Redvision X Series User manual

2021 Generation 3 IP PTZ cameras
Quick guide on page 4!
v0.7 June 2021
This Guide covers these products:
X2 COMBAT
X3 STORM (Stainless Steel)
X4 COMMANDER
RVX2 PSU
PoE 802.3bt variants
Proud UK Design and Manufacture-----UK Service and Support

©Redvision CCTV Ltd. 2021 Content subject to change without prior notification. All rights reserved.
RVX2 COMBAT
RVX2-PSU
RVX3 STORM
RVX4 COMMANDER
PoE Ultra (802.3bt 60W & 90W)
Variants
Redvision CCTV Ltd.
Alpha House
Blacknest Road
Blacknest
Alton
Hampshire
GU34 4PX
Sales & Technical Support: [phone]
[email protected]
[email protected]
Contact Redvision:
Welcome to Redvision
Thank you for choosing a Redvision rugged IP PTZ camera. Your camera has been carefully developed and
manufactured in the United Kingdom as a leading-edge, precision-technology surveillance camera, offering
superb image quality, excellent low-light performance, combined with powerful lighting options. Your
camera has been designed to be maintenance-free and able to operate in a wide variety of environments
and applications.
This guide is intended to cover the basic installation of your camera, up to and including accessing the
internal web server. A separate guide “Redvision Web User Guide” is available online at
www.redvisioncctv.com for a detailed insight into configuring the many functions and options in your
rugged IP PTZ camera.
Models covered by this manual:

3
Contents
i Quick Guide to accessing the camera via the web browser function
4
ii Safety Guide
10
iii Identifying your camera
1.0 Installing the camera head
11
12
1.1 Converting hanging orientation to upright
12
1.2 Bracket installation
13
1.3Cantilever mode –moving the camera head forwards
14
2.0 Power supply installation and setup
15
2.1 Power supply specifications
15
2.2 Power supply layout
16
2.3 PSU connections
16
2.4 Mains power connections
17
2.5 Fuses
17
2.6 Primary Network connection
18
2.6.5 PoE (Power over Ethernet) variants
2.7 Umbilical cable connections
19
20
2.8 External Alarm Connections (Alarm-capable models only)
21
2.9 Alarm outputs (alarm models only)
21
4.0 Camera setup
22
5.0 Technical specifications
23
6.0 Warranty information
26

2021 X-Series Install Guide 0.7 June 2021 4
i. Quick-Guide for to essential configuration:
Your camera uses a built-in web server, to allow configuration from any web-browser application. For full
control and setup; Internet Explorer® v7 to 11 must be used. An ActiveX control will be required to install on the
computer, to allow full access to all setup and control features via the browser.
The camera contains the following settings as a factory-default configuration:
Supported Web
Browsers
Internet Explorer v7 to v11 (Preferred)
Install of Active X component required
Chrome
MJPEG stream, basic configuration possible,
no SD card playback, no PTZ controls
Firefox
Basilisk
Edge
Opera
IP Address
DHCP/ 192.168.0.120
Camera will look for DHCP address on boot-
up, if no DHCP present, camera will assign
itself this fixed IP address. Your computer
must be set to same IP range to connect to
the camera (example: 192.168.0.254)
Stream 1
H.264, 1920x1080p,25fps, CBR 4Mbps
H.265 & MJPEG options available
Stream 2
H.264, D1, 25fps, CBR, 1.5Mbps
Stream 3
H.264, CIF, 25fps, CBR, 256kbps
ONVIF Port
80
Configurable
RTSP Port
554
Login Credentials
admin/admin
Camera orientation
Hanging
Connecting to the camera:
Your camera will automatically get an IP address from a DHCP server if one is connected to the network. If not; the camera
will configure a temporary fixed IP address of 192.168.0.120, so you can communicate with it. Your computer must be set to
operate in the same IP address range in order to connect to the camera. Use Internet Explorer browser to access the
camera’s web interface (some features, buttons and settings will not be available using other browsers).
Running Internet Explorer in Administrator mode
In order to access the full range of functions and features (such as SD card download/backup), Internet Explorer
browser must be run in Administrator mode. This is separate to being logged in to Windows as an administrator; the
Internet Explorer program itself must be forced into running in Administrator mode. To do this, right-click over the
Internet Explorer icon on the desktop screen:
Left-click the “Run as administrator” option. Internet Explorer will launch normally.

