10ZiG Technology Limited ZiGnature Pad 1410 User manual

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Contents
Zignature Pad Overview .....................................................................................................................................3
Related Publications......................................................................................................................................3
Key Features..................................................................................................................................................3
Requirements................................................................................................................................................4
Software Components...................................................................................................................................4
Box Contents .................................................................................................................................................5
Physical Attributes.........................................................................................................................................5
Document Monitor........................................................................................................................................7
Installation..........................................................................................................................................................9
1. Installing the Software ..............................................................................................................................9
2. Installing the Hardware ...........................................................................................................................12
3. Opening the Document Monitor.............................................................................................................13
4. Connecting to Your ERP System ..............................................................................................................13
Use of VPort and Zignature Pad .......................................................................................................................14
1. Sending a Document to the Zignature Pad .............................................................................................14
2. Controlling the View: Document Monitor...............................................................................................14
3. Signing a Document.................................................................................................................................14
4. Storing the Document .............................................................................................................................15
System Configuration .......................................................................................................................................17
Storage and Backup Options .......................................................................................................................17
Display Options ...........................................................................................................................................20
Signature Options........................................................................................................................................23
Print Options ...............................................................................................................................................25
Advertising Campaign Creation........................................................................................................................29
Preparing a New Commercial......................................................................................................................29
Preparing a List of Commercials..................................................................................................................29
Preparing a Slide Show................................................................................................................................30
Zignature Pad Maintenance .............................................................................................................................31
System Errors and Events............................................................................................................................31
Cleaning Instructions...................................................................................................................................31
Replacing Pen Batteries...............................................................................................................................32
Updating Software ......................................................................................................................................32
Upgrading Firmware....................................................................................................................................32
Upgrading Hardware ...................................................................................................................................33
Maintaining the Storage Areas....................................................................................................................33
Uninstalling the Software Suite...................................................................................................................33
Troubleshooting ...............................................................................................................................................34

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Zignature Pad Overview
Congratulations on your purchase of the 10ZiG Zignature Pad-1400 or 1410. 10ZiG combines
leading edge technology with electronic signature and printing solutions for the business
sector.
The 10ZiG Zignature Pad™-1400/1410 is a front-end, customer-facing paperless printer
deployed at the employee's work station where customers are engaged, when the employee
presents a paper contract and pen to the customer for signing. In the past, a document
would be printed and then signed by a customer; now, it can be printed to the Zignature Pad
as an electronic document that captures electronic signatures.
The device uses advanced security and encryption techniques to store all modifications to
the document as PDFs or TIFFs, with time-stamps, in a tamper-evident environment.
Related Publications
Refer to the following documentation for more information about 10ZiG Zignature Pad-
1400/1410.
10ZiG Setups (PDF document)
Signature Wizard Designer User Guide
LUA Scripting for 10ZiG Zignature Pad-1400/1410
Key Features
Full size, high resolution LCD with 1366x768 pixels (Zignature Pad-1400) and
1280x800 pixels (Zignature Pad-1410)
Electromagnetic digitizer collects 2048 pressure levels for biometric data analysis
High speed USB 2.0 interface
TCP/IP Ethernet interface
Allows reviewing and signing even long documents
Complies with PDF/A standards
Implements RSA 2048-bit encryption
Supports promotional advertising
Functions as a local printer for fast integration
Saves time
Eco-friendly: saves electricity, paper, and ink

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Requirements
PC hardware:
Intel® Pentium® dual core, Atom™, or Core 2 Duo processors, Via and AMD
processors, or better
At least 1 (preferably 2) GB RAM
At least 100MB free disk space for installation
Onboard USB 2.0 high speed port or network connection
Single setup software:
Windows 8, XP SP3, Vista with SP1 or Windows 7 32-bit or 64-bit operating system
.NET Framework v.2.0 (pre-installed in Windows 7)
Administrative privileges for installation
Citrix server software:
Windows 2003 server or Windows 2008 server (32-bit or 64-bit) with Citrix
presentation server v.4.0 or above or XenApp v.5.0 or above
Citrix client software:
A PC or thin client with Windows XP 3 or Windows 7 32- or 64-bit running Citrix
online plug-in or Citrix Receiver
Terminal Services:
Other client-server software
NOTE: Please read the Safety Precautions.
Software Components
The single user software includes these components
VPort, including Document Monitor, VPort Agent, VPortal client, VPort configuration
Virtual printer driver, named 10ZiG Zignature Pad
USB driver (optional when using network link)
VPortal software includes
VPortal Server –Includes PCUPCFTOOL.EXE, which is an administrator tool for
updating client software and configurations, including automatic distribution of
Zignature Pad firmware.
WebVPortal server
NOTE: For a thorough examination of the different installation options, refer to 10ZiG Setups
(PDF document).

