Phoenix International RPC24 694 Series User manual

RPC24 694xx Series
Setup Guide
For firmware release GL200 or later
P/N 83-00006699-12-01
Revision B
August 2016
Abstract
This document describes initial hardware setup for Phoenix International RPC24 694xx Series controller enclosures, and is intended for use
by storage system administrators familiar with servers and computer networks, network administration, storage system installation and
configuration, storage area network management, and relevant protocols.

Copyright © 2015 Phoenix International Systems, Inc. All rights reserved.
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of
this document to assure its accuracy, changes in the product design can be made without reservation and without notification to its users.

RPC24-694xx Series Setup Guide 3
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
RPC24 694xxSeries enclosure user interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CNC ports used for host connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
HD mini-SAS ports used for host connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Document conventions and symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
24-drive enclosure front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
12-drive enclosure front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Disk drives used in 694xx Series enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Controller enclosure — rear panel layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
694x1/5 controller module — rear panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
694x4controller module — rear panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
J694x2 drive enclosure rear panel components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Component installation and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cache. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CompactFlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Supercapacitor pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2 Installing the enclosures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
FDE considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting the controller enclosure and drive enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the 694xx Series controller to the 2U48 drive enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the 694xx Series controller to the 2U24 drive enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the 694xx Series controller to the 2U12 drive enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the 694xx Series controller to mixed model drive enclosures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cable requirements for storage enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Summary of drive enclosure cabling illustrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Testing enclosure connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Powering on/powering off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
AC PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
DC and AC PSUs equipped with a power switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect power cable to DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect power cord to legacy AC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3 Connecting hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Host system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cabling considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting the enclosure to hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CNC technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fibre Channel protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
10GbE iSCSI protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
1 Gb iSCSI protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
HD mini-SAS technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
12 Gb mini-SAS ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting direct attach configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Fibre Channel host connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
10GbE iSCSI host connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contents

4 Contents
1 Gb iSCSI host connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
HD mini-SAS host connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Single-controller configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Dual-controller configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting switch attach configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dual-controller configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting a management host on the network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting two storage systems to replicate volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cabling for replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CNC ports and replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Single-controller configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Dual-controller configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Updating firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Obtaining IP values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting network port IP addresses using DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting network port IP addresses using the CLI port and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Change the CNC port mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set CNC port mode to iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set CNC port mode to FC and iSCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4 Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accessing the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring and provisioning the storage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
USB CLI port connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fault isolation methodology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Basic steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Options available for performing basic steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Use the SMC or RAIDar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Use the CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Monitor event notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
View the enclosure LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Performing basic steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Gather fault information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Determine where the fault is occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Review the event logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Isolate the fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
If the enclosure does not initialize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Correcting enclosure IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Stopping I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Diagnostic steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Is the enclosure front panel Fault/Service Required LED amber?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Is the controller back panel FRU OK LED off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Is the controller back panel Fault/Service Required LED amber?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Are both disk drive module LEDs off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Is the disk drive module Fault LED amber?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is a connected host port Host Link Status LED off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is a connected port Expansion Port Status LED off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Is a connected port’s Network Port link status LED off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Is the power supply Input Power Source LED off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Is the Voltage/Fan Fault/Service Required LED amber?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Controller failure in a single-controller configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If the controller has failed or does not start, is the Cache Status LED on/blinking? . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Transporting cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Isolating a host-side connection fault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Host-side connection troubleshooting featuring CNC ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Host-side connection troubleshooting featuring SAS host ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

RPC24-694xx Series Setup Guide 5
Isolating a controller module expansion port connection fault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Isolating AssuredRemote replication faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cabling for replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Replication setup and verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Diagnostic steps for replication setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Can you successfully use the AssuredRemote feature? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Can you view information about remote links? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Can you create a replication set?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Can you replicate a volume?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Can you view a replication image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Can you view remote systems?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Resolving voltage and temperature warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sensor locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power supply sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cooling fan sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Temperature sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Power supply module voltage sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
A LED descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enclosure bezels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enclosure bezel attachment and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enclosure bezel attachment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enclosure bezel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
24-drive enclosure front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12-drive enclosure front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Disk drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Controller enclosure — rear panel layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
694x1/5 CNC controller module — rear panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
694x4 SAS controller module—rear panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Power supply LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
J694x2 drive enclosure rear panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
B Specifications and requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Safety requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Site requirements and guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Site wiring and AC power requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Site wiring and DC power requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Weight and placement guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Electrical guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Ventilation requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Cabling requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Management host requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Physical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Site wiring and power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Power cable requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
C Electrostatic discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Preventing electrostatic discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Grounding methods to prevent electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
D USB device connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Rear panel USB ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
USB CLI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Emulated serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Supported host applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Command-line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Device driver/special operation mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

