VILLBAU VBIP-G User guide

VBIP-G
Mobile Communicators
GPRS (2G), WCDMA (3G), LTE ( G)
Installer Manual
Rev. 2018.08.1 .

DECLARATION OF CONFORMITY
DECLARATION OF CONFORMITY
(in accordance with 93/68/EEC)
(in accordance with 93/68/EEC)
We, VILLBAU Security Systems Ltd. (1182 Budapest, Üllői út 611., HUNGARY) decla e, that the
following p oducts:
VBIP-G GPRS/GSM communicato
VBIP-3G HSPA/UMTS communicato
VBIP-4G LTE communicato
a e in confo mity with the following EU di ectives:
2014/30/EU Elect omagnetic Compatibility
2014/53/EU Radio Equipment Di ective
2011/ 5/EU RoHS2 Di ective
The p oducts named above comply with the equi ements of these EU Di ectives by meeting the
following standa ds:
EN 55011:2009+A1:2012 RF Emission Standa d
EN 50130-4:2011 Elect omagnetic Immunity
EN 50130-5:ed.2 Environmental Class II
EN 50131-1:200 +A1:2008 Int usion Systems
EN 50131-3:2009 System Security G ade 3
EN 5013 -1:2012 Ala m T ansmission Systems, SP5, DP4
We he eby decla e that the p oducts named above has been designed to comply with the elevant
sections of the above efe enced standa ds and specifications. The units comply with all essential
equi ements of the di ectives when installed and used as pe manufactu e 's inst uctions. This
decla ation is based on the following epo ts:
Organization: Abegu a.s., L1184
Report Nr. P/18/01/51 EMC
Organization: TESTALARM Praha Ltd.
Report Nr. 6345 9354, TAP 24/2018
The technical documentation suppo ting this decla ation is available at the above add ess fo inspection
by the elevant autho ities. The p oducts a e ma ked with the CE ma k.
In case of any change made to the inst uments without the w itten pe mission of VILLBAU Secu ity
Systems, including any ha dwa e o softwa e changes, o the imp ope use of the inst uments, this
decla ation should be conside ed void.
Budapest, 14th August 2018.
……………………………………….
Vass József
a VILLBAU Kft. képviseletében

TABLE OF CONTENTS
DECLARATION OF CONFORMITY....................................................................................................................3
1. INTRODUCTION................................................................................................................................................5
2. SYSTEM OVERVIEW..........................................................................................................................................5
3. OVERVIEW............................................................................................................................................................6
4. LED INDICATORS...............................................................................................................................................7
5. GENERAL RECOMMENDATIONS.................................................................................................................9
6. PROGRAMMING THE COMMUNICATOR WITH PC...........................................................................12
7. TROUBLESHOOTING.....................................................................................................................................14
. TESTING AMS SERVER CONNECTION....................................................................................................15
9. FIRMWARE UPGRADE...................................................................................................................................16
10. SMS PROGRAMMING.................................................................................................................................1
11. TECHNICAL DATA.........................................................................................................................................20

1. INTRODUCTION
The VBIP-G Mobile Communicaotrs are recommended for security installations, where
the reporting to Alarm Monitoring Service providers (AMS) has to be made over
Ethernet and/or mobile networks. The main reporting channel is the Ethernet network,
and the GPRS, WCDMA (HSPA/UMTS), or LTE mobile internet network. On 2G devices
GSM call can be used as a backup. For all ways, a primary and a secondary channel can
be given. The secondary channel can be used as a backup, or for parallel reporting
(double reporting). The VBIP-G communicators provide a reliable and secure solution for
event reporting over the internet, at an unbeatable price/performance ratio.
To be able to use and understand all the features of the VBIP-G series
communicators, please, read this Installer Manual carefully.
SAFETY NOTICE! Please, take care of installing and using this product
according to the instructions and procedures detailed in this manual to
ensure proper product safety.
2. SYSTEM OVERVIEW
The VBIP-G communicator receives the messages from the telco interface of the security
control panel, in Contact ID format, and forwards these through the wired or mobile
internet network or cellular network to the Alarm Monitoring Service central.
AMS eceiveGSM
VBIP-G
Route
Mobile
inte net
inte net
Ethe net

