2gig Technologies 2GIG-CAM-100W User manual

➏Smart Phone Applications
For monitoring 2GIG cameras, two smart phone
/ tablet applicaons are available on-line.
• For Android devices, “2GIG Video” is an
applicaon available in the Google Play Store.
• For Apple iOS devices, “2GIG Video” is an
applicaon available in the Apple App Store.
Installing the 2GIG Video Application
1. Go to the on-line store compable with
the smart phone or tablet and download
the 2GIG Video app.
2. Click on INSTALL. Wait for the installaon
on the device.
3. Click on OPEN. The applicaon should
launch.
See Secon 7 or Secon 8 on the reverse side
of this sheet for details on adding and viewing
2GIG cameras with each applicaon.
Figure 14. Android App in Play Store
Figure 15. iOS App in Apple Store
INSTALLATION INSTRUCTIONS
➊Contents
1—2GIG Indoor IP Wi-Fi Camera
1—10’ Power Cable
1—Plug-in Power Supply
1—3” Support CD with Documentaon & Tools
1—Paper Mounng Template
3—3/4” Mounng Screws and Anchors
➋Installation Tools Required
• Phillips and Flat Head Screwdrivers
• Electric Drill
PART DESCRIPTION
APassive Infrared Moon Sensor (PIR)
BInfrared Illuminator
CPhotosensor
DMicrophone
ELens
FSpeaker
GCamera Body
HLocking Screw
IAzimuth rotang Sha
JRotang Lock Nut
KCamera Base
PART NAME FUNCTION
LNET Indicator Lights green during
network traffic
MPOWER
Indicator
Lights red when
camera has power
NMicro SD Card
Slot
Fits an SD card for
recording audio and
video
O
WPS buon
(Wi-Fi Protected
Setup)
Press for 5 seconds to
iniate WPS
PRESET Buon Press and hold for 20
seconds for factory reset
QNET Jack Connects to network.
(PoE is not supported)
RDC5V Power
Input
Connects to plug-in
5 VDC power supply
with USB cable.
Figure 1. Camera Contents
Figure 2. Camera Front/Side Features
Figure 3. Camera Rear Features
2GIG-CAM-100W
INDOOR Wi-Fi IP CAMERA 1.3MP
➌Camera Installation
The camera can be installed in one of three
posions.
A. Bracket horizontally aached to flat surface
B. Bracket vercally aached to wall
C. Bracket horizontally aached to ceiling
Mounting the Camera
1. Using a flat head screwdriver, pry offthe
boom cover of the camera base at three
points.
2. Locate the screw hole template, remove
the adhesive backing. Sck the template
in the camera installaon locaon. Pay
aenon to the top hole locaon making
sure the camera is in the orientaon
desired. Drill three 1/4” holes.
3. Install the screw anchors (included) into
the holes. Aach the camera baseplate
in place with the three mounng screws.
Snap the camera base over the baseplate.
4. Use the locking screw (H) and the rotang
locknut (J) to set the camera to the desired
angle and view.
SD Memory Card
If the camera will be using an SD memory card,
insert the card into the SD card slot (N) on the
side of the camera.
NOTE: When installing an SD card, make sure
that write protect is OFF before inserƟng the
card. When removing an SD card, put the write
protect ON first, or data may be lost or the SD
card may be damaged. When hot plugging an
SD card, stop recording first.
Figure 4. Camera Mounng Opons
Figure 5. Prying OffCamera Base
Figure 6. Posioning Drill Template
Figure 7. Installing Camera Base to Surface
Figure 8. Camera View Adjustments
TOP
G
H
I
J
K
E
F
DC
B
A
RESET
WPS
micro SD
POWER
NET
P
Q
O
R
L
M
N
NET
DC5V
ABC
TOP
90°
360°
➍Camera Power
The camera is powered by the plug-in power
supply. PoE power is not supported.
1. Plug the power cord into the camera’s
power supply input jack (R).
2. Plug the other end of the power cord into
the plug-in power supply.
3. Plug the power supply into an un-switched
120 VAC power outlet.
➎Camera Network Connection
This IP Wi-Fi camera can connect to the network
four different ways. Choose the connecon that
best suits the installaon.
Wireless Wi-Fi Connection to Router
Use either the WPS buon or a manual Wi-Fi
setup to the camera to the local area network’s
Wi-Fi router.
NOTE: Refer to the IniƟal IP Camera & 2GIG
NVR SoŌware Setup sheet included with the
camera for step-by-step details on seƫng up a
Wi-Fi connecƟon.
Hardwired Connection to Router
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available port on the local area network’s
router.
Hardwired Connection to a 2GIG NVR
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available camera port on the 2GIG NVR.
Refer to the 2GIG NVR Operaon Instrucons
for details on seng up the NVR.
Hardwired Connection to Power Line Adapters
Power line adapters (PLA) send network traffic
through the installaons 120 VAC wiring.
NOTE: Power Line Adapters need to be
“synced” with each other before use. Refer to
the PLA instrucƟons for details.
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into a PLA.
Plug the adapter into a power outlet.
3. Plug one end of another Cat5 (Cat-5e or
Cat-6) cable into another PLA. Plug the
adapter into a power outlet.
4. Plug the other end of the cable into an
available router port or 2GIG NVR camera
port.
Figure 9. Camera Power Connecon
Figure 10. Wi-Fi Connecon to Router
Figure 11. Hardwired Connecon to Router
Figure 12. Hardwired Connecon to NVR
Figure 13. Power Line Adapter Connecon
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY
Wi-Fi
CAMERA
POWER
CABLE
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN HDMI VGA
RESET
LINEOUT MICIN DCIN
POE
1
2
3
4
COM 1 1B 1A
IN OUT
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
2GIG NVR
NVR
POWER
SUPPLY
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN1 LAN 2 LAN3 LAN 4
WPS/RESET
1
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER LINE
ADAPTERS
Wi-Fi
CAMERA
NETWORK TRAFFIC
GOES THROUGH
IN-WALL WIRING
ROUTER
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 1 OF 2

➏Smart Phone Applications
For monitoring 2GIG cameras, two smart phone
/ tablet applicaons are available on-line.
• For Android devices, “2GIG Video” is an
applicaon available in the Google Play Store.
• For Apple iOS devices, “2GIG Video” is an
applicaon available in the Apple App Store.
Installing the 2GIG Video Application
1. Go to the on-line store compable with
the smart phone or tablet and download
the 2GIG Video app.
2. Click on INSTALL. Wait for the installaon
on the device.
3. Click on OPEN. The applicaon should
launch.
See Secon 7 or Secon 8 on the reverse side
of this sheet for details on adding and viewing
2GIG cameras with each applicaon.
