AEV 311 User manual

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AEV 311 2018/2019
User Manual

Table of Contents
Table of Contents 2
Welcome 3
Important Safety Information 4
Getting to Know Your AEV 311 10
Batteries & Charging 28
Operation 33
Maintenance 40
Warranties 53
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Welcome
Thank you for purchasing the AEV 311. Whether you are using it for neighborhood, campus, urban or cross-
town travel, or last mile deliveries, we hope you will enjoy it. This owner’s manual is intended to provide you
with important information regarding operation, safety and maintenance information. Once you’ve read this
manual you will be familiar with:
★The features of your vehicle
★How to use your vehicle in the most effective way
★The maintenance needs of your vehicle.
For major service and repairs please consult your authorized AEV Service Center. Should you have any
questions after reading the manual, please contact AEV customer service.
Your vehicle may not be configured with all the equipment and optional features described in this manual as
they depend on the model and the options you have ordered (as such images and illustrations used
throughout this manual may not be the same as your AEV 311). Additionally some equipment and options
depend on the enforced regulations that apply in the country, state and municipality where you have
purchased and operate your vehicle.
Beginners should seek instructions from your dealer or qualified instructors before and during initial use of
the vehicle. It is also recommended to practice in a large open area to become familiar with the operation of
this vehicle.
AEV Customer Service Phone: [phone] (during normal business hours) Email: [email protected] Web:
www.aevgo.com
Copyright 2018 Austin Electric Vehicles Inc.
All information contained in this publication is based on the latest product information available at the time of publication. Product improvements or changes may
result in differences between this manual and the vehicle. Descriptions, depictions and/or procedures in this document are intended for reference only.
No liability can be accepted for omissions or inaccuracies. AEV reserves the right to make changes at any time, without notice and without incurring obligation to to
make the same or similar changes to vehicles previously manufactured. Any reprinting or reuse of the descriptions, depictions and/or procedures, whether in whole
or in part, is expressly prohibited. !
NOTICE
The AEV 311 is NOT a car. The AEV 311 vehicle complies with Federal Motor Vehicle Safety Standards (FMVSS) and regulations
of the United States Department of Transportation (DOT) applicable to motorcycles in the USA. The AEV 311 Commuter vehicle
does NOT comply with Federal Standards applicable to passenger cars in the USA.

Important Safety Information
For the safe and enjoyable operation of your AEV 311 vehicle, be sure to to follow the instructions and
recommendations in this manual. We recommend you keep the Quick Start Guide with your vehicle, and a
digital copy of this manual at home. Upon operator or ownership changes or if your owner’s manual is lost
please contact your authorized AEV Dealer, AEV Customer Support or visit our website to download a current
version.
Safety Symbols and Signal Words
The following signal words and symbols appear throughout this manual and on your vehicle. Your safety is
involved when these words and symbols are used. Become familiar with their meanings before reading the
manual.
A DANGER indicates a hazardous situation that, if not avoided, will result in death
or serious injury.
!DANGER
A WARNING indicates a hazardous situation that, if not avoided, could result in
death or serious injury.
!WARNING
CAUTION
A CAUTION indicates a hazardous situation that, if not avoided, could result in
minor or moderate injury.
NOTICE
A NOTICE indicates a situation that could result in property damage.
!
The Safety Alert symbol indicates a potential personal injury hazard.
"
The Prohibition Safety Sign indicates an action not to take in order to avoid a hazard.
○
The Mandatory Action Sign indicates an action that needs to be taken in to avoid a hazard.
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Safety Guidelines
You Should:
★Wear a full-face helmet (DOT-certified in USA) and eye protection that meets or exceeds established
safety. standards. This vehicle is not equipped with airbags.
★Always wear your seatbelt.
★Keep both hands on the steering wheel when driving.
Improper vehicle use could result in death or serious injury.
!WARNING
#
$
Helmet Laws
License Requirements
Street Legal
Helmet Laws vary from state to
state and are dependent on AEV
311 classification. AEV
recommends wearing a DOT
approved full face helmet.
The classification of your AEV 311
is state dependent. Most states
classify the AEV 311 as an
autocycle which only requires a
driver’s license. The other
classification is a motorcycle which
requires a motorcycle endorsement
on your license.
Your AEV 311 meets all legal
requirements and is equipped for
use on all public roads.
