Polaris General 2020 User manual

FOREWORD
The information printed within this publication includes the latest product information at time of print. The most recent
version of this Service Manual is available in electronic format at www.polarisdealers.com.
This Service Manual is designed primarily for use by certified Polaris Master Service Dealer®technicians in a properly
equipped shop and should be kept available for reference. All references to left and right side of the vehicle are from
the operator's perspective when seated in a normal riding position.
Some procedures outlined in this manual require a sound knowledge of mechanical theory, tool use, and shop
procedures in order to perform the work safely and correctly. Technicians should read the text and be familiar with the
service procedures before starting any repair. Certain procedures require the use of special tools. Use only the proper
tools as specified. If you have any doubt as to your ability to perform any of the procedures outlined in this Service
Manual, contact an authorized dealer for service.
We value your input and appreciate any assistance you can provide in helping make these publications more useful.
Please provide any feedback you may have regarding this manual. Authorized dealers can submit feedback using 'Ask
Polaris'. Click on 'Ask Polaris', and then click on 'Service Manual / Service Literature Question'.
Consumers, please provide your feedback in writing to: Polaris Industries Inc. ATTN: Service Publications Department,
2100 Hwy 55, Medina, MN 55340.
Publication Printed August 2020 (PN 9850067 R01)
© Copyright 2020 Polaris Inc. All information contained within this publication is based on the latest product information at the time of publication. Due to constant
improvements in the design and quality of production components, some minor discrepancies may result between the actual vehicle and the information presented in this
publication. Depictions and/or procedures in this publication are intended for reference use only. No liability can be accepted for omissions or inaccuracies. Any reprinting
or reuse of the depictions and/or procedures contained within, whether whole or in part, is expressly prohibited. Printed in U.S.A.
2020-2021 GENERAL /GENERAL XP
Service Manual

SAFETY WARNINGS
The following signal words and symbols appear throughout this manual and on the vehicle. Your safety is involved
when these words and symbols are used. Become familiar with their meanings before reading the manual.
DANGER
DANGER indicates a hazardous situation which, if not avoided, WILL result in death or serious injury.
WARNING
SAFETY ALERT WARNING indicates a hazardous situation which, if not avoided, COULD result in death or serious
injury.
CAUTION
SAFETY ALERT CAUTION indicates a hazardous situation which, if not avoided, COULD result in minor to moderate
injury.
NOTICE
NOTICE provides key information by clarifying instructions.
IMPORTANT
IMPORTANT provides key reminders during disassembly, assembly and inspection of components.

TRADEMARKS
POLARIS ACKNOWLEDGES THE FOLLOWING PRODUCTS MENTIONED IN THIS MANUAL:
Loctite, Registered Trademark of the Loctite Corporation
Nyogel, Trademark of Wm. F. Nye Co.
Fluke, Registered Trademark of John Fluke Mfg. Co.
Mity-Vac, Registered Trademark of Neward Enterprises, Inc.
Torx, Registered Trademark of Textron
Hilliard, Trademark of the Hilliard Corporation
Warn, Trademark of Warn Industries
FOX, Registered Trademark of FOX RACING SHOX
RydeFX, Registered Trademark of ArvinMeritor
Some Polaris factory publications can be downloaded from www.polarisindustries.com, purchased from
www.purepolaris.com or by contacting the nearest Polaris dealer.
REVISION INDEX
REV DATE CHANGES
R01 08/31/2020 Initial Release
FEEDBACK FORM
A feedback form has been created for the technician or consumer to provide Polaris
with an overall satisfaction rating for this service manual, provide comments on your
experience or upload pictures/video. This feedback form is viewable on a mobile
device by scanning the QR code or by clicking HERE if viewing this document
electronically.

2020-2021 GENERAL /GENERAL XP
Service Manual
Chapter Summary
CHAPTER 1 : GENERAL INFORMATION
CHAPTER 2 : MAINTENANCE
CHAPTER 3 : ENGINE / COOLING SYSTEM
CHAPTER 4 : ENGINE ELECTRICAL
CHAPTER 5 : FUEL SYSTEM
CHAPTER 6 : PVT SYSTEM
CHAPTER 7 : TRANSMISSION
CHAPTER 8 : FINAL DRIVE
CHAPTER 9 : STEERING / SUSPENSION
CHAPTER 10 : BRAKE SYSTEM
CHAPTER 11 : BODY / FRAME
CHAPTER 12 : CHASSIS / BODY ELECTRICAL
CHAPTER 13 : FACTORY-INSTALLED OPTIONS