Figure 14. Android App in Play Store
Figure 15. iOS App in Apple Store
INSTALLATION INSTRUCTIONS
➊Contents
1—2GIG Indoor IP Wi-Fi Camera
1—10’ Power Cable
1—Plug-in Power Supply
1—3” Support CD with Documentaon & Tools
1—Paper Mounng Template
3—3/4” Mounng Screws and Anchors
➋Installation Tools Required
• Phillips and Flat Head Screwdrivers
• Electric Drill
PART DESCRIPTION
APassive Infrared Moon Sensor (PIR)
BInfrared Illuminator
CPhotosensor
DMicrophone
ELens
FSpeaker
GCamera Body
HLocking Screw
IAzimuth rotang Sha
JRotang Lock Nut
KCamera Base
PART NAME FUNCTION
LNET Indicator Lights green during
network traffic
MPOWER
Indicator
Lights red when
camera has power
NMicro SD Card
Slot
Fits an SD card for
recording audio and
video
O
WPS buon
(Wi-Fi Protected
Setup)
Press for 5 seconds to
iniate WPS
PRESET Buon Press and hold for 20
seconds for factory reset
QNET Jack Connects to network.
(PoE is not supported)
RDC5V Power
Input
Connects to plug-in
5 VDC power supply
with USB cable.
Figure 1. Camera Contents
Figure 2. Camera Front/Side Features
Figure 3. Camera Rear Features
2GIG-CAM-100W
INDOOR Wi-Fi IP CAMERA 1.3MP
➌Camera Installation
The camera can be installed in one of three
posions.
A. Bracket horizontally aached to flat surface
B. Bracket vercally aached to wall
C. Bracket horizontally aached to ceiling
Mounting the Camera
1. Using a flat head screwdriver, pry offthe
boom cover of the camera base at three
points.
2. Locate the screw hole template, remove
the adhesive backing. Sck the template
in the camera installaon locaon. Pay
aenon to the top hole locaon making
sure the camera is in the orientaon
desired. Drill three 1/4” holes.
3. Install the screw anchors (included) into
the holes. Aach the camera baseplate
in place with the three mounng screws.
Snap the camera base over the baseplate.
4. Use the locking screw (H) and the rotang
locknut (J) to set the camera to the desired
angle and view.
SD Memory Card
If the camera will be using an SD memory card,
insert the card into the SD card slot (N) on the
side of the camera.
NOTE: When installing an SD card, make sure
that write protect is OFF before inserƟng the
card. When removing an SD card, put the write
protect ON first, or data may be lost or the SD
card may be damaged. When hot plugging an
SD card, stop recording first.
Figure 4. Camera Mounng Opons
Figure 5. Prying OffCamera Base
Figure 6. Posioning Drill Template
Figure 7. Installing Camera Base to Surface
Figure 8. Camera View Adjustments
TOP
G
H
I
J
K
E
F
DC
B
A
RESET
WPS
micro SD
POWER
NET
P
Q
O
R
L
M
N
NET
DC5V
ABC
TOP
90°
360°
➍Camera Power
The camera is powered by the plug-in power
supply. PoE power is not supported.
1. Plug the power cord into the camera’s
power supply input jack (R).
2. Plug the other end of the power cord into
the plug-in power supply.
3. Plug the power supply into an un-switched
120 VAC power outlet.
➎Camera Network Connection
This IP Wi-Fi camera can connect to the network
four different ways. Choose the connecon that
best suits the installaon.
Wireless Wi-Fi Connection to Router
Use either the WPS buon or a manual Wi-Fi
setup to the camera to the local area network’s
Wi-Fi router.
NOTE: Refer to the IniƟal IP Camera & 2GIG
NVR SoŌware Setup sheet included with the
camera for step-by-step details on seƫng up a
Wi-Fi connecƟon.
Hardwired Connection to Router
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available port on the local area network’s
router.
Hardwired Connection to a 2GIG NVR
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available camera port on the 2GIG NVR.
Refer to the 2GIG NVR Operaon Instrucons
for details on seng up the NVR.
Hardwired Connection to Power Line Adapters
Power line adapters (PLA) send network traffic
through the installaons 120 VAC wiring.
NOTE: Power Line Adapters need to be
“synced” with each other before use. Refer to
the PLA instrucƟons for details.
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into a PLA.
Plug the adapter into a power outlet.
3. Plug one end of another Cat5 (Cat-5e or
Cat-6) cable into another PLA. Plug the
adapter into a power outlet.
4. Plug the other end of the cable into an
available router port or 2GIG NVR camera
port.
Figure 9. Camera Power Connecon
Figure 10. Wi-Fi Connecon to Router
Figure 11. Hardwired Connecon to Router
Figure 12. Hardwired Connecon to NVR
Figure 13. Power Line Adapter Connecon
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY
Wi-Fi
CAMERA
POWER
CABLE
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN HDMI VGA
RESET
LINEOUT MICIN DCIN
POE
1
2
3
4
COM 1 1B 1A
IN OUT
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
2GIG NVR
NVR
POWER
SUPPLY
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN1 LAN 2 LAN3 LAN 4
WPS/RESET
1
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER LINE
ADAPTERS
Wi-Fi
CAMERA
NETWORK TRAFFIC
GOES THROUGH
IN-WALL WIRING
ROUTER
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 1 OF 2

➏Smart Phone Applications
For monitoring 2GIG cameras, two smart phone
/ tablet applicaons are available on-line.
• For Android devices, “2GIG Video” is an
applicaon available in the Google Play Store.
• For Apple iOS devices, “2GIG Video” is an
applicaon available in the Apple App Store.
Installing the 2GIG Video Application
1. Go to the on-line store compable with
the smart phone or tablet and download
the 2GIG Video app.
2. Click on INSTALL. Wait for the installaon
on the device.
3. Click on OPEN. The applicaon should
launch.
See Secon 7 or Secon 8 on the reverse side
of this sheet for details on adding and viewing
2GIG cameras with each applicaon.
Figure 14. Android App in Play Store
Figure 15. iOS App in Apple Store
INSTALLATION INSTRUCTIONS
➊Contents
1—2GIG Indoor IP Wi-Fi Camera
1—10’ Power Cable
1—Plug-in Power Supply
1—3” Support CD with Documentaon & Tools
1—Paper Mounng Template
3—3/4” Mounng Screws and Anchors
➋Installation Tools Required
• Phillips and Flat Head Screwdrivers
• Electric Drill
PART DESCRIPTION
APassive Infrared Moon Sensor (PIR)
BInfrared Illuminator
CPhotosensor
DMicrophone
ELens
FSpeaker
GCamera Body
HLocking Screw
IAzimuth rotang Sha
JRotang Lock Nut
KCamera Base
PART NAME FUNCTION
LNET Indicator Lights green during
network traffic
MPOWER
Indicator
Lights red when
camera has power
NMicro SD Card
Slot
Fits an SD card for
recording audio and
video
O
WPS buon
(Wi-Fi Protected
Setup)
Press for 5 seconds to
iniate WPS
PRESET Buon Press and hold for 20
seconds for factory reset
QNET Jack Connects to network.
(PoE is not supported)
RDC5V Power
Input
Connects to plug-in
5 VDC power supply
with USB cable.
Figure 1. Camera Contents
Figure 2. Camera Front/Side Features
Figure 3. Camera Rear Features
2GIG-CAM-100W
INDOOR Wi-Fi IP CAMERA 1.3MP
➌Camera Installation
The camera can be installed in one of three
posions.
A. Bracket horizontally aached to flat surface
B. Bracket vercally aached to wall
C. Bracket horizontally aached to ceiling
Mounting the Camera
1. Using a flat head screwdriver, pry offthe
boom cover of the camera base at three
points.