!
"
Never use with drugs or alcohol.
Always wear eye protection (if not integrated with helmet use safety glasses or goggles).
Always wear your seat belt.
Always apply the parking brake fully when vehicle is not in use.
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You Should Not:
★Operate if you are under the age of 16 and without a driver’s license.
★Operate under the influence of drugs or alcohol.
★Operate with a child safety seat installed in this vehicle.
★Use a mobile phone or other handheld device while driving.
★Operate with more than one passenger. Your passenger should only ride in the passenger seat.
★Operate the vehicle when the weight (riders and cargo) exceeds the maximum weight rating of the
vehicle.
Things to Know
The AEV 311 is a compact, lightweight 3-wheel vehicle. As such it will respond differently than other on-road
vehicles in various road and weather conditions.
Awareness:
★The AEV 311 vehicle is designed for on-road use by one operator with one passenger.
★AEV 311 and electric vehicle’s in general do not generate sound when on. If the instrumentation
display (cluster) is lit up, then the vehicle is on and as such you should have your foot on the
brake and/or fully engage the parking brake until ready to engage the <<D>> or <<R>> gear
selection.
★Driving off-road, driving at excessive speeds, driving with more that one passenger or carrying weight
exceeding the maximum weight can make handling difficult, which could cause loss of control resulting
in injury or death.
★The front two-wheels are outside the width of the vehicle body. As such be sure to allow for this
when turning or entering/exiting parking or other tight spaces.
Practice:
★Until you are thoroughly familiar with your AEV 311 and its controls, practice driving where there is little
or no traffic and in different weather conditions.
★Practice braking in a safe area to become familiar with the feel of the AEV 311 brakes before driving in
traffic.
★Reduce speed in wet conditions. Pay particular attention if water is beginning to pool on the road.
Three-wheeled vehicles behave differently than other vehicles when driving over deep water.
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Operator Safety:
★This vehicle is an ADULT VEHICLE ONLY. NEVER operate this vehicle if you are under age 16 and
NEVER operate without a valid driver’s license.
★Never permit a guest to operate this vehicle unless the guest has read this manual and all product
labels.
★Operate this vehicle only on public or private roads where speed limits are appropriate. Be familiar with
motor vehicle laws in your area of operation. Do not operate this vehicle in situations where it could
become an obstacle or an annoyance for faster-moving traffic.
★Always be sure there are no obstacles or people behind your vehicle when operating in reverse. When
it’s safe to proceed in reverse, move slowly. Avoid turning at sharp angles in reverse.
★Always use the proper size and type of tires and always maintain proper tire pressure as specified in
this manual and on safety labels.
★Never modify this vehicle through improper installation or use of accessories.
★Always set the park brake and remove the key when leaving the vehicle unattended.
★The voltage in the battery pack is sufficient to cause death by electrocution. Never attempt to perform
service on the electric drive system, including the battery pack, unless you are properly trained to work
on electrical systems. Your authorized AEV dealer can provide battery-related service.
★Do not carry a passenger until you are comfortable with all components of this vehicle, including
acceleration, braking and turning. Cargo, including a passenger, may alter vehicle performance.
★Always keep arms and legs inside the cab frame while the vehicle is in motion.
★Always keep both hands on the steering wheel and both feet on the floorboards of the vehicle during
operation.
★Never consume alcohol or drugs before or while operating this vehicle.
Failure to follow recommended precautions and procedures could result in severe
injury or death. Always heed all safety precautions and follow all operation,
inspection and maintenance procedures outlined in this manual.
!WARNING
Special precautions must be followed when owning and operating a battery-
powered vehicle. This vehicle is not a toy and can be hazardous to operate. This
vehicle handles differently than other vehicles. A collision or rollover can occur
quickly, even during routine maneuvers, if you fail to take proper precautions.
!WARNING
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★Never operate at excessive speeds. Always travel at a speed proper for the traffic, visibility and
operating conditions, and your experience.
★Never attempt jumps, doughnuts or other stunts.
★Always inspect your vehicle each time you use it to make sure it's in safe operating condition. Always
follow the inspection and maintenance procedures and schedules described in this manual.
★Never operate on excessively rough, slippery or loose terrain.
★Always be alert for obstacles when operating this vehicle. Never attempt to operate over obstacles.
