SNOWJOE SUNJOE 24V-X2-OGV-CT-RM User manual
© 2022 by Snow Joe®, LLC
All rights reserved. Original instructions. SAVE THESE INSTRUCTIONS
A Division of Snow Joe®, LLC Model 24V-X2-OGV-CT-RM Form No. SJ-24V-X2-OGV-CT-RM-880E-M-V1
OPERATOR’S MANUAL
R
2-IN-1 CORDLESS VACUUM +
MULCHER – TOOL ONLY
48V MAX* | 38 MPH MAX | 850 CFM MAX
© 2022 by Snow Joe®, LLC
All rights reserved. Original instructions. SAVE THESE INSTRUCTIONS
1
A Division of Snow Joe®, LLC Model 24V-X2-OGV-CT-RM Form No. SJ-24V-X2-OGV-CT-RM-880E-M-V1
OPERATOR’S MANUAL
R
2-IN-1 CORDLESS VACUUM +
MULCHER – TOOL ONLY
48V MAX* | 38 MPH MAX | 850 CFM MAX
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
When using this cordless vacuum + mulcher, basic safety
precautions should always be followed to reduce the risk of
re, electric shock and personal injury.
Before using the vacuum + mulcher, take the time to familiarize
yourself with the controls, especially how to stop the
machine in an emergency. The only individuals who should
use the vacuum + mulcher are those who have a thorough
understanding of the instructions and who know how to
operate the machine. Children should never be allowed access
to the vacuum + mulcher.
Retain this manual for future reference and reread it at the start
of each vacuuming/mulching session.
General Safety
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Replacement parts – When servicing this unit, use only
identical replacement parts.
3. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
4. Dress properly – Do not wear loose clothing or jewelry
as such articles can get caught in moving parts. Wear a
protective covering to contain long hair. Wearing rubber
gloves and substantial non-slip footwear is recommended
when working outdoors.
5. Prevent unintentional starting – Ensure the switch is o
before inserting battery packs, picking up or carrying the
appliance. Carrying the appliance with your nger on the
switch or energizing appliance that have the switch on
invites accidents.
6. Remove the battery packs from the appliance before
making any adjustments, changing accessories, or
storing appliance – Such preventive safety measures
reduce the risk of starting the appliance accidentally.
7. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it is designed.
8. Wear personal protective equipment – When using this
tool, wear safety glasses with side shields or goggles to
provide necessary eye protection. Wear ear defenders to
prevent hearing damage. Use a face or dust mask if the
work environment is dusty.
9.
Remove the batteries – Disconnect the vacuum + mulcher
from the power supply by removing the batteries when it is
not in use, before servicing it, when changing accessories,
and when performing any other maintenance task.
10. Store idle tool indoors – When not in use, the vacuum
+ mulcher should be stored indoors in a dry and high or
locked-up place out of the reach of children.
11. Maintain the vacuum + mulcher with care – Keep
cutting edges sharp and clean for optimal and safest
performance. Keep handles dry, clean and free from oil
and grease.
12. Use the right tool – Do not use the tool for any job except
that for which it is intended.
13. Avoid dangerous environments – Do not use the
vacuum + mulcher in rain, damp, or wet locations.
14. Stay alert – Watch what you are doing. Use common
sense. Do not operate the vacuum + mulcher when you
are tired or under the inuence of drugs, alcohol, or other
medication.
15. Do not overreach – Keep proper footing and balance at
all times.
16. Check Damaged Parts – Before further use of the
appliance, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition
that may aect its operation. A guard or other part that
is damaged should be properly repaired or replaced.
Contact the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
2
Cordless Safety
mWARNING! Read all safety warnings and instructions.
Failure to follow the warnings and instructions may result in
electric shock, re and/or serious injury.
1. Recharge only with the charger specied by the
manufacturer. A charger that is suitable for one type of
battery pack may create a risk of re when used with
another battery pack.
2. Use appliances only with specically designated battery
packs. Use of any other battery packs may create a risk of
injury and re.
3. When the battery packs are not in use, keep them away
from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can make
a connection from one terminal to another. Shorting the
battery terminals together may cause burns or a re.
4. Under abusive conditions, liquid may be ejected from the
batteries; avoid contact. If contact accidentally occurs,
ush with water. If liquid contacts eyes, additionally seek
medical help. Liquid ejected from the battery may cause
irritation or burns.
5. Do not use a battery pack or appliance that is damaged
or modied. Damaged or modied batteries may exhibit
unpredictable behavior resulting in re, explosion or risk of
injury.
6. Do not expose battery packs to re or excessive
temperature. Exposure to re or temperature above 265°F
(130°C) may cause explosion.
7. Follow all charging instructions and do not charge the
battery packs outside of the temperature range specied
in the instructions. Charging improperly or at temperatures
outside of the specied range may damage the battery
and increase the risk of re.
8. Do not modify or attempt to repair the appliance or the
battery packs except as indicated in the instructions for
use and care.
Service
1. Have servicing performed by a qualied repair person
using only identical replacement parts. This will ensure
that the safety of the product is maintained.
2. Do not modify or attempt to repair the appliance or the
battery packs except as indicated in the instructions for
use and care.
Battery + Charger
Safety Instructions
NOTE: This unit is the tool only. The battery and the charger
are not included. They must be purchased separately.
Model 24V-X2-OGV-CT-RM is compatible with the iON+
24V System batteries and chargers. See page 16 for more
information.
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery packs can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the vacuum + mulcher and cause
it to malfunction, which can lead to serious personal injury.
mCAUTION! To reduce the risk of injury, charge the
iON+ 24V lithium-ion battery packs only in the designated
iON+ 24V lithium-ion charger. Other types of chargers present
risk of re, personal injury and damage. Do not wire the battery
packs to a power supply plug or car cigarette lighter. Such
misuse will permanently disable or damage the battery packs.
• Avoid dangerous environments – Do not charge the
battery packs in rain, snow or in damp or wet locations.
Do not use the battery packs or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery packs, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery packs. Vented gases may explode.
NOTE: The safe temperature range for the batteries are
41°F (5°C) to 104°F (40.5°C). Do not charge the batteries
outside in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
3
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 18 AWG or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Check the rated input for the charger before using –
The charger must be plugged into an appropriate
receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning or
maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce
shock hazards.
•
Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic fumes
and materials are created when battery packs are burned.
• Do not crush, drop or damage battery packs – Do not
use the battery packs or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the batteries or charger are damaged,
please contact an authorized Snow Joe®+ Sun Joe®dealer
or call the Snow Joe®+ Sun Joe®customer service center
at 1-866-SNOWJOE (1-866-766-9563).
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth.
If a damaged battery pack leaks battery chemicals,
use rubber or neoprene gloves to safely dispose of it. If skin
is exposed to battery uids, wash the aected area with
soap and water and rinse with vinegar. If eyes are exposed
to battery chemicals, immediately ush with water for
20 minutes and seek medical attention. Remove and
dispose of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
• Store your battery packs and charger in a cool,
dry place – Do not store the battery packs or charger
where temperatures may exceed 105ºF (40.5ºC), such as in
direct sunlight or inside a vehicle or metal building during
the summer.
Protection from environmental inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41°F – 105ºF
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery packs in a
cool, dry place at a temperature of 77°F (25°C).
Protect the battery packs, charger and cordless tool from
humidity and direct sunlight. Only place fully charged
batteries in storage (charged to at least 40%).
8. Prevent the lithium-ion battery packs from freezing.
Battery packs that were stored below 32°F (0°C) for more
than 60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
Information about the batteries
1. For optimum battery performance, avoid low discharge
cycles by charging the battery packs frequently.
2. Store the battery packs in a cool place, ideally at
77°F (25°C) and charged to at least 40%.
3. Lithium-ion batteries are subject to a natural aging
process. The battery packs must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in aged battery packs are no longer
capable of meeting the high power requirements needed
for the proper operation of your cordless vacuum +
mulcher, and therefore pose a safety risk.
4. Do not throw battery packs into an open re as this poses
a risk of explosion.
5. Do not ignite the battery packs or expose them to re.
4
6. Do not exhaustively discharge batteries.
Exhaustive discharge will damage the battery cells.
The most common cause of exhaustive discharge
is lengthy storage or non-use of partially discharged
batteries. Stop working as soon as the performance of
the batteries falls noticeably or the electronic protection
system triggers. Place the battery packs in long-term
storage only after they have been fully charged.
7. Protect batteries and the tool from overloads.
Overloads will quickly result in overheating and cell
damage inside the battery housing even if this overheating
is not apparent externally.
8. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery packs appear to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
9. If the battery packs suer overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons. If this situation happens,
stop the tool and let the batteries cool down for a few
minutes before restarting.
10. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe®+
Sun Joe®dealer or call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery packs and the cordless
tool out of the reach of children.
5. Do not use the battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery packs will
become warm. Allow the battery packs to cool to room
temperature before inserting them into the charger to
recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of charged or
partially charged battery packs will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery packs
have already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.)
12. Never fully discharge the battery packs (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery packs will lead to premature aging
of the battery cells.
Additional Safety Instructions
Personal Safety
•
Keep rm footing and maintain good balance at all times. Do
not overreach. Overreaching can result in loss of balance.
• Turn o all controls before unplugging the tool.
• Do not use the tool if the power switch does not turn it ON
or OFF. Any tool that cannot be controlled with the switch is
dangerous and must be repaired.
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches or hot ashes.
• Do not use without the collection bag in place.
• Carefully inspect your appliance prior to use and follow all
label and marking instructions.
• Always disconnect batteries before connecting or
disconnecting the collection bag.
• Do not use for wet material.
• During operation, make sure that the vacuum inlet is
properly grounded.
• Never let children operate the unit.
• Keep all parts of your body away from any moving parts
and all hot surfaces of the unit.
• Do not put any object into the tool's openings. Do not use
the tool with any opening blocked; keep openings free of
dust, lint, hair or any other object that may reduce air ow.
5
• Check the work area before each use. Remove all objects
such as rocks, broken glass, nails, wire or string which can
be thrown or become entangled in the machine.
• Service on the product must be performed by qualied
repair personnel only. Service or maintenance performed
by unqualied personnel could result in injury to the user or
damage to the product.
• This vacuum is intended for residential use only.
Commercial use of this product is prohibited and will void
the manufacturer's warranty.
• Never douse or squirt the unit with water or any other liquid.
Clean the unit after each use as described in the cleaning
and storage section.
• Prevent cords, plastic bags, or similar items from getting
sucked in, as these might wrap around the impeller fan,
which may cause an overload or blocking of the motor.
In such a case, switch the vacuum o. Do not leave the
vacuum switched on with the motor overloaded or stalled.
• Always operate the machine in an upright position. Do not
operate it tilted to one side or even upside-down.
Children
Tragic accidents can occur if the operator is not alert to the
presence of children. Children are often attracted to the
machine and the vacuum + mulching activity. Never assume
that children will remain where you last saw them.
• Keep children out of the vacuum + mulching area and
under the watchful care of a responsible adult other than
the operator.
• Stay alert and turn the vacuum + mulcher o if a child
enters the area.
• Never let children operate the machine.
• Use extra care when approaching blind corners, shrubs,
trees or other objects that may block your view of a child.
Service
• Stop the machine and remove the batteries before
servicing, cleaning, or removing grass from the
vacuum + mulcher.
• Keep all nuts and bolts tight.
• Never tamper with safety devices. Regularly check to
ensure these devices are in place and in proper
working order.
• If you strike a foreign object, stop and inspect the
machine. Repair, if necessary, before restarting.
• Never make any adjustments or repairs with the engine
(motor) running. Always remove the batteries before
adjusting, cleaning or repairing.
• Check the collector bag components and the discharge
guard frequently and replace with manufacturer’s
recommended parts when necessary.
• Maintain or replace safety and instruction labels,
as necessary.
