Telia TG799 User manual
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Broadband and TV installation guidelines
For the English version of this manual please visit telia.dk/tv/kundeservice
Always start by connecting your broadband equipment first. Use the cables that were included
in the package and connect them without using extension cords. If you already are connected to
broadband, go directly to the service you have ordered.
Do you have everything? The package that you have received from Telia must contain the parts that are shown here. If you already have broadband
from Telia, you must keep your current broadband equipment. The package may contain more components, but the ones that are shown in the
picture are what you need to use for installation. If components are missing from your package, please contact customer service at 80 10 10 10.
Note! Personal information, such as customer numbers and codes are sent separately by email.
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1
Broadband router with wireless network
2
Network cables for connecting PCs or other equipment
directly to your broadband router
3
Extra telephone cable for connecting broadband telephony
4
Splitter filter with card, black telephone cable For connecting
your broadband router to the telephone socket if you also
want to use a public switched telephone network (PSTN)
5
Transition cable for connecting a hermaphroditic connector
(7) or multi-connector (see point 2) to the broadband router
6
A y-connector is used if you have a multi-connector and need
to connect more telephones. (Telia does not support the
connection of broadband telephony using this connector,
which must only be used for other public switched telephone
networks (PSTNs).)
7
A hermaphroditic connector is used to connect your broadband
router to the telephone socket if you have a three-pin plug.
8
Transition cable for broadband telephony Only used if your
telephone, which is to be connected to broadband telephony,
has a three-pin plug.
9
Power adapter for broadband router
TSP-3429_4-1407
What if you still cannot get it to work
or you have any questions?
Visit telia.dk/tvkundeservice/ or call 80 10 10 10.
What if it does not work?
Restart your TV box by unplugging the power cable and plug it in again.
Reset the router by holding the reset button down until all of the diodes on the router turn off.
Restart your TV box when the Internet connection via the router has been re-established.
Ensure that the equipment is connected as shown in the Telia Quick Guide, which is included.
Remove any extension cords, adapters and your own network cables that were not included in the start package.
Then restart your TV box by unplugging the power cable and plugging it in again.
Power failure?
After a power failure, you must first turn on the router and wait until there is a connection again. Then turn on the
other equipment.
A
Connect the network cable from one of the yellow LAN
ports on the router to the LAN port on the TV box.
B
Connect your TV box to an HDMI entry point on your TV.
If you have ordered a TV box with a digital video recorder,
you can also connect it using a SCART cable.
C
Connect power to the TV box from an ordinary 230 V
socket. Then the TV box starts.
D
Turn on your TV. When five green dots are displayed on the
screen, the TV box is working correctly.
E
Enter the 10-digit identification code and access code and
press OK. You can find your codes in the email that you
have received with your TV subscription agreement or via
telia.dk/selvbetjening.
Remember that you must have selected the correct HDMI or SCART channel on your TV in order to receive the signal from the TV
box. If, for example, you have connected the TV box in the HDMI 1 port on your TV, you must select the HDMI 1 channel using the
button on the remote control for your TV. The button may also have this [ <--]--
!
TV
A
B
C
Ordinary TV box
TV
A
BC
TV box that can record
8
Connect/Activate your wireless Telia TV
A
Connect a network cable to one of the yellow LAN ports
in the router to the LAN port on one of the wireless TV
transmitters/receivers.
B
Then connect a network cable from the TV box's LAN
port to the LAN port on the other wireless TV transmitter/
receiver. Note! If you have more than one TV box, a
wireless TV access point can be connected to each
individual TV box.
C
Both of the wireless TV transmitters/receivers must be set
to "Auto" on the back of the box.
D
Now press the WPS button on the front of the wireless TV
transmitter and then press the WPS button on the wireless
TV receiver. When the Link Quality diode light is green,
the wireless connection has been established. Note! It
may take a little time for the wireless TV connection to be
established. If the Link Quality light is red, the distance
between the two wireless devices may be too far or the
signal cannot be reached. You might try to move the
wireless boxes so that they are closer to each other.
9
TV
Tired of wires?
