AMPOZA Open Sesame User manual
Ampoza Open Sesame
Smart Garage Camera with Remote Control
Get Started
Ampoza
Connect the power
adapter to your Ampoza
Open Sesame. Don’t
worry about physical
installation just yet; we’ll
handle that later.
Download the Ampoza
app from the Apple App
Store or Google Play
Store on a compatible
phone or tablet. You’ll
finish the rest of setup
from the app.
A-C250-17052022-EN
Safety, Warranty and Regulatory Guide for Ampoza Open
Sesame
This booklet provides important safety, regulatory and
warranty information that you should read before using
your Ampoza Open Sesame. You can find an online version
of this document at ampoza.com/legal.
Basic Safety
WARNING: HEALTH AND SAFETY INFORMATION
To avoid damaging your device, accessories or any
connected devices, and to reduce the risk of personal
injury, discomfort, property damage or other potential
hazards, follow the precautions below and those found in
the Ampoza Open Sesame Safety, Warranty and
Regulatory Manual at ampoza.com/legal.
Handle your Ampoza Open Sesame with care. You may
damage the device if you disassemble, drop, bend, burn,
crush or puncture your device. Don’t expose your Ampoza
Open Sesame to liquids, which can cause a short circuit
and overheating. If it gets wet, do not attempt to dry it
using an external heat source. Do not use your Ampoza
Open Sesame in the bathroom. Do not expose your
Ampoza Open Sesame to direct sunlight