V-tech ErisTerminal VSP726 User manual

ErisTerminal® SIP Deskset
VSP726
Administrator and Provisioning Manual
Rev. 2 08/16

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VSP726 Administrator and Provisioning Manual
C ONTENTS
Preface ...................................................................................................... 7
Text Conventions ................................................................................................................8
Audience.............................................................................................................................8
Related Documents ............................................................................................................8
Introducing the VSP726 ........................................................................... 9
About the VSP726 deskset...............................................................................................10
Quick Reference Guide .................................................................................................... 11
Programmable Feature Keys............................................................................................ 13
Other possible programmable key settings .........................................................14
LED Behavior ...................................................................................................................16
Programmable Hard Keys ................................................................................................17
Network Requirements .....................................................................................................18
VSP726 Configuration Methods .......................................................................................19
Adding a Custom Logo .....................................................................................................20
Idle screen logo behavior..................................................................................... 20
Logo specifications ..............................................................................................20
Uploading a custom logo .....................................................................................20
Custom logo user interactions .............................................................................21
Customizing Soft Keys......................................................................................................22
Custom soft key configuration file settings .......................................................... 24
Using an SD card .............................................................................................................25
Inserting and ejecting an SD card........................................................................25
Configuration Using the Phone Menus ................................................ 27
Viewing the Main Menu .................................................................................................... 28
Using the Status menu.........................................................................................28
Viewing Line status..............................................................................................30
Using the Admin Settings Menu .......................................................................................31
Using the Network Setting menu .........................................................................33
Using the Line menu............................................................................................ 36
Using the Provisioning menu ...............................................................................37
Using the Security menu...................................................................................... 38
Using the Call Recording menu...........................................................................40
Using the Edit password menu ............................................................................41

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VSP726 Administrator and Provisioning Manual
Using the WebUI..................................................................................... 42
Using the Web User Interface (WebUI) ............................................................................43
Status Page ......................................................................................................................46
System Status......................................................................................................46
System Pages .................................................................................................................. 47
SIP Account Management...................................................................................47
General Account Settings .............................................................................47
Dial Plan........................................................................................................50
SIP Server Settings.......................................................................................51
Registration Settings .....................................................................................52
Outbound Proxy Settings ..............................................................................52
Backup Outbound Proxy Settings .................................................................52
Caller Identity Settings ..................................................................................53
Audio Settings ...............................................................................................53
Quality of Service ..........................................................................................54
Signaling Settings .........................................................................................54
Voice .............................................................................................................55
Feature Access Codes Settings....................................................................55
Busy Lamp Field ........................................................................................... 57
Voicemail Settings.........................................................................................58
NAT Traversal ...............................................................................................58
Music on Hold Settings .................................................................................59
Network Conference Settings .......................................................................59
Session Timer ...............................................................................................59
Jitter Buffer....................................................................................................60
Keep Alive .....................................................................................................60
Call Settings.........................................................................................................61
General Call Settings .................................................................................... 61
Do Not Disturb...............................................................................................62
Auto Answer..................................................................................................62
Call Forward..................................................................................................62
Call Completion.............................................................................................63
Custom Ringer ..............................................................................................64
User Preferences.................................................................................................65
General User Settings...................................................................................65
Call Hold Reminder ....................................................................................... 66
Call Waiting ...................................................................................................66
Call Transfer..................................................................................................67
Programmable Feature Keys...............................................................................68
Programmable Hard Keys ...................................................................................73
Speed Dial Keys ..................................................................................................76
Speed Dial Keys............................................................................................77
Ringer Settings ....................................................................................................77
Paging Zones.......................................................................................................78
Server Application................................................................................................80
Action URI Syntax .........................................................................................80
Action URI .....................................................................................................81
XML Push Settings........................................................................................83