Order wireless TV at
telia.dk/tradlost-tv/
Router
1
Find the main socket
Your broadband must be connected to the
household's main socket because it has the best
signal. The household's main socket is the first
telephone socket that goes into your home.
Your main socket may be:
A multi-connector
If you have a multi-
connector and all the
others are three-pinned,
it is probably the main
socket.
A combined multi-
connector and three-
pin socket
If you have a combined
multi-connector and
three-pin socket, it is
probably your main
socket.
A three-pin socket
If you only have three-
pin sockets, one of
them will be your main
socket. If you have a number of three-pin sockets,
the quality of the main socket will be better than the
other sockets. If you do not know which is your main
socket and the broadband quality is not good, you
may have to try the various sockets until you find the
one with the best quality. Before you connect your
router, all telephones and equipment must be
removed from your three-pin sockets. When your
router is connected, you can connect your three-
pin sockets again.
2 3 Connect your router and activate Telia broadband telephony
Note! It is important that you do not install equipment before your broadband connection has been activated. If you have an ordinary
public switched telephone network and have ordered switching your number to broadband telephony, you must not install your
broadband telephony connection until it has been activated. The activation dates for your products are stated in the welcome email that
you have received from Telia.
If you want to use an ordinary public switched telephone network, you must connect your equipment slightly differently. Please follow the
instructions in box 5.
Connect the transition cable to the grey DSL port on the
router and then connect the other end of the cable in your
main socket. If your main socket is a three-pin socket, you
must use the hermaphroditic connector as an extension of
the telephone cable.
A
Connect the power cable between the router and
an ordinary 230 V socket and turn on the router
using the off switch next to the inlet for the power
cable. It may take up to three minutes before the
router starts. When the broadband diode stays
green without blinking, the connection is ready
to use. If the broadband diode continues to blink
after five minutes, there is no connection in the
chosen telephone socket.
B
5
6Connect your
computer
Connect the network cable with the yellow plugs
in one of the four yellow LAN ports on the router.
Multi-
connector
7Activate your wireless network
A
Open the overview of wireless networks on your
computer. If your computer cannot find your router, it
may be because your computer's function for wireless
networks has not been activated.
B
On the back of your router or on the label that is in
your package, you can find the following information:
Network Name: This is the name of your wireless
network. Wireless Key: This is the access code for your
wireless network. You must use the Wireless Key as the
access code when you want to connect your computer
to your wireless network.
Combination
connectors
Three-pin
socket
TV box
1
1
2
3
4
5
1
TV box
2
HDMI cable to connect the television to the TV box
3
Network cable to connect the broadband router to the
TV box
4
Power adapter for the TV box
5
Remote control
1
TV box with digital video recorder
2
HDMI cable for connecting the television to the TV box
3
Network cable for connecting the broadband router
to the TV box
4
Power adapter for the TV box
5
SCART cable for connecting the television to the TV box. If
the HDMI cable is used, the SCART cable is not necessary.
6
Remote control
TV box with digital video
recorder
1
1
2
5
4
5
6
4Connection
of broadband
telephony
Connect your telephone to the
outlet marked 1 on your router.
You can use the transition cable
if your telephone's three-pin
sockets cannot be disconnected.
C
If your computer finds more wireless networks, choose the one that
has the same name as the one that is on the back of your router or
on the label that is enclosed. Your wireless network always starts with
TeliaGateway.
D
When you have connected your wireless network, your computer will
request the access code. Here you must use the access code that is on
the back of your router or on the label that is enclosed.
E
Your computer will indicate when the connection to
a wireless network has been made.
F
You can find more help with setting up the wireless
network at telia.dk/wifi
Main socket
(see point 2)
Connection of an ordinary
public switched telephone
network (PSTN)
If you have ordinary public switched telephone network, you must
use a splitter filter between your main socket and your router.
The connection must look like the illustration below:
Connect the splitter filter to the main socket. Then connect the long,
black telephone cable from the splitter filter's port marked MODEM
to the port marked DSL on your router. Finally, connect your fixed-
line telephone directly to the splitter filter's port marked TEL.