6 Contents
Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Obtaining the software download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Setting parameters for the device driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using the CLI port and cable—known issues on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Workaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
E SFP option for CNC ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Locate the SFP transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Install an SFP transceiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Verify component operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RPC24-694xx Series Setup Guide 7
Figures
1 2U24 enclosure: front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 2U12 enclosure: front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3 694xx Series controller enclosure: rear panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7 Drive enclosure rear panel view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8 CompactFlash card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
9 Cabling connections between a controller enclosure and one drive enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
10 Fault-tolerant cabling between a dual-controller enclosure and four drive enclosures . . . . . . . . . . . . . . . . . . . . . . 26
11 Cabling diagrams for maximum configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
12 AC PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13 AC power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
14 DC and AC PSUs with power switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
15 DC power cable featuring D-shell and lug connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
16 Connecting hosts: direct attach—one server/one HBA/single path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
17 Connecting hosts: direct attach—one server/one HBA/dual path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
18 Connecting hosts: direct attach—two servers/one HBA per server/dual path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
19 Connecting hosts: direct attach—four servers/one HBA per server/dual path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
20 Connecting hosts: switch attach—two servers/two switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
21 Connecting hosts: switch attach—four servers/multiple switches/SAN fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
22 Connecting two storage systems for AssuredRemote: one server/two switches/one location . . . . . . . . . . . . . . . . . 42
23 Connecting two storage systems for AssuredRemote: multiple servers/one switch/one location . . . . . . . . . . . . . . 42
24 Connecting two storage systems for AssuredRemote: multiple servers/switches/one location. . . . . . . . . . . . . . . . 43
25 Connecting two storage systems for AssuredRemote: multiple servers/switches/two locations . . . . . . . . . . . . . . . 43
26 Connecting two storage systems for AssuredRemote: multiple servers/SAN fabric/two locations. . . . . . . . . . . . . 44
27 Connecting a USB cable to the CLI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
28 Front panel enclosure bezel: 24-drive enclosure (2U24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
29 Front panel enclosure bezel: 12-drive and 48-drive enclosures (2U12/2U48). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
30 Partial assembly showing bezel alignment with 2U24 chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
31 Partial assembly showing bezel alignment with 2U12 chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
32 Partial assembly showing bezel alignment with 2U48 chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
33 LEDs: 2U24 enclosure front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
34 LEDs: 2U12 enclosure front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
35 LEDs: Disk drive modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
36 694xx Series controller enclosure: rear panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
37 LEDs: 694x1/5 CNC controller module (FC and 10GbE SFPs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
38 LEDs: 694x3 CNC controller module (1 Gb RJ-45 SFPs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
39 LEDs: 694x4 SAS controller module (HD mini-SAS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
40 LEDs: Power supply units — rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
41 LEDs: 694x2 drive enclosure — rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
42 Rackmount enclosure dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
43 USB device connection — CLI port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
44 Install a qualified SFP option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