2. Locate the screw hole template, remove
the adhesive backing. Sck the template
in the camera installaon locaon. Pay
aenon to the top hole locaon making
sure the camera is in the orientaon
desired. Drill three 1/4” holes.
3. Install the screw anchors (included) into
the holes. Aach the camera baseplate
in place with the three mounng screws.
Snap the camera base over the baseplate.
4. Use the locking screw (H) and the rotang
locknut (J) to set the camera to the desired
angle and view.
SD Memory Card
If the camera will be using an SD memory card,
insert the card into the SD card slot (N) on the
side of the camera.
NOTE: When installing an SD card, make sure
that write protect is OFF before inserƟng the
card. When removing an SD card, put the write
protect ON first, or data may be lost or the SD
card may be damaged. When hot plugging an
SD card, stop recording first.
Figure 4. Camera Mounng Opons
Figure 5. Prying OffCamera Base
Figure 6. Posioning Drill Template
Figure 7. Installing Camera Base to Surface
Figure 8. Camera View Adjustments
TOP
G
H
I
J
K
E
F
DC
B
A
RESET
WPS
micro SD
POWER
NET
P
Q
O
R
L
M
N
NET
DC5V
ABC
TOP
90°
360°
➍Camera Power
The camera is powered by the plug-in power
supply. PoE power is not supported.
1. Plug the power cord into the camera’s
power supply input jack (R).
2. Plug the other end of the power cord into
the plug-in power supply.
3. Plug the power supply into an un-switched
120 VAC power outlet.
➎Camera Network Connection
This IP Wi-Fi camera can connect to the network
four different ways. Choose the connecon that
best suits the installaon.
Wireless Wi-Fi Connection to Router
Use either the WPS buon or a manual Wi-Fi
setup to the camera to the local area network’s
Wi-Fi router.
NOTE: Refer to the IniƟal IP Camera & 2GIG
NVR SoŌware Setup sheet included with the
camera for step-by-step details on seƫng up a
Wi-Fi connecƟon.
Hardwired Connection to Router
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available port on the local area network’s
router.
Hardwired Connection to a 2GIG NVR
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available camera port on the 2GIG NVR.
Refer to the 2GIG NVR Operaon Instrucons
for details on seng up the NVR.
Hardwired Connection to Power Line Adapters
Power line adapters (PLA) send network traffic
through the installaons 120 VAC wiring.
NOTE: Power Line Adapters need to be
“synced” with each other before use. Refer to
the PLA instrucƟons for details.
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into a PLA.
Plug the adapter into a power outlet.
3. Plug one end of another Cat5 (Cat-5e or
Cat-6) cable into another PLA. Plug the
adapter into a power outlet.
4. Plug the other end of the cable into an
available router port or 2GIG NVR camera
port.
Figure 9. Camera Power Connecon
Figure 10. Wi-Fi Connecon to Router
Figure 11. Hardwired Connecon to Router
Figure 12. Hardwired Connecon to NVR
Figure 13. Power Line Adapter Connecon
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY
Wi-Fi
CAMERA
POWER
CABLE
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN HDMI VGA
RESET
LINEOUT MICIN DCIN
POE
1
2
3
4
COM 1 1B 1A
IN OUT
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
2GIG NVR
NVR
POWER
SUPPLY
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN1 LAN 2 LAN3 LAN 4
WPS/RESET
1
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER LINE
ADAPTERS
Wi-Fi
CAMERA
NETWORK TRAFFIC
GOES THROUGH
IN-WALL WIRING
ROUTER
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 1 OF 2

➏Smart Phone Applications
For monitoring 2GIG cameras, two smart phone
/ tablet applicaons are available on-line.
• For Android devices, “2GIG Video” is an
applicaon available in the Google Play Store.
• For Apple iOS devices, “2GIG Video” is an
applicaon available in the Apple App Store.
Installing the 2GIG Video Application
1. Go to the on-line store compable with
the smart phone or tablet and download
the 2GIG Video app.
2. Click on INSTALL. Wait for the installaon
on the device.
3. Click on OPEN. The applicaon should
launch.
See Secon 7 or Secon 8 on the reverse side
of this sheet for details on adding and viewing
2GIG cameras with each applicaon.
Figure 14. Android App in Play Store
Figure 15. iOS App in Apple Store
INSTALLATION INSTRUCTIONS
➊Contents
1—2GIG Indoor IP Wi-Fi Camera
1—10’ Power Cable
1—Plug-in Power Supply
1—3” Support CD with Documentaon & Tools
1—Paper Mounng Template
3—3/4” Mounng Screws and Anchors
➋Installation Tools Required
• Phillips and Flat Head Screwdrivers
• Electric Drill
PART DESCRIPTION
APassive Infrared Moon Sensor (PIR)
BInfrared Illuminator
CPhotosensor
DMicrophone
ELens
FSpeaker
GCamera Body
HLocking Screw
IAzimuth rotang Sha
JRotang Lock Nut
KCamera Base
PART NAME FUNCTION
LNET Indicator Lights green during
network traffic
MPOWER
Indicator
Lights red when
camera has power
NMicro SD Card
Slot
Fits an SD card for
recording audio and
video
O
WPS buon
(Wi-Fi Protected
Setup)
Press for 5 seconds to
iniate WPS
PRESET Buon Press and hold for 20
seconds for factory reset
QNET Jack Connects to network.
(PoE is not supported)
RDC5V Power
Input
Connects to plug-in
5 VDC power supply
with USB cable.
Figure 1. Camera Contents
Figure 2. Camera Front/Side Features
Figure 3. Camera Rear Features
2GIG-CAM-100W
INDOOR Wi-Fi IP CAMERA 1.3MP
➌Camera Installation
The camera can be installed in one of three
posions.
A. Bracket horizontally aached to flat surface
B. Bracket vercally aached to wall
C. Bracket horizontally aached to ceiling
Mounting the Camera
1. Using a flat head screwdriver, pry offthe
boom cover of the camera base at three
points.
2. Locate the screw hole template, remove
the adhesive backing. Sck the template
in the camera installaon locaon. Pay
aenon to the top hole locaon making
sure the camera is in the orientaon
desired. Drill three 1/4” holes.
3. Install the screw anchors (included) into
the holes. Aach the camera baseplate
in place with the three mounng screws.
Snap the camera base over the baseplate.
4. Use the locking screw (H) and the rotang
locknut (J) to set the camera to the desired
angle and view.
SD Memory Card
If the camera will be using an SD memory card,
insert the card into the SD card slot (N) on the
side of the camera.
NOTE: When installing an SD card, make sure
that write protect is OFF before inserƟng the
card. When removing an SD card, put the write
protect ON first, or data may be lost or the SD
card may be damaged. When hot plugging an
SD card, stop recording first.
Figure 4. Camera Mounng Opons
Figure 5. Prying OffCamera Base
Figure 6. Posioning Drill Template
Figure 7. Installing Camera Base to Surface
Figure 8. Camera View Adjustments
TOP
G
H
I
J
K
E
F
DC
B
A
RESET
WPS
micro SD
POWER
NET
P
Q
O
R
L
M
N
NET
DC5V
ABC
TOP
90°
360°
➍Camera Power
The camera is powered by the plug-in power
supply. PoE power is not supported.
