ALLY HOME CONNECT User manual

HOME CONNECT
Quick Start Guide
Legal Information
Copyright @2019. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means without
prior written consent of Mobile Initiative and its affiliates.

MI reserves the right change or modify any information or specification contained in this manual
without prior notice and without any liability.
Limitation of Liability
Due to the nature of wireless communications, transmission and reception of data can never be
guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
MI shall not be liable for any loss of profits or indirect, special, incidental or consequential
damages resulting from or arising out of or in connection with using of the Home Connect,
whether or not had been advised, knew or should have known of the possibility of such damages,
including, but not limited to lost profits, interruption of business, cost of capital, cost of
substitute facilities or product, or any downtime cost.
The product package should contain the following items:
The Home Connect device
AC power adapter
Battery
This Manual
Warranty Information card
If any of the parts are incorrect, missing, or damaged, contact your Home Connect dealer. Keep
the carton, including the original packing materials, in case you need to return the product for
repair.
In chapter 7 you will find a list of frequently reported issues, possible causes and potential
solutions. Please check this list first when you experience problems with your device.
More information and answers to frequently asked questions can be found on our website:
www.mobile-initiative.com
Still need help? Please send an email to [e-mail] and our knowledgeable
Support Team will assist you.

1 Introduction of Home Connect
Your Home Connect is for indoor use only and multiple devices like computers or landline phones
can be connected to the Home Connect to access the Internet and make telephone calls.
The USB port can be only used for technical support like software updates.
Application Scenario:
Scenario 1: Using a 3G/4G SIM card for mobile network service and phone calls.

Appearance:
1
TEL 1 port
8
USB port
2
TEL 2 port
9
Main power indicator
3
LAN port
10
Mobile network signal indicator
4
Power Input
11
Telephone indicator
5
SIM card slot
12
Ethernet indicator
6
Power button
13
Battery power indicator
7
Reset button
The External antennas for better reception are optional. Please contact your local dealer or our
service team for more information about the corresponding antennas. Please make sure to only
use original accessories, as non-compliant accessories can damage your device!

2 Setup your Home Connect
1. Insert the SIM card as shown in the following diagram;
Make sure the Home Connect is powered OFF.
Ensure that the beveled edge of the SIM card is properly aligned with that of the SIM
card slot.
Do not remove the SIM card when the device is in use. Otherwise the device may be
damaged and the data in the SIM may get corrupt.
Use compatible SIM cards to avoid damage to your device and SIM card.
2. Install the Battery as shown in the following diagram.
Open the Battery cover

Tear off the sticker cover on the backside of the battery. Place the battery in the backside
of the housing.
Put the connector of the battery in the connector of the Home Connect. Make sure the
wires are between the holes in the plastic.

Close the backside cover of the battery housing.
Remark: When the main power drops, the Home Connect will automatically switch to battery
power. In that case the light of the battery will light up. The battery power is only meant as a
backup in cases the main power drops. It is not meant for standard operation!
3. Plug the power cord into the Home Connect and into a power outlet.
4. Press the Power button for 3 seconds to turn ON the home connect. When the SIM is
correctly installed, it will automatically search for available mobile networks.
Do not insert or remove the SIM card when the Home Connect is powered on, as this may
affect performance or damage the SIM card.
5. To switch off the Home Connect, press and hold the power button for approximately 3
seconds.

The lights at the display will indicate the following status of the Home Connect;
Indicator
Status
POWER
ON: Device is powered on
OFF: Device is Powered off
SIGNAL
More signal bars indicate stronger signal
1 bar is Low, 4 bars is High
TEL
SLOW BLINKING: Registered to a Network
BLINKING: Call in Progress
ETH
ON: Connection to the LAN port
BLINKING: Data transfer
BATTERY
When the HC is operating on Battery power;
GREEN: more than 30% power
RED: between 20% and 30% power
RED BLINKING: less than 20%
3 Configuring
You can configure the Home Connect using the WebUI Settings page;
1. Connect your Laptop or PC to the LAN port.
2. Launch the Internet browser, and enter http://192.168.1.1 in the address bar.
3. Enter the user name and password, to login to the web management page. The default user
name is admin and the password is admin.
It’s strongly suggested to change the default login password of the WebUI to prevent
unauthorized users from changing the Home Connect settings.

4 Access the Internet through the LAN port
You can connect the Home Connect LAN port to your PC or laptop to connect to the Internet
through your mobile phone network supplier.
Remark: This option is only available when you have a data plan activated through the SIM
inserted in the Home Connect and your service provider is allowing you to use it with the
Home Connect. Please be aware of High Data usage will possibly result in additional cost with
your provider.
5 VOLTE & CS Domain Voice Call
The Home Connect supports both VOLTE and CS domain voice call services. To change the call
mode enter the web UI.
Select Settings > Phone and chose the desired option from the dropdown menu.
For best results, the “Auto” setting of network mode is recommended.
Please contact your network service provider for more detailed information.

7 FAQS & Troubleshooting
If you are expecting any issues with the Home Connect, in most cases please try to restart the
Home Connect or restore the Home Connect to its factory settings by pressing the Reset button
for 3 seconds.
The illustrations in this guide are for reference purpose only and may not reflect the exact
appearance of your product. Please contact your network service provider for more detailed
information.
How to restore factory settings
When the Home Connect is powered on, click the reset button for approximately 3 seconds using
a pointed object. Release the reset button, and the power light will switch off for a second.
Restoring factory settings will clear all customized settings.
How to deal with the content display issue of the WebUI
Manually clear your browser’s cache (for example, open your browser and choose Internet
Options > General > Browsing History > Delete) and re-launch the WebUI page.
Why doesn’t the Home Connect work after I have finished configuring?
1. Ensure that you have a working standard SIM card inserted properly.
2. Move the Home Connect to an open space free from obstructions and make sure there are
available mobile networks.
3. If the problem persists, please contact your network service provider.
Why is the Internet status indicator on, but I have no LAN connection?
Your mobile network may have a poor signal. Try to move the Home Connect to a place with
better reception. An external outside antenna may be required to increase the network signal
strength.
Remark: Contact your service provider when the problem persists for no Internet connection. It is
possible your service provider isn’t supporting a Internet connection through LAN by the Home
Connect.

Why can’t I access the Home Connect WebUI?
1. Ensure that your computer is connected to the Home Connect through the Ethernet cable.
2. Ensure that your computer is set to obtain an IP address and DNS server address
automatically.
3. Restart your browser or try using another browser.
4. If the problem persists, restore the Home Connect to factory settings and try to access
WebUI again.
8 Warning and Notice
Safety Precautions
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Some electronic devices may be susceptible to electromagnetic interference. Locate the
Home Connect away from any TV set, radio and other electronic equipment to avoid
electromagnetic interference.
The Home Connect may interfere with medical devices, such as hearing aids and pacemakers.
Consult a physician or the manufacturer of the medical device before using the Home
Connect.
Please keep yourself at least 20 centimeters away from Home Connect.
Do not use your Home Connect in dangerous environments such as oil terminals or chemical
factories where there are explosive gases or explosive products being processed.
Please use original accessories or accessories that are authorized by ALLY. Unauthorized
accessories may affect the Home Connect performance, damage the Home Connect or
cause danger to you.
Do not attempt to dismantle the Home Connect. There are no user serviceable parts.
Do not allow the Home Connect or accessories to come into contact with liquid or moisture
at any time. Do not immerse the Home Connect in any liquid.
Do not place objects on top of the Home Connect. This may lead to overheating of the
device.
The device must be placed in ventilation environment for use.
Do not expose the Home Connect to direct sunlight or store it in hot areas. High
temperature can shorten the life of electronic devices.
Do not allow children to play with the Home Connect or charger.
Keep the length of the cable between the Home Connect and the phone less than 10
meters.
The Home Connect is for indoor use only. Do not use the Home Connect outside. Do not
connect telephone extensions which run outside of the building. These can result in
lightning damage to your unit.
Use an antistatic cloth to clean the Home Connect. Do not use chemical or abrasive cleanser
as these could damage the plastic case. Turn off your Home Connect before you clean it.

9 Technical details
Power Adapter:
Input: 120-240 V, 50-60 Hz
Output: 12 V DC 1.000mAh
Physical Size: 175*167*51.8mm
Weight: 357g with battery, 324g without battery
Environmental;
Operating temperature: 0°to 40°C (32º to 104º F)
Operating humidity: 90% maximum relative humidity, noncondensing
Regulatory Compliance;
Designed to conform to the following standards:
FCC Part 15; EN 55022/24 (CISPR 22/24); EN 60950 (CE LVD)
Interface Specifications;
LAN: RJ-45(1*), RJ-11 (2*)
Factory settings;
Web: http://192.168.1.1
User Name: admin
Password: admin
Visit www.mobile-initiative.com for additional information and support.

FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Warning Statements:
The product must be installed to provide a separation distance of at least 20 cm from all persons 