A.u.S Jolly PRO User manual

EN
J
Jo ol ll ly y P PR RO O
Change machine
Operating Manual
Cod. C27-M-JOLLYP-EN Rev. 13 – 01 – 2016

EN

EN
GUIDE TO THE SYMBOLS IN THE MANUAL
The f ll wing symb ls are used in this manual
in rder t facilitate its understanding.
Important information
Read carefully before use
Warning!

Jolly PRO – Operating Manual
4
DECLARATION OF CONFORMITY
THE MANUFA TURER: omestero Group S.r.l. via M. urie 8, 20060 Gessate MI
DE LARES:
That the product:
TYPE: hange machine
BRAND: omestero
MODEL: Jolly PRO
omplies with the following European directives, including their latest changes, and with the relative national
laws applying such directives:
2004/108/ E
2006/95/ E
And that the following harmonized standards have been applied:
EN 55014-1
EN 61014-2
EN61000-3-2
EN61000-3-3
EN62233
EN 60335-2-82
Gessate, 17/11/2010
Riccardo hionna, EO omestero Group S.r.l.
SAFETY INFORMATION
This machine is equipped with safety devices in order to prevent damage due to short
circuits and fire.
These devices must not be bypassed, removed or disabled for
any reason.
If the devices must be disabled to carry out maintenance or
servicing, operate on the appliance only when the power supply
has been switched OFF.
The safety devices have been constructed in compliance with
existing regulations.
We recommend the operator to periodically check their correct
operation.

5
EN
Risks deriving fr m using the machine
The machine is exclusively for indoor use.
If maintained in good operating conditions and installed correctly (according to the
instructions of this manual), the machine does not pose any danger for the operator.
The personnel loading the dispensers and turning ON the machine after maintenance
must take into account that: all moving parts, doors and cash boxes can cause
injuries of varying severity, if operated inappropriately; it is a good practice to switch
off the power supply for any operation carried out when the machine is open
(maintenance, etc.)
Electrical hazards: Direct contacts during connection to the main
power supply.
Operations carried out by a qualified technician.
rushing hazards due to moving parts in the machine.
The machine must be opened and closed slowly and carefully.
Hazards during machine installati n and setup
Follow the machine installation instructions below (section 9) so that risks for people
and property are minimal.
rushing hazards during handling and positioning of the machine.
Transport of the machine must be carried out by a technician
qualified for moving loads (forklift operator, etc.).
aution:
•Use suitable lifting machines and harnesses
•arry out operations in an area free from obstacles and people.
•Before lifting, always ensure that the load is stable and carry out all movements
carefully, avoiding any oscillation.
Electrical hazards: Direct contacts during connection to the main
power supply. Operations carried out by a qualified technician.

Jolly PRO – Operating Manual
6
aution:
•Make sure that the distribution line is sized according to the power supply used
by the machine.
•onnect the system to ground before connecting the machine and the
accessories.
Hazards during machine maintenance
Electrical hazards: Direct contact with live parts within the
electrical cabinet.
Operations carried out by a qualified technician.
aution:
•Service the machine only after the main power supply has been switched off.
Labels
The machine is equipped with warning labels located near dangerous areas, showing
conventional hazard signs with symbols and/or written messages.
GENERAL HAZARD ELECTRICAL SHOCK HAZARD GROUND

