SNOWJOE Martha Stewart MTS-EDG1 User manual

Model MTS-EDG1 Form No. SJ-MTS-EDG1-880E-M
OPERATOR’S MANUAL
ELECTRIC EDGER + TRENCHER
7.3IN | 12 AMP
1
© 2018 by Snow Joe®, LLC
All rights reserved. Original instructions. SAVE THESE INSTRUCTIONS
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety
mWARNING! When using the electric edger + trencher,
basic safety precautions should always be followed to reduce
the risk of re, electric shock, and personal injury. These
include:
Work Area Safety
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
3. Do not operate the electric edger + trencher in
explosive atmospheres – Such as in the presence of
ammable liquids, gases, or dust. Power tools create
sparks which may ignite the dust or fumes.
4. Avoid dangerous environments – Do not use appliances
in damp or wet locations. Do not use in rain.
Personal Safety
1. Stay alert – Watch what you are doing. Use common
sense. Do not operate the edger + trencher when you are
tired, or under the inuence of alcohol or drugs.
2. Dress properly – Do not wear loose clothing or jewelry.
They can be caught in moving parts. Rubber gloves,
long pants and substantial, non-skid footwear are
recommended when working outdoors. Do not go
barefoot or wear sandals. Wear protective hair covering to
contain long hair.
3. Avoid unintentional starting – Do not carry plugged-in
tool with nger on the trigger. Make sure the switch is o
before plugging in the tool.
4. Do not overreach – Keep proper footing and balance at
all times.
5. Use personal protective equipment – Always wear eye
protection. Protective equipment such as dusk mask, non-
skid safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
Tool Use and Care
mWARNING! Don’t grasp the exposed cutting blades or
cutting edges when picking up or holding the appliance.
1. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
2. Keep children and bystanders away – Children and
other spectators, including pets, should be kept at least
50 feet (15 meters) away from the work area.
3. Use safety glasses and other safety equipment –
Use safety goggles or safety glasses with side shields,
complying with applicable safety standards and, when
needed, a face shield. Also use face or dust mask if
operation is dusty. This applies to all persons in the work
area. Also use a hard hat, hearing protection, gloves,
safety shoes and dust collection systems when specied
or required.
4. Use the right tools – Do not use tools for any job except
that for which they are intended.
5. Store idle tools indoors – When not in use, tools should
be stored indoors in a dry and high or locked-up place out
of the reach of children.
6. Do not abuse the cord – Never carry the tool by the cord
or yank the cord to disconnect it from the receptacle.
Keep cord away from heat, oil, and sharp edges.
7. Do not force the tool – It will do the job better and with
less likelihood of injury if it is used at the rate for which it
was designed.
8. Disconnect the tool – Disconnect the appliance from the
power supply when not in use, before servicing, and when
changing accessories such as blades and the like.
9. Maintain tools with care – Keep cutting edge clean for
best performance and to reduce the risk of injury. Follow
instructions for lubricating and changing accessories.
Inspect appliance cord periodically and if damaged, have
it repaired by authorized service facility. Inspect extension
cords periodically and replace if damaged. Keep handles
dry, clean, and free from oil and grease.
10. Check for damaged parts – Before further use of the
appliance, a guard or other part that is damaged should
be carefully checked to determine that it will operate

