2N LiftGate User manual

www.2n.cz
2N LiftGate
®
LTE Router
User Manual
Firmware: Initial version
Version: 1.0

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.
The 2N is the holder of the Type certificate of the TÜV SÜD Czech company.
®

2N TELEKOMUNIKACE a.s., www.2n.cz 4/82
Content:
1. Product Description
1.1 Product Description
1.2 Components and Associated Products
1.3 Terms and Symbols Used
2. Device Installation
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Overview of Connectors
2.5 Overview of LED Indicators
2.6 RESET Button Function
2.7 Retrieval of 2N® LiftGate in Network by 2N® Network Scanner

2N TELEKOMUNIKACE a.s., www.2n.cz 5/82
3. Device Configuration
3.1 State / Basic Information
3.1.1 Mobile Network
3.1.2 Networking
3.1.3 Power Supply and Battery
3.1.4 Input and Output Pins
3.2 Configuration / Cellular
3.2.1 Routing
3.2.2 Mobile Data
3.2.3 WAN
3.2.4 LAN
3.2.5 VPN
3.2.6 Firewall
3.2.7 Port Forwarding
3.2.8 Events
3.2.9 Commands
3.2.10 Power Supply and Battery
3.2.11 Input and Output Pins
3.2.12 Access
3.2.13 Time
3.2.14 Log
3.3 Maintenance / Configuration
3.3.1 Restart
3.3.2 Firmware
3.3.3 Battery Installation
3.3.4 Log
4. Function and Use
4.1 Cabin Switch Connection
4.2 Supported Devices
4.3 Maintenance
5. Technical Parameters
6. Supplementary Information
6.1 Troubleshooting
6.2 Directives, Laws and Regulations
6.3 General Instructions and Cautions

2N TELEKOMUNIKACE a.s., www.2n.cz 6/82
1. Product Description
In this section, we introduce the product, outline its application options 2N LiftGate
®
and highlight the advantages following from its use. The section also includes safety
precautions.
Here is what you can find in this section:
1.1 Product Description
1.2 Components and Associated Products
1.3 Terms and Symbols Used

2N TELEKOMUNIKACE a.s., www.2n.cz 7/82
1.1 Product Description
2N LiftGate
® is an IoT gateway providing multimedia emergency communication for
lifts. Use 2 wires in a towrope to get IP connectivity from the machine room to the lift
cabin including the backed-up power supply. This LTE router communicates with the
outer world via an LTE or WAN port.
Basic Features:
2-wire data transmission
Web interface based configuration
Multimedia communication
Remote management via 2N Elevator Center
®
automatic configuration
bulk update
remote access
real-time monitoring
Internal backup battery pack
Compliance with latest standards

2N TELEKOMUNIKACE a.s., www.2n.cz 8/82
System Schema
Example of , Cabin Switch and Third Party Equipment Wiring Diagram2N LiftGate
®

2N TELEKOMUNIKACE a.s., www.2n.cz 9/82
1.2 Components and Associated Products
Main Unit
Part No.
5024101E
2N LiftGate
®
Main Unit,
supports 2 CS,
Accu+, EU plug
main unit
support for 2
Cabin switch
units
Part No.
5024201E 2N LiftGate
®
, Main Unit
4 CS, supports
Accu+, EU plug
main unit
support for 4
Cabin switch
units
Part No.
5024101US 2N LiftGate
®
, Main Unit
2 CS, supports
Accu+, US plug
main unit
support for 2
Cabin switch
units

2N TELEKOMUNIKACE a.s., www.2n.cz 10/82
Main Unit
Part No.
5024201US 2N LiftGate
®
, Main Unit
4 CS, supports
Accu+, US plug
main unit
support for 4
Cabin switch
units
Part No.
5024101AU 2N LiftGate
®
,Main Unit
2 CS, supports
Accu+, AU plug
main unit
support for 2
Cabin switch
units
Part No.
5024201AU 2N LiftGate
®
,Main Unit
4 CS, supports
Accu+, AU plug
main unit
support for 4
Cabin switch
units

2N TELEKOMUNIKACE a.s., www.2n.cz 11/82
Accessories
Part No. 502460E
2N LiftGate Cabin Switch, 4x ETH, 12
®
V DC
cabin unit for connection of up to 4
devices in the lift cabin
Part No. 22041572 GSM/UMTS/LTE 2N Antenna
SMA connector, 3m cable
for signal quality improvement
Management
Services

Part No. 9137991
2N Elevator Center device fee
®
Cloud service license for lift bulk management