1. Plug the power cord into the camera’s
power supply input jack (R).
2. Plug the other end of the power cord into
the plug-in power supply.
3. Plug the power supply into an un-switched
120 VAC power outlet.
➎Camera Network Connection
This IP Wi-Fi camera can connect to the network
four different ways. Choose the connecon that
best suits the installaon.
Wireless Wi-Fi Connection to Router
Use either the WPS buon or a manual Wi-Fi
setup to the camera to the local area network’s
Wi-Fi router.
NOTE: Refer to the IniƟal IP Camera & 2GIG
NVR SoŌware Setup sheet included with the
camera for step-by-step details on seƫng up a
Wi-Fi connecƟon.
Hardwired Connection to Router
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available port on the local area network’s
router.
Hardwired Connection to a 2GIG NVR
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into an
available camera port on the 2GIG NVR.
Refer to the 2GIG NVR Operaon Instrucons
for details on seng up the NVR.
Hardwired Connection to Power Line Adapters
Power line adapters (PLA) send network traffic
through the installaons 120 VAC wiring.
NOTE: Power Line Adapters need to be
“synced” with each other before use. Refer to
the PLA instrucƟons for details.
1. Plug one end of a Cat5 (Cat-5e or Cat-6)
cable into the camera’s NET jack (Q).
2. Plug the other end of the cable into a PLA.
Plug the adapter into a power outlet.
3. Plug one end of another Cat5 (Cat-5e or
Cat-6) cable into another PLA. Plug the
adapter into a power outlet.
4. Plug the other end of the cable into an
available router port or 2GIG NVR camera
port.
Figure 9. Camera Power Connecon
Figure 10. Wi-Fi Connecon to Router
Figure 11. Hardwired Connecon to Router
Figure 12. Hardwired Connecon to NVR
Figure 13. Power Line Adapter Connecon
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY
Wi-Fi
CAMERA
POWER
CABLE
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN HDMI VGA
RESET
LINEOUT MICIN DCIN
POE
1
2
3
4
COM 1 1B 1A
IN OUT
RESET
WPS
micro SD
POWER
NET
NET
DC5V
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
2GIG NVR
NVR
POWER
SUPPLY
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER
WAN
LAN 1 LAN 2 LAN 3 LAN 4
WPS/RESET
CAMERA
POWER
SUPPLY Wi-Fi
CAMERA
Wi-Fi
ROUTER
ROUTER
POWER
SUPPLY
LAN1 LAN 2 LAN3 LAN 4
WPS/RESET
1
RESET
WPS
micro SD
POWER
NET
NET
DC5V
POWER LINE
ADAPTERS
Wi-Fi
CAMERA
NETWORK TRAFFIC
GOES THROUGH
IN-WALL WIRING
ROUTER
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 1 OF 2

➒Camera & Network Software Setup
Refer to the Inial IP Camera & 2GIG NVR
Soware Setup sheet included with the camera
for step-by-step details on seng up the various
inial camera and network system sengs.
• Determine the camera’s IP address
• Set a stac IP address for the camera
• Setup oponal DDNS Server
• Setup the camera’s port numbers
• Setup the router’s Port Forwarding
• Connect to the camera with a browser
Aer the inial setup, refer to the 2GIG Camera
Operaon Instrucons included on the Support
CD for details on all camera sengs available.
➓Audio/Snapshot/Playback Functions
To enable Audio (including Bi-direconal audio)
on the 2GIG IP Cameras, Internet Explorer
with an AcveX plug-in is required. You cannot
receive audio on Google Chrome, Apple Safari,
Mozilla Firefox, Opera browsers.
There are two steps to install AcveX on
Internet Explorer.
Internet Explorer Security Tab
1. Access this menu in Internet Explorer
through the TOOLS -> INTERNET OPTIONS
menu
2. Click on the SECURITY Tab. Click TRUSTED
SITES. Click SITES.
3. Enter the IP Address of the IP Camera.
4. Click CLOSE.
5. Click CUSTOM LEVEL.
6. Scroll down to DOWNLOAD SIGNED
ACTIVEX CONTROLS & DOWNLOAD
UNSIGNED ACTIVEX CONTROLS
7. Set both of these opons to PROMPT.
Click OK.
8. Click OK to Save changes
Installing ActiveX control
1. With the Internet Explorer Web browser,
Login to the Live Video screen of the IP
Camera.
2. Click on the link “Click here to use short
delay Plugin for Live Video.” Click INSTALL
on the prompt that appears. Live video
with Audio Controls/Snapshot/Playback
should work on the tab.
Maximum Video streams supported
The IP Cameras support Flash and AcveX
technology for video streaming. 10 concurrent
video streams are supported over AcveX, two
streams are supported with Flash.
Figure 22. IP Search Tool Results
Figure 23. Camera Port Configuraon
Figure 24. IE Security Tab
Figure 25. Trusted Sites Seng
➑iOS Application
An Apple device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Apple
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Apple store, press OPEN.
2. Press AUTO DISCOVERY magnifying glass
at the top of the screen. The EXISTING
DEVICES screen will display.
3. Press AUTO DISCOVERY, then SEARCH.
The app will search for 2GIG IP Cameras on
the Local Area Network. The IP addresses
of the camera(s) discovered will be listed.
4. Click on a camera, then enter the default
Username and Password. (admin / admin)
then press OK.
5. If the camera’s username and password is
OK the camera’s IP address will turn blue.
6. Repeat Steps 6 & 7 for addional cameras.
7. Press the blue camera IP address to select
the camera. A blue check mark will show.
8. Press ADD. The ADD SUCCEED message
should be displayed. Press OK.
9. Press the HOME icon. Press the +sign to
display the available cameras.
10. Select a Camera.
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 20. Selecng Auto Discovery
Figure 21. Discovered Cameras
Figure 21. Viewing Camera Video
➐Android 2GIG Video Application
An Android device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Android
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Google Play store, launch the
app.
2. Press AUTO DISCOVERY at the boom of
the screen.
3. Enter the default Username and Password.
(admin / admin)
4. Press SEARCH. The app will search for
2GIG IP Cameras on the Local Area
Network. The camera(s) discovered will be
listed.
5. Select the 2GIG Camera(s) with the blue
check mark, then press ADD. The ADD
SUCCEED message should be displayed.
6. Press DEVICE LIST. The IP Camera(s)
names are displayed.
7. Select a Camera.
8. Select a video stream to view (cameras
can send two video steams of different
quality).
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 16. Auto Discovery Buon
Figure 17. Auto Discovery of Cameras
Figure 18. Online Device List
Figure 19. Viewing Camera Video
2GIG Video Troubleshooting
Q: I cannot see the IP Camera on my network
A: Make sure that the IP Camera is powered on. Ensure that
the power supply is plugged into the wall.
On the back of the 2GIG-CAM-100W IP Camera, the Power
LED should be solid red. Ensure that the network cable is
connected to the router/switch on the Local Area Network.