2
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other conditions
that may aect its operation. A guard or other part that
is damaged should be properly repaired or replaced by
an authorized service center unless otherwise indicated
elsewhere in this manual.
11. Use of accessories and attachments – The use of any
accessory or attachment not recommended for use with
this appliance could be hazardous. Note: Refer to the
accessory section of this manual for further details.
Additional Warnings for Edger + Trencher
1. Keep guard in place.
2. Keep blade area clean.
mDANGER! Risk of injury. Keep hands and feet away
from blade and cutting area.
Important Warning:
When using the edger + trencher, stones, pieces of metal
and other objects can be thrown out at high speed by the
blade. The tool and guard are designed to reduce the danger.
However, the following special precautions should be taken:
1. Wear safety glasses or other eye protection, gloves, long
pants and substantial footwear.
2. Make sure that other persons and pets are at least 100 ft.
(30.5 m) away.
3. Always stand to left side of main handle.
4. Before Landscaping or Trenching, check for buried
electrical cables.
5. To reduce the risk of rebound (ricochet) injury, work going
away from any nearby solid object such as a wall, steps,
large stone, tree, etc. Use great care when working close
to solid objects or into the wind, and, where necessary, do
edging or trimming by hand.
Electrical Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
this electric edger + trencher. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
2. To reduce the risk of electric shock, this appliance has a
polarized plug (i.e. one blade is wider than the other). Use
this appliance only with a polarized UL-, CSA-, or ETL-
listed extension cord recommended for outdoor,
all-weather use, such as the Snow Joe®+ Sun Joe®
SJTW-A 14-gauge 50-foot extension cord with lighted
end (Model PJEXT50-B). Visit snowjoe.com to purchase
this extension cord online or, to order by phone, call
1-866-SNOWJOE (1-866-766-9563).
The appliance plug will t into a polarized extension
cord only one way. If the appliance plug does not t fully
into the extension cord, reverse the plug. If the plug still
does not t, obtain a correct polarized extension cord. A
polarized extension cord will require the use of a polarized
wall outlet. The extension cord plug will t into the polarized
wall outlet only one way. If the plug does not t fully into
the wall outlet, reverse the plug. If the plug still does not
t, contact a qualied electrician to install the proper wall
outlet. Do not modify the appliance plug, extension cord
receptacle, or extension cord plug in any way.
3. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current your product
will draw. An undersized cord will cause a drop in line
voltage resulting in loss of power and overheating.
Extension Cord
Length
Wire Gauge (A.W.G.):
Up to 50 ft
(15 m)
+50 ft - 100 ft
(+15 m - 30 m)
14 12
mWARNING m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the electric edger + trencher
to make contact with water while it is in operation. If
the appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-, CSA-, or ETL-rated extension cord for
outdoor, all-weather use, such as the Snow Joe®+ Sun Joe®
SJTW-A 14-gauge 50-foot extension cord with
lighted end (Model PJEXT50-B). Visit snowjoe.com
to purchase this extension cord online or, to order by
phone, call 1-866-SNOWJOE (1-866-766-9563).
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART

3
4. To prevent the appliance cord from disconnecting from
the extension cord during operation, use the onboard
extension cord restraint hook and/or make a knot with the
two cords as shown in Table 1.
5. Do not abuse the cord. Never pull the edger + trencher by the
cord or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil, and sharp edges.
Double-Insulated Appliances
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a double-
insulated appliance requires extreme care and knowledge
of the system, and should be performed only by qualied
service personnel at an authorized Snow Joe®+ Sun Joe®
dealer. Replacement parts for a double-insulated appliance
must be identical to the parts they replace. A double-insulated
appliance is marked with the words “Double Insulation” or
“Double Insulated.” The symbol (square within a square)
may also be marked on the appliance.
DOUBLE-INSULATED: GROUNDING NOT
REQUIRED. WHEN SERVICING, USE ONLY
IDENTICAL REPLACEMENT PARTS.
This electric edger + trencher is double-insulated, eliminating
the need for a separate grounding system. Use only identical
replacement parts. Read the instructions before servicing
double-insulated appliances. Use this electric edger + trencher
only as described in this manual.
Service
1. If your electric edger + trencher requires service,
contact an authorized Snow Joe®+ Sun Joe®dealer or
call the Snow Joe®+ Sun Joe®customer service center
at 1-866-SNOWJOE (1-866-766-9563). Only identical
replacement parts should be utilized for repairs. This will
ensure that the safety of the power tool is maintained.
(B) Connect plug and receptacle
Cord set Appliance cord
(A) Tie cord as shown
Table 1. Method of Securing Extension Cord

