Amacom Technologies EZDVD+RW User manual

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Copyrights:
© 2002 Amacom Technologies Limited, all rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Amacom Technologies Limited. Your
rights to the software are governed by the accompanying software license agreement.
Trademarks:
The stylised “Amacom” logo, Amacom and EZDVD+RW are either registered trademarks or trademarks of Amacom Technologies Limited in the
United Kingdom and/or other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Macintosh, Firewire and Mac are either registered trademarks or trademarks of Apple Computer, Inc., in the United States and/or other
countries.
Certain other product names, brand names and company names may be trademarks or designations of their respective owners.
Changes:
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the
preparation of this document to assure its accuracy, Amacom assumes no liability resulting from errors or omissions in this document, or from the
use of the information contained herein. Amacom reserves the right to make changes or revisions in the product design or the product manual
without reservation and without obligation to notify any person of such revisions and changes.
Legal Disclaimer:
Amacom Technologies Limited accepts no responsibility for any data loss or other problems that may occur as a result of using this product,
regardless of the cause. Users should ensure that they run Anti-Virus software on all supplied software or drivers and that they have recent backup
of all important data.
Amacom Technologies Limited makes no guarantee about the compatibility of discs using this drive and all discs created should be tested prior to
distribution.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Amacom
Technologies Limited assumes no responsibility with regard to the performance or use of these products.
Federal Communications Commission Radio Frequency Interference Statement (FCC)
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to correct the interference by one of the following measures:
• Reorient or relocate the receiving antennas.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the reseller or an experienced radio/TV technician for help.
Shielded cables and I/O cards must be used for this equipment to comply with the relevant FCC regulations. This device complies with Part 15
of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Canada Compliance Statement:
This Class A digital apparatus meets all requirements of the Canadian Interference – Causing Equipment Regulations.
Manufacturer’s Declaration for CE Certification:
We, Amacom, solemnly declare that this product conforms to the following European standards:
Class B EN60950, EN55022, EN50082-1, EN60555-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
Laser Products:
This equipment is certified to comply with DHHS Rule 21 CFR Chapter I, subchapter J in effect as of date of manufacture. This equipment is
classified as a Class I Laser product and no hazardous laser radiation is emitted outside the drive.

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C O N T E N T S
P R E C A U T I O N S
G E T T I N G S T A R T E D
What is DVD+RW
Copyright Warning
Unpacking the EZ DVD+RW
Setting up the Hardware
D E V I C E D R I V E R I N S T A L L A T I O N
USB 2.0 - Win98/SE
- WinME/2000/XP
- Mac OS 9.1 and above
FireWire - PC All Windows OSes
- Mac OS 9.1 and above
A D D I T I O N A L S O F T W A R E I N S T A L L A T I O N
Easy CD Creator - For PC
Toast Lite - For Mac
VideoWave Movie Creator - For PC
DVD PlayBack Software - For PC
U S I N G Y O U R E Z D V D + R W
Inserting Discs
Emergency Ejection of Discs
Reading Discs
Playing Audio CDs through the HeadPhone Socket
Playing Audio CDs through the Phono Sockets
Writing Discs
T R O U B L E S H O O T I N G
System Requirements
Guidelines
C O N T A C T D E T A I L S
Note: The drive’s warranty may be invalidated as a result of failure to follow the precautions listed above.
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The drive you have just purchased includes a laser diode device, which classifies it as a “Laser Class I” product.
This laser is not dangerous for the user under normal operating conditions. However, we strongly advise you not
to place any reflective objects in the disc loading system, due to the risk of exposure to laser emissions that may
be reflected by such objects.
Always follow the basic precautions listed below to use your Amacom drive safely and correctly. Following these
guidelines will help to avoid the possibility of personal injury to yourself or others, as well as to prevent damage to
your device and other computer equipment. These precautions include, but are not limited to, the following:
Health and Safety Precautions:
NOTE: Your drive is equipped with laser diodes. Due
to the possibility of potentially dangerous laser radiation,
only qualified persons are authorized to carry out
maintenance on this device.
Read this User Manual carefully, and
ensure that you follow the instructions
correctly when setting up the device.
Do not look directly or indirectly at the laser
diode, even when the device is not in operation.
Do not open your drive or attempt to disassemble
or modify it. This will invalidate your warranty.
Never insert any metallic object into the drive, as
this may present a risk of electrical shock, fire or
short-circuiting.
Amacom’s products contain no user-serviceable
parts. If your product appears to be malfunctioning,
you must return it to Amacom to be inspected by
a qualified Amacom representative.
Never expose your device to rain or use it near
water or in damp or wet conditions.
Never place containers on it containing liquids,
which may spill into its openings.
P R E C A U T I O N S
Do not expose the drive to temperatures
outside the range 5° C to 45° C (41° F to
104° F). Doing so may damage the drive.
Avoid placing your drive near a source of
heat or exposing it to sunlight (even through
a window).
Always unplug the drive from the electrical
outlet if there is a risk of lightning or if it will
not be used for an extended period of time.
Use only interface cables and mains
adapters supplied by Amacom
Technologies Limited, as otherwise
damage may occur to your drive and/or
your computer, invalidating your warranty.
Do not place heavy objects on top of the
drive or use excessive force on its buttons,
connectors and tray.
Always place your drive in a horizontal
position on a flat, stable surface and away
from the edge of the desk before using it.
Always remove the media from the disc
tray before transporting your drive.
Never use excessive force on the disc
loading system; discs should be inserted
effortlessly into your drive.
Protect your drive from excessive exposure
to dust during use or storage.
Use a soft, dry, lint-free cloth if you need
to clean the outside of the drive. Use of
chemical cleaning agents or abrasive
cloths may cause damage to the drive.
Note: The drive’s warranty may be invalidated as a result of failure to follow the precautions listed above.
Handling Precautions:

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W H A T I S D V D + R W ?
WHAT ARE THE BENEFITS OF USING
DVD+RW?
DVD+RW is as easy to use as CDR/RW but offers
a higher capacity per disc.
DVD+RW can be used for storing large files or
creating DVD Video discs.
The DVD+RW discs can be used in almost any
DVD compatible system. Whether it be a Computer
or DVD Player.
DVD+RW allows you to be creative with Music,
Photos and Video. You can make your own
movies with graphical, animated menus, special
effects and soundtracks that you will easily be
able to share with your friends and family.
WHAT CAN I USE DVD+RW FOR?
Your Amacom EZDVD+RW drive enables you to
read CD-ROMs and Audio CDs, as well as DVD-
ROM, DVD-Video, and DVD-Audio media. You can
record your own CD-Rs or rewrite to CD-RW media,
record to 4.7GB DVD+R/RWs.
DVD-R/RW 4.7GB discs, allow you can store up to
two hours of video, 4,700 color photos, or as many
as 500,000 documents. The DVD+R/RW discs you
burn with your Amacom drive can be played on most
DVD-ROM drives and DVD players. Your CD-RW
media can be read in any MultiRead CD-ROM, CD-
R, CD-RW, DVD-ROM, DVD-RAM, DVD+RW or
DVD-RW drives.
You can use DVD+RW for;
High Quality Presentations
Professional Video Compilations
Archiving/Backup
Home/Family Movies
Large Audio Compilations
and much much more!
G E T T I N G S T A R T E D
Thank you for purchasing the Amacom® EZDVD+RW drive, the 6 in 1 functions of this drive will allow you
to quickly and easily create and record your own data, audio and video discs on DVD+R, DVD+RW, CD-
R or CD-RW discs. You can use the EZDVD+RW drive to archive data, create your own Audio CDs or
make a DVD-Video of your home movies to share with friends and family.
The EZDVD+RW will also allow you to read CD-ROMs and DVD-ROMs, and allow the playback of Audio
CDs and DVD-Video discs.
This User Manual will help you to become familiar with the EZDVD+RW drive features and show you how
to set the drive up on your computer. Please read it carefully, as this will ensure that you fully benefit from
the new features that the EZDVD+RW will offer you.
DVD+RW has been developed from existing
technologies such as rewritable CD technology
and is an extension to the DVD Video and DVD-
ROM technology that offers you the ability to create
custom DVDs. The format was designed for
beginners and experts to record video, photos and
data onto a DVD disc.
C O P Y R I G H T W A R N I N G
Copyright laws usually protect data, Audio and Video CDs and DVDs. Before you copy a CD or DVD in
full or in part you should check the License Agreement that came with the software or with the publisher
or manufacturer of the disc that you have permission to copy that disc. It is against the law to copy, use or
distribute copyrighted material without the legal consent of the owner, and is punishable in a court law.