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VSP726 Administrator and Provisioning Manual
Hotline Settings....................................................................................................84
Local Call Recording............................................................................................85
Network Pages .................................................................................................................86
Basic Network Settings........................................................................................87
Basic Network Settings .................................................................................87
Advanced Network Settings.................................................................................89
PC Port.......................................................................................................... 89
VLAN.............................................................................................................89
LLDP-MED ....................................................................................................90
802.1x ...........................................................................................................90
VPN...............................................................................................................91
Contacts Pages ................................................................................................................92
Local Directory.....................................................................................................92
Create Local Directory Entry .........................................................................94
Directory Import/Export .................................................................................94
Blacklist .........................................................................................................95
Create Blacklist Entry....................................................................................96
Blacklist Import/Export ..................................................................................97
LDAP ...................................................................................................................98
LDAP Settings...............................................................................................98
About LDAP attribute filters...........................................................................98
Broadsoft ...........................................................................................................101
Broadsoft Phonebook Settings....................................................................101
Remote XML......................................................................................................102
Remote XML Directory Format ...................................................................102
Call History ........................................................................................................104
Servicing Pages..............................................................................................................105
Reboot ...............................................................................................................105
Time and Date ...................................................................................................106
Time and Date Format ................................................................................107
Network Time Settings ................................................................................107
Time Zone and Daylight Savings Settings ..................................................107
Manual Time Settings..................................................................................108
Custom Language .............................................................................................109
Custom Logo ..................................................................................................... 110
Firmware Upgrade ............................................................................................. 111
Firmware Server Settings............................................................................ 111
Manual Firmware Update and Upload ........................................................ 112
Updating a Cordless Handset ..................................................................... 112
Provisioning ....................................................................................................... 113
Provisioning Settings................................................................................... 115
Plug-and-Play Settings................................................................................ 115
DHCP Settings ............................................................................................ 115
Resynchronization....................................................................................... 116
Import Configuration.................................................................................... 117
Export Configuration ................................................................................... 118
Reset Configuration .................................................................................... 119
Security..............................................................................................................120
Administrator Password ..............................................................................120

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VSP726 Administrator and Provisioning Manual
User Password............................................................................................121
Phone Lock .................................................................................................121
PIN Masking................................................................................................122
Web Server .................................................................................................123
Trusted Servers .................................................................................................124
Trusted IP ..........................................................................................................125
Certificates.........................................................................................................126
Device Certificate ........................................................................................126
Trusted Certificate .......................................................................................127
TR-069 Settings.................................................................................................128
System Logs ......................................................................................................129
Syslog Settings ...........................................................................................129
Network Trace .............................................................................................130
Download Log .............................................................................................130
Provisioning Using Configuration Files............................................. 131
The Provisioning Process ...............................................................................................132
Resynchronization: configuration file checking..................................................133
VSP726 restart ..................................................................................................133
Configuration File Types.................................................................................................134
Data Files........................................................................................................................135
Configuration File Tips and Security...............................................................................136
Guidelines for the MAC-Specific configuration file.............................................136
Securing configuration files with AES encryption ..............................................137
Configuration File Parameter Guide................................................... 139
sip_account Module: SIP Account Settings ....................................................................140
General configuration file settings .....................................................................141
MAC-specific configuration file settings .............................................................150
hs_settings Module: Handset Settings ...........................................................................156
General configuration file settings .....................................................................156
MAC-specific configuration file settings .............................................................156
network Module: Network Settings .................................................................................157
General configuration file settings .....................................................................157
MAC-specific configuration file settings .............................................................159
provisioning Module: Provisioning Settings ....................................................................162
security Module: Security Settings .................................................................................167
time_date Module: Time and Date Settings....................................................................169
log Module: System Log Settings ...................................................................................173
remoteDir Module: Remote Directory Settings ...............................................................174
web Module: Web Settings.............................................................................................179
trusted_ip Module: Trusted Server and Trusted IP Settings...........................................180
user_pref Module: User Preference Settings..................................................................181
General configuration file settings .....................................................................181
MAC-specific configuration file settings .............................................................183
call_settings Module: Call Settings .................................................................................186
General configuration file settings .....................................................................186
MAC-specific configuration file settings .............................................................186
pfk Module: Programmable Feature Key Settings ..........................................................190

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VSP726 Administrator and Provisioning Manual
Programmable Feature Keys.............................................................................190
Programmable Hard Keys .................................................................................193
speed_dial Module: Speed Dial Settings ........................................................................195
audio Module: Audio Settings.........................................................................................196
ringersetting Module: Distinctive Ringer Settings ...........................................................198
call_record Module: Call Recording Settings..................................................................199
file Module: Imported File Parameters............................................................................200
General configuration file settings .....................................................................200
MAC-specific configuration file settings .............................................................202
xml_app Module: XML Settings......................................................................................204
system_event Module: Action URI Settings....................................................................205
tr069 Module: TR-069 Settings.......................................................................................207
tone Module: Tone Definition Settings ............................................................................209
profile Module: Password Settings .................................................................................215
General configuration file settings .....................................................................215
MAC-specific configuration file settings .............................................................215
page_zone Module: Paging Zone Settings.....................................................................216
phonelock Module: Phone Lock Settings .......................................................................218
softkey Module: Custom Soft Key Settings.....................................................................219
Troubleshooting ................................................................................... 220
Common Troubleshooting Procedures ...........................................................................220
Appendixes........................................................................................... 222
Appendix A: Soft Keys....................................................................................................222
Appendix B: Maintenance...............................................................................................224
Appendix C: GPL License Information ...........................................................................225

Preface 7 Back to Contents
VSP726 Administrator and Provisioning Manual
PREFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product. You can also visit our website at
businessphones.vtech.com or call 1 [phone].
This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP726 SIP deskset with software version 2.0.3.2. See “Using the Status
menu” on page 28 for instructions on checking the software version on the VSP726. Please
read this manual before installing the product.
Please print this page and record the following information regarding your product:
Model number: VSP726
Type: Small to medium business SIP-endpoint deskset
Serial number: _______________________________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of
the console.
Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.

Preface 8 Back to Contents
VSP726 Administrator and Provisioning Manual
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Audience
This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.
As the VSP726 SIP deskset becomes certified for IP PBX equipment or services, VTech
may publish interop guides for those specific services. The interop guides will recommend
second-party devices and settings, along with VSP726-specific configurations for optimal
performance with those services. For the latest updates, visit our website at
businessphones.vtech.com.
Related Documents
The VSP726 Quick Start Guide contains a quick reference guide to the VSP726 external
features and brief instructions on connecting the VSP726 to a working IP PBX system.
The VSP726 User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.
The documents are available from our website at businessphones.vtech.com.
Table 1. Description of Text Conventions
Text Format Description
Screen Identifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
CallFwd
Notes provide important information
about a feature or procedure.
A caution means that loss of data or
unintended circumstances may result.

Introducing the VSP726 9 Back to Contents
VSP726 Administrator and Provisioning Manual
CHAPTER 1
INTRODUCING THE VSP726
This administrator and provisioning guide contains detailed instructions for configuring the
VSP726 SIP deskset. Please read this guide before attempting to configure the VSP726.
Some of the configuration tasks described in this chapter are duplicated in the Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.
This chapter covers:
“About the VSP726 deskset” on page 10
“Quick Reference Guide” on page 11
“Programmable Feature Keys” on page 13
“Programmable Hard Keys” on page 17
“Network Requirements” on page 18
“VSP726 Configuration Methods” on page 19
“Adding a Custom Logo” on page 20
“Customizing Soft Keys” on page 22
“Using an SD card” on page 25.

Introducing the VSP726 10 Back to Contents
VSP726 Administrator and Provisioning Manual
About the VSP726 deskset
The VTech VSP726 SIP deskset is a business phone designed to work with popular SIP
telephone (IP PBX) equipment and services. Once you have ordered and configured your
SIP equipment or service, the VSP726 enables you to make and receive calls as you would
with any other business phone. The VSP726 provides calling features like hold, transfer,
conferencing, speakerphone, speed-dial numbers and one-touch directory access.
The VSP726 deskset features include:
2.5-inch backlit Liquid Crystal Display
Speakerphone, headset, hold and mute
Up to 4 SIP account registrations
Up to 8 active SIP sessions
3-way conferencing
12 dual-function programmable keys
Message Waiting alert LED
Dual GigE Ethernet ports
Power over Ethernet enabled
DECT cordless headset and cordless handset support
For information about registering a cordless headset, see the VSP726 Deskset
User's Guide. For information about registering a cordless handset, see the
VSP601A Handset Quick Start Guide.
Micro SD card slot for call recording, network traces, system logging, firmware
updates and configuration file backup and updates.
1000-entry Call Log
There are two network ports, known as the Ethernet port and PC port, at the back of the
VSP726. The Ethernet port allows the VSP726 deskset to connect to the IP PBX. The PC
port is for another device such as a personal computer to connect to the Ethernet network
through the VSP726.
You can configure the VSP726 using the menus on the phone, a browser-based interface
called the WebUI, or an automatic provisioning process (see “Provisioning Using
Configuration Files” on page 131). The WebUI enables you to configure the VSP726 using
a computer that is connected to the same Local Area Network. The WebUI resides on the
VSP726, and may get updated with firmware updates.
The VSP726 SIP deskset supports intercom and call transfers between system extensions
and can connect you and two other parties on the same conference call.
The VSP726 has 12 dual-function programmable keys. You can program these keys for
quick dial, busy lamp field, line access or any of the functions described in “Programmable
Feature Keys” on page 13.