4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read,
understand, and follow
all instructions in the user
manual(s) before attempting to
assemble and operate.
SAFETY ALERT – Indicates
a precaution, a warning, or
a danger.
Immediately remove the plug
from the mains if the power
cable is damaged, frayed, or
entangled. Always keep the
power cable away from heat,
oil and sharp edges.
DANGER! Beware of thrown
objects to bystanders. Keep
bystanders at least 100 ft (30.5 m)
away from the machine.
DOUBLE INSULATION –
When servicing, use only
identical replacement parts.
WARNING! Do not expose the
unit to rain or wet conditions.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear
defenders and safety goggles.
Keep bystanders and children
a safe distance away.
Symbols SymbolsDescriptions Descriptions
Wear safety gloves during
use to protect hands.
Wear non-slip footwear that will
protect your feet and improve
your footing on slippery surfaces.
Beware of ying objects
and debris.
WARNING! Turn the machine
OFF and disconnect it from the
power supply before inspecting,
cleaning, changing accessories,
or conducting any other
maintenance task.

5
1. Handle
2. Trigger switch
3. Extension cord restraint hook
4. Auxiliary handle knob
5. Auxiliary handle
6. Telescopic shaft
7. Appliance cord
8. Telescopic shaft adjustment knob
9. Back wheel (2)
10. Blade cut cover
11. Steel blade
12. Motor housing
13. Height adjustment knob
14. Front guide wheel
Know Your Electric Edger + Trencher
Read the owner’s manual and safety instructions carefully before operating the electric edger + trencher. Compare the illustration
below to the electric edger + trencher in order to familiarize yourself with the location of the various controls and adjustments.
Save this manual for future reference.
Technical Data
Rated Voltage..................................... 120 V ~ 60 Hz
Motor.................................................. 12 A
No Load Speed ..................................4500 rpm
Blade Diameter...................................7.3 in. (185 mm)
Adjustable Cutting Depth ...................0.43 in. | 0.75 in. | 1.2 in.
(11 mm | 19 mm | 30 mm)
Cutting Diameter ................................0.1 in. (2.5 mm)
Telescopic Shaft .................. 2.5 ft to 2.9 ft
(76.5 cm to 88.5 cm)
Wheel Size ...........................Back wheel: 6.3 in. (16 cm)
Front guide wheel: 2.9 in. (7.4 cm)
Weight ................................. 14.8 lbs (6.7 kg)
1
2
3
4
8
9
12
13
14
10
11
5
6
7

6
Unpacking
Carton Contents
• Edger + trencher motor housing
with lower shaft bolt and nut
• Telescopic shaft adjustment knob and bolt
• Auxiliary handle
• Auxiliary handle knob + bolt
• Wrench
• Spanner
• Manual with registration card
1. Carefully remove the electric edger + trencher and check
to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric edger +
trencher. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are not
toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suocation
risk!
Assembly
Assembling the Handle
1. Slide the lower shaft down into the motor housing and
align the screw holes (Fig.1).
2. Secure the telescoping shaft with the bolt and nut (Fig. 2).
NOTE: When you rst insert the bolt it may be necessary
to wiggle it carefully to get it past the jacketed wire inside
the tube.
mCAUTION! NEVER use a sharp object to move jacketed
wires out of the way.
Adjusting the Telescopic Shaft
The telescopic shaft can be set at three dierent heights.
1. To set the height for your comfort, slide the telescopic
shaft up to the level required using one of the three holes
provided.
2. Insert the bolt through the hole and tighten the knob fully
locking the two shafts in place (Fig. 3).
NOTE: When rst assembling the shaft to the trencher
+ edger, the shafts should be pulled fully up to allow the
cord to sit correctly in the tubes and motor housing.
Assembling Auxiliary Handle
1. Assemble the auxiliary handle onto the main handle by
inserting the bolt into the auxiliary handle and tightening
the handle with the auxiliary handle knob provided (Fig. 4).
Fig. 1 Lower shaft
Motor housing
Fig. 2
Bolt Nut
Telescoping shaft
Fig. 3
Telescopic shaft
adjustment knob
Bolt
Upper
shaft
Lower
shaft
Fig. 4
Auxiliary handle knob
Handle
Bolt
Auxiliary
handle