1
9850067 R01 - 2020-2021 GENERAL /GENERAL XP Service Manual
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GENERAL INFORMATION
CHAPTER 1
GENERAL INFORMATION
VEHICLE IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3
MODEL NUMBER DESIGNATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3
VEHICLE IDENTIFICATION NUMBER (VIN) DESIGNATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3
VEHICLE AND ENGINE SERIAL NUMBER LOCATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4
REFERENCE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5
SERVICE RULES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5
PUBLICATION PART NUMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.6
REPLACEMENT KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.7
SPECIAL TOOLS WEBSITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.8
SPECIAL TOOLS INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.9
VEHICLE SPECIFICATIONS (MODEL YEAR 2021) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.13
MODEL SPECIFICATIONS - 2 SEAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.13
MODEL SPECIFICATIONS - 4 SEAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.18
MODEL SPECIFICATIONS - INTL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.22
MISC SPECIFICATIONS AND CHARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.26
MASTER TORQUE TABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.26
CONVERSION TABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.33
SAE TAP / DRILL SIZES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.34
METRIC TAP / DRILL SIZES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.34
DECIMAL EQUIVALENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.35
GENERAL DIAGNOSTICS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.36
GENERAL DIAGNOSTICS INFORMATION OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.36
GUIDED SYMPTOM DIAGNOSTIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.36
GUIDED SYMPTOM REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.37
ENGINE AND DRIVABILITY DIAGNOSTIC PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.38
ENGINE CRANKS BUT DOES NOT START . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.41
NO CRANK NO START OR SLOW CRANK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.43
OVER HEATING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.44
WARNING LIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.45
ENGINE TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.46
COOLING TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.48
DIGITAL WRENCH® SOFTWARE OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.49
SPECIAL TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.49
GUIDED DIAGNOSTICS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.49
DIGITAL WRENCH® SOFTWARE INSTALLATION AND UPDATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.50
DIGITAL WRENCH® COMMUNICATION ERRORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.51
DIGITAL WRENCH® - DIAGNOSTIC CONNECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.51
DIGITAL WRENCH® SERIAL NUMBER LOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.52
DIGITAL WRENCH® FEATURE MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.53
ENGINE CONTROLLER REPROGRAMMING (REFLASH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.55
POLARIS MOBILE DIGITAL WRENCH® (PMDW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.55

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DIAGNOSTIC TROUBLE CODES OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.57
MASTER TROUBLE CODE LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.58
CYLINDER MISFIRE DETECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.69
FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.70
FLUID INSPECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.70
FUEL SYSTEM TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.71
PVT SYSTEM TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.73
PVT SYSTEM OVERHEATING / DIAGNOSIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.75
HARD SHIFTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.76
TRANSMISSION ISOLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.76
ALL WHEEL DRIVE (AWD) CONCERNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.77
DRIVESHAFT (HALF SHAFT) DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.77
BRAKE NOISE TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.78
BRAKE VIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.78
CALIPER OVERHEATS (BRAKES DRAG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.79
POOR BRAKE PERFORMANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.79
BRAKES LOCK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.79
EPS TROUBLESHOOTING (POWER STEERING NON-FUNCTIONAL WITH MIL ON) . . . . . . . . . . . . . . . . .1.80
EPS TROUBLESHOOTING (POWER STEERING NON-FUNCTIONAL WITH MIL OFF) . . . . . . . . . . . . . . . .1.81
EPS TROUBLESHOOTING (USING DIGITAL WRENCH®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.82
SHOCK ANALYSIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.83
ELECTRICAL SERVICE NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.84
DIGITAL MULTI-METER (DMM) NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.84
STATIC AND DYNAMIC TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.84
CONNECTOR PROBING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.85
TESTING CONTINUITY / RESISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.86
TESTING FOR A SHORT TO GROUND. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.86
TESTING FOR A SHORT TO VOLTAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.87
TESTING FOR INTERMITTENT CONDITIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.88
TESTING CURRENT FLOW (AMPERAGE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.88
CURRENT DRAW - KEY OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.89
TESTING VOLTAGE DROP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.89
GENERAL INFORMATION

