Synergy RAC142 User manual

Enhance |
RAC142
ULTRA 320 SCSI to SATA
Multi-lane to SATA
Disk Subsystem
User Manual
Version 1.0 (Oct. 2007)
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Important Safeguards
Please read all of these instructions carefully before you use the device. Save this manual for future
reference.
What the warranty does not cover
■Any product, on which the serial number has been defaced, modified or removed.
■Damage, deterioration or malfunction resulting from:
□Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modifi-
cation, or failure to follow instructions supplied with the product.
□Repair or attempted repair by anyone not authorized by us.
□Any damage of the product due to shipment.
□Removal or installation of the product.
□Causes external to the product, such as electric power fluctuation or failure.
□Use of supplies or parts not meeting our specifications.
□Normal wear and tear.
□Any other causes which does not relate to a product defect.
■Removal, installation, and set-up service charges.

Regulatory Notice
Legal Information
First English printing, October 2002
Information in this document has been carefully checked for accuracy; however, no guarantee is given to the
correctness of the contents. The information in this document is subject to change without notice. We are not
liable for any injury or loss that results from the use of this equipment.
Safety Instructions
■Unplug equipment before cleaning. Don’t use liquid or spray detergent; use a moist cloth.
■Keep equipment away from excessive humidity and heat. Preferably, keep it in an air-conditioned enviro-
nment with temperatures not exceeding 40º Celsius (104º Fahrenheit).
■When installing, place the equipment on a sturdy, level surface to prevent it from accidentally falling and
causing damage to other equipment or injury to persons nearby.
■When the drawer is in an open position, do not cover, block or in any way obstruct the gap between it and
the power supply. Proper air convection is necessary to keep it from overheating.
■Arrange the equipment’s power cord in such a way that others won’t trip or fall over it.
■If you are using a power cord that didn’t ship with the equipment, ensure that it is rated for the voltage
and current labeled on the equipment’s electrical ratings label. The voltage rating on the cord should be
higher than the one listed on the equipment’s ratings label.
■Observe all precautions and warnings attached to the equipment.
■If you don’t intend on using the equipment for a long time, disconnect it from the power outlet to prevent
being damaged by transient over-voltage.
■Keep all liquids away from the equipment to minimize the risk of accidental spillage. Liquid spilled on to
the power supply or on other hardware may cause damage, fire or electrical shock.
■Only qualified service personnel should open the chassis. Opening it yourself could damage the equip-
ment and invalidate its warranty.
■If any part of the equipment becomes damaged or stops functioning, have it checked by qualified service
personnel.
Regulatory Notices Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equip-
ment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
■Re-position or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

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Preface
About this Manual
This manual is designed and written for users of the RAC 142 .
Users should ideally be familiar and have some experience with RAID planning
and data storage operations. However, this manual will provide instructions and
education for those who have little or no experience in RAID to install and setup
the RAC 142 .
Notice
Product features and specifications described in this manual are subject to
change without notice.
The manufacturer shall not be liable for any damage, or for the loss of
information resulting from the performance or use of the information contained
herein.
All rights reserved.
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Thank you for using
Synergy Global Technology Inc.
products; if you have
your question as soon as possible.
Copyright@2008,Synergy Global Technology Inc.

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Table of Contents
Chapter 1 Product Overview .......................................................... 5
1.1 Features........................................................................... 5
1.2 Specifications................................................................... 6
Chapter 2 Environment Setup........................................................ 7
2.1 Before installation ............................................................ 7
2.2 Product overview ........................................................... 10
2.3 Install SATA disks.......................................................... 10
2.4 Connect cables.............................................................. 11
Chapter 3 GUI Connection
10
3.1 GUI – http....................................................................... 13
3.2 RS-232 serial port.......................................................... 13
3.3 Remote control – secure shell ....................................... 13
3.4 LCM ............................................................................... 14
Chapter 4 GUI operation ............................................................... 15
4.1 RAC 142 Menu................................................................15
4.2 Login.............................................................................. 16
4.3 Quick install.................................................................... 17
4.4 System config ................................................................ 18
4.4.1 IP address................................................................ 19
4.4.2 Password................................................................. 19
4.4.3 Date.........................................................................19
4.4.4 Mail..........................................................................20
