WBOX Technologies 0E-RCKMT1000 User manual

COPYRIGHT © 2019 ADI
USER’S MANUAL
Rackmount Series
0E-RCKMT1000 / 0E-RCKMT1500 / 0E-RCKMT2200
K01-1101046-02
EN

1
COPYRIGHT © 2019 ADI
This manual contains important instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting
to unpack, install, or operate the UPS.
CAUTION!
To prevent the risk of fire or electric shock, install in a temperature and humidity
controlled indoor area free of conductive contaminants. (Please see specifications for
acceptable temperature and humidity range).
CAUTION!
For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
CAUTION!
To reduce the risk of electric shock, do not remove the cover except to service the
battery. Ensure the input power is removed before servicing the batteries. There are no
user serviceable parts inside except for the battery.
CAUTION!
Hazardous live parts inside can be energized by the battery even when the AC input
power is disconnected.
CAUTION!
The UPS must be connected to an AC power outlet with fuse or circuit breaker
protection. Do not plug into an outlet that is not grounded. If you need to de-energize
this equipment, turn off and unplug the unit.
CAUTION!
To avoid electric shock, turn off the unit and unplug it from the AC power source
before servicing the battery or installing a computer component.
CAUTION!
To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum
branch circuit over current protection in accordance with the National Electric Code,
ANSI/NFPA 70.
CAUTION!
The UPS is suitable for use in a computer room as defined in the Standard for the
Protection of Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.
CAUTION!
There is an EPO function provided with this UPS. The EPO remote switch which is Push
button installed outside an IT room is connected by a phone line and not connected
any other equipment.
CAUTION!
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no
circumstances this unit should be used for medical applications involving life support
equipment and/or patient care.
CAUTION!
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use
with or near aquariums. Condensation from the aquarium can come in contact with
metal electrical contacts and cause the machine to short out.
CAUTION!
DO NOT USE WITH LASER PRINTERS! The power demands of laser printers are too
large for a UPS.
CAUTION!
DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT
OR NEAR A STRONG HEAT SOURCE!
CAUTION!
DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
CAUTION!
FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR
THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
WARNING:
This product can expose you to chemicals including Styrene, and Bisphenol-A, which is
known to the State of California to cause cancer, birth defects or other reproductive
harm. For more information go to www.P65Warnings.ca.gov.
IMPORTANT SAFETY INSTRUCTIONS

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UNPACKING
The box should contain the following:
(a) UPS unit; (b) User manual; (c) USB A+B type cable; (d) Rackmount bracket (two) (e) Vertical stand (two);
(f) Warranty registration card; (g) Software download card
AUTOMATIC VOLTAGE REGULATOR (AVR)
The 0E-RCKMT1000 / 0E-RCKMT1500 / 0E-RCKMT2200 can stabilize inconsistent utility power.
Incoming utility power fluctuations may be damaging to important data and hardware but Automatic
Voltage Regulation (AVR) helps protect the computer against experiencing dangerous voltage levels. AVR
automatically adjusts low or high voltages to keep equipment working at safe AC power levels (120V)
without switching to battery. Your equipment can operate normally even during the power problems such
as brownouts and blackouts. The unit’s powerful sealed lead-acid batteries will provide power only if the
incoming voltage drops below 90V or increases above 140V.
SYSTEM BLOCK DIAGRAM
HARDWARE INSTALLATION GUIDE
1. Battery charge loss may occur during shipping and storage. The first time the UPS is used, it is
strongly recommended to charge the batteries for at least 18 hours to ensure that the batteries are
at their maximum charge capacity. To recharge the batteries, simply plug the UPS into an AC outlet,
the batteries will charge whether the UPS is powered on or not.
2. With the UPS off and unplugged, connect your computer, monitor, and any externally powered data
storage device (Hard drive, Tape drive, etc.) into the outlets. DO NOT plug a laser printer, copier,
space heater, vacuum, paper shredder or other large electrical device into the UPS. The power
demands of these devices will overload and possibly damage the unit.
3. To protect a fax, telephone, modem line or network cable, connect the telephone or network cable
from the wall jack outlet to the jack marked “IN” on the UPS. Then, connect a telephone cable or
network cable from the jack marked “OUT” on the UPS to the modem, computer, telephone, fax
machine, or network device.
INSTALLING YOUR UPS SYSTEM