If using WPS, ensure that router supports WPS and is acve
when syncing wirelessly with the IP Camera. If using a tablet
or smart phone to detect the IP Camera, make sure the
mobile device is on the same network as the IP Camera(s).
Q: The image is not clear at night
A: Check the IP cameras’ lens for any smudges or moisture
lefrom fingerprints. Wipe down with a non-abrasive towel.
Also make sure that no object is blocking the path of the IR
Emier. Check the Sensor Sengs in the IP Camera to verify
that the Day/Night opon is set to Auto. The WDR feature
of the IP camera may need to be disabled when the IR LEDs
are acve.
Q: I cannot see Video when I am away from my house.
A: The ports needed to see the video from a mobile device is
30001. Port forward this port in the router. Use both UDP/TCP
for the protocol opon in the Port Forwarding secon of the
router. When registering the device on the 2GIG Video app,
the WAN IP address will be needed from the router. The WAN
IP Address can be found at the home router.
Q: I cannot view mulƟple high resoluƟon video streams on
my mobile device.
A: High resoluon streams require high amounts of data to be
processed on mobile devices. The applicaon and mobile
device have a limit on how many high resoluon streams can
be processed.
Q: How do I format the SD card for recording?
A: Insert the SD Card into the IP Camera(s). Refer to the
installaon manual for the exact locaon of the SD Card slot.
Login to the IP Camera(s). Default User Name and Password
is admin. Navigate to Device Configuraon-> Record
Configuraon -> Record Directory. Select SD Card and press
the Format Buon.
Q: What if SD Card formaƫng fails?
A: Remove the SD Card and format it on another device such
as a PC or Camera that supports SD cards. Aer formang,
re-insert the SD Card into the IP Camera(s) and format the
SD card again in the IP Camera(s). Note that the file SD Card
format needs to be ext4.
Q: What type of Wi-Fi networks are supported?
A: The Wi-Fi IP Camera works on 2.4Ghz compable N and G
networks. It is not supported on 5GHz compable N and AC
networks.
Q: How many users can stream video at the same Ɵme on
the IP Cameras?
A: When connected to the IP Camera using Flash technology
the maximum number of video connecons is 2. When
connected to the IP Camera using AcveX technology, the
maximum number of video connecons is 10.
Q: How long does it take to update the firmware on the IP
Camera?
A: The Update Tool is designed to update the IP Camera
firmware. Note that the fi
rmware update process can take
between 5 and 10 minutes for both wired and wireless
updates.
Regulatory Information
WARNING: Changes or modifications not expressly approved by Nortek Security
& Control could void the user’s authority to operate the equipment.
This device complies with FCC Part 15 Rules and Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
Cét appareil est conforme la norme d’Industrie Canada exempts de licence RSS.
Son fonctionnement est soumis aux deux conditions suivantes: (1) cét appareil
ne peut pas provoquer d’interférences, et (2) c’et appareil doit accepter toute
interférence, y compris les interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de la dispositif.
Limited Warranty
This Nortek Security & Control LLC product is warranted against defects in
material and workmanship for two (2) years. This warranty extends only to
wholesale customers who buy direct from Nortek Security & Control LLC
or through Nortek Security & Control normal distribution channels. Nortek
Security & Control does not warrant this product to consumers. Consumers
should inquire from their selling dealer as to the nature of the dealer’s warranty,
if any.
There are no obligations or liabilities on the part of Nortek Security & Control for
consequential damages arising out of or in connection with use or performance
of this product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or reinstallation. All implied
warranties for functionality, are valid only until the warranty expires. This Nortek
Security & Control Warranty is in lieu of all other warranties express or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: [e-mail]
Visit www.2GIG.com or dealer.2gig.com technical support hours of operaon
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
Copyright © 2015 Nortek Security & Control LLC 10004379 X20
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 2 OF 2

➒Camera & Network Software Setup
Refer to the Inial IP Camera & 2GIG NVR
Soware Setup sheet included with the camera
for step-by-step details on seng up the various
inial camera and network system sengs.
• Determine the camera’s IP address
• Set a stac IP address for the camera
• Setup oponal DDNS Server
• Setup the camera’s port numbers
• Setup the router’s Port Forwarding
• Connect to the camera with a browser
Aer the inial setup, refer to the 2GIG Camera
Operaon Instrucons included on the Support
CD for details on all camera sengs available.
➓Audio/Snapshot/Playback Functions
To enable Audio (including Bi-direconal audio)
on the 2GIG IP Cameras, Internet Explorer
with an AcveX plug-in is required. You cannot
receive audio on Google Chrome, Apple Safari,
Mozilla Firefox, Opera browsers.
There are two steps to install AcveX on
Internet Explorer.
Internet Explorer Security Tab
1. Access this menu in Internet Explorer
through the TOOLS -> INTERNET OPTIONS
menu
2. Click on the SECURITY Tab. Click TRUSTED
SITES. Click SITES.
3. Enter the IP Address of the IP Camera.
4. Click CLOSE.
5. Click CUSTOM LEVEL.
6. Scroll down to DOWNLOAD SIGNED
ACTIVEX CONTROLS & DOWNLOAD
UNSIGNED ACTIVEX CONTROLS
7. Set both of these opons to PROMPT.
Click OK.
8. Click OK to Save changes
Installing ActiveX control
1. With the Internet Explorer Web browser,
Login to the Live Video screen of the IP
Camera.
2. Click on the link “Click here to use short
delay Plugin for Live Video.” Click INSTALL
on the prompt that appears. Live video
with Audio Controls/Snapshot/Playback
should work on the tab.
Maximum Video streams supported
The IP Cameras support Flash and AcveX
technology for video streaming. 10 concurrent
video streams are supported over AcveX, two
streams are supported with Flash.
Figure 22. IP Search Tool Results
Figure 23. Camera Port Configuraon
Figure 24. IE Security Tab
Figure 25. Trusted Sites Seng
➑iOS Application
An Apple device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Apple
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Apple store, press OPEN.
2. Press AUTO DISCOVERY magnifying glass
at the top of the screen. The EXISTING
DEVICES screen will display.
3. Press AUTO DISCOVERY, then SEARCH.
The app will search for 2GIG IP Cameras on
the Local Area Network. The IP addresses
of the camera(s) discovered will be listed.
4. Click on a camera, then enter the default
Username and Password. (admin / admin)
then press OK.
5. If the camera’s username and password is
OK the camera’s IP address will turn blue.
6. Repeat Steps 6 & 7 for addional cameras.
7. Press the blue camera IP address to select
the camera. A blue check mark will show.
8. Press ADD. The ADD SUCCEED message
should be displayed. Press OK.
9. Press the HOME icon. Press the +sign to
display the available cameras.
10. Select a Camera.
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 20. Selecng Auto Discovery
Figure 21. Discovered Cameras
Figure 21. Viewing Camera Video
➐Android 2GIG Video Application
An Android device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Android
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Google Play store, launch the
app.
2. Press AUTO DISCOVERY at the boom of
the screen.
3. Enter the default Username and Password.
(admin / admin)
4. Press SEARCH. The app will search for
2GIG IP Cameras on the Local Area
Network. The camera(s) discovered will be
listed.
5. Select the 2GIG Camera(s) with the blue
check mark, then press ADD. The ADD
SUCCEED message should be displayed.
