RED Redray User manual
REDRAY PROFESSIONAL 4K CINEMA PLAYER
RED.COM
REDRAY PLAYER
OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC
REDRAY PLAYER OPERATION GUIDE
955-0017, REV-D | 2
TABLE OF CONTENTS
Disclaimer 3
Copyright Notice 3
Trademark Disclaimer 3
Compliance Statements 3
Safety Instructions 5
Chapter 1: REDRAY Overview 6
Items Included 6
Playback Capabilities 6
Media Compatibility 6
Incompatible Media 6
Front and Rear Panels 7
IR Remote Control 9
Chapter 2: REDRAY Setup 10
Set Up Your REDRAY 10
Chapter 3: REDRAY Operation 13
Power Operations 13
Movies Menu Operations 13
Chapter 4: REDRAY Settings 19
Settings Menu 19
System Information 20
Network 21
Date and Time 24
Video 25
Playback 26
Register (Authorize) Your REDRAY 26
Chapter 5: Troubleshoot the REDRAY 29
Trouble with REDRAY Setup 29
Trouble with 4K Image 29
Trouble With Loopback and Compressed Audio 29
Trouble with Media Cards 30
Cannot Upload Movies 30
Cannot Access RED Account 30
Cannot Connect REDcommand to the REDRAY 30
Cannot Play Movie 30
Access REDRAY Log Files 31
Appendix A: Technical Specifications 32
REDRAY Player 32
Appendix B: Encode Clips with RRencode 33
Recommended Hardware Configuration 33
Install the RRencode Plugin 34
Create a REDRAY Panel 37
RRencode Checklist 40
Prepare Clips for Encoding 41
Create and Edit Presets 54
Encode (Export) Content 57
Format USB and SDHC Card 59
Copy Encoded Content to USB and SDHC Cards 61
Appendix C: REDcommand App 62
Install REDcommand App 62
REDcommand Controls 62
Appendix D: REDRAY Menu Map 64
Appendix E: IR CONTROL PROTOCOL 65
IR Specifications 65
IR Control Protocol 65
REDRAY PLAYER OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D | 3
DISCLAIMER
RED®has made every effort to provide clear and accurate informa-
tion in these installation instructions, which are provided solely for
the user’s information. While thought to be accurate, the information
in this document is provided strictly “as is” and RED will not be held
responsible for issues arising from typographical errors or user’s
interpretation of the language used herein that is different from that
intended by RED. All safety and general information is subject to
change as a result of changes in local, federal or other applicable
laws.
RED reserves the right to revise this document and make changes
from time to time in the content hereof without obligation to notify
any person of such revisions or changes. In no event shall RED, its
employees or authorized agents be liable to you for any damages
or losses, direct or indirect, arising from the use of any technical or
operational information contained in this document.
For comments or questions about content in this Operation Guide,
COPYRIGHT NOTICE
COPYRIGHT© 2014 RED.COM, INC.
All trademarks, trade names, logos, icons, images, written material,
code, and product names used in association with the accompa-
nying product are the copyrights, trademarks or other intellectual
property owned and controlled exclusively by RED.COM, INC.
TRADEMARK DISCLAIMER
All other company, brand and product names are trademarks or reg-
istered trademarks of their respective holders. RED has no affiliation
to, is not associated or sponsored with, and has no express rights
in third-party trademarks including but not limited to: Microsoft®,
Radeon®, NVIDIA®, Intel®, Apple®, AMD®, or the products of those
companies. SD®and microSD®are registered trademark of SD-3C®,
LLC in the United States, other countries, or both.
COMPLIANCE STATEMENTS
INDUSTRIAL CANADA EMISSION COMPLIANCE STATEMENTS
This device complies with Industry Canada license-exempt RSS
standards RSS 139 and RSS 210. Operation is subject to the follow-
ing two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil est conforme aux CNR d’Industrie Canada ap-
plicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est sus-
ceptible d’en compromettre le fonctionnement.Cet appareil numéri-
que de la classe B est conforme à la norme NMB-003 du Canada.
FEDERAL COMMUNICATIONS COMMISSION (FCC) STATE-
MENTS
This equipment has been tested and found to
comply with the limits for a Class B digital de-
vice, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reason-
able protection against harmful interference
in a residential installation. This equipment
generates, uses and can radiate radio fre-
quency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
In order to maintain compliance with FCC regulations, shielded ca-
bles must be used with this equipment. Operation with non-approved
equipment or unshielded cables is likely to result in interference to
radio and TV reception. The user is cautioned that changes and
modifications made to the equipment without the manufacturer’s
approval could void the users authority to operate this equipment.