8Tables
Tables
1 Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 Summary of cabling connections for 694xx Series enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 Terminal emulator display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6 Terminal emulator connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7 Diagnostics LED status: Front panel “Fault/Service Required” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8 Diagnostics LED status: Rear panel “FRU OK” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9 Diagnostics LED status: Rear panel “Fault/Service Required”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10 Diagnostics LED status: Disk drives (LFF and SFF modules) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
11 Diagnostics LED status: Disk drive fault status (LFF and SFF modules). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
12 Diagnostics LED status: Rear panel “Host Link Status”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
13 Diagnostics LED status: Rear panel “Expansion Port Status”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
14 Diagnostics LED status: Rear panel “Network Port Link Status”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
15 Diagnostics LED status: Rear panel power supply “Input Power Source” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
16 Diagnostics LED status: Rear panel power supply “Voltage/Fan Fault/Service Required” . . . . . . . . . . . . . . . . . . . 57
17 Diagnostics LED status: Rear panel “Cache Status” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
18 Diagnostics for replication setup: Using AssuredRemote feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
19 Diagnostics for replication setup: Viewing information about remote links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
20 Diagnostics for replication setup: Creating a replication set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
21 Diagnostics for replication setup: Replicating a volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
22 Diagnostics for replication setup: Viewing a replication image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
23 Diagnostics for replication setup: Viewing a remote system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
24 Power supply sensor descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
25 Cooling fan sensor descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
26 Controller module temperature sensor descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
27 Power supply temperature sensor descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
28 Voltage sensor descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
29 LEDs: Disks in SFF and LFF enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
30 LEDs: Disk groups in SFF and LFF enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
31 Power requirements - AC Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
32 Power requirements - DC Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
33 Rackmount controller enclosure weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
34 Rackmount compatible drive enclosure weights (ordered separately) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
35 Operating environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
36 Non-operating environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
37 Supported terminal emulator applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
38 USB vendor and product identification codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

RPC24-694xx Series Setup Guide 9
About this guide
Overview
This guide provides information about initial hardware setup for the RPC24™ 694xx Series storage enclosure
products listed below:
• CNC (Converged Network Controller) controller enclosure: 694x1
• Qualified Fibre Channel SFP option supporting (4/8/16 Gb)
• Qualified Internet SCSI (10GbE) SFP option
• Qualified Internet SCSI (1 Gb) Copper RJ-45 SFP option
• HD mini-SAS (12 Gb) controller enclosure: 694x4
RPC24 694xx Series enclosures are MIL-STD-810G certified. The 694xx Series supports both a large form factor
(LFF 12-disk) 2U chassis and a small form factor (SFF 24-disk) 2U chassis. These chassis form factors support
controller enclosures and expansion enclosures.
The 694xx Series controller enclosures can optionally be cabled to supported drive enclosures for adding storage.
694xx Series storage enclosures can be equipped with single or dual I/O modules (IOMs); and they can be
equipped with either two AC or two DC power supply modules.
RPC24 694xx Series enclosures support both traditional linear storage and new virtual storage, which uses
paged-storage technology. For linear storage, a group of disks with an assigned RAID level is called a vdisk or
linear disk group. For virtual storage, a group of disks with an assigned RAID level is called a virtual disk group.
This guide uses the term vdisk when specifically referring to linear storage, and uses the term disk group
otherwise.
RPC24 694xx Series enclosure user interfaces
The 694xx Series enclosures support two versions of the web-based application for configuring, monitoring, and
managing the storage system. Both web-based application GUI versions (v3 and v2), and the command-line
interface are briefly described:
• Storage Management Console (SMC) is the new primary web interface (v3) for the enclosures, providing
access to all common management functions for both linear and virtual storage.
• RAIDar is a secondary web interface (v2) for the enclosures, providing access to traditional linear storage
functions. This legacy interface provides certain functionality that is not available in the primary interface.
• The command-line interface (CLI) enables you to interact with the storage system using command syntax
entered via the keyboard or scripting. You can set a CLI preference to use v3 or v2 terminology in command
output and system messages.
NOTE: For more information about enclosure user interfaces, see the following:
•RPC24 694xx Series Storage Management Guide or online help
The guide describes SMC (v3) and RAIDar (v2) GUIs
•RPC24 694xx Series CLI Reference Guide
CNC ports used for host connection
RPC24 694x1 models use Converged Network Controller (CNC) technology, allowing you to select the desired
host interface protocol from the available Fibre Channel (FC) or Internet SCSI (iSCSI) host interface protocols
supported by the system. You can use the Command-line Interface (CLI) to set all controller module CNC ports to
use one of these host interface protocols:
•16GbFC
•8GbFC
•4GbFC