7
Operation
Cutting Depth Adjustment
The front guide wheel can be adjusted to allow a deeper or
shallower cut, and to increase the life of the blade. The edger
can be adjusted to edge at three dierent depths.
mDANGER! Risk of personal injury. Never attempt to
adjust the depth while the edger is running. Always unplug
edger before making any adjustments.
1. To adjust the depth of the cut, loosen the height
adjustment knob on the front of the edger + trencher
(Fig. 5).
2. Push front guide wheel to the left, then raise or lower the
arm to the desired depth setting (Fig.6).
3. Push in the front guide wheel arm, check to ensure the front
guide wheel arm has located into any of the pre-allocated
positions. Ensure the head of the bolt securing the front
guide wheel arm is resting at on the surface of the wheel
arm (Fig. 7).
4. Retighten the height adjustment knob securely (Fig. 7).
Operation
Securing the Extension Cord
1. Make a loop with the extension cord (Fig. 8).
2. Insert the loop through the opening in the back of the
handle (Fig. 8).
Fig. 5
Height
adjustment
knob
Fig. 6
Push to the left
then adjust up
or down
Front guide
wheel arm
Fig. 7
Height
adjustment
knob
Fig. 8
Extension cord
Handle

8
3. Secure the loop onto the extension cord restraint hook
then connect the extension cord to the appliance cord
(Fig. 9).
mCAUTION! Always wear eye protection.
Cord Routing
• Always keep the extension cord away from the area being
edged. Make sure the extension cord is behind the edger.
• If you cut or damage the cord, unplug it immediately. After
cord is unplugged, inspect it for damage and replace cord if
necessary.
Starting + Stopping
The electric edger + trencher is tted with a safety lock button
and a trigger switch to prevent accidental operation of the tool.
mCAUTION! The edger + trencher blade coasts after the
unit is turned o. Keep hands away from blade.
1. Before you start the unit, tilt the edger + trencher on back
wheel to ensure blade is not in contact with the work
surface.
2. Hold the edger + trencher rmly with both hands before
turning on.
3. To turn the edger + trencher ON, press and hold the safety
lock button with your thumb, then squeeze the ON/OFF
trigger switch with your ngers. Once the machine powers
on, you can release the safety button and proceed with
operation (Fig. 10).
4. To switch OFF, release the ON/OFF trigger switch (Fig. 10).
mCAUTION! Do not force the trigger switch without rst
pressing the safety lock button.
mCAUTION! Do not tie or jam the trigger switch in the ON
position. The trigger switch is designed to be held in the ON
position by your hand only.
mWARNING! Take care when you turn the edger +
trencher ON that the cutter is in a safe position to operate.
NOTE: When a switch is released, a short spark may appear
from the engine. This is normal, and not a cause for concern.
The spark is caused by the braking system that is built into the
product.
mCAUTION! If the edger + trencher becomes jammed or
stalled on a branch, sticks, or other foreign object, release the
trigger immediately. Failure to stop the unit when the unit jams
may cause excessive damage to the unit’s motor. Always wear
eye protection when using the unit.
Edging Techniques
NOTE: The edger + trencher is a major appliance and should
not be operated simultaneously with other major appliances on
the same household circuit.
mCAUTION! Make sure that other persons and pets are
at least 100 ft (30.5 m) away.
mWARNING! Do not use the edger + trencher on wet
growth or in the rain.
mCAUTION! To prevent injury, keep hands away from
trigger when clearing jams. To prevent injury, do not use the
edger + trencher with any damaged parts.
1. Set cutting depth. Refer to Cut Depth Adjustment
instructions on page 7.
2. To avoid kickback of the edger, tilt the handle down so the
blade is above the ground.
3. Turn switch on and allow blade to spin without moving the
tool.
4. Slowly lift the handle to lower the blade. Then, begin to
move tool forward slowly, being careful not to strike the
edge of the paved surface.
For the rst edging each season, it is best to move forward
slowly because grass is thickest then. Subsequent edging will
be completed more rapidly.
If the tool slows down, back it up slightly until the blade
returns to normal speed. During edging some sparks may be
generated from hitting stones, this is normal. Do not attempt
to edge when the grass or soil is wet or moist - for electrical
safety and to prevent clogging of the blade chamber.
Fig. 9
Extension cord
restraint hook
Extension
cord
Appliance
cord
Fig. 10
Trigger switch
Safety lock button