3. OVERVIEW
Terminal block for connections (VBIP-G and VBIP-G-3G)
Antenna socket (SMA)
SIM card holder
USB connector for programming and debugging
Serial connector, for IO- 4 and Secolink connection, or programming
Ethernet connector (10-Base T)
Power/Signal LED (LED-1)
Trouble LED (LED-2)
I/O indicator LEDs (LED-3 and LED-4)
Mobile Comm LED (LED-5)
Ethernet Status LED (LED-6)









11









11

4. LED INDICATORS
LED-1: Powe /Signal LED
In case of proper power supply, the LED-1 lights continuously, and indicates
mobile network signal strength by slow flashes in every 10 seconds:
0, 1 flashes no / weak signal level
2, 3 flashes medium / good signal level
If the power supply to the communicator fails, (falls below 10 V DC), the
LED-1 will flash fast. In case the power supply restores (raises above 12V DC),
the LED-1 will return to normal operation. During programming, the LED-1
flashes slowly.
LED-2: T ouble LED
Provides general fault signal
no light No trouble condition, proper operation.
continuous light The configured reporting channel has physical
problem (e.g. no SIM card)
flash Unsuccessful reporting attempt on one or all
reporting channels
If LED-1 and LED-2 flash promptly alternating, it indicates that these is
no reporting channel has been properly programmed. During firmware
upgrade of the unit the two LEDs flash alternating slowly.
LED-3: IO-1 indicato LED
LED-4: IO-2 indicato LED
LED-3 and LED-4 show the status of the I/O #1 and #2 of the communicator
according to the selected operating mode (input or output).
light Input or output active
no light Input or output inactive

LED-3: Mobile Comm LED
Indicates the status of the mobile internet connection
continuous light Mobile internet connection is OK
no light Initiating mobile internet connection, or no SIM card,
or no mobile channel is programmed.
flash Some or all mobile internet channels have failed to
report properly to the AMS central.
LED-6: Ethe net Comm LED
Indicates the status of the Ethernet connection
continuous light Ethernet connection is OK
no light No Ethernet cable connected, or the connected
router does not support 10-Base T connection link.
flash Some or all IP channels have failed to report properly
to the AMS central, or device is not properly
configured on the local network (Router or DHCP
failure)
If the Ethernet cable is connected to the module, and it could be
properly configured on the local network, LED-6 will light even if there
are no IP reporting channels are configured. In this case, the device will
still be accessible on the local network for remote programming.

5. GENERAL RECOMMENDATIONS
The VBIP-G communicators can report to AMS servers via the Ethernet and/or mobile
internet network. A primary and secondary reporting channel for all communication
media. Furthermore, email and SMS sending is available for notification purposes.
The VBIP-G communicator uses a special DTMF format for GSM
reporting which guarantees problem-free transmission over the GSM
audio line. However, due to that, GSM reporting can only be used with
a compatible ENIGMA II eceive only!
The priority of the communication channels corresponds to their number – so reporting
on the lower number channel is in priority over reporting on higher numbered channels.
The communication channels are as follows:
CH1 and CH2 Ethernet (IP) channels
CH3 and CH4 Mobile internet channels
CH4 and CH5 GSM channels (if available)
CH7 E-mail notification (if available)
CH SMS notification
When using Ethernet (IP) reporting, the internet connection is provided
for the communicator by the local router. To ensure problem-free
reporting, it is recommended to provide uninterrupted power supply
for the router.
The average mobile data usage of the VBIP-G communicator is
estimated at 5-6 MB/month. This value can depend on the frequency
of the test (keep-alive) signals. Please, use a SIM card with at least 5-
10MB/month data plan.
If the protection of the SIM card is not required otherwise, it is
recommended to switch the PIN code request of the SIM card off.

