Seagate ST600MM0208 User manual

100799987 - Rev. A
July 2016
Standard Models
ST600MM0208
ST300MM0048
Self-Encrypting
Drive Models
ST600MM0218
ST300MM0058
Enterprise Performance
10K HDD
v8 SAS Product Manual

© 2016 Seagate Technology LLC. All rights reserved.
Publication number: 100799987, Rev. A July 2016
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Power Choice, Raid Rebuild and
SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certi-
fication mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their
respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Document Revision History
Revision Date Pages affected and Description of changes
Rev. A 07/14/2016 Initial release.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 2
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.0 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.0 Applicable standards and reference documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.1 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.2 Electromagnetic compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.3 European Union Restriction of Hazardous Substances (RoHS). . . . . . . . . . . . . . . . . . . . . . . . .9
2.1.4 China Requirements — China RoHS 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.2 Reference documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
3.0 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.2 Media description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.3 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.4 Formatted capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.5 Programmable drive capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.6 Factory-installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
4.0 Performance characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.1 Internal drive characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
4.2 Performance characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
4.2.1 Format command execution time (minutes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
4.2.2 General performance characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
4.3 Start/stop time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
4.4 Prefetch/multi-segmented cache control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
4.5 Cache operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
4.5.1 Caching write data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
4.5.2 Prefetch operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5.0 Reliability specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.1 Error rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5.1.1 Recoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5.1.2 Unrecoverable Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5.1.3 Seek errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5.1.4 Interface errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5.2 Reliability and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
5.2.1 Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF). . . . . . . . . . . . . . .17
5.2.2 Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
5.2.3 Hot plugging the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
5.2.4 S.M.A.R.T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
5.2.5 Thermal monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2.6 Drive Self Test (DST). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2.7 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 3
Contents
6.0 Physical/electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.1 PowerChoiceTM power management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
6.1.1 PowerChoice reporting methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
6.2 AC power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
6.3 DC power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
6.3.1 Conducted noise immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
6.3.2 Power sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
6.3.3 Current profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
6.4 Power dissipation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
6.5 Environmental limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
6.5.1 Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
6.5.2 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
6.5.3 Effective altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
6.5.4 Shock and vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
6.5.5 Air cleanliness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
6.5.6 Corrosive environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
6.5.7 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
6.5.8 Electromagnetic susceptibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
6.6 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
7.0 About self-encrypting drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.1 Data encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
7.2 Controlled access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
7.2.1 Admin SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
7.2.2 Locking SP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
7.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
7.3 Random number generator (RNG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
7.4 Drive locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
7.5 Data bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
7.6 Cryptographic erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
7.7 Authenticated firmware download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
7.8 Power requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
7.9 Supported commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
7.10 RevertSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
8.0 Defect and error management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.1 Drive internal defects/errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
8.2 Drive error recovery procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
8.3 SAS system errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
8.4 Deferred Auto-Reallocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
8.5 Protection Information (PI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
8.5.1 Levels of PI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
8.5.2 Setting and determining the current Type Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
8.5.3 Identifying a Protection Information drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
8.6 Seagate RAID Rebuild ™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

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9.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
9.1 Drive orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
9.2 Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
9.3 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
9.4 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
10.0 Interface requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
10.1 SAS features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
10.1.1 Task management functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
10.1.2 Task management responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
10.2 Dual port support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
10.3 SCSI commands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
10.3.1 Inquiry data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
10.3.2 Mode Sense data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
10.4 Miscellaneous operating features and conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
10.4.1 SAS physical interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
10.4.2 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
10.4.3 Connector requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
10.4.4 Electrical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
10.4.5 Pin descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
10.4.6 SAS transmitters and receivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
10.4.7 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
10.5 Signal characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
10.5.1 Ready LED Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
10.5.2 Differential signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
10.6 SAS-3 Specification compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
10.7 Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 5
Figures
Figure 1. Current profiles for 600GB models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2. Current profiles for 300GB models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3. 600GB (at 12Gb) DC current and power vs. input/output operations per second. . . . . . . . . . . . . . . . . . . 28
Figure 4. 300GB (at 12Gb) DC current and power vs. input/output operations per second. . . . . . . . . . . . . . . . . . . 28
Figure 5. Recommended mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 6. Mounting configuration dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 7. Physical interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 8. Air flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 9. Physical interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 10. SAS device plug dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 11. SAS device plug dimensions (detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 12. SAS transmitters and receivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 6
For information regarding online support and services, visit: http://www.seagate.com/contacts/
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/
For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/
Seagate® Technology Support Services

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 7
1.0 Scope
This manual describes Seagate®Enterprise Performance 10K HDD v8 (Serial Attached SCSI) disk drives.
Seagate Enterprise Performance 10K HDD drives support the SAS Protocol specifications to the extent described in this manual. The
SAS Interface Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. The
Self-Encrypting Drive Reference Manual, part number 100515636, describes the interface, general operation, and security features
available on Self-Encrypting Drive models.
Product data communicated in this manual is specific only to the model numbers listed in this manual. The data listed in this manual
may not be predictive of future generation specifications or requirements. If integrators are designing a system which will use one of
the models listed or future generation products and need further assistance, please contact the Field Applications Engineer (FAE) or
our global support services group as shown on “Seagate® Technology Support Services”on page 6.
Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.
Standard Models Self-Encrypting Drive
(SED) Models
512 Native
ST600MM0208 ST600MM0218
ST300MM0048 ST300MM0058
Note Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models
before a differentiation between drive-based encryption and other forms of encryption was necessary.
Note The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of Data
at Rest” based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 8
2.0 Applicable standards and reference documentation
The drives documented in this manual have been developed as system peripherals to the highest standards of design and
construction. The drives depend on host equipment to provide adequate power and environment for optimum performance and
compliance with applicable industry and governmental regulations. Special attention must be given in the areas of safety, power
distribution, shielding, audible noise control, and temperature regulation. In particular, the drives must be securely mounted to
guarantee the specified performance characteristics. Mounting by bottom holes must meet the requirements of Section 9.3.
2.1 Standards
The Seagate Enterprise Performance 10K HDD family complies with Seagate standards as noted in the appropriate sections of this
manual and the Seagate SAS Interface Manual, part number 100293071.
The drives are recognized in accordance with UL/cUL 60950-1, EN60950-1, EN62368-1 and IEC 60950-1. Product also fulfills the
requirements of UL/IEC 62368-1.
All features and configurations of this product are certified under the Regulatory Model number STT002.
The security features of Self-Encrypting Drive models are based on the “TCG Storage Architecture Core Specification” and the “TCG
Storage Workgroup Security Subsystem Class: Enterprise_A” specification with additional vendor-unique features as noted in this
product manual.
2.1.1 Electromagnetic compatibility
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. The drive is supplied
as a subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable shielding.
The drive is capable of meeting the Class B limits of the FCC Rules and Regulations when properly packaged; however, it is the user’s
responsibility to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O cables may be required if
the enclosure does not provide adequate shielding. If the I/O cables are external to the enclosure, shielded cables should be used,
with the shields grounded to the enclosure and to the host controller.
2.1.1.1 Electromagnetic susceptibility
The drive as delivered is tested to meet susceptibility requirements in a representative enclosure. It is the responsibility of those
integrating the drive within their systems to perform those tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See
Section 6.3, "DC power consumption".
2.1.2 Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and RCM Marking. The
drive was tested in a representative system for typical applications and comply with the Electromagnetic Interference/
Electromagnetic Susceptibility (EMI/EMS) for Class B products. The selected system represents the most popular characteristics for
test platforms.
Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will
comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for
their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic Compatibility Directive.
Australian RCM
If this model has the RCM Marking it complies with the Australia/New Zealand Standard AS/NZ CISPR22 and meets the
Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communications and Media Authority (ACMA).
Canada ICES-003
If this model has the ICES-003 Marking it complies with the Canadian Standard Association Standard CAN/CSA-CISPR 22- 10, Informa-
tion Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 9
Korean KCC
If these drives have the Korean Communications Commission (KCC) logo, they comply with KN22, KN 24, and KN61000.
Taiwanese BSMI
If this model has the Taiwanese certification mark then it complies with Chinese National Standard, CNS13438.