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When you unpack your EZDVD+RW drive you should check the contents of the box against the list below.
In the event that you are missing any of the items you should contact Amacom as soon as possible using
one of the methods in the “Contacting Amacom” section of this manual.
U N P A C K I N G T H E E Z D V D + R W
EZDVD+RW Drive
USB 2.0 or Firewire Cable (depending on version purchased)
Mains Cable
Roxio Easy CD Creator Basic (PC Only)
Roxio VideoWave Movie Creator (PC Only)
Roxio Toast Lite (Mac OS Only)
PowerDVD (PC Only)
User Manual & Drivers CD
1 x Blank CD-R Disc
1 x Blank CD-RW Disc
1 x Blank DVD+R Disc
1 x Blank DVD+RW Disc
Warranty Card
Once you have unpacked the contents of the box please continue to the “Setting Up The Hardware”
section of this manual and follow the instructions to setup your new EZDVD+RW drives hardware.
Setting Up The Hardware
1. Place the EZDVD+RW drive on a flat, stable surface and away from the desk edge.
2. Attach the mains cable to the rear of the EZDVD+RW.
3. Plug the mains cable into the wall socket and turn the wall socket switch on.
4. Switch on the EZDVD+RW drive using the switch on the rear of the unit.
5. Attach the interface cable supplied to the interface port on the rear of the EZDVD+RW drive,
ensuring that it is pushed on firmly to prevent a loose connection.
Your hardware is now setup and you should consult the “Device Driver Installation” section of this manual
that is relevant to your chosen interface and operating system.
S E T T I N G U P T H E H A R D W A R E

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USB 2.0
PC - Windows 98 & Windows 98SE:
1. Setup your hardware by following the
instructions under the “Setting Up The
Hardware” section of this manual.
2. Turn on your computer and wait for
Windows® to finish loading.
3. Plug the USB cable into the USB port on
your computer or hub, ensuring that it is
pushed firmly in.
4. Windows will detect the insertion of the USB
cable and ask you to install a device driver.
5. Insert the Amacom device driver CD that
came with your EZDVD+RW Drive into
your computers CD-Rom drive.
6. Ensure that the option for Windows® to
search for a device driver is selected and
click “Next”.
7. Windows® will now search the Amacom
driver CD for a device driver and when
finished will prompt you to install the device
driver that it found. Click “Ok” to continue.
8. Windows® will now install the device driver,
during this installation Windows® may
say that it cannot find a file and ask you
to specify the location. If this error occurs
change the location in the dialog box to
“d:\usb2\” (without the quotes and where
d is the drive letter of your CD-Rom) and
click “Ok”.
9. When Windows® has completed the
installation of the device driver click “Finish”.
10. Windows® will then detect a second device
and ask you to install the device drivers
for it. Repeat steps 6 to 9 to complete the
installation of the device drivers.
11. You may be asked to restart your computer
for the changes to take effect. If this happens
click “Yes” and your computer will restart.
D E V I C E D R I V E R I N S T A L L A T I O N
PC - Windows ME, Windows 2000 & Windows XP:
1. Setup your hardware by following the
instructions under the “Setting Up The
Hardware” section of this manual.
2. Turn on your computer and wait for
Windows® to finish loading. You must log
in as a user with Administrator privileges to
install the Amacom device drivers (2000
and XP only).
3. Plug the USB cable into the USB
port on your computer or hub,
ensuring that it is pushed firmly in.
4. Windows will detect the insertion of
the USB cable and install the device
driver automatically.

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Mac - OS 9.1 & Above
1. Setup your hardware by following the
instructions under the “Setting Up The
Hardware” section of this manual.
2. Turn on your computer and wait for Mac OS
to finish loading.
3. The drivers required to use the Amacom
drive are installed as part of the Roxio Toast
installation. Before proceeding to the next
step you should install Roxio Toast by
following the instructions in the “Additional
Software Installation” section of this manual.
PC - Windows 98SE, Windows ME, Windows 2000
& Windows XP
1. Setup your hardware by following the
instructions under the “Setting Up The
Hardware” section of this manual.
2. Turn on your computer and wait for
Windows® to finish loading. You must log
in as a user with Administrator privileges to
install the Amacom device drivers (2000 and
XP only).
3. Plug the Firewire cable into the Firewire port
on your computer or hub, ensuring that it is
pushed firmly in.
4. Windows will detect the insertion of the
Firewire cable and install the device driver
automatically.
1. Setup your hardware by following
the instructions under the “Setting
Up The Hardware” section of this
manual.
2. Turn on your computer and wait for
Mac OS to finish loading.
3. The drivers required to use the
Amacom drive are installed as
part of the Roxio Toast installation.
Before proceeding to the next step
you should install Roxio Toast by
following the instructions in the
“Addiitional Software Installation”
section of this manual.
Plug the USB cable into the USB port on your
computer or hub, ensuring that it is pushed
firmly in.
FireWire
Mac - OS 9.1 & Above
Plug the Firewire cable into the
Firewire port on your computer
or hub, ensuring that it is pushed
firmly in.
4.

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Roxio Easy CD Creator Basic - PC Only
1. Insert the Roxio Easy CD Creator
Basic installation CD into your CD
drive.
2. The Roxio installation program
should launch automatically and ask
you if you want to install the software.
3. Click “Yes” and follow the on screen
instructions on screen to complete
the installation.
When the installation is finished you may
be asked to reboot. You should answer
Yes to this, as the software will not work
otherwise.
You will find detailed User Manuals for
Roxio Easy CD Creator Basic on the
installation CD. We would advise all users
to read these before using the software to
ensure that they benefit from the full range
of features available to them.
A D D I T I O N A L S O F T W A R E I N S T A L L A T I O N
Roxio VideoWave Movie Creator - PC Only
1. Insert the Roxio VideoWave Movie
Creator installation CD into your
CD drive.
2. The Roxio installation program
should launch automatically and
ask you if you want to install the
software.
3. Click “Yes” and follow the on screen
instructions on screen to complete
the installation.
4. When the installation is finished you
may be asked to reboot. You should
answer Yes to this, as the software
will not work otherwise.
You will find detailed User Manuals for
Roxio VideoWave Movie Creator on the
installation CD. We would advise all users
to read these before using the software to
ensure that they benefit from the full range
of features available to them.
Roxio Toast Lite - Mac Only
1. Insert the Roxio Lite installation CD
into your CD drive.
2. The Roxio installation program
should appear in a new window on
the Desktop
3. Double click the installer icon and
follow the on screen instructions on
screen to complete the installation.
4. When the installation is finished you
may be asked to reboot. You should
answer Yes to this, as the software
will not work otherwise.
You will find detailed User Manuals for
Roxio Toast Lite on the installation CD.
We would advise all users to read these
before using the software to ensure that
they benefit from the full range of features
available to them.

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Cyberlink PowerDVD - PC Only
1. Insert the Cyberlink PowerDVD
installation CD into your CD drive.
2. The Cyberlink installation program
should launch automatically and
ask you if you want to install the
software.
3. Click “Yes” and follow the on screen
instructions on screen to complete
the installation.
4. When the installation is finished
you may be asked to reboot. You
should answer Yes to this, as the
software will not work otherwise.
You will find detailed User Manuals for
Cyberlink PowerDVD on the installation
CD. We would advise all users to read
these before using the software to ensure
that they benefit from the full range of
Inserting Discs Into The Drive
1. Press the tray eject button in the
bottom right hand corner of the drive
once.
2. The tray will eject from the drive.
3. Place the disc that you want to
use on to the tray, ensuring that it
is placed with the label side facing
upwards and located within the
circular locating slot.
4. Do not push the tray back into the
drive using your hand, you should
always use the eject button by
pressing it once to return the tray
back into the drive.
U S I N G Y O U R E Z D V D + R W D R I V E
5. Your disc is now ready for use.
Emergency Ejection of Discs
1. Ensure that the power cable is
2. Place a straightened out paperclip into
the small hole situated at the front of the unit.
3. The tray should eject and you will now be
able to remove any discs that were stuck inside
the unit.
disconnected from your EZDVD+RW unit