• If your power tool requires service, contact an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+
Sun Joe®customer service center at 1-866-SNOWJOE
(1-866-766-9563). Only identical replacement parts should
be utilized for repairs. This will ensure that the safety of
the power tool is maintained.
• If the battery charger cable is damaged, it must be
immediately replaced to avoid a hazard. Contact the
Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
6
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
Symbols Descriptions Symbols Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
Keep bystanders and children
a safe distance away.
SAFETY ALERT – Indicates
a precaution, a warning or
a danger.
WARNING! Do not expose the unit
to rain or wet conditions.
Beware of ying objects and
debris.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
The rotating part will continuously
run for several seconds after you
turn o the machine.
DANGER! Rotating blades pose a
serious risk of injury. Keep hands
and feet away from openings while
the machine is running.
7
Know Your Cordless Vacuum + Mulcher
Read the owner’s manual and safety instructions carefully before operating the vacuum + mulcher. Compare the illustration below
to the vacuum + mulcher in order to become familiar with the location of the various controls and adjustments. Save this manual
for future reference.
1. Handle grip
2. Turbo button
3. Pivoting handle
4. Handle pivoting button
5. Battery compartment cover
6. Collection bag handle
7. Collection bag
8. Dust pouch zipper
9. Leaf pouch zipper
10. Vacuum chute/air inlet
11. Front wheels (2)
12. Anti-static chain
13. Rear wheels (2)
14. Ventilation slots
15. Safety lock button
16. On/O switch
1
2
3
6
7
8
9
5
10
11
13
16
4
14
15
12
SOLD
SEPARATELY
Battery + Charger
options available at
snowjoe.com
24VBAT 24VBAT-XR
24VCHRG-QC
24VCHRG-DPC
8
Technical Data
Motor..............................................................................1100 W
Battery Voltage Max*.....................................48V D.C. (2 x 24V)
Vacuum Air Flow Max .............................. 850 CFM (24 m³/min)
Air Speed Max ........................................... 38 MPH (61.2 km/h)
Debris Intake .......................... 7.5 in. x 5.5 in. (19 cm x 14 cm)
Adjustable Handle Length ................................ 17.7 in. (45 cm)
Collection Bag Capacity ...................................... 10.6 gal (40 l)
Mulching Reduction Ratio .................................................. 15:1
Air Inlet Height .......................................... Low: 1.4 in. (3.6 cm)
High: 2.2 in. (5.6 cm)
Front Wheel Size ................................................... 4 in. (10 cm)
Rear Wheel Size .................................................... 7 in. (18 cm)
Net Weight ..............................................................13.2 lbs (6 kg)
*Generates 48V max with two 24V lithium-ion batteries. Initial no-load voltage, per
fully charged battery, peaks at 24V. Nominal voltage under typical load is 21.6V.
Unpacking
Carton Contents
• Cordless vacuum + mulcher
• Front wheels (2)
• Front wheel hubs (2)
• Collection bag with supporting frame
• Manual with registration card
NOTE: In order to operate this cordless hedge trimmer you will
need iON+ 24V System batteries and chargers. See page 16 for
battery options and specications, or visit sunjoe.com.
1. Carefully remove the vacuum + mulcher and check to see
that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping.
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless
vacuum + mulcher. The packaging is made of recyclable
materials. Properly dispose of these materials in
accordance with local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
Battery Pack Operation
The equipment is powered by two lithium-ion batteries. The
battery packs are completely sealed and maintenance free.
mWARNING! The cordless vacuum + mulcher can only
be powered by both of the batteries together. One battery
cannot provide sucient power to the tool. Make sure to use
two batteries of the same voltage and the same capacity.
Using the tool with batteries of dierent capacity will cause
damage to the batteries.
mWARNING! Before rst use, the batteries require
1 hr 50 min charge time to be fully charged. When the batteries
are at low capacity, recharge for 1 hr 50 min again before
resuming operation.
Battery Charge Level Indicator
The battery packs are equipped with a push button for
checking the charge level. Simply press the push button to
read o the battery charge level from the LEDs of the battery
indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
NOTE: If the charge level button does not appear to be
working, insert the batteries into the charger and charge
as needed.