7
EN
GENERAL WARRANTY
Please read the following carefully in order to understand the general warranty
conditions for this product.
ART. 1 - Scope of application
These general terms and conditions shall apply to all the goods and services provided
by our company. Placed orders shall imply the full and unconditional acceptance of
these general terms and conditions of sale. The contract of sale shall be considered
perfected when the Purchaser receives the order confirmation from the Seller.
ART. 2 - Electromagnetic compatibility and safety
Our company certifies that the supplied goods comply with the standards concerning
electromagnetic compatibility and safety; mandatory declarations are indicated in
detail in the plates and labels affixed on the products and in the technical
documentation attached or available at our premises. The recipients of the supply
undertake to use or market the supplied goods, ensuring the integrity, completeness
and usability of such information.
ART. 3 – Warranty
Except in cases where the mandatory provisions in Leg. Decree No. 206/2005
(“ onsumer ode”) or in other relevant laws are to be applied, the goods and services
are supplied under warranty by our company for a period of 12 months. This period
starts from the date of purchase of the product. The warranty is exclusively limited to
the normal operation of the goods supplied and to the result of the service provided.
The warranty exclusively involves the repairs or replacement of the goods. Restoration
of the goods to their normal operative state shall be carried out in our factory.
Although not provided for here, Art. 1512 is also applicable in terms of revocation
and limitation.
Our company shall not be liable in any way for operation of goods supplied in
environmental conditions or technical conditions other than those established by our
specifications, usually set out in the technical documentation. Any liability for direct or
indirect damage not deriving from a malfunction is expressly excluded.
The warranty is void and null if the purchaser is insolvent in paying the established
price.
The warranty does not apply in the following cases:
1. lack of or improper maintenance, even if carried out by qualified personnel;
2. repairs or alterations made by the purchaser on his unilateral initiative;
3. inadequate or irregular voltage in the power lines, insufficient flow rate and
abnormal electrical systems;
4. corrosive action of detergents;
5. poor or non-functioning software or hardware or loss of data recorded by the
purchaser as a result of storms, lightning, high temperature or voltage variations of
the electric current, earthquakes, fire, etc.;
6. with reference to all the electrical components and mechanical plastic moving parts
subject to normal wear, which must be replaced during routine maintenance;

Jolly PRO – Operating Manual
8
7. where the products have been used in conjunction with or incorporated into
equipment or materials whose specifications have not been approved in writing by
the selling company;
8. tampering with the label showing the serial number of the machine;
9. fault or breakage due to transport, acts of vandalism, natural calamities or wilful
damage;
10. wrong or bad installation of the product;
11. carelessness, negligence or lack of skill in using the product;
12. failure to comply with the operating instructions in the technical manual;
13. interventions for alleged defects or casual checks;
14. repairs carried out without our authorization.
Malfunctioning of the machine due to the software not being upgraded is not
considered a defect. omestero is not obliged in any way to upgrade the software
free of charge or upgrade the mechanical components which may be necessary due
to new coins or banknotes being introduced by the Italian and European authorities,
when repairing a product that is covered by the warranty. However, such upgrades
could still be requested from omestero and the company is obliged to send a
quotation to the customer prior to intervention.
Any repair or tampering carried out on the supplied goods by subjects who are not
authorized by us will render the warranty null and void.
We declare to have carefully considered, to the best of our knowledge and
manufacturing practices, the issue related to preventing the goods supplied from
being violated by persons who intentionally intend to alter their operation. However,
we shall no assume any liability for illegal conduct or damage that may result
fraudulent use of the goods supplied. All required repairs not covered by the warranty
must be paid for and the omestero price list shall apply whose updates are regularly
communicated.
ART. 4 – Limitation of Liability
Notwithstanding the hypotheses in art. 1229 of the Italian ivil ode and
notwithstanding the mandatory provisions of law, for every damage caused directly or
indirectly by failures or delays of the Seller or by the purchased products to objects or
persons, including but not limited to lost profits and damage to the corporate image,
the compensation payable by the Seller shall not exceed, in any case, 10% of the
amount paid by the Purchaser for the product that caused the damage.
ART. 5 – Delivery
The goods subject of the supply are considered delivered at the time and in the place
they are passed on to the carrier; therefore, our company shall not be held liable for
total or partial shortages, damage or delays related to transport. Upon delivery, the
recipient must duly note any errors or damage on the bill of lading. The Purchaser's
refusal to accept or collect all or part of the ordered goods does not suspend
obligation to pay. The terms of delivery indicated in the order confirmation allow for a
grace period of 60 days. Upon delivery, the Purchaser must carry out a complete
technical verification of the quality and functionality of the product within eight days. If