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4. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet
is protected by a fuse or circuit breaker and does not service equipment with large electrical
demands (e.g. air conditioner, copier, etc). The warranty prohibits the use of extension cords, outlet
strips, and surge strips.
5. Press the power switch to turn the UPS on. The Power-On indicator light will illuminate. If an
overload is detected, an audible alarm will sound and the UPS will emit one long beep. In order to
reset it, turn the unit off and unplug some equipment from outlets. Make sure the total load of the
equipment connected to the UPS is within the unit’s safe range, (refer to the technical specifications),
and then turn the unit on.
6. To maintain an optimal battery charge, leave the UPS plugged into an AC outlet at all times.
7. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it and store it
with the batteries fully charged. Recharge the batteries every three months or so, to ensure good
battery capacity and long battery life; further, this might also prevent damage to the unit from an
unlikely battery leakage.
8. The unit provides one Serial port and one USB port to allow connection and communication
between the unit and any attached computers. The Serial Port as well as its paired USB port allow for
bi-directional communication among the UPS and the primary connected computer running the
Power Management Software. The computer can monitor the UPS and alter its various
programmable parameters. When there is a power failure, the computer connected to the port will
start to shut down after a user controlled delay based on the settings given to the Power
Management Software.
Note: If the USB port is used, the serial port will be disabled. They cannot be used simultaneously.
Note: The Power Management Software is available on our website. Please refer to the address on
the included software download card for the free download.
9. EPO (Emergency Power Off) Port:
Follow the appropriate circuit diagram below to wire the cable to your EPO configuration. The EPO
remote switch is a switch installed in an outside area, connected to the unit via an ordinary RJ-11
phone line. In case of an emergency, it can be used to immediately cut-off power from the UPS unit.
INSTALLING YOUR UPS SYSTEM (continued)

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FRONT / REAR PANEL DESCRIPTION
1. Power Switch
Master on/off switch for equipment connected to the UPS.
2. Power On Indicator
An LED ring around the Power Switch indicates that the AC utility input power condition is normal and
that the UPS outlets are providing power, free of surges and spikes.
3. Multifunction LCD Readout
An LCD that shows various UPS information using icons and messages.
4. Display Toggle Button
Used to select among a variety of information the LCD can display.
5. Battery Backup, Surge Protected and AVR protected Outlets
This unit provides a total of 8 outlets with battery backup and surge protection. They ensure that
connected equipment will keep an uninterrupted operation over a period of time, during a power
failure.
6. AC Input Power Cord
Connect the AC Power cord to a properly wired and grounded outlet.
7. Input Circuit Breaker
The circuit breaker serves to provide input overload and fault protection.
8. Serial Port
The serial port allows communication between the UPS and the computer. The UPS can control the
computer’s shutdown in case of an emergency, and the computer can monitor the UPS and alter its
various programmable parameters.
BASIC OPERATION

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9. USB port to PC
This is a connectivity port allowing communication and control between the UPS and the connected
computer. You should install on your computer the Power Management Software appropriate to the
operating system you are using.
10. EPO (Emergency Power Off) Port
Allow for an emergency UPS Power-Off from a remote location.
11. Surge Protected Communication Ports - RJ11/RJ45
These ports are used to protect from various surge-conditions the standard RJ-45/RJ-11 based, (ADSL,
LAN, Phone/Modem-Lines), cabling systems.
12. Wiring Fault Indicator (Red)
This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground,
missing ground or reversed wiring. If this is illuminated, disconnect all electrical equipments from the
outlet and have an electrician verify the outlet is properly wired. The unit will not provide surge
protection without being plugged into a grounded and properly wired wall outlet.
13. TVSS Screw
Use the Transient Voltage Surge Suppression screw to ground the UPS.
Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the batteries:
Replacement of batteries located in an OPERATOR ACCESS AREA. Contact your dealer or call
the number on this manual for more information on battery replacement.
CAUTION!
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
CAUTION!
Use only the specified type of battery. See your dealer for replacement batteries.
CAUTION!
Risk of Energy Hazard, 12 V, maximum 7Ah (for 0E-RCKMT1500) or 9Ah (for the
0E-RCKMT1000 and 0E-RCKMT2200) battery. Before replacing batteries, remove
conductive jewelry such as chains, wrist watches, and rings. High energy conducted
through these materials could cause severe burns.
CAUTION!
Do not dispose of batteries in a fire. The batteries may explode. Follow all local
ordinances regarding the proper disposal of batteries.
CAUTION!
Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It
may be toxic.
Take the following precautions before replacing the battery:
1. Remove all watches, rings or other metal objects from your hands.
2. Only use tools with insulated handles.
3. DO NOT lay tools or other metal parts on top of battery or any battery terminals.
4. Wear rubber gloves and shoes.
5. Determine if the battery is grounded. If so, remove source of ground. CAUTION: CONTACT WITH A
GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK! The likelihood of such a shock will be
greatly reduced if such grounding is removed during installation and maintenance.
BASIC OPERATION (continued)
BATTERY REPLACEMENT