The operating mode of the communicator determines, how the available
communication channels will be actually used for event reporting, so which channels are
used as primary and for backup. The available options are as follows:
1-2-3-4-5-6 mode (default)
In this mode, the communicator sends the event to the first available server, according
to the priortiy of the available channels. Upon success, no further reports will be made.
1-2; 3-4; 5-6 mode
Using this mode, the events will be reported on available IP, mobile internet and GSM
channels as well, even if reporting to any of these has been successful. E.g. it will report
the event over mobile internet even if it has already been reported over IP.
1-2-3-4 Pass-Th ough mode
This mode is very similar to the first one, but with an important difference. In this mode,
the event received over telco interface will be acknowledged to the control panel AFTER
the event has been successfully reported to and acknowledged by the server. This
method is slower, but provides in most cases more reliable reporting. The GSM channels
(CH5 and CH6) cannot be used in this mode.
1-3-5; 2-4-6 mode
This mode can be used, when the events has to be reported to two independent AMS.
An IP, mobile internet and GSM channel can be used for each AMS server.
In all operating modes, the number of reporting trials on mobile
internet and GSM channels is limited, to keep data traffic at a
reasonable rate. After 4 unsuccessful communication trials the
reporting will be suspended on the given channel until another event is
to be reported, or the next channel test is due. Reporting trials on the
ethernet (IP) channels is not limited in any ways to ensure, that the
communication restores in shortest possible time, after the cause of
the problem has been eliminated.

The VBIP-G communicators are connected in most cases to the telco interface (TIP and
RING terminals) of the security control panel. When connected to the telco interface of a
security control panel, the following might be considered:
–Telephone communication should be enabled for the security control panel
–DTMF (Tone) dialing must be set
–A telephone number must be set for reporting
–A user account must be set for reporting (do not use '0' digit, if possible)
–Contact ID (all codes) format must be selected
–It might be necessary to turn off Telephone line monitoring (TLM) option
–It might be necessary to turn off dial tone detection
–For some control panels, the „Force Dialing” option must be set.
The communicator receives the reports over its telco interface, and forwards the
messages to the AMS central.
If the events cannot be reported on any of the programmed channels,
the communicator will suspend receiving further events on the telco
interface until the communication with the servers has been restored.
If there is a failure in the operation of the communicator, the „Debug”
mode can be used to identify the cause of the problems. More
information at „Troubleshooting”.
In case resetting of the communicator is necessary, this can be done by
sending the #<passwo d> eset SMS command to it. (<password> is
the SMS Programming Password parameter, its default value is 1234).

6. PROGRAMMING THE COMMUNICATOR WITH PC
The VBIP-G communicators can be programmed via the USB connector (virtual serial
port). For programming, please, use the EniTerm software.
The VBIP-G communicators are supported from EniTerm version 2.30. It
is always recommended to check the latest available software version
before programming. The latest version of the EniTerm software can be
downloaded at www.villbau.com, for free.
The programming steps are as follow:
1. Connect the VBIP-G communicator to the PC with a mini-USB cable.
2. Start EniTerm, then open the proper device file, and select produc type:
- VBIP.ET – VBIP-G programming
3. Set the COM port for programming in the Communication / Port Settings menu. The
password for programming is „1234” by default.
5. Read out current settings from device, by clicking on Communication / Read button.
The firmware version of the device can
be interpreted as follows:
G – 16 (year – 2016, alphanumeric)
6 – 6 (month – June, hexadecimal)
03 – 3 (day – the third)

6. Set the parameters in EniTerm, as needed. In case you have used VBIP or VBIP-G
communicator before, then you might realize, that the options are similar, but only
channels 3,4,5, and 6 can be accessed.
The short description of the options, that can be set in EniTerm, can be
found by right-clicking on them in the UI.
7. When all the required options and parameters have been set, these can be
donwloaded to the device by clicking on Communication Write.
. The commonly used settings may be worth to save on the PC as a template for
programming communicators. This can be done at File Save menu. The previously
saved settings can be reloaded later by using File Open menu.

