YOYOMOTION YOYOCare Installation guide

December 20, 2010
YOYOCare – FAQ
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YOYOCare is a small and very simple-to-use safety mobile that keeps track of
where the user is. Apart from dialling and taking calls it can also send alarm
messages by SMS which include YOYOCare’s current position to one or several
mobile phone numbers and to an e-mail address.
On request from another mobile phone YOYOCare can return a position, a photo
as well as set up zones. This is done by simple SMS commands and the position
is received as an SMS with a link that shows YOYOCare's position on Google
Maps.
Only a SIM-card with a valid subscription is needed. The safety telephone is
configured and managed from a common mobile telephone through simple SMS
commands.
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Technically YOYOCare is a GSM mobile phone with a built-in GPS receiver and
camera. Once connected to a mobile network it can make and take calls, send
and receive text messages (via SMS), and it can take and send photos (via
MMS) as well. YOYOCare will only communicate with predefined phone numbers.
YOYOCare knows its geographic position by receiving signals from GPS satellites
(same technology as in e.g. car navigation equipment).
Incoming calls do not need to be “picked-up” as YOYOCare will to this
automatically. Voice calls go through the speaker, i e. the device does not need
to be held against the ear. The speaker volume can be adjusted.
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YOYOCare is intended for people who can not or will not use a regular phone,
for example, small children, the elderly and people with dementia. It can also be
used on larger pets.
It is also suitable for people who want to be able to quickly and easily let others
know their position, or where relatives would be able to locate the wearer (of

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YOYOCare). Good examples are people who operate alone in the terrain and
want extra security, such as lone workers, hikers, riders etc.
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Many mobiles have SMS, MMS, camera and GPS. Why YOYOCare?
The alone technology is the same that in a mobile+telephone. The biggest
difference is part's how small and easy to carry YOYOCare is, and part's is it
tailored in order to be very simple to use compared with today's mobiles. None
konstigheter, only three buttons in order to small and one in order to larma.
Another big difference is that only a closed circuit of t.ex. relation or vårdgivare
can communicate with YOYOCare and anytime to take to reda on where it is
located.
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Preferably outside the clothes in carrying pouch, which attaches by a velcro
strap around your arm, wrist, on your clothes, or a backpack. The case can also
be attached to a belt, a shoulder strap or in braces.
YOYOCare also has a loophole in one of the corners, for attaching a lanyard or
neck strap. Please note that YOYOCare does not withstand direct contact with
water or moisture. When used outdoors it should be worn either in the special
case, or in a water-protected pocket
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YOYOCare just needs a SIM card with a valid mobile subscription that includes
voice, data and MMS. It requires no 3G functionality, but it will also work with a
3G SIM card (provided the operator also supports 2G).
At least one of those who will manage and communicate with YOYOCare by SMS
needs a regular cell phone.

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To read the received position information the mobile phone needs a browser (all
modern phones have a one by default). Alarm messages with position
information can also be sent to one (only one) email address.
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You can use a prepaid SIM card, but it is recommended to use a running
subscription to ensure that it is always possible to make a call or to send SMSs
from YOYOCare. One option is have automatic charging of the prepaid card.
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Apart from the purchase price of YOYOCare there is a cost for the mobile
subscription.
Look for the cheapest subscription (or prepaid SIM cards) that has voice, SMS,
MMS and data services.
Typically YOYOCare consumes a very small amount of data traffic (1-3 kb each
time YOYOCare is switched on), but a larger amount of SMSs. The amount of
SMS and voice traffic is entirely dependent on the user. MMS is used only to
send photos (on request) and to send alert messages to an e-mail address
(when the alarm button is pressed). Has an e-mail address not been registered,
then alerts will be sent by SMS only.
In addition to the purchase price for YOYOCare comes the cost for the mobile
subscription.
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Just like with regular mobile phones YOYOCare will work wherever there is GSM
coverage, anywhere in the world. Depending on the type of subscription calls
abroad may be restricted.
Coverage can vary depending on which operator is chosen and how good the
coverage is in the area where you want to use the safety phone. If the user

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regularly move outside urban areas it may be appropriate to compare coverage
maps of operators.
To determine the current position "line-of-sight" to the GPS satellites (ie the
opportunity for the built-in GPS receiver to receive signals from GPS satellites)
is required. This is especially important when you start up YOYOCare the first
time. The clearer the view of the sky, the faster and more precise is the
positioning.
NOTE: More information about the limitations of the GSM network and GPS
system is available in the User Guide under the heading Important Information.
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Making and receiving calls, as well as sending and receiving SMS do normally
work without problem. However, the GPS signals have no or very limited indoor
reach. Closest to the window, the chances are better. Also in e.g. road tunnels,
under bridges, in very dense urban areas with tall buildings etc. it may be
difficult or impossible to fix a new position. So, voice calls and alarm messages
will normally work but the actual position may not be possible to determine.
NOTE: More information about the limitations of the GSM network and GPS
system is available in the User Guide under the heading Important Information.
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Then YOYOCare cannot make or take calls nor send or receive SMS messages.
In an alarm situation YOYOCare will try to send messages on and on again until
it succeeds (or it is switched off). Is the ability to call 112 enabled, and then you
can call the public emergency call center over any mobile network. It does not
need to be your operator's network. 112 calls can be made even if your mobile
subscription has no credit left.

