INSTEON 2864-232 User manual

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Outdoor HD IP Camera
Model: 2864-232
V1.4

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Table of Contents
Table of Contents ...............................................................................................................................................................1
1 Overviews.........................................................................................................................................................................1
1.1 Key Features........................................................................................................................................................1
1.3 Read Before Use .................................................................................................................................................2
1.4 Packing Contents.................................................................................................................................................2
1.5 Physical Description............................................................................................................................................2
1.5.1 Front Panel................................................................................................................................................2
1.5.2 Interface.....................................................................................................................................................3
1.5.3 Bottom View..............................................................................................................................................4
1.6 Physical Description............................................................................................................................................4
1.6.1 Adding the HD Camera to the INSTEON Hub - Android ....................................................................3
1.6.2Adding the HD Camera to the INSTEON hub - iOS............................................................................9
2 Accessing the Network Camera..................................................................................................................................15
2.1 Access the Camera in LAN ..............................................................................................................................15
2.2 Access the Camera in WAN.............................................................................................................................18
2.2.1 Static IP Addresses................................................................................................................................18
2.2.2 Dynamic IP Addresses...........................................................................................................................20
2.3 Using the VLC player........................................................................................................................................23
2.4 IP camera connection to the server................................................................................................................25
3 Surveillance Software GUI ..........................................................................................................................................26
3.1 Login Window.....................................................................................................................................................26
3.2 Modify the Username and Password..............................................................................................................27
3.3 Setup Wizard......................................................................................................................................................27
3.4 Surveillance Window.........................................................................................................................................29
4 Advanced Camera Settings.........................................................................................................................................34
4.1 Device Status......................................................................................................................................................34
4.1.1 Device Information.................................................................................................................................34
4.1.2 Device Status..........................................................................................................................................35
4.1.3 Session status.........................................................................................................................................35
4.1.4 Log............................................................................................................................................................35
4.2 Basic Settings.....................................................................................................................................................36
4.2.1 Camera Name.........................................................................................................................................36
4.2.2 Camera Time...........................................................................................................................................36
4.2.3 User Accounts.........................................................................................................................................37
4.2.4 Multi-Camera...........................................................................................................................................40
4.3 Network...............................................................................................................................................................45
4.3.1 IP Configuration......................................................................................................................................45
4.3.2 Wireless Settings....................................................................................................................................47
4.3.3 PPPoE......................................................................................................................................................48
4.3.4 DDNS.......................................................................................................................................................49
4.3.5 UPnP........................................................................................................................................................50
4.3.6 Port...........................................................................................................................................................50

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4.3.7 Mail Settings............................................................................................................................................54
4.3.8 FTP Settings............................................................................................................................................56
4.3.9 P2P...........................................................................................................................................................57
4.4 Video....................................................................................................................................................................58
4.4.1 Video Settings.........................................................................................................................................58
4.4.2 On Screen Display.................................................................................................................................59
4.4.3 Privacy Zone...........................................................................................................................................59
4.4.4 Snapshot Settings..................................................................................................................................61
4.4.5 IR LED Schedule....................................................................................................................................62
4.4.6 Lens Distortion Correction.....................................................................................................................62
4.5 Alarm....................................................................................................................................................................63
4.5.1 Motion Detection.....................................................................................................................................63
4.6 Record.................................................................................................................................................................67
4.6.1 Storage Location.....................................................................................................................................67
4.6.2 Alarm Record ..........................................................................................................................................67
4.6.3 Local Alarm Location..............................................................................................................................67
4.6.3 Record Schedule ....................................................................................................................................67
4.8 Firewall................................................................................................................................................................68
4.9 System.................................................................................................................................................................69
4.9.1 Back-up& Restore..................................................................................................................................69
4.9.2 System Upgrade.....................................................................................................................................70
4.9.3 Patch Installation....................................................................................................................................72
4.9.4 Factory Reset..........................................................................................................................................72
4.9.5 Reboot......................................................................................................................................................72
5 APPENDIX.....................................................................................................................................................................72
5.1 FrequentlyAsked Questions............................................................................................................................72
5.1.1 How to install the plug-in for Safari .....................................................................................................73
5.1.2 How to download and install the ActiveX for Firefox users..............................................................74
5.1.3 How to download and install the ActiveX for Google Chrome users..............................................75
5.1.4 I have forgotten the administrator password......................................................................................77
5.1.5 Subnet doesn’t match ............................................................................................................................77
5.1.6 Camera can not record..........................................................................................................................77
5.1.7 No Pictures Problems............................................................................................................................78
5.1.8 Can’t access IP camera in internet ......................................................................................................79
5.1.9 UPnP always failed ................................................................................................................................79
5.1.10 Camera can not connect wireless......................................................................................................79
5.1.11 Remove the plug-in..............................................................................................................................79
5.2 Default Parameters............................................................................................................................................82
5.3 Specification .......................................................................................................................................................83
5.4 CE & FCC...........................................................................................................................................................84