★Always be careful of skidding or sliding. On slippery surfaces such as ice, travel slowly and exercise
caution to reduce the chance of skidding or sliding out of control.
★Never operate this vehicle on steep hills.
★Always follow proper procedures for turning. Practice turning at slow speeds before attempting to turn at
faster speeds. Never turn at excessive speeds.
★Always have this vehicle inspected by an authorized service dealer if it has been involved in an
accident.
Ventilation When Charging Batteries Indoors
Failure to provide adequate ventilation while charging batteries can result in an explosion. Volatile hydrogen
gas is emitted during charging and may accumulate in pockets at the ceiling.
★Always ensure a minimum of 5 air changes per hour in an open (not enclosed) area ( e.g. open exterior
window (if installed) or door open, or fan on constitute air changes).
★Always remove any storage covers from the vehicle and open any cab doors (if equipped) before
charging.
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Use Only Approved Parts
Use only AEV-approved
accessories, and familiarize
yourself with their function and
effect on the vehicle.
Equipment Modifications
Never install any equipment or
make vehicle modifications to
increase the speed or power of
the vehicle.
Warranty
The warranty on your vehicle is
terminated if any equipment has
been added to the vehicle, or if
any modifications have been
made to the vehicle, that increase
its speed or power.

Precautions During Maintenance
Always follow all safety instructions in the maintenance portion of this owner’s manual, as well as the
following:
★Make sure the vehicle is properly immobilized before beginning any maintenance.
★Always block the chassis securely before working under the vehicle.
★Turn the vehicle off and remove the key fob from the vehicle. If you press the lock button on the key fob
you are then able to turn the wheel into a lock position. Pressing the unlock button releases the
steering wheel lock.
★Insulate any tools used within the battery area to prevent sparks or battery explosion caused by
shorting the battery terminals or wiring. Remove the batteries, or cover the exposed terminals with an
insulating material.
FOR MORE INFORMATION ABOUT SAFETY PLEASE CONTACT AEV CUSTOMER SERVICE. "
The voltage in the battery pack is sufficient to cause death by electrocution. Never
attempt to perform service on the electric drive system, including the battery pack,
unless you are properly trained to work on electrical systems.
Your authorized AEV dealer can provide battery- related service.
!WARNING
Do not work in or near the battery compartment or on any other electrical
component of the vehicle while charging the batteries.
!WARNING
Before servicing the vehicle’s electrical system, always disconnect the main power
connector first, then disconnect any electrical accessory connections, then
disconnect the negative cable from the 12-volt battery (if equipped), then
disconnect the negative terminal from the main battery pack.
!WARNING
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Getting to Know Your AEV 311
Visual Tour- Exterior Features
Vehicle Dimensions
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Vehicle Specifications
Drivers Console
PERFORMANCE
SAFETY
Top Speed: Up to 50 mph / 80 km/h
Grade: Up to 25%"
Payload Capacity: 2 passenger / 1 Passenger + Cargo
Turning Radius: 30 ft. 9.1m
Braking Distance: 25 ft @ 50 mph / 7.6m @ 80 km/h
Chassis: Reinforced Steel / Coated "
Suspension - Front: Double A-Arm Independent
Suspension - Rear: Rigid Fork Swing Arm"
Brakes: Disc / 3-wheel, Hydraulic
Steering: Standard Automotive Steering Wheel with Gear-
Type Steering Rack
Wheels / Tires: 165 / 55R 15 x 2 in Front
195 / 50R 15 x 1 in Rear
Tire Pressure Front: Max 44 psi, Optimal 32 psi, Min 20 psi
Tire Pressure Rear: Max 44 psi, Optimal 29 psi, Min 20 psi
SPECIFICATIONS
MOTOR
Range: Up to 50 mi. / 80 km
Weight: 1,352 lbs / 613 kg
Warranty - Vehicle: 2 years*
Warranty - Batteries: 2 years*
* refer to Limited Warranty Policy
Motor: 7.5 Kw / Permanent Magnetic DC
Horsepower: 10.9 HP"
Motor Controller: 85A AC Controller
Drive System: Front-Wheel Drive
EQUIPMENT
BATTERIES
Backup Camera: Standard"
LCM Display: Standard / 7 in. / 17.7 cm
Parking Brake - Manual: Standard"
Cabin Air: Heater / Defrost / Fan
Radio: AM/FM
Hands-Free Communications: Bluetooth
Memory: SD Card Slot
USB: Power/Charge
Seating: Performance bucket seats
Type: Lead Acid / Sealed, Gel"
Voltage: 72V"
Number of Batteries: 6
Recharge: Up to 6-8 hours / 110V/20A
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Digital Speedometer (MPH)
& Battery Level
Start/Stop
Button (On/Off)
Gear
Selector
Reverse,
Neutral,
Drive
Fan On/Off
Heater On/Off
Hazard
On/Off
Radio / GPS
System
Air Vents
Brake
Pedal
Accelerator
Pedal
Stowage
Cubby
Steering
Wheel
Lights & Turn
Indicator
Windshield
Wiper Control

Features and Controls - Driver Console
Stop/Start Button and Gear Selector
Gear Selector
Stop / Start Button
The Gear Selector Control is located on the LEFT side of
the steering wheel. With the vehicle powered on and your
foot on the brake pedal you can turn the Selector to the
gear to the forward or reverse position for the direction you
intend to go.