7. TROUBLESHOOTING
If there is any problem with the communciators it is always
recommended to upgrade their firmware to the latest available version,
as this could solve most problems.
SYMPTOM: No connection between the VBIP-G and the PC during programming
SOLUTION: Check the USB cable connection at the PC. Check the Device Manager in
Windows, if the driver for the USB serial port is properly installed, and the virtual serial
port (COM) appears in the device list. Check, if the EniTerm software is set to the same
COM port.
SYMPTOM: The Ethernet LED (LED-6) is flashing, no communication goes to AMS
SOLUTION: Check, if the IP channels are programmed properly. Check if the LAN
parameters are programmed properly, and the device gets a valid IP address on the
LAN. Check if router supports 10-Base T communications.
SYMPTOM: the settings of VBIP-G seem to be ok, but no communication goes through
to the AMS central.
SOLUTION: Check the IP address and port settings for the AMS server. Check the APN
settings. Turn off PIN request at the SIM card, using a mobile phone. Check if there is
proper cellular signal level. Check, if the mobile internet service is available for the SIM
card – use it with a mobile phone, and verify internet connection.
SYMPTOM: The control panel cannot send messages to the VBIP-G communicator.
SOLUTION: Check, if the control panel is programmed properly – reporting is enabled,
set to tone dialing, a proper account code and phone number is set, and Contact ID is
selected as reporting format.
SYMPTOM: The control panel shows Comm Fault
SOLUTION: For some control panels it may required to disable TLM and/or dial tone
detection. In some cases,
The VBIP-G communicator can provide the following error messages (examples):
1354 012 99 = Ethernet cable is not connected
1354 034 99 = SIM card not present
1354 999 99 = Comm Trouble between the VBIP-G and the control panel
1354 001 99 = Comm Failure on channel IP #1 (Ethernet)
1354 003 99 = Comm Failure on channel Mobile Internet #1
1354 006 99 = Comm Failure on channel GSM #2
1354 000 99 = Comm Failure for all channels in 3-4-5-6 mode.
1354 020 99 = Comm Failure for channels 3 and 4 in 3-4; 5-6 mode.
1354 100 99 = Comm Failure for channels 3 and 5 in 3-5; 4-6 mode.
1354 200 99 = Comm Failure for channels 4 and 6 in 3-5; 4-6 mode.

8. TESTING AMS SERVER CONNECTION
In case of eventual communicaton failures, when it is suspected, that the communicator
cannot access the server of the AMS central, it can be useful to check server availability
on the public internet network. For testing the software IPT.EXE can be used.
The IPT.EXE can be downloaded from the www.villbau.com site, for
free. The file does not have to be installed, can only be run, as is.
1. The IP address or domain name of the AMS server must be set.
2. The ports for accessing the AMS server must be set as follows:
Receive port – for event reception, Telnet port – for remote programming, Web-
server port – for browser-access
3. Clicking on Test button, the software checks the available ports, and indicates Pass or
Fail status.
4. More settings can be done at the Options menu:
- Enable TCP Test Report = TCP connection testing
- Enable UDP Test Report = UDP connection testing
- Invisible TCP UDP Test = The test event used for checking connection will not be
displayed on the receiver
- Enable AES Crypted Test Report AES Key = AES enrcyption testing

9. FIRMWARE UPGRADE
It is recommended to upgrade regularly latest device firmware to use
new functions and eliminate possible bugs.
Firmware upgrade can be done by VBUploader , this is free you could
download from the www.villbau.com website. The sofware always
contains the latest firmwares.
The firmware upgrade steps are the following:
1. Please save the actual settings from the communicator with EniTerm software before
firmware upgrade (check System programming with PC software chapter).
2. Start VB Uploader program for firmware upgrade.
3. Choose your unit type (STEP 1. - VBIP-G), then press NEXT.
4. Choose the new firmware file for the upgrade (STEP 2.), then press NEXT.
5. Choose the COM port, where the VBIP-G is connected (STEP 3.), then NEXT.

6. The upgrade process can be started by pressing START button. The program verifies
the current firmware version, then waits for the user to confirm the upgrade:
7. Selecting „Yes” will start the upgrade. The whole process takes about 1 minute. If you
select „No”, then no change in the firmware will be done.
. As the upgrade is completed, load back the program data with the EniTerm software.
(see section 6. Programming the communicator with PC).
To be able to use the latest features and options, it might be necessary
to obtain the latest version of the EniTerm software. The EniTerm
software can be donwloaded from www.villbau.com for free.

