Unauthorized copying and distribution is a violation of law.

1

LASER SAFETY INFORMATION
For U.S.A.
Class 1 LASER-Product
This product is certified to comply with DHHS Rules 21 CFR Subchapter J.
This product complies with European Standard EN60825 (or IEC Publication 825)
For all areas
This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation.
Caution:
(1) Use of controls or adjustments or performance of procedures other than those specified herein may result in
hazardous radiation exposure.
(2) The drive is designed to be incorporated into a computer-based system or unit which has an enclosing cover.
It should never be used as a stand alone drive.
Danger:
The serviceman should not remove the cover of drive unit and should not service because the drive unit is a non-
serviceable part.
Please check DANGER label on PD-drive unit.
• Unplug the AC power cord to the equipment before opening the top cover of the drive.
• When the power switch it on, do not place your eyes close to the front panel door to look into the interior of the unit.
LASER Specification
Class 1 level LASER Product
Wave Length: DVD 658±8 nm
CD 775~815 nm
Laser safety information is appropriate only when drive with laser is installed.
2

3

4

CONTENTS
1. Specifications ··················································································································1-1
2. Names and Functions of Parts ······················································································2-1
3. Block Diagram ···············································································································3-1
4. Diagnosis Procedure ·····································································································4-1
5. Power-On Self Test (Boot Check) ·················································································5-1
6. List of Error Codes <Only when the port replicator is connected> ································6-1
7. Self Diagnosis Test ········································································································7-1
8. Wiring Connection Diagram ··························································································8-1
9. Disassembly/Reassembly ·····························································································9-1
10. Exploded View ···········································································································10-1
11. Replacement Parts List ·····························································································11-1

Getting StartedUseful InformationTroubleshootingAppendix
1 Specifications
This page provides the specifications for the basic model CF-74ECBAXBM / CF-74FCBAZBM / CF-74FCBCZBM / CF-
74ECBCXBM / CF-74ECBADBM. The model number is different according to the unit configuration.
zTo check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
zTo check CPU speed, memory size and the hard disk drive (HDD) size:
Run the Setup Utility (ÎReference Manual “Setup Utility”) and select [Information] menu.
[CPU Speed]: CPU speed, [System Memory]: Memory size, [Hard Disk]: Hard disk drive size
Main Specifications
Model No. CF-74ECBAXBM / CF-74FCBAZBM / CF-74FCBCZBM / CF-74ECBCXBM / CF-74ECBADBM
CPU Intel®Core™ Duo Processor T2500 (2.0 GHz, 2 MB*1 L2 cache, 667 MHz FSB)
Chipset Intel®945GM
Memory*1 512 MB (2560 MB Max.)
Video Memory*1*2 UMA (128 MB Max.)
Hard Disk Drive*3 80 GB
CD/DVD Drive DVD-ROM & CD-R/RW Drive
Data
Transfer
Rate*4
Reading*5 DVD-ROM: 8X (Max.), CD-ROM: 24X (Max.)
Writing*6 CD-R: 4X/10X/7-16X/10-24X
CD-RW: 4X
High-Speed CD-RW: 4X/10X
Ultra-Speed CD-RW: 10X/10-24X
Sup-
ported
Discs/For-
mat*3
Reading DVD-ROM (4.7 GB, 8.5 GB, 9.4 GB, 17 GB), DVD-Video, DVD-R (1.4 GB, 3.95 GB, 4.7 GB),
DVD-R DL (8.5 GB), DVD-RW*7 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM*8 (1.4 GB, 2.8
GB, 2.6 GB, 5.2 GB, 4.7 GB, 9.4 GB), +R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-Audio,
CD-ROM, CD-R, Photo CD, Video CD, CD-RW, CD TEXT, CD-EXTRA
Writing CD-R, CD-RW, High-Speed CD-RW, Ultra-Speed CD-RW
Display Method 13.3 type (TFT) with Touchscreen
Internal LCD*9 65,536/16,777,216 colors (800 ×600 dots/1024 ×768 dots)
External Display*10 65,536/16,777,216 colors (800 ×600 dots/1024 ×768 dots/1280 ×1024 dots/1600 ×1200
dots/2048 ×1536 dots)
Wireless LAN*11 ÎNext Page Wireless LAN
Bluetooth*12 Version 2.0+EDR
LAN IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T
Modem Data: 56 kbps (V.92) FAX: 14.4 kbps
Sound WAVE and MIDI playback, Stereo speaker, Intel®High Definition Audio subsystem support
Security Chip TPM (TCG V1.2 compliant)*13
Card Slot PC Card Type Ior Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA)
ExpressCard ExpressCard/34 or ExpressCard/54 x 1
SD Memory Card*14 x 1, Data transfer rate = 8 MB per second*15
Smart Card*16 x 1
RAM Module Slot 200-pin, 1.8 V, SO-DIMM, DDR2 SDRAM, PC2-4200 Compliant
Interface USB port (4-pin, USB 2.0) x 2, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port
(RJ-45), External display port (Mini Dsub 15-pin female), Expansion Bus Connector (Dedicated
65-pin female), Microphone Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature
jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW ×2)
Keyboard / Pointing Device 87 keys / Touch Pad / Touchscreen (Anti-Reflection, Stylus (included) touch capable)
Power Supply AC adaptor or Battery pack
AC Adaptor*17 Input: 100 Vto 240 VAC, 50 Hz/60 Hz, Output: 15.6 VDC, 8.0 A
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1-1