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Reading Discs
CD-ROMs & DVD-ROMs - You should
follow the instructions in the user manual that
accompanies the software for details on how to
install or run the program.
Audio CDs - When these are inserted into the
drive the disc may automatically launch an Audio
CD playback program like Windows Media Player
or Real Player and start playback automatically. If
this is not the case you will need to run an Audio
CD playback program manually or possibly install
one if your computer does not have one installed by
default. You can find more information on Audio CD
playback applications using any good search engine.
DVD-Videos - To playback DVD videos
on your computer you will need to use a
software or hardware decoder to watch the
film. Amacom supply a software decoder called
PowerDVD (PC Only) with the EZDVD+RW
drive, which when installed will allow the
playback of DVD movies on your computer.
Apple Macintosh users will be able to use the
Apple DVD Player that is available from Apple’s
website.
Writing Discs
There are many different types of discs
that can be created and recorded using the
EZDVD+RW and the supplied software.
To ensure that you fully benefit from the
multitude of options available, Amacom
recommends reading the online user manuals
that accompany the software on their installation
CDs.
T R O U B L E S H O O T I N G
System Requirements - PC
Operating Systems:
Windows®98 Second Edition, Windows® Millennium,
Windows® 2000, and Windows® XP
Minimum Computer System Requirements:
Pentium® Compatible 350mhz, 64MB RAM.
Recommended Computer:
Pentium® PIII 500mhz, 128MB RAM
Disk Space/Drive:
350 MB for application, 1GB working space (6GB
recommended).
4x or Higher CDROM Drive (for driver/software
installation)
Graphics Card:
SVGA Video Card with at least 4MB Video RAM
Minimum display resolution of 1024x768 at 16 bit color
Interfaces:
SBP2 Compliant IEEE1394 FireWire Controller
OR
USB 2.0 Compliant USB Controller

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System Requirements - Mac
Operating Systems:
Mac OS 9.1 or Higher
Minimum Computer System Requirements:
Apple iBook™, iMac™ or Power Macintosh™
Disk Space/Drive:
350 MB for application, 1GB working space (6GB
recommended).
4x or Higher CDROM Drive (for driver/software
installation)
Graphics Card:
SVGA Video Card with at least 4MB Video RAM
Minimum display resolution of 1024x768 at 16 bit color
Graphics Card:
Minimum display resolution of 1024x768 at 16
bit color.
Interfaces:
SBP2 Compliant IEEE1394 FireWire Controller
OR
USB 2.0 Compliant USB Controller
USB 2.0 Guidelines
Do’s:
· You can connect and disconnect your
USB cable while your computer is on
if you are using a Mac® or running
Windows® 98, 98SE, ME, 2000 or
XP. (To prevent any data loss, stop the
EZDVD+RW before disconnecting the
interface cable from the computer or
EZDVD+RW).
NOTE: PC users must stop the USB
cable by using the icon in the system
tray. Mac® users should select the
EZDVD+RW and drag the disk onto the
wastebasket icon.
· You can optimise your USB EZDVD+RW
drives performance by disconnecting
other USB devices when using your
USB EZDVD+RW. The performance of
all USB devices decreases as additional
USB devices are connected.
· You can ensure maximum performance
by connecting your EZDVD+RW
USB cable directly to one of the USB
connections on your computer instead of
to a USB hub or keyboard.
· You can avoid some system
lockups by waiting at least 30
seconds after connecting or
disconnecting any USB device.
(This allows the system to re-
enumerate the USB bus). Do not
connect, disconnect or use any
other USB device during this time.
Follow these guidelines to ensure optimal and reliable performance of your EZDVD+RW Drive.
Guidelines

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Don’ts:
· Do not connect or disconnect any
USB device while the EZDVD+RW
is transferring information – data
loss will result! To prevent any data
loss, stop the EZDVD+RW before
disconnecting the interface cable from
the computer or EZDVD+RW.
· Do not use any USB cables with
your EZDVD+RW other than
Amacom® cables. Never use a
USB extension cable with your USB
EZDVD+RW - data loss may result!
Do not connect more than two USB devices to a single computer. (More than two USB devices will
significantly reduce performance).
NOTE: If the amber activity light is blinking, the EZDVD+RW is transferring data. Wait to connect or
disconnect any other USB device until the activity light stops blinking.
FireWire Guidelines®
Follow these guidelines to ensure optimal and reliable performance of your Amacom® EZDVD+RW drive.
Do’s:
· You can connect and disconnect your
Firewire® cable while your computer is
on if you are using a Mac® or running
Windows® 98SE, ME, 2000 or XP.
(To prevent any data loss, stop the
EZDVD+RW before disconnecting the
interface cable from the computer or
EZDVD+RW).
NOTE: PC users must stop the
Firewire® cable by using the icon in the
system tray. Mac® users should select
the EZDVD+RW and drag the disk onto
the wastebasket icon.
You can optimise your Firewire®
EZDVD+RW drives performance by
disconnecting other Firewire® devices
when using your Firewire® EZDVD+RW.
The performance of all Firewire® devices
decreases as additional Firewire® devices
are connected.
· You can ensure maximum
performance by connecting your
EZDVD+RW Firewire® cable
directly to one of the Firewire®
connections on your computer
instead of to other Firewire®
devices.
You can use the EZDVD+RW
Firewire® cable with SBP-
2 compliant controllers. The
EZDVD+RW is designed to work
on SBP-2 compliant controllers
as a bus-powered device.
Contact the manufacturer of your
computer if you do not know the
type of Firewire® controller in your
computer.