2.1.3 European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical substances, including
Lead (Pb), in electronic products effective July 2006.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our
suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with
our chemical substance restrictions, and our suppliers document their compliance with our requirements by providing material
content declarations for all parts and materials for the disk drives documented in this publication. Current supplier declarations
include disclosure of the inclusion of any RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and regulations which
restrict chemical content in electronic products. These systems include standard operating procedures that ensure that restricted
substances are not utilized in our manufacturing operations, laboratory analytical validation testing, and an internal auditing process
to ensure that all standard operating procedures are complied with.
2.1.4 China Requirements — China RoHS 2
China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management
Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2,
we determined this product's Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the
Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014.
中国电器电子产品有害物质限制使用管理办法
(Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic
Products _ China RoHS)
产品中有害物质的名称及含量
(Name and Content of the Hazardous Substances in Product)
Table 1 Hazardous Substances
部件名称
Part Name
有害物质
Hazardous Substances
铅
Lead
(Pb)
汞
Mercury
(Hg)
镉
Cadmium
(Cd)
六价铬
Hexavalent
Chromium
(CF (VI))
多溴联苯
Polybrominated
biphenyls (PBB)
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
印刷电路板组装
PCBA XOOOOO
机壳
Chassis XOOOOO
本表格依据 SJ/T 11364 的规定编制。
This table is prepared in accordance with the provisions of SJ/T 11364-2014
O：表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。
O: Indicates that the hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of
GB/T26572.
X：表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。
X: Indicates that the hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit
requirement of GB/T26572.
20

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 10
2.2 Reference documents
SCSI Commands Reference Manual Seagate part number: 100293068
SAS Interface Manual Seagate part number: 100293071
ANSI SAS Documents
SFF-8223 2.5” Drive Form Factor with Serial Connector
SFF-8460 HSS Backplane Design Guidelines
SFF-8470 Multi Lane Copper Connector
SFF-8482 SAS Plug Connector
ANSI INCITS.xxx Serial Attached SCSI (SAS-3) Standard (T10//BSR INCITS 519 rev. 06)
ISO/IEC 14776-xxx SCSI Architecture Model-3 (SAM-4) Standard (T10/1683-D)
ISO/IEC 14776-xxx SCSI Primary Commands-3 (SPC-3) Standard (T10/1416-D)
ISO/IEC 14776-xxx SCSI Block Commands-3 (SBC-2) Standard (T10/1417-D)
ANSI Small Computer System Interface (SCSI) Documents
X3.270-1996 (SCSI-3) Architecture Model
Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only)
TCG Storage Architecture Core Specification, Rev. 1.00 r0.9
TCG Storage Security Subsystem Class Enterprise Specification, Rev. 1.01 r1.00
Self-Encrypting Drives Reference Manual Seagate part number: 100515636
In case of conflict between this document and any referenced document, this document takes precedence.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 11
3.0 General description
Seagate®Enterprise Performance 10K HDD v8 drives provide high performance, high capacity data storage for a variety of systems
including engineering workstations, network servers, mainframes, and supercomputers. The Serial Attached SCSI interface is
designed to meet next-generation computing demands for performance, scalability, flexibility and high-density storage
requirements.
Seagate Enterprise Performance 10K HDD drives are random access storage devices designed to support the Serial Attached SCSI
Protocol as described in the ANSI specifications, this document, and the SAS Interface Manual (part number 100293071) which
describes the general interface characteristics of this drive. Seagate Enterprise Performance 10K HDD drives are classified as
intelligent peripherals and provide level 2 conformance (highest level) with the ANSI SCSI-1 standard. The SAS connectors, cables
and electrical interface are compatible with Serial ATA (SATA), giving future users the choice of populating their systems with either
SAS or SATA hard disk drives. This allows integrators to continue to leverage existing investment in SCSI while gaining a 12Gb/s serial
data transfer rate.
The heads automatically go to the ramp load/unload when power is removed from the drive and during the deeper sleep modes.
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and
handling. The shipping lock disengages and the head load process begins when power is applied to the drive.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides
excellent performance with minimal power dissipation in any orientation.
3.1 Standard features
Seagate Enterprise Performance 10K HDD drives have the following standard features:
• 128 - deep task set (queue)
• 128MB data buffer (see Section 4.5)
• 3.0 / 6.0 / 12.0 Gb Serial Attached SCSI (SAS) interface
• Drive Self Test (DST)
• Dynamic spindle brake
• ECC maximum burst correction length of 520 bits for 512 byte blocks
• Embedded servo design
• Firmware downloadable using the SAS interface
• Flawed logical block reallocation at format time
• Idle Read After Write (IRAW)
• Industry standard SFF 2.5-inch dimensions
• Integrated dual port SAS controller supporting the SCSI protocol
• Jumperless configuration
• No preventive maintenance or adjustments required
•PowerChoice
• Programmable auto write and read reallocation
• Programmable logical block reallocation scheme
•RAIDRebuild™
• Reallocation of defects on command (Post Format)
•SASPowerDisable
• Self diagnostics performed when power is applied to the drive
• Support for SAS expanders and fanout adapters
• Supports up to 32 initiators
• User-selectable logical block sizes for 512 native models (512, 520 or 528 bytes per logical block)
• Vertical, horizontal, or top down mounting
• Zone bit recording (ZBR)
Seagate Enterprise Performance 10K HDD Self-Encrypting Drive models have the following additional features:
• 16 independent data bands
• Authenticated firmware download
• Automatic data encryption/decryption
•Controlledaccess
• Cryptographic erase of user data for a drive that will be repurposed or scrapped
• Drive locking
•Randomnumbergenerator
Note Never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads, media, actuator, etc.) as this
requires special facilities. The drive does not contain user-replaceable parts. Opening the HDA for any reason voids the warranty.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 12
3.2 Media description
The media used on the drive has an glass substrate coated with a thin film magnetic material, overcoated with a proprietary
protective layer for improved durability and environmental protection.
3.3 Performance
• 10K RPM spindle. Average latency = 2.9ms
• 1200MB/s maximum instantaneous data transfers.
• Adaptive seek velocity; improved seek performance
• Background processing of queue
• Firmware-controlled multisegmented cache designed to dynamically adjust segments for enhanced system performance
• Supports start and stop commands (spindle stops spinning)
3.4 Formatted capacities
Standard OEM models are formatted to 512 bytes per blocks. The block size is selectable at format time. Supported block sizes are
512, 520, and 528. Users having the necessary equipment may modify the data block size before issuing a format command and
obtain different formatted capacities than those listed.
To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate
recommends product planning in one of two modes:
Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We
recommend customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward
compatibility from generation to generation. The current guaranteed operating points for this product are shown below.
3.5 Programmable drive capacity
Using the Mode Select command, the drive can change its capacity to something less than maximum. See the Mode Select (6)
parameter list table in the SAS Interface Manual, part number 100293071. A value of zero in the Number of Blocks field indicates that
the drive will not change the capacity it is currently formatted to have. A number other than zero and less than the maximum
number of LBAs in the Number of Blocks field changes the total drive capacity to the value in the Number of Blocks field. A value
greater than the maximum number of LBAs is rounded down to the maximum capacity.
3.6 Factory-installed options
The following items may be ordered which are incorporated at the manufacturing facility during production or packaged before
shipping. Some of the options available are (not an exhaustive list of possible options):
• Other capacities can be ordered depending on sparing scheme and sector size requested.
• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit dam-
age. Units shipped individually require additional protection as provided by the single unit shipping pack. Users planning single
unit distribution should specify this option.
•TheSafety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM drive shipped,
but extra copies may be ordered.
Note There is no significant performance difference between Self-Encrypting
Drive and standard (non-Self-Encrypting Drive) models.
Capacity (Blocks)
Sector
Size
600GB 300GB
Decimal Hex Decimal Hex
512 1,172,123,568 45DD2FB0h 585,937,500 22ECB25Ch
520 1,147,307,696 446286B0h 573,653,848 22314358h
528 1,115,749,560 4280FCB8h 557,874,778 21407E5Ah

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 13
4.0 Performance characteristics
This section provides detailed information concerning performance-related characteristics and features of Seagate Enterprise
Performance 10K HDD drives.
4.1 Internal drive characteristics
600GB 300GB Models
Sector size 512 512
Native Native
Drive capacity 600 300 GB (formatted, rounded off value)
Read/write data heads 4 2
Bytes per track 997.9 997.9 KBytes (avg, rounded off values)
Bytes per surface 151,674 151,674 MBytes (unformatted, rounded off value)
Tracks per surface (total) 152 152 Ktracks (user accessible, rounded off values)
Tracks per inch 279 279 KTPI (avg, rounded off values)
Peak bits per inch 1925 1925 Kbits/in
Areal density 538 538 Gb/in2
Disk rotation speed 10K 10K rpm
Avg rotational latency 2.9 2.9 ms
4.2 Performance characteristics
4.2.1 Format command execution time (minutes)
Execution time measured from receipt of the last byte of the Command Descriptor Block (CDB) to the request for a Status Byte
Transfer to the Initiator (excluding connect/disconnect).
When changing sector sizes, the format times shown above may need to be increased by 30 minutes.
4.2.2 General performance characteristics
512-byte sectors 600GB models 300GB models
Maximum (with verify) 122 61
Maximum (without verify) 61 31
Sustained transfer rate for 512 native 119 to 205 MiB/s **
125 to 215 MB/s
SAS Interface maximum instantaneous transfer rate 1200 MB/s* per port
(dual port = 2400 MB/s*)
Logical block sizes
512 (default), 520 or 528
Read/write consecutive sectors on a track Yes
Flaw reallocation performance impact (for flaws reallocated at format time using the spare
sectors per sparing zone reallocation scheme.) Negligible
Average rotational latency 2.9ms
*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the
host.
** MiB/s x 1.048 = MB/s

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 14
4.3 Start/stop time
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with
the START bit equal to 0, the drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY (ENABLE SPINUP)
primitive, the drive waits for a START STOP UNIT command with the START bit equal to 1. After receiving a START STOP UNIT
command with the START bit equal to 1, the drive waits for a NOTIFY (ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE
SPINUP) primitive through either port, the drive becomes ready for normal operations within 20 seconds (excluding the error
recovery procedure).
If the drive receives a START STOP UNIT command with the START bit and IMMED bit equal to 1 and does not receive a NOTIFY
(ENABLE SPINUP) primitive within 5 seconds, the drive fails the START STOP UNIT command.
The START STOP UNIT command may be used to command the drive to stop the spindle. Stop time is 20 seconds (maximum) from
removal of DC power. SCSI stop time is 20 seconds. There is no power control switch on the drive. However, power can be cycled on
the drive by utilizing SAS Power Disable feature defined by T10 (i.e. drive Pin 3 high).
4.4 Prefetch/multi-segmented cache control
The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance
system performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the
host sends the Mode Select command with the proper values in the applicable bytes in page 08h. Prefetch and cache operations are
independent features from the standpoint that each is enabled and disabled independently using the Mode Select command;
however, in actual operation, the prefetch feature overlaps cache operation somewhat as described in sections 4.5.1 and 4.5.2.
All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in
Section 10.3.2.
4.5 Cache operation
Note. Refer to the SAS Interface Manual for more detail concerning the cache bits.
The data buffer size in Section 3.1 is the total physical buffer space on the drive. The entire capacity is not available as user data
cache, some portion of the buffer space is reserved for internal drive use.
The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the cache is enabled (see RCD
bit in the SAS Interface Manual), data requested by the host with a read command is retrieved from the buffer, if possible, before any
disk access is initiated. If cache operation is not enabled, the buffer is still used, but only as circular buffer segments during disk
medium read operations (disregarding Prefetch operation for the moment). That is, the drive does not check in the buffer segments
for the requested read data, but goes directly to the medium to retrieve it. The retrieved data merely passes through some buffer
segment on the way to the host. All data transfers to the host are in accordance with buffer-full ratio rules. See the explanation
provided with the information about Mode Page 02h (disconnect/reconnect control) in the SAS Interface Manual.
The following is a simplified description of the prefetch/cache operation:
Case A—read command is received and all of the requested logical blocks are already in the cache:
1. Drive transfers the requested logical blocks to the initiator.
Case B—A Read command requests data, and at least one requested logical block is not in any segment of the cache:
1. The drive fetches the requested logical blocks from the disk and transfers them into a segment, and then from there to the host
in accordance with the Mode Select Disconnect/Reconnect parameters, page 02h.
2. If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 15
Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical blocks. The drive
dynamically creates and removes segments based on the workload. The wrap-around capability of the individual segments greatly
enhances the cache’s overall performance.
4.5.1 Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the
medium is stored while the drive performs the Write command.
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read
cache hits. The same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or
changed independently, having nothing to do with the state of RCD. When a write command is issued, if RCD=0, the cache is first
checked to see if any logical blocks that are to be written are already stored in the cache from a previous read or write command. If
there are, the respective cache segments are cleared. The new data is cached for subsequent Read commands.
If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is reached,
the data is written into the beginning of the same cache segment, overwriting the data that was written there at the beginning of
the operation; however, the drive does not overwrite data that has not yet been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been transferred
into the cache, but before the data has been written to the medium. If an error occurs while writing the data to the medium, and
Good status has already been returned, a deferred error will be generated.
The Synchronize Cache command may be used to force the drive to write all cached write data to the medium. Upon completion of a
Synchronize Cache command, all data received from previous write commands will have been written to the medium. Section 10.3.2
shows the mode default settings for the drive.
4.5.2 Prefetch operation
If the Prefetch feature is enabled, data in contiguous logical blocks on the disk immediately beyond that which was requested by a
Read command are retrieved and stored in the buffer for immediate transfer from the buffer to the host on subsequent Read
commands that request those logical blocks (this is true even if cache operation is disabled). Though the prefetch operation uses the
buffer as a cache, finding the requested data in the buffer is a prefetch hit, not a cache operation hit.
To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch.
The drive does not use the Max Prefetch field (bytes 8 and 9) or the Prefetch Ceiling field (bytes 10 and 11).
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk
when it senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur.
Note
The size of each segment is not reported by Mode Sense command page 08h, bytes 14 and 15. The value 0XFFFF is always
reported regardless of the actual size of the segment. Sending a size specification using the Mode Select command (bytes
14 and 15) does not set up a new segment size. If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one, the drive
responds as it does for any attempt to change an unchangeable parameter.
Note Write caching in this section is the traditional SCSI write caching (WCE=1) where writes are not protected on power loss.
Note Refer to the SAS Interface Manual for more detail concerning the cache bits.

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 16
5.0 Reliability specifications
The following reliability specifications assume correct host and drive operational interface, including all interface timings, power
supply voltages, environmental requirements and drive mounting constraints.
5.1 Error rates
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.3, "DC power consumption."
• Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.
5.1.1 Recoverable Errors
Recoverable errors are those detected and corrected by the drive, and do not require user intervention.
Recoverable Data errors will use Error Correction when needed.
Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using write
bits transferred for recoverable errors occurring during a write.
5.1.2 Unrecoverable Errors
An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors occur due to head/media
or write problems. Unrecoverable data errors are only detected during read operations, but not caused by the read. If an
unrecoverable data error is detected, a MEDIUM ERROR (03h) in the Sense Key will be reported. Multiple unrecoverable data errors
resulting from the same cause are treated as 1 error.
5.1.3 Seek errors
A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the
drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h
or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in
108seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.
5.1.4 Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to
the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.
Seek error rate: Less than 10 errors in 108 seeks
Read Error Rates1
1. Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
Recovered Data Less than 10 errors in 1012 bits transferred (OEM default settings)
Unrecovered Data Less than 1 sector in 1016 bits transferred
Miscorrected Data Less than 1 sector in 1021 bits transferred
Interface error rate: Less than 1 error in 1012 bits transferred
Mean Time Between Failure (MTBF): 2,000,000 hours
Annualized Failure Rate (AFR): 0.44%
Preventive maintenance: None required

Seagate Enterprise Performance 10K HDD v8 Product Manual, Rev. A 17
5.2 Reliability and service
The reliability of Seagate Enterprise Performance 10K HDD disk drives can be enhanced by ensuring that the drive receives adequate
cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the
drive. Section 9.2 provides recommended air-flow information.
5.2.1 Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when
used in Enterprise Storage field conditions as limited by the following:
• 8760 power-on hours per year.
• HDA temperature as reported by the drive <= 50°C
• Ambient wet bulb temp <= 26°C
•Typicalworkload
• The AFR (MTBF) is a population statistic not relevant to individual units.
• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the
device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and
humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating
conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated
MTBF conditions will degrade the drive MTBF and reduce product reliability.
5.2.2 Preventive maintenance
No routine scheduled preventive maintenance is required.
5.2.3 Hot plugging the drive
When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on
its’interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should
respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will
initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2
seconds assuming both ports are out of sync.