Getting StartedUseful InformationTroubleshootingAppendix
*1 1MB = 1,048,576 bytes
*2 A segment of the main memory is allotted automatically
depending on the computer’s operating status. The size of
the Video Memory cannot be set by the user.
*3 1GB = 1,000,000,000 bytes. Your operating system or some
application software will report as fewer GB.
*4 The data transfer rate of DVD per 1X speed is 1,350 KB/s.
The data transfer rate of CD per 1X speed is 150 KB/s.
*5 If an unbalanced disc (e.g., the balance has been displaced
from the center) is inserted, the speed may become slower if
there are large vibrations while the disc is rotating.
*6
Depending on the disc, the writing speed may become slower.
*7 Does not support DVD-RW Ver.1.0.
*8 DVD-RAM: Only non-cartridge type or removable cartridge
type can be used.
*9
A 16,777,216 color display is achieved by using the dithering function.
*10 Maximum resolution depends on the specifications of the
external display.
*11 Only for model with wireless LAN
*12 Only for model with Bluetooth
*13 For information on TPM, click [start] - [Run] and input
“c:\util\drivers\tpm\README.pdf”, and refer to the Installation
Manual of “Trusted Platform Module (TPM)”.
*14 Operation has been tested and confirmed using Panasonic
SD Memory Cards with a capacity of up to 2 GB.
The transfer rate using the SD Memory Card slot on this com-
puter is 8 MB per second. (This is a theoretical value, and dif-
fers from actual speeds.)
The transfer rate is 8 MB per second even if you use an SD
Memory Card that supports high-speed transfer rates.
Operation on other SD equipment is not guaranteed.
This computer is not compatible with MultiMediaCards or
SDHC Memory Cards. Do not insert these kinds of cards.
*15 Theoretical value and not the actual speed. The transfer rate
does not become higher even if you use a card that supports
the higher transfer rate.
*16 Only for model with Smart Card slot
*17 The AC adaptor is compatible with power sources up to
240 VAC adaptor. The computer is supplied with a 125 VAC
compatible AC cord.
*18 Varies depending on the usage conditions.
*19 Measured with the LAN Power-saving function’s Auto-off set-
ting set to 1 minute.
*20 Measured using BatteryMark™ Version 4.0.1 (LCD bright-
ness: Maximum - Minimum)
*21
Measured using MobileMark™ 2002 (LCD brightness: 60 cd/m
2
)
*22
Approx. 1.0 W when the battery pack is fully charged (or not being
charged) and the computer is OFF.
Approx. 2.0
W when the Wake up from LAN has been enabled.
*23 Rated power consumption
*24 You need to install to use the feature.
*25 The Product Recovery DVD-ROM is required.
*26 These are speeds specified in IEEE802.11a+b+g standards.
Actual speeds may differ.
Battery Pack Li-ion 11.1 V, 7.8 Ah
Operating Time*18*19 Approx. 6 hours to 9 hours*20 (Approx. 8 hours*21)
Charging
Time*18 Power on Approx. 4.5 hours
Clock Battery Coin type lithium battery 3.0 V
Power Consumption*22 Approx. 40 W*23/ Approx. 100 W(Maximum when recharging in the ON state)
Physical Dimensions (W ×H ×D)
(including the carrying handle) 303.5 mm ×43.6 - 60.1 mm ×293.3 mm {12.0" ×1.7 - 2.4" × 11.6"}
Weight
(including the carrying handle) Approx. 2.7 kg {Approx. 6.0 lb.}
Operation Environment Temperature: 5 °C to 35 °C {41 °F to 95 °F}
Humidity: 30%to 80%RH (No condensation)
Storage Environment Temperature: -20 °C to 60 °C {-4 °F to 140 °F}
Humidity: 30%to 90%RH (No condensation)
Operating System Microsoft®Windows®XP Professional Service Pack 2 with Advanced Security Technologies
(NTFS File System)
Utility Programs DMI Viewer, Microsoft®Windows®Media Player 10, Adobe Reader, PC Information Viewer, SD
Utility, Icon Enlarger, Loupe Utility, WinDVD™ 5 (OEM Version), B’s Recorder GOLD8 BASIC,
B’s CLiP 6, Intel®Matrix Storage Manager, Intel®PROSet/Wireless Software*11, Bluetooth™
Stack for Windows®by TOSHIBA*12, Wireless Switch Utility, Hotkey Settings, Battery Recali-
bration, LAN Power-Saving Utility, Infineon TPM Professional Package*24
Setup Utility, Hard Disk Backup Utility*25, Hard Disk Data Erase Utility*25
Main Specifications
Wireless LAN <Only for model with wireless LAN>
Intel PRO / Wireless 3945 ABG (802.11 a + b + g) PCI Ex. 1/4
Data Transfer Rates*26 IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)
Standards Supported IEEE802.11a/IEEE802.11b/IEEE802.11g
Transmission method OFDM system, DSSS system
Wireless Channels Used IEEE802.11a: Channels 36/40/44/48/52/56/60/64/149/153/157/161/165
IEEE802.11b/IEEE802.11g: Channels 1 to 11
RF Frequency Band IEEE802.11a: 5.18-5.32 GHz, 5.745-5.825 GHz
IEEE802.11b/IEEE802.11g: 2.412-2.462 GHz
1-2