6. Press DEVICE LIST. The IP Camera(s)
names are displayed.
7. Select a Camera.
8. Select a video stream to view (cameras
can send two video steams of different
quality).
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 16. Auto Discovery Buon
Figure 17. Auto Discovery of Cameras
Figure 18. Online Device List
Figure 19. Viewing Camera Video
2GIG Video Troubleshooting
Q: I cannot see the IP Camera on my network
A: Make sure that the IP Camera is powered on. Ensure that
the power supply is plugged into the wall.
On the back of the 2GIG-CAM-100W IP Camera, the Power
LED should be solid red. Ensure that the network cable is
connected to the router/switch on the Local Area Network.
If using WPS, ensure that router supports WPS and is acve
when syncing wirelessly with the IP Camera. If using a tablet
or smart phone to detect the IP Camera, make sure the
mobile device is on the same network as the IP Camera(s).
Q: The image is not clear at night
A: Check the IP cameras’ lens for any smudges or moisture
lefrom fingerprints. Wipe down with a non-abrasive towel.
Also make sure that no object is blocking the path of the IR
Emier. Check the Sensor Sengs in the IP Camera to verify
that the Day/Night opon is set to Auto. The WDR feature
of the IP camera may need to be disabled when the IR LEDs
are acve.
Q: I cannot see Video when I am away from my house.
A: The ports needed to see the video from a mobile device is
30001. Port forward this port in the router. Use both UDP/TCP
for the protocol opon in the Port Forwarding secon of the
router. When registering the device on the 2GIG Video app,
the WAN IP address will be needed from the router. The WAN
IP Address can be found at the home router.
Q: I cannot view mulƟple high resoluƟon video streams on
my mobile device.
A: High resoluon streams require high amounts of data to be
processed on mobile devices. The applicaon and mobile
device have a limit on how many high resoluon streams can
be processed.
Q: How do I format the SD card for recording?
A: Insert the SD Card into the IP Camera(s). Refer to the
installaon manual for the exact locaon of the SD Card slot.
Login to the IP Camera(s). Default User Name and Password
is admin. Navigate to Device Configuraon-> Record
Configuraon -> Record Directory. Select SD Card and press
the Format Buon.
Q: What if SD Card formaƫng fails?
A: Remove the SD Card and format it on another device such
as a PC or Camera that supports SD cards. Aer formang,
re-insert the SD Card into the IP Camera(s) and format the
SD card again in the IP Camera(s). Note that the file SD Card
format needs to be ext4.
Q: What type of Wi-Fi networks are supported?
A: The Wi-Fi IP Camera works on 2.4Ghz compable N and G
networks. It is not supported on 5GHz compable N and AC
networks.
Q: How many users can stream video at the same Ɵme on
the IP Cameras?
A: When connected to the IP Camera using Flash technology
the maximum number of video connecons is 2. When
connected to the IP Camera using AcveX technology, the
maximum number of video connecons is 10.
Q: How long does it take to update the firmware on the IP
Camera?
A: The Update Tool is designed to update the IP Camera
firmware. Note that the fi
rmware update process can take
between 5 and 10 minutes for both wired and wireless
updates.
Regulatory Information
WARNING: Changes or modifications not expressly approved by Nortek Security
& Control could void the user’s authority to operate the equipment.
This device complies with FCC Part 15 Rules and Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
Cét appareil est conforme la norme d’Industrie Canada exempts de licence RSS.
Son fonctionnement est soumis aux deux conditions suivantes: (1) cét appareil
ne peut pas provoquer d’interférences, et (2) c’et appareil doit accepter toute
interférence, y compris les interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de la dispositif.
Limited Warranty
This Nortek Security & Control LLC product is warranted against defects in
material and workmanship for two (2) years. This warranty extends only to
wholesale customers who buy direct from Nortek Security & Control LLC
or through Nortek Security & Control normal distribution channels. Nortek
Security & Control does not warrant this product to consumers. Consumers
should inquire from their selling dealer as to the nature of the dealer’s warranty,
if any.
There are no obligations or liabilities on the part of Nortek Security & Control for
consequential damages arising out of or in connection with use or performance
of this product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or reinstallation. All implied
warranties for functionality, are valid only until the warranty expires. This Nortek
Security & Control Warranty is in lieu of all other warranties express or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: [e-mail]
Visit www.2GIG.com or dealer.2gig.com technical support hours of operaon
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
Copyright © 2015 Nortek Security & Control LLC 10004379 X20
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 2 OF 2

➒Camera & Network Software Setup
Refer to the Inial IP Camera & 2GIG NVR
Soware Setup sheet included with the camera
for step-by-step details on seng up the various
inial camera and network system sengs.
• Determine the camera’s IP address
• Set a stac IP address for the camera
• Setup oponal DDNS Server
• Setup the camera’s port numbers
• Setup the router’s Port Forwarding
• Connect to the camera with a browser
Aer the inial setup, refer to the 2GIG Camera
Operaon Instrucons included on the Support
CD for details on all camera sengs available.
➓Audio/Snapshot/Playback Functions
To enable Audio (including Bi-direconal audio)
on the 2GIG IP Cameras, Internet Explorer
with an AcveX plug-in is required. You cannot
receive audio on Google Chrome, Apple Safari,
Mozilla Firefox, Opera browsers.
There are two steps to install AcveX on
Internet Explorer.
Internet Explorer Security Tab
1. Access this menu in Internet Explorer
through the TOOLS -> INTERNET OPTIONS
menu
2. Click on the SECURITY Tab. Click TRUSTED
SITES. Click SITES.
3. Enter the IP Address of the IP Camera.
4. Click CLOSE.
5. Click CUSTOM LEVEL.
6. Scroll down to DOWNLOAD SIGNED
ACTIVEX CONTROLS & DOWNLOAD
UNSIGNED ACTIVEX CONTROLS
7. Set both of these opons to PROMPT.
Click OK.
8. Click OK to Save changes
Installing ActiveX control
1. With the Internet Explorer Web browser,
Login to the Live Video screen of the IP
Camera.
2. Click on the link “Click here to use short
delay Plugin for Live Video.” Click INSTALL
on the prompt that appears. Live video
with Audio Controls/Snapshot/Playback
should work on the tab.
Maximum Video streams supported
The IP Cameras support Flash and AcveX
technology for video streaming. 10 concurrent
video streams are supported over AcveX, two
streams are supported with Flash.
Figure 22. IP Search Tool Results
Figure 23. Camera Port Configuraon
Figure 24. IE Security Tab
Figure 25. Trusted Sites Seng
➑iOS Application
An Apple device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Apple
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Apple store, press OPEN.
2. Press AUTO DISCOVERY magnifying glass
at the top of the screen. The EXISTING
DEVICES screen will display.
3. Press AUTO DISCOVERY, then SEARCH.
The app will search for 2GIG IP Cameras on
the Local Area Network. The IP addresses
of the camera(s) discovered will be listed.
4. Click on a camera, then enter the default
Username and Password. (admin / admin)
then press OK.
5. If the camera’s username and password is
OK the camera’s IP address will turn blue.