If the self-test fails, the drive does not respond to link reset on the failing port.
5.2.4 S.M.A.R.T.
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions
that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow an application to back up the
data before an actual failure occurs.
Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive
and the thresholds are optimized to minimize “false” and “failed” predictions.
Note
It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard,
shorting of PCBA to ground, or ESD potential hazard is presented during the hot connect/disconnect
operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.
Caution The drive motor must come to a complete stop prior to changing the
plane of operation. This time is required to insure data integrity.
Note The drive’s firmware monitors specific attributes for degradation
over time but can’t predict instantaneous drive failures.

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Controlling S.M.A.R.T.
The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page
(1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When
enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is
considered to be in“On-line Mode Only” and will not perform off-line functions.
Applications can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing
S.M.A.R.T. resets the timer so that the next scheduled interrupt is in one hour.
Applications can interrogate the drive through the host to determine the time remaining before the next scheduled measurement
and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows applications to
control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.
Performance impact
S.M.A.R.T. attribute data is saved to the disk so that the events that caused a predictive failure can be recreated. The drive measures
and saves parameters once every hour subject to an idle period on the drive interfaces. The process of measuring off-line attribute
data and saving data to the disk is interruptable. The maximum on-line only processing delay is summarized below
Reporting control
Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to the reporting method.
For example, if the MRIE is set to one, the firmware will issue to the host an 01-5D00 sense code. The FRU field contains the type of
predictive failure that occurred. The error code is preserved through bus resets and power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to an
unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a given attribute.
The interval defines the number of operations over which to measure the rate. The counter that keeps track of the current number of
operations is referred to as the Interval Counter.
S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for
the current interval. This counter is referred to as the Failure Counter.
Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the
number of errors and their interval. If the number of errors exceeds the threshold before the interval expires, the error rate is
considered to be unacceptable. If the number of errors does not exceed the threshold before the interval expires, the error rate is
considered to be acceptable. In either case, the interval and failure counters are reset and the process starts over.
Maximum processing delay
Fully-enabled delay
DEXCPT = 0
S.M.A.R.T. delay times 75 ms

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Predictive failures
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firmware keeps a running
count of the number of times the error rate for each attribute is unacceptable. To accomplish this, a counter is incremented each time
the error rate is unacceptable and decremented (not to exceed zero) whenever the error rate is acceptable. If the counter continually
increments such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure
History Counter. There is a separate Failure History Counter for each attribute.
5.2.5 Thermal monitor
Seagate Enterprise Performance 10K HDD drives implement a temperature warning system which:
1. Signals the host if the temperature exceeds a value which would threaten the drive.
2. Saves a S.M.A.R.T. data frame on the drive which exceeds the threatening temperature value.
A temperature sensor monitors the drive temperature and issues a warning over the interface when the temperature exceeds a set
threshold. The temperature is measured at power-up and then at ten-minute intervals after power-up.
The thermal monitor system generates a warning code of 01-0B01 when the temperature exceeds the specified limit in compliance
with the SCSI standard.
This feature is controlled by the Enable Warning (EWasc) bit, and the reporting mechanism is controlled by the Method of Reporting
Informational Exceptions field (MRIE) on the Informational Exceptions Control (IEC) mode page (1Ch).
5.2.6 Drive Self Test (DST)
Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST validates
the functionality of the drive at a system level.
There are two test coverage options implemented in DST:
1. Extended test
2. Short test
The most thorough option is the extended test that performs various tests on the drive and scans every logical block address (LBA) of
the drive. The short test is time-restricted and limited in length—it does not scan the entire media surface, but does some
fundamental tests and scans portions of the media.
If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test, remove it from service and
return it to Seagate for service.
5.2.6.1 DST failure definition
The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a functional
failure is encountered during DST. The channel and servo parameters are not modified to test the drive more stringently, and the
number of retries are not reduced. All retries and recovery processes are enabled during the test. If data is recoverable, no failure
condition will be reported regardless of the number of retries required to recover the data.
The following conditions are considered DST failure conditions:
• Seek error after retries are exhausted
• Track-follow error after retries are exhausted
• Read error after retries are exhausted
• Write error after retries are exhausted
Recovered errors will not be reported as diagnostic failures.