NOTE: This device complies with Part 15 of the FCC Rules.
Operations subjected to the following two conditions (1) this device
may not cause harmful interference, and (2) this device must accept
any interference received, including that may cause undesirable in-
terference.
CAUTION: Exposure to Radio Frequency Radia-
tion.
The device shall be used in such a manner that the potential for hu-
man contact is minimized
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 cm between
the radiator and your body.
CAUTION: Regulations of the FCC and FAA
prohibit airborne operation of radio-frequency
wireless devices because there signals could
interfere with critical aircraft instruments.
CAUTION: If the device is changed or modified
without permission from RED, the user may
void his or her authority to operate the equip-
ment.
AUSTRALIA AND NEW ZEALAND STATEMENTS
RED declares that the radio equipment described in this document
comply with the following international standards.
IEC 60065 - Product Safety
ETSI EN 300 328 - Technical requirement for radio equipment
RED declares digital devices described in this document comply
with the following Australian and New Zealand standards.
AS/NZS CISPR 22 – Electromagnetic Interference
AS/NZS 61000.3.2– Power Line Harmonics
AS/NZS 61000.3.3 – Power Line Flicker
COPYRIGHT © 2014 RED.COM, INC
REDRAY PLAYER OPERATION GUIDE
955-0017, REV-D | 4
JAPAN STATEMENTS
This is a Class B product based on the
standard of the Voluntary Control Council
for Interference (VCCI) for information tech-
nology equipment. If this equipment is used
near a radio or television receiver in a do-
mestic environment, it may cause radio in-
terference. Install and use the equipment
according to the instruction manual.
EUROPEAN UNION COMPLIANCE STATEMENTS
RED declares that the radio
equipment described in this
document comply with the
R&TTE Directive (1999/5/
EC) issued by the Commis-
sion of the European Com-
munity.
Compliance with this directive implies conformity to the following
European Norms (in brackets are the equivalent international stan-
dards).
EN 60065 (IEC 60065) – Product Safety
ETSI EN 300 328 Technical requirement for radio equipment
ETSI EN 301 489 General EMC requirements for radio equip-
ment.
INFORMATION
Products with the CE marking comply with the EMC Directive
(2004/108/EC) and the Low Voltage Directive (2006/95/EC) issued
by the Commission of the European Community. Compliance with
these directives implies conformity to the following European Prod-
uct Family Standards.
EN 55022 (CISPR 22) – Electromagnetic Interference
EN 55024-1 (CISPR 24) – Electromagnetic Immunity
EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics
EN 61000-3-3 (IEC610000) – Power Line Flicker
EN 60065 (IEC60065) – Product Safety
USAGE RESTRICTIONS FOR PRODUCTS THAT INCORPORATE
REDLINK
Products that fall into this category are denoted
by inclusion of the Class 2 identifier symbol (ex-
clamation mark in a circle) accompanying the CE
Mark on the products regulatory label, example
to the left.
FRANCE
Usage Restrictions - Geographic Area Where Restriction Applies :
France
For mainland France
2.400 - 2.4835 GHz (Channels 1-16) authorized for indoor use
2.400 -2.454 GHz (Channels 1-10) authorized for outdoor use
Restrictions d’utilisation - Zone géographique où les restrictions
s’appliquent : France
Pour la France métropolitaine
2.400 - 2.4835 GHz (Canaux 1 à 16) autorisé en usage intérieur
2.400 -2.454 GHz (canaux 1 à 10) autorisé en usage extérieur
NORWAY
This subsection does not apply for the geographical area within a
radius of 20 km from the centre of Ny-Ålesund
Dette gjelder ikke for det geografiske området innenfor en radius av
20 km fra sentrum av Ny-Ålesund
The Waste Electrical and Electronic Equip-
ment (WEEE) mark applies only to countries
within the European Union (EU) and Norway.
This symbol on the product and accompany-
ing documents means that used electrical
and electronic products should not be mixed
with general household waste. For proper
treatment, recovery and recycling, please
take this product to designated collection
points where it will be accepted free of
charge. Alternatively, in some countries you
may be able to return your products to your
local retailer upon purchase of an equivalent
new product.
Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling. Please contact your local authority for further details of
your nearest designated collection point. Penalties may be appli-
cable for incorrect disposal of this waste, in accordance with you
national legislation.
For business users in the European Union, if you wish to discard
electrical and electronic equipment, please contact your dealer or
supplier for further information.
RESPONSIBLE PARTY:
RED Digital Cinema
34 Parker
Irvine, CA 92618
USA
REDRAY PLAYER OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D | 5
SAFETY INSTRUCTIONS
Heed all cautions and warnings in these instructions.
Read these instructions before operating the REDRAY®and its
accessories.
Follow these instructions while operating the REDRAY and its
accessories at all times.
DO NOT attempt to modify, dismantle or open your REDRAY
as doing so may expose you to electric shock and serious in-
jury. There are no user-serviceable parts inside. Alteration or
repairs made to the REDRAY or accessories, except by a RED
authorized service facility, will void the Limited Warranty. Users
are not permitted to make design changes or otherwise modify
the operation of the REDRAY or its accessories, without the
express written approval of RED Digital Cinema.
Only use accessories specified by RED®.
Install the REDRAY in accordance with the manufacturer’s in-
structions.
DO NOT use the REDRAY near water and avoid exposing the
REDRAY to moisture. The unit is not waterproof, so contact
with water could cause permanent damage to the unit as well
as electric shock and serious injury to the user. DO NOT use
the REDRAY outdoors or in environments with high moisture,
and immediately remove the power source if the REDRAY is
exposed to moisture.
WARNING: To reduce the risk of fire or elec-
tric shock, do not expose the camera to
rain or moisture.
DO NOT expose the REDRAY or accessories to excessive vi-
bration or impact (shock).
ELECTROMAGNETIC INTERFERENCE: The use of devices us-
ing radio or other communication waves may result in the mal-
function or interference with the unit and/or with audio and
video signals.
Clean only using a dry cloth. When cleaning the REDRAY, re-
member that it is not waterproof and moisture can damage
electronic circuitry. DO NOT rinse or immerse any element of
the REDRAY or its accessories; keep them dry at all times.
DO NOT use soaps, detergents, ammonia, alkaline cleaners, or
abrasive cleaning compounds or solvents as these substances
may damage surface finishes and electronic circuitry.
Maintain sufficient ventilation - DO NOT block any ventilation
openings or obstruct cooling fan airflow.
CAUTION: Proper ventilation requires a
minimum 1.5” (1.25cm) clearance be-
tween the ventilation openings and exter-
nal surfaces. Verify that objects that can
block the air intake and fan exhaust ports
do not impede airflow. Failure to permit
adequate airflow may result in overheat-
ing of the REDRAY, degraded operation
and in extreme situations, damage to the
product.
DO NOT operate or store near any heat sources such as radia-
tors, heat registers, stoves, or any other apparatus that pro-
duce heat. Store in a protected, level and ventilated place.
Avoid exposure to temperature extremes, damp, severe vibra-
tion, strong magnetic fields, direct sunlight or local heat sourc-
es during storage. Remove any batteries from the IR Remote
Control accessory before storage. Recommended storage and
usage temperatures for your REDRAY and accessories are:
‒Operating range: 0°C to 40°C (32°F to 104°F)
‒Storage range: -20°C to 50°C (-4°F to 122°F)
If there are any performance issues with your camera or acces-
sories when operating within this temperature range, please
file a support ticket on support.red.com.
If there are any performance issues with your REDRAY or ac-
cessories when operating within this temperature range, please
file a support ticket at www.RED.com/support.
Do not bypass the third prong of the grounding-type plug on
the power cord of the AC Power Adapter. A grounding-type
plug has two blades and a third “grounding” prong. The third
prong is provided for your safety. A grounding-type plug shall
be connected to an outlet with a protective earthen connec-
tion. If the grounding-type plug does not fit into your outlet,
do not attempt to modify the plug or outlet, consult a qualified
electrician.
Protect all power cords from being pinched, walked on or
crushed. Replace any power cords suspected of sustaining
damage due to crushing or other forms physical damage.
CAUTION: The power cord plug for the AC
Power Adapter is used as the power dis-
connect. To disconnect all power from the
AC Power Adapter, unplug the power cord
plug from the wall outlet. During use, the
power cord plug should remain easily ac-
cessible at all times.