2N TELEKOMUNIKACE a.s., www.2n.cz 12/82
Associated Devices
Part No. 920640
2N LiftIP
® – cabin audio unit
Basic model EN
provides automatic dialing of up to six
numbers
Part No.
920640X 2N LiftIP
® – cabin audio unit, cable
version
like 920640 + contains LED, microphone
and speaker connected via cables

2N TELEKOMUNIKACE a.s., www.2n.cz 13/82
1.3 Terms and Symbols Used
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
The following symbols are used on the main unit:

2N TELEKOMUNIKACE a.s., www.2n.cz 14/82
Electrical accident hazard
This warning relates to the main unit high-voltage AC input.
Caution
High energy from input
Disconnect all power
supplies
The main unit includes multiple inputs all of which have to
be disconnected before service intervention.

2N TELEKOMUNIKACE a.s., www.2n.cz 15/82
2. Device Installation
This section describes the product and its installation.2N LiftGate
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Overview of Connectors
2.5 Overview of LED Indicators
2.6 RESET Button Function
2.7 Retrieval of 2N® LiftGate in Network by 2N® Network Scanner

2N TELEKOMUNIKACE a.s., www.2n.cz 16/82
2.1 Before You Start
Product Completeness Check
Check before installation whether the package of the includes 2N LiftGate Main Unit
®
the following:
1x 2N LiftGate Main Unit
®
2 pcs + 2 pcs Dowel (8 x 40 mm) with screws (4.5 x 50 mm)
1 pc Antenna
1 pc Battery pack
1 pc Brief Manual
Installation Conditions
2N Liftgate
® is designed for vertical mounting.
Install with respect to the signal strength – check the LED indicator 2N LiftGate
®
status or display the information via the device web interface.
For the allowed range of operating temperatures refer to Section 5. Technical
Parameters .
2N LiftGate
® may not be operated on sites exposed to direct solar radiation or
near heat sources.
2N LiftGate
® is designed for indoor applications. It may not be exposed to rain,
flowing water, condensing moisture, fog, etc.
2N LiftGate
® may not be exposed to aggressive gas, acid vapors, solvents, etc.
Make sure there is enough free space above and under for cabling 2N LiftGate
®
and flowing air to conduct heat away.

2N TELEKOMUNIKACE a.s., www.2n.cz 17/82
An improper placing of or the antenna near television, 2N LiftGate
®
broadcasting or other high-frequency sensitive devices may have an adverse
affect on their functionalities.
Caution
Make sure that you have all requisites for putting in 2N LiftGate
®
operation (SIM card, LAN-PC interconnecting cable).

2N TELEKOMUNIKACE a.s., www.2n.cz 18/82
2.2 Mechanical Installation
It is recommended that the main unit is installed in a room secured 2N LiftGate
®
against unauthorized persons, such as the machine room, substation, etc. If the unit is
installed on an easily accessible place, the Internet access or SIM cards can be
misused.
Mount the main unit on a wall using the provided dowels and screws. We 2N LiftGate
®
recommend that the main unit should be installed in a maximum height of 2 meters.
Drill 2 holes spaced apart 176 mm (6.9 inches) and insert the dowels. Put the screws
through the device box metal profile holes and tighten them into the dowels in the
wall.

2N TELEKOMUNIKACE a.s., www.2n.cz 19/82

2N TELEKOMUNIKACE a.s., www.2n.cz 20/82
2.3 Electric Installation
To put in operation, connect the device to the power supply, connect an 2N®LiftGate
external antenna and insert 1 SIM card at least. The main unit is powered by 100–230 V
mains voltage.
Battery pack installation
Loosen the two screws on the main unit upper cover. Slide the upper cover upwards
for lift-up and removal from the holding profiles. Proceed with caution minding the
grounding wire connecting the cover with the bottom part of the main unit. Do not
disconnect the wire unless necessary! Insert the battery pack with the connectors
directed upwards on the right-hand side. Interconnect the fitted battery pack with the
motherboard using a Faston cable respecting the required polarity.
Caution
Maintain the battery pack polarity.
In the case of the battery polarity reversal, is protected 2N LiftGate
®
with a relay to be hazard-free.
Replace the upper cover to the main unit and tighten the fixing screws. Make sure that
the grounding wire is connected with the cover while replacing the cover!
SIM card installation
Insert the SIM card in any SIM slot on the right side of the device.
Antenna connection
Screw the enclosed antenna into the SMA antenna connector. Tighten the antenna
connector gently with your hand, never use a wrench.
Power supply connection
Plug the power cable socket into the electric power source.