Symmons SENSOR FAUCET S6960B Product manual

1
SB/E SENSOR FAUCET
ELECTRONIC LAVATORY FAUCET
INSTALLATION AND MAINTENANCE GUIDEINSTALLATION AND MAINTENANCE GUIDE


INDEX TECHNICAL DATA
Power supply Battery box for X.V AA batteries or V transformer
Recommended water
pressure
.. bar  PSI)
For water pressure of more than 8 bars,
use a pressure reducing valve for reduction.
Preset sensor range  mm / .” (customizable with optional remote control)
Minimum sensor range  mm / .”
Maximum sensor range  mm / .”
Security time  seconds (can be reduced with optional remote control)
Hot water temperature Max °C
 TECHNICAL DATA
 PACK CONTENTS
 PREINSTALLATION INFO
 INSTALLATION
 SETTINGS ADJUSTMENT
 BATTERY REPLACEMENT
 MAINTENANCE
Filters cleaning instructions
Care and cleaning of chrome and special nishes
Solenoid valve servicing
 SPARE PARTS LIST
 LIMITED WARRANTY
 TROUBLESHOOTING
The information in this document reflects products at the date of printing. The manufacturer reserves the right, subject to all applicable laws, at any time, at its sole discretion, and
without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the for-
going from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied war-
ranties of merchantability, tness for a particular purpose, or non-infringement. The manufacturer assumes no responsibility for errors or omissions in the information presented
in this document. In no event shall the manufacturer be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever arising out of
or in connection with the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their design, are the
property of the manufactureror other third parties and you are not permitted to use them without the prior written consent of the manufacturer or such third party as may own them.
Battery version, Ref: SB
Transformer version, Ref: SE

 
PACK CONTENTS PRE-INSTALLATION INFO
Familiarize yourself with the part names and conrm that the parts are included.
 x Filter
 x Filter adapter
CHECK CONTENTS
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Pay attention to the dierent models variations.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your electronic faucet until you
obtain the missing parts.
WARNINGS
Do not install facing a mirror or any other electronic system operated by an infrared
sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
. meters between the faucet and any other objects.
PREPARATION FOR INSTALLATION
Flush water supply lines thoroughly before installing the faucet. Do not allow dirt,
Teflon tape or metal particles to enter the faucet.
Shut o water supply.
IMPORTANT
All plumbing is to be installed in accordance with applicable codes and regulations.
 x solenoid and housing
 x Allen Key
 x Faucet and attachments
BATTERY BOX
FOR X.V AA BATTERIES
FOR SB
V SWITCHING TRANSFORMER
FOR SE

 
STEP 3 – CONNECTING THE WATER SUPPLY

Fit the flexible pipe coming
from the faucet to the solenoid
valve housing.
IMPORTANT: Inlet and outlet
should follow the indicating
arrow in the solenoid housing

The faucet is provided with
an inlet nipple, if needed, t
the water supply inlet to the
adapter at the solenoid valve
housing.

Turn on the central water
supply and the shut-o valve
(angle valve) and check for
leaks.
INSTALLATION INSTALLATION
STEP 1 - REMOVE ALL MOUNTING HARDWARE
Shut o water supply and remove the
hexagonal nut, the disk and the gasket. Do
not remove the o-ring from the base of the
faucet.
O-ring
Gasket
Disk
Hexagonal nut
STEP 2 – INSTALLING THE FAUCET

Place the faucet with the o-ring into
the hole in deck or lavatory. Make
sure the o-ring is located between
the deck or lavatory and the bottom
of the faucet.
O-ring
Center
hole

Under the deck, slide the gasket,
disk and hexagonal nut over the
flexible hose and secure the faucet
into place.
NOTE:
Make sure that the lter is
assembled between the housing
of the solenoid valve and the inlet
nipple.
Gasket
O-ring
Hexagonal nut Disk
size of the hole:
 mm / .”.”

 
STEP 4 – CONNECTING THE POWER SOURCE

Connect the waterproof
connector coming from the
electronic unit to the solenoid
valve connector.

FOR SB:
a. The battery box can
be secured to the wall
underneath the sink
using the screw.
b. Connect the waterproof
connector coming from the
electronic unit to the battery
box.