COPYRIGHT © 2019 ADI
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BATTERY REPLACMENT PROCEDURE
Remove the front panel on the right side.
Disconnect the black wire and red wire from the
battery.
Remove the four retaining screws.
Insert the new battery pack. Assemble the screws,
cable and front panel in the reverse sequence of
above steps.* Recharge the unit for 18 hours to
ensure the UPS performs expected runtime.
*BATTERY WIRING
Connect RED battery cable/connector to RED connector (positive to positive) on battery pack.
Connect BLACK battery cable/connector to BLACK connector (negative to negative) on battery pack.
REMINDER! The used batteries are considered hazardous waste and must be disposed through recycling.
Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by the local
regulations.
BATTERY REPLACEMENT (continued)

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1. Input Voltage Meter: This meter measures the AC voltage
from the wall outlet. The INPUT voltage readout is used to
identify the input voltage information. This can be used as a
diagnostic tool to identify poor-quality input power. Units are
listed in V (Volts).
2. Output Voltage Meter: The Output Voltage screen
measures, in real time, the AC voltage that the UPS is
providing to your connected equipment via the UPS outlets.
Units are listed in V (Volts). In the event of a complete loss of
power, severe brownout, or over voltage, the UPS relies on its
internal battery to back up to supply a consistent 120V
output.
3. Estimated Runtime: The Estimated Runtime Screen displays how many minutes of runtime can be
expected of the UPS if it were to experience a power outage. When runtime becomes shorted, the
battery capacity will decrease. (The battery capacity bar indicator will be falling.) Note: The number
displayed may be less than actual runtimes for low loads.
4. Normal Icon: This icon illuminates when the UPS is working under normal conditions.
5. Battery Icon: When there is a severe brownout or blackout, this icon will appear followed by an
alarm, (two short beeps), indicating that the UPS is now working using its internal batteries. Once the
batteries are running out of power, (over a period of time), the alarm will beep rapidly every 1/2
second. If this happens and main power has not been restored, it is recommended that you save
your files and turn off your equipment manually as soon as possible.
6. Automatic Voltage Regulation (AVR) Icon: This icon will appear when the unit is automatically
regulating low or high AC input line voltage conditions, without resulting to the use of battery power.
This is a normal, automatic operation of your UPS, and no action is required on your part.
7. Silent Mode Icon: This icon appearing indicates that the buzzer will not be beeping while in battery
operating mode. During Silent mode, the unit’s alarm does not sound until the battery reaches low
capacity threshold.
8. Overload Icon: This icon will appear followed by an alarm, indicating that an overload condition has
been reached. To recover from the overload condition, start unplugging your equipment from the
UPS outlets until the icon disappears and the alarm stops.
9. Fault Icon: When activated indicates there is a problem with the UPS. Please refer to FAULT
WARNING DISPLAY AND ALARM section.
10. BATT. CAPACITY: BATT. CAPACITY is shown as a bar chart; each segment indicates approximately a
20% of battery capacity.
11. LOAD CAPACITY: Load CAPACITY is shown as a bar chart; each segment indicates approximately a
20% of load capacity.
DEFINITION FOR ILLUMINATED LCD INDICATORS

