Air Change ERV-IC ECP Manual

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
1
INSTALLATION AND MAINTENANCE MANUAL
In-Ceiling Energy Recovery Ventilator
with EC Plug Fans
Model: ERV-IC ECP
VERSION 2021
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
2
1INTRODUCTION 4
1.1 SafetyConsiderations 4
1.2 Note to Installer 5
1.3 Inspection and Unpacking 5
1.4 Unit handling 5
1.4.1 Lifting 5
2
INSTALLATION 6
2.1 Location 6
2.1.1 General 6
2.1.2 Ductworkconsiderations 6
2.1.3 Inlet/Outletprecautions 6
2.2 Installing the Unit 6
2.3 Electrical/ElectronicConnections 7
2.3.1 Mains power supply and fusing 7
2.3.2 Electrical Connection and Supply Size Precaution: 8
2.4 Ducting 9
2.4.1 Duct Sizing 9
3SYSTEM COMPONENTS 10
3.1 Cabinet 10
3.2 Fans 10
3.3 Heat Exchanger 10
3.4 Filters 10
4TECHNICAL SPECIFICATIONS 10
4.1 Schematic Dimensional Data 10
4.2 ElectricalDiagrams 10
5SERVICE & MAINTENANCE 11
5.1 Heat Exchangers - Air Change Enthalpy Heat exchangers 11
5.1.1 Enthalpy Heat exchanger Maintenance 11
5.2 Fan Access and Filter Access 12
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
3
5.3 MaintenanceSchedule 13
5.3.1 General 13
5.3.2 Monthly Maintenance Schedules. 13
5.3.3 Three-MonthlyChecks 13
5.3.4 AnnualMaintenance 13
5.3.5 Unit Inspection 13
6TROUBLE SHOOTING GUIDE 14
7WARRANTY INFORMATION, TERMS & CONDITIONS 14
7.1 Warranty Claim Form 15
7.2 Details of Servicing 16
7.3 Warranty Policy 17
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
4
AIR CHANGE DUCTED IN-CEILING ENERGY RECOVERY
VENTILATOR WITH EC PLUG FANS (ERV-IC ECP)
1 INTRODUCTION
1.1 Safety Considerations
IMPORTANT
DO NOT LEAVE HEAT EXCHANGER EXPOSED TO DIRECT SUNLIGHT.
Prolonged
exposure to UV light can cause severe damage to the structure of the heat exchanger,
and will void the warranty.
WARNING
Improper installation, service, maintenance or use can cause fire, electrical shock or
other conditions which may cause personal injury or property damage and will void the
warranty. Check with Air Change or nearest Air Change dealer for any information
required on this equipment.
DANGER
Electrical shock can cause personal injury or death. Before performing any work on
this equipment, the electrical supply must be turned off at the electrical service box to
avoid the possibility of shock, injury or damage to equipment.
Note: There may be more than one power supply circuit.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
5
1.2 Note to Installer
• Only trained and qualified personnel should install, repair or service air conditioning
equipment. Untrained supervised operatives can perform basic maintenance functions
such as cleaning or replacing filters. Service personnel must perform all other
operations.
• Installing and servicing air conditioning equipment can be hazardous due to electrical
and mechanical components.
• When working on air conditioning equipment, observe precautions in all literature, tags
and labels attached to or shipped with unit. Follow all safety codes and guidelines.
Wear safety goggles, work gloves and any protective clothing.
• All work must comply with relevant SAA wiring rules and local authority codes.
Installers must ensure that all statutory regulations and by laws have been addressed.
• Installers must ensure that the structures built to take the units have been suitably
constructed for the purpose, all safety precautions have been applied prior to
installation, and all preparation work has been constructed and suitably sized for its
purpose.
1.3 Inspection and Unpacking
• The unit should be inspected upon delivery for possible external damage incurred
during transport. If damage is evident it should be noted on the freight docket and the
Air Change sales office contacted. A claim should be lodged with shipping company
within three (3) days if shipment is damaged or incomplete.
• If major damage is apparent, do not lift unit on to site without prior approval from Air
Change. The unit was tested and inspected prior to packing and was in perfect
condition at that time.
• Check unit rating plate to ensure the correct unit matches the job specifications.
1.4 Unit handling
• Protective packaging should not be removed until the unit is at the point of installation.
When removing packaging, be careful not to damage, scratch or dent the unit. After
removal of packaging or crating, all removable access panels should be opened to
inspect for unit internal damage.