Lithium Ion batteries may be subject to special handling re-
quirements pursuant to federal and local laws. Please refer to
specific shipping instructions included with your battery re-
garding proper transport of your battery. Do not handle your
battery if it is damaged or leaking. Disposal of batteries must
be in accordance with local environmental regulations. For
example, California law requires that all rechargeable batter-
ies must be recycled by an authorized recycle center. Storing
batteries fully charged or in high temperature, conditions may
permanently reduce the life of the battery. Available battery
capacity may also be temporarily lessened after storage in low
temperature conditions.
WARNING: Do not expose the IR Remote
Controller batteries to excessive heat.
CAUTION: Refer all service and repair to
qualified RED service personnel. To re-
duce the risk of electric shock, and dam-
age to the REDRAY, DO NOT attempt to
perform any servicing other than any pro-
cedures that are recommended in the op-
erating instructions.
COPYRIGHT © 2014 RED.COM, INC
REDRAY PLAYER OPERATION GUIDE
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The REDRAY®4K Professional Cinema Player is the first media player to bring ultra high-definition 4K content
to your home or business.
The REDRAY includes a high-capacity 1TB internal drive to store all of your audio visual content. The REDRAY
is also equipped with a front-facing USB 2.0 port and SDHC card slot to enable content distribution via solid-
state media including USB flash drives and SDHC media cards.
While the REDRAY is convenient and easy–to–use, please read through this operation guide to familiarize your-
self with the various REDRAY features and settings before operating.
ITEMS INCLUDED
Before connecting and using your REDRAY, verify that the following items are included in your shipment:
REDRAY Professional 4K Cinema Player
IEC Power Cord
802.11 Antenna
IR Remote Control
Two (2) AAA batteries (for IR Remote Control)
Quick-Start Guide
If any of these items are missing or damaged, please file a support ticket at support.red.com.
PLAYBACK CAPABILITIES
With the supplied version of system firmware, the REDRAY has the ability to play the following types of files:
.RED files (REDCODE RGB distribution video and audio codec) at 4096 x 2160p or 3840 x 2160p at
23.98/24.00 fps
MEDIA COMPATIBILITY
The REDRAY can interface with the following types of physical media:
USB 2.0 flash drive
SDHCTM memory card
INCOMPATIBLE MEDIA
The REDRAY cannot interface with the following types of physical media:
Mini-USB, micro-USB, microSDXCTM memory card, miniSDTM memory card, microSDTM memory card, com-
pact flash memory card, and Memory Stick®
IDE/PATA, SCSI, SAS, FireWire®, Fiber Channel External Hard Drives
01 REDRAY
OVERVIEW
REDRAY PLAYER OPERATION GUIDE
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FRONT AND REAR PANELS
This section outlines the front and rear controls and connectors of the REDRAY media player.
FRONT PANEL
2 3 4
5 6
1
#FRONT PANEL ELEMENT DESCRIPTION
1IR Remote Window Receives commands from IR Remote Control
2Power LED Illuminates when external AC power is supplied
3Play LED Illuminates when media is being played (or paused)
4Status LED Illuminates during remote control communication or if a system error is
detected
5SDHC Card Slot Accepts SD and SDHC media cards
6USB 2.0 Port Accepts USB 2.0 flash media
Front Panel
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REAR PANEL
97 10
1 2 43
811
5
6
#REAR PANEL ELEMENT DESCRIPTION
1802.11 Connector For use with the included 802.11 Antenna
2AUDIO OUT
(HDMI 1.3 connector) Audio output (Stereo and 5.1 Ch), 24-bit, 48kHz uncompressed LPCM
3HDTV OUT
(HDMI 1.3 connector) Video output at up to 12-bit 4:2:2 YCbCr, 1920 x 1080p resolution
4USB/E-SATA Reserved for future use
5NETWORK
(RJ45) (Upper) GigaBit Ethernet network interface port
(Lower)2Reserved for future use
6VID A OUT
(HDMI 1.4 connector) Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
7VID B OUT
(HDMI 1.4 connector) Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
8VID C OUT
(HDMI 1.4 connector) Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
9VID D OUT1
(HDMI 1.4 connector) Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
10 GPI2Reserved for future use
11 AC Power Switch and
Connector IEC 3-pin, 100-240 VAC, 50-60 Hz, 1A max. at 100VAC
1. This is the primary 4K connector. Use this connector when connecting the REDRAY PLAYER to a 4K display using a single HDMI cable.