2021 X-Series Install Guide 0.7 June 2021 5
Running Internet Explorer permanently in Administrator mode
It is possible to run Internet Explorer browser from a desktop shortcut, permanently in Administrator mode. To do
this, right-click over the Internet Explorer icon and left-click the “Properties” option:
Next, click the “Advanced” button:

2021 X-Series Install Guide 0.7 June 2021 6
Then, check the “Run as administrator” box and click OK to save the setting:
Click OK to close the properties box.
Each time you use this icon, Internet Explorer browser will launch in administrator mode. Note that only the shortcut
you have modified will run as administrator; launching from other, unmodified sources will not apply Administrator
mode.
Login
You must use Internet Explorer (v11 preffered) to access the web management system; otherwise, some functions may be
unavailable. Microsoft Edge and other browsers will not allow full functionality, as they do not support Active X plugins.
•Open Internet Explorer, enter the IP address of the IP camera (default value: 192.168.0.120) in the address box,
and press Enter.
The login page is displayed, as shown below.
•Enter the user name and password (admin/admin as default).
•The default user name is admin. The default password is admin. Change the password when you log in to the system
for the first time to ensure system security.
•You can change the system display language on the login page.
•Click to proceed. The main page is displayed.

2021 X-Series Install Guide 0.7 June 2021 7
Main Page Layout
From the main page, you can view real-time images, receive alarm and fault notifications, set parameters, change the
password, and log out of the system. Fig 1 below shows the main page layout.
Fig 1. Main page layout
Active X installation
⚫You will be prompted with a message “Download the latest plugins” as shown in Fig 2 below, when you log in to
the web management system for the first time.
Note: The computer must have administrator rights assigned, and standard security settings to complete this procedure.
Fig 2. Download plug-ins page:
⚫Click Download and setup, then download and setup the plug-in:
Fig 3. Run the plug-in
⚫Click “Run”, install the plug-in as prompted. You will need to close Internet Explorer manually as part of the
process; the Active X installation will not continue if Internet Explorer remains open.
⚫Reopen the browser after installing.
+

2021 X-Series Install Guide 0.7 June 2021 8
Viewing Live Video
To browse real-time videos, click Live Video. The Live Video page is displayed, as shown in Fig 4.
Fig. 4 Live Video page
Setting a new fixed IP address
The camera has been shipped with a static IP address of 192.168.0.120. This will need to be changed to match the IP
address range of your network. If you are using a DHCP server on the network, the camera should request and assign an
IP address from the DHCP server automatically.
•From the Web interface live screen; click the Configuration tab (you will need to be logged in as an
Administrator to do this).
•Using the menu tree on the left-hand side; click Device, then Local Network:

2021 X-Series Install Guide 0.7 June 2021 9
⚫Choose TCP/IP v4 or v6 as required; type the new fixed IP address of the camera into the IP Address field; with
Subnet Mask and Default Gateway address (if connecting exclusively to an NVR; use the NVR’s fixed IP address for
the Gateway). Set DNS addresses if outbound/ internet access is required. MTU setting: Most LAN networks will
accept the default setting of 1500; however, for outbound/ internet access; Routers may require a setting of 1492
or lower. Check with the Network Administrator or Internet Service Provider (ISP) for the correct figure.
⚫Click APPLY when finished. Wait for 90 seconds for the camera to reboot and apply the new fixed IP address.
⚫You will need to connect to the camera using the new IP address now.
⚫DHCP: On by default, turn off to set fixed IP address. Only enable the DHCP button if you wish the camera to
acquire an IP address automatically from the network’s resident DHCP server. Typically; you will need to agree a
range of reserved DHCP address with the Network Administrator beforehand. You may need the MAC address of
each camera in advance. This can be found on the Device Info page at the top of the menu tree.
IMPORTANT NOTE! We strongly recommend setting the camera’s time and date, with NTP server if possible. This will help
with future support issues such as forgotten password etc. Go to: Device>Date & Time and configure.
Configuring the system in more detail is now possible. For detailed help with the camera configuration; please refer to the
Web-Interface User Guide, available at: www.redvisioncctv.com