9
mWARNING! If you must edge under conditions that
cause the blade chamber to become clogged, release trigger,
and wait for blade to come to complete stop! Unplug the
tool and remove clogged material with a stick. To continue to
operate the tool in a clogged condition will seriously overload
the motor.
mCAUTION! Do not attempt to unclog the blade chamber
by dropping or tapping the tool on the ground. This can
damage the unit. Keep hands clear of
and blade when cleaning as these wear to a very sharp point
during edging.
Landscaping + Trenching
Before landscaping or trenching, inspect and ensure there are
no exposed or buried cables or pipes or other objects that may
create a hazard or interfere with operating the edger.
Set depth to only that required for the job, do not overload, if
tool slows, pull back slightly and wait until the blade returns to
normal speed.
Application
Changing the Blade
mWARNING! Prior to attempting to perform any
maintenance which includes the changing of the blade, ensure
the power supply cord has been totally disconnected from the
main supply.
mWARNING! Wait for blade to come to complete stop!
Position the edger + trencher on its side with the blade
upwards. Ensure the surface you are working on is clean and
foreign particles (stones, etc.) cannot enter the air intake slots
of the motor housing.
1. Place the large ange spanner over the outer blade ange
(Fig. 11).
2. Fit the blade spanner over the blade lock nut and while
holding rmly the spanner on the blade ange, rotate the
locking nut in counterclockwise direction (Fig. 11).
3. Remove the lock nut counterclockwise along with the
outer ange and blade (Fig. 11).
4. There is no need to remove the inner ange, although on
reassembly the area of the inner ange must be free of
foreign particles (dirt, etc.).
5. To reassemble with a new blade t the inner ange on to
the spindle, t the replacement blade and secure the outer
ange on to the spindle and blade (Fig. 12).
6. Ensure the assembly is correct and the blade is correctly
orientated (Fig. 12).
7. With the spanner tted to the outer ange, t the locking
nut and tighten with the blade spanner in a clockwise
direction (Fig. 13).
8. After the blade is secure, rotate the blade by hand
to ensure the blade is not making contact with any
components of the edger.
9. Blade wear is expected whenever you use your edger.
10. The blade wears quite quickly when edging along concrete
paths. This does not aect the eciency of the edger and
is expected due to the aggressive abrasion of concrete on
steel.
NOTE: To increase blade life, keep initial cutting depth at
minimum and increase depth setting as blade wears.
Fig. 11
Outer blade
ange
Blade
Large
ange
spanner
Blade spanner
Lock nut
Fig. 12
Outer blade ange
Lock
nut
Inner blade ange
Blade
Fig. 13
Outer blade
ange
Blade
Large
ange
spanner
Blade spanner
Lock nut