4.4.5 SNMP ......................................................................20
4.4.6 Event log.................................................................. 21
4.5 Volume config................................................................ 21
4.5.1 Physical disk............................................................22
4.5.2 Volume group .......................................................... 24
4.5.3 User data group....................................................... 25
4.5.4 Cache volume..........................................................27
4.5.5 Logical unit............................................................... 28
4.6 Enclosure management................................................. 29
4.6.1 SAF-TE config .........................................................29
4.6.2 Voltage & Temperature............................................29
4.6.3 SMART....................................................................30
4.7 Maintenance .................................................................. 30
4.7.1 Upgrade...................................................................31
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4.7.2 Info...........................................................................31
4.7.3 Shutdown.................................................................32
4.8 Logout............................................................................ 32
Chapter 5 Advanced operation .................................................... 33
5.1 Create volume group ..................................................... 33
5.2 Create user data volume................................................ 34
5.3 Attach and detach Bus ID, SCSI ID, and LUN............... 35
5.3.1 Attach LUN to UDV.................................................. 35
5.3.2 Detach Bus ID, SCSI ID and LUN from UDV...........36
5.4 Create dedicated cache................................................. 37
5.5 Set global spare and dedicated spare disks .................. 38
5.6 Migration / Expansion .................................................... 39
5.7 Snapshot........................................................................ 40
5.8 Auto snapshot................................................................ 41
Chapter 6 Formatting and Partitioning the R4 XP……...43
6.1 Windows Users…………………………………………………..43
6.2Formatting drive over 2TB capacity on Windows Vista………46
Appendix 48
A.1 Glossary......................................................................... 48
A.2 RAID Explained.............................................................. 50
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Chapter 1 Product Overview
1.1 Features
RAC 142 Subsystem is a high-performance RAID subsystem built
around EnhanceRAID controller with the features listed below:
•Single channel performance is over 240MB/sec
•Snapshot-on-the-box without relying on host software
•SATA II drive interface (Backward-compatible)
•Configurable N-way mirror for high data protection
•On-line volume expansion with no system down-time
•Extensible APIs for host server integration
•Single U320 SCSI & Single Multi-lane
When properly configured, RAC 142 provides non-stop data storage
service with a high degree of fault tolerance through the use of RAID technology
and advanced array management features.
connects to the host system through an U320 SCSI
interface for optimized performance in speed. It can be configured to any RAID
level to provide the most reliable data protection and fastest data transfer rates
as required by user applications.
is designed with a new level of polynomial technology to
implement the RAID 6 function. RAID 6 arrays allow up to two simultaneous HDD
failures without impact on the existing data, making the RAC 142
the most reliable RAID system.
has SNAPSHOT feature that can perform an online
speedy logical data backup on the controller level without affecting the
performance of the server host.
offers array migration and expansion technology to give
users the flexibility to change RAID levels and increase array capacity for
increased performance or data security to meet the changing demands of
applications.
is the most cost-effective disk array subsystem with
completely integrated high-performance and data-protection capabilities that
meet or exceed the highest industry standards.
model features MultiLink™ I/O technology which one
additional Multi-lane channels optioned for daisy-chaining another R4 ML disk
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RAC 142
RAC 142
RAC 142
RAC 142
RAC 142
RAC 142

Enhance |Technology, Inc.
array system for storage expansion in addition to the build in four (4) Serial ATA
I/II disks supported.
1.2 Specifications
Model Specifications
RAID Engine EnhanceRAID 320
Storage Processor Intel IOP80331 500Mhz
Hybrid Technology SCSI to SATA
Supported RAID Levels 0, 1, 0+1, 3, 5, 6 & JBOD
Memory 256MB DDR333 DIMM (Max. up to 1GB)
Max. HDD Supported 4 x SATA I/II HDDs
Max. HDD Capacity 500GB
Max. System Capacity up to 4.0TB
Host Connection 1- Ultra320 SCSI Port
Host Connection 2- Multi-lane Port
Remote management via 1-Ethernet Port
RAID management Web browser & SNMP
OS Independent & Transparent Yes
Enclosure Specification
Hot-Swappability 4 x Removable HDD Tray
Drive Failure LED indicator for each HDD
System Fan 4 x 4cm fan (Middle)
Power Supply Single PS2 150Watt
Temperature built-in thermal & fan sensor
Dimensions(H x W x D) 31 " x 24 " x 7.5"
Weight (without disk) 30 Lbs
Power Supply (150W)
Input Range 100 to 240 VAC. 10%
Voltage +5V/25A +12V/10A 47-63Hz
Agency Approval EMI/RFI, CE, FCC B, BSMI
Safety UL, CUL, CB, TUV, CCC
Physical & Environment
Operating Temperature 0°C ~ 40°C
Non-Operating Temperature -10°C ~ 50°C
Relative Humidity 5% to 95% non-condensing
Supported Operating System
Windows 95, 98/98SE, NT, 2000, Millennium, XP, 2003
Mac 9.1 and above, including OSX, OSX Server, XSERVE
Mac 8.6-9.04 support possible with ATTO SCSI HBA.
Linux (all latest builds) which support SCSI.