2021 X-Series Install Guide 0.7 June 2021 10
ii. Safety guide
1. Installation of this system should be carried out by suitably trained and qualified technicians in accordance
with local electrical codes.
2. To prevent the risk of electric shock do not expose the electrical connectors on the camera or the inside of the
control box to water before or during installation. Condensation/ misting may occur if water is allowed to
enter the housing before power is applied.
3. Do not drop the product.
4. Avoid the use of alcohol or solvent-based cleaners. The X2 and X4 models should be cleaned with clean water and
non-abrasive material.
5. The camera system should be installed where it cannot be tampered with by unauthorised personnel.
6. The products should be securely fastened to a structure of sufficient strength to support it. Allowance should be
made for additional loads caused by local wind effects.
7. This camera has been manufactured with passive moisture-removal measures, to protect the camera during
shipping/ transit. Do not remove the rear screw-cap (if fitted) at any time; this is for factory access only. For best
results, it is recommended once installed, that the camera be powered as soon as possible, to allow the internal
heater and fan devices to operate. It is not recommended to leave the camera in storage or unpowered for
extended periods of time.
THIS CAMERA SYSTEM MUST BE INSTALLED, OPERATED AND MAINTAINED
IN ACCORDANCE WITH THE MANUFACTURER’S SPECIFICATIONS.

2021 X-Series Install Guide 0.7 June 2021 11
iii. Identifying your camera
The 2020 X-Series range consists of three primary models:
X2 COMBAT:
•30x optical zoom, 3MP low-light camera module.
•ONVIF Profile S, G, Q Compliant
•Alloy housing with marine grade finish and parts.
•Integrated long-life Silicone Wiper.
•Long-range IR and white light options.
•180°/s pan speed, 90°/s tilt speed.
•101.6mm (4”) PCD base.
•Cantilever Arm function to allow view of tower base.
•PoE Ultra (802.3bt) variant available.
X3 STORM:
•30x optical zoom, 3MP low-light camera module.
•ONVIF Profile S, G, Q Compliant
•Fully Stainless-Steel 316L housing and parts.
•High-Power motors.
•Integrated long-life Silicone Wiper.
•Long-range IR and white light options.
•50°/s pan and tilt speed.
•101.6mm (4”) PCD base.
•PoE Ultra (802.3bt) variant available
•.
X4 COMMANDER:
•37x optical zoom, 2MP Starlight camera module.
•ONVIF Profile S, G, Q Compliant
•Alloy housing with marine grade finish and parts.
•High-Power motors.
•Integrated long-life Silicone Wiper.
•Super range IR and white light options.
•180°/s pan speed, 90°/s tilt speed.
•101.6mm (4”) PCD base.
•Cantilever Arm function to allow view of tower base.
•PoE Ultra (802.3bt) variant available.