2. These connectors have been disabled on the REDRAY Player.
Rear Panel
REDRAY PLAYER OPERATION GUIDE
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IR REMOTE CONTROL
The IR Remote Control enables you to navigate through the REDRAY on-screen display (OSD). You can also use
the REDcommand app on an iOS device as your remote control for the REDRAY. For more information about
the REDcommand app, go to “REDcommand App” on page 62.
1 5
2
36
4 7
#BUTTON ACTION MENU OPERATION PLAYBACK OPERATION
1Power Toggle power On/Off Toggle power On/Off
2Up Navigate up in the selected menu;
Increase the value of the selected menu topic N/A
3Left Navigate left in the selected menu;
Return to menu from additional menu options Rewind 4x, 8x, or 16x
4Down Navigate down in the selected menu;
Decrease the value of the selected menu topic N/A
5Menu Access the selected menu;
Return to the previous menu Stop media
6Right Navigate right in the selected menu;
Access additional menu options Fast-Forward 4x, 8x, or 16x
7Enter Selects the highlighted menu topic or function Play, Pause, and Resume
IR Remote Control
COPYRIGHT © 2014 RED.COM, INC
REDRAY PLAYER OPERATION GUIDE
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SET UP YOUR REDRAY
1. Install two (2) AAA batteries (included) into the IR Remote Control.
2. Attach the 802.11 Antenna (wireless transceiver) to the 802.11 Connector.
3. Connect an HDMI 1.4 cable (also known as an HDMI High Speed cable) to an HDMI input port on your moni-
tor, and connect the other end to the REDRAY port that corresponds to your monitor configuration (refer to
the table below for more information on monitor configurations):
‒4K (UHD) monitor: Plug an HDMI 1.4 cable into the VID D port.
‒HD monitor: Plug an HDMI 1.4 cable into the HDTV port.
‒Four HD monitors: Plug HDMI 1.4 cables into the VID A, VID B, VID C, and VID D ports (you will need one
(1) HDMI 1.4 cable for each port).
4. If using a standalone audio receiver, plug an HDMI 1.4 cable into the AUDIO port, and plug the other end of
the cable into an HDMI input port on your audio receiver.
5. Plug an Ethernet cable into the NETWORK port (Upper) and connect the other end to an Ethernet port on
one of the following devices:
‒Internet router.
‒Wireless network extender.
‒Any other device that is designed to distribute Ethernet, such as a powerline Ethernet adapter.
NOTE: For optimal media download speeds, connect to your network using an Ethernet cable, and not a
wireless connection.
6. Plug the IEC Power Cord into the AC power connector.
7. Toggle the Power Switch to turn on the REDRAY®.
The POWER LED on the front panel illuminates red and the STATUS LED flashes orange.
The REDRAY powers up in about three (3) minutes.
NOTE: For more information on general setup, refer to the REDRAY QUICK-START GUIDE included.
02 REDRAY
SETUP
REDRAY PLAYER OPERATION GUIDE
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MONITOR CONFIGURATIONS PORTS AND CABLES
DISPLAY TYPE AUDIO VID A VID B HDTV VID C VID D
4K (UHD) monitor:
One 4096 x 2160p or
3840 x 2160p monitor
HDMI 1.4
cable HDMI 1.4
cable
HD monitor:
3840 x 2160p output scaled
to a 1920 x 1080p monitor
HDMI 1.4
cable HDMI 1.4
cable
Four HD monitors:
Four 3840 x 2160p outputs
segmented and scaled to
four 1920 x 1080p monitors
HDMI 1.4
cable HDMI 1.4
cable
(top left
monitor)
HDMI 1.4
cable
(top right
monitor)
HDMI 1.4
cable
(bottom left
monitor)
HDMI 1.4
cable
(bottom
right
monitor)
NOTE: Use only HDMI 1.4 cables (also known as HDMI High Speed cables) to connect your monitor(s) and audio
receiver to the REDRAY.
RECOMMENDED MONITOR SETTINGS
The out-of-the-box settings for many monitors are not optimized for 4K and HD content. Review your monitor’s
operation guide and settings to ensure your monitor is optimized for the best viewing experience possible.
When using REDRAY, RED recommends that you adjust your monitor’s image quality and image size/scaling
settings as described below.