9
EN
not, the product shall be considered accepted without reservations or objections by
the Purchaser.
ART. 6 - Retention of Title
The supplied goods shall remain the property of our company until full payment of the
price has been made. In the event of termination of the contract for non-payment, the
Seller is entitled to claim the unpaid items held by the Purchaser, which must be
returned at the Purchaser's expense. All sums already paid will be retained by the
seller as compensation and penalty.
ART. 7 – Terms of payment
Invoices must be paid in accordance with the agreements and within the deadline
specified on the invoice. Any delay in payment will automatically result, without the
need of formal notice, the application of interest at the rate stipulated in Legislative
Decree no. 231 of 9.10.2002, unless agreed otherwise. If the purchaser delays, each
benefit in the terms and conditions that may have been granted shall be deemed null
and void and the seller may demand immediate payment of all outstanding amounts
as well as of additional orders on receipt of the goods.
ART. 8 – Returns
Return of faulty goods or of goods requiring our assistance must be expressly
authorised by us. Therefore, we reserve the right to reject the return or ask you to
return the good to another destination other than our headquarters. We shall be liable
for the goods only when it will be delivered to the indicated address.
ART. 9 - Applicable law and court of jurisdiction
The supplies regulated by these general terms and conditions are governed by Italian
law. Any dispute shall be resolved by the ourt of Milan.
Dear customer,
thank you for choosing our roduct; by following the instructions of this
manual carefully you will be able to appreciate and be satisfied by its quality Please
read the operation and maintenance instructions carefully, in compliance with the
safety provisions, before using the machine, and store this manual for future
reference

Jolly PRO – Operating Manual
10
Table of con en s
Table of con en s.........................................................................................................................10
1. In roduc ion .............................................................................................................................12
2. Produc presen a ion...............................................................................................................12
3. Warnings.................................................................................................................................. 12
4. Handling and unpacking ......................................................................................................... 13
4.1 Receiving the packaged product ........................................................................................... 13
4.2 Handling ............................................................................................................................... 13
4.3 Unpacking ............................................................................................................................ 13
4.4 Identification of the machine and accessories......................................................................... 14
4.5 Name of parts ....................................................................................................................... 15
5. Ins alla ion...............................................................................................................................17
5.1 Dimensions ........................................................................................................................... 17
5.2 Wall mounting ....................................................................................................................... 18
6. Connec ions............................................................................................................................. 19
7. S ar ing up he machine..........................................................................................................20
7.1 Preliminary operations ........................................................................................................... 20
7.2 Operation.............................................................................................................................. 22
8. Programming........................................................................................................................... 23
8.1 Preliminary operations ........................................................................................................... 23
8.2 Quick maintenance/setup menu ............................................................................................ 23
A. Automatic hopper emptying .................................................................................................... 24
B Accounting information 24
C Overpay 25
8.3 Setup menu .......................................................................................................................... 25
A Peripheral status 25
B Import configuration 26
C Coins accepted 26
D Setting up the token value 27
D 1 Rationale of dispensing 27
E Banknotes accepted 29
F Coin setup in the hopper 29
G Enabling/disabling the banknote reader 29
H Enabling/disabling the coin mechanism 30
I Language setup 30
I 1 Default language 30
I 2 Export language 30
I 3 Import language 31
J Automatic dispensing 31
M Reset of default conditions 31
N Automatic hopper emptying 32
O Date and time setup 32
P Setup Password 32
P 1 Enabling/disabling the password 32
P 2 Change of the password 33
Q Saving configuration onto the SD Card 33
8.4 Accounting menu .................................................................................................................. 34
8.5 Information on using the SD ard .......................................................................................... 36
A Introduction 36
B Extracting and inserting the SD Card 36
C Viewing data contained in a SD Card on a Personal Computer 36
D Importing firmware updates from a PC to the coin change machine 36

11
EN
9. Boo loader and Firmware Upgrade......................................................................................... 37
9.1 How to upgrade Bootloader .................................................................................................. 38
9.2 How to upgrade Firmware ..................................................................................................... 39
10. Care and main enance .......................................................................................................... 42
10.1 External maintenance and cleaning...................................................................................... 42
10.2 Internal maintenance and cleaning ....................................................................................... 42
10.3 Inactivity periods.................................................................................................................. 42
11. Diagnos ic and echnical suppor ......................................................................................... 43
12. Technical specifica ions .......................................................................................................44
13. Spare Par s ........................................................................................................................... 45
13.1 Jolly PRO general assembly................................................................................................. 45
13.2 ash group Jolly ( od. J-30-1041-G) .................................................................................. 46
13.3 Bonnet group ( od. 1041-30-0100-A) ................................................................................. 47
13.4 Jolly – Door group – ash ( od. J-30-1041-B)..................................................................... 48
13.5 Jolly hopper slide fixed ( od. J-30-1041-M)......................................................................... 49
13.6 Display 128x64 group ( od. 1041-30-0200-A)..................................................................... 50
13.7 ash LED bracket group ( od. 1041-30-0900-A) ................................................................ 51
13.8 Wiring group Jolly PRO ( od. 1041-30-0500-A)................................................................... 51
13.9 Silkscreen and labels........................................................................................................... 52
13.10 Small parts group ( od. 6-V-J)........................................................................................ 53
14. Appendixes ............................................................................................................................ 55
14.1 Decommissioning and disposal............................................................................................ 55