2021 X-Series Install Guide 0.7 June 2021 12
1.0 Installing the camera head
Your camera is supplied with an industry-standard 4” PCD base, for mounting directly onto poles,
towers and brackets using a compatible 4” PCD mount (shown below in Fig. A). The base provides a
secure eyelet for attaching the supplied Safety-Bond.
Ensure the Safety-Bond is securely fitted at all times.
1.1 PTZ configuration –converting hanging camera to upright camera mode
Your camera can be mounted as a hanging dome or upright PTZ configuration. The default
configuration is Hanging. To convert the camera to upright PTZ, simply invert the camera onto an
upright PCD mount, then change the Install Mode setting in the PTZ Parameter page, in the camera’s
web interface (see separate Web User Guide).
Safety-bond harness point
Fig. A PCD Direct-Mounting base (X2 COMBAT shown as example):
Safety-bond in place
Fig. B Correct Mounting orientations

2021 X-Series Install Guide 0.7 June 2021 13
1.2 Bracket installation
Bracket installation:
Fixings to the various bracket types will depend on the fixing surface. It is important to use
adequate quality fixings to safely support the complete camera assembly. Fixing holes on the 4”
PCD provide adequate clearance for M8 bolts.
OBSERVE THE FOLLOWING PRECAUTIONS WHEN INSTALLING:
1. Mount the Camera in a position where it cannot be interfered with either intentionally or accidentally.
2. The mounting surface should be capable of supporting the weight of both the Camera and mounting brackets
under all expected conditions of load, vibration and temperature.
3.
The mounting brackets should be fitted in accordance with instructions and should observe all appropriate safety
precautions & local building regulations.
4. Ensure the Camera is in the correct orientation, see FIG B above.
EMC Information
WARNING: THIS IS A CLASS A
PRODUCT. IF INSTALLED IN A STATIC
ENVIRONMENT, RADIO
INTERFERENCE MAY BE CAUSED, IN
WHICH CASE THE USER MAY BE
REQUIRED TO TAKE ADEQUATE
MEASURES TO PREVENT IT.
It is important to choose the correct brackets/ mount for the camera. Consider the camera’s
orientation before ordering brackets. i.e. is the Camera hanging down or upright?
For hanging operation, use one of the following brackets:
•Swan bracket
•Wall bracket
•Standoff Bracket
•4” PCD-compatible mount
For upright operation, use one of the following brackets:
•Standoff Bracket
•Wall bracket
•4” PCD-compatible mount
The existing RV-CNR and RV-POLE brackets are compatible with your camera
Mounting the camera correctly:
ALWAYS USE THE SUPPLIED SAFETY-BOND!!

2021 X-Series Install Guide 0.7 June 2021 14
1.3Cantilever Mode - Moving the tilt-arms forwards
Your camera is able to cantilever the camera head forwards by approx. 15°, in order to see the base area of a
tower or pole clearly. In effect, this gives the camera the ability to view a full 180° in the tilt axis, ensuring
nothing is missed. Moving the camera head into Cantilever mode is easy, simply:
1. Remove the two fixing screws and alloy covers at the base of each tilt-arm, using the supplied Allen-key
2. Slightly loosen the two Allen-screws on each tilt-arm
3. Move both tilt-arms forward to “STOP”
4. Tighten both Allen screws on each tilt-arm
5. Re-fit the alloy covers in place, with the hump protruding outwards
6. Once in camera setup, navigate to Configuration Tab>PTZ Parameter>Install Mode and set “Upright, Arms
Out” mode and apply the setting.
Slacken both
Allen screws on
each tilt-arm,
then move head
gently forwards.
Tighten both
screws on each
side and replace
both covers.
X2 COMBAT:
X4 COMMANDER:
Slacken all Allen
screws on each tilt-
arm (4mm key),
then move head
gently forwards.
Tighten both screws
on each side and
replace both covers.
Remove two
Allen screws
(2.5mm key
required) to lift
away cover
Note: X3 STORM does not have Cantilever function.
Remove two
Allen screws
and cover

2021 X-Series Install Guide 0.7 June 2021 15
2.0 Power supply installation & setup
The camera warranty is void unless it is installed using a Redvision power supply unit (PSU) and a
Redvision supplied umbilical/multicore lead (Composite cable). Using the wrong type of 3rd party
PSU could compromise safety and damage the camera unit.
UMBILICAL CABLE: A pre-made composite cable with connector must be purchased with all
Redvision cameras. The female connector connects directly to the male connector on the base
of the Camera housing.
•Mount the Redvision PSU in a position so it cannot be interfered with intentionally or
accidentally. Ideally use a lockable cabinet.
•Securely fix the Redvision PSU using appropriate size screws and ensure the cable glands
have sufficient clearance to allow the cables to enter.
•Ensure cable glands face downwards at all times, and securely tightened.
•All cables should be channelled through the appropriately sized gland holes.
•Only use Redvision supplied umbilical/multicore cables for connecting the PTZ camera and
Redvision PSU. Warranty will be void if these cables are extended between the camera
and PSU. Extending cables could also compromise safety. Contact Redvision Technical
Support if in doubt.
NOTE: If using a PSU and 24VDC model camera, do not connect the camera to a PoE network
source! Non-PoE cameras are not intended for use with PoE Ethernet sources (such as PoE
injectors or PoE network switches). Damage may occur when connected to both 24VDC and
PoE sources!
Follow the colour coding idents as shown in the table on page 13 for terminating the
umbilical/multicore cable in the power supply.
2.1 Power supply specifications
Mains PSU versions:
Power input voltage range
90-260 VAC
Frequency range
47Hz~63Hz
Output Voltage
24VDC
Max. output current
3.1A
Max. output power
75W
Operating temperature range
-40°C~60°C
PoE versions:
Power Input Voltage Range:
48V~57V DC
PoE Standard:
802.3bt
Power rating:
LED Models: 90W
Non-LED Models: 60W
Connection:
RJ45 8-pin Ethernet Socket
WARRANTY & SAFETY NOTICE: DISCONNECT ALL POWER BEFORE
OPENING OR WORKING ON THE POWER SUPPLY UNIT. INSTALLATION
MUST BE CARRIED OUT BY A SUITABLY QUALIFIED PERSON

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2.2 Power supply layout
The Redvision power supply outputs 24V DC and is supplied with an IP67 rated ABS junction box.
2.3 PSU connections
Green Power ON
LED
Camera umbilical
connections
External
connections
Camera DC supply
fuse 3.5A
240VAC Mains supply
fuse 3.5A
240V AC Mains
input
Camera Ethernet
data
Mains Earth
connection
(crimp tag supplied)
Ethernet RJ45
socket (to network
switch)
Camera
24VDC supply
Alarms IN
(for alarm model
cameras)
Alarm OUT and
Wash relay
(for alarm model
cameras)
Alarm OUT and
Wash relay
(for alarm model
cameras)
Alarm inputs 3 & 4
External connections
Camera connections
Alarm inputs 1 & 2

2021 X-Series Install Guide 0.7 June 2021 17
2.4 Mains power connections (P1)
NOTE: Earth connection requires a 4mm red spade loop (supplied with PSU) to be fitted at the
time of installation. The Earth connection MUST be used.
SAFETY: ENSURE MAINS INPUT & EARTH CONNECTIONS ARE SECURELY STRAIN RELIEVED.
2.5 Fuses
PCB
IDENT
MAINS POWER
LIVE (BROWN) 110/230 VAC Connection via 2-
way terminal block
N
NEUTRAL (BLUE) Connection via 2-way
terminal block
EARTH
GREEN/YELLOW Connection via terminal
screw
PCB
IDENT
DESCRIPTION
Mains input fuse T3.15A - Anti Surge
FS1
Camera fuse 3.15A - Fast Blow
L
FS2