And all other systems supporting SCSI protocol
Optional Features
•Snapshot on the Box
•N-Way Mirror
•Battery Backup
•System Handle
Manufacturer Warranty
System Warranty 3 Years
Advanced Replacement 90 Days
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Chapter 2 Environment Setup
2.1 Before installation
Requirement:
Prepare a host system with a SCSI HBA card. For optimized performance, a
SCSI Ultra 320 HBA is recommended. The host system should have one free
COM port to be used for the initial setup. The management and configuration
web GUI can be accessed remotely after proper setup.
Note:
Need External XP to Multi-lane Thumbscrew to
Thumbscrew Cable to connect XP enclosures.
Package contents
•1 pcs 4x3.5'' SATA-II HDDs Rackmount RAID Storage Enclosure
•4 pcs Hot-Swap Removable HDD Tray (Installed)
•4 pcs Cooling Fan Module (Installed)
•One 150 Watt Power Supply (Installed)
•One SCSI Cable and One SCSI Terminator
•Heavy Duty Foam Protection
•Accessory Box:
oScrews for Mounting Hard Drives
oOne Standard Power Cord
RAC 142 Rackmount RAID Storage
Enclosure 4 pcs Hot-Swap Removable HDD Tray Accessory Box
(Screws, Power Cord)
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Enhance |
SCSI Cable and Terminator Heavy Duty Foam Protection
Optional Items
Model Number:
AC-ETR-TRAY
Description:
Additional Hot-Swap Removable HDD Tray
Model Number:
CB-ML/XP-1M
Description:
External XP to Multi-lane Thumbscrew to Thumbscrew 1 Meter Cable
Model Number:
Upgrade-MT512
Description:
Memory upgrade from 256MB to 512MB
Model Number:
Upgrade-MT1G
Description:
Memory upgrade from 512MB to 1G
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Enhance |
Caution
•Before starting any type of hardware installation, please ensure that all
power switches have been turned off and all power cords have
been disconnected to prevent personal injury and damage to the
hardware.
•To avoid overheating, RAC 142 should be operated in a
well-ventilated area and in such a way that sufficient airflow is
maintained across the controller chips.
•Static electricity can damage electronic components. To guard against
such damage:
1. Work in a static-free environment
2. Wear a grounded anti-static wrist strap
3. Store uninstalled components in anti-static bags
4. Handle PCBs by their edges and avoid touching chips and
connectors.
•Environmental requirements:
Temperature: 0°C to 40°C (32°F to 104°F)
Humidity: 5% to 95%, non-condensing
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Enhance |
2.2 Product overview
Front view
Figure 2.2.1
Rear view
Figure 2.2.2
Rear view
Figure 2.2.3
Access LED
Power LED
Release
RS-232 Port
Ethernet Terminator
Power Switch
SCSI to Hos
t
Power In
p
uts Multilane Por
t
Power Switch
Power Inputs Multilane Por
t
2.3 Install SATA disks
If the hard drives do not come with the RAID system, please follow the
instructions for installation below.
•Press the release button and pull the handle to remove the disk tray. The
trays may have to be unlocked first using the key provided. (Figure 2.3.1,
Figure 2.3.2)
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•Insert the disk into the disk tray with the connectors directed toward the open
rear of the tray.
Figure 2.3.1 Figure 2.3.2
•Align the mounting holes of the disk with the tray.
•Mount the disk to the disk tray with the screws provided in the accessory pack.
(Figure 2.3.3)
•Slide the disk tray back into the empty slot of the chassis and make sure the
handle clicks into place. (Figure 2.3.4)
•Lock the tray with key provided to ensure disk security.
Figure 2.3.3 Figure 2.3.4
2.4 Connect cables
Please see Figure 2.2.2, Figure 2.2.3 and Figure 2.4.1as reference for cable
connections.
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Enhance |
•Connect power cords. (Both power cords need to be installed for
redundant power supplies)
•Connect SCSI Ultra 320 cable and SCSI Ultra 320 terminator. The
RAC 142 controller does not have terminator on board and
will need an external terminator to properly work.
•Connect console cable to the host server (RS-232).
•Connect LAN cable to your existing network setup (hub or switch).
•Connect External XP to Multi-lane cable to your both R4 machines (R4
and R4 ML).
Rear view
Figure 2.4.1
Note:
We recommend create two individual arrays. If you want to
create only one array, please power on the R4 ML before R4
XP.
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Chapter 3 GUI Connection
3.1 GUI – http
RAC 142 supports graphic user interface to manage the system by
any web browser. Be sure to connect LAN cable to the network. The default IP
for the system is 192.168.0.200.The GUI can be accessed by typing the
following in the browser URL address bar:
http://192.168.0.200
Clicking on any function for the first time, a dialog window will pop up to
authenticate login name and password.