Jolly PRO – Operating Manual
12
1. In roduc ion
This manual and its annexes provide all information needed to install and operate the
product and all its parts, as well as some technical information for correct
maintenance. The information in this manual can change without notice and is not
binding for omestero. The information in this manual has been collected and verified
with utmost care; however omestero cannot be held liable for any claim deriving
from using the manual. When not specified otherwise, all references to companies,
names, contacts and addresses used in the examples are purely fictional and have
the aim of illustrating the operation of the product. It is prohibited to reproduce this
document, even partially, in any form without express authorization by omestero.
When you want to learn more about how to use the product, or you are unsure
how your device should function, see our online support pages at the
address https://www.aus.at
2. Produc presen a ion
The new Jolly PRO is a compact and versatile coin change machine that significantly
rises the quality standards of the previous generation. All installed peripherals are
connected by means of the ccTalk communication protocol, ensuring maximum
security against electronic frauds. oin acceptance section is taken care by the new
RM5 HD coin mechanism (if installed), while hoppers and banknote readers are of the
latest generation of devices, highly improved as for reliability and duration. Jolly is also
equipped with a high performance electronic board, the same that is installed on the
top range models, allowing functions that are now fundamental such as exporting
accounting data or cloning the machine and exporting setup data onto another
machine. All is enclosed by a highly resistance cabinet with steel door and 8 locking
points, for a high level of protection against tampering.
3. Warnings
Read this manual carefully before installation.
Knowledge of the information and instructions of this manual is
fundamental to use the product correctly.
heck upon receipt that the package and the product have not
been damaged during transport. Take care with the electrical
connections. Faults due to failure to follow the warnings of this
publication are not covered by warranty.
Significant situations that need to be followed strictly are signalled
by specific symbols in this manual.

13
EN
4. Handling and unpacking
4.1 Receiving he packaged produc
heck upon receipt that the product has not been damaged during transport. If any
damage is noticed notify the transporter immediately.
After transport the package must be complete, that is, it must not:
•show dents, signs of shocks, deformation or breakages of the container.
•show areas that are wet or signs that would point out to the fact that the casing
has been exposed to rain, frost or heat.
•show signs of tampering.
heck that the content of the package matches the order.
4.2 Handling
In order to avoid damage to the machine we recommend moving
it only within its original package, using suitable handling
machines. Take care to follow the handling instructions printed on
the box. Since the machine is heavy, we recommend moving Jolly
PRO only with automatic or manual trolleys purposely built for
moving goods; if this is not possible, slide the coin change
machine on its base or on a wheeled platform until reaching the
desired installation area.
Jolly PRO has four adjustable feet that allow it to be levelled also on uneven surfaces,
improving its stability; adjust the height of these devices according to the
characteristics of the support area. We recommend adding a ballast in the lower part
of the coin change machine and to fix the machine to the wall by means of expansion
brackets in order to increase stability and anti-theft security.
After initial inspection, replace the machine in its packaging to transport it to the final
installation area.
We recommend :
not to drag the machine;
not to overturn or lay down the package horizontally during transport and handling;
not to bump the machine;
not to leave the machine (even if still in the package) under weather agents;
4.3 Unpacking
After being tested and equipped the machine is delivered within a corrugated carton
package which ensures it is protected during transport and handling. To facilitate
loading/unloading the product, also by means of earth moving machines (transpallets),
the box sits on an appropriate wooden pallet.