★« D » position: « Full power» mode of the vehicle.
This is the normal driving mode.
★« N » position: « Neutral » mode of the vehicle. The
drive system is not active.
★« R » position: « Reversal » mode of the vehicle. To
move the vehicle backwards.
The Start/Stop Button is located on the LEFT side of the
steering wheel and can be activated when the wireless key
fob is present within the vehicle.
To Start the AEV 311 with the key present:
★Ensure the parking brake is engaged in the up
position.
★Ensure the electronic key fob is inside the vehicle
cockpit. Depress the Brake Pedal.
★Push and hold the Start/Stop Button Once to turn the
vehicle on and off.
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★The Gear Selector is lighted to indicate its use.
★Make sure the Gear Selector is in the « N »
position and the handbrake is set when you leave
your vehicle.
★Special Notes - since the AEV 311 is an Electric
Vehicle (EV) there is no engine sound upon startup.
★You will know your AEV 311 is powering up and
ready as the digital display will power up and be
visible and a chime will ring.
★Pressing the lock button on the key fob also allows
you to turn the steering wheel into a lock position.
Pressing the unlock button on the key fob allows you
to unlock the steering wheel. Always take your key
fob when you leave the vehicle.
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Digital Speedometer
Main Information Displayed
Additional Information
When driving, the speedometer displays vehicle speed in
miles per hour (MPH). This is the largest digital number on
the screen.
★Trip Meter: counts distance traveled in Miles.
★Brake Indicator: On the right. The brake indicator
illuminates when the park brake is engaged or when
a brake system failure has occurred.
★Gear Indicator: Informs you of what gear you have
selected.
★Battery Status: The Digital Reading shown on the
Speedometer (lower left corner) is indicated by 6
bars.
★Back-Up Camera: When <<R>> selected the camera
view will display on this screen (see below)
The red band that appears on the perimeter of the digital
display provides a visual indication of acceleration and
deceleration.
If the brake warning illuminates, check the following items
before operating the vehicle:
Parking Brake: Release the park brake.
Brake Fluid Level: If low, add brake fluid.
Brake System: Check hoses for cracks, scuffs and worn
spots. If you discover signs of wear or damage, do not
operate the vehicle. Your authorized AEV dealer can
provide service.
Warning: Worn or damaged brake hoses can cause brake
failure. Always have worn or damaged brake hoses
replaced promptly.
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Back-Up Camera
AEV 311 vehicles are equipped with an accessory back-up camera. The back-up camera is not intended to
replace standard driving practices of checking your surroundings before operating in reverse. Always check
for pedestrians, vehicles and other obstacles before operating in reverse.
When using the back-up camera, view the image on the digital display screen as needed while operating in
reverse. The camera and display screen automatically activate when the gear selector dial is turned to
Reverse <<R>>.
Please note: There is no audible alarm or beeping that sounds when nearing an object while in reverse. The
LCD - back up camera is a visual indicator only.
Pro Tip
★High water pressure may damage components. Wash
the vehicle by hand or with a garden hose using mild
soap. Certain products, including insect repellents
and chemicals, will damage the speedometer lens
and other plastic surfaces. Do not use alcohol to
clean the instrument cluster. Do not allow insect
sprays to contact the lens.