1.4.1 Lifting
• Exercise extreme caution when lifting unit. Make careful consideration of the unit’s
centre of gravity and distribute the weight evenly. Test load to see if the weight is
equally distributed. Do this by lifting the unit a few centimetres off the floor and
holding it there before lifting any further or before transporting the unit.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
6
• For further guidance on safe lifting, see the National Occupational Health and
Safety Commission Manual Handling documentation.
2 INSTALLATION
2.1 Location
2.1.1 General
• The prime function of the unit is to deliver pre-conditioned fresh air by transferring the
energy from the already air conditioned stale return air. Therefore the unit must be
located away from a location where the return air can be affected by a heat
source i.e. a frequently opening door to exterior, or near any major source of heat
generation.
•ERV-IC units are design for internal installation and are not weather-proof.
2.1.2 Ductwork considerations
• The unit should be situated centrally, or close to the point of use, to prevent
unnecessary long runs of ductwork.
• Use only the minimum sized ducting for the spigots supplied.
• Acoustic, insulated spiral ducting is preferred for quietness and performance.
2.1.3 Inlet/Outlet precautions
• The exhaust discharge should be ducted to outside and be directed in a clear path
away from any windows that can be opened.
• Location of the Fresh-Air inlets should adhere to the Australian Standards 1668.2
Code.
• The Fresh-Air intake should be positioned clear of any objects which could obstruct the
airflow and be clear of any polluted air from other units, exhaust fans, kitchen or toilet
exhausts, etc.
• Fresh-Air inlet should be fitted with a weather shelter and inlet and exhaust points
should be minimum 6m apart.
2.2 Installing the Unit
• Before suspending the unit, check the supporting beams to be used to verify that it
has sufficient load carrying capacity to support the weight of the unit.
• Allow 660 mm working clearance on the discharge side of the ERV-IC to allow for
fan maintenance.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
7
• Unit inlet and outlet connections are as follows. The unit can be handed either way.
• Shown below is a typical installation example (ducts supplied by others)
2.3 Electrical/Electronic Connections
2.3.1 Mains power supply and fusing
• A power supply rated at 240V 1 phase, 50Hz is required to operate two fan motors
within manufacturer's tolerances (Models ERV-IC 200-ECP and 400-ECP)
•A power supply rated at 415V 3 phase, 50Hz is required to operate two fan motors
within manufacturer's tolerances (Models ERV-IC 600-ECP, 900-ECP, and 1200-
ECP)
OA –Outside Air
EA –Exhaust Air
SA –Supply Air
RA –Return Air
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
8
• Mains cables and control circuit wires are to be connected as per wiring diagram
and all wiring must comply with relevant local wiring rules.
•Refer to separate electrical diagrams for electrical connection details.
2.3.2 Electrical Connection and Supply Size Precaution:
• We recommend an isolator be mounted externally to the unit (not supplied) and a
suitably sized fuse mounted back at the distribution board to provide local isolation
during service and maintenance periods, or simply remove plug.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
9
2.4 Ducting
• Ducts should be fitted to the Supply Air, Exhaust Air, Return Air and Fresh Air inlet.
• Fan inlet conditions can affect the fan performance, particularly ducting elbows which
can cause non-uniform inlet flow and swirl at the inlet. To reduce losses due to fan
system effect, adequate length of straight duct between elbow and fan inlet should be
provided or turning vanes used in the elbow.
2.4.1 Duct Sizing
• Please refer to separate unit drawings for duct sizes.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
10
3 SYSTEM COMPONENTS
• The unit employs 100% outside air and comprises of the following components:
3.1 Cabinet
• Prefabricated wall and ceiling panels of are constructed of 1.2mm galvanised sheet
metal, bonded to 12mm polyurethane film faced insulation.
3.2 Fans
• Supply and exhaust fans are backward curved EC plug fans.
3.3 Heat Exchanger
The air-to-air heat exchanger of ERV-IC ECP units is available in the following formats:
• The Energy Reclaim (enthalpy) counter flow enthalpy heat exchanger incorporated into
the unit will reclaim up to 75% of the energy (under normal operating conditions) from
the space return/relief air to outside air, i.e. to pre‐treat the outside air. This results in
a saving of up to 75% on the cost of heating or cooling the outdoor air.
• The Heat Reclaim (sensible) counter flow heat exchanger incorporated into the unit will
reclaim up to 80% of the heat (under normal operating conditions) from the space
return/relief air to outside air i.e. to pre-treat the outside air. This results in a saving up
to 80% on the cost of heating or cooling the outdoor air.
3.4 Filters
• Air Change ERV-IC ECP units incorporate internal panel filters for the outdoor air and
the return air. Refer to the separate unit drawings for filter sizes.
4 Technical Specifications
4.1 Schematic Dimensional Data
• Refer to separate dimensional diagrams for dimensional information.
4.2 Electrical Diagrams
• Refer to separate electrical diagrams for electrical information.
IMPORTANT: If these units are being used during construction when
adhesive, sealers, ducts, new and used carpets are being installed make sure all
equipment is fitted and adequately protected. We recommend using disposable
or temporary filters during commissioning and during pre-hand over running.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
11
5 SERVICE & MAINTENANCE
5.1 Heat Exchangers - Air Change Enthalpy Heat exchangers
5.1.1 Enthalpy Heat exchanger Maintenance
• The Enthalpy Heat exchanger has a brown paper-based enthalpy exchange
media between the plates which can be vacuumed or brushed gently.
WARNING: Always disconnect power supply and switch off unit before
attempting to remove parts for cleaning.
IMPORTANT: Return and Fresh air filters must be changed/cleaned
regularly to ensure airflow is unrestricted. Heat exchanger warranty may be
voided if filters are not cleaned according to maintenance schedule and if proper
filtration standards are not adhered to.
NOTE: Air Change can provide a heat exchanger replacement service on
request. (if required)
IMPORTANT: DO NOT WASH THE ENTHALPY HEAT EXCHANGER
IMPORTANT: DO NOT ATTEMPT TO CHANGE THE LENGTH OF THE HEAT
EXCHANGER BY REMOVING END PLATES AND PLASTIC PLATES.
This can mean that the media between the plates is dislodged from its position
and therefore will cause lack of performance through increased pressure drop
through the heat exchanger or damage to the transfer media. Any tampering with
the heat exchanger may invalidate our warranty and Air Change will not be held
responsible for lack of performance or pressure drop.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
12
5.2 Fan Access and Filter Access
• Fan and filter access is achieved from the underside of the unit as per the below
diagram.
WARNING: Always disconnect line voltage before servicing electrical
equipment. Ensure there are no loose electrical connections at services intervals.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
13
5.3 Maintenance Schedule
5.3.1 General
• Air Change systems are designed for easy maintenance, with highest quality
materials and components used throughout.
• Preventative maintenance programs will vary according to actual working conditions
and location and hours of usage by the client.
• Air Change will be pleased to provide expert advice on special service requirements
for particular installations.
5.3.2 Monthly Maintenance Schedules.
• Filters should be inspected frequently immediately after installation to confirm the
frequency of cleaning needed for the particular location. Regular change/clean of
filters is necessary to ensure normal operating conditions.
5.3.3 Three-Monthly Checks
• Check all cabinet panels for correct fitting, alignment and seals, and clean cabinet
as required. Ensure no insulation has been detached from panels.
• All electrical terminals should be checked for tension on each maintenance visit with
main switch off.
5.3.4 Annual Maintenance
• Repeat monthly and three-monthly checks
• Measure and record the amperage of each motor against nameplate details.
5.3.5 Unit Inspection
• HVAC cleanliness inspection schedule recommended intervals as below:
Classification
Air Handling Unit
Fresh-Air/Supply
Ductwork
Return/Exhaust
Ductwork
Industrial
1 Year
1 Year
1 Year
Residential
1 Year
2 Years
2 Years
LightCommercial
1 Year
2 Years
2 Years
Commercial
1 Year
2 Years
2 Years
Healthcare
1 Year
1 Year
1 Year
Source: ACR 2002 Assessment, Cleaning and Restoration of HVAC Systems
IMPORTANT: Failure to carry out regular maintenance may render warranty
claims invalid if faults have been caused by lack of proper maintenance. Air
Change may request to see the maintenance schedule carried out.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
14
6 TROUBLE SHOOTING GUIDE
Trouble Shooting Guide
Problem
Probable Cause
CorrectionMethod
Tripped circuit breaker
Short circuit or overload.
Trace and correct
Earth leakage or overheating
cables due to high load
Meggar and replace as necessary
Powerfluctuations
Contact electricity supplier
7 WARRANTY INFORMATION, TERMS & CONDITIONS
Failure to carry out regular maintenance with a licensed and reputable refrigeration company
may render warranty claims invalid if faults have been caused by lack of Maintenance. Air
Change may request to see the maintenance schedule carried out.
Management will need to keep records provided by service companies, which will detail the
service done to each unit. This record is a summary of your service documentation for easy
reference for management in case of a warranty claim.
Your equipment is a major investment and will last for many years if properly maintained and
serviced.