IMAGE QUALITY
If applicable, RED recommends that you turn the following monitor settings to “Off” or “Zero”:
Sharpness
Motion enhancement settings, including any TruMotionTM or MotionflowTM settings
Dynamic contrast (DC)
Reality creation
NOTE: Settings may not be available on all monitors.
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REDRAY PLAYER OPERATION GUIDE
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IMAGE SIZE AND SCALING
Every monitor has a setting that determines the size and scaling of your video content on the screen. Depend-
ing on the brand and model of your monitor, this setting may be referred to as View Mode, Aspect Ratio, Screen
Size/Resolution, or another name.
If the image on your monitor is stretched out, incorrectly scaled, cut off, or otherwise distorted, select an image
size/scaling option that fits and scales your content correctly.
Refer to your monitor’s operation guide for more information on your monitor’s size and scaling options.
IMAGE SIZE AND SCALING EXAMPLES
DISPLAY SUMMARY DESCRIPTION
Correct display The entire image is displayed unaltered on the screen.
Stretched The image is stretched out and may be partially cut off. If
your image is stretched, adjust your monitor’s size/scaling
settings.
Incorrectly scaled The image is incorrectly scaled, so that the image is either
too large for the screen, or the image is too small and
does not fill the screen. If your image is incorrectly scaled,
adjust your monitor’s size/scaling settings.
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REDRAY PLAYER OPERATION GUIDE
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POWER OPERATIONS
When the REDRAY®is first powered on, it will take approximately three (3) minutes for the REDRAY to power up
and initialize. Thereafter, when you power off the system and leave it connected to a power source, the REDRAY
enters a Power Saving (sleep) mode. Subsequent boots occur much faster, in approximately two (2) seconds.
POWER ON: When the REDRAY is in Power Saving mode, press Power on the IR Remote Control. The RE-
DRAY boots up in approximately two (2) seconds from Power Saving) mode and the Power and Status LEDs
both turn green.
POWER OFF: When the REDRAY is powered on, press Power on the IR Remote Control. The REDRAY imme-
diately enters Power Saving mode. The Power LED turns red, and the STATUS LED turns off.
MOVIES MENU OPERATIONS
The MOVIES menu consists of several elements including: the INTERNAL DRIVE, the Movie Browser, the Pre-
view Window, and additional options. Navigate the REDRAY menu using the IR Remote Control provided with
your REDRAY or with the REDcommand app.
2
3
14
5
#MENU ELEMENT DESCRIPTION
1MOVIES Menu Includes the INTERNAL DRIVE, Movie Browser, Preview Window, and more
2INTERNAL DRIVE Includes all media loaded on the REDRAY player
3Movie Browser Displays the available media on the INTERNAL DRIVE
4Preview Window Displays a preview image of the currently selected item (if available)
5Additional Options and
Information Access to additional menu options such as delete, move, and other menu
actions
MOVIES Menu
03 REDRAY
OPERATION
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REDRAY PLAYER OPERATION GUIDE
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LOAD MOVIES FROM USB AND SDHC CARDS
1. Ensure the REDRAY is powered on.
2. Connect a USB 2.0 flash drive or SDHC card that contains the movies to be loaded to the REDRAY.
3. Once connected, the REDRAY automatically uploads all movies located in the “Content” folder on the flash
drive or SDHC card to the internal hard drive. It takes about 20 minutes to load a two (2) hour movie.
While uploading, a progress bar with the movie name displays on the screen. After all movies are uploaded,
they will appear on the INTERNAL DRIVE in alphabetical order.
4. Remove the USB flash drive or SDHC card.
NOTE: If the REDRAY does not upload the movies from your USB flash drive or SDHC card, ensure that all
desired movies are located on the media card or flash drive in a folder named “Content”.
NOTE: DO NOT remove a USB flash drive or the SDHC card while loading movies.
NOTE: Only movies that have a valid license will play on the REDRAY.
NOTE: The REDRAY will override any media on the INTERNAL DRIVE if you attempt to load a movie with the
same name.
Load Movies
REDRAY PLAYER OPERATION GUIDE
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PLAY MOVIES
1. Press Menu on the IR Remote.
2. Navigate to MOVIES > INTERNAL DRIVE.
NOTE: Available movies display in alphabetical order. The first movie is set as the default playback movie.