Battery Gauge
★Will decrease in increments based on your usage
and be shown on the display. e.g. If all six (6) bars
light up you have a full charge, if three (3) are lit you
have about 50% charge and of one (1) is lit you have
minimal charge available.
★When your reach three (3) bars you may notice a
modest decrease in acceleration to conserve battery
power. When you have one (1) or two (2) bars
remaining, you may notice a further decrease in
acceleration and a reduction in maximum speed to
conserve battery power. These battery conservation
features are designed to provide time for you to find
a charging station.
★These batteries perform best when recharged fully
and often. Recharge the batteries daily, or after each
use of the vehicle.
Driving while distracted can result in loss of vehicle control, crash and serious
injury or death. Use extreme caution when using any device that may take your
focus off the road. Your primary responsibility is the safe operation of your vehicle.
We recommend against the use of any handheld device while driving. Make sure
you are aware all applicable local laws that may affect the use of electronic devices
while driving.
!WARNING
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Controls & Switches
Personal Thermal Control (PTC) Button
Fan On/Off Button
When pushed this switch engages the on-board heater.
The default position is in the off position to allow normal
operation of the vehicle. To engage/disengage:
★Press down on the Button to turn on (when off)
★Press down on the Button to turn off (when on)
The Fan On/Off button engages the onboard fan to
circulate air via the two vents. This circulates ambient air
or warm air when used with the PTC button activated.
★Press down on the Button to turn on (when off)
★Press down on the Button to turn off (when on)
Hazard Lights
When pressed / activated all Turn Signal Lights flash. To
turn off simply press the switch again.
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Charging Indicator
Main Information Displayed
This indicator is located to the left of the steering wheel
and below the Gear Selector & Start/Stop Button. It is only
activated when the vehicle is plugged in using the provided
charging cable. (See How to Charge Your AEV 311) for full
steps to charge.
★The Light Ring around the gauge will light Red
when 1st plugged into external power to indicate
charging is active.
★The Light Ring around the gauge will flash Yellow
while charging till the batteries exceed 80% of
full charge at which point the Light Ring will turn
Green
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Controls & Switches - Steering Column
Light & Turn Indicator Control
This combination switch is located on the left side of the
steering wheel on the column. It controls both front and
rear lights as well as turn indicator. This is a rotator switch
- to change position twist up or down. Settings are:
★OFF - is the default position.
★enables all lights to turn on.
★enables high beam and dipped high
beam to turn on.
★When you turn right: operate the lever upwards.
!will flash on the digital speedometer.
★When you turn left: operate the lever downwards.
!will flash on the digital speedometer.
NOTICE
The left and right indicators do not automatically turn off after you complete a turn.
They must be manually returned to the neutral or ready position.
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Controls & Switches - Steering Column
Windshield Wiper Controls
This combination switch is located on the right side of the
steering wheel on the column. It controls use and speed of
the wipers on the main windshield. To engage move the
lever arm downwards:
★OFF is the top and default position.
★Middle Position engages low speed wiping.
★Lowest Position engages high speed wiping.
To spray washer fluid onto the windshield to clean during
wiping depress the button at the tip of the lever.
Tip: check washer fluid regularly. See the Maintenance
section of this manual for more information.
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LCM - Multi-Function Display
On-Board Digital Command Center - LCM
This system is located to the right of the steering wheel
just below the PTC, Fan and Hazard Switches. The LCM is
a touchscreen based system that operates/controls 3
primary functions:
★Radio & Music Player.
★GPS - vehicle position. NOTE: this is not for
navigation or directions.
★Bluetooth - to connect to your smartphone.
Select Bluetooth and pair your smartphone using
the default codes provided in the bluetooth menu.
★SD Card Slot - drive or load SW and applications.
Simply plug in your SD Card slot and access the
content.
★USB Slot - charge and power standard USB
devices. Simply plug in your USB cable/device to
engage.
Pro Tips
★There are manual controls familiar to many users for
actions such as Volume Up/Down, Radio Station
seek and tuning.
★There are onscreen-digital controls to emulate the
same functions and are activated by touching the
display with your finger. See next page for primary
control screens.
★Many of the System Settings have been set up to
support future feature and control enhancements.
However, basic controls like backlighting, clock
settings, etc… are active.
The default setting is for the Radio Screen to be displayed. Note a Clock is shown in the image above as the default screen.
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