FOR SE:
a. Connect the waterproof
connector coming from
the electronic unit to the
transformer. FROM THE ELECTRONIC UNIT TO THE TRANSFORMER
b. Plug the transformer into the
electricity socket.
IMPORTANT: Wait  seconds before
operating the system.
SECONDS
If the range is unsatisfactory, refer to the section titled ”Settings
adjustment”.
FROM THE ELECTRONIC UNIT TO THE SOLENOID VALVE
FROM THE ELECTRONIC UNIT TO THE BATTERY BOX
INSTALLATION INSTALLATION

 
SETTINGS ADJUSTMENTSETTINGS ADJUSTMENT
DETECTION
RANGE
DELAY IN TIME
SECURITY TIME
COMFORT FLUSH
DELAY OUT TIME
TEMPORARY OFF
FUNCTION
RESET
HYGIENE FLUSH
Adjusting the settings with the remote control
If necessary, the sensor settings can be adjusted as following:
Shut o the water supply. In order to adjust the sensor with the remote control, hold the
remote control straight in front of the sensor in a distance of about 6-8” (cm). Choose
the function you want to adjust by pressing once on one of the function buttons. Aer
pressing once on a specic function button, a quick flashing of the LED at the front of the
sensor will occur. At this stage, you can change the setting by pressing the (+) or the (-)
buttons, every push will increase or decrease one level. Aer nishing the adjustment, turn
the water supply back on.
DELAY IN TIME: If required, the delay in time can also be modied as
follows: Press the IN button. Wait until a quick flashing of the LED in the
sensor eye is perceived. Then, press + to increase the delay in time and – to
reduce it.
DELAY OUT TIME: This button allows modifying the flushing start time aer
the user moves away from the product. A delay out time close to 0 will save
more water. An increased delay out time will make the user experience
more comfortable.
If required, the delay out time can be modied as follows:
Press the OUT button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the delay out time and – to
reduce it.
TEMPORARY OFF FUNCTION: This function is ideal to perform any kind of
activity in front of the sensor without operating the system (for example,
cleaning).
The product will remain shut for  minute when this button is pressed once.
To cancel this function and to return to normal operation press the On/O
button again or wait  minute.
RESET BUTTON: This function restores all the factory settings except for the
sensor range. If required, press the Reset button and without releasing it,
press the + button once.
SECURITY TIME: The Security time, prevents continuous flushing of water
due to reflections or vandalism. By default, if the sensor is covered for more
than  seconds the water flow will shut automatically. To resume regular
operation any obstruction must be removed.
Press the SEC button. Wait until a quick flashing of the LED of the sensor
eye is perceived. Then, press + to increase the security time and – to reduce
it.
 HOUR HYGIENE FLUSH: This model includes a  hours hygiene flush
which is disabled. To activate the hygiene flush, press the clock button.
Wait until a quick flashing of the LED in the sensor eye is perceived.
Then press + to activate the hygiene flush. To disable it again, press – to
deactivate it.
COMFORT FLUSH: If your model includes a COMFORT FLUSH setting, it can
be activated by pressing the flush button.
When the button is pressed, one blink of the blue in the sensor eye is per-
ceived. The pre-programmed flush cycle will take place then.
The Comfort flush cannot be interrupted or deactivated by pressing any
button until it is over.
DETECTION RANGE: Only if necessary, use the remote control to adjust the
sensor range as follows:
Press the RANGE button. Wait until a quick flashing of the LED in the sensor
eye is perceived. Then, press + to increase the one level and – to reduce it
every push will increase or decrease one level.
NOTE: Once you have changed the detection range with the remote control, this
distance will be remembered by the sensor, even if the power source is disconnected.