2021 X-Series Install Guide 0.7 June 2021 18
2.6 Primary network connection
RJ45 SOCKET
The socket is a typical Ethernet 10/100BASE-T type, for connection of a Cat 5e cable, wired
to the T568A or T568B scheme.
The camera supports automatic polarity and automatic crossover (Auto MDI/MDIX) to
simplify installation cabling.
The use of high quality, solid-copper Ethernet cable is highly recommended for reliable operation.
Ensure that any Ethernet cable has a comfortable arc-radius when inside the PSU box.
RJ45 Umbilical models (24VDC) connector wiring:
PIN No.
PCB IDENT
WIRE COLOUR
1
TxP
White / Orange
2
TxN
Orange
3
RxP
White / Green
4
-
Blue
5
-
White / Blue
6
RxN
Green
7
-
White / Brown
8
-
Brown

2021 X-Series Install Guide 0.7 June 2021 19
2.6.5 Power over Ethernet (PoE) Versions
RJ45 SOCKET connections
The PoE version of the camera is a fully 802.3bt 90W-compliant device. It is factory-fitted with a single RJ45
socket, which will accept both Ethernet data and power. Please ensure you follow standard Ethernet wiring
conventions when connecting to the camera, or damage could occur.
Detail: Non-LED cameras can be powered by a 60W PoE 802.3bt source, due to the lower power requirement. IR
and white light models are class 8 PoE devices and therefore require a 90W PoE 802.3bt source, typically a PoE
Injector block. Ensure you connect the camera to the appropriate power source! Do not connect to a lower-
power-rated PoE device or damage may occur!
Using the PoE variant:
1. The camera must be powered by an 802.3bt compliant PoE supply (also known as PoE Ultra, PoE++). The
camera uses power on non-data pairs in the Ethernet line (Mode B operation). To connect, simply connect an
8-wire Ethernet cable, with RJ45 plug onto the mating socket, on the base of the camera. The camera has
been wired to Ethernet standard T568A, connections are shown below.
2. The camera uses the following wiring standard: T568A, 10/100 Mode B:
PoE PD is Class 8
The camera will also work on T568B wiring and auto-negotiate with switches/ injectors. The camera has been
designed to operate on an appropriate 802.3bt PoE supply, over maximum 100m Cat5e span. Ensure that that any
power sources are capable of working at this power over this distance.
An IP67, weather-resistant cable-shroud is provided with the camera. This covers and protects the Cat5e cable and
when mated with the RJ45 socket on the base of the camera, forms a complete IP67-rated connection.
This connector must be used at all times, camera warranty may be invalidated otherwise.
Cable-end shroud components
Assembled
Complete assembly

2021 X-Series Install Guide 0.7 June 2021 20
2.7Umbilical cable connections
Standard and Alarm models:
Two types of umbilical cable are supplied, dependent upon the camera model used. The Standard
camera uses a 7-pin Amphenol connector, the Alarm model uses a 14-pin Amphenol connector,
with additional wires for the alarm signals. The wiring table below covers both types of
connectors. Each function is clearly labelled on the circuit board, below the appropriate
connection.
The wires terminate in the following connector blocks on the PSU circuit board:
Follow the colour coding idents as shown in table below for terminating the umbilical lead in
the power supply (connections as viewed L~R):
Camera type
WIRE COLOUR
SIGNAL
PSU
Connector
Pin
Drain wire
Camera chassis Earth
P2
GND
Black
0V DC Power
P2
0V
Red
24V DC Power
P2
+24V
Standard Model
Blue/White
Camera Rx+ Ethernet
P3
RXP
Blue
Camera Rx- Ethernet
P3
RXN
Orange/White
Camera Tx+ Ethernet
P3
TXP
Orange
Camera Tx- Ethernet
P3
TXN
White/Red
Alarm IN 1
P6
1
Alarm Model
White/Yellow
Alarm IN 2
P6
2
(in addition to above)
White/Grey
Alarm IN 3
P6
3
White/Black
Alarm IN 4
P6
4
Pink
Alarm OUT 1
P7
1
Green
Alarm OUT 2 (Wash relay)
P7
2
Power connections
Ethernet data connections
P2
P3
Power & Data connections
Alarm I/O connections
Camera Alarm Input connections
Camera Alarm Output connections
P6
P7