2-1
Getting StartedUseful InformationTroubleshootingAppendix
2 Names and Functions of Parts
CAUTION
zDo not put a metallic object or magnetic media close to the speakers.
A :Speaker
ÎReference Manual “Key Combinations”
B :USB port
ÎReference Manual “USB Devices”
C :Stylus holder
D :Multimedia pocket
ÎReference Manual “Multimedia Pocket”
E : Hard disk drive
ÎReference Manual “Hard Disk Drive”
F : Carrying handle
G :Wireless LAN antenna
<Only for model with wireless LAN>
ÎReference Manual “Wireless LAN”
H :LCD
ÎReference Manual “Touchscreen”
I : LED indicator
: Caps lock
: Numeric key (NumLk)
: Scroll lock (ScrLk)
: Multimedia pocket device status or the second
battery status
ÎReference Manual “Multimedia Pocket”
“Battery Power”
: Hard disk drive status
: Power status
(Off: Power off/Hibernation, Green: Power on, Blink-
ing green: Standby, Blinking green rapidly: Cannot
power on or resume due to low temperature.)
: Battery status
ÎReference Manual “Battery Power”
J : Power button
K :Function key
ÎReference Manual “Key Combinations”
L : Bluetooth antenna
<Only for model with Bluetooth>
ÎReference Manual “Bluetooth”
M :Keyboard
N :Touch pad
O :Microphone jack
You can use a stereo condenser microphone. Con-
necting other type of microphone may interrupt audio
input or may cause a malfunction.
P : Headphone jack
You can connect headphones or amplified speakers.
When they are connected, audio from the internal
speakers is not heard.
Q :Wireless switch
ÎReference Manual “Wireless LAN” “Bluetooth”
“Wireless Switch Utility”
B
D
E
F
C
A
G
H
J
K
L
A
I
M
N
O
P
Q
I
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CAUTION
zDo not block the ventilation hole with a thick cloth etc. Select a position with good ventilation.
A :ExpressCard slot
ÎReference Manual “PC Card / ExpressCard”
B :PC Card slot
ÎReference Manual “PC Card / ExpressCard”
C :Smart Card slot
<Only for model with Smart Card slot>
ÎReference Manual “Smart Card”
D :USB port
ÎReference Manual “USB Devices”
E : SD Memory Card slot
ÎReference Manual “SD Memory Card”
F : Expansion bus connector
ÎReference Manual “Mini Port Replicator”
G :SD Memory Card indicator
(Blinking: During access or a password is requested)
Î
Reference Manual “SD Memory Card”
H :Ventilation hole
I : Stylus holder
J : DC-IN jack
K :LAN port
ÎReference Manual “LAN”
L : Modem port
ÎReference Manual “Modem”
M :Serial port
N :External display port
ÎReference Manual “External Display”
O :Security lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
P :Battery pack
Q :Battery latch
R :Multimedia pocket release button
ÎReference Manual “Multimedia Pocket”
S :Hard disk drive latch
ÎReference Manual “Hard Disk Drive”
T : RAM module slot
ÎReference Manual “RAM Module”
EX PC
Right side
Rear side Bottom
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2-2