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Don’ts:
· Do not connect or disconnect
any Firewire® device while the
EZDVD+RW is transferring
information – data loss will result!
To prevent any data loss, stop the
EZDVD+RW before disconnecting
the interface cable from the computer
or EZDVD+RW.
· Do not use any Firewire cables
with your EZDVD+RW other than
Amacom® cables.
NOTE: If the amber activity light is blinking, the EZDVD+RW is transferring data. Wait to
connect or disconnect any other Firewire® device until the activity light stops blinking.
Troubleshooting
CAUTION! The USB EZDVD+RW cable is designed to the latest USB specification. However, there
are some USB devices (including controller chips and hubs) currently available on the market that do not
conform to the USB standard. If you experience problems after connecting the EZDVD+RW drive, your
system may contain a non-compliant USB controller. Contact the manufacturer of the USB controller or your
computer for possible solutions.
· If you did not reboot your computer
after installing the Amacom® drivers,
do so now.
· Check all connections.
· Make sure the drive system is
receiving power.
· Make sure you are using USB
cables supplied by Amacom.
· Make sure the Amacom® drivers
are installed. The Amacom®
software CD shipped with your
EZDVD+RW includes drivers
required for the USB cable. Restart
after running the Amacom® drivers
installer.
· If you are connected to a USB
hub, ensure the hub is connected
correctly and has power.
· Try connecting the EZDVD+RW
drive directly to one of the USB
connections on your computer,
rather than a USB hub or keyboard.
· If the problem continues, there
may be an extension conflict on
your system. Please consult the
Amacom® web site for additional
troubleshooting information.
The EZDVD+RW Icon Does Not Appear on a Mac® OS Desktop:

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· Check all connections.
· Make sure the drive system is
receiving power.
· Make sure you are using USB
cables supplied by Amacom®.
· If you are connected to a USB
hub, ensure the hub is connected
correctly and has power.
The Flip2disk® Is Not Assigned a Drive Letter under Windows®:
· Try connecting the EZDVD+RW
drive directly to one of the USB
connections on your computer,
rather than a USB hub or keyboard.
· Check to see if your USB controller
is enabled and is working correctly.
This can be done by looking
under “Device Manager” for
USB controllers. If you see an
exclamation mark or red X next
to any of your USB controllers or
if they are not listed at all, there is
a problem with the USB controller
and you should contact the
Check your BIOS to ensure USB is enabled.
Refer to your computer’s User’s Guide or
manual for directions.
EZDVD+RW USB Drive Performance Seems Slow:
Other USB devices connected at the same time as the EZDVD+RW drive can affect the EZDVD+RW
drives performance, especially digital cameras or scanners that are processing large amounts of data.
If you are using a hub to connect several devices to your computer, disconnect the other devices and
connect the device directly to either of the computer’s USB ports.
Your EZDVD+RW Drive Stops Responding (Locks up), or Information Gets Lost or Corrupted While
You Are Saving or Copying Files:
The problem is probably due to a non-compliant USB controller chip or other USB device on your
computer system. Try the following suggestions:
• Carefully follow the USB Guidelines.
They are designed to help you avoid
some of the problems caused by non-
compliant USB devices.
Upgrade your system software to Windows
98 Second Edition. This version of Windows
98 includes USB driver upgrades that fix
most of the problems associated with USB
controllers and motherboards.
Upgrade your system software to
Windows 98 Second Edition. This
version of Windows 98 includes
USB driver upgrades that fix most of
the problems associated with USB
controllers and motherboards.
Do not connect or disconnect any USB device
while the EZDVD+RW drive is transferring
information. Data loss will result!
CAUTION! USB devices (including controller chips, hubs, cables, cards, mice, joysticks, and peripherals)
that do not comply with the USB specification may cause system lockups or possible data loss when used
with your EZDVD+RW USB drive. If you are not sure that a USB device complies with the latest USB
specification, contact the manufacturer of the device.
• If you did not reboot your computer
after installing the EZDVD+RW
drivers, do so now.
• Check all connections.
• Make sure the EZDVD+RW is
receiving power. If you are using a
4 pin connector, make sure your
power supply is connected and
working. If you are using a 6 pin
connector make sure the green
power light is on.
• If the problem continues, there
may be an extension conflict on
your system. Please consult the
Amacom® web site for additional
troubleshooting information.