Air Change Australia Pty Ltd will only accept a completed warranty card [issued in each
manual] or a copy of the original invoice complete with matching serial numbers as proof of
purchase. This information must be verified before the authorisation of any warranty claims.
We also require details of servicing with all warranty claims.
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
15
------------------------------------------------------------------------------
Details of Problem:
Details of Approval / Decline:
7.1 Warranty Claim Form
All warranty claims are subject to sale/service terms & conditions
Please fill in the form and fax back to [phone]
Project Name:
Address:
State:
Post Code:
Reported By:
Phone:
Site Contact:
Phone:
Model#:
SERIAL #:
Signature: Position/Print Name
---------------------------------------------------------------------------------------------AIR CHANGE OFFICE USE ONLY-----------------------
Service Agent:
M1 PO#
Technician Name:
Phone:
Parts List:
Send Date:
Invoice#:
Receive Date:
Credit#:
Completion Date: / / Client Informed on: / /
Warranty Claim Number
(WAN):
Approved / Declined
BY:
DATE:
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
16
Please remember to send “Details of Servicing Report”with this page if warranty is required.
7.2Details of Servicing
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Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
17
WARRANTY POLICY
For the SALE AND SUPPLY OF PRODUCTS From
AIR CHANGE AUSTRALIA PTY LTD
(ABN 53 121 537 620)
1. Applicability
1.1 This Warranty Policy applies to any Products sold and/or supplied by Air
Change Australia Pty Ltd (“Air Change”) to a Purchaser and supersedes any
terms and conditions of the Purchaser.
1.2 This Warranty Policy is also subject to the Terms and Conditions for the sale
and supply of Products from Air Change (“Terms and Conditions”), a copy of
which is available on the web site www.airchange.com.au and forms part of any
Quotation or Order Confirmation from, and any Contract with, Air Change.
2. Definitions
2.1 “Contract” shall mean any and all agreements for the sale and/or supply of
Products(s) from Air Change.
2.2 “Parties” shall mean Air Change and the Purchaser jointly.
2.3 “Price” shall mean the price to be paid by the Purchaser for the Product(s)
excluding Goods and Services Tax (GST).
2.4 “Product” shall mean the product(s) as set out in the Contract.
2.5 “Purchaser” shall mean any and all party / parties entering into a Contract with
Air Change for the sale and/or supply of Product(s) by Air Change.
3. Parts Warranty
3.1 Unless otherwise agreed in writing and subject to the terms and conditions of
this Warranty Policy and the Terms and Conditions, Air Change warrants (a) that
the Products are free of manufacturing defects in materials and workmanship, and
(b) that the Products will deliver the rated heating and cooling capacity specified in
the quotation and published technical details for such Product.
3.2 If during a period of 12 months from the date of delivery of the Product(s) to
the Purchaser (“Warranty Period”) any part manufactured by Air Change is found
upon inspection by Air Change to have proved defective in design, material or
workmanship under normal use and service and when properly installed,
connected and commissioned as per the manual, Air Change will supply an
exchange replacement part(s) free of charge to the Purchaser provided that the
Purchaser has complied with the conditions of warranty (“Warranty Conditions”)
including those in clauses 5 and 6.
3.3 The Warranty Period may be extended so that the 12 month period
commences upon commissioning of the Product(s) provided that (a) the date of
commissioning occurs within 3 months of delivery of the Product(s) and (b) a
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Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
18
commissioning report which specifies the date of commissioning is delivered to Air
Change within 21 days of the date of commissioning.
3.4 Unless prior agreed by Air Change in writing, any cost or expense incurred by
any persons removing or refitting or rebuilding the replacement part(s) shall be
borne by the Purchaser except where Labour warranty has been specifically
included in the sale.
3.5 If the Purchaser does not make a warranty claim within the Warranty Period,
even if the defect occurs during the Warranty Period, the Purchaser shall lose all
benefit of the Parts Warranty and any Labour Warranty.
4. Labour Warranty
4.1 Air Change, at its absolute discretion, may offer the Purchaser a 12 month
labour warranty (“Labour Warranty”) at an additional cost of 2.5% of the Price plus
GST subject to the Warranty Conditions and this clause 4.
4.2 The Labour Warranty must be purchased and paid for prior to any warranty
claim being actioned.
4.3 The Labour Warranty shall entitle the Purchaser, in addition to the parts
warranty in clause 3, during the Warranty Period having the costs of the labour of
installing any replacement part(s) supplied pursuant to the parts warranty being
costs paid by Air Change.
