3D Global DTC133UHL Technical manual
Manual_DTC133UHL_EN Rev. 1.0 / 17.11.2022 1 / 18
3D Global Solutions GmbH . Am Krebsgraben 15, building 2.2 .78048 Villingen-Schwenningen . Germany
+49 7721 916 19-60 .info@3dgs.eu .3dgs.eu
© 2022 3D Global Solutions GmbH / PRELIMINARY - subject to change without notice
autostereoscopic
13,3“ 3D display
with integrated headtracking
Symbolic image
Manual_DTC133UHL_EN Rev. 1.0 / 17.11.2022 2 / 18
© 2022 / 3D Global Solutions GmbH
All rights reserved
Duplication (in whole or in part) only with the express written permission of 3D Global Solutions GmbH.
3D Global® and the “3D Global Logo” are registered trademarks of 3D Global GmbH.
SCALEREO® is a registered trademark of 3D Global Solutions GmbH.
All other trademarks, names and logos are trademarks or registered trademarks of their respective owners..
Manual_DTC133UHL_EN Rev. 1.0 / 17.11.2022 3 / 18
1General 5
1.1 Introduction 5
1.2 Purpose of this document 5
1.3 Related documents 5
2The device 6
2.1 Device description & variants 6
2.2 Symbols 6
2.3 Scope of delivery 6
2.4 Technical function 6
3Safety 7
3.1 Symbols used 7
3.2 Usage limits 8
3.2.1 Intended use 8
3.2.2 Type of use 8
3.2.3 Field of use –electromagnetic compatibility (EMC) 8
3.3 Spatial limits 9
3.3.1 Required areas / space 9
3.3.2 Demands on the user 9
3.3.3 Interfaces 10
3.4 Temporal limits 11
3.4.1 Service life 11
3.4.2 Duty cycle 11
3.5 Further limits 11
3.5.1 Environmental limits 11
3.5.2 Required additional devices / accessories 12
3.6 General safety instructions 13
3.7 Perception of stereoscopic images 14
3.8 Epilepsy warning 14
4Commissioning 15
4.1 General instructions 15
4.2 Unpacking and installing 15
4.3 Installation & Cabeling 15
5Operation 16
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1 General
1.1 Introduction
Thank you for purchasing this device.
Please read this instruction completely and carefully before initial unpacking and
commissioning, because it contains, among other things, important information for
unpacking, commissioning and using the device.
3D Global Solutions GmbH reserves the right to make changes to its products, their
documentation or specifications without prior notice. All information and functions described
in this document refer to the device status (hardware & software) at the time of delivery ex-
factory. Functions or behavior of any updates carried out subsequently are not described in
this operation instruction.
All information given here has been carefully checked, but no guarantee can be given for its
correctness and/or completeness.
1.2 Purpose of this document
The purpose of this user manual is to assist you in commissioning and operating the device.
In addition, this document is intended to draw your attention to possible risks during
unpacking, commissioning and use of the device, and to highlight measures for avoiding
risks.
If you do not fully understand any points in the operation instruction or if you have any
questions, please contact the Support department at 3D Global Solutions GmbH.
A lack of or insufficient knowledge of this user manual will result in the loss of any liability
claims against the manufacturer.
1.3 Related documents
The datasheet belonging to and supplied with this product is an integral part of this operating
instruction. Both documents are part of the device and must therefore always be kept within
easy reach near the device.
The latest documents are available for download at www.3d-global.com. Please check this
page from time to time for information on the latest changes.
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2 The device
2.1 Device description & variants
The device may be available in different variants with different characteristics. The
description and technical data applicable to the respective variant are listed in the
corresponding datasheet.
Unless otherwise indicated, the information given in these operating instruction applies to
all variants.
2.2 Symbols
The type plate of the device contains various symbols whose meaning is described here:
Before using the device for the first time, read this operation instruction
completely and carefully, as it contains among other things important safety
instructions.
The device may only be operated in closed rooms. For more information,
please refer to the “Safety” section starting on page 7 of this operation
instruction.
2.3 Scope of delivery
•one autostereoscopic 3D display
•this operation instruction
•one datasheet
Optional available accessories are listed in the datasheet.
2.4 Technical function
The autostereoscopic (glasses-free) 3D display is controlled via the permanently attached
signal cable (DisplayPort) with a specially processed 3D signal. Additional hardware and
software are required for this.
The display uses an integrated optical filter to optically separate the stereoscopic image
content from each other and creates several viewing areas in front of the display in which
the image content can be perceived spatially without having to wear special glasses.
The head tracking camera integrated in the display housing can detect the user's viewing
position and continuously track the 3D image on the display, so that the user can move
relatively freely in front of the display. Special headtracking software is required for this.