3 Block Diagram
BIOS
SPI 8Mbit
25LF080 Super I/O
PC87381
Winbond
Processor side Bus 64bit 667MHz
EC/KBC
(M306KA)
Li-Ion
Battery
Pack
LPC Bus
3.3V
32bit PCI Bus 33MHz
3.3V
1.05V AGTL+
SATA HDD
USB 2.0 x2
Calistoga G
Calistoga G
(1.05)
INTEL
Host PCI
Bridge
DRAM
Interface
SO-DIMM Extension Memory
DDR2 SDRAM
LCD
LCD
13.3
13.3
”XGA
XGA
18bit
18bit
CRT
Ext. MIC
AMP
PCMCIA
R5C811A/812A
MiniCard Wireless LAN
Golan 11ABG
Data Modem
Agere or Conexant
Serial
Int. KB
Touch Pad
Headphone
RJ11
Internal
Graphics
Sound
STAC9200
PCI
Bridge
ICH7-M
ICH7-M
1.05V
INTEL
IDE
Interface
USB 2.0
Interface
LPC
Bridge
HDA
Interface
DMI x2
2lane
64bit BUS 1.8V 667MHz
RJ45
antenna
USB 2.0 x2
TYPE II
MDC1.5 I/F
Smart Card
Ethernet GBe
Ethernet GBe
Yukon Ultra
Marvell
USB
Battey Charger
PM Signals
HD Audio
LED
BKLT
Buffer
64bit BUS 1.8V 667MHz
SD Card
Touch screen
Wide Range Wireless
SATA
PATA
DVD-Combo
PATA
PCI Express Bus
Express Card
ODD
Beep
TPM 1.2
Module
Finger Print
LVDS 1ch
Analog 0.7Vpp
Speaker
PR
SW
GBE
SW
GBE
Trans
Bluetooth
CRT
CRT
I/O Board
int
int
l
e
e
SO-DIMM Main Memory
DDR2 SDRAM
Speaker
3-1

4
4.1.
4-1

4.2. Troubleshooting
Please take note of the following two points with regard to troubleshooting:
1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on
screen’, etc.
2. Explanation of each trouble, mainly symptom of trouble in operation.
●Flow Chart
NG
NO
YES
NO
YES
NG
NO
YES NG
OK
OK
NO
YES
NG
OK
NG
OK
NO
YES
OK
OK
NG
START
START
Pay attention to the following points when in pursuit of the cause of a troubleshooting.
1. Peripheral apparatus connected with the set should all be removed before operation check.
2. Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.
Set cannot be supplied with current.
Power lamp fails to light up.
AC
Adaptor/Battery
Output voltage Replace AC Adaptor/Battery
Return set-up utility setpoint to the state of ‘delivery from factory’.
Make sure of contact of K/B connector in use.
Replace keyboard or main board.
Replace DVD drive.
Replace main board.
Reinstall HDD.
Replace main board.
Power lamp
check
Check contact condition of power input terminal. Replace if
defective.
Check Power SW. Replace if defective.
Inverter board Replace inverter board.
Check inverter cable continuity. Replace if defective
Replace LCD back light.
BIOS operation
checkReplace main board (Check fuse at power source).
LCD unit
check Replace LCD unit.
Result of
POST
Refer to POST
error code table. Replace main board.
Main board
check Replace main board
HDD access
Check HDD cable connection and continuity.
Replace if defective.
Replace HDD & Reinstall.
Replace main board.
Set-up utility
starting Replace main board.
Trouble
symptoms on some
of DVD or CD
Check if there are any flaws on DVD or CD
media. Since flaws may appear on specific
media, DVD or CD media can be defective.
START
END
Dark display on screen.
Screen fails to display.
Failure in starting
Not displayed properly on screen.
Some or all keys cannot be input.
DVD/CD CALL not practicable.
Starts but operates unstably.
Heavy trouble e.g.,
‘Set cannot be turned
ON’, ‘Set fails to start’,
‘No display on
screen’, etc.
Each kind of
trouble in
operation.
*Clean DVD-ROM drive with an applicator.
LCD back
light lighting
4-2

