Sears 669933 - 1.1 cu. ft. Countertop Microwave User manual

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General Performance Problem
Table of contents
MICROWAVE
TROUBLESHOOTING GUIDE
No Electronic Display
Not Working/Heating
Poor Cooking Results
The Turntable Doesn't Rotate
Display Problem
Clock Not Working
Display Dims
6
6
6
Noise Problem
Makes Noise
Arcing or Popping
5
5
5
Fan Problem
Fan Makes Noise
Fan Keeps Running
Consult your owner's manual for more product details. You can download your owner's manual here.

2
GENERAL PERFORMANCE PROBLEM
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MICROWAVE TROUBLESHOOTING GUIDE
NO ELECTRONIC
DISPLAY
Does this solve your problem? Yes! Problem solved. No. I need Service.
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for service.
Does this solve your problem? Yes! Problem solved. No. I need Service.
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for service.
NOT WORKING/HEATING Did you set the cook
time and power
correctly?
See your owner's manual for instructions for operating your
microwave. You can download your owner's manual here.
Is the power cord
supply cord unplugged?
Plug the cord into an outlet.
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Is the household fuse
blown or circuit
breaker tripped?
Replace the fuse or reset the circuit breaker.
When you open the
door, does the oven
light go on?
After a power outage, the light works but the display does not. Reset
the clock following instructions in your owner's manual.
You can download your owner's manual here.
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Did you start the
microwave?
Push the START button.
Is oven lamp on and
the door closed?
Open the door and then close it securely.
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Is the display flashing? Reset the clock. For instructions, see your owner's manual.
You can download your owner's manual here.
Are you using the
microwave's timer?
Press the STOP/CLEAR button to cancel the timer and try again.
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Is an operation you
set earlier still running?
Press the STOP/CLEAR button to cancel the operation and try again.
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3
GENERAL PERFORMANCE PROBLEM
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MICROWAVE TROUBLESHOOTING GUIDE
POOR COOKING RESULTS
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Are you using
microwave cookware?
Use approved cookware.
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Are you covering the
food?
Use a plastic wrap or lid.
Is the glass turntable
in the oven?
Use dishes that fit completely on the glass tray.
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Did your turn or stir the
food during cooking?
Turn or stir liquids and foods in sauces once or twice while cooking.
Did you set the correct
cook time and power
level?
See the instructions for entering the correct cooking time.
You can download your owner's manual here.
>
Does this solve your problem? Yes! Problem solved. No. I need Service.
Click here to book an appointment
for service.
THE TURNTABLE
DOESN'T ROTATE Is the glass tray
positioned correctly?
Place the top side of the glass tray facing up and seat the tray firmly
on the center hub.
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Does this model have
an option for turning off
the turntable?
If the turntable is off, turn it on.
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Are the tray, roller and
the bottom of the
cooking area clean and
free of debris?
Use a soft cloth to clean the inside of the microwave.
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Is the power supply
cord completely
plugged in?
Unplug the cord and plug it back in.

4
DISPLAY PROBLEM
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NOT WORKING
Does this solve your problem? Yes! Problem solved. No. I need Service.
Click here to book an appointment
for service.
Did you reset the clock? Press the CLOCK button and follow the prompts for setting the
time, and then press the START button to activate the clock.
For more detail, see the instructions in your owner's manual.
You can download your owner's manual here.
Does this solve your problem? Yes! Problem solved. No. I need Service.
Click here to book an appointment
for service.
DISPLAY DIMS Are some segments in
the display dim or
missing?
Unplug the microwave, wait 30 seconds and plug it back in.
Repeat as necessary.
If you have a model on which you can adjust the screen brightness,
see your owner's manual for instructions.
You can download your owner's manual here.

5
FAN PROBLEM
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FAN MAKES NOISE
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for service.
Did you run the
microwave at a high
speed?
At high speed, vent noise is louder than low speed. Either change
the fan speed or turn off the fan.
Is the sound metallic? Call for service.
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Is the fan running when
the door is open?
No action is required. The fan runs to cool the components even
when the door is open.
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Was the microwave
oven on for more than
15 minutes?
No action is required. The fan runs longer after a long cooking time,
to cool the components.
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Does the fan run for
about one minute after
toasting?
No action is required. It's normal for the fan to blow to cool the
toaster heater.
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Does the fan run for
much longer than about
one minute after toasting?
Call for service.
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FAN KEEPS
RUNNING Is the fan running when
you've used the range
below it?
No action is required.

6
NOISE PROBLEM
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ARCING OR POPPING
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Is the microwave oven
empty?
Never operate a microwave that is empty.
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Is popping happening
about every ten
seconds?
No action is required. Food pops as it gets hot.
Did you heat food on a
plate trimmed in gold
or silver?
Don't heat dishes with metal in them. Use approved microwave
cookware.
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Did you use metal
cookware?
Don't heat metal dishes. Use approved microwave cookware.
Is the rack not securely
sitting in the rack holder?
Make sure the rack is in the rack holder. If you are not using the rack,
remove it from the microwave.
Does this solve your problem? Yes! Problem solved. No. I need Service.
Click here to book an appointment
for service.
MAKES NOISE Is the glass tray
positioned correctly?
Place the top side of the glass tray facing up and seat the tray firmly
on the center hub.
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Is the microwave
vented to the exterior?
No action is required. Strong wind can open and close the vent
damper.
Are the tray, roller and
the bottom of the
cooking area clean and
free of debris?
Use a soft cloth to clean the inside of the microwave.
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Are items on top of a
countertop microwave
vibrating?
Secure or remove all items from the top of the microwave.
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Is the microwave on
a metal table?
Put a cushioning material such as wood, plastic or rubber under the
microwave to deaden the sound.