altitude GOSSAMER 953L52MWH User manual

USE AND CARE GUIDE
THANK YOU
v.953L.01
GOSSAMER 52 INCH CEILING FAN
Questions, problems, missing parts?
Before returning to the store, call, text, or email Customer Service
9 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 5 p.m., EST, Saturday.
GOSSAMER 60 INCH CEILING FAN
1-833-888-FANS (3267)
[email protected]
www.altitudefans.com

2
Installation .....................................................................
Table of Contents ..........................................................2
Safety Information .........................................................2
Warranty .........................................................................3
Pre-installation .............................................................. 3
6
Assembly ....................................................................... 7
Table of Contents
12Operation
Care and Cleaning 14
Troubleshooting 15
FCC Statement 16
......................................................................
.......................................................
...........................................................
............................................................
Safety Information
1.
2.
3.
4.
5.
6.
7.
READ AND SAVE THESE INSTRUCTIONS
WARNING:
WARNING:
WARNING:
CAUTION:
CAUTION:
CAUTION:
CAUTION:
WARNING:
WARNING:
To reduce the risk of electric shock, ensure electricity has
been turned off at the circuit breaker or fuse box before you
begin.
All wiring must be in accordance with the National Electrical
Code “ANSI/NFPA 70” and local electrical codes.
Electrical installation should be performed by a qualified
licensed electrician.
The outlet box and support structure must be securely
mounted and capable of reliably supporting a minimum of 35
lbs (15.9 kg). Use only UL Listed outlet boxes marked
“Acceptable for Fan Support of 35 lbs. (15.9 kg) or less.”
Do not place objects in the path of the blades.
Do not use water or detergents when cleaning the fan or fan
blades. A dry dust cloth or lightly dampened cloth will be
suitable for most cleaning.
After making electrical connections, spliced conductors
should be turned upward and pushed carefully up into the
outlet box. The wires should be spread apart with the
grounded conductor and the equipment-grounding conductor
on one side of the outlet box and ungrounded conductor on
the other side of the outlet box.
All setscrews must be checked and retightened where
necessary before installation.
To reduce the risk of personal injury, do not
bend the blade brakcets when installing the brackets,
balancing the blades, or cleaning the fan. Do not insert
foreign objects in between rotating fan blades.
The fan must be mounted with a minimum
of 7 ft (2.1 m) clearance from the trailing edge of the
blades to the floor.
Changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
To reduce the risk of electrical shock or fire,
do not use this fan with any solid-state fan speed con-
trol device. It will permanently damage the electronic
circuitry.
To reduce the risk of electrical shock, this
must be installed with an lsolating wall control/switch.
To reduce the risk of fire, electric shock
or personal injury, mount to outlet box marked
“acceptable for fan support of 35 lbs. (15.9kg)
or less” and use screws provided with the outlet box.
To avoid possible electrical shock,
turn the electricity off at the main fuse box before
wiring.
To reduce the risk of personal injury,
use only the screws provided with the outlet box.
To avoid personal injury or damage to the fan
and other items, use caution when working around or
cleaning the fan.
Visit www.altitudefans.com/install for installation video tutorials and product support