Jolly PRO – Operating Manual
14
Follow the instructions printed on the box to unpack the machine.
Both the carton package and the pallet meet the standards for
recycling and disposal (follow current local regulations).
4.4 Iden ifica ion of he machine and accessories
Figure 5 below shows the location of the identification label showing the main
operating and identification characteristics of the machine. The serial number printed
in the appropriate field is particularly important.
Always mention this number any time you require service, parts, repairs or information
relative to the operation of the machine.
Fig. 5
The machine identification label must always be clearly readable. It
is prohibited to remove it or tamper with the data printed in it. If
damaged or lost, request a new replacement label from the
manufacturer. The label is applied to the machine as shown in
Figure 5.
Please remember that the warranty is tied to the machine
identification number.

15
EN
4.5 Name of par s
Fig. 6
A. oin input.
B. Graphic display.
. Selection buttons.
D. Banknote reader.
E. entral compartment.
F. oin dispensing area.
Fig. 7
G. Programming button.
H. Electronic board.
I. SD ard slot.
L. Electronic coin mechanism.
M. Hopper loading chute.
N. Power ON button.
O. ash box.
P. Hopper extension.
Q. Hopper.
R. Ballast compartment.
S. Ballast compartment door.

Jolly PRO – Operating Manual
16
The product includes the following standard accessories:
•ompartment keys:
Two keys are provided for each lock of the machine.
We recommend creating two sets of keys and storing spare keys in a safe place other
than the place normally used for the service set of keys.
Furthermore, we recommend noting down the serial number engraved on each key so
that a duplicate key can be requested if the key is lost.
•Loading funnel:
It allows to load the hoppers without having to turn OFF the machine and without
opening the cash box compartment. In order to load the hopper you need the key
opening the upper tray.
•SD ard:
It allows to export accounting data onto a P or exporting setup parameters onto
another machine.
•Operating manual.
•Power cord.

17
EN
5. Ins alla ion
5.1 Dimensions
The following drawing shows the dimensions of the machine in order to facilitate its
placement and installation.
Fig. 7

Jolly PRO – Operating Manual
18
5.2 Wall moun ing
We recommend fixing the machine to the wall by means of expansion brackets. Jolly
PRO has four pre-cut holes on the back of the cabinet, used to mount it to the wall
(Fig. 8 - back of the machine) and two holes on the base to fix it to the floor (Fig. 9 -
base).
Jolly PRO also has four adjustable feet that allow it to be levelled also on uneven
surfaces, improving its stability; adjust the height of these devices according to the
characteristics of the support area.
We recommend adding a ballast in the lower part of the coin change machine in order
to increase stability and anti-theft security.
Fig. 8
Fig. 9

19
EN
6. Connec ions
All electrical connections of the machine are already installed
except the power supply. Before connecting to the grid make sure
the main switch of the machine, on the front compartment inside
the coin change machine, is in position “0”, off, as shown in Figure
10.
Fig. 10
heck that the power socket to which the machine is going to be
connected has an electrical rating suitable to the machine and that
it is protected by a residual current device with suitable rating.
Plug the machine to the grid by means of the supplied cable (the
cable, already plugged to the main switch of the machine, is
located in the rear part of the machine).
NOTE :
Refer o he specific regula ions on pro ec ion from elec rical arcing for he ins alla ion.

Jolly PRO – Operating Manual
20
7. S ar ing up he machine
This machine is delivered from the factory with a standard configuration that can be
modified.
7.1 Preliminary opera ions
Before starting the machine, fill the
dispensers (to exit from the EMPTY
condition).
In this way the various payment
systems are enabled and the machine
is ready. To fill the hopper, open the top
door so that you can access the
dispenser and pour the coins in the
appropriate compartment.
Fig. 11
If the coin change machine is equipped
with hopper slides that facilitate its
extraction (optional), the operation is
performed by sliding the hopper from
the cabinet; open the cash box door,
extract the machine from the cash box,
slide the hopper, load it, replace it and
close the coin change machine (Fig. 12).
Fig. 12
Turn ON the coin change machine with the Power ON button located under the tray
(Fig. 10)
NOTE :
The ex rac ion and inser ion of he hopper mus be carried ou when he machine is off in
order o avoid damaging he machine.