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1. GENERAL MODE
a. Press the Display toggle button to check the status of the UPS status:
#
Items
Unit
1
Input Voltage
V
2
Output Voltage
V
3
Output Frequency
Hz
4
Load
Kw
5
Load Capacity
%
6
Battery Capacity
%
7
Estimated Runtime
Min
b. If the LCD backlight turns off (enters sleeping mode), press the Display toggle button to wake it up.
2. SET-UP MODE
Step 1: Press and hold the Display toggle button for 3 seconds to enter the UPS Set-Up Mode.
Step 2: By pressing the Display toggle, users can switch between setup functions.
Step 3: Press and hold the Display toggle button for 3 seconds to choose the function you want to adjust.
When the icons blink, the value of each item is changed by slightly pressing the Display toggle
button.
Note: If the function you select is ESC, the UPS will return to Function Menu (Step 2) without any
change.
Step 4: To save the value and return to Function Menu, press and hold the toggle for 3 seconds.
Note: If the Display button is not touched for 30 seconds, the UPS will leave Set-up Mode and
return to General Mode without changing any settings.
Programmable functions are sorted as the following table:
Functions
Options
Description
Output Quality
Low
Low Output Quality means UPS will go to
battery mode less often and tolerate more
utility power fluctuations and vice versa.
Note: It is related to the settings of
High/Low Transfer Point. The LCD shows
“CUSt”, instead of “LInE”, with capacity bar
when High/Low Transfer Point is
modified.
Medium
High
ESC
Customized
LCD SETUP FUCTIONS

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Functions
Options
Description
High Transfer Point
136V
It is the setting of maximum output
voltage. If the utility voltage is usually
high and the connected equipment can
work with this condition, you can set High
Transfer Point higher to avoid UPS going
to battery mode too often.
139V
142V
ESC
Low Transfer Point
98V
It is the setting of minimum output
voltage. If the utility voltage is usually low
and the connected equipment can work
with this condition, you can set Low
Transfer Point lower to avoid UPS going
to battery mode too often.
100V
102V
ESC
Sensitivity
Low
If the connected equipment can tolerate
more power events, select Low Sensitivity.
The UPS will go to battery mode less
often. If the connected equipment cannot
tolerate power events, select High
Sensitivity. The UPS will go to battery
mode more often.
Medium
High
ESC
Self Test
Yes
During a Self Test, UPS will switch from
line mode to battery mode to simulate
the power failure conditions.
ESC
Buzzer
On
If OFF is selected, the unit will mute all
alarms except for overload condition.
Off
ESC
LCD Sleeping Mode
On
Select ON, the LCD will enter sleeping
mode if the display toggle is not touched
for 1 minute. To illuminate the LCD,
simply press the display toggle once.
When OFF is chosen, the LCD will never
enter sleeping mode.
Note: In Battery Mode, the LCD is always
on.
Off
ESC
Back to Default
Yes
Restore the UPS factory default settings.
ESC
ESC
-
Return to General Mode.
LCD SETUP FUCTIONS (continued)

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DURING SHUTDOWN
The following table shows each corresponding warning message on LCD screen and the alarm reacts
during the machine shutdown (output-off):
LCD Warning
Display
Alarm
Condition
Solution
Constant
tone
Overload in line mode.
Turn the UPS off, unplug at least one
piece of equipment from battery
outlets, wait 10 seconds, reset the
circuit breaker and turn the unit on.
Constant
tone
Overload in battery mode.
Turn the UPS off, unplug at least one
piece of equipment from battery
outlets, wait 10 seconds, reset the
circuit breaker and turn the unit on.
(Flashing)
Rapid Beep
(30 seconds)
Battery missing in line
mode.
Turn the UPS off. Check battery
wiring and the presence of the
battery. Press the Display toggle
button to stop the alarm.
Beep twice
every 30
seconds
Utility Failure. The UPS is
in battery mode.
Wait for the recovery of utility or try
other AC power source. Pressing the
Display toggle button for 2 seconds
can enter silent mode.
Rapid Beep
(every 1/2
second)
Utility Failure. The UPS is
in battery mode and will
run out of power shortly.
Recharge the battery.
AFTER SHUTDOWN
The following table shows the information about the error codes on LCD screen after the machine
shutdown (output-off). The LCD will show the message till the UPS runs out of battery.
ERROR TYPE
ERROR CODE
POSSIBLE CAUSE
Line Mode Error
E01
Battery Overcharge
Charger broke down
System Error
E21
Output Short
UPS/connected devices short circuit
Output voltage detector broke down
Inverter fault
E22
Output Overload
Too many connected devices
The Error code appears with Fault icon and a constant tone. Slightly press the Display toggle button once,
the constant beep will be cancelled. To solve the problems, please refer to TROUBLESHOOTING section or
contact W Box Technical Support (US/Canada/PR) 1-833-574-9124 for further help and support.
FAULT WARNING DISPLAY AND ALARM