In order to operate this cordless vacuum + mulcher you will
need iON+ 24V System batteries and charger. See page 16
for battery and charger options and specications, or for
more information visit sunjoe.com.
TOOL ONLY
BATTERIES + CHARGER SOLD SEPARATELY
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
Light IndicatorsLights
9
NOTE: Immediately after using the battery pack, the charge
level button may display a lower charge than it will if checked
a few minutes later. The battery cells “recover” some of their
charge after resting.
Charger Operation
m
WARNING! Charge only iON+ 24V lithium-ion battery
packs with their compatible iON+ 24V lithium-ion charger. Other
types of batteries may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
When to Charge the iON+ 24VBAT
Lithium-Ion Batteries
NOTE: The iON+ 24VBAT lithium-ion battery packs do
not develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the
battery packs before placing them into the charger.
• Use the battery charge indicator lights to determine when to
charge your iON+ 24VBAT lithium-ion battery packs.
• You can "top-o" your battery packs' charge before starting
a big job or after a long day of use.
Charging the Batteries
1.
Open the battery compartment cover to expose the battery
packs inside. Press the push lock buttons on the batteries
to pull the battery packs out of the equipment (Fig. 1).
2. Depending on your Snow Joe®+ Sun Joe®charger
model, how to recharge your lithium-ion battery will vary.
You may either insert your 24-volt battery into the
24VCHRG-QC Quick Charger (sold separately) or the
24VCHRG-DPC Dual Port Charger (sold separately)
(Figs. 2 – 3).
3. The battery indicator LEDs will illuminate one by one
during the charging process. Unplug the charger
immediately when the 3 LEDs are all illuminated.
4. The 24VCHRG-QC Quick Charger (sold separately) and
the 24VCHRG-DPC Dual Port Charger (sold separately)
are also equipped with additional charging indicating
lights which will indicate the charging status (Figs. 2 – 3).
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from
the outlet rst, then disconnect the charger from the battery.
In order to operate this cordless vacuum + mulcher you will
need iON+ 24V System batteries and charger. See page 16
for battery and charger options and specications, or for
more information visit sunjoe.com.
TOOL ONLY
BATTERIES + CHARGER SOLD SEPARATELY
Fig. 1
Battery
Push lock button
Battery
compartment
cover
Battery
compartment
Fig. 2 Battery pack
24VCHRG-QC
quick charger
(Sold separately)
red
Charging
green
Fully
Charged
Fig. 3 Battery pack
24VCHRG-DPC
dual port charger
(Sold separately)
red
Charging
green
Fully
Charged
10
mWARNING! The chargers do not automatically turn
o when the battery is fully charged. Please take care not
to leave the battery plugged into the charger. Switch o or
unplug the charger at the mains when charging is complete.
5. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the
battery.
6. When charging is complete, remove the battery from the
charger by pulling the push lock button and sliding the
battery backward to unlock it from the charger.
Assembly
mWARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Do not insert the batteries until assembly is
complete. Failure to comply could result in accidental starting
and possible serious personal injury.
mWARNING! Before performing any maintenance, make
sure the tool is o and batteries are removed. Failure to heed
this warning could result in serious personal injury.
mWARNING! To prevent serious personal injury, make
sure the switch is not squeezed, the batteries are removed and
the impeller has come to a complete stop before attaching or
removing the collection bag.
1. Assemble the front wheel with the wheel hub as shown
below. Insert the shaft of the wheel hub into one of the
holes located on the side of the vacuum chute, and
rotate the wheel hub clockwise until it cannot be rotated
anymore (Fig. 4).
NOTE: Adjust the vacuum to obtain the optimal air inlet
height by aligning the wheel shaft to the hole at the
corresponding height.
2. Repeat the above assembly step for the other wheel,
make sure both wheels are set to the same height.
2-Position Height Adjustment:
1) Low: 1.4 in. (3.6 cm)
2) High: 2.2 in. (5.6 cm)
NOTE: Choose the air inlet height according to the
terrain that the vacuum will be working on. To work on
at surface, lower the air inlet height. To work on lawn or
uneven surface, increase the air inlet height.
3. Flip down the collection bag support located on the
bottom of the chute (Fig. 5).
4. To attach the collection bag, rst place the bottom of the
collection bag on the collection bag support and insert
the tab on the chute into the hole on the bottom of the
collection bag, then align and insert the air outlet into the
hole on the top of the bag. Press rmly until it clicks and
locks securely into place (Fig. 6).
In order to operate this cordless vacuum + mulcher you will
need iON+ 24V System batteries and charger. See page 16
for battery and charger options and specications, or for
more information visit sunjoe.com.
TOOL ONLY
BATTERIES + CHARGER SOLD SEPARATELY
Fig. 4
Front wheel
Wheel shaft
Wheel hub
Fig. 5
Collection bag
support
11
NOTE: The collection bag must be attached any time
the unit is being operated. The unit cannot start if the
collection bag is not attached properly.
5. Press on the handle pivoting button and rotate the handle
at the same time, until the handle is fully extended and
clicks into the working position (Fig. 7).
mDANGER! To avoid personal injury, the handle must be
fully extended in working position during operation.
Operation
Starting + Stopping
Do not switch on the vacuum until it has been completely
assembled.
mWARNING! Before switching on the vacuum, make sure
that it is not in contact with any foreign objects. Keep your
hands and feet a safe distance away from the bottom opening.
Failure to comply with these warnings can result in severe
personal injury.
1.
Insert the batteries until you hear them click into place, then
close the compartment cover (Fig. 8).
2.
To start the unit, press the safety lock button, and squeeze the
On/O switch. Once the machine powers on, release the safety
lock button and proceed with operation (Fig. 9).
3. This unit is equipped with a Turbo button that will allow
the vacuum to reach 850 CFM. Press and hold the Turbo
button to activate. Release the Turbo button to turn Turbo
mode o (Fig. 10).
mWARNING! The Turbo button is for short term use only.
Do not use the Turbo function for extended periods of time.
Using this function for an extended time can cause damage.
4. To stop the unit, release the On/O switch (Fig. 9).
Fig. 6
Collection bag
Tab
Air outlet
Fig. 7
Storage position
Working
position
Handle pivoting
button
Fig. 8
Battery
Battery
compartment
cover
Battery
compartment
Fig. 9
Safety lock
button
On/O switch
Fig. 10 Turbo button
12
Operating Tips
This cordless vacuum + mulcher is designed to clean hard surfaces
as paved paths, courtyards and terraces. It is only suitable for
vacuuming dry, light materials such as grass, leaves, small twigs and
acorns. The vacuuming of heavy materials such as metal, stones,
branches, broken glass, and wet leaves is expressly excluded.
mWARNING! Use the cordless vacuum + mulcher only in
daylight or good articial light.
• Wear personal protective equipment during your work
session. This includes boots, safety glasses/goggles, ear
defenders, long pants and a long-sleeve shirt.
• Make sure the collection bag is properly installed and
zipped closed.
• To reduce the risk of hearing loss associated with sound
level(s), hearing protection is required.
• Before starting, make sure the handle is securely set into
working position.
• Operate power equipment only at reasonable hours—not
early in the morning or late at night when people might be
disturbed. Comply with times listed in local ordinances.
Usual recommendations are 9:00 am to 5:00 pm, Monday
through Saturday.
• Be extremely careful when working on slopes.
• Always move forward by walking. Never run.
• To reduce noise levels, limit the number of pieces of power
equipment used at any one time.
• Clean up after using vacuums and other lawn equipment.
Dispose of debris appropriately.
mWARNING! To avoid serious personal injury, wear
ear defenders, goggles or safety glasses at all times when
operating this unit. Wear a face mask or dust mask in dusty
locations.
Basic Vacuum/Mulcher Procedure
• Make sure the vacuum is stable and all 4 wheels are in
contact with the ground.
NOTE: The unit will not start if any of the rear wheels are
not touching the ground.
• Always stand behind the unit. Do not turn on the unit when
people are kneeling or sitting next to it.
• With a rm hold on the handle grip, move the unit slowly
and steadily to place the air inlet over the debris to be
vacuumed. The debris will ow into the bag. Items such
as small leaves and twigs will be mulched as they pass
through the impeller. For longer bag life and increased
performance, empty the bag frequently.
• During operation, do not press down on the handle grip to
tilt the front of the vacuum. If tilted more than 15 degrees,
the machine will shut o and won't operate (Fig. 11).
•
During operation, keep the ventilation slots unblocked.
Blocked ventilation slots will cause the machine to overheat.
• When the bag is full, the suction power of the tool will
decrease. Release the On/O switch and remove the
batteries. Push the releasing tab and pull the bag o
the unit by the handle at the same time to release the
collection bag (Fig. 12).
• To empty the bag, hold the plastic handle and unzip both
zippers of the bag. Shake out any debris and leaves.
NOTE: This unit is equipped with dust ltration capability
which separates the accumulated mulch from the ne
dust. For optimal performance, it is recommended to
empty both compartments everytime after using.
mWARNING! To prevent serious personal injury, make
sure the switch is not squeezed, the batteries are removed and
the impeller has come to a complete stop before attaching or
removing the collection bag.
Maintenance
To order genuine replacement parts or accessories for the
Sun Joe®24V-X2-OGV-CT-RM cordless vacuum + mulcher,
please visit sunjoe.com or contact the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE (1-866-766-
9563).
mWARNING! Remove the batteries before performing
any maintenance task.
If the batteries are inside the appliance, someone could
accidentally turn on the unit while you are performing
maintenance on it, which could result in serious personal injury.
Fig. 11
>15°
Fig. 12
Collection bag
releasing tab
Handle
13
Clearing The Blocked Inlet/Outlet
During the vacuuming process, certain objects such as cloth,
rope or large diameter sticks may obstruct and block the air
inlet/outlet. An overcurrent protection device, which is built
into the vacuum, will cut o the power to the motor to prevent
damage from overheating. When this happens, follow the
instructions below to clean the blocked air inlet/outlet.
m
WARNING! To avoid serious personal injury, be sure the
unit is OFF and batteries are removed before clearing the air inlet.
mWARNING! To avoid serious personal injury, always
wear gloves to protect yourself from any sharp objects.
1. Release the On/O switch and wait until the unit comes to
a complete stop.
2. Remove the batteries
3. Remove the collection bag.
4. Turn the machine sideways to expose the air inlet. Wearing
protective gloves, carefully reach and remove the material
blocking the chute from the air inlet. Inspect to ensure no
damage has occurred.
5. Reinstall the collection bag. Wait 3 minutes for the motor
to cool.
6. Re-insert the batteries and start the unit. The vacuum will
resume normal function.
Cleaning the Unit
mWARNING! To avoid serious personal injury, always
turn the unit o and remove the batteries before cleaning or
servicing.
Use a small brush to clean the outside of the unit. Do not use
strong detergents, household cleaners that contain aromatic
oils (e.g. pine and lemon) or harsh solvents such as kerosene
as these substances can damage the plastic housing or the
handle. Wipe o any moisture with a soft, dry cloth.
1. Empty the bag after each use to avoid deterioration and
obstructing air ow, which will reduce the performance of the
vacuum + mulcher.
2. Wear eye protection and a dust mask. Clean the bag as
needed. Turn the bag inside out after initial emptying and
vigorously shake out dust and debris.
3. Wash the bag once a year, or more often if needed.
Follow the steps below:
i. Remove the bag.
ii. Unclip the 2 Velcro bands used to secure the bag on
the supporting frame, and release the string that is
used to x the bag on the upper slot of the frame.
Remove the collection bag from the frame (Fig. 13).
iii. Turn the bag inside out.
iv. Hang it up.
v. Hose it down thoroughly.
vi. Leave it hanging to dry.
vii. Turn the bag right-side out and reinstall.