6. Repeat Steps 6 & 7 for addional cameras.
7. Press the blue camera IP address to select
the camera. A blue check mark will show.
8. Press ADD. The ADD SUCCEED message
should be displayed. Press OK.
9. Press the HOME icon. Press the +sign to
display the available cameras.
10. Select a Camera.
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 20. Selecng Auto Discovery
Figure 21. Discovered Cameras
Figure 21. Viewing Camera Video
➐Android 2GIG Video Application
An Android device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Android
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Google Play store, launch the
app.
2. Press AUTO DISCOVERY at the boom of
the screen.
3. Enter the default Username and Password.
(admin / admin)
4. Press SEARCH. The app will search for
2GIG IP Cameras on the Local Area
Network. The camera(s) discovered will be
listed.
5. Select the 2GIG Camera(s) with the blue
check mark, then press ADD. The ADD
SUCCEED message should be displayed.
6. Press DEVICE LIST. The IP Camera(s)
names are displayed.
7. Select a Camera.
8. Select a video stream to view (cameras
can send two video steams of different
quality).
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 16. Auto Discovery Buon
Figure 17. Auto Discovery of Cameras
Figure 18. Online Device List
Figure 19. Viewing Camera Video
2GIG Video Troubleshooting
Q: I cannot see the IP Camera on my network
A: Make sure that the IP Camera is powered on. Ensure that
the power supply is plugged into the wall.
On the back of the 2GIG-CAM-100W IP Camera, the Power
LED should be solid red. Ensure that the network cable is
connected to the router/switch on the Local Area Network.
If using WPS, ensure that router supports WPS and is acve
when syncing wirelessly with the IP Camera. If using a tablet
or smart phone to detect the IP Camera, make sure the
mobile device is on the same network as the IP Camera(s).
Q: The image is not clear at night
A: Check the IP cameras’ lens for any smudges or moisture
lefrom fingerprints. Wipe down with a non-abrasive towel.
Also make sure that no object is blocking the path of the IR
Emier. Check the Sensor Sengs in the IP Camera to verify
that the Day/Night opon is set to Auto. The WDR feature
of the IP camera may need to be disabled when the IR LEDs
are acve.
Q: I cannot see Video when I am away from my house.
A: The ports needed to see the video from a mobile device is
30001. Port forward this port in the router. Use both UDP/TCP
for the protocol opon in the Port Forwarding secon of the
router. When registering the device on the 2GIG Video app,
the WAN IP address will be needed from the router. The WAN
IP Address can be found at the home router.
Q: I cannot view mulƟple high resoluƟon video streams on
my mobile device.
A: High resoluon streams require high amounts of data to be
processed on mobile devices. The applicaon and mobile
device have a limit on how many high resoluon streams can
be processed.
Q: How do I format the SD card for recording?
A: Insert the SD Card into the IP Camera(s). Refer to the
installaon manual for the exact locaon of the SD Card slot.
Login to the IP Camera(s). Default User Name and Password
is admin. Navigate to Device Configuraon-> Record
Configuraon -> Record Directory. Select SD Card and press
the Format Buon.
Q: What if SD Card formaƫng fails?
A: Remove the SD Card and format it on another device such
as a PC or Camera that supports SD cards. Aer formang,
re-insert the SD Card into the IP Camera(s) and format the
SD card again in the IP Camera(s). Note that the file SD Card
format needs to be ext4.
Q: What type of Wi-Fi networks are supported?
A: The Wi-Fi IP Camera works on 2.4Ghz compable N and G
networks. It is not supported on 5GHz compable N and AC
networks.
Q: How many users can stream video at the same Ɵme on
the IP Cameras?
A: When connected to the IP Camera using Flash technology
the maximum number of video connecons is 2. When
connected to the IP Camera using AcveX technology, the
maximum number of video connecons is 10.
Q: How long does it take to update the firmware on the IP
Camera?
A: The Update Tool is designed to update the IP Camera
firmware. Note that the fi
rmware update process can take
between 5 and 10 minutes for both wired and wireless
updates.
Regulatory Information
WARNING: Changes or modifications not expressly approved by Nortek Security
& Control could void the user’s authority to operate the equipment.
This device complies with FCC Part 15 Rules and Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
Cét appareil est conforme la norme d’Industrie Canada exempts de licence RSS.
Son fonctionnement est soumis aux deux conditions suivantes: (1) cét appareil
ne peut pas provoquer d’interférences, et (2) c’et appareil doit accepter toute
interférence, y compris les interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de la dispositif.
Limited Warranty
This Nortek Security & Control LLC product is warranted against defects in
material and workmanship for two (2) years. This warranty extends only to
wholesale customers who buy direct from Nortek Security & Control LLC
or through Nortek Security & Control normal distribution channels. Nortek
Security & Control does not warrant this product to consumers. Consumers
should inquire from their selling dealer as to the nature of the dealer’s warranty,
if any.
There are no obligations or liabilities on the part of Nortek Security & Control for
consequential damages arising out of or in connection with use or performance
of this product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or reinstallation. All implied
warranties for functionality, are valid only until the warranty expires. This Nortek
Security & Control Warranty is in lieu of all other warranties express or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: [e-mail]
Visit www.2GIG.com or dealer.2gig.com technical support hours of operaon
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
Copyright © 2015 Nortek Security & Control LLC 10004379 X20
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 2 OF 2

➒Camera & Network Software Setup
Refer to the Inial IP Camera & 2GIG NVR
Soware Setup sheet included with the camera
for step-by-step details on seng up the various
inial camera and network system sengs.
• Determine the camera’s IP address
• Set a stac IP address for the camera
• Setup oponal DDNS Server
• Setup the camera’s port numbers
• Setup the router’s Port Forwarding
• Connect to the camera with a browser
Aer the inial setup, refer to the 2GIG Camera
Operaon Instrucons included on the Support
CD for details on all camera sengs available.
➓Audio/Snapshot/Playback Functions
To enable Audio (including Bi-direconal audio)
on the 2GIG IP Cameras, Internet Explorer
with an AcveX plug-in is required. You cannot
receive audio on Google Chrome, Apple Safari,
Mozilla Firefox, Opera browsers.
There are two steps to install AcveX on
Internet Explorer.
Internet Explorer Security Tab
1. Access this menu in Internet Explorer
through the TOOLS -> INTERNET OPTIONS
menu
2. Click on the SECURITY Tab. Click TRUSTED
SITES. Click SITES.
3. Enter the IP Address of the IP Camera.
4. Click CLOSE.
5. Click CUSTOM LEVEL.
6. Scroll down to DOWNLOAD SIGNED
ACTIVEX CONTROLS & DOWNLOAD
UNSIGNED ACTIVEX CONTROLS
7. Set both of these opons to PROMPT.
Click OK.
8. Click OK to Save changes
Installing ActiveX control
1. With the Internet Explorer Web browser,
Login to the Live Video screen of the IP
Camera.
2. Click on the link “Click here to use short
delay Plugin for Live Video.” Click INSTALL
on the prompt that appears. Live video
with Audio Controls/Snapshot/Playback
should work on the tab.
Maximum Video streams supported
The IP Cameras support Flash and AcveX
technology for video streaming. 10 concurrent
video streams are supported over AcveX, two
streams are supported with Flash.