10 About this guide
•10GbEiSCSI
•1GbEiSCSI
Alternatively, you can use the CLI to set CNC ports to support a combination of host interface protocols. When
configuring a combination of host interface protocols, host ports 0 and 1 are set to FC (either both16 Gbit/s or both
8 Gbit/s), and host ports 2 and 3 must be set to iSCSI (either both 10GbE or both 1 Gbit/s), provided the CNC
ports use the qualified SFP connectors and cables required for supporting the selected host interface protocol. See
CNC technology on page 32 and 4824/4834 CNC controller module — rear panel LEDs on page 77 for more
information.
TIP: See the Storage Management Guide for information about configuring CNC ports with host interface
protocols of the same type or a combination of types.
IMPORTANT: RPC24 694x1 models ship with CNC ports initially configured for FC. When connecting CNC
ports to iSCSI hosts, you must use the CLI (not the SMC or RAIDar) to specify which ports will use iSCSI. It is
best to do this before inserting the iSCSI SFPs into the CNC ports (see Change the CNC port mode on page 48 for
instructions).
HD mini-SAS ports used for host connection
RPC24 694x4 models provide four high-density mini-SAS (HD mini-SAS) ports per controller module. The HD
mini-SAS host interface protocol uses the SFF-8644 external connector interface defined for SAS3.0 to support a
link rate of 12 Gbit/s using the qualified connectors and cable options. See 4524/4534 SAS controller
module—rear panel LEDs on page 79 for more information.
Intended audience
This guide is intended for storage system administrators.
Prerequisites
Prerequisites for installing and using this product include knowledge of:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network (SAN) management and direct attach storage (DAS)
• Fibre Channel (FC), Internet SCSI (iSCSI), Serial Attached SCSI (SAS), and Ethernet protocols

RPC24-694xx Series Setup Guide 11
Related documentation
* Printed document included in product shipkit.
Document conventions and symbols
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT: Provides clarifying information or specific instructions.
Table 1 Related documents
For information about See
Enhancements, known issues, and late-breaking
information not included in product documentation Release Notes
Overview of product shipkit contents and setup tasks Getting Started*
Using a rackmount bracket kit to install an enclosure into a
rack RPC24 Rackmount Bracket Kit Installation*or RPC24 2-Post Rackmount Bracket Kit Installation*
Obtaining and installing a license to use licensed features RPC24 694xx Series Obtaining and Installing a License
Certificate File
Using the v3 and v2 web interfaces to configure and
manage the product RPC24 694xx Series Storage Management Guide
Using the command-line interface (CLI) to configure and
manage the product RPC24 694xx Series CLI Reference Guide
Event codes and recommended actions RPC24 Event Descriptions Reference Guide
Identifying and installing or replacing field-replaceable
units (FRUs) RPC24 694xx Series FRU Installation and Replacement Guide
Table 2 Document conventions
Convention Element
Blue text Cross-reference links and e-mail addresses
Blue, underlined text Web site addresses
Bold text • Key names
• Text typed into a GUI element, such as into a box
• GUI elements that are clicked or selected, such as menu and list items,
buttons, and check boxes
Italic text Text emphasis
Monospace text • File and directory names
• System output
•Code
• Text typed at the command-line
Monospace, italic text • Code variables
• Command-line variables
Monospace, bold text Emphasis of file and directory names, system output, code, and text typed at
the command-line

12 About this guide
NOTE: Provides additional information.
TIP: Provides helpful hints and shortcuts.

RPC24-694xx Series Setup Guide 13
1 Components
Front panel components
RPC24 694xx Series supports 2U24 and 2U12 enclosures in dual-purpose fashion. The 2U24 chassis—configured
with 24 2.5" small form factor (SFF) disks—is used as either a controller enclosure or expansion enclosure. The
2U12 chassis—configured with 12 3.5" large form factor (LFF) disks—is also used as either a controller enclosure
or expansion enclosure.
Supported expansion enclosures are used for adding storage. The 694x2 12-drive enclosure is the LFF drive
enclosure used for storage expansion. The 694x2 24-drive enclosure and the 694x2 48-drive enclosure are the SFF
drive enclosures used for storage expansion (also see Table 4 on page 24).
Enclosures support single or dual I/O modules (IOMs), and can be equipped with either two redundant AC or two
redundant DC power supply modules (see Controller enclosure — rear panel layout
on page 15 ).
24-drive enclosure front panel components
Figure 1 2U24 enclosure: front panel
NOTE: Front and rear panel LEDs for controller enclosures are described in LED descriptions.
1 Enclosure Fault Indicator
2 Enclosure Power Indicator
3 Disk Magazine Status LED: Power/Activity
4 Disk Magazine Status LED: Fault
5 Disk Magazine Locking Mechanism
6 Disk Magazine: 8 or 12 Disk Capacity
Note: Integers on disks indicate drive slot numbering sequence.