10. SMS PROGRAMMING
In case it is needed (and the SIM card used in the unit is capable to send and receive
SMS messages), the most important features and parameters can be configured using
SMS messages.
An SMS message can containt multiple commands, separated by
spaces. The proper execution of the commands is verifyed by
answering an „OK” messages. If there is any problem with the
commands, an „ERROR” reply message is generated. After some
specific control commands, the device will perform a reboot.
The <password> used at SMS programming can be programmed with
the EniTerm software, the default value is 1234. The <ch> parameter is
the number of the actual channel, where it is applicable.
The following SMS commands can be used:
#<password>* reset – pl.: #1234* reset
The communicator will be reset within 30 seconds.
#<password>* ? – pl.: #1234* ?
The communicator reports the status of its inputs and its firmware version.
#<password>* apn=<apn> – pl.: #1234* apn=online
#<password>* apn=<apn>,<apn-user>,<apn-psw> – pl.: #1234* apn=my.apn,id,pw
Sets the APN for the SIM card, if necessary, username and password can also be given.
The device will restart within 30 seconds.
#<password>* a=<account-id> – pl.: #1234* a=1234
#<password>* a<ch>=<account-id> – pl.: #1234* a3=5678
Sets the account-id of the communicator globally, or by individual channels. The device
will restart within 30 seconds.
#<password>* s<ch>=<ip>:<port>:<tcp/udp> – pl.: #1234* s4=my.ams.com:987:tcp
#<password>* s<ch>=<phone-nr> – pl.: #1234* s5=36301234567
This command sets the server parameters for channels 3 and 4, and the CMS phone
number for channels 5 and 6. The protocol setting (tcp or udp) is optional, and the
phone number has to be given in international format, without the preceeding + or 00
prefix. Setting s=0 will disable reporting on all channels, s4=0 will disable reporting on
channel 4. The device will restart within 30 seconds.

#<password>* t<ch>=<test-period> – pl.: #1234* t4=10
Sets the test period in minutes, for the given channel. The period value can be between
0 and 65535, setting 0 will disable test reports. The device will restart within 30 seconds.
#<password>* tc=<test-code> – pl.: #1234* tc=1603
#<password>* tc<ch>=<test-code> – pl.: #1234* tc5=1602
Sets the test code globally, or by individual channels. Please, take care to program a
valid Contact-ID code. The device will restart within 30 seconds.
#<password>* o<n>=<on/off> – pl.: #1234* o1=on
Can be used to control the on-board outputs of the commnunicator. Value of<n> can
be 1 or 2. The corresponding I/O of the device should be programmed as an output,
and the operation of the output follows the preprogrammed scheme. The output can be
activated with the „on”, or „1” values, and deactivated with „off” or „0”.
#<password>* ox<n>=<on/off> – pl.: #1234* o1=on
Can be used to control the outputs of the IO- 4 module(s), connected to the
communicator. Value of<n> can be 1 to . The operation of the corresponding output
of the IO- 4 will follow its preprogrammed scheme. The output can be activated with
the „on”, or „1” values, and deactivated with „off” or „0”. When no IO- 4 module(s) are
connected to the communicator, the command will be acknowledged, but ignored.
#<password>* p<n>=<phone-nr> – pl.: #1234* p5=36301234567
The command can be used to set the telephone numbers, which can activate the gate-
control function. Value of <n> can be between 1 and . To use the gate-control
function, some of the outputs of the communicator (or a connected IO- 4 module) must
be enabled and set to „gate-control” mode. In this mode, any calls received from the
given telephone numbers will activate the corresponding output.

11. TECHNICAL DATA
VBIP-G
Power Supply 10,5 – 2 ,0 Vdc
Standby Current 0 mA
Maximal Current 600 mA
Inputs / Outputs 2, programmable
Output type / rating OC / max. 50 mA
Ethernet connection 10 Base-T
Mobile modem
VBIP-G: M95 Quad Band 50/900/1 00/1900MHz
GPRS Class B, Multislot Class 12, GSM Class 4/Class 1
VBIP-3G: UG96 UMTS/HSPA
00/ 50/900/1900/2100MHz@UMTS
50/900/1 00/1900MHz@GSM
HSUPA Rel.7 (cat.6), HSDPA Rel.7 (Cat. )
GPRS/EDGE Multi-slot Class 33
UMTS Rel. 99/7, GSM Rel. 99/4
VBIP-4G: EG91 LTE 4G
GSM 900, DCS 1 00, WCDMA B1/B ,
LTE B1/B3/B7/B /B20/B2
Antenna SMA
Event buffer Up to 64 events
Operating temperature -10 °C / 50 °C
Size (W / L / H) 60 x 105 x 12 mm
Weight 70 g
VILLBAU Biztonságtechnika kft.
11 2 Budapest, Üllői út 611., HUNGARY
( 36 1 2975125, Fax: [phone]
* [email protected]
ü http://www.villbau.com