Figure 22. IP Search Tool Results
Figure 23. Camera Port Configuraon
Figure 24. IE Security Tab
Figure 25. Trusted Sites Seng
➑iOS Application
An Apple device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Apple
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Apple store, press OPEN.
2. Press AUTO DISCOVERY magnifying glass
at the top of the screen. The EXISTING
DEVICES screen will display.
3. Press AUTO DISCOVERY, then SEARCH.
The app will search for 2GIG IP Cameras on
the Local Area Network. The IP addresses
of the camera(s) discovered will be listed.
4. Click on a camera, then enter the default
Username and Password. (admin / admin)
then press OK.
5. If the camera’s username and password is
OK the camera’s IP address will turn blue.
6. Repeat Steps 6 & 7 for addional cameras.
7. Press the blue camera IP address to select
the camera. A blue check mark will show.
8. Press ADD. The ADD SUCCEED message
should be displayed. Press OK.
9. Press the HOME icon. Press the +sign to
display the available cameras.
10. Select a Camera.
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 20. Selecng Auto Discovery
Figure 21. Discovered Cameras
Figure 21. Viewing Camera Video
➐Android 2GIG Video Application
An Android device can run the 2GIG Video
Applicaon to monitor 2GIG cameras.
First set up the applicaƟon while the Android
device is connected to the Local Area Network
that the camera(s) are installed on. To monitor
the camera(s) remotely, on the Internet, from
outside the Local Area Network that the
camera(s) are installed on, Port Forwarding
must be set in the router. Refer to the IniƟal
IP Camera & 2GIG NVR SoŌware Setup sheet
included with the camera for details on seƫng
router Port Forwarding.
Adding 2GIG IP Cameras
1. Aer downloading the 2GIG Video app
from the Google Play store, launch the
app.
2. Press AUTO DISCOVERY at the boom of
the screen.
3. Enter the default Username and Password.
(admin / admin)
4. Press SEARCH. The app will search for
2GIG IP Cameras on the Local Area
Network. The camera(s) discovered will be
listed.
5. Select the 2GIG Camera(s) with the blue
check mark, then press ADD. The ADD
SUCCEED message should be displayed.
6. Press DEVICE LIST. The IP Camera(s)
names are displayed.
7. Select a Camera.
8. Select a video stream to view (cameras
can send two video steams of different
quality).
The camera’s view will be displayed. Opon
buons display are on the boom of the
screen. Mulple camera views can be led,
video snapshots, full screen mode, and other
opons are available.
For details on using the app, refer to the app’s
built-in help instrucons accessed through the
gear setup icon.
Figure 16. Auto Discovery Buon
Figure 17. Auto Discovery of Cameras
Figure 18. Online Device List
Figure 19. Viewing Camera Video
2GIG Video Troubleshooting
Q: I cannot see the IP Camera on my network
A: Make sure that the IP Camera is powered on. Ensure that
the power supply is plugged into the wall.
On the back of the 2GIG-CAM-100W IP Camera, the Power
LED should be solid red. Ensure that the network cable is
connected to the router/switch on the Local Area Network.
If using WPS, ensure that router supports WPS and is acve
when syncing wirelessly with the IP Camera. If using a tablet
or smart phone to detect the IP Camera, make sure the
mobile device is on the same network as the IP Camera(s).
Q: The image is not clear at night
A: Check the IP cameras’ lens for any smudges or moisture
lefrom fingerprints. Wipe down with a non-abrasive towel.
Also make sure that no object is blocking the path of the IR
Emier. Check the Sensor Sengs in the IP Camera to verify
that the Day/Night opon is set to Auto. The WDR feature
of the IP camera may need to be disabled when the IR LEDs
are acve.
Q: I cannot see Video when I am away from my house.
A: The ports needed to see the video from a mobile device is
30001. Port forward this port in the router. Use both UDP/TCP
for the protocol opon in the Port Forwarding secon of the
router. When registering the device on the 2GIG Video app,
the WAN IP address will be needed from the router. The WAN
IP Address can be found at the home router.
Q: I cannot view mulƟple high resoluƟon video streams on
my mobile device.
A: High resoluon streams require high amounts of data to be
processed on mobile devices. The applicaon and mobile
device have a limit on how many high resoluon streams can
be processed.
Q: How do I format the SD card for recording?
A: Insert the SD Card into the IP Camera(s). Refer to the
installaon manual for the exact locaon of the SD Card slot.
Login to the IP Camera(s). Default User Name and Password
is admin. Navigate to Device Configuraon-> Record
Configuraon -> Record Directory. Select SD Card and press
the Format Buon.
Q: What if SD Card formaƫng fails?
A: Remove the SD Card and format it on another device such
as a PC or Camera that supports SD cards. Aer formang,
re-insert the SD Card into the IP Camera(s) and format the
SD card again in the IP Camera(s). Note that the file SD Card
format needs to be ext4.
Q: What type of Wi-Fi networks are supported?
A: The Wi-Fi IP Camera works on 2.4Ghz compable N and G
networks. It is not supported on 5GHz compable N and AC
networks.
Q: How many users can stream video at the same Ɵme on
the IP Cameras?
A: When connected to the IP Camera using Flash technology
the maximum number of video connecons is 2. When
connected to the IP Camera using AcveX technology, the
maximum number of video connecons is 10.
Q: How long does it take to update the firmware on the IP
Camera?
A: The Update Tool is designed to update the IP Camera
firmware. Note that the fi
rmware update process can take
between 5 and 10 minutes for both wired and wireless
updates.
Regulatory Information
WARNING: Changes or modifications not expressly approved by Nortek Security
& Control could void the user’s authority to operate the equipment.
This device complies with FCC Part 15 Rules and Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
Cét appareil est conforme la norme d’Industrie Canada exempts de licence RSS.
Son fonctionnement est soumis aux deux conditions suivantes: (1) cét appareil
ne peut pas provoquer d’interférences, et (2) c’et appareil doit accepter toute
interférence, y compris les interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de la dispositif.
Limited Warranty
This Nortek Security & Control LLC product is warranted against defects in
material and workmanship for two (2) years. This warranty extends only to
wholesale customers who buy direct from Nortek Security & Control LLC
or through Nortek Security & Control normal distribution channels. Nortek
Security & Control does not warrant this product to consumers. Consumers
should inquire from their selling dealer as to the nature of the dealer’s warranty,
if any.
There are no obligations or liabilities on the part of Nortek Security & Control for
consequential damages arising out of or in connection with use or performance
of this product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or reinstallation. All implied
warranties for functionality, are valid only until the warranty expires. This Nortek
Security & Control Warranty is in lieu of all other warranties express or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: [e-mail]
Visit www.2GIG.com or dealer.2gig.com technical support hours of operaon
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
Copyright © 2015 Nortek Security & Control LLC 10004379 X20
PRINTER’S INSTRUCTIONS:
INSTALL INSTR SHEET 2GIG-CAM-100W; P/N: 10004379 X20; INK: BLACK; MATERIAL: 20# MEAD BOND; SIZE: 11.000” x 17.000”; TOLERANCE ± .125”; SCALE: 1-1; SIDE 2 OF 2