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In "normal mode" YOYOCare will try to fix its position every 5 minutes. In
"alarm mode" (the alarm button has been pressed) the frequency will increase
to every 30 seconds.
If YOYOCare in "alarm mode" or at a position request can not determine its
current position (for example, located in a basement) it will send a message
with the “last known position”. If there is no "last known position" (e.g. if it has
just been switched on) it will send a message that there is no last position.
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A position statement from the GPS system can differ from the actual position
between 10 and up to 100 meters.
The level of accuracy is mostly dependant of how many satellites that have been
located by the GPS receiver. More identified satellites give better positioning.
The satellite signals can be blocked by tall buildings, mountains etc., and may
be weakened by heavy foliage of trees, thick clothing, etc. The rule of thumb is
that the clearer view of the sky in all directions, the better precision.
NOTE: More information about the capabilities and limitations of the GPS system
is in the instructions under the heading Important Information.
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Incoming calls from telephone numbers which have not been previously
registered in YOYOCare, will get a busy tone.
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Up to 8 telephone numbers can be registered. This is done from the mobile
telephone that administers and configures YOYOCare.

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YOYOCare reacts only on commands received by SMS from telephone numbers
that have been registered in advance. YOYOCare can keep up to 8 telephone
numbers in its registry. Phonenumbers are registered from the mobile telephone
that administers and configures YOYOCare.
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Alarm messages and current map position is sent via SMS from YOYOCare, but
apart from auto generated messages the user cannot send own text messages.
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Yes, YOYOCare can have any phone number stored on one of the quick dial
buttons e.g. to another YOYOCare. The receiving YOYOCare will only accept calls
from one of 8 pre-registered numbers. The calling number must not be hidden.
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No, YOYOCare is not by default connected anyemergency service centre. But, it
is possible to dial 112 (112 is the single emergency telephone number for the
European Union) with the numeric buttons, and thereby call the public
Emergency operator in any country in the EU. It also possible to store a number
of a specific emergency service on one of the quick dial buttons.
The possibility to dial 112 can also be turned off.
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Yes, one (only one) email address can be registered as a recipient of alerts
(including map position) from YOYOCare. Technically speaking the alarm
message is sent as an MMS and is received as a regular e-mail which contains a
Google Maps link.
Note: This feature requires that the GSM subscription and the operator provide
the service that makes it possible to forward an MMS to an email address. Most
operators do.

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Yes, in YOYOCare temporary and up to 26 predefined zones can be set up.
YOYOCare will notify by SMS when the wearer comes to or leaves the
predefined zones. Leaving the wearer a temporary zone to get to know how far
and in what direction the wearer moved.
Factory default of the zone radius is 200 meters but this can be changed to any
distance between 50 and 1000 meters.
For more information see also the section on Zones in the manual.
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YOYOCare is recharged with the included charger. It plugs into a wall outlet
(110 or 220 volts) and the other end is connected to the mini-USB socket of
YOYOcare. A car charger (available as accessory) can also be used or it can take
charge from a USB port of e.g. a computer.
The battery is removable and replaceable..
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It is recommended that YOYOCare is fully charged once a day, to ensure that it
always has sufficient battery life. In normal mode the battery will last at least
two days, usually longer, but it will obviously depend on how many calls are
made, how long they are, how often a position is fixed (by SMS requests or by
pressing the alarm button).
In constant alarm mode the battery will last about 17 hours. Phone calls and
SMS / MMS traffic while in Alarm-mode will reduce the up time.
YOYOCare is by default set to automatically make a position fix every 5 minutes
(it also takes a new position when it receives an SMS request to do so, or when
someone have pressed the alarm button). The frequency of getting new position
fixes can be changed. At shorter intervals battery life is reduced.
If and when the battery reaches a critically low level an SMS message to all

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registered users will inform that the battery is low. At this point there is about 1
hour left before the battery goes completely flat..
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No, YOYOCare is robust, but it is not waterproof. If it is humid and rainy
outdoors, it should be borne in the included carrying pouch or in an outer
pocket. Also avoid using it without the pouch in dusty or sandy environments.
The warranty is void if YOYOCare is damaged by humidity inside.
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YOYOCare contains a GSM radio, and has basically the same characteristics as a
normal mobile phone. It is tested and certified, and meets all European
standards and safety requirements for mobile phones.
The GPS function does not radiate at all, YOYOCare only receives incoming
signals from the GPS satellites.
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Yes. As long as it is turned on and within GSM / GPS coverage YOYOCare can be
tracked by any of the pre-registered users by sending an SMS with a location
request. This works even if the SIM card is replaced.
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Yes. As long as it is within GSM and GPS coverage it will work anywhere. In
these cases a 12V charger (charger for the cigarette lighter) can be used to
charge YOYOCare.
A 12-volt chargers are available.
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Technically speaking, YOYOCare is a mobile phone. Therefore, the same
recommendations that apply to mobile phones should be followed. Consequently

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it should not be turned on where cell phones should be disabled (e.g. in
airplanes).
It is not uncommon that mobile phones on e.g. incoming calls, can create a little
noise in speakers nearby. This is not harmful. The same can happen with
YOYOCare.
Please also read the information in this manual under the heading Important
Information.