5Power-On Self Test (Boot Check)
Outline of POST
The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking
beep sound or error code.
zStart .............Test begins automatically when power switch is set to ON.
zNormal finish .....After memory checking, a beep sound is issued once and the set is placed into automatic stop.
Note: If no error occurs, nothing is displayed. (No display of OK, etc.)
Error Diagnosis by Checking Beep Signal Sound
The beep sound is as follows:
= long sound (about 0.4 sec.), = short sound (about 0.2 sec.), Length between sounds is about 0.1 sec.
zTable of errors classified by beep sounds
(1 (long sound) -2-3-4)
(Length of bar shows length of sound.)
Diagnosis Beep signal sound Error message
1(long sound)-2 BIOS ROM error
BIOS ROM error
RAM error
Keyboard controller error
RAM error
RAM error
RAM error
1-2-2-3
1-3-1-1
1-3-1-3
1-3-4-1
1-3-4-3
1-4-1-1
BIOS ROM error2-1-2-3
Occurrence of unexpected offering2-2-3-1
Main board
(Note) A beep sound is also issued in case of other I/O trouble.
5-1

6List of Error Codes <Only when the port replicator is connected>
The following is a list of the messages that BIOS can display. Most of them occur during
POST. Some of them display information about a hardware device, e.g., the amount of memory
installed. Others may indicate a problem with a device, such as the way it has been configured.
Following the list are explanations of the messages and remedies for reported problems.
If your system displays one of except the messages marked below with an asterisk (*), write
down the message and contact Panasonic Technical Support. If your system fails after you
make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults
or correct the error.
0200 Failure Fixed Disk
Fixed disk in not working or not configured properly. Check to see if fixed disk is attached
properly. Run Setup. Find out if the fixed-disk type is correctly identified.
0210 Stuck key
Stuck key on keyboard.
0211 Keyboard error
Keyboard not working.
0212 Keyboard Controller Failed
Keyboard controller failed test. May require replacing keyboard controller.
0213 Keyboard locked - Unlock key switch
Unlock the system to proceed.
0230 System RAM Failed at offset : nnnn
System RAM failed at offset nnnn of in the 64k block at which the error was detected.
0231 Shadow RAM Failed at offset : nnnn
Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.
0232 Extended RAM Failed at offset : nnnn
Extended memory not working or not configured properly at offset nnnn.
0250 System battery is dead - Replace and run SETUP
The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup
to reconfigure the system.
*0251 System CMOS checksum bad - Default configuration used
System CMOS has been corrupted or modified incorrectly, perhaps by an application program
that changes data stored in CMOS. The BIOS installed Default SETUP Values. If you do not
want these values, enter Setup and enter your own values. If the error persists, check the system
battery or contact Panasonic Technical Support.
0260 System timer error
The timer test failed. Requires repair of system board.
0270 Real time clock error
Real-time clock fails BIOS test. May require board repair.
*0280 Previous boot incomplete - Default configuration used
Previous POST did not complete successfully. POST loads default values and offers to run
Setup. If the failure was caused by incorrect values and they are not corrected, the next boot
will likely fail. On systems with control of wait states, improper Setup settings can also termi-
nate POST and cause this error on the next boot. Run Setup and verify that the wait-state
configuration is correct. This error is cleared the next time the system is booted.
0281 Memory Size found by POST differed from EISA CMOS
Memory size found by POST differed from EISA CMOS.
6-1