3
Warranty
Pre-InstallationPre-Installation
TOOLS REQUIRED
Phillips
screwdriver
Electrical
tape
Wire
stripper
Flat blade
screwdriver
Step
ladder
NOTE:
52 in.
LOW
MED
HIGH
120
Fan size Watts RPM CFMSpeed Volts Amps N.W. G.W. C.F.
60 in.
LOW
MED
HIGH
120
2.22 cu ft.
0.05 2.50 70 2275
0.17 11.00 130 4108
0.36 28.00 170 5663
5.16kgs
(11.38 lbs)
7.90 kgs
(17.42 lbs)
2.54 cu ft.
0.04 2.16 55 2421
0.14 9.13 100 4448
0.30 23.00 130 6100
5.76 kgs
(12.70 lbs)
8.80 kgs
(19.40 lbs)
We warrant the fan motor to be free from defects in workmanship and material present at time of shipment from the factory for a period
of lifetime after the date of purchase by the original purchaser. We also warrant the light kit, to be free from defects in workmanship and
material present at time of shipment from the factory for a period of five years after the date of purchase by the original purchaser,
excluding any glass or acrylic components and wooden blades, to be free from defects in workmanship and material at the time of ship-
ment from the factory for a period of two years after the date of purchase by the original purchaser. We agree to correct such defects
without charge or at our option replace with a comparable or superior model if the product is returned. To obtain warranty service, you
must present a copy of the receipt as proof of purchase. All costs of removing and reinstalling the product are your responsibility. Damage
to any part such as by accident, misuse, improper installation or by affixing any accessories, is not covered by this warranty. Because of
varying climatic conditions this warranty does not cover any changes in brass finish, including rusting, pitting, corroding, tarnishing or
peeling. Brass finishes of this type give their longest useful life when protected from varying weather conditions. A certain amount of
“wobble” is normal and should not be considered a defect. Servicing performed by unauthorized persons shall render the warranty invalid.
There is no other express warranty. We hereby disclaim any and all warranties, including but not limited to those of merchantability and
fitness for a particular purpose to the extent permitted by law. The duration of any implied warranty which cannot be disclaimed is limited
to the time period as specified in the express warranty. Some states do not allow limitation on how long an implied warranty lasts, so the
above limitation may not apply to you. The manufacturer shall not be liable for incidental, consequential, or special damages arising out of or in
connection with product use or performance except as may otherwise be accorded by law. Some states do not allow the exclusion of
incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives specific legal rights,
and you may also have other rights which vary from state to state. This warranty supersedes all prior warranties. Shipping costs for any
return of product as part of a claim on the warranty must be paid by the customer.
Contact the Customer Service Team at 1-833-888-FANS (3267) or visit WWW.ALTITUDEFANS.COM
SPECIFICATIONS
These are approximate measures. They do not
include amps and wattage used by the light kit.
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.
ALTITUDEFANS.COM

4
AA
BB
CC
DD
EE
Blade screw
Description
FF
GG
HH
Flywheel screw
Cross pin (not to scale) (preassembled)
Hitch pin (preassembled)
Hanger ball set screw (preassembled)
Fan motor assembly coupling set screw (preassembled)
Mounting bracket screw (preassembled)
Lock pin (not to scale) (preassembled)
Remote control holder mounting screws
II
JJ
KK
NOTE: Hardware shown to actual size
AA
EE
FF
GG
HH
II
CC
DD
JJ
Part
Wire nuts
PACKAGE CONTENTS
Remote battery cover screw
KK
Pre-Installation (continued)
HARDWARE INCLUDED
BB
Visit www.altitudefans.com/install for installation video tutorials and product support

5
Pre-Installation (continued)
PACKAGE CONTENTS
Fan motor assembly
Light kit assembly
J
Part Description
L
Remote control holder
Remote control
12V Battery
Blade
Mounting bracket
B
C
D
Part
A
Description
F
E
Canopy
Hanger ball (preassembled)
Canopy cover
G
H
M
N
Downrod (preassembled)
Coupling cover
A
B
C
D
E
F
G
H
J
K
L
M
N
KReceiver
PExtension lead wire
P
ALTITUDEFANS.COM
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

6
Installation
WARNING:
1
1
1
3
2
If your ceiling fan does not have an existing UL-listed
mounting box, then install one using the following instructions:
□Disconnect the power by removing the fuses or turning
off the circuit breakers.
□
□
Secure the outlet box (1) (not included) directly to the
building structure. Use appropriate fasteners and
materials (not included). The outlet box and its bracing
must be able to fully support the weight of the moving
fan (at least 35 lbs.). Do not use a plastic outlet box.
The illustrations to the right show three different ways to
mount the outlet box (not included).
□To hang your fan where there is an existing fixture but no
ceiling joist, you may need an installation hanger bar (3)
(not included), as shown.
NOTE:
To reduce the risk of fire, electric shock, or
personal injury, mount the fan to an outlet box marked
acceptable for fan support. An outlet box commonly used for
the support of lighting fixtures may not be acceptable for fan
support and may need to be replaced. If in doubt, consult a
qualified electrician.
You may need a longer downrod to maintain proper
blade clearance when installing on a steep, sloped ceiling.
The maximum angle allowable is 18°. If the canopy touches
the downrod, remove the decorative canopy bottom cover
and turn the canopy 180° before attaching the canopy to the
mounting plate (2).
MOUNTING OPTIONS
Visit www.altitudefans.com/install for installation video tutorials and product support

7
Assembly — Hanging the Fan
□Remove the six blade screws (AA) and six flywheel
screws (BB) from the fan motor assembly (H).
□Attach the fan blades (A) to the fan motor assembly (H).
Fasten the blade screws (AA) one by one.
Attaching the fan blade to the
fan motor assembly
2
1Attaching the mounting bracket to
the electrical box
□Secure the mounting bracket (B) to the ceiling outlet box
with the screws and washers provided with your outlet
box.
WARNING:
B
To reduce the risk of fire, electric shock, or
other personal injury, mount the fan only to an outlet box or
supporting system marked acceptable for fan support and
use the mounting screws provided with the outlet box.
ALTITUDEFANS.COM
□Reverse the fan motor assembly (H). Fasten the flywheel
screws (BB) one by one.
AA
BB
AA
BB
A
H
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

8
4Attaching the coupling cover, and
canopy to the downrod
Assembly — Hanging the Fan (continued)
□Slip the coupling cover (G), canopy cover (D) and
canopy (C) onto the downrod (F). Carefully reinstall the
hanger ball (E) onto the downrod (F), and ensure that
the cross pin (DD) is in the correct position, the hanger
ball set screws (GG) are tight, and the wires are not
twisted.
5Hanging the fan motor assembly
from the mounting bracket
□Lift the fan motor assembly (H) into position, and place
the hanger ball (E) into the mounting bracket (B). Rotate
the fan motor assembly (H) until the check groove drops
into the registration slot and seats firmly. The downrod (F)
should not rotate if this is done correctly.
F
DD
GG
E
C
G
H
D
B
E
F
H
□Loosen the two fan motor assembly coupling set screws
(HH) from the fan motor assembly (H) coupling.
□
□
Remove the hitch pin (EE) and lock pin (FF) from the
downrod (F). Remove the hanger ball (E) from the
downrod (F) by loosening the hanger ball set screw
(GG), and removing the cross pin (DD), then sliding
the hanger ball (E) off of the downrod (F).
Attaching the downrod to the
fan motor assembly
3
Carefully feed the fan wires up through the downrod (F).
Thread the downrod (F) into the fan motor assembly (H)
coupling. Line up the holes and replace the lock pin (FF)
and the hitch pin (EE). Tighten the set screws (HH).
DD
GG
EE
HH
FF
F
E
H
Visit www.altitudefans.com/install for installation video tutorials and product support

9
Assembly — Hanging the Fan (continued)
6Making the electrical connections
WARNING:
WARNING:
Follow the steps below to connect the fan to your house
supply wires. Secure the wire nuts (CC) supplied with your
fan by wrapping the connections with electrical tape.
□Connect the black (hot) wire from the ceiling to the
black wire from the fan motor assembly (H).
□Connect the white (neutral) wire from the ceiling to
the white wire from the fan motor assembly (H).
□If your outlet box (1) has a ground wire (green/yellow
or bare copper), connect it to the fan ground wires;
otherwise, connect the hanger ball (E) ground wire
to the mounting bracket (B).
□Secure the wire connection with a plastic wire nut
(CC) provided with the electrical hardware.
□After connecting the wires, spread them apart so that
the green/yellow and white wires are on one side of the
outlet box (1) and the black wires are on the other side.
Carefully tuck the wire connections up into the outlet
box (1).
To avoid possible electrical shock, ensure the
electricity is turned off at the circuit breaker or main fuse box
before wiring.
Check to see that all connections are tight,
including the ground, and that no bare wire is visible at the
wire nuts, except for the ground wire.
K
□Insert the receiver (K) into the mouting bracket (B) with
the flat side of the receiver (K) facing the ceiling.
B
CC (x3)
H
B
NOTE: Extension lead wire (P) is available when your
fan installed with a longer downrod.
□Plug one lead wire of light (with 2P connector) and one
lead wire of fan (with 3P connector) into the receiver (K).
K
1
Black White Green/Yellow
Black White Green/Yellow
ALTITUDEFANS.COM
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

J
J
F
10
7Securing the fan motor assembly to the mounting bracket
□Remove two mounting bracket screws (II) from the mounting bracket (B).
□Attach the canopy (C) to the mounting bracket (B) by using the two mounting bracket screws (II) previously removed.
□
Tighten the mounting bracket screws (II) .
Assembly — Hanging the Fan (continued)
□Align the oval shape on the canopy (C) with canopy cover (D). Push up the canopy cover (D) until the screw (II) heads engage
to the slots on the canopy cover (D), and rotate the canopy cover (D) until it is attached to the bottom of the canopy (C) properly.
II
C
D
B
Visit www.altitudefans.com/install for installation video tutorials and product support

11
Assembly — Installing the Light Kit
□
Fastening the light kit assembly to
the fan motor assembly
7
Connect the light lead wire, attach the light kit assembly (J)
to the fan motor assembly (H) by twisting left tightly.
J
H
ALTITUDEFANS.COM
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

12
Operation
WARNING:
WARNING:
NOTE:
Should you desire to use another remote control (L) unit with your
new fan or install more than one fan in the area, please install one
by one using the steps below:
Turn the main power source off to begin the learning process.
□
Return the power to the unit.
□
Within 30 seconds of turning the fan’s AC power ON, press and
hold the button for 5 seconds to enter the learning function.
Once the receiver has detected the set frequency, a beeping
sound is emitted when pairing is complete.
□
Install a 12V battery (N) into the remote control (L). Fasten the battery
cover screw (KK) after installation. To prevent damage to the remote
control, remove the battery if not used for long periods of time.
WARNING:
L
KK
N
L
REMOTE CONTROL OPERATING INSTRUCTIONS
Do not short-circuit, disassemble, heat up,
connect improperly, or dispose of used batteries in fire. Do
not recharge or mix batteries with used or other battery
types. Immediately remove used batteries.
Chemical Burn Hazard. Keep batteries away
from children. This product contains a lithium button/coin
cell battery. If a new or used lithium button/coin cell battery
is swallowed or enters the body, it can cause severe
internal burns and can lead to death in as little as 2 hours.
Always completely secure the battery compartment. If the
battery compartment does not close securely, stop using the
product, remove the batteries, and keep it away from
children. If you think batteries might have been swallowed
or placed inside any part of the body, seek immediate
medical attention.
a)The cells shall be disposed of properly,
including keeping them away from children; and
b) Even used cells may cause injury.
LEARNING PROCESS
After the AC power is on, do not press any other button
on the remote control before pressing the (FAN ON/OFF)
button. Doing so will cause the procedure to fail.
Visit www.altitudefans.com/install for installation video tutorials and product support

13
Operation (continued)
1. Fan button. - Press and release the button to turn the fan on or off.
2. Speed functions
Number 1/ 2/ 3/ 4/ 5/ 6, speed button
Press and release button one time will change the speed of the fan.
□
Fan off. The fan memory function will store the current setting for the next time the fan is in use.
□
(Counterclockwise Direction) A downward air flow creates a
cooling effect. This allows you to set your air conditioner on a
higher setting without affecting your comfort.
(Clockwise Direction) An upward air flow moves warm air off the
ceiling. This allows you to set your heating unit on a lower setting
without affecting your comfort.
4. Fan reverse button (Must be Pushed when the fan is in operation)
□
□
3. Light functions
□Press and release button one time will turn the light on or off.
□Press to increase the desired light level.
□Press to decrease the desired light level.
L
NOTE:
□Press and release button to select the desired color temperature.
On start up your ceiling fan will oscillate back and forth. This is NORMAL
OPERATION for DC ceiling fan as it goes through its calibration cycle. The fan is
NOT DEFECTIVE.
ALTITUDEFANS.COM
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