Storage
1. Examine the cordless vacuum + mulcher thoroughly for
worn, loose, or damaged parts. Should you need to repair
or replace a part, contact an authorized Snow Joe®+
Sun Joe®dealer or call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
2. Remove the batteries from the cordless vacuum + mulcher
before storing.
3. Store the vacuum + mulcher in a dry, well-ventilated place
that is inaccessible to children. Keep away from corrosive
agents.
Disposal
Recycling + Disposal
The product comes in a package that protects it against
damage during shipping. Keep the package until you are
sure that all parts have been delivered and the product is
functioning properly. Recycle the package afterwards or keep it
for long-term storage.
WEEE symbol. Waste electrical products should not
be disposed of with household waste. Please recycle
where facilities exist. Check with your local authority
or local store for recycling regulations.
Battery Caution + Disposal
Always dispose of your battery packs according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
Fig. 13
Collection
bag
Velcro bands
Plastic frame
14
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting,
which could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc) or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride,
or Lithium-Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service + Support
If your Sun Joe®24V-X2-OGV-CT-RM cordless vacuum
+ mulcher requires service or maintenance, please call
1-866-SNOWJOE (1-866-766-9563) for assistance.
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your vacuum + mulcher. Copy these numbers into the space
provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
24V-X2-OGV-CT-RM
Serial #:
24VCHRG-DPC
Federal Communications Commission
(FCC)
mWARNING! Any changes or modications to this
unit not expressly approved by the party responsible
for compliance could void the user's authority to operate
the equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
15
Troubleshooting
• Remove the batteries before carrying out maintenance on the machine or when checking that its parts are
in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting a qualied repair person with any
mechanical issues.
Unit will not vacuum
Unit will not start
1. Bag full.
2. Blocked air inlet/outlet.
3. Blocked impeller.
4. Dirty bag.
5. Torn bag.
6. Bag unzipped.
7. Batteries are not inserted.
1. Batteries are removed.
2. On/O switch is not squeezed properly.
3. Defective On/O switch.
4. The collection bag is not attached properly.
5. The handle is not fully extended.
6. Unit is tilted.
7. Batteries are overheated.
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Clean the bag.
5. Replace the bag.
6. Zip up the bag.
7. Insert the batteries until they click into place.
1. Insert the batteries until they click into place.
2. Press the safety lock button, and squezee the ON/O
switch.
3. Call the Snow Joe®+ Sun Joe®customer service center
at 1-866-SNOWJOE (1-866-766-9563).
4. Attach the collection bag securely.
5. Extend the handle until it clicks into position.
6. Place the unit stably on the ground, with all 4 wheels
touching the ground.
7. Remove the batteries, clear any blockage, and let it cool
down for a while.
Problem Possible Cause Solution
16
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe®+ Sun Joe®replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe®+ Sun Joe®if you are unsure
whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe®+ Sun Joe®to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563).
Accessories Item Model
1iON+ 24V 4.0 Ah Lithium-Ion Battery
Battery Runtime Max: 22 mins (continuous suction) 24VBAT
2iON+ 24V 5.0 Ah Lithium-Ion Battery
Battery Runtime Max: 28 mins (continuous suction) 24VBAT-XR
3
iON+ 24V Lithium-Ion Battery Dual Port Charger 24VCHRG-DPC
4
10.6 gallon (40 l) collection bag SBJ807E-BAG
R
17
SNOW JOE®+ SUN JOE®REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe®+ Sun Joe®operating under Snow Joe®, LLC warrants
this refurbished product to the original purchaser for 90 days
against defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put to
personal use around the household. It is the owner’s responsibility
to correctly perform all maintenance and minor adjustments
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe®+ Sun Joe®may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe®+ Sun Joe®to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe®, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe®+ Sun Joe®products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST
and Saturday and Sunday 9AM to 4PM. You can reach us at
1-866-SNOWJOE (1 866-766-9563), online at snowjoe.com, via
EXPORTS:
Customers who have purchased Snow Joe®+ Sun Joe®
products exported from the United States and Canada should
contact their Snow Joe®+ Sun Joe®distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
your Snow Joe®+ Sun Joe® seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
18
sunjoe.com
Table of contents