Troubleshooting
02D0 System cache error - Cache disabled
Contact Panasonic Technical Support.
02F0: CPU ID:
CPU socket number for Multi-Processor error.
02F4: EISA CMOS not writable
ServerBIOS2 test error: Cannot write to EISA CMOS.
02F5: DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail - Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device address Conflict
Address conflict for specified device.
Allocation Error for: device
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.
Failing Bits : nnnn
The hex number nnnn is a map of the bits at the RAM address which failed the memory test.
Each 1 (one) in the map indicates a failed bit. See error 230,231 or 232 for offset address of the
failure in System, Extended or Shadow memory.
Invalid System Configuration Data
Problem with NVRAM (CMOS) data.
I/O device IRQ conflict
I/O device IRQ conflict error.
Operating System not found
Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed
disk and drive A: are properly identified.
Parity Check 1 nnnn
Parity error found in the system bus. BIOS attempts to locate the address and display it on the
screen. If it cannot locate the address, it displays ????. Parity is a method for checking errors
in binary data. A parity error indicates that some data has been corrupted.
Parity Check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the
screen. If it cannot locate the address, it displays ????.
Press <F1> to resume, <F2> to Setup
Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to
enter a Setup and change the settings. Write down and follow the information shown on the
screen.
6-2

7Self Diagnosis Test
As for the self-d agnos s test(PC-D agnost c ut l ty) to use th s model, a standard test and the
enhanc ng test by the module of the ma n body bu ld ng n are poss ble.
The power supply of the computer s turned on.
" F2 " s pushed on the screen of "Panason c" wh le " press <F2 to enter Setup> " s d splayed.
The setup ut l ty starts and then takes notes of the content of the BIOS setup of present set.
" F9 " s pushed, " Yes" s selected on the screen of " Is the default value loaded? ", and " Enter"
s pushed.
" F10 " s pushed.
" Yes" s selected on the screen of the setup conf rmat on, and " Enter" s pushed.
The computer starts automat cally.
1.
2.
3.
4.
5.
6.
7.
1.
2.
Notes
1-1. Setting of content of setup
1. Beginning of se f-diagnosis test
If the dev ce wh ch can be set s set to "Inval d ty" by "Advanced" or "Secur ty" menu, becomes an
error by "PC-D agnost c ut l ty".
(It s judged that the dev ce wh ch can be set to "Inval d ty" by "Ma n" menu such as "Flat pad" s
normal f the controller operates normally though sets to "Inval d ty" by the setup. )
In the model w th bu lt- n DVD of the USB connect on, even f DVD s normal, becomes an error f
legacy USB s set to "Inval d ty"
Attent on
Attent on
"Ctrl" + "F7" s pushed wh le the "Panason c" start screen s d splayed after the computer s started.
The test of all dev ces beg ns automat cally by "PC-D agnost c ut l ty"’s start ng.
It s a test wh ch the customer who bought PC can execute. (As for HDD, the enhanc ng test s also
poss ble.)
A flat pad does not work for a wh le after start ng "PC-D agnost c ut l ty".
The movement of a flat pad m ght become abnormal If after RAM beg ns from the CPU/System
test, a flat pad w ll be operated n about 30 seconds. In that case,restarts push ng"Alt" + "Ctrl" +
"Del" key. Or, please start "PC-D agnost c ut l ty" aga n after do ng the power supply sw tch n the
sl de, and turn ng off the power supply.
1-2. When you execute an automatic test
1.
2.
Please let me d scont nue d agnos ng cl ck ng to end an automat c test.
Please cl ck on the character of "D" "PC-D agnost c ut l ty" on the screen wh le push ng both of r ght
"Sh ft" and left "Sh ft" keys.
All dev ces wh ch can select the enhanc ng test make the sett ng of the enhanc ng test poss ble.
The d str ct dev ce s made"FULL" d splay (enhanc ng test).
The test beg ns cl ck ng .
1-3. When you execute the enhancing test
3.
4.
5.
D
*Please refer to tem 4 for the error result of each test and the d v s on of the breakdown part.
To sk p BIOS password
Use <Ctrl>+<F10> key to sk p BIOS password or authent cat on of f ngerpr nt.
Th s key s only for enter ng DIAG mode. Not ava lable to boot the computer.
If customer set "HDD Lock", the DIAG program cannot perform HDD test.
*Th s key s for serv ce purpose only. Do not d sclose th s nformat on to unrelated others.
7-1

-Only the dev ce wh ch can be nspected on the ent re screen s d splayed.
-The tem does not appear when the dev ce of w reless LAN etc. s not phys cally connected.
-The movement of the tem must use an arrow key or a flat pad.
-As for the dev ce under the d agnos s, blue and yellow are alternately d splayed at the left of the con.
- The d agnos s result of the dev ce greens at the left of the con when t s normal, and becomes red when
abnormal.
-Please cl ck wh le d agnos ng when be ng stop on the way by the t me the test of all dev ces ends.
-Please cl ck when you restart "PC-D agnost c ut l ty".
*Each dev ce s tested from the beg nn ng, and t s not poss ble to restart on the way.
-When the test of all dev ces ends, the test result s d splayed under the r ght of the screen.
2. Operation of PC-Diagnostic Uti ity
7-2