14
Operation (continued)
Care and Cleaning
□Check the support connections, brackets, and blade
attachments twice a year. Ensure they are secure.
Because of the fan’s natural movement, some
connections may become loose over time. It is not
necessary to remove the fan from the ceiling.
□Clean your fan periodically. Use only a soft brush or
lint-free cloth to avoid scratching the finish. The plating is
sealed with a lacquer to minimize discoloration or
tarnishing.
□(Optional) Apply a light coat of furniture polish to the wood
blades.
□(Optional) Cover small scratches with a light application of
shoe polish.
Do
□Do not use water when cleaning. Water could damage the
motor, or the wood, or possibly cause an electrical shock.
□Do not apply oil to your fan or motor. The motor has
permanently-lubricated sealed ball bearings.
Do not
□Attach the remote control holder (M) with the two remote control
holder mounting screws (JJ).
INSTALLING THE REMOTE CONTROL HOLDER JJ
M

15
Troubleshooting
WARNING:
□Do not connect the fan with wall mounted variable speed control(s).
□Check to make sure the dip switches from the remote control and receiver are set to the same frequency.
□Check that all blade and blade arm screws are secure.
□Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a
point on the ceiling above the tip of one of the blades. Measure from a point on the center of each blade
to the point on the ceiling. Rotate the fan until the next blade is positioned for measurement. Repeat for
each blade. Measurements deviation should be within 1/8 in. Run the fan for 10 minutes.
The fan wobbles.
The remote control is
not working.
□Check main and branch circuit fuses or breakers.
□Check line wire connections to the fan and switch wire connections in the switch housing.
□Check to make sure the dip switches from the remote control and receiver are set to the same
frequency.
□Make sure all motor housing screws are snug.
□Make sure the screws that attach the fan blade arm to the motor hub are tight.
□Make sure wire nut connections are not rattling against each other or the interior wall of the switch
housing.
□Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this
time.
□If using the ceiling light kit, make sure the screws securing the glassware are tight. Check that the light
bulb is also secure.
□Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
□Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket
and outlet box.
The fan will not start.
The fan sounds noisy.
17
□This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result
of the DC motor aligning the internal magnetic poles for proper motor operation. This design saves
electricity and allows the fan to operate much quieter than standard AC motor fans.
Fan moves backwards
and forwards when
turned on.
SolutionProblem
Ensure the power is off at the electrical
panel box before you attempt any repairs. Refer to the section
“Making the Electrical Connections” on page 9.
ALTITUDEFANS.COM
Please call or text 1-833-888-FANS (3267) or email [email protected] for further assistance.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference
The following responsible party designated in FCC §2.909 is responsible for this declaration:
Model Number: 953L52MWH/ 953L52MBK/ 953L52BNSLV/ 953L60MWH/ 953L60MBK/ 953L60BNSLV
Company Name: Altitude Air & Fan LLC
Company Address: 3500 Boca Raton Blvd - Suite 717 Boca Raton, FL 33431 United States of America
Telephone Number: 1-844-400-FANS (3267)
rence received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.
16
FCC Statement
Visit www.altitudefans.com/install for installation video tutorials and product support

8 a.m. - 7 p.m., EST, Monday-Friday,
9 a.m. - 5 p.m., EST, Saturday
Retain this manual for future use.
Para las translaciones en español, visit www.altitudefans.com/install
1-833-888-FANS (3267)
[email protected]
www.altitudefans.com
Questions, problems, missing parts?
Before returning to the store, call, text, or email Customer Service