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3 Safety
Start of the safety instructions
•Read this section particularly carefully before using the device!
•Always keep this information close at hand!
3.1 Symbols used
Within this operation instruction, various symbols are used for specific indication of dangers,
risks or information. Their meaning is described here.
Warning of a danger zone
Read, observe and comply with this information!
Possible consequences of non-observance:
•Danger to persons
•Malfunction or damage to the system
•Damage to other objects or equipment
Warning of hazardous electrical voltage
Read, observe and comply with this information!
Possible consequences of non-observance:
•Danger to persons
•Malfunction or damage to the system
•Damage to other objects or equipment
Important additional information
additional helpful information
Possible consequences of non-observance:
•Sub-optimal function or performance of the device
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3.2 Usage limits
3.2.1 Intended use
The product is intended exclusively for the following use:
The visualization of specially prepared 3D image content or 2D image content as well as the
optional detection of the current position of a user in front of the screen by means of an
integrated headtracking camera to enable the position-specific preparation of the 3D image
content.
Any other use is not an intended use.
3.2.2 Type of use
The product is intended exclusively for the following types of use.
3.2.2.1 User groups
•Users of legal age within the scope of their professional / commercial activity
•Only one person at a time (when using the headtracking system)
•Several persons simultaneously (only if the headtracking system is not used)
•Only persons with error-free, binocular (two-eyed) vision
(for persons with at least one-sided impaired vision, spatial perception may only be possible to a limited extent or not at al)
3.2.2.2 Usage environment
•Commercial use in rooms enclosed on all sides within fixed structures
•Use only in areas where the presence of children can be excluded
3.2.2.3 Operation modes
•Normal mode
•Service mode
(e.g. commissioning / cleaning / maintenance / decommissioning)
3.2.3 Field of use –electromagnetic compatibility (EMC)
The product is intended exclusively for use in the following fields:
•Business / commercial sector, small businesses
•Industrial sector
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3.3 Spatial limits
3.3.1 Required areas / space
The following areas/spaces are required for the intended use:
•Floor space (W x D):
(minimum required area on a sufficiently stable, level table with ergonomically expedient working height)
depending on used stand / display mounting
•Functional space (W x D x H):
(minimum required space incl. floor space and space for user)
ca. 100 x 120 x 200 cm
•Space required for commissioning (W x D x H):
(minimum required space incl. floor space needed for installation and commissioning)
ca. 150 x 150 x 200 cm
3.3.2 Demands on the user
The intended use presupposes the following demands on the user:
3.3.2.1 Viewing area
(area in front of the display in which the user's head must be located)
•Distance / ViewingDistance “VD”:
(orthogonally to the center of the display)
variant-specific - see datasheet
•Width / horizontal ViewingAngle „VA“:
(orthogonally to the center of the display)
variant-specific - see datasheet
•Height / vertical ViewingAngle „VA“:
(orthogonally to the center of the display)
variant-specific - see datasheet
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3.3.2.2 User orientation
(the way in which the user must be aligned with the display)
•Both eyes in horizontal alignment (head not tilted)
•View to the front of the display
When using the headtracking system:
•Direct, unobstructed view of the entire front of the display (incl. housing)
•Face not hidden and not >5% partially hidden by opaque or (partially)
transparent cover (mouth-nose mask, face shield, glass pane, etc.)
3.3.3 Interfaces
The system has the following interfaces, these demarcate the device from the operating
environment. Requirements of any kind beyond these interfaces are the responsibility of the
operator/owner.
3.3.3.1 Device <-> human
•Display screen => representation of the image content
•Headtracking camera => visual detection of the user's position
•Power button (rear side) => Switching the display on & off
3.3.3.2 Device <-> mounting
•VESA mounting points => Mounting of a suitable stand or bracket
3.3.3.3 Device <-> electrical power supply
•3-pol plug => 12V DC Power supply, e.g. via an external
power supply unit
3.3.3.4 Device <-> IT
•DisplayPort plug => specially processed 3D image signal with
3840x2160 resolution
•USB plug (type A) => Signal line and power supply of the
headtracking camera
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3.4 Temporal limits
The intended use presupposes the following temporal limits:
3.4.1 Service life
(how long the product can be operated before it has to be replaced)
ca. 15.000 Operation hours
≙ca. 5 years at max. permissible duty cycle
3.4.2 Duty cycle
(how often can the product be used and for how long)
10 h / day
6 days / week
52 Weeks / year
3.5 Further limits
3.5.1 Environmental limits
The intended use presupposes the following environmental limits:
3.5.1.1 Transport
Exclusively systems correctly packed in original packaging.
Temperature range: 0° - 50° C
Relative humidity: max. 80% at temperatures up to 30° C
then linear decrease to 50% at 40 °C
Atmospheric pressure: min. 700 hPa
3.5.1.2 Storage
Exclusively systems correctly packed in original packaging.
Temperature range: 0° - 50° C
Relative humidity: max. 80% at temperatures up to 30° C
then linear decrease to 50% at 40° C
Atmospheric pressure: min. 700 hPa
3.5.1.3 Use
Applies to normal operation and maintenance operation.
•In fixed structures
•In rooms closed on all sides
•In dry environments
•In non-explosive atmospheres
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•Not in the vicinity of easily inflammable materials
•On a stable flat surface of a suitable table with sufficient load-bearing capacity
and an ergonomically expedient working height (e.g. inspection workstation)
•No direct sunlight
Temperature range: 10° - 40° C
Relative humidity: max. 80% at temperatures up to 30° C
then linear decrease to 50% at 40°
Altitude: max. 2.000 m above sea level
Atmospheric pressure min. 800 hPa
Voltage fluctuations: max. 10% of nominal voltage
Cleanliness level
of the environment: Cleanliness level SaS 1
(Clean zone according to VDA 19.2)
3.5.2 Required additional devices / accessories
•Additional hardware (e.g. control PC, signal processing unit of a SCALEREO
microscope system, etc.) and special software (e.g. headtracking software, image
processing, image tracking, etc.) as well as optionally available accessories (e.g.
power supply, stand, ...) are required to operate the device as intended. All this is not
part of the product.
•The correct selection of suitable hardware and software as well as the accessories
used for use is the sole responsibility of the operator.
Any use outside the product limits and their conditions listed in paragraphs 3.2 -
3.5 as well as any modifications in or on the device are not permitted. The
declaration of conformity does not apply to devices used or modified in this way.
The manufacturer accepts no liability for any resulting risks
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3.6 General safety instructions
•Do not expose the device to rain or moisture, otherwise short circuits or electric
shocks may occur.
•Lay connecting cables in such a way that they do not pose a danger
•Disconnect the device completely from the mains if it is not to be used for a longer
period of time. We recommend unplugging the mains cable to completely disconnect
the device from the mains.
•The system must be immediately disconnected from the mains and must not be used
again, and qualified electrical personnel must be contacted and informed if:
oThe mains cable, devices or assemblies of the system, the housing or parts
thereof are damaged
oLiquid or objects get into the device
•Ensure that all cable connections on the device are freely accessible.
•The ventilation openings of the device must not be covered, as this can lead to a
build-up of heat inside the device. The device must not be operated directly next to
heat sources. Ensure adequate ventilation.
•There must be at least 15 cm clearance on all sides of each device from walls,
ceilings, shelves, etc. to ensure a sufficient circulation of air.
•Do not open the housing, as there may be components inside that are possibly under
high voltage. There are no components inside the device that can be serviced or
replaced by the user.
•Opening the housing, repairs, modifications or conversions to the device or attempts
to do so will result in the immediate voiding of any warranty/liability claims against 3D
Global Solutions unless these have been expressly approved in writing by 3D Global
Solutions.
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3.7 Perception of stereoscopic images
Some people may experience undesirable effects such as dizziness, eye ache,
headache, fatigue or nausea when viewing stereoscopic images, especially
when viewing content with very strong 3D effects. Persons with impaired
eyesight or defective vision may also experience suchor similar effects to amore
frequently or intensified extent. Relieve the strain on your eyes bytaking regular breaks from
use to focus on a distant object and blink several times. If you repeatedly experience such
symptoms in direct connection with the use of the system, we recommend to check the type
and strength of the 3D effect of the image signals and reducing it if necessary, or using the
device exclusively in 2D mode.
3.8 Epilepsy warning
Depending on the image content displayed, some people may experience
impaired consciousness or epileptic attacks when watching television or using
certain computer programs on 2D or 3D screens, especially if they are exposed
to certain light effects or flashing lights. This can happen even to people who
have not had such incidents before.
If you or someone in your family suffers from epilepsy, please consult your doctor before
using this device. If symptoms such as dizziness, impaired perception, eye or muscle
twitching, fainting, disorientation or any type of involuntary movement or convulsion occur
during use, switch off the device IMMEDIATELY and consult a doctor before using the
device again.
End of the safety instructions
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4 Commissioning
4.1 General instructions
To achieve the best possible results with your system, please observe the following general
instructions:
•The optimum image quality on the display is achieved after a warm-up period of
approx. 20-30 minutes.
•Make sure that your system is positioned so that the display is operated at an angle
of 90° to windows and other light sources in order to avoid reflections on the display.