1.
2.
3.
4.
5.
Turned on the computer.
"F2" s pushed on the screen wh le "Press<F2>to enter Setup" s d splayed of "Panason c".
Push "F10", and on the screen of "Is the change n the sett ng preserved and do end?"and then "Yes"
s selected, and "Enter" s pushed.
The computer react vates automat cally.
The end opt on s chosen by the start menu, and the power supply of the computer s turned off.
Ex.The standard when the standard <all dev ce> s tested becomes 1+2+3=6 m nutes.
There s greatly a d fference from RAM test when the memory s ncreased accord ng to the perform-
ance of the memory occas onally.
Moreover, when the ma n body of PC under the test s a h gh temperature, t occas onally takes t me.
There s greatly a d fference from HDD accord ng to the performance of the dr ve occas onally.
2-3. The content of the setup is returned to the setting of the user
Standard at test t me
All dev ces other than RAM and HDD
RAM standard test
HDD standard test
HDD enhanc ng test (60GB)
about 1 m nute
1 - 2 m nutes
2 - 3 m nutes
about 40 m nutes
-To test only a spec f c dev ce, "Test" and "Do not test" of each dev ce can be selected.
-The dev ce wh ch can select the enhanc ng test changes n order of "The standard s tested" and "Do not
test" whenever the dev ce con s cl cked.
2-1. Se ection of tested device
When of "Close" on the r ght of the screen s cl cked, the computer react vates automat cally. Or, the
power supply sw tch s done n the sl de and the power supply s turned off.
2-2. "PC-Diagnostic uti ity" End method
Please beg n test ng cl ck ng f the select on of the tested dev ce ends.
Start the standard test Do not test
7-3

7.1. Test Item and Division of trouble
CPU /
SYSTEM
Test tem Stanard
Enhanc ng Content of standard test Content of enhanc ng test
Place w th poss b l -
ty of breakdown
CPU s sh fted to protected mode, and
"V olat on of the pag ng", "Operat on of
the v olat on of a pr v leged nstruc-
t on", and DMA, INT, TIMER, and the
RTC operat on are conf rmed.
CPU /
Ma n board
RAM All memory space s tested n a spe-
c al memory access pattern based on
"R.S.T . technology".
Memory / Ma n-
board
HDD The record area frequently accessed
w th M crosoft W ndows XP to test n
about two m nutes regardless of
po nts of HDD s emphat cally tested.
All record area s tested. HDD /
Ma nboard /
Cable /
Connector
MODEM It s conf rmed not to f nd abnormal ty
n the AC97 modem controller.
MODEM/ Ma n-
board
W reless
LAN
It s conf rmed not to f nd abnormal ty
n the W reless LAN modem controller. W reless LAN
board /
Connector /
Ma nboard
It s conf rmed not to f nd ab-
normal ty n the w r ng be-
tween the USB controller and
the connector by conf rm ng
the connect on of the USB
equ pment connected w th the
USB connector.
Sound
USB It s conf rmed not to f nd abnormal ty
n the USB controller.
Ma nboard /
Connector
It s conf rmed not to f nd ab-
normal ty n the w r ng be-
tween the controller and the
connector by connect ng to
HUB w th LAN cable.
LAN It s conf rmed not to f nd abnormal ty
n the LAN controller.
Ma nboard /
Connector
PC Card It s conf rmed not to f nd abnormal ty
n the CardBus controller.
Ma nboard
*5
*1
*2
*3
SD It s conf rmed not to f nd abnormal ty
n the SD controller.
Ma nboard
The key s actually nput, and
the operat on s d splayed on
the screen.
Keyboard It s conf rmed not to f nd abnormal ty
n keyboard controller’s keyboard nter-
face.
Ma nboard /
Keyboard
*4
*6
The operat on s actually d s-
played on the screen by oper-
at ng the touch pad.
Touch Pad Whether keyboard controller’s mouse
nterface operates normally s con-
f rmed.
The dr ve s normally reset, and t s
access ble s conf rmed.
Ma nboard /
Touch Pad
It s conf rmed to be able to
read med a normally.
DVD-ROM Ma nboard /
Touch Pad
7-4