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Problem
Possible Cause
Solution
Outlet does not
provide power to
equipment.
Circuit breaker has tripped
due to an overload.
Turn the UPS off and unplug at least one piece
of equipment. Wait 10 seconds, reset the
circuit breaker and then turn the UPS on.
Batteries are discharged.
Recharge the unit for at least 8 hours.
Unit has been damaged by a
surge or spike.
Call W Box Tech Support for assistance
(US/Canada/PR) 1-833-574-9124
Uncritical outlets have turned
off automatically due to an
overload.
Push the toggle button to make the uncritical
outlets turn on.
The UPS does not
perform expected
runtime.
Batteries are not fully
charged.
Recharge the batteries by leaving the UPS
plugged in.
Batteries are degraded.
Call W Box Tech Support for assistance
(US/Canada/PR) 1-833-574-9124
The UPS will not turn
on.
The on/off switch is designed
to prevent damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit is not connected to
an AC outlet.
The unit must be connected to a 110/120V
60Hz outlet.
The batteries have degraded.
Call W Box Tech Support for assistance
(US/Canada/PR) 1-833-574-9124
Mechanical problem.
Call W Box Tech Support for assistance
(US/Canada/PR) 1-833-574-9124
Power Management
Software is inactive.
The serial cable or USB cable
is not connected.
Connect the cable to the UPS unit. Use the
cable that came with the unit.
The cable is connected to the
wrong port.
Try another port of your computer.
The unit is not providing
power of batteries.
Shutdown your computer and turn the UPS
off. Wait 10 seconds and turn the UPS back on.
This should reset the unit.
TROUBLESHOOTING

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MODEL
0E-RCKMT1000
0E-RCKMT1500
0E-RCKMT2200
INPUT
Nominal Input Voltage
120Vac
Input Voltage Range
88Vac –139Vac
Input Adjustable Voltage
Range
86Vac –142Vac
Input Frequency Range
60Hz +/- 3Hz
Input Plug Type
NEMA 5-15P
NEMA 5-20P
OUTPUT
Output Capacity
1000VA / 700W
1500VA / 1050W
2000VA / 1540W
Output Receptacles
(8) NEMA 5-15R
(2) NEMA 5-20R,
(6) NEMA5-15R
On Battery Output Voltage
Pure Sine Wave 120Vac +/- 5%*
On Battery Output Frequency
60Hz +/- 1%
Transfer Time (Typical)
4ms
Overload Protection
Internal Current Limiting
SURGE PROTECTION AND FILTERING
Lightning / Surge Protection
Yes
Internet Ready (DSL / Phone /
FAX / Modem Protection)
RJ11/RJ45 (One In/One Out)
BATTERY
Replacement Battery Pack
RB1290X2C
RB1270X4G
RB1290X4H
Sealed Maintenance Free
Yes
Recharge Time (Typical)
10 hours from total discharge
WARNING DIAGNOSTICS
Indicators
Power On, LCD Screen
Audible Alarms
On Battery, Low Battery, Overload
ENVIRONMENTAL
Operating Temperature
32°F to 104°F ( 0°C to 40°C)
Operating Relative Humidity
0 to 95% Non-Condensing
Storage Temperature
5°F to 113°F ( -15°C to 45°C)
Storage Relative Humidity
0 to 95% Non-Condensing
MANAGEMENT
On-Device Features
Manual Self-Test, Auto-Charge, Auto-Restart
Connectivity Ports
(1) USB, (1) Serial port
Software
Power Management Software
PHYSICAL
Dimensions (in) (mm)
2U Rack, 17” x 3.5” x 15.3” / 433 x 88 x 388 mm
Weight (lb) (kg)
37.5 lbs / 17kg
50.7 lbs / 23kg
57.3 lbs / 26kg
SAFETY
Conformance Approvals
UL1778, cUL, FCC/Doc Class A
*For fully charged batteries.
TECHNICAL SPECIFICATIONS