•Observe the generally applicable or, if applicable, in-house recommendations for the
ergonomic configuration of a workplace also for the installation of this device.
•Keep the system clean at all times and avoid soiling of any kind, especially in the
area of the camera, the screen surface and the operating unit. For instructions on
cleaning, please refer to paragraph 6.1 on page 16.
•Relax your eyes at regular intervals by focusing on a distant real object for some time.
Blink more frequently. Regular breaks are recommended when using the device.
4.2 Unpacking and installing
Please follow exactly the sequence and information given here to avoid damage
to the device and injuries during unpacking.
•Open the box.
•Remove the user manual and read it carefully
•Remove the device by grasping it by the housing frame only. Never grasp the device
in the area of the screen surface, as this could cause irreversible damage to the
device and/or injury from glass splinters.
•Attach the device to a suitable stand or display holder. Observe the manufacturer's
instructions for this. The maximum permissible screw-in depth for the VESA mounting
points is listed in the datasheet.
4.3 Installation & Cabeling
•Connect the DisplayPort signal cable to the interface of a suitable system (e.g. PC).
•Connect the USB plug of the head tracking camera to a suitable USB interface of
your system (recommended: min. USB 3.0).
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•Connect a suitable ext. power supply to the designated interface of the device.
•Start your system.
•If necessary, switch on the display with the "Power button" on the back.
5 Operation
•The device switches on automatically as soon as an image signal is present.
Rear LED lights up green
•The device switches off automatically (StdBy) as soon as no image signal is present.
Rear LED lights up red
•The device can be switched off or on with the "power button" on the rear side.
rear LED off (resp. red or green)
Beyond that, the device does not offer any independent operating options. All content and
functions (e.g. head tracking behavior) are controlled via the corresponding external
devices.
6 Maintenance
6.1 Cleaning
•Before cleaning the device, all connection cables must be disconnected. Observe
also the instructions in paragraph 4.3 on page 15.
•Clean the screen surface and the housing only with dry or slightly damp, soft and lint-
free cloths.
•Use only a soft and lint-free cloth moistened with 70% isopropanol to disinfect the
surfaces.
•Do not use unsuitable cleaning agents, chemicals and/or unsuitable cleaning
techniques to clean the device.
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6.2 Problem remedies / FAQ
The following list is intended to help you localize possible errors and to suggest possible
causes and solutions. If necessary, contact the manufacturer’s Support department.
Problem
Possible cause
Possible remedies
Remarks
No function
no power supply
•Check the connections
•Check the external power
supply or its main connection
•See paragraph 4.3
No image
Incorrect cabling
device in StdBy or switched off
•Check the connections
•Switch on the device with
power button on the rear
•See paragraphs 4.3 & 5
No image
No signal or incorrect signal
(e.g. wrong resolution) from your
system
•Check the signal of your
system (e.g. PC)
•Ideal resolution:
3840x2160 @60HZ
Incorrect 3D image
“double images”
Incorrect image processing;
incorrect display parameters
•Check the 3D display
parameters in your system
(3D software settings)
•-
Image flickers when moving
Image tracking not correct
Incorrect configuration of
headtracking system
•Verification of the
headtracking configuration on
the system
•Use of correct headtracking
calibration data
•Recalibration of headtracking
system
•Use of different headtracking
mappings
•-
6.3 Support
In the event of a problem or possible repair, please always contact the manufacturer first!
Please note that goods sent to the manufacturer without prior consultation or unannounced
may NOT be accepted and may be returned to you by the transport company at your
expense.
7 Decommissioning
7.1 Deinstallation
•Switch off your system
•Disconnect all cables and connections (see paragraph 4.3).
•Dismantle the device from the holder / stand.
7.2 Disposal
For decommissioning and disposal of the device at the end of the product life, the country-
specific laws and regulations applicable to the respective device location must be observed
that, for example, implement and ensure compliance with Directive 2012/19/EU ("WEEE
Directive").
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8 Annex
8.1 Technical data
All technical data are listed in the attached datasheet, please note the different variants that
may be available.
8.2 Notes on CE mark
The device complies with the regulations of the following directives:
•Directive 2014/30/EU of the European Parliament and of the Council of 26 February
2014 on the harmonisation of the laws of the Member States relating to
electromagnetic compatibility (recast)
•Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (recast)
The EU Declaration of Conformity is kept at the disposal of the competent authorities by the
manufacturer and will be made available on request.
8.3 Manufacturer´s address
3D Global Solutions GmbH
Am Krebsgraben 15 / Gebäude 2.2
78048 Villingen-Schwenningen / Germany
T +49 7721 916 19-60
www.3dgs.eu
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