Accorroni PLAY ENTRY 20 User manual

PLAY ENTRY 20
Wall mounted gas condensing boiler
for heating and DHW production
PLAY ENTRY 20
INSTALLATION MANUAL

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Dear customer,
Thank you for choosing our boilers. We invite you to carefully read these instructions concerning the correct way to install,
use and maintain these appliances.
We inform you that:
• the boilers must be installed by an authorised company which must strictly follow the standards in force;
• the installing company is legally obliged to issue a declaration of compliance with all applicable laws and
regulations regarding the installation performed;
• anyone entrusting the installation to an unauthorised company shall incur penalties of administrative
nature;
• the boiler maintenance can only be performed by authorised personnel in possession of the requirements
laid down by the legislation in force;
2. as prescribed by the Presidential Decree no. 74 of 16 April 2013:
• the plant booklet must be filled by the company assigned to perform installation of the boiler after having
detected the combustion parameters.
Read carefully the warranty conditions and the benefits offered by the manufacturer and given in the
certificate attached to the boiler.
Having the certificate of inspection prepared by an Authorized Service Centre allows you to enjoy the benefits
offered by the manufacturer in accordance with the specifications in the document.
Having the certificate of inspection filled in by an Authorized Service Centre is FREE OF CHARGE.
According to art. 26 of Legislative Decree no.49 of 14 March 2014, “Implementation of directive 2012/19/UE on waste
electrical and electronic equipment (WEEE)” the crossed-out wheelie bin symbol on the equipment and on the packaging
indicates that at the end of its service life, the gas boiler must be collected and disposed of separately (see paragraph
END-OF-LIFE DISPOSAL).

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General Notes for the operators assigned for installation, maintenance and use
This user’s manual, which represents an integral and essential part of the product, will be delivered by the installer to the user, who has to
preserve it carefully for further consultation.
This user’s manual must accompany the appliance if the latter gets sold or transferred.
This appliance has been manufactured to be connected to a water heating system for the heating of the environments
and for domestic hot water distribution system.
Any other use is considered improper and, therefore, dangerous for people, animals and/or things.
The installation must be made in compliance with the regulations in force and according to the manufacturer's instructions given in this
manual:
an incorrect installation can cause injury to persons, animals and/or damages to things; the manufacturer declines any liability in such case.
The damages caused by improper installation or use or due to failure to comply with the manufacturer's instructions exclude any liability
of the latter, be it listed in the contract or not.
Prior to installing the appliance check to make sure its technical data match the requirements for its correct use in the system.
Ensure, as well, that the appliance is intact and has not suffered any damage during transport and handling: do not install damaged and/
or faulty appliances.
Do not obstruct the air suction grids.
For all appliances equipped with options or kits (including electrical ones) use exclusively original accessories.
Do not disperse packagings in the environment after installation: all materials are recyclable and, as a consequence, they must be sent
to separate wastes collection centres.
Do not leave the packaging at the children's reach; due to their nature they could be source of hazards.
In the event of fault and/or faulty operation of the appliance, shut it off and do not attempt to repair it or to intervene: contact specialised
and authorized personnel only.
Any repair of the product must be performed using original spare parts.
Failure to comply with the indications given above can compromise the safety of the appliance and expose people, animals and/or things
to danger.
Provide for periodic maintenance of the appliance according to the schedule specified in the appropriate
section of this manual.
Subjecting the appliance to proper maintenance allows it to work in the best conditions, to protect the envi-
ronment and ensure full safety for people, animals and/or things.
Incorrect maintenance, both as regards how and when it is performed, can be a source of hazards for per-
sons, animals and/or things.
The manufacturer recommends its clients to have maintenance and repair interventions performed by Authorised Service Centres trained
to perform the such operations.
In the event of long shut-down periods, disconnect the appliance from the mains and close the gas valve.
Warning: In this case the antifreeze electronic function of the appliance does not work.
If very low temperatures are foreseeable, add antifreeze uid in the heating system; it is not recommended to empty the plant as it may
damage the system. To this purpose use specic antifreeze products suitable for heating systems made from several metal types.
As regards the appliances powered by gaseous fuel, if you can smell gas, proceed as follows:
- do not operate electric switches and do not start up electrical appliances;
- do not switch on flames and do not smoke;
- close the main gas supply valve;
- open doors and windows;
- contact a Service Centre, a qualified installer or the gas supplier service centre.
It is strictly forbidden to search for gas leaks using flames.
This appliance has been designed to be installed in the countries of destination specified on the packaging
label and on the boiler rating plate; installation in countries other than those specified can expose persons,
animals and/or things to hazards.
The manufacturer declines any liability, be it specified in the sales contract or not, related to failure to comply with the foregoing.