14 Components
12-drive enclosure front panel components
12-drive enclosure disk drive slot numbers
.
Figure 2 2U12 enclosure: front panel
NOTE: Front and rear panel LEDs for controller enclosures are described in LED descriptions.
NOTE: For 694x2 front panel illustrations, see the RPC24 Ultra48 Series Setup Guide.
Disk drives used in 694xx Series enclosures
694xx Series enclosures support LFF/SFF Midline SAS, LFF/SFF Enterprise SAS, and SFF SSD disks. They also
support LFF/SFF Midline SAS and LFF/SFF Enterprise self-encrypting disks that work with the Full Disk
Encryption (FDE) feature. For information about creating disk groups and adding spares using different disk drive
types, see the RPC24 694xx Series Storage Management Guide or online help. Also see FDE considerations on
page 20.
1Disk drive status LED: Power/Activity/Fault
23.5” disk or drive blank (typical 12 slots)
3Enclosure status LED: Fault/Service Required
4Enclosure status LED: Power Indicator
5Disk drive lock/thumb-screw

RPC24-694xx Series Setup Guide 15
Controller enclosure — rear panel layout
The diagram and table below display and identify important component items that comprise the rear panel layout
of an RPC24 694xx Series controller enclosure. The 694x1/5 is shown as a representative example of controller
enclosure models included in the product series. The rear panel layout applies to the 2U24 and 2U12 form factors.
Figure 3 694xx Series controller enclosure: rear panel
A controller enclosure accommodates two power supply FRUs of the same type—either both AC or both
DC—within the two power supply slots (see two instances of callout No.1 above). The controller enclosure
accommodates up to two controller module FRUs of the same type within the I/O module (IOM) slots (see
callouts No.2 and No.3 above).
IMPORTANT: If the 694xx Series controller enclosure is configured with a single controller module, the
controller module must be installed in the upper slot (see callout No.2 above), and an I/O module blank must be
installed in the lower slot (see callout No.3 above). This configuration is required to allow sufficient air flow
through the enclosure during operation.
The diagrams with tables that immediately follow provide descriptions for the different controller modules and
power supply modules that can be installed into the rear panel of a 694xx Series controller enclosure. Showing
controller modules and power supply modules separately from the enclosure enables improved clarity in
identifying the component items called out in the diagrams and described in the tables.
Descriptions are also provided for optional drive enclosures supported by 694xx Series controller enclosures for
expanding storage capacity.
NOTE: 694xx Series enclosures support hot-plug replacement of redundant controller modules, fans, power
supplies, and expansion modules. Hot-add replacement of drive enclosures is also supported.
1 AC power supplies
2 Controller module A (see face plate detail figures)
3 Controller module B (see face plate detail figures)
4 DC power supply (2) — (DC model only)
5 DC power switch
CACHE
LINK
ACT
6Gb/s
CACHE
LINK
ACT
6Gb/s
CLI
CLI
PORT 2 PORT 3
SERVICE−1SERVICE−2
PORT 0 PORT 1
CLI
CLI
PORT 2 PORT 3
SERVICE−1SERVICE−2
PORT 0 PORT 1
1
4
5
(DC power supply unit (PSU) is mutually exclusive to the AC model)
1
2
3
4824/4834 model is shown as a locator example

16 Components
694x1/5 controller module — rear panel components
Figure 4 shows CNC ports configured with SFPs supporting either 4/8/16 Gb FC or 10GbE iSCSI. The SFPs look
identical. Refer to the CNC LEDs that apply to the specific configuration of your CNC ports.
Figure 4 694x1/5 controller module face plate (FC or 10GbE iSCSI)
Figure 5 shows CNC ports configured with 1 Gb RJ-45 SFPs.
Figure 5 694x1/5 controller module face plate (1 Gb RJ-45)
NOTE: See CNC ports used for host connection on page 9 for more information about CNC technology. For CNC
port configuration, see the “Configuring host ports” topic within the Storage Management Guide or online help.
1 CNC ports used for host connection or replication
(see Install an SFP transceiver on page 93)
2 CLI port (USB - Type B) [see Appendix D]
3 Service port 2 (used by service personnel only)
4 CLI port (Serial, Audio Jack)
5 Network port
6 Service port 1 (used by service personnel only)
7 Disabled button (used by engineering only)
(Sticker shown covering the opening)
8 mini-SAS expansion port
1 CNC ports used for host connection or replication
(see Install an SFP transceiver on page 93)
2 CLI port (USB - Type B) [see Appendix D]
3 Service port 2 (used by service personnel only)
4 CLI port (Serial, Audio Jack)
5 Network port
6 Service port 1 (used by service personnel only)
7 Disabled button (used by engineering only)
(Sticker shown covering the opening)
8 mini-SAS expansion port
CACHE
CLI
CLI
LINK
ACT
6Gb/s
SERVICE−1SERVICE−2
PORT 0 PORT 1 PORT 2 PORT 3
5
2 3 6 8
17
4
= FC LEDs
= 10GbE iSCSI LEDs
CACHE
CLI
CLI
LINK
ACT
6Gb/s
SERVICE−1SERVICE−2
PORT 0 PORT 1 PORT 2 PORT 3
5
2 3 6 8
17
4
= FC LEDs
= 1Gb iSCSI LEDs (all CNC ports use 1 Gb RJ-45 SFPs in this figure)

