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STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to:
The limited warranty provided by BSH Home Appliances Corporation(BSH) in this Statement
of Limited Product Warranty applies only to the Thermador® dishwasher (“Product”)sold to
you, the first using purchaser, provided that the Product was purchased:
• For your normal, household(non-commercial) use, and has in fact at all times only been
used for normal household purposes;
• New at retail (not a display, “as is”, or previously returned model), and not for resale, or
commercial use.
• Within the United States or Canada, and has at all times remained within the country of
original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein
and to each succeeding owner of the product purchased for ordinary home use during the
term of the warranty.
Please make sure to return your registration card; while not necessary to effectuate warranty
coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice
or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materials and workmanship for a period
of seven hundred thirty (730) days (2 years) from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or sus-
pended, for any reason whatsoever. This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of stainless steel, paint/porcelain
blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30)
days from the date of purchase or closing date for new construction. This cosmetic warranty
excludes slight color variations due to inherent differences in painted and porcelain parts, as
well as differences caused by kitchen lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its authorized service providers will repair
your Product without charge to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in materials or workmanship. If
reasonable attempts to repair the Product have been made without success, then Thermador
will replace your Product (upgraded models may be available to you, in Thermador’s sole
discretion, for an additional charge). All removed parts and components shall become the
property of Thermador at its sole option. All replaced and/or repaired parts shall assume
the identity of the original part for purposes of this warranty and this warranty shall not be
extended with respect to such parts. Thermador’s sole liability and responsibility hereunder is
to repair manufacturer-defective Product only, using a Thermador authorized service provider
during normal business hours. For safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the Product yourself, or use an un-authorized
servicer; Thermador will have no responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have someone other than an authorized service
provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL
AND VOID. Authorized service providers are those persons or companies that have been spe-
cially trained on Thermador products, and who possess, in Thermador’s opinion, a superior
reputation for customer service and technical ability (note that they are independent entities
and are not agents, partners, affiliates or representatives of Thermador). Notwithstanding
the foregoing, Thermador will not incur any liability, or have responsibility, for the Product
if it is located in a remote area (more than 100 miles from an authorized service provider) or
is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Thermador would still pay for labor and parts
and ship the parts to the nearest authorized service provider, but you would still be fully liable
and responsible for any travel time or other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide you with any concessions, includ-
ing repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that is not the direct
fault of Thermador, including without limitation, one or more of the following:
• Use of the Product in anything other than its normal, customary and intended manner
(including without limitation, any form of commercial use, use or storage of an indoor
product outdoors, use of the Product in conjunction with air or water-going vessels).
• Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper or negligent installation, tampering, failure to
follow operating instructions, mishandling, unauthorized service (including self per-
formed “fixing” or exploration of the appliance’s internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city, or county electrical, plumbing
and/or building codes, regulations, or laws, including failure to install the product in
strict conformity with local fire and building codes and regulations.
• Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances
that accumulate on, in, or around the Product.
• Any external, elemental and/or environmental forces and factors, including without
limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive
moisture or extended exposure to humidity, lightning, power surges, structural failures
surrounding the appliance, and acts of God.
• Service calls to correct the installation of your refrigerator, to instruct you how to use
your refrigerator, to replace house fuses or correct house wiring or plumbing
• Removal and replacement of trim or decorative panels that interfere with servicing the product.
• Labor or parts installed by any non-designated service company during the full warranty
period, unless approved by Thermador before service is performed.
In no event shall BSH have any liability or responsibility whatsoever for damage to surround-
ing property, including cabinetry, floors, ceilings, and other structures or objects around the
Product. Also excluded from this warranty are Products on which the serial numbers have
been altered, defaced, or removed; service visits to teach you how to use the Product, or
visits where there is nothing wrong with the Product; correction of installation problems (you
are solely responsible for any structure and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foundation/flooring, and for any alter-
ations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE
REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR
TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY
IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE
PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE
MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT,
“BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGESWHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in
writing by an officer of BSH.