Alcatel-Lucent Enterprise OpenTouch 8254 DECT Handset User manual

8254 DECT Handset
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User Manual
8AL90387ENAAed01 06/2020

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This document describes the services offered by the 8254 DECT Handset connected to an OmniPCX
Enterprise system.
Your phone can be connected to an IBS, RBS, IP-xBS, or IP-Dect radio base station depending on the
company telephone system. Some features depend on the type of radio base station you are connected to.
A specific chapter is used to describe features when connected to a GAP compatible radio base station
(see chapter: Using the telephone in GAP mode).
Operating conditions
This approved DECT telephone is intended to be used with an Alcatel-Lucent Enterprise cordless PABX.
The following conditions must be respected, notably concerning the use of radioelectric frequencies:
•Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
•To limit the risk of interference, people with pacemakers must keep the wireless telephone away from
their equipment (minimum distance of 15 cm/6 inches).
•It is recommended to follow the standard acceptance procedures before using this equipment in
human safety critical areas (hospitals...).
•DECT equipment can only be used to establish links between fixed points if these links are temporary.
•The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with
the operator of the authorized telepoint network concerned.
•Your phone is IP65 compliant but you must remember to firmly close all covers.
•Switch off the telephone before changing the battery.
•You must not switch on or use your telephone near gas or inflammable liquids.
•The headset includes magnetic elements that may attract sharp metallic objects.
•There is a danger of explosion if the battery is replaced incorrectly. Use only recommended battery:
Alcatel-Lucent 3BN67332AA (Dongguan DRN New Energy Co. Ltd. RTR001FXX - Zhongshan
Tianmao Battery Co. Ltd. BP1709/A - Li-ion 3.7V 1100mAh 4.1Wh).
•The mains power socket used must be close to the charger/holder and easily accessible, so that it
can be used as an 'on/off' facility.
•Charge the battery for about 6 hours before initial use.
•Use only recommended charging units:
- 82x4 DECT Handset desktop charger (3BN67371AA).
- 82x4 DECT Handset dual desktop charger (3BN67372AA).
•With the following Power Supply Units:
- 8232 DECT Handset Desktop charger PSU Europe (3BN67335AA)
TenPao (Model S005AYV0500100) efficiency level VI (rating I/P:AC 100-240V, 0.2A; O/P: DC
5V, 1A).
- 8232 DECT Handset Desktop charger PSU WW (3BN67336AA)
TenPao (Model S008ACM0500100 with UK,US,AUS plugs) efficiency level VI (rating I/P:AC
100-240V, 0.3A; O/P:DC 5V, 1A).
- DECT Desktop chargers PSU India (3BN67377AA)
TenPao (Model S005AYI0500100) efficiency level VI (rating I/P:AC 100-240V, 0.2A; O/P: DC
5V, 1A).
•To prevent possible hearing damage, do not listen at high volume levels for long periods.
The labels and icons presented in this document are not contractually binding and may be modified without
prior warning. The labels and icons displayed on your phone depend on the system to which you are
connected and may differ from those specified in this document.

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1 Getting to know your telephone 6
1.1 Phone description 6
1.2 Status icons 8
1.3 MENU icons 9
1.4 Call icons 10
1.5 Accessing the MENU and navigating 11
2 Getting started 12
2.1 Unboxing 12
2.2 Installing the battery in the telephone 12
2.3 Charging your telephone battery 13
2.3.1 Charging the battery on a single charger 13
2.3.2 Charging the battery on a dual charger 14
2.3.3 LED 14
2.3.4 Autonomy of your telephone 14
2.4 Switching on your telephone 15
2.5 Switching off your telephone 15
3 Using your telephone 16
3.1 Identify the terminal you are on 16
3.2 Messaging portal 16
3.3 Call log 18
3.4 Making a call 18
3.5 Calling from your personal directory 18
3.6 Calling your caller by name (company directory) 19
3.7 Receiving a call 19
3.8 Redialing 20
3.9 Requesting automatic callback if internal number is busy 20
3.10 Consult callback request 20
3.11 Sending text message if internal number is busy 21
3.12 Speaking on the loudspeaker of a busy internal contact 21
3.13 Sending a text message to an internal contact 21
3.14 Send a voice message copy 22
3.15 Sending a recorded message to a number or a distribution list 22
3.16 Consulting your voice mailbox 23
3.17 Consulting text messages 23
3.18 Forwarding calls to another number (immediate forward) 24
3.19 Different types of diversions / Example of diversion on busy 24
3.19.1 Different types of diversions 24
3.19.2 Example of diversion on busy 25
3.20 Diverting calls to your voice mailbox 25
3.21 Display an absence message 25
3.22 Program your associate number 26
3.23 Define an overflow number 26
3.24 Cancelling all forwards 27
3.25 Answering the general bell 27
3.26 Call pick-up 27
3.27 Hunting groups 28
3.27.1 Hunting group call 28
3.27.2 Temporary exit from your hunting group / Return into your group 28
4 During a conversation 29
4.1 Make a second call 29
4.2 Receiving a second call 30
4.3 Switching between two calls (Broker call) 30
4.4 Transferring a call 30
4.5 Three-way conference with internal and/or external contacts (conference) 31
4.6 Placing an outside call on hold (parking) 31
4.7 Activate/deactivate voice frequency 32

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5 Programming your telephone 33
5.1 Identify the terminal you are on 33
5.2 Initializing your voice mailbox 33
5.3 Change your voice mailbox password 34
5.4 Adjusting the audio functions 34
5.4.1 Choose the tune 34
5.4.2 Adjusting the ringer volume 34
5.4.3 Adjust the buzzer/ringer mode according to your needs 35
5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa 35
5.5 Activating headset mode 35
5.6 Adjusting your telephone functions 36
5.6.1 Adjusting audio functions 36
5.6.2 Adjusting keypad 37
5.6.3 Other settings 37
5.7 Selecting system language 37
5.8 Programming your personal directory 38
5.9 Modifying a record in the personal directory 38
5.10 Erase a record from the personal directory 39
5.11 Programming an appointment reminder 39
5.12 Locking your telephone 40
5.13 Modifying your personal code 41
6 Alarm notification call 42
6.1 Configure the alarm server 42
6.1.1 Configure the feature 42
6.2 Configure the rings of incoming notification call 42
6.3 Configure the forced ring of incoming notification call 43
6.4 Activate or deactivate the coverage warning 43
6.5 Change the alarm password 43
6.6 Reset all alarm parameters 44
7 Registering the telephone 45
7.1 Registering the telephone on a system for the first time 45
7.2 Registering the telephone on other systems 46
7.3 Selecting your telephone system 47
7.4 Display or modify the name of the connected system (network) 47
7.5 Deregister 48
7.6 Power mode 48
7.7 Change PIN code 48
8 Using the telephone in GAP mode 49
8.1 Phone description 50
8.2 Status icons 52
8.3 MENU icons 53
8.3.1 Call icons 53
8.4 Accessing the MENU and navigating 54
8.5 Making a call 55
8.6 Receiving a call 55
8.7 Calling from your personal directory 55
8.8 Calling your caller by name (company directory) 56
8.9 Calling using speed dial key 56
8.10 Redialing the last number dialed (redial) 56
8.11 Call log 56
8.11.1 Manage the call log 57
8.12 Sending DTMF signals 57
8.13 Sending a calibrated cut-off 57
8.14 Programming your personal directory 57
8.14.1 Add new contact 58
8.14.2 Modify a contact 58

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8.14.3 Deleting a contact 59
8.15 Speed dial management 59
8.15.1 Add a contact to a speed-dial key 59
8.15.2 Delete programmed speed dial keys 60
8.16 Customizing and adjusting your telephone 60
8.16.1 Choosing your melody 60
8.16.2 Adjusting the ringer volume 60
8.16.3 Selecting language 60
8.16.4 Other features 61
9 List of accessories 63
9.1 Belt clip 63
9.2 Belt clip cover 63
9.3 Spare swivel clip package 63
9.4 Spare belt clip 63
9.5 Vertical pouch 64
9.6 Chargers 64
9.6.1 How to dock your phone on the desk support 65
9.7 Power supply 65
9.8 Presentation of the battery pack 65
9.8.1 Autonomy of your telephone 65
9.8.2 Initial charge 66
9.8.3 Battery charge level 66
9.8.4 Place or remove the battery in the telephone 66
9.9 Headphone / external microphone 67
9.10 Cleaning and disinfecting your telephone 67
10 Ordering information 68
11 Declaration of compliance 69
Quick guide 70

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1.1 Phone description
•Make a call.
•Answer the call.
•Long press (feature depending on the system): redial last number or
access the redial list.
•Switching between two calls (Broker call).
•Switch off ringer.
•Hang up.
•Long press: switch on the phone / switch off the phone.
•Return to previous menu.
•Erase a character.
•Delete an entire field.
•Short press: access MENU.
•Long press: back to homepage.
•OK: confirm.
•Left, right, up, down arrows: navigate.
•Down navigation key: access to personal directory.
•Access MENU: press the 'OK' key to directly open the menu associated
with the status of the handset (depending on the selected status icon -
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•Short press: press on this key to light up the screen when the phone is in
idle state.
•Long press: lock/unlock keypad.

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Fixed softkeys.
The following icons are displayed depending on the status of the handset. Select the
corresponding softkey to access the feature.
•Short press: access the company directory (access the dial by name
feature).
•Long press: identify the terminal you are on.
•In communication mode: activate/deactivate the mute feature (short
press). No feature is associated with this key in idle mode.
•Short press in idle state: access the ringer and vibrate adjustment feature.
•Long press in idle state: activate/deactivate vibrate feature (1).
•Short press during incoming call (ringing): answer the incoming call in
loudspeaker mode.
•Short press during communication: activate/deactivate the loudspeaker.
•Long press (features depending on the system): access to personal speed
dial / access the DTMF feature during a conversation.
LED
•Green steady: the phone is on the charger and the battery is fully
charged.
•Red steady: the phone is on the charger and the battery is charging.
•Slow orange flashing: telephonic event such as unread message,
missed call, etc.
•Rapid orange flashing: incoming call.
•Slow Red flashing: out of coverage.
•Rapid red flashing: low battery warning (low battery is signaled when
battery level reaches 10%). Put the handset on its charger.
•Rapid color changing: upgrade version (flashing).
•Short press: increase the volume of the ring tone during an incoming call
(8 steps) or increase the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press in conversation: activate/deactivate the loudspeaker.
•Short press: decrease the volume of the ring tone during an incoming call
(8 steps) or decrease the volume of the earpiece or loudspeaker during a
conversation (8 steps).
•Long press during communication: activate/deactivate the mute feature.
•3.5 mm, 4-pole jack (TRRS standards: CTIA).
•Clip to hook your phone on your belt. You can remove the clip and use a cover instead
(sold separately).
•Battery cover lock.
•Earpiece.
•Microphone.
(1) Depending on the handset's settings.

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1.2 Status icons
The status icons are displayed on the welcome screen and indicate the status of the telephone.
Battery charge level ( > > > ).
In charge (Flashing icon).
New event(s) - callback request, voice mail, text mail, missed call.
Call diversion activated.
Vibrate mode active.
Ringer active.
Ringer disabled.
Radio reception quality - Normal power mode.
Radio reception quality - 50 mW Power mode.
Loudspeaker on (in conversation).
Mute on (in conversation).
You can obtain details on the status icons from the tooltips that appear on the welcome screen
when you use the navigator.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .

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1.3 MENU icons
The MENU is accessible from the welcome screen by pressing the Menu key.
It provides access to all the functions available on your system. All icons are described in their unselected
state. When selected, the icons are displayed in white on a blue background: →.
Contacts:
Manage your personal directory and access the company directory.
Dialed:
Call back one of the last numbers dialed.
Forward:
Divert your calls to voicemail or another number. Cancelling all forwards.
Messages:
Consult and send voice and text messages.
Settings:
Access the general settings of the phone (audio settings, keys, screensaver, dock settings,
language, select system, reset settings, status).
Services:
Access the services configuration of the handset (associate, overflow, password, name, number,
etc.).
Language:
Choice of language.
Ring:
Ringing setting.
Alarms:
Programming an appointment reminder.
Call log:
Access the log of all incoming and outgoing calls.
Lock:
Lock/unlock the set.
Install:
Installation.
Alarm Settings:
alarm settings menu (password protected).

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1.4 Call icons
Making a call. The example is given for the first call (line 1).
Receiving a call. The example is given for the first call (line 1).
Call on hold. The example is given for the first call (line 1). When you make a second call, your
first contact is put on hold.
Sending text message if internal number is busy.
Reading messages.
Accessing the directories.
Transferring a call.
Switching to DTMF signals.
Setting up a conference.
Immediate forwarding.
Forwarding calls to your voice message service.
Conditional forwarding.
Canceling forward.
Absence message.
Parking an external communication.
Call duration and cost.
Additional options (features depending on the system).
Programming your telephone.
Cancel enquiry.
In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the
different callers.
Example: first call is on hold, second call is ongoing / .

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1.5 Accessing the MENU and navigating
The screen descriptions are given as examples and are not exact representations of what can be displayed
on your handset.
Access the menu.
Press the Access menu key (short
press).
Select a function in the MENU.
Use the navigator keys and press the
OK key to select a function.
Navigating within a function.
You can move vertically along the
various labels within the function
Press the OK key to validate your
choice.
OR
You can move horizontally along the
various icons within the function
Press the OK key to validate your
choice.
Press the 'OK' key to directly open the menu associated with the status of the handset
(depending on the selected status icon - .

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In order to have a fully operational 8254 DECT handset, make sure that you have the following items with
your handset: the battery, the AC/DC adapter, and the power supply.
2.1 Unboxing
•The 8254 DECT Handset with the
fixed belt clip.
•The battery.
•The battery cover.
The safety and regulatory
instructions to be read
carefully.
A desk charger for your phone is needed (single or dual charger). The charger is sold separately.
2.2 Installing the battery in the telephone
Unlock the cover.
If the belt clip is installed, you must lift it up and maintain it in this
position during the battery installation or replacement.
Lift up the cover.

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Inserting the battery:
•Position the battery 'connectors ' side as shown in the drawing
(A).
•Terminate the installation of the battery in its compartment by
pressing as shown in the drawing (B).
Replace the cover.
Make sure that the lock is correctly positioned.
2.3 Charging your telephone battery
The charger is sold separately.
2.3.1 Charging the battery on a single charger
Place the handset into the support facing you, as shown in the picture. Plug the USB cable
into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply.
The AC/DC adaptor is not provided with the set. Please contact your provider for a
recommended AC/DC adaptator.
Depending on the configuration of the handset, a beep is emitted when charging begins.
The battery status icon flashes and the LED lights up.
•Green steady: the phone is on the charger and the battery is fully charged.
•Red steady: the phone is on the charger and the battery is charging.
•You can configure how the handset behaves when it is installed on the charger using the settings
menu. Refer to the chapter on configuring your telephone: Adjusting your telephone functions.
A
B

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2.3.2 Charging the battery on a dual charger
Place the handset into the Dual Charger front slot facing you.
If you have a spare battery, you can charge it at the same time. Place the spare battery
pack in the back slot, charging contacts down. Push the spare battery forward and
downward under the clip to keep it on charge (A).
The AC/DC adaptor is not provided with the set. Please contact your provider for a
recommended AC/DC adaptator.
Depending on the configuration of the handset, a beep is emitted when charging
begins. The battery status icon flashes and the LED lights up. If a spare battery is on
charge, a dedicated LED on the charger lights up.
•Green steady: the battery is fully charged.
•Red steady: battery charging.
To remove the spare battery, push it down and backward to unclip it.
•You can configure how the handset behaves when it is installed on the charger using the settings
menu. Refer to the chapter on configuring your telephone: Adjusting your telephone functions.
2.3.3LED
•Green steady: the battery is fully charged.
•Red steady: battery charging.
Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If
the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it
separately.
The battery charging time is usually less than 3 hours. Charging time depends on the power source where
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The charging time for the spare battery is usually 6 hours.
2.3.4Autonomy of your telephone
On standby in the radio coverage zone
Up to 100 hours when screensaver is activated.
Up to 200 hours without screensaver.
In continuous conversation
Up to 20 hours.
Switch off the telephone before changing the battery.
A

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2.4 Switching on your telephone
•Press the switch on/off key (Long press).
•Your telephone is switched on.
If the display fails to light up or the battery icon is flashing, recharge the battery.
If the radio reception icon doesn't appear on the telephone display:
•Check that you are in an area covered (if you are not, move close to a radio access point).
•Check that the telephone is properly installed in the system (consult the PABX manager).
Auto install?: if the display indicates this message, please contact your installation technician or consult the
following chapter: Registering the telephone.
2.5 Switching off your telephone
•Press the switch on/off key (Long press).
•Confirm switching off: Yes.
•Your telephone is switched off.

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3.1 Identify the terminal you are on
•Displays your telephone number (Long press).
OR
•Access MENU.
•Services
•Displays your telephone number.
3.2 Messaging portal
The messaging portal allows you to access and manage features such as voice messages, text messaging,
or missed calls.
The message icon is displayed in the status bar when you receive a new event (new voice
message, new text message, callback request, or new missed call). In the event of a missed
call, a blue arrow is displayed in the status bar. Information about the event is displayed on
the screen. The orange LED on your telephone flashes to indicate that you have a new
request. You are alerted by a special tone.
The event priority is (from high to low): voice message, text message, callback request and
missed call.
Accessing the messaging portal
•If the message icon in the status bar from the welcome screen is not selected, select it
by using the left/right navigation keys. Press the OK key to access the messaging
portal. New events are automatically displayed.
OR
•Access MENU.
•Messages
Access the messaging portal.

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Accessing the features of the messaging portal
•Use the left/right navigation keys to select the desired tab.
•Call log: Consulting external missed calls.
Enter your password if required (Depending on the system configuration and your
preferences).
•Call log: Consulting internal missed calls.
Enter your password if required (Depending on the system configuration and your
preferences).
•Voice Mail: Access the voice mail.
Enter your password if required (Depending on the system configuration and your
preferences).
•Text mails: Access the text mail.
Enter your password if required (Depending on the system configuration and your
preferences).
•Access to callback requests.
•Use the up-down navigation keys to select an event and press OK to open it.
Unread events are in bold.
Actions available from the messaging portal
The actions you can perform when you access the messaging portal depend on the selected tab and the
state of the event (new or acknowledged).
•Use the up-down navigation keys to select the action and press OK
•Delete: Delete the selected entry.
•Delete all: Delete all events of the selected tab.
•Call back: Call the contact, originator of the event.
•Answer by text: Answer with a text message.
•Next: Display the following event.
•Back: Return to previous menu.
A text message is automatically deleted after you read it. A missed call is automatically deleted if you return
the call.
When consulting an event, you can delete the event once you have consulted it. However, you can choose
to delete all events in one go.

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3.3 Call log
•Access MENU.
•Call log
•< Incoming calls.
•> Outgoing calls.
3.4 Making a call
•Dial.
•Send the call.
You can use the 'OK' key to make the call: →Call.
To make an external call, dial the outside line access code before dialing your contact number.
You are in communication:
•Hang up.
3.5 Calling from your personal directory
Quick access:
•Access MENU.
(In idle state)
•Contacts
•Personal Dir
•Validate access to the 'personal directory '.
•Select the name of the person you wish to call.
•Send the call.
Quick access: . Quick access is enabled if you have at least one contact in your personal directory.
 
 
 

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3.6 Calling your caller by name (company directory)
Quick access:
•Access MENU.
short press
•Contacts
•Phone Book
•Enter the first letters of the name, name-first name or the initials of your caller.
•Apply.
•Select the type of search you want (last name, last name and first name or initials).
•Select the desired name.
•Send the call.
Name must be entered in format name / space / first name.
(short press): for fast access to this function from the home screen page, press the directory key.
3.7 Receiving a call
You are receiving a call.
or
Use one of the following:
•Answer the call by selecting the 'answer' key or the 'OK' key.
•Pick up the phone from the charger (depending on the handset's settings).
•Disabling the ringer: press the hang up key when your telephone rings: it is still
possible to answer by pressing the off hook key.
Speak.
•Hang up.
The ringer does not ring if:
- The vibrate mode is active, the vibrate mode active icon is displayed on the screen saver.
- The ringer is disabled, the ringer disabled icon is displayed on the screen saver.
You can use a headset with your phone. If you want the headset to ring only when receiving an incoming
call, you must activate the headset mode.
 
 
 

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3.8 Redialing
Call back one of the last numbers dialed.
Quick access:
•Access MENU.
Long press(1)
•Dialed
•Select the number in the list.
or
•Display information about the selected contact (number, date of the last call).
or
•Send the call.
(1)Quick access: Long press. The quick access depends on the system configuration.
3.9 Requesting automatic callback if internal number is busy
The telephone of the internal caller you are trying to contact is busy, and you want the person to call you
back as soon as they are free.
•Call Back.
•Validate.
To cancel the automatic callback request, enter the 'Cancel automatic callback' function code.
3.10Consult callback request
Someone has tried to call you and left a callback request.
When you receive a callback request, the message icon is displayed on the welcome screen.
The orange LED on your telephone flashes to indicate there is a message.
•Select the message icon in the notification area.
OR
•Access MENU.
•Messages