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4. FAN TROUBLESHOOTING
IS THE FAN PHYSICALLY DAMAGED?
1. If yes, then arrange for a replacement. Never continue to use a fan that is damaged.
2. Is the plug or cable damaged? If it is do not attempt to unplug it as you may get an electric shock. Isolate
the ring main at the fuse board before unplugging. Ensure the fan cannot be accidently used by anyone
else and order a replacement.
THE FAN DOESN’T OPERATE AT ALL
1. Change the fuse in the 13amp plug. If you are using the blue 16amp plug, there is no fuse. See below on how
to change a fuse.
2. Is there power to the socket? – Try plugging something else into the same socket and see if that works.
Struggling to find something portable? Even a phone charger connected to your phone will show if there is
power in the socket.
3. Extension Leads –If the fan is being used on an extension lead try a different lead or plug the fan directly
into the wall socket. Never use an extension lead that is coiled up.
4. Is it being used with an RCD device? If so, remove this device (to eliminate this as the potential problem)
and try again.
5. Has a trip switch been tripped? – Identify the fuse on the main fuse board, has it been tripped? Are there
other electrical items in the same area not working?
THE FAN IS CUTTING OUT AFTER SEVERAL SECONDS OR MINUTES.
1. If being used on an extension lead is the extension lead fully unwound? Coiled up extension leads produce
heat and will stop working. The extension lead should be no more than 25 metres long and have cable
thickness of at least 2.5mm2, to reduces voltage drop.
2. Is there anything else operating on the same circuit that could be drawing power? Even a vacuum cleaner
plugged into the same circuit could overload the circuit. This is very common with back garden hire. A ring
main is all powered from one RCD in the house distribution board. If an oven, kettle, washing machine etc.
are all on this will cause issues.
3. It is possible that the buildings electrics are not strong enough for the fan? Try plugging the fan in
somewhere else.
4. If the fan is cutting out after 15 minutes or more then the likely reason is due to the amps drawn being too
high. This heats up the motor and causes the thermal overload to open cutting out the fan.
THE FAN IS MAKING A STRANGE NOISE
1. If the noise is mechanical, it could have been dropped or something put into the impeller.
2. If the fan makes a noise when slowing down then it could be a bearing failure, this may be a slight grinding
sort of noise (quite rare).
3. If the fan vibrates a lot, it is probably that the impeller has been impacted, again caused by damage or
neglect.
4. Regardless of the type of noise it cannot be repaired and should be replaced.
THE FAN PRESSURE IS LOW
1. Is there anything blocking the fan intake? (we have had an example of a crisp packet stuck to the intake!).
2. Is there anything blocking the fan output? Check the non-return flaps are moving freely.
3. If there are multiple fans running on the same circuit an overall decrease in power will result in the fan not
fully performing. Each fan needs its own power feed.
4. If the inflatable is soft, ensure all zips and fully closed, and the filler pipe(s) are completely straight. The
inflatable should be checked for damage too. Even a small hole can have a huge effect on pressure.
5. For pool inflatables the hose must be straight and no longer than 10m in length. Ensure also that the hose
is not crushed as this can have a huge effect on the pressure. Even small ‘crushed’ areas can cause
turbulence which will reduce pressure.