A M A C O M E Z D V D + R W
17
Do not connect or disconnect any USB device
while the EZDVD+RW drive is transferring
information. Data loss will result!
The EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer:
Some older laptops use a USB port called an “Open Host” that is not compliant with the latest USB
specification. If your laptop has an “Open Host” USB port, your EZDVD+RW USB drive may not be assigned
a drive letter when connected to the laptop. Try following the USB Guidelines. They are designed to help
you avoid some of the problems caused by non-compliant USB devices. If you continue to have problems,
contact the manufacturer of your laptop computer for additional information.
Troubleshooting For Firewire®
The EZDVD+RW Icon Does Not Appear on a Mac® OS Desktop:
• If you did not reboot your computer
after installing the EZDVD+RW
drivers, do so now.
• Check all connections.
• Make sure the EZDVD+RW is
receiving power. If you are using a
4 pin connector, make sure your
power supply is connected and
working. If you are using a 6 pin
connector make sure the green
power light is on.
• Make sure the Amacom® drivers
are installed. The Amacom®
software CD shipped with your
EZDVD+RW includes drivers
required for the Firewire® cable.
Restart after running the Amacom®
drivers installer.
• If you are connected to a Firewire®
repeater/hub, ensure it is connected
correctly and has power.
• Try connecting the EZDVD+RW
Firewire® cable directly to one of
the Firewire® connections on your
computer, rather than a Firewire®
device.
• If the problem continues, there
may be an extension conflict on
your system. Please consult the
Amacom® web site for additional
troubleshooting information.
It may be because there are other bus-powered devices connected and there is not enough available
power for the EZDVD+RW. If this condition exists try the following:
• Disconnect other Firewire® devices from the computer.
• Connect the AC adapter to the other device(s).
NOTE: To prevent data loss, do not plug in additional Firewire® devices
while any Firewire® device is in use.

A M A C O M E Z D V D + R W
18
Your EZDVD+RW Stops Responding (Locks up), or Information Gets Lost or
Corrupted While You Are Saving or Copying Files:
PC Users:
The problem is probably due to a Firewire® controller chip or other Firewire® device on your computer
system that is not SBP-2 compliant. Try the following suggestions:
• Carefully follow the Firewire®
Guidelines. They are designed
to help you avoid some of the
problems caused by non-compliant
Firewire® devices.
• If the problem still continues, you
may want to upgrade the Firewire®
controller in your computer system
to one that complies with the
FireWire SBP-2 specification. In
this case, contact your computer
manufacturer for help.
• Do not disconnect the EZDVD+RW
drive while it is transferring
information—data loss will result!
You must have Windows 98 SE, Me, Windows 2000 or Windows XP to use the
EZDVD+RW Firewire® drive.
CAUTION! Firewire® devices (including controller chips, cables, cards, and
peripherals) that do not comply with the Firewire® specication may cause
system lockups or possible data loss when used with your EZDVD+RW
Firewire® drive. If you are not sure that a Firewire® device complies with the
latest Firewire® specication, contact the manufacturer of the device.

A M A C O M E Z D V D + R W
19
Identifying Your Version of Windows® 98:
Your EZDVD+RW Firewire® drive will only run under Windows 98 Second Edition. Follow these
instructions, if you are unsure which version of Windows 98 is installed on your computer:
• Right click on the icon for My Computer and select Properties.
• Click the tab for General.
• Your version of Windows 98 is listed in the upper right hand corner of the window. If the System
information does not read “Microsoft Windows 98 Second Edition 4.10.2222A,” you will need
to update your operating system.

A M A C O M E Z D V D + R W
20
UK & Europe:
Web site: www.amacom-tech.com
E-mail:
Technical Support – [email protected]
Sales Enquiries – [email protected]
General Enquiries – [email protected]
Telephone: [phone]
Facsimile: [phone]
Post:- Amacom Technologies Limited, 7 Western Avenue Business Park,
C O N T A C T D E T A I L S