Please check section 4.4.1 for changing IP address.
Login name: admin
Default password: 1234
3.2 RS-232 serial port
Use RS-232 serial cable to connect console port.
Default baud rate: 115200, 8 bits, 1 stop bit, and no parity.
Terminal type: vt100
Login name: admin
Default password: 1234
3.3 Remote control – secure shell
SSH (secure shell) is required for RAC 142 to remote login. The
SSH client software is available at the following web site:
SSHWinClient: http://www.ssh.com
Putty: http://www.chiark.greenend.org.uk
Host name: 192.168.0.200
Login name: admin
Default password: 1234
Note
Using ssh, the IP address has to be setup and the password is
required for login.
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3.4 LCM
LCM (LCD Control Module): The LCM has four buttons: c(up), d(down), ENT
(Enter), and ESC (Escape). These are used to control LCM functions.
cand dare pressed to scroll through the functions and options.
ENT is pressed to enter functions and to accept selections.
ESC is pressed to exit to previous menu. Holding ESC will jump back to main
menu.
After the system boots up, the following screen will be shown on the LCM:
Enhance Tech.
↵
There are 6 functions accessible by the LCM: Alarm Mute,Reset/Shutdown,
Quick Install, View IP Setting, Change IP Config,and Reset to Default.
Alarm Mute
Select Alarm Mute to mute the alarm.
Reset/Shutdown
Select Reset to restart the controller without powering
down.
Select Shutdown to prepare controller for shutdown prior
to powering off.
Before powering off system, it is recommended to do
Shutdown from the controller to clear the data from
cache.
Quick Install
Select Quick Install to setup a RAID array from the
available drives. Please see Appendix for RAID level
definitions and minimum requirements for each RAID
level.
View IP Setting
Select View IP Setting to display current IP address, IP
subnet mask, and IP Gateway.
Change IP Config
Select Change IP Config to modify IP address, IP subnet
mask, and IP Gateway.
Reset to Default
Select Reset to Default to reset to original manufacture
settings. The login and password will return to default:
admin:1234, and the IP address to default: 192.168.0.1
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Chapter 4 GUI operation
4.1 RAC 142
Menu
Quick install Step 1 / Step 2 / Step 3 / Confirm
IP address DHCP / Static
Password Administrative password change
Date Date and time setting
Mail Email alert setting
SNMP SNMP alert setting
Event log View event log
Physical disk Free disc / Global spares / Dedicated spares / Details
Volume group Create / Delete / Details / Rename / Migrate
User data volume Create / Delete / Attach LUN / Snapshot / Details /
rename / On/Off Line / Set read/write mode / Set
priority / Resize Snapshot space / Auto Snapshot
Cache Volume Create / Delete / Details / Resize
Logical unit Attach / Detach
SAF-TE config SAF-TE enable/disable
Voltage & View current voltage and temperature of system
Temperature
SMART View SMART disk monitor
Upgrade Remote upgrade firmware
Info Current system firmware version
Shutdown
Reboot / Shutdown
Logout Logout of system menu
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4.2 Login
RAC 142 supports graphic user interface to operate and monitor the
system via any Web Browser. Be sure to connect LAN cable. The default IP for
the system is 192.168.0.200. Open the browser and type:
http://192.168.0.200
Clicking on any function for the first time, a dialog window will pop up to
authenticate login name and password.
Login name: admin
Default password: 1234
Please check section 4.4.1 for changing IP address.
After login, the selections listed can be accessed.
Figure 4.2.1
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Enhance |
4.3 Quick install
Use the Quick install function to create a volume easily.
Step 1: Select Quick install then choose the RAID Level desired. After
choosing the RAID level, click . It will take you to step 2 for Bus ID,
SCSI ID, and LUN setup.
Step 2: In this step, the volume can be customized as needed. Volume size, Bus
ID, SCSI ID, and LUN can be assigned specified numbers to be attributed to the
volume. The maximum volume size is shown as default. The volume can only be
less or equal to the number shown. By default, the Bus ID, SCSI ID, and LUN are
set at 0. These numbers can be changed by the pull down menu. Click
after desired volume size and IDs are set.
Note
Other UDVs can be created by Quick Install. The remaining capacity
from the Volume Group will be shown and controller will determine the
next ID settings to avoid conflicts with other UDVs.
Step 3: Confirm page. Click if all settings are correct.
Done: A summary page with the User data volume will be shown as Figure 4.3.1.
Figure 4.3.1
(Figure 4.3.1: A RAID 0 user data volume with the UDV name “QUICK14183”, named by the
system itself, with the total available volume size 227840MB, or roughly 230GB.)
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