4.4 The labour covered by the Labour Warranty shall be undertaken (a) by Air
Change or (b) by sub-contractors chosen and arranged by Air Change or (c)
subject to the prior approval of Air Change, by the Purchaser or its agents or
subcontractors, provided that in these circumstances labour shall be no more than
$85.00 per hour and refrigerant shall be no more than $45.00 per kilogram and
there shall be no charges for initial call out fees, quotations, travelling time,
overtime, hire equipment, apprentice labour or brazing rod and nitrogen.
5. Warranty Conditions
5.1 The full Price in addition to GST and any other costs and charges pursuant to
the Contract and the Terms and Conditions must have been paid.
5.2 The Product(s) must be in its first installation.
5.3 The Product(s) must have been installed in compliance with all of the
conditions specified in the installation manual supplied with the Product(s).
5.4 The Product(s) must be operated and serviced in strict accordance with the
installation instructions, operation instructions, service instructions, industry
standards and relevant Government and industry codes and regulations.
5.5 The Product(s) must not have been subject to misuse, negligence, damage or
accident in transit where the customer was responsible for transport.
5.6 The Product(s) must not have been modified, altered or supplemented in
any way whatsoever without prior approval of such modifications, alterations or
supplements being given by Air Change.
5.7 Where Air Change recommends the use of particular fluids, refrigerants,
consumables, materials or other accessories with the Product(s), the Product(s)
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
19
must not have been used with other fluids, refrigerants, consumables, materials
or accessories.
5.8 No part of the Product(s) shall be considered defective due to failure to
correspond with information regarding the quality or use of the Product(s) given
by someone other than Air Change.
5.9 No part of the Product(s) shall be considered defective if it is properly
characterised as a consumable or due to normal wear or deterioration.
5.10 Any identification or serial number on the Product(s) or the part(s) must not
have been altered, defaced or removed.
5.11 The warranty is subject to inspection of the Product(s) or potentially
defective parts of the Product(s) by Air Change, although Air Change may in its
sole discretion waive the requirement for inspection.
5.12 The source of all part(s) supplied by Air Change pursuant to the Parts
Warranty shall be sourced from or through Air Change and at the sole discretion
of Air Change. Air Change shall not be liable for replacement parts sourced from
other suppliers, manufacturers or wholesalers.
5.13 Air Change shall not be liable for defects arising out of materials provided
by or a design stipulated by the Purchaser.
6. Making a Warranty Claim
6.1 In order for a Purchaser to make a claim under the Parts Warranty or the
Labour Warranty, the Purchaser must provide to Air Change (a) a completed
warranty card (supplied with the installation or instruction manual provided with
the Product(s)) or a copy of the original invoice with matching serial numbers as
proof of purchase and (b) full written details of the defect, fault or problem and
(c) if requested by Air Change, photographs, servicing information,
commissioning report, and/or the potentially defective part.
6.2 Any part(s) sent to Air Change must be accompanied by written details of
the warranty claim and identification of the model and serial number of the
Product(s).
6.3 In the event that Air Change provides a replacement part(s) and requests
return of a defective part(s), the defective part shall become the property of Air
Change and if the defective part(s) is not returned within 14 days the Purchaser
shall be liable for the full cost and transport cost of the replacement part(s).
7. Limitation of Liability
7.1 Except as expressly provided in this Warranty Policy, Air Change shall have
no obligations or liabilities whatsoever to the Purchaser in respect of the
delivered Product(s) or any part thereof. Consequently, without limiting the
generality of the above, Air Change shall under no circumstances be liable to
the Purchaser for liquidated damages, loss of production, loss of profit, loss of
revenue, loss of use, cost of capital, costs connected with interruption of
operation or other consequential or indirect loss or damages arising out of or in
connection with any Product(s) supplied.
7.2 At the expiration of the Warranty Period all liability whatsoever on the part of
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz

Air Change Australia Pty Ltd
ABN 53 121 537 620
2 Ashford Avenue, Milperra NSW 2214
PO Box 252, Milperra NSW 1891
Phone [phone] Fax [phone]
Email [e-mail]
Website www.airchange.com.au
20
Air Change ceases.
8. Force Majeure
8.1 If Air Change fails to fulfil its obligations pursuant to the Warranty Policy due
to industrial disputes or any other circumstances beyond its reasonable control,
which Air Change could not have reasonably expected or taken into account
and which consequences Air Change could not reasonably have avoided or
overcome (including but not limited to fire, flood, power blackout, earthquake,
war or delays in deliveries by sub-contractors) it shall be regarded as a case for
relief and Air Change will not be liable for any damages or any other relief or
remedies.
WV2.01/20
Cooke Industries - Phone: [phone] Email: [email protected] Web: www.cookeindustries.co.nz