Alango Technologies BeHear Access MODEL II User manual

Quick Start Guide
Model: ABH-120
MODEL II
Hearing Amplifier
in a Bluetooth Stereo Headset
®
Live
Conversation
Mobile/
Video Calls
TV
Listening
Music
& Audio
Looped
Venues
Tinnitus
Masking

2
13
2
Wearing Recommendations
A
When not in use, ear buds can be secured
with magnets and rest on your chest.
If you have an ICD or pacemaker, avoid close or
prolonged contact with magnets or their magnetic
fields. Keep headset magnets at least 1 inch from
where your device is implanted.

3
Ear Fittings
B
If the default fittings are not comfortable, replace them.
ŸChoose an ear hook with a comfortable fit.
ŸReplace the ear bud, squeezing it gently to attach it
to the oval speaker.
ŸPlace foam covers for wind noise reduction (optional).
2
13
Note the “ ” and “ ” symbols for L R
“Left” and “Right” on each ear hook.

Powering the Headset
C
ŸTo charge the headset, connect the small end of the
supplied micro-USB cable to the charging cradle, and the
large end via a power adapter to a wall socket (or directly
to a USB port).
ŸTo turn ON BeHear ACCESS
press and hold the power
button until the unit vibrates
and the LED turns light blue.
ŸTo turn OFF BeHear ACCESS press and hold the power
button until the unit vibrates, and the light blue LED
turns off.
Power button
LED indicator
2
Wall plug purchased separately
1
3
ŸThe LED indicator is red during charging and turns green
when the headset is fully charged, typically within 2-3 hours.
4

5
D
Live Hearing Amplification
Change the tonal balance to emphasize low
frequencies.
Change the tonal balance to emphasize high
frequencies.
Long press to toggle hearing amplification ON/OFF.
Short press to scroll through the hearing profiles.
Use the RIGHT-HAND controls
as follows:
Decrease the volume.
Increase the volume.
Use the LEFT-HAND controls
as follows:
For a truly customized hearing experience, see sections G
and for details about using the BeHear app.
I
J

5
Connecting to a Bluetooth Device
E
To use your BeHear headset for mobile calls or audio
streaming, you need to connect it to a phone or other
device via Bluetooth.
To access advanced features, such as the hearing
assessment to customize your hearing profile, download
the BeHear app. See section I for details.
I
If BeHear is ON, press the power
button until the LED switches off.
Press the power button for about
5 seconds, until the LED starts
alternating red/blue.
Go to “Settings” in your Bluetooth
device and accept the pairing
request from BeHear ACCESS.
1.
2.
3.
TV Listening
F
Pair BeHear ACCESS with your television to improve your
TV listening experience. If your television does not support
Bluetooth we recommend purchasing our
BeHear LINK+ transmitter. BeHear LINK+
connects to the TV or set-top box audio
output (optical or analog) to transmit the
audio directly to your headset.
6

7
Mobile Phone Calls
G
Short press to accept
incoming call.
Short press to end the active call.
Long press to reject an incoming call.
Double press to redial last number.
Decrease the call
volume.
Increase the call
volume.
Use the LEFT-HAND controls
as follows:
Change the tonal balance to emphasize low
frequencies.
Change the tonal balance to
emphasize high frequencies.
Long press to toggle EasyListen™ ON/OFF.
Speech tempo is set to Normal when EasyListen
is OFF.
Short press to scroll through the various tempo
options.
Use the RIGHT-HAND controls
as follows:

8
Manage audio play from a Bluetooth-connected device
using the LEFT-HAND controls.
Short press to toggle Play/Pause audio.
Double press to forward to the next audio track.
Triple press to return to the previous audio track.
Decrease the volume.
Increase the volume.
Audio Play
H

9
Use the BeHear smartphone app to set the balance between
the audio stream and ambient sounds. See section for H
details.
I
Change the tonal balance to emphasize low
frequencies.
Change the tonal balance to emphasize high
frequencies.
Long press to toggle ListenThrough ON/OFF.
Stay alert with ListenThrough™ while listening to music,
and control treble and bass balance using the RIGHT-
HAND controls.
Audio Transparency & Tone Control

10
Download the app from the Google Play Store or the
Apple App Store and install it on your smartphone.
Get truly personalized results based on a hearing assessment
in our dedicated . Also use the app to W&H BeHear app
manage, customize and get support for your BeHear headset.
Smartphone Application (optional)
I
ŸTo pair the BeHear ACCESS headset to your smartphone,
follow the instructions in section F . Then:
ŸLaunch the app.
iPhone users: Follow the prompts.
Android users: In the "Settings" menu choose
"Connection" and verify that BeHear ACCESS appears in
the Paired section with a .
E

11
Personalization (optional)
J
Adjust the acoustic performance of the headset to suit your
own personal hearing preferences.
More options for personalizing
the headset, such as fine-tuning
the intensity and clarity of what you
hear, can be accessed by tapping
the icon on the BeHear app |||
Home screen.
Put on the headset, inserting the ear buds.
Choose Personal >> Assessment
in the W&H BeHear app.
Follow the prompts to perform
the hearing assessment.
Save and apply the results
to the headset.
From now on, everything you hear
using the headset will be optimized
for your unique hearing profile.
1.
2.
3.
4.
5.

12
Tinnitus Masking Sound Therapy is designed to ease the
discomfort of tinnitus sufferers. In live hearing mode, you
can activate the masking noise file to distract yourself from
your tinnitus.
Toggle the tinnitus masking
noise ON/OFF by pressing
the bottom button on each
headset control box
simultaneously.
This noise can be customized for
volume, tone, frequency, modulation,
and balance between ears using
the BeHear app.
Access these parameters by tapping
the icon on the Home screen.
See section G for instructions
about downloading the app.
I
Tinnitus Masking
K

13
Activate T-coil mode where
induction loops are present.
Use the LEFT-HAND controls
as follows:
Decrease the volume.
Increase the volume.
Double press to toggle T-coil mode ON/OFF.
Short press to toggle between Exclusive and
Transparent T-coil profiles.
Use the RIGHT-HAND controls
as follows:
Change the tonal balance to emphasize low
frequencies.
Change the tonal balance to emphasize high
frequencies.
Using the Telecoil Receivers
L

14
LED indicator
The LED indicator shows power and operation states
of the headset.
To check battery level, briefly press power button when
the unit is turned on:
Green
Yellow
Red, blinking
Good > 50%
Fair > 10% and < 50%
Low < 10%
(needs charging!)
Light blue (1s flash)
Purple, blinking
Red/blue alternating
Red, blinking
Red, steady
Green, steady
Headset is powered ON/OFF
(toggle)
Assistive function active
Bluetooth pairing mode
Disconnected from paired
Bluetooth device, or battery low
Charging
Battery fully charged
Indication State
LED Indication
M

15
Issue
Hearing
interruptions
Bluetooth
disconnects often
Grayed-out Home
menu in the BeHear
app
Not loud enough
Feedback in
the earbuds
Unwanted noise
from earphones in
Personal Hearing
mode
Voice prompts are
too loud
Battery drains fast
Unexpected
headset behavior
Suggestion
Turn off phone tones (touch sounds,
keyboard taps, notifications).
When within range (30 ft/10 m) place
Bluetooth device on right side of body.
Headset is not connected properly.
Review section F “Connecting to
a Bluetooth Device”.
On the app Home page, tap the
button; use the Sound Tuning grid.
Make sure the ear bud is well sealed
in the ear, reduce the volume, reduce
the amount of amplification for 4kHz,
6KHz and 8KHz (using the BeHear app
editor). Also, check for ear wax.
Tinnitus masking may be active.
To deactivate, simultaneously press
the bottom button of each control box.
Reduce the voice prompts volume
using the BeHear app. Go to Settings /
Device NOTIFICATIONS section.>>
Contact our support team.
Reset the headset by connecting it
to the charger.
E
Troubleshooting
N

BeHear-ACCESS-Model-II-QS-EN-Ver01
Headset Charging
cradle
Ear hook pairs
(3 sizes)
Wind protection
covers (2 pairs)
Micro-USB
charging cable
Travel
pouch
Ear bud pairs
(variety of types
and sizes)
Package Contents
O
Support
P
Video Tutorials:
https://bit.ly/bhaccess-video
U.S. & Canada: [phone] (toll free)
[email protected]
Elsewhere: [e-mail]
www.alango-behear.com