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VEHICLE IDENTIFICATION
MODEL NUMBER DESIGNATION
Example: R16RGE99AV
GROUP MODEL YEAR MAKE / CHASSIS CODE ENGINE CODE REGION OPTION
1st 2nd 3rd 4th* 5th* 6th* 7th* 8th* 9th 10th**
R 1 6 R G E 9 9 A V
* = digits that would transfer to 17 digit VIN and are used in digits 4-8 respectively
** = 10th digit will be used on color/featured versions of models (not including the base)
First 3 digits and 10th digit are used in model number only. They are not used with the 17 digit VIN.
Digits 1 through 8 determine Digital Wrench calibration.
VEHICLE IDENTIFICATION NUMBER (VIN) DESIGNATION
Example: 4XAKA09A0E3000000
WORLD MFG. ID
VEHICLE DESCRIPTORS VEHICLE IDENTIFIERS
CHASSIS
DRIVELINE
ENGINE SIZE
ENGINE MODIFIER
CATEGORY
CHECK DIGIT
MODEL YEAR *
MFG. LOCATION
INDIVIDUAL SERIAL NO.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
4 X A K A 0 9 A 0 E 3 0 0 0 0 0 0
* Model Year: A = 2010; B = 2011; C = 2012; D = 2013; E = 2014; F = 2015; G = 2016; H = 2017; J = 2018; K= 2019; L=2020
GENERAL INFORMATION
1

1.4 9850067 R01 - 2020-2021 GENERAL /GENERAL XP Service Manual
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VEHICLE AND ENGINE SERIAL NUMBER LOCATION
The VIN can be found stamped on a portion of the left rear frame q, above the PVT cover. INTL models have VIN
stamped on front right upper side of the frame w.
The engine serial number can be found on a decal applied to the front of the engine crankcase (A) or stamped into the
crankcase on the PTO side of the engine (B). Refer to Figure 1-2.
Domestic VIN location
International VIN location
GENERAL INFORMATION

9850067 R01 - 2020-2021 GENERAL /GENERAL XP Service Manual
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REFERENCE INFORMATION
SERVICE RULES
In order to perform service work efficiently and prevent costly errors, technicians should read the text in this manual
and familiarize themselves with the procedures before beginning. Notice, Cautions and Warnings have been included
for clarification of text and safety concerns. Knowledge of mechanical theory, tool use and shop procedures are
necessary to perform some procedures in this manual safely and correctly.
Use only genuine Polaris service parts, including fasteners that require replacement if removed. Do NOT substitute
fasteners or hardware.
Cleanliness of parts and tools as well as the work area is of primary importance. Dirt and foreign matter will cause
damage to precision parts. Clean the vehicle before beginning service. Clean all parts before installing.
If difficulty is encountered in removing or installing a component, look to see if a cause for the difficulty can be found. If
it is necessary to tap the part into place, use a soft face hammer and tap lightly.
Always follow torque specifications as outlined throughout this manual. Incorrect torquing may lead to serious machine
damage or in the case of steering, driveline, and chassis components, can result in loss of control during operation of
the vehicle, which may result in severe personal injury or death.
If a torquing sequence is indicated for nuts, bolts or screws of a certain component, start all fasteners and hand
tighten. Following the method and sequence indicated, tighten evenly to the specified torque value. When removing
nuts, bolts or screws from a component with several fasteners, loosen them all about 1/4 turn before removing them to
prevent distortion of that component.
Replace all oil seals, sealing washers, gaskets, and O-rings with new ones during assembly. Be sure the mating
surfaces for the gasket are clean and smooth to avoid leaks and maintain specified tolerances.
Some procedures require removal of retaining rings or clips. Removal can weaken and deform these parts, therefore,
they should always be replaced with new parts. When installing new retaining rings and clips, use care not to expand
or compress them beyond what is required for installation.
Polaris lubricants and greases have been specially formulated to provide maximum performance and protection when
applied properly. In some applications, warranty coverage may be void if improper lubricants are used.
Parts requiring grease should be cleaned thoroughly and fresh grease applied before reassembly. Deteriorating
grease loses lubricity and may contain abrasive foreign matter. Always replace locking hardware such as lock nuts or
lock washers, fasteners that have pre-applied locking agent, or any other fasteners as noted in this service manual
with genuine Polaris hardware from an authorized Polaris dealer. Working with batteries can be hazardous. Review all
battery warnings and cautions.
GENERAL INFORMATION
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PUBLICATION PART NUMBERS
DOMESTIC MODELS
YEAR MODEL MODEL NUMBER OWNER’S
MANUAL
2021
GENERAL
G21GAD99AC / G21GAD99AW / G21GAD99BC /
G21GAD99BW / G21GAE99A4 / G21GAJ99AC /
G21GAJ99AW / G21GAJ99BC / G21GAJ99BW /
G21GAP99AM / G21GAP99BM
9939897
GENERAL 4 G21G4D99AW / G21G4D99BW / G21G4J99AW /
G21G4J99BW / G21G4P99AM / G21G4P99BM 9939895
GENERAL XP
G21GXD99AJ / G21GXD99AZ / G21GXD99BJ /
G21GXD99BZ / G21GXH99AL / G21GXH99BL /
G21GXJ99AJ / G21GXJ99AZ / G21GXJ99BJ /
G21GXJ99BZ
9939899
GENERAL XP 4
G21GMD99AJ / G21GMD99AZ / G21GMD99BJ /
G21GMD99BZ / G21GMH99AL / G21GMH99BL /
G21GMJ99AJ / G21GMJ99AZ / G21GMJ99BJ /
G21GMJ99BZ / G21GMZ99AM / G21GMZ99BM
9939900
INTERNATIONAL MODELS
YEAR MODEL MODEL NUMBER OWNER’S
MANUAL
2021
GENERAL ABS
Tractor G21GAB99CM 9939844
GENERAL ABS
ZUG G21GAB99FM 9939845
9939845-DE
GENERAL 4 EU G21G4E99NW 9939895
NOTICE
When ordering service parts be sure to use the correct parts manual.
Polaris factory publications can be found at www.polaris.com or purchased from www.purepolaris.com.
GENERAL INFORMATION

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REPLACEMENT KEYS
Replacement keys can be made from the original key. To identify which series the key is, take the first two digits on the
original key and refer to the chart to the right for the proper part number.
(i.e. In this example, the first two digits are 31 which would use key blank PN 4110141.)
SERIES# PART NUMBER
20 4010278
21 4010278
22 4010321
23 4010321
27 4010321
28 4010321
31 4110141
32 4110148
67 4010278
68 4010278
GENERAL INFORMATION
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SPECIAL TOOLS WEBSITE
Special tools may be required while servicing this vehicle. Some of the tools listed or depicted are mandatory, while
other tools may be substituted with a similar tool, if available. Polaris recommends the use of Polaris Special Tools
when servicing any Polaris product. Dealers may order special tools through Polaris’ official tool supplier, Bosch
Automotive Service Solutions, by phone at 1-800-345-2233 or on-line at http://polaris.service-solutions.com/
GENERAL INFORMATION

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SPECIAL TOOLS INDEX
CHAPTER 2 — MAINTENANCE
Oil Filter
Wrench
PU-50105
Shock Spanner
Wrench
2877408
CHAPTER 3 — ENGINE / COOLING SYSTEM
Oil Pressure
Gauge
PV-43531
PU-52492
Oil Pressure
Gauge Adapter
(M20)
PU-50565
Oil Pressure
Gauge Adapter
(1/2 NPT)
Engine Stand
Adapter
(Mounts To The
Engine)
PU-50562
Engine Stand
Sleeve Adapter
(Use With 2”
Bore Stand)
PU-50625
Engine Stand
Sleeve Adapter
(Use With
2.375” Bore
Stand)
PW-47054
Engine Stand
(2” Bore)
PU-50624
Clutch Center
Distance Tool
PU-50658-A
Valve Spring
Compressor
Adapter
PV-43513-A
CHAPTER 3 — ENGINE / COOLING SYSTEM
Valve Spring
Compressor
PV-1253 or PV-
4019
Flywheel Puller
PA-49316
Cylinder Holding
& Camshaft
Timing Plate
PU-50563
Piston Ring
Compressor
Pliers
PV-43570-1
Water Pump
Mechanical Seal
Installer
PU-50564
Oil Filter
Wrench
PU-50105
CHAPTER 4 — FUEL SYSTEM
Fuel Pressure
Gauge Kit
PU-43506-A
Fuel Pressure
Gauge Adapter
PA-48838
Fuel Pump
Service Tool
PU-50326
GENERAL INFORMATION
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CHAPTER 5 — PVT SYSTEM
Drive Clutch
Holding Tool
9314177-A
Drive Clutch
Puller
2872085
Shock Spanner
Wrench
2878925
Clutch Spider
Nut Socket
PU-50578
Drive Clutch
Holding Fixture
2871358-B
Drive Clutch
Spider Removal
and Installation
Tool
2870341
Piston Pin Puller
2870386
Clutch Bushing
Replacement
Tool Kit
2871226
Bushing
Replacement
Tool
PA-47336
Universal Clutch
Compressor
PU-50518
CHAPTER 6 — TRANSMISSION
Drive Clutch
Puller
2872085
Snorkel Tool
PA-50231
Clutch Center
Distance Tool
PU-50658-A
Crankcase
Sealant (3-
Bond)
2871557
Rear Output
Seal Driver
2871698
Rear Driveshaft
Seal Guide
2871699
CHAPTER 7 — FINAL DRIVE
Roll Pin
Removal Tool
2872608
Axle Boot Clamp
Tool
PU-48951
CV Boot Clamp
Pliers
8700226
GENERAL INFORMATION

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CHAPTER 8 — STEERING / SUSPENSION
Shock Spanner
Wrench
2877408
Gas Shock
Recharging Kit
2200421
IFP Depth Tool
2871351
Shock Body
Holding Tool
PU-45281–A
Seal Protector
Sleeve
PU-50939
Shock Rod
Holding Tool
PU-51024
Gas Shock Fill
Tool
PU-51039
CHAPTER 9 — BRAKE SYSTEM
Mityvac®
Pressure Test
Tool
2870975
CHAPTER 10 — BODY / FRAME
Multi-Function
Pliers
2876389
CHAPTER 11 — ELECTRICAL
Digital Wrench®
Diagnostic Kit
PU-47063-B
Digital Wrench®
SmartLink
Module Kit
PU-47471
Digital Wrench®
PC Interface
Cable
PU-47470
Digital Wrench®
Vehicle
Interface Cable
PU-47469
Digital Wrench®
SmartLink
Module
PU-47468
Wireless Vehicle
Link (WVL)
PU-51435
GENERAL INFORMATION
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CHAPTER 11 — ELECTRICAL
PV-43568
Fluke™ 77
Digital
Multimeter
PF-51237
Static Timing
Light Harness
2871745
Hall Effect
Sensor Probe
Harness
2460761
Battery
Conductance
Analyzer (MDX-
610P)
PU-50296
Connector Test
Kit
PV-43526
Timing Light
2870630
Relay Bypass
PU-49466
GENERAL INFORMATION

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VEHICLE SPECIFICATIONS (MODEL YEAR 2021)
MODEL SPECIFICATIONS - 2 SEAT
MODEL MODEL NUMBERS MODEL IMAGE
GENERAL SPORT G21GAE99A4
GENERAL PREMIUM G21GAP99AM / G21GAP99BM
GENERAL DELUXE
G21GAD99AC / G21GAD99AW /
G21GAD99BC / G21GAD99BW /
G21GAJ99AC / G21GAJ99AW /
G21GAJ99BC / G21GAJ99BW
GENERAL INFORMATION
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MODEL MODEL NUMBERS MODEL IMAGE
GENERAL XP DELUXE
G21GXD99AJ / G21GXD99AZ /
G21GXD99BJ / G21GXD99BZ /
G21GXJ99AJ / G21GXJ99AZ /
G21GXJ99BJ / G21GXJ99BZ
GENERAL XP STEALTH PURSUIT G21GXH99AL / G21GXH99BL
GENERAL SPECIFICATIONS
GENERAL SPORT / GENERAL
PREMIUM / GENERAL DELUXE GENERAL XP
Length 116 in (295 cm) - Sport
118 in (300 cm) - Premium / Deluxe 118 in (300 cm)
Width 62.5 in (159 cm) 64 in (162.5 cm)
Height 74 in (188 cm) 75 in (190.5 cm)
Wheel Base 81 in (206 cm) 83 in (211 cm)
Ground Clearance 12 in (30.5 cm) 13.5 in (34 cm)
Dry Weight
1422 lb (645 kg) - Sport
1491 lb (676 kg) - Premium
1554 lb (705 kg) - Deluxe
1690 lb (767 kg) - Deluxe
1770 lb (803 kg) - Stealth Pursuit
Gross Vehicle Weight 2796 lb (1268 kg) 2815 lb (1277 kg)
Cargo Box Capacity 600 lb (272 kg)
Cargo Box Dimensions
(inside dimensions) 26 x 43 x 11 in (66 x 109 x 28 cm)
Maximum Weight Capacity (Payload) 1030 lb (467 kg)
(Includes riders, cargo and accessories)
1000 lb (454 kg)
(Includes riders, cargo and accessories)
Hitch Towing Capacity 2000 lb (907 kg)
Hitch Tongue Capacity 150 lb (68 kg)
GENERAL INFORMATION