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1. LIMITED WARRANTY
a. General
Subject to the terms and conditions of this Limited Warranty, from the date of sale through the
period of time for product categories specified in Section 1(b), ADI warrants its W Box Technologies
products to be free from defects in materials and workmanship under normal use and service,
normal wear and tear excepted. Except as required by law, this Limited Warranty is only made to
Buyer and may not be transferred to any third party.
ADI shall have no obligation under this Limited Warranty or otherwise if:
(i) The product is improperly installed, applied or maintained;
(ii) The product is installed outside of stated operating parameters, altered, or improperly services
or repaired;
(iii) Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods,
acts of nature, or the like.
(iv) Defects resulting from unauthorized modification, misuse, vandalism, or other causes unrelated
to defective materials or workmanship, or failures related to batteries of any type used in
connection with the products sold hereunder.
ADI only warrants those products branded as W Box Technologies products and sold by ADI. Any
other products branded by third parties are warranted by the third party manufacturer for a period
as defined by the third party manufacturer, and ADI assigns to Buyer those warranties and only
those warranties extended by such third party manufacturers or vendors for non-ADI branded
products. ADI does not itself warrant any non-ADI branded product and sells only on an as is basis
in accordance with ADI’s terms and conditions of sale.
b. Specific Warranties for product categories are as follows:
Product Categories
Warranty Period
Walk Through & Hand Held Metal Detectors
12 months
Intrusion Wireless Communication Accessories
12 months
960H Analog Cameras
24 months
Televisions
24 months
CCTV Power Supplies
24 months
In Ceiling Speakers
24 months
Magnetic Locks
24 months
Surge Protection
24 months
UPS (uninterruptible power supplies)
24 months
Volume Controls
24 months
HDMI Distribution
24 months
6 Outlet Surge Protection
24 Months
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

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Product Categories
Warranty Period
Intrusion Audio Devices
30 months
Video Surveillance Monitors
30 months
Power and Relays
30 months
Hold-up Buttons
30 months
Video Surveillance Baluns
30 months
Smoke Detectors
36 months
DVR's, NVR's
60 Months excluding HDD; 36
Months HDD (included in recorder)
HD Analog Cameras
60 Months
IP Cameras
60 Months
Racks
60 months
TV Mounts
60 months
PIR’s
60 months
Analog Cables
Limited Lifetime
B Connectors
Limited Lifetime
Bus Terminals
Limited Lifetime
Extension Cords
Limited Lifetime
HDMI Cables
Limited Lifetime
Jacks, Cords and Intrusion Communication Accessories
Limited Lifetime
Patch Cables
Limited Lifetime
Patch Panels & Brackets
Limited Lifetime
Raceway Conduit
Limited Lifetime
Wire Ties
Limited Lifetime
Magnetic Contacts
Limited Lifetime
Network Switches/PoE Switches
Limited Lifetime
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
(continued)