3. Navigate to the desired movie.
4. Press Enter to play the selected movie.
DELETE MOVIES
1. Navigate to the movie you wish to delete.
2. Press Right to access additional options.
3. Select Delete Content.
4. Press Enter to delete the movie from the list.
NOTE: If you decide not to delete the movie, select Cancel.
Movie Browser - Select
Movie Browser - Delete
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REDRAY PLAYER OPERATION GUIDE
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PLAYBACK OPERATIONS
1
23
4
1
23
4
The operations described in the table below are available while playing movies.
#OPERATION SELECT ON IR REMOTE OR REDCOMMAND
1Stop Press Menu to Stop the movie
2Play, Pause, and Resume Press Enter to Play/Pause or resume a paused movie
3Fast-Forward1Press Right to Fast-Forward by 4x, 8x, or 16x
4Rewind1Press Left to Rewind by 4x, 8x, or 16x
1. Audio does not play during fast-forward or rewind.
IR Remote
REDcommand App
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ORGANIZE MOVIES IN FOLDERS
Keep all of your movies organized on the REDRAY by creating and managing folders.
CREATE FOLDERS
You can create a folder in the INTERNAL DRIVE, or within another folder. When creating a subfolder, make sure
that you’re inside a folder first; otherwise, the new folder will be added to the same level as the original folder.
To create folders, follow the instructions below:
1. Navigate to MOVIES > INTERNAL DRIVE.
2. Press Right to access additional menu options.
3. Select Create Folder.
4. Enter a name for the folder and select Accept.
DELETE FOLDERS
Deleting a folder deletes all of the movies located inside it.
1. Navigate to the specific folder, and press Right to access additional menu options.
2. Select Delete.
A dialog box will appear that states “Are You Sure?”
3. Select Yes.
NOTE: If the folder contains the last instance of a movie (if the movie does not exist in the top level of the
INTERNAL DRIVE or in any other folders), you will be notified that you’re deleting the movie from the hard
drive. Select YES to delete the movie.
MOVE MOVIES
Moving a movie removes the movie from the original directory and places it in another directory.
To move a movie, follow the instructions below:
1. Navigate to MOVIES > INTERNAL DRIVE.
2. Press Right to access additional menu options.
3. Select Move.
All of the movies temporarily disappear from the INTERNAL DRIVE, so that only folders display.
4. Navigate to the desired destination folder for the movie.
5. Press Right to access additional menu options.
6. Select Move.
NOTE: If you decide that you no longer wish to move the movie, select Cancel. This cancels the action, and
the movie remains in the original directory.
DELETE MOVIES
If you’re deleting the last instance of a movie (if the movie does not exist in the top level of the INTERNAL DRIVE
or in any other folders), you will be notified that you’re deleting the movie from the hard drive.
1. Navigate to the movie you want to delete.
2. Press Right to access additional menu options.
3. Select Delete Content.
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4. Press Enter to delete the movie from the list.
NOTE: If you decide not to delete the movie, select Cancel.
Movie Browser - Delete
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SETTINGS MENU
The REDRAY®SETTINGS Menu provides access to important REDRAY system settings and other information
including: network information, date and time settings, video information, playback settings, and more.
2 3
1
#MENU ELEMENT DESCRIPTION
1SETTINGS Menu Includes SYSTEM INFORMATION, NETWORK, DATE AND TIME, VIDEO,
PLAYBACK, and AUTHORIZE settings
2SETTINGS Sub-menus Includes all media loaded on the REDRAY player
3Settings Browser Displays the available media on the INTERNAL DRIVE
SETTINGS Menu
04 REDRAY
SETTINGS
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SYSTEM INFORMATION
The SYSTEM INFORMATION sub-menu shows the firmware version that is currently installed, as well as the
unique Product Identification Number (PIN).
You can upload system log files, check for upgrades, and reset the REDRAY to factory defaults from this
screen. For more information on REDRAY system log files, go to “Access REDRAY Log Files” on page 31.
RESET TO FACTORY DEFAULTS
Resetting the REDRAY to factory defaults turns off any wireless connection and resets the Ethernet connection
to AUTOMATIC (DHCP).
NOTE: After the REDRAY is reset to the factory defaults, the REDRAY will appear to be unregistered. However,
your REDRAY will still be registered to the account to which it was originally registered; you DO NOT need to
reregister your REDRAY.
1. Navigate to SETTINGS > NETWORK.
2. Select Reset to Factory Defaults.
3. Press Enter.
SYSTEM INFORMATION
Factory Reset
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