10
Maintenance
IMPORTANT: To assure product safety and reliability,
repairs, maintenance and adjustment should be performed
by authorized service centers or other qualied service
organizations. Use only identical replacement parts.
Inspect and thoroughly clean your edger + trencher at the
beginning of each edging season for longer life and better
performance.
mWARNING! Before performing any maintenance task,
cut o the electric power supply by disconnecting the plug
from the extension cord.
mWARNING! Always wear protective gloves during
maintenance tasks. Do not carry out maintenance when the
engine is running or hot.
mWARNING! The use of any accessory not
recommended for use with this tool could be hazardous.
• Regular cleaning and maintenance of you edger + trencher
will ensure eciency and prolong the life of your machine.
• To obtain the best cutting results, the blades must be
cleaned and oiled regularly. Remove dirt with a brush and
oil lightly.
• Use biodegradable oil.
• Clean the housing and other parts with a mild cleanser and
a moist cloth. Never use aggressive cleansers or solvents.
• Use only mild soap and damp cloth to clean the tool. Never
let any liquid get inside the tool; never immerse any part of
the tool into a liquid.
• For repairs which have not been explained in these
instructions, contact an authorized service center at
1-866-SNOWJOE (1-866-766-9563).
Disposal
Should your appliance need replacement after extended
use, do not dispose of it with the household refuse, but in an
environmentally safe way.
Waste produced by electrical machine items should
not be handled like normal household rubbish. Please
recycle where recycle facilities exist. Check with your
local authority or retailer for recycling advice.
Storage
mWARNING! Be sure the tool is unplugged.
Remove and clean any debris from the outside of the edger +
trencher and inside of guard before storage. See maintenance
section. If necessary, the edger + trencher may be stored by
hanging on a hook by its handle.
mCAUTION! Do not hang edger + trencher on the switch
trigger or power cord!
NOTE: Do not store the tool on or adjacent to fertilizers or
chemicals. Such storage can cause rapid corrosion.
Preventing Corrosion
• Fertilizers and other garden chemicals contain agents that
greatly accelerate the corrosion of metals. If you use the
tool in areas where fertilizers or chemicals have been used,
the tool should be cleaned immediately afterwards.
• Wipe all exposed parts with a damp cloth. You may
lubricate only metal parts with a light petroleum based oil.
• When cleaning, DO NOT immerse tool in water or squirt it
with a hose.
Service + Support
If your Martha Stewart MTS-EDG1 Electric Edger + Trencher requires
service or maintenance, please call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
M T S - E D G 1
Model #:
Serial #:

11
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe®+ Sun Joe® replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe®+ Sun Joe®if you are unsure
whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe®+ Sun Joe®to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563).
ModelAccessories Item
PJEXT50-B
Snow Joe®+ Sun Joe® SJTW-A 14-gauge
50-foot extension cord with lighted end
1

12
NOTES

13
NOTES

14
NOTES

15
SNOW JOE®+ SUN JOE®CUSTOMER PROMISE
PRODUCT REGISTRATION:
Snow Joe®, LLC (“Snow Joe®+ Sun Joe®”) strongly encourages
you to register your purchase. You can register online at
snowjoe.com/ProductRegistration. Failure to register your
product purchase will not diminish your warranty rights. However,
registering your purchase will allow Snow Joe®+ Sun Joe®to
better serve you with any of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe®+ Sun Joe®to the owner
of this Machine (a “Machine” consists of a product powered by
a motor) for residential and personal household use only. This
Warranty does not apply to products used for commercial, rental
or re-sale purposes. Should ownership of this machine change
during the 2-year period, please update the Machine’s owner
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe®+ Sun Joe® warrants to the owner that if this Machine
fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear
from ordinary household use, Snow Joe®+ Sun Joe®will send a
replacement part or product, as needed, free of charge and with
free shipping to the original purchaser.
If, in Snow Joe®+ Sun Joe®’s sole discretion, the failed Machine
cannot be repaired with a part, Snow Joe®+ Sun Joe®will elect to
either (A) send a new Machine at no charge and with free shipping
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used
commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained
in accordance with the instructions, warnings and safeguards
contained in the owner’s manual. Snow Joe®+ Sun Joe®will not
be responsible for the cost of any unauthorized warranty repairs.
This warranty does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or service during
reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered
under this warranty, and can be purchased at snowjoe.com or
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the
exclusive remedies of purchaser and the sole liability of Snow Joe®
+ Sun Joe®under this warranty. No employee or representative
of Snow Joe®+ Sun Joe®is authorized to make any additional
warranty or any modication to this warranty which may be
binding upon Snow Joe®+ Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
employee or representative of Snow Joe®+ Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
negligence), strict liability or otherwise, shall Snow Joe®+
Sun Joe®be liable for any special, indirect, incidental, or
consequential damages, including, without limitation, loss of prot
or revenue.
Some states do not allow limits on warranties. In such states, the
above limitations may not apply to you.
Outside the USA, other warranties may apply.
ABOVE ALL ELSE, Snow Joe®+ Sun Joe®are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe®+ Sun Joe®promise.
OUR PROMISE: Snow Joe®+ Sun Joe®warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?

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