 
BATTERY REPLACEMENT
IMPORTANT: Spent batteries should not be disposed of with normal household
waste. Contact your local authority for information on waste disposal and recycling.
SF Seals and screws
SF Sensor kit (single)
SF Sensor kit ( pack)
SF Solenoid valve kit (single)
SF Solenoid valve kit ( pack)
SF Solenoid housing kit (single)
SF Solenoid housing kit (8 pack)
SF Insert kit
SF Battery box
SF V switching transformer
SPARE PARTS LIST
MAINTENANCE
FILTER CLEANING INSTRUCTIONS
This faucet is provided with one stainless steel lter preventing foreign particles to enter
the lines. It is recommended to clean the lter every six (6) months. If the water flow has
decreased, this can be because the lter is clogged. The lter can be cleaned as follows:
. Shut-o the water shut o valve (angle valve).
. Remove the lter located between the solenoid valve housing and the inlet adapter \
shut o valve.
. Wash the lter under running water.
. Reassemble the parts.
. Make sure that there is no water leakage.
CARE AND CLEANING OF CHROME AND SPECIAL FINISHES
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any prohibited cleaning or maintenance products or substances could damage the
surface of the faucet. For surface cleaning of faucet use ONLY soap and water, then wipe dry
with clean cloth or towel. When cleaning bathroom tile, the faucets should be protected
from any splattering of harsh cleansers.
SOLENOID VALVE SERVICING
The solenoid valve diaphragm requires periodical cleaning every six (6) months. Remove
the diaphragm from the solenoid valve and examine it for dirt. in case it is dirty or clogged,
wash it under running water and reassemble it.
Do not attempt to dismantle the solenoid valve if you are unfamiliar with electronic
solenoid valves.
BATTERY MODELS ONLY
When the battery weakens, the LED indicator light will blink at a constant rate when the user’s hands are
within the sensor range. The battery must be replaced within two weeks.
TO REPLACE THE BATTERY:
FOR SB:
EN  .Remove the old batteriesEN  .Carefully open the battery
box
EN . Unscrew the holding screw
EN . Close the box
EN . Replace the used batteries
with a new  X .V batteries (Lithium
battery is recommended).
New Battery
Old Battery

 
LIMITED WARRANTY TROUBLESHOOTING
* “Security Mode”: If the sensor is covered for more than  sec. the faucet will automatically shut off water
flow. To return to normal operation remove any blockage.
** In this case, the water flow will stop anyway after  seconds because of the security time.
SOLUTIONCAUSEINDICATORPROBLEM
Replace batteryLow battery.
. Sensor flashes
continuously
when user’s
hands are within
the sensor’s
range.
No water
coming out
of the faucet:
Increase the range. Range is too short.. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range.
Decrease the range. Range is too long.
The battery must be replaced.. Battery is completely used up
. Unit is in “Security Mode”*
Eliminate cause of reflection.
. Sensor is picking up reflections from the
washbasin or another object.
Connect the electronic unit
connectors to the solenoid.
1. Connectors between the electronic unit and
solenoid are disconnected.
. LED in the
sensor flashes
once when
user’s hands
are within the
sensor’s range.
Unscrew solenoid, pull out the
plunger and the spring from
the solenoid and clean them.
Use scale remover material if
needed. When replacing the
plunger, please make sure that
the spring is in vertical position.
. Debris or scale in solenoid.
Clean the orice or replace
diaphragm.
. The central orice in the diaphragm is
plugged or the diaphragm is torn
Reduce the supply water
pressure.
. The water supply pressure is higher than
8 bar.
Shut o water supply and
unscrew one of the flexible
pipes in order to reduce the
pressure that blocks the
product.
. The water supply pressure is under 8 bars
and yet the pressure in the faucet’s body is
higher. This situation could be caused by a
sudden increase in the water supply pressure
that the back check prevents from dropping,
even aer water supply pressure drops under
8 bars.
Clean the orice or replace
diaphragm.
Debris or scale in diaphragm
. Sensor flashes
once when
user’s hands
are within the
sensor’s range.
Water flow
from spout
does not
stop:
Clean or eliminate case of
interference.
. Sensor is dirty or covered.**
. LED in the
sensor does not
flash once when
user’s hands
are within the
sensor’s range.
Decrease the range or eliminate
cause of reflection.
. Sensor is picking up reflections from the
washbasin or another object.
Remove, clean, re-installFilter or aerator is clogged
Water flow
diminished
All parts and nishes of the Symmons products are warranted to the original consumer
purchaser to be free from manufacturing defects in material and workmanship for  years
Non-Residential or Commercial Applications. Symmons warrants to the original consumer
purchaser/end-user that any Symmons product will be free of defects in material and
workmanship during normal domestic use for the life of your home.
Symmons recommends using a professional plumber for all installation and repair.
During the warranty period, Symmons at its sole option, will provide replacement part(s)
or product (or, if no longer available, a comparable product) to replace those which have
proven defective in materials or workmanship under normal installation, use and service,
FREE OF CHARGE for the time period of  years from the date of purchase.
(BATTERIES NOT INCLUDED)
Need Help?
Symmons customer service:
 ,  
Email: [e-mail]
Monday – Friday : am – : pm EST
www.symmons.com/service
• Technical help
• Product information
• Warranty policy

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Symmons Industries, Inc.
 Brooks Drive
Braintree, MA 

. A