RPC24-694xx Series Setup Guide 17
694x4 controller module — rear panel components
Figure 6 shows host ports configured with 12 Gbit/s HD mini-SAS (SFF-8644) connectors.
Figure 6 694x4 controller module face plate (HD mini-SAS)
694x2 drive enclosure rear panel components
RPC24 694xx Series controller enclosures support SFF 694x2 48-disk, SFF 694x2 24-disk, and LFF 694x2
12-disk drive enclosures for expansion of storage capacity. These drive enclosures use mini-SAS (SFF-8088)
connectors to facilitate backend SAS expansion. The rear panel view is common to all three drive enclosures. See
Cable requirements for storage enclosures on page 23 for cabling information.
Figure 7 Drive enclosure rear panel view
Component installation and replacement
Installation and replacement of 694xx Series FRUs (field-replaceable units) is addressed in the RPC24 694xx
Series FRU Installation and Replacement Guide within the “Procedures” chapter.
FRU procedures facilitate replacement of a damaged chassis or chassis component:
• Replacing a controller or expansion module
• Replacing a disk drive module
• Replacing a power supply unit (AC and DC units with integrated cooling fans)
1 HD mini-SAS ports used for host connection
2 CLI port (USB - Type B) [see Appendix D]
3 Service port 2 (used by service personnel only)
4 CLI port (Serial, Audio Jack)
5 Network port
6 Service port 1 (used by service personnel only)
7 Disabled button (used by engineering only)
(Sticker shown covering the opening)
8 mini-SAS expansion port
CACHE
CLI
CLI
LINK
ACT
6Gb/s
SERVICE−1SERVICE−2
ACT
LINK 12Gb/s S
S
A
ACT
LINK
SAS 0 SAS 1
ACT
LINK 12Gb/s S
S
A
ACT
LINK
SAS 2 SAS 3
5
2 3 6 8
17
4
1 Power supplies (AC shown)
2 Expansion module A
3 Expansion module B
4 Disabled button (used by engineering/test only)
5 Service port (used by service personnel only)
6 SAS In port
7SASOutport
00
IN OUT
00
IN OUT
156 74 1
2
3

18 Components
• Replacing ear components
• Replacing a Fibre Channel transceiver
• Replacing a 10GbE SFP+ transceiver
• Replacing a 1 Gb SFP transceiver
• Replacing a controller enclosure chassis
Cache
To enable faster data access from disk storage, the following types of caching are performed:
• Write-back or write-through caching. The controller writes user data into the cache memory in the controller
module rather than directly to the disks. Later, when the storage system is either idle or aging —and
continuing to receive new I/O data—the controller writes the data to the disks.
• Read-ahead caching. The controller detects sequential data access, reads ahead into the next sequence of
data—based upon settings—and stores the data in the read-ahead cache. Then, if the next read access is for
cached data, the controller immediately loads the data into the system memory, avoiding the latency of a disk
access.
TIP: See the Storage Management Guide for more information about cache options and settings.
CompactFlash
During a power loss or controller failure, data stored in cache is saved off to non-volatile memory
(CompactFlash). The data is restored to cache, and then written to disk after the issue is corrected. To protect
against writing incomplete data to disk, the image stored on the CompactFlash is verified before committing to
disk.
The CompactFlash card is located at the midplane-facing end of the controller module as shown below. Do not
remove the card; it is used for cache recovery only.
Figure 8 CompactFlash card
In single-controller configurations, if the controller has failed or does not start, and the Cache Status LED is on or
blinking, the CompactFlash will need to be transported to a replacement controller to recover data not flushed to
disk (see Controller failure in a single-controller configuration on page 57 for more information).
Do not remove
Used for cache recovery only
Controller module pictorial
CompactFlash card
(Midplane-facing rear view)
Host interface
USB - Type A
(shown covered)