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The following instructions allow quick start up and adjustment of the boiler, for immediate use.
These instructions assume that the boiler has been installed by a company authorised for the purpose, that
the first started up has been already performed and the boiler has been prearranged for a correct operation.
If the boiler has been equipped with accessories, these instructions are not sufficient for its correct operation.
In this case please refer to the boiler instructions and also to the instructions referring to the accessories
installed.
For full boiler operation description and safety instructions of its use, refer to the complete instructions given in this manual.
1. Open the gas supply interception valve upstream the boiler.
2. Position to ON the switch of the electrical system upstream the appliance: the boiler display (g. 1) comes on.
Quick reference guide
3. To exclude the heating function, hold for the cycle time the key " ”, until the display shows the
image given in the gure.
Releasing the button “ ” enables only the domestic hot water
distribution function (it is displayed the temperature of the
delivery system).
5. To enable both the heating function and the domestic hot water distribution function, hold for
the cycle time, the " " key until the display shows the image given in the gure.
As soon as the key “ ” is released, both the domestic hot water
distribution function and the heating function are enabled
(it is displayed the temperature of the delivery system).
4. To enable the Standby function, hold for the cycle time the " " key until the display shows
the image given in the gure.
As soon as the key " " is released, the boiler goes into stand-
by.
6. To adjust the domestic hot water distribution temperature, press the " " key (Dg. 1) then adjust the temperature using the keys
or (Eor Fin g. 1).
7. To adjust the heating temperature, press the " " key (Cin g. 1) then adjust the temperature using the keys or (Eor Fin g. 1).
8. Set the value to the desired temperature on the thermostat (if present) inside the house.
At this point, the boiler is ready for operation.
In case the boiler is blocked, unlock it by pressing the key " " (Bg. 1).
If the boiler does not resume normal operation after three attempts, contact an Authorized Service Centre.

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GENERAL TABLE OF CONTENTS
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General Notes for the operators assigned for installation, maintenance and use . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Quick reference guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. Instructions for the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.1. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.2. Select the operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3. Adjusting the heating and domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4. Information - Counters - Menu - Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1.5. BOILER STATUS - LCD DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1.6. Faults which cannot be reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.7. Unlocking the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.8. Automatic draining of the air in the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
1.9. Children safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.10. Boiler operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.10.1. Switching on the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.10.2. HEATING function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.10.3. DOMESTIC Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.10.4. ANTIFREEZE Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.10.4.1. Antifreeze function in delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.10.4.2. Antifreeze function for the domestic hot water plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.10.5. Pump and diverter valve anti-block function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.10.6. Operation with external probe (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.10.7. Operation with Remote Control (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
1.11. Boiler blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.11.1. Burner blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.11.2. Blocking due to over-temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.11.3. Blocking due to missing draught (fumes blocking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.11.4. Block due to low water pressure in the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.11.5. Alarm caused by the temperature probes failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.11.6. Blocking caused by the malfunction of the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.11.7. Alarm due to a faulty connection to the remote control (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.12. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.13. Notes for the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2. Technical data and dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1. Technical features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
2.2. Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3. Hydraulic diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
2.4. Technical data on the operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
2.5. General features* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.6. ERP data and Labelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3. Instruction for the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1. Installation regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.2.1. Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.2.2. How to chose the installation place of the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3.2.3. Positioning the boiler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.2.4. Installing the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.4.1. Direct installation on the wall using the bracket kit (bracket A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.4.2. Wall-mounting using the option metal bracket (B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.5. Ventilation of the premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2.6. Air suction / fumes exhaust system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2.6.1. Conguration of the air suction / fumes exhaust pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.2.6.2. Air suction / fumes exhaust coaxial pipes with 100/60 mm diameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2.6.3. Air suction / fumes exhaust with split ducts having 80 mm diameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2.6.4. Air suction / fumes exhaust with split ducts having 60 mm diameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2.6.5. Air suction / fumes exhaust of type C63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2.7. Chimney sweep function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.8. Connection to the gas network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.9. Hydraulic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.2.10. Connection to the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.2.11. Selecting the heating operation range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.2.12. Connection to a room thermostat (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.2.13. Installation and operation with Open Therm Remote Control (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.2.14. Installing the external probe (optional) and sliding temperature operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.2.15. TSP parameters to be set on the interface and using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.3. Filling the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.4. Starting up the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.4.1. Preliminary checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.4.2. Start-up and shut-down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.5. Available pressure head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
3.6. Electrical connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
3.6.1. Play Entry 20 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.7. Adapting the burner to the use of other gas types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.7.1. From METHANE to GPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.7.2. From GPL to METHANE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.7.3. Checking and adjusting the gas valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4. Boiler final testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

6
4.1. Preliminary checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.2. Start-up and shut-down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5.1. Maintenance plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5.2. Combustion analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6. Decommissioning, disassembling and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
7. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
INDEX OF THE FIGURES
g. 1 - Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
g. 2 - Supply valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
g. 3 - Play Entry 20 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
g. 4 - Play Entry 20 hydraulic diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
g. 5 - Installation template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
g. 6 - Support bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
g. 7 - Examples of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
g. 8 - Suction / discharge with coaxial pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
g. 9 - Dimensions for coaxial pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
g. 10 - Suction / exhaust with separated pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
g. 11 - Dimensions for separated pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
g. 12 - Connection to the gas network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
g. 13 - Condensation draining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
g. 14 - Heating set-point for external temperature probe based operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
g. 15 - Pressure head curves available - Play Entry 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
g. 16 - Play Entry Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
g. 17 - Components view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
g. 18 - Gas valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
g. 19 - Diaphragm position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
INDEX OF THE TABLES
Table 1: Symbols that can be displayed on the LCD display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Table 2: Indexes can be displayed in the Information - Counters - Errors menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Table 3: BOILER STATUS - LCD display in normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Table 4: BOILER STATUS - LCD display in case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table 5: Play Entry 20 Calibration data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 7: Play Entry General data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Table 6: Play Entry 20 Combustion data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Table 8: ERP and Labelling Data - Play Entry 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table 9: TSP parameters thresholds and default values depending on the boiler type (TSP15) . . . . . . . . . . . . . . . . . . . . . . 37
Table 10: TSP Parameters General Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 11: CO2 values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Table 12: Diaphragms diameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Table 13: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

7
A
2
1
3
4
F
E
5
6
7
8
D
B
C
1.1. Control panel
1. Instructions for the user
g. 1
A. Select operation type (Winter / Summer / Off).
B. Reset alarms and return to the home page on the parameters selection screen.
C. Adjust heating hot water.
D. Adjust domestic hot water.
E. Decrease temperature values and parameters.
F. Increase temperature values and parameters.
To access the interface press a key. Upon activation, the interface enables access to all keys as well as the back lighting of the display. 30
seconds after having touched it, the interface disables all buttons and the display goes off.
If the key is hold for over 30 seconds, it is displayed a fault message but the system operation is not stopped. The error is reset once the
normal conditions are restored.

8
SYMBOL FIXED FLASHING
1Indication the ame is on.
2
It indicates heating.
If the symbol is ON, the function is enabled; if the symbol is OFF,
the function disabled.
Displays the delivery heating temperature set or
request in progress.
3Displays the temperature values, the parameters values and the
faults.
4Indicates to manually RESET the error.
5Indicates the OT is ON.
6Indicates the system pressure unit of measurement.
7
Indicates the domestic hot water instantaneous value.
If the symbol is ON, the function is enabled; if the symbol is OFF,
the function disabled.
Displays the domestic hot water temperature set
or request in progress.
8Indicates the Celsius degrees.
Table 1: Symbols that can be displayed on the LCD display

9
1. OFF
OPERATION MODE
3. SUMMER
OPERATION MODE
2. WINTER
OPERATION
MODE
1.2. Select the operating mode
Hold the " " key for a cycle time to enable in sequence the "WINTER" + , "SUMMER" and "OFF” modes.
All keys are enabled in this phase.
When the "WINTER" mode is enabled, both functions are active: domestic hot water delivery and heating water delivery.
When the "SUMMER" is enabled, the only function enabled is the domestic hot water delivery.
When the "OFF" mode is enabled, no function is active.

10
1.3. Adjusting the heating and domestic hot water temperature
Press the key “domestic” (Dg. 1) to display the temperature of the domestic hot water.
Press the keys " " (Eg. 1) or " " (Fg. 1) to change the temperature of the domestic hot water.
While the value is being modied, the icon DOMESTIC (7g. 1) ashes. Set the temperature value desired; the icon keeps ashing for about
5 seconds. After this time has lapsed, the value is saved and the display returns to its normal operation.
Press the key “domestic” (Cg. 1) to display the delivery heating water temperature.
Press the keys " " (Eg. 1) or " " (Fg. 1) to change the delivery heating water temperature.
While performing the selection, the HEATING icon (2g. 1) ashes. Set the temperature value desired; the icon keeps ashing for about 5
seconds. After this time has lapsed, the value is saved and the display returns to its normal operation.
In this phase all keys are active.
1. ADJUSTMENT
TEMPERATURE
HEATING CIRCUIT
1. ADJUSTMENT
TEMPERATURE
HOT WATER FOR DOMESTIC
USE CIRCUIT

11
1.4. Information - Counters - Menu - Errors
3 different menus are available:
- Information: version, temperature, pressure, power level, set-point set ...
- Errors: last 10 errors log
- Counters: number of operation hours of the burner, number of ignitions, number of faults.
Hold for a cycle time the keys " + " (B+ Dg. 1) to access the "INFO” menu. The display lights up and the screen will alternate the
messages "In" (1 sec), "n00" (1 sec) and the value of the related parameter (5 sec).
Press briey " " (Fg. 1) to scroll through the various indices.
When the last index available in the Information menu is reached, press the key to enable the counters menu and, subsequently, the errors
menu.
Press briey " " (and g. 1) to obtain the reversed behaviour.
Hold for a cycle time the keys " + " (B+ Dg. 1) to exit the menu.
The meaning of all indexes available is given in the Tablela 2 .
1. ACCESS
INFO MENU
3. SECOND
INDEX
2. FIRST
INDEX

12
No. DESCRIPTION RANGE STEP
INFO
In0 Display software version
In1 Display external probe temperature -30…35 °C 1
In2 Display delivery probe temperature -9…99 °C 1
In3 Display fumes probe temperature -9…99 °C 1
In4 Display domestic hot water probe temperature -9…99 °C 1
In5 Display return probe temperature -9…99 °C 1
In6 Display actual SET heating temperature Par 13 INST ..
Par 14 INST °C 1
In7 Display power level 0 ..100 % 1
In8 Display ow meter value 0 .. 99
Flowrate<10 :
l/minX10
Flowrate>=10:
l/min
0.1
In9 Display water pressure value 0 .. 99 bar 0.1
In10 Fan speed 0..255 Rpmx100 1
COUNTERS
Co0 Display total operation hours 0 .. 99 h x 100 0.0 to 9.9 ➔fast ashing
1 from 10 a 99
Co1 Display burner operating hours 0 ..99 h x 100 0.0 to 9.9 ➔fast ashing
1 from 10 a 99
Co2 Display burner total ignitions 0 ..99 x 1000 0.0 to 9.9 ➔fast ashing
1 from 10 a 99
Co3 Display total faults 0 ..99 x 1 1
Co4 Display number of TSP menu activations 0 ..99 x 1 1
Co5 Display number of OEM menu activations 0 ..99 x 1 1
Co6 ----- -- - -
ERRORS
AL0 Display last error code – – –
AL1 Display previous error code – – –
AL2 Display previous error code – – –
AL3 Display previous error code – – –
AL4 Display previous error code – – –
AL5 Display previous error code – – –
AL6 Display previous error code – – –
AL7 Display previous error code – – –
AL8 Display previous error code – – –
AL9 Display previous error code – – –
Table 2: Indexes can be displayed in the Information - Counters - Errors menu

13
Boiler switch in OFF position
Boiler switch in SUMMER position
No function enabled.
Displays the delivery temperature of the system.
Boiler switch in WINTER position
No function enabled.
Displays the delivery temperature of the system.
Boiler switch in SUMMER position
Domestic hot water function enabled
Displays the temperature of the domestic hot water in delivery; the symbol “ ”
ashes.
Boiler switch in WINTER position
Domestic function enabled.
Displays the temperature of the domestic hot water in delivery; the symbol “ ”
ashes.
Boiler switch in WINTER position
Heating function enabled.
Displays the temperature in delivery and the symbol “ ” ashes.
Table 3: BOILER STATUS - LCD display in normal operation
1.5. BOILER STATUS - LCD DISPLAY
Normal operation

14
Water pressure too low / Incorrect parameter setting
Excessive water pressure
Domestic hot water NTC probe faulty
Heating NTC probe faulty
Fumes NTC probe faulty
Block due to the tripping of the fumes probe
Fan control anomaly
Failure to start up
Safety thermostat has tripped
Parasitic flame
NO water circulates in the circuit
NTC return probe failure
Overtemperature of the system (TCH> TSP81)
Delta T CH/Ret > TSP82 (1)
Gas valve modulator disconnected
Boiler probe faulty (if connected)
Wrong ACS control or incorrect reading of the flow meter
Maximum number of RESETS has been reached
Low power supply
Fault in the power supply frequency.
Fault

15
Flame loss for 6 consecutive times in heat request
Keys anomaly
OT communication failure
SGV opening time without flame error
Require GAS CALIBRATION
Fume exhaust anomaly
NTC heating probe failure (ΔT error)
SGV management circuit failure
SGV opening problem
Blocked for combustion fault upon start up (2)
Problem on the SGV circuit
Flame loss upon start up for over 6 consecutive times
Software error. Board not configured
Blocked for generic causes
Table 4: BOILER STATUS - LCD display in case of malfunction
(1) This control gets enabled 120 sec after pump activation and only during the CH request (without domestic hot water).
(2) Fault 81 may be caused by a blockage of the fume exhaust pipe. In this case contact your service centre before unlocking the boiler.

16
1.6. Faults which cannot be reset
The display shows the fault by ashing the related error code (Tablela 4). Some faults can be reset using the key “ ” (Bg. 1), others by
self-recovering. See next paragraph ("Unlocking the boiler").
After the error cause is removed, on the interface also the faults goes off.
1.7. Unlocking the boiler
The display shows the fault by ashing the related error code (Table 4). Some faults can be reset using the key " " (Bg. 1), others by
self-recovering.
When the key “ ” (Bg. 1) is pressed, the error is unlocked provided that the boiler conditions allows it. The faults displayed on the in-
terface disappear and the display goes off.
1.8. Automatic draining of the air in the system
Press simultaneously the keys " " and " " for the cycle time to enable the air removal from the water in the circuit. Doing so enables
periodically both the circulator and the diverter valve to facilitate removal of the air bubbles from the system.
To end this function press again the keys " " and " " for the cycle time or wait 12 minutes for the process to nish.
1.9. Children safety
It is possible to set the keys to lock automatically, so as to prevent they are accidentally pressed; to enable this function, set the TSP 24 to
1. 2 minutes after the last key has been tapped, the same will get blocked. To unlock it, press the key “ ” for the cycle time.

17
1.10. Boiler operation
1.10.1. Switching on the boiler
These instructions assume that the boiler has been installed by a company authorised for the purpose, that the first
started up has been already performed and the boiler has been prearranged for a correct operation.
- Open the gas supply interception valve;
-position to ON the switch on the electrical system upstream the boiler. The display comes on indicating the type of gas, the power set
and the function active in that moment (see Table 3 and Table 4);
- select the boiler operation system by pressing the related key " " (Ag. 1) OFF/SUMMER/WINTER (par. 1.2);
- set the temperature value of the heating water (see paragraph 1.10.2);
- set the temperature value of the domestic hot water (see paragraph 1.10.3);
- set on the house thermostat (if present) the necessary ambient temperature value.
CAUTION
After a long inactivity period of the boiler, especially for boilers operating with propane, there could be difficulty upon ignition.
Therefore, prior to switching on the boiler, start up a gas operated appliance (e.g. a stove).
Despite this, the boiler could get blocked once or twice. Restore then the operation of the same by pressing “ ” (B fig. 1).
1.10.2. HEATING function
To adjust the temperature of the heating water hold for the cycle time the key “ ” (Cg. 1) and then use on the keys " " or " " (Eor
Fg. 1).
The adjustment range of the heating temperature depends on the operating range selected:
-standard range: from 20°C to 80°C;
-low range: from 20°C to 47°C.
The operation range must be selected by the installer or by an Authorized Service Centre (see section 3.2.11).
While the temperature is being set, the heating symbol on the screen ashes (2g. 1) and the value being set for the heating water tem-
perature is displayed.
When the heating system requires heat, the symbol of heating on the display ashes (2g. 1) and the instantaneous temperature of the
heating water in delivery is displayed. The burner symbol ON (1g. 1) comes out only when the burner is running.
The waiting time between one ignition and the next of the boiler, meant to avoid frequent switching on and off of the boiler during heating
operation, ranges between 0 and 10 minutes (default 3), and can be edited in the parameter P05.
1.10.3. DOMESTIC Function
To adjust the temperature of the domestic hot water, hold for the cycle time the key “ ” (Dg. 1) then use the keys " " or " " (Eor F
g. 1).
This function has always priority over the heating function.
The temperature adjustment of the domestic hot water ranges from 10°C to 60°C.
While the temperature is being set, the heating symbol on the screen ashes (7g. 1) and the value being set for the domestic hot water
temperature is displayed.
When the heating system requires heat, the symbol of heating on the display ashes (7g. 1) and the instantaneous temperature of the
heating water is displayed. The burner symbol ON (1g. 1) comes out only when the burner is running.
1.10.4. ANTIFREEZE Function
The boiler is equipped with an anti-freeze protection system enabled with the operating modes: OFF/SUMMER/WINTER/.
The antifreeze function protects the boiler only, not the entire heating system.
The heating system can also be effectively protected from freezing by using specic antifreeze products suitable for systems made from
several metals.
Do not use antifreeze products for vehicles motors and check the effectiveness of the product in time.
If the burner could not get switched on due to lack of gas, the antifreeze functions stay enabled by feeding the circulators.

18
1.10.4.1. Antifreeze function in delivery
The delivery line antifreeze function has two phases:
If the temperature sensor of the heating water detects a water temperature value < TSP 38 + 2°C, the boiler starts the circulators and stays
switched on until the temperature of the heating water reaches a value > TSP 38 + 5°C.
In case the boiler blocks, the pump circulation is however ensured.
If the heating water temperature sensor detects a temperature value < TSP 38, the boiler starts with the burner at the lowest power value.
Once a temperature value > 42°C is reached, the burner goes off while the circulator keeps operating for about 150 seconds.
In case the boiler blocks, the pump circulation is however ensured.
1.10.4.2. Antifreeze function for the domestic hot water plates
The antifreeze function protects as well the domestic hot water circuit.
When the temperature sensor of the domestic hot water detects a water temperature of 5°C, the boiler gets switched on and stays on
the minimum thermal power value until the temperature of the domestic water reaches a temperature of 7°C (the diverter valve is set on
domestic hot water position).
During the antifreeze phase in domestic hot water, the temperature is continuously detected by the sensor on the delivery line and, as
soon as it reaches the value of 42°C, the burner gets switched off. The burner is switched back on if during antifreeze phase the delivery
temperature drops below 5°C.
In case the boiler blocks, the pump circulation is however ensured.
1.10.5. Pump and diverter valve anti-block function
In case the boiler stays inactive and connected to the power mains, every 24 hours the circulation pump and diverter valve are activated
for a short period of time (30 seconds) to prevent them from blocking.
1.10.6. Operation with external probe (option)
The boiler can be connected to a probe that measures the outside temperature (this option is not mandatory; supplied by the manufactur-
er). Note: the temperature outside the boiler adjusts automatically the temperature of the heating water, by increasing it if the external tem-
perature drops and decreasing it when the external temperature rises, to improve comfort and save energy. The maximum temperatures
of the standard and low range are, however, met.
This boiler operation type is dened as being "sliding temperature operation".
The heating water temperature varies according to a program written in the microprocessor of the boiler electronics.
With external probe, the key “ ” (C fig. 1) loses its temperature setting function for the heating water and, instead, allows changing
the “dummy” temperature, i.e. the theoretical temperature desired in the environments to be heated.
On setting the temperature, the dummy ambient temperature value ashes on the display, while the value being set is displayed.
For the optimal adjustment of the curves it is recommended to set it to about 20°C. For further details on the sliding temperature operation
refer to paragraph 3.2.14.
Use exclusively original external probes provided by the manufacturer.
Using external probes other than original, not supplied by the manufacturer, having technical characteristics
different from those required by the electronic management, can affect the operation of the external sensor
and of the boiler.
1.10.7. Operation with Remote Control (option)
The boiler can be paired to a remote control (option not mandatory, supplied by the manufacturer), that allows managing remotely many
parameters of the boiler, for instance:
- select the boiler operation mode;
- select the ambient temperature;
- select the temperature of the heating system water;
- select the temperature of the domestic hot water;
- program the start-up time of the heating system and the activation timing of a possible external boiler (option);
- display boiler diagnostics;
- unblock the boiler;
and other parameters.
To connect the remote control refer to the paragraph 3.2.13 and to the user’s manual annexed to the remote control.
Use exclusively original remote controls supplied by the manufacturer.
Using remote controls other than original, not supplied by the manufacturer, can affect the operation of the
remote control itself and of the boiler.

