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PROBLEM CAUSE SOLUTION
No power Loose power connection Check connection at the
unit and socket
Can not switch to boil
/reboil
Water level is too low Fill water
Unit just finished boiling
and air bubbles are
trapped inside
Open lid to release air.
Close lid
Interior is dirty and filter
blocked
Clean
Water cannot be poured
out smoothly by pushing
dispense key or touch-
cup button
TROUBLESHOOTING
Water flowing out from
unit
Water added above
FULL line
Clean inner pot with
Citric Acid
Do not add water above
FULL line
White residues in water
Boiling sound is
excessively loud
Interior is dirty and filter
blocked
Mineral deposits (not a
defect of the unit)
Clean inner pot with
Citric Acid
CAUTION
1. DO NOT place near open flames.
2. DO NOT use the appliance without sufficient space around it, as exiting
steam may damage the wall etc.
3. DO NOT leave the water for long durations inside the Inner Pot.
SAFETY PRECAUTIONS
1. When unpacking, there may have some peculiar smell in inner pot due to the
close packing. Please fill water to full mark and put two slices of lemon into it,
boil twice or three times to lighten the smell.
2. When unpacking, there maybe have some water in inner pot and/or in water
level gauge, it is frost of steam, is normal.
3. if being used for a long time, the inner pot may be scaled, or the deposited
impurity of water may cause some yellow spots on the bottom. If the above
method dose not work, you could use citric acid or special scale-cleanser for
the electric pump air pot instead of lemon.
4. Please keep filling water in time to avoid empty-boiling, or the inner pot will
become yellow and nondurable.
ELECTRIC PUMP AIRPOT USAGE TIP
1. Detach the power plug from the power supply before cleaning.
2. Discard any remaining hot water and allow the appliance to cool down
completely before cleaning.
3. Wipe with clean damp cloth. Do not immerse the thermo pot into water or
any other liquids.
4. Do not clean with abrasive detergent, gasoline or turpentine to avoid
damaging the outer body’s finishing.
5. Wipe the inner pot using a clean damp cloth or soft sponge.
6. Do not use any brush with hard bristles or with abrasive detergent.
7. Remove dirt/grime on the outer body using a soft, damp cloth.
8. After using for prolonged durations, water impurities will accumulate
inside the inner pot and clog the water outlet.
9. To clean water impurities inside the inner pot, fill citric acid (70gm) with
water into the inner pot and boil for 30 minutes once every month if the
water used is not purified.
10. Discard water after boiling and gently wipe all water remnants with soft
wet sponge once the appliance has cooled down.
11. Boil water again and discard completely to clean the inner pot. Repeat
if necessary.
12. Prior to storage, ensure that the unit is completely dry. Store it into a
plastic bag and seal it to prevent insects from getting in.
CARE & CLEANING