Americaloc ST4340 User manual

Activate your account and device AMERICALOC ST4340
Go to www.americaloc.com, select
United States and click the
Activate Now button.
Before using our products or installing a device, carefully read our legal terms which you can nd at
https://us.americaloc.com/legal_info.html
Fill in the required information. The IMEI
code can be found below the bar code
that is printed on the back of your device.
Your account will now be ready to use.
Go to www.americaloc.com and
log in with the username and
password established in the
previous step.
Purchase one of our service plans by
clicking on the Click to pay service button.
A window will open to provide you with
payment instructions.
Turn OFF and then ON the device after initial service payment. Your device already comes
with a SIM card installed. Please do not remove the SIM card.
1
3
2
4
5
Appearance and LED behavior
Welcome to AMERICALOC
IMPORTANT: Your complete satisfaction is our rst priority! If you have a problem or need assistance
please contact us at [e-mail]. Rest assured we will nd a solution for you. Our friendly,
knowledgeable customer service representatives are standing by to explain our services and to assist
you in getting the most from your GPS tracking service.
If you plan to use the unit outside of the U.S. please contact Americaloc support so we can congure
your unit or provide a dierent SIM card if needed.
If you do not wire the ignition cable please contact support so we can congure your unit to detect
ignition by motion.
LED Device Status Blink Count
(Fast continuous ashing)
CEL
(blue)
GPS
(red)
Connected
Server Communication Error
LTE-M1 Communication Error
No network
SIM PIN Locked
Can not attach to Network
No SIM
Connected
GPS chip is searching GPS info
GPS Chipset Error or
GPS Antenna Error
1
2
3
4
5
6
7
1
2
4
The blue wire is used for ignition detection. It is strongly recommended to connect this wire to ignition
key at “RUN” position as shown above.
An alternative to connecting to the ignition switch is to nd a non-permanent power source (like the
power source for FM radio) that is only available when the vehicle is running. Ignition signal can be
congured to start transmitting information to the backend server when ignition is on and to enter
power saving mode when ignition is o.
GROUND
IGNITION
Ignition Positions
1 ) O
2 ) Accesories
3 ) Run (Use this one)
4 ) Start
1
2
3
4
Best place: Under front dashboard
Device Vin
-
8 V-32V
PINOUT
1. Vin, Red
2. GND, Black
3. IGN, Blue
ST4340
st
nd
rd
th st
nd
rd
th
Installation Diagram ST4340
Note: Cables that are not used in this installation must be individually cut and covered with black/electrical
tape to avoid short circuit.
Recommendation: Professional installation is recommended. Stereo and car alarm installers
usually know how to install these devices.

2. How does this technology work?
Your device reads data from satellites to nd its location; it then uses mobile networks to transmit its
location to our servers. Your device needs both: mobile network and GPS signals to work.
3. Do I need to purchase or provide a SIM card?
No, we ship the device with the SIM card it needs to transmit data. That SIM card only works with this
device.
4. Do I need to install the SIM card?
No, the card is already installed. Please do not remove it.
5. I can´t see my device’s location on the website.
If your device is powered ON, there are 2 reasons for this problem:
• Poor mobile network signal: Your device may be in a zone with poor mobile data coverage.
It will start transmitting again as soon as it gets into a better coverage zone. The device has an internal
memory to store locations in those cases. That information will be transmitted as soon as the device can
connect to the network again.
• Poor GPS signal: Your device may have lost GPS signal. That may happen when your GPS tracker is
covered by a thick surface or if your device is inside a building, underground or near tall buildings.
Frequently asked questions:
Dear Customer. This section contains very important information. Please do not skip it.
Show location: Your device updates its location at predened intervals. The default interval is one
minute while moving. You can change the conguration of the device while in motion using
the “Settings tool”(wrench). Please contact us in order to change the location update interval while
the device is stationary.
Device settings: Click this icon to access and congure your device’s settings. You can change the
location update interval while the device is in motion and congure email or text messages
notications following these directions:
7. Does weather aect my device?
Atmospheric conditions, such as rain or snow, can weaken signals. Extreme temperatures can also aect
battery operated devices and cause signal degradation which may result in lower accuracy or communication
failures. Please do not put the device on a very hot or humid place, avoid exposure to direct sunlight. Too high
temperatures will damage the device or even cause battery explosion.
A. HOW TO LOCATE YOUR DEVICE
Follow these instructions to locate your device:
1. Click on menu 1. Devices; your list of devices will appear and you will see a group of buttons next to your
device.
Basic Location Instructions:
B. HOW TO WATCH HISTORY (User interface may change if you are using the website on a desktop or in a
mobile phone)
1. Click on “History” tab. Select from the list of pre-determined date and time ranges or select
Advanced Search to perform a historical search.
2. Click Search to view the results of the device you selected. Then Click Watch to view a map and
table of all the actions and paths taken by a given device for the date range selected.
3. Click on each icon in the path or table to display the corresponding details.
6. My device reports a location that is slightly o from the actual location.
Accuracy depends on many factors beyond our control. For example: weather, clouds, tall buildings
or trees, bodies of water and device location.
8. How do I process the payment of my tracking service?
Ten days before the service expires it will pop up a button which says: “Expires soon. Click to renew”. Please
click on there, choose the tracking plan that you want to pay for and ll in the credit card/ Paypal account
information. Please remember we don’t do automatic debits.
1. Click on “Notications”
2. Click on “New notication”
3. Choose the type of notication (If ignition cable is installed, most recommended
is "IgnitonOn").
4. Enter your email address or your cellphone number as follows:
1+cell phone [email protected]
Thank you for choosing
For further information please contact us at suppor[email protected], 8558303390 or watch our
video tutorials at our YouTube channel:
https://www.youtube.com/channel/UC3i6ZrVLBqEvikB7XEobi5g
To download our app please search by “Americaloc Viewer” in the Google Play Store and in the
App Store.
1. How long does it take to activate my device after processing a payment?
Your device will be active after the payment once you turn it o and turn it back on.
9. How do I know when my service expires?
Click on “Account options”
Click on “Get info” next to “My services”.