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1 Overviews
The outdoor HD IP Camera is integrated IP Camera with a color CMOS sensor enabling viewing in High
Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear
video to your desktop from anywhere on your local network or over the Internet.
The IPCAM support the industry-standard H.264 compression technology, drastically reducing file sizes and
conserving valuable network bandwidth.
Thanks to the P2P easy access technology, you don’t need to do complicated Port Forwarding and DDNS
settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or input
the UID on CMS software to do remote access.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explorer. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school.
Controlling the IPCAM and managing images are simplified by using the provided web interface across the
network utilizing wireless connectivity.
The IPCAM provides Smart Phone APP for Android and iPhone users, please search and install IPCam
Viewer on Google Play for Android devices, search and install IPCam_Viewer on APP Store for iOS devices,
then you can view your camera anywhere, anytime on your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega-Pixel
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP, PA and WPA2 Encryption
PoE compliant with PoE standards IEEE 802.3af(FC5511E)
IR night vision , Range: 20m
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded IPCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Providing PhoneAPPs forAndroid and iPhone users

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Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /
UPNP/ONVIF
Providing Central Management Software to manage or monitor multi-cameras
1.3 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.4 Packing Contents
● IPCAM×1
● CD×1
● DC Power Supply×1
● Quick Installation Guide ×1
● Mounting bracket×1
● Network Cable×1
●Wi-Fi Antenna×1
1.5 Physical Description
1.5.1 Front Panel
Front Panel for 2864-232
Figure 1.1
1
2
3
4

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1 WIFI Antenna: WirelessAntenna (FC5411P, FC5511P)
2 Infrared LED: 12 IR LEDs (FC5411P), 36 IR LEDs (FC5511P, FC5511E)
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC
1.5.2 Interface
1LAN
10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network
devices, such as hub, router, etc.
2Reset button
Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the
factory default administrator password. The default administrator user is admin with no password.
3Power Interface
Connect the external power adapter, request for 12V/2Apower.
4Audio input interface
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot
directly insert to the interface, it must connect to commutator first.

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5Audio output interface
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly
insert to the interface, it must connect to commutator first.
1.5.3 Bottom View
There are up to three labels located at the bottom of the camera; this is an important feature of original
cameras. If your camera does not have labels as shown in Figure 1.4, it may be a clone. Cloned cameras can
not use original firmware and are not eligible for warranty or technical services.
--
Figure 1.6
1.6 INSTEON Application Access
1.6.1 Adding the HD Camera to the INSTEON Hub - Android
Default username and password.
Product Label & SN Label.

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From any screen in the app, tap the Rooms Icon at the bootom, then select All devices, then tap the + iten in
the top to add a new device

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Select the Camera from the list of available devices.
Select Skip Video for automatic setup.

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Confirm that your phone, INSTEON Hub, and Wi-Fi Camera are all on the same network and select OK
Put in the Cameras username and password. By Default this will be admin for the username, and the
password will be blank. It is advisable to change these at this time.

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Select your option, for this example we will be adding it in on a protected Wi-Fi network. The app will then ask
you for the Wi-Fi network’s password. Please enter and reconfirm this for the camera.

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The app will pull up an image of your camera and ask that you now disconnect the camera from the router to
test the Wi-Fi.
Once it has rebooted the camera, you can now rename the device and move on to adding additional units into
the hub.
1.6.2 Adding the HD Camera to the INSTEON hub - iOS

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From any screen in the app, swipe to the right and select ‘Add Devices’

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Select the Camera from the list of available devices.
Select Skip Video for automatic setup.

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Confirm that your phone, INSTEON Hub, and Wi-Fi Camera are all on the same network and select OK.
Agree to the terms associated with the HD Camera and its Data usage

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Put in the Camera’s username and password. By Default this will be admin for the username, and the
password will be blank. It is advisable to change these at this time, then select your option, for this example we
will be adding it in on a protected Wi-Fi network. The app will then ask you for the Wi-Fi network’s password.
Please enter and reconfirm this for the camera.
The app will pull up an image of your camera and ask that you now disconnect the camera from the router to
test the Wi-Fi.

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Once it has rebooted the camera, you can now rename the device and move on to adding additional units into
the Hub.

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2 Accessing the Network Camera
This chapter explains how to access the network camera through web browsers and RTSP players.
2.1 Access the Camera in LAN
This camera support HTTP and HTTPS protocols, so here we will allow you to use HTTP and HTTPS port No.
(1) Http:// LAN IP + Http Port No.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in
the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) Https:// LAN IP + Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the https port no.
Figure 2.2
HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data
transferred on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the
webpage may pop up a warning like the following picture, you just need to click 'Continue to this website (not
recommended). '

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Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.
Figure 2.3
For Firefox, you can add the trusted as the following way:

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Tools ---- Options ---- Advanced --- View Certificates --- Servers
Figure 2.4
Click View Certificates, and go to Servers option.
Figure 2.5
Go to Add Exception panel.