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Box Contents
Power adapter
USB cable
Product CD (optional)
Digital pen
This guide
Zignature Pad-1400/1410
Figure 1: Items in box
Before setting up your Zignature Pad, carefully remove the items from the box:
If any items are missing from your package, contact your reseller.
Use only the included AC adapter or an adapter approved for this Zignature Pad.
Physical Attributes
Rear View
Figure 2: Rear view
1
2
3
4
5
USB-B
USB-A
6

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#r
1
Not in use
2
DC In port
12VDC
3
RJ-45
Port 2
4
RJ-45
Port 1
5
USB B port
6
Not in use
Right View
Figure 3: Right view
1
USB A port
Not in use
2
Smartcard reader
Not in use
3
On/Off button
Top View
Figure 4: Top view
1
Pen holder
2
LCD display
3
Zignature Pad frame
4
White LED activity indicator
Wireless pen
1
2
3
4
5
1
2
3

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5
Blue LED activity indicator
USB connection
Document Monitor
The Document Monitor on your computer allows you to manipulate the document in a
number of ways: saving, printing, changing the display, setting areas to sign, etc.
Below is a description of each of the buttons.
Action
Document
Monitor
Toolbar
Description
Effect on
Zignature
Pad
Archive document
Close the document and store it (see
Closing the Document)
Closes the
document
Print last un/signed
document
Print the currently displayed unsigned
document or the most recent signed
document to the printer defined in
the Quick Print Document tab
Displays a
document
Set
portrait/landscape
mode
Change the page orientation
None
Previous/Next page
Move to previous or next page
(Page Up and Page Down keys on
your keyboard also work when the
Document Manager is in focus)
Moves
[X] of 1
Jump to a particular page
Jumps
Zoom out
Zoom in
%
%
Change the zoom level out or in, or
type an exact zoom percentage
None
Fit page/width
Adjust the display so the page fits
exactly in the Document Monitor
window, or so the width of the page
fits the width of the Document
Monitor window (without regard to
the length of the page)
None
Signature wizard on-
the-fly
Define the exact spot requiring a
signature (active when a document is
displayed on the Zignature Pad) and
press Play (see Defining a Signature
Area)
A red box
appears when
Play is pressed
Index of
commercials/slide
shows
Open lists of commercials and slide
shows (active when no document is
displayed on the Zignature Pad)
None
Custom Actions
button
Can call an external application upon
request to 10ZiG
None

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Action
Document
Monitor
Toolbar
Description
Effect on
Zignature
Pad
Edit configuration
Edit the VPort configuration settings
None until
changes are
applied
If some of these buttons are not visible, they may be hidden. To show them, see Customizing
the Document Monitor Toolbar.

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Installation
For a thorough examination of the different installation options, refer to 10ZiG Setups (PDF
document).
1. Installing the Software
The Zignature Pad software includes these installations:
VPort installation:
oSingle user
oCitrix server for different Citrix versions
oCitrix client
oTerminal Services (for the server)
WebVPortal installation
VPortal server installation (required for integration with Terminal Services)
Firmware update utility (supplied separately)
NOTE: For a thorough examination of the different installation options, refer to 10ZiG Setups
(PDF document).
If you are still not sure what software to install, contact your authorized Zignature Pad
service representative.
To update your software, see Updating Software on page 32.
VPort Single User Setup
The VPort setup described here is applicable for single user installations.
1. Run the setup wizard:
If you have an installation CD, insert it into your computer’s CD-ROM drive. (If
the setup program does not start automatically, run it by double-clicking
setup.exe from the CD.) Select the single user installation type from the list of
options.
If you have an installation ZIP file, unzip it and run setup.exe. The wizard for
VPort single user starts.
2. If the current user has no administrative privileges, the setup prompts for the
administrator’s user name and password.
These are the installation steps:
1. Installing software
2. Installing hardware
3. Opening the Document Monitor
4. Connecting to ERP (optional)

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3. Follow the steps in the wizard (reading and agreeing to the EULA agreement,
defining the path, etc.).
4. Define VPortal Server IP address dialog prompts you to enter the IP address and
port of your VPortal server (see VPortal installation). If you don't need or know the
IP address at this stage, you can define it later (click the Define later button). The
VPortal Server is not normally used for small installations.
5. The Define data folders dialog prompts you to define folders for documents:
input –for documents you bring in to the Zignature Pad
output –for signed documents
backup folders –for additional copies of the input and output documents
the Advertisement Box folder –for commercials
A default location for these folders is suggested. The folders must have read/write
file access enabled for all users.
6. When prompted, choose between the USB and network connections (see below).
7. Click Save. If you selected USB in the previous step, you will be prompted to connect
the Zignature Pad to the computer (see 2. Installing the Hardware).
8. If Start 10ZiG VPort is selected, when you exit the installation, the Zignature Pad
software tries to establish a connection with the Zignature Pad.
9. The VPort Agent icon in the Windows notification area shows the current
connection status. Right click the Zignature Pad Agent icon and select Configure.
Click the Quick Print Document tab and select the printer installed in Windows
where you want documents printed out (for example, via auto-print or last
un/signed document).
If you are setting up Zignature Pad for a network:
1. Define an IP address for the Zignature Pad. It is highly recommended that this be a
static address.
2. Connect the Zignature Pad via USB to any computer on the network, such as an
administrator computer.
3. In the Windows notification area, right click the VPort Agent tab and select
Configure. In the Network Connection tab, ensure that Use Network connection to
10ZiG Zignature Pad is not selected. If you made a change, click Apply.
4. In the Windows notification area, right click the VPort Agent tab and select Network
Discovery. The VPort Device Manager opens. In the Auto Discovery tab, view the
Zignature Pad settings. Click Settings: