adyen Shuttle User manual

Quick Start Guide

CONTENTS OF
THIS PACKAGE
2
Shuttle EMV chip&pin terminal
USB cable to charge your Shuttle
via your computer’s USB port or USB
power plug (not included)

3
3
4
2
1
2
3
4
REGISTER YOUR APP
AND SHUTTLE
Before you can accept payments, you
must download and register your
Adyen app and Shuttle:
STEP 1
Install the Adyen app via iTunes or Google
Play store and launch it
STEP 2
Fill-in your login credentials. These were
provided to you during registration, and
need to be entered once
STEP 3
Power on your Shuttle, either (i) by
connecting it to a power supply via the
USB cable, or (ii) by pressing the small
rectangular button on the left side. The
full boot may take up to 3 minutes. The
booted terminal looks like
STEP 4
Press the ‘0’ key for at least 5 seconds
to make your Shuttle discoverable over
Bluetooth. The screen should look like
(the number will correspond to the serial
number on your device)
1

STEP 5
REGISTER YOUR APP
AND SHUTTLE
FOR iOS
Pair your Shuttle with your iOS device
Open the Bluetooth menu of your
smartphone or tablet via Settings -
Bluetooth. Make sure Bluetooth is enabled
Select the device that corresponds with
the serial number of your Shuttle (see
on page 3).
A PIN code will appear on the Shuttle
and your iOS device. Click ‘Pair’ on your
iOS device, and press the ‘Enter’ button on
your Shuttle.
The status should change to ‘Connected’.
Congure device
Start the Adyen app.
A popup will appear stating you have to
congure the payment device. Press YES
to congure.
You are now ready to accept payments.
6
5
5
4
6
4

5
7
8
9
9
8
7
STEP 5
REGISTER YOUR APP
AND SHUTTLE
FOR ANDROID PHONE/TABLET
Make sure Bluetooth is enabled (consult
your smartphone/tablet manual).
Start the Adyen app.
Select ‘Terminals’ from the menu.
Select the device corresponding to the
serial number of your Shuttle.
A passkey screen should appear on your
Android device, click ‘OK’.
After a few seconds the message
“Completed successfully” appears.
You are now ready to accept payments.

6
STEP 6
PROCESS A TRANSACTION
Make sure your Shuttle is switched on (press the Enter button to awake from sleep, or
ON/OFF button to boot).
Enter the amount and reference (optional) in your app.
Press ‘Charge’ to start your transaction.
When the display on the Shuttle shows ‘Please insert or swipe card’, hand over the Shuttle to
the cardholder. Follow the instructions on the screens.

7
For some cards the app will ask for the signature of the cardholder. If this happens:
• Ask the cardholder to draw his signature on your screen
• Click ‘Continue’ if the signature matches the signature on the card

8
Made for: Android v.4.0 and up; iPad (3rd generation), iPad 2, iPad, iPhone 5, iPhone
4S, iPhone 4, iPhone 3GS and iPod Touch 4th Generation. iPad, iPhone, iPod, iPod
classic, iPod nano, iPod shuffl e, and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic
accessory has been designed to connect speci cally to iPod, iPhone, or iPad,
respectively, and has been certi ed by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its compliance
with safety and regulatory standards. Please note that the use of this accessory with
iPod, iPhone, or iPad may affect wireless performance.
v4/20130207
Shuttle
SHUTTLE SLEEP
MODE
To save battery power, your Shuttle
automatically goes into sleep mode
after  ve minutes of inactivity.
To wake your Shuttle from sleep
mode: press Enter once.
To put the Shuttle in sleep mode
manually, press and hold the Cancel
button for one second.
To wake your Shuttle from sleep
mode: press Enter
SUPPORT
You can access our FAQ from the
menu in the Adyen app, or
Visit our support website at
https://support.adyen.com
or
Contact us via e-mail:
[e-mail]
(feedback welcome!)
button for one second.