19
1.11. Boiler blocking
In case of malfunctions, the boiler gets automatically blocked. To acknowledge the boiler operation mode refer to Table 3 and Table 4.
To acknowledge the possible causes of the malfunction check also paragraph “7. Troubleshooting” at the end of this manual.
Proceed then as described below, depending on the cause of the blocking.
1.11.1. Burner blocked
If the burner gets blocked due to the lack of ame, the ashing code E06 is displayed on the screen. In this case, proceed as follows:
- check, by switching on a stove, for instance, if the gas valve is open and if gas is supplied;
-after having checked to make sure gas is normally supplied, unlock the burner by pressing the key “ ” (Bg. 1): if the appliance does
not start and gets block after the third attempt, contact an Authorized Service Centre or personnel qualied for maintenance.
If the burner gets frequently blocked, meaning there is a recurring fault in its operation, contact an Authorized Service Centre or personnel
qualied for maintenance.
1.11.2. Blocking due to over-temperature
In case of over-temperature on the delivery line, the boiler gets blocked and the ashing code E07 is displayed on the screen.
In this case please contact an Authorized Service Centre or personnel qualied for maintenance.
1.11.3. Blocking due to missing draught (fumes blocking)
In case of malfunction of the air suction and/or fumes exhaust systems, the boiler gets blocked and the ashing code E13 or E96 is dis-
played on the screen (the fumes probe has tripped).
In this case please contact an Authorized Service Centre or personnel qualied for maintenance.
1.11.4. Block due to low water pressure in the system
In case of ashing code error E02 indicating the blocking due to low system pressure, fed the system by acting on the lling tap g. 2 (for
SV models the tap is located on the cold water inlet pipe).
The error E02 is displayed when the system pressure drops below 0.5 bar and resets automatically when the pressure of the system has
exceeded the threshold of 1.1 bar.
The pressure value in the cold boiler must be 1÷1.3 bar.
To restore the water pressure value follow the indications given below:
- pull down on the knob to lower it;
- rotate the lling valve knob (g. 2) counter-clockwise to feed water into the boiler;
- keep the valve open until on the control panel is displayed a pressure value of 1÷1.3 bar;
- shut off the valve by rotating the knob clockwise;
- push upwards the knob to t it back.
If the boiler gets blocked again, contact an Authorized Service Centre or personnel qualied for maintenance.
After the operation has been completed, make sure to close the safety Plexiglass door. If the valve has not
been tightly closed, the pressure could increase above 2.6 bar, and have displayed on the screen the error
E03; in this case open the safety valve of the heating system and drain out some water.
Supply valve
g. 2

20
1.11.5. Alarm caused by the temperature probes failure
If the burner gets blocked due to the water temperature probe malfunction, the display shows the codes:
-E05 for the heating probe.
In this case the boiler does not work.
-E04 for domestic hot water probe.
In this case the domestic hot water function is performed with modulation on the heating sensor.
-E16 for the return line probe.
In this case the boiler continues to run.
In all four cases contact an Authorized Service Centre or personnel qualified for maintenance.
1.11.6. Blocking caused by the malfunction of the fan
The fan operation is constantly monitored; in case of burner malfunction, the fan is switched off and the ashing code E15 is displayed on
the screen.
This status stays the same until the fan returns to normal operating parameters.
If the boiler does not resume operation and remains in this condition, contact an Authorized Service Centre or personnel qualified
for maintenance.
1.11.7. Alarm due to a faulty connection to the remote control (option)
The boiler acknowledges the presence of the remote control (option not required).
If the remote control is connected and subsequently the boiler does not receive information from it, the boiler attempts to re-establish
communication for a period equal to 60 seconds; after this time has lapsed, on the remote control screen is displayed the code E43.
The boiler will keep running according to the settings made on the control panel, ignoring the settings made on the remote control.
In this case please contact an Authorized Service Centre or personnel qualified for maintenance.
1.12. Maintenance
Provide for periodic maintenance of the boiler according to the schedule specified in the related section of this manual.
Proper maintenance of the boiler allows it to work under the best conditions, to protect the environment and to ensure the safety
of persons, animals and objects.
The routine maintenance operations of the boiler must be carried out by qualified personnel.
For maintenance and repairs operations the manufacturer recommends its clients to contact its network of Authorised Service
Centres, which are trained to perform the above interventions.
1.13. Notes for the user
The user has free access only to the boiler parts whose operation does not require the use of tools and/or equipment; it is, there-
fore, not permitted to remove the boiler panel to intervene on its inner parts.
Nobody, including the qualified staff, is authorized to make changes to the boiler.
The manufacturer declines any liability for damage to persons, animals and objects generated by having tampered with the boiler
or by wrong interventions on the same.
If the boiler remains inactive and disconnected from the power supply for a long time, the pump could require being unblocked.
This operation, which involves disassembling of the panel and the access to the boiler inner parts, must be performed by qualified
personnel.
The pump blocking can be avoided if the system is subjected treatment with specific protective products, suitable for systems
made from several metals.
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