RPC24-694xx Series Setup Guide 19
CAUTION: The CompactFlash card should only be removed for transportable purposes. To preserve the
existing data stored in the CompactFlash, you must transport the CompactFlash from the failed controller to the
replacement controller using a procedure outlined in RPC24 694xx Series FRU Installation and Replacement
Guide within the procedure for replacing a controller module. Failure to use this procedure will result in the loss of
data stored in the cache module. The CompactFlash must stay with the same enclosure. If the CompactFlash is
used/installed in a different enclosure, data loss/data corruption will occur.
IMPORTANT: In dual-controller configurations featuring one healthy partner controller, there is no need to
transport failed controller cache to a replacement controller because the cache is duplicated between the
controllers (subject to volume write optimization setting).
Supercapacitor pack
To protect controller module cache in case of power failure, each controller enclosure model is equipped with
supercapacitor technology, in conjunction with CompactFlash memory, built into each controller module to
provide extended cache memory backup time. The supercapacitor pack provides energy for backing up unwritten
data in the write cache to the CompactFlash, in the event of a power failure. Unwritten data in CompactFlash
memory is automatically committed to disk media when power is restored. In the event of power failure, while
cache is maintained by the supercapacitor pack, the Cache Status LED flashes at a rate of 1/10 second on and 9/10
second off.

20 Installing the enclosures
2 Installing the enclosures
Installation checklist
The following table outlines the steps required to install the enclosures, and initially configure and provision the
storage system. To ensure successful installation, perform the tasks in the order presented.
1See the RPC24 694xx Series FRU Installation and Replacement Guide for illustrations and narrative describing attachment of enclosure
bezels to 2U24 and 2U12 chassis. See also Enclosure bezel attachment and removal on page 69.
2For more about hosts, see the “About hosts” topic in the RPC24 694xx Series Storage Management Guide.
3The SMC and RAIDar are introduced in Accessing the SMC or RAIDar on page 50. See the Storage Management Guide or online help for
additional information.
NOTE: Additional installation notes:
• Controller modules within the same enclosure must be of the same type.
• For optimal performance, do not mix 6 Gb and 3 Gb disk drives within the same enclosure.
FDE considerations
The Full Disk Encryption feature available via the management interfaces requires use of self-encrypting drives
(SED) which are also referred to as FDE-capable disk drive modules. When installing FDE-capable disk drive
modules, follow the same procedures for installing disks that do not support FDE. The exception occurs when you
move FDE-capable disk drive modules for one or more disk groups to a different system, which requires
additional steps.
Table 3 Installation checklist
Step Task Where to find procedure
1. Install the controller enclosure and optional drive
enclosures in the rack, and attach the enclosure
bezel.1
See the rack-mount bracket kit installation instructions pertaining
to your enclosure. Also refer to the bezel attachment instructions
for your enclosure
2. Connect controller enclosure and optional drive
enclosures. See Connecting the controller enclosure and drive enclosures on page 22.
3. Connect power cords. See Powering on/powering off on page 28.
4. Test enclosure connectivity. See Testing enclosure connections on page 28.
5. Install required host software. See Host system requirements on page 32.
6. Connect hosts.2See Connecting the enclosure to hosts on page 32.
7. Connect remote management hosts.2See Connecting a management host on the network, page 40.
8. Obtain IP values and set network port IP
properties on the controller enclosure. See Obtaining IP values on page 45. For USB CLI port and cable use, see Appendix D.
9. Use the CLI to set the host interface protocol. See CNC technology on page 32. The 694x1/5/694x1/5 models
allow you to set the host interface protocol for your qualified SFP
option. Use the set host-port-mode command as
described in the CLI Reference Guide or online help.
10. Perform initial configuration tasks3:
• Sign-in to the web-browser interface (v3 or
v2) to access the application GUI.
• Verify firmware revisions and update if
necessary.
• Initially configure and provision the system
using the SMC (v3) or RAIDar (v2).
Topics below correspond to bullets at left:
See “Getting Started” in the web-posted RPC24 694xx Series
Storage Management Guide.
See Updating firmware. Also see the same topic in the RPC24
694xx Series Storage Management Guide.
See “Configuring the System” and “Provisioning the System”
topics in the Storage Management Guide or online help.