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2. EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL ADI BE LIABLE TO
ANYONE FOR ANY (I) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES
ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND.OR FOR BREACH OF THIS OR ANY
OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY
WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY ADI’S OWN NEGLIGENCE OR FAULT AND
EVEN IF ADI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Any product
description (whether in writing or made orally by ADI or ADI’s agents), specifications, samples, models,
bulletin, drawings, diagrams, engineering sheets, or similar materials used in connection with the Buyer’s
order are for the sole purpose of identifying ADI’s products and shall not be construed as an express
warranty or condition. Any suggestions by ADI or ADI’s agents regarding use, applications or suitability
of the products shall not be construed as an express warranty or condition unless confirmed to be such in
writing by ADI. ADI does not represent that the products it sells may not be compromised or
circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, fire
or otherwise, or that the products will in all cases provide adequate warning or protection. Buyer
understands and will cause its customer to understand that a properly installed and maintained product is
not insurance or guarantee that such will not cause or lead to personal injury or property loss.
CONSEQUENTLY ADI SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE
WARNING. However, if ADI is held liable whether directly or indirectly for any loss or damage with
respect to the products it sells, regardless of cause or origin, its maximum liability shall not in any case
exceed the purchase price of the product, which shall be fixed as liquidated damages and not as a penalty
and shall be the complete and exclusive remedy against ADI.
3. LIMITATION ON LIABILITY TO BUYER’S CUSTOMERS
Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges
that ADI shall only be deemed to give consumers of its products such statutory warranties as may be
required by law and at no time shall Buyer represent to its customers and/or users of ADI products that
ADI provides any additional warranties. By accepting the products, to the fullest extent permitted by law,
Buyer assumes all liability for, and agrees to indemnity and hold ADI harmless against and defend ADI
from, any and all suits, claims, demands, causes of action and judgments relating to damages, whether for
personal injury or to personal property, suffered by any person, firm, corporation or business association,
including but not limited to, Buyer’s customers and/or users of the products because of any failure of the
products to detect and/or warn of the danger for which the goods were designed or any other failure of
the products whether or not such damages are caused or contributed to by the sold or joint concurring
negligence or fault of ADI.
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
(continued)

COPYRIGHT © 2019 ADI
16
4. RETURNS
Subject to the terms and conditions listed below, during the applicable warranty period, ADI will replace
Product or provide a credit at purchase at its sole option free of charge any defective products returned
prepaid. Any obligations of ADI to replace Limited Lifetime warranty products pursuant to this warranty
which result from defect are limited to the availability of replacement product. ADI reserves the right to
replace any such products with the then currently available products, or provide a credit in its sole
discretion. In the event Buyer has a problem with any ADI product, please call your local ADI branch for
return instructions:
For US call 1-800-233-6261
For Canada call 877-234-7378
For Puerto Rico call 787-793-8830
Be sure to have the model number and the nature of the problem available. In the event of replacement,
the return product will be credited to Buyer’s account and a new invoice issued for the replacement item.
ADI reserves the right to issue a credit only in lieu of replacement.
If any W Box Technologies product is found to be in good working order or such product’s inability to
function properly is a result of user damage or abuse, the product will be returned to Buyer in the same
condition as received and Buyer shall be responsible for any return freight changes.
5. GOVERNING LAW
The laws of State of New York apply to this Limited Warranty.
6. MISCELLANEOUS
Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the
remainder of the Limited Warranty shall remain in full force and effect.
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
(continued)

17
COPYRIGHT © 2019 ADI
CONNECTED EQUIPMENT GUARANTEE
How Do You Open A Connected Equipment Claim?
1. For Connected Equipment Guarantee claims, contact CyberPower Systems at [phone] or write
to Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379, or send an
e-mail message at [e-mail] for instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of
Connected Equipment. Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) for the Cyber
Power unit and connected equipment. You also need to provide a description of the damage to your
connected equipment.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a
repair cost estimate for the damage to the Connected Equipment, and all claim forms that
CyberPower provides to you. Show the Claim Number on the shipping label or include it with the
product. You must prepay all shipping costs, you are responsible for packaging and shipment, and
you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will CyberPower Do To Correct Problems?
CyberPower will inspect and examine the Product.
If it appears the UPS failed to protect any equipment plugged into it, CyberPower will send you forms for
making your claim for the connected equipment. CyberPower will repair or replace the equipment that
was damaged because of the failure of the UPS or pay you the fair market value (NOT REPLACEMENT
COST) of the equipment at of the time of the damage. CyberPower uses Orion Blue Book, or other a
third-party valuation guides, or eBay, craigslist, or other source to establish that amount. The maximum
liability is limited to $300,000 for the 0E-RCKMT1000, 0E-RCKMT1500 and 0E-RCKMT2200.
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
(continued)

COPYRIGHT © 2019 ADI
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FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Important: Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
CAN ICES-3 (A)/NMB-3(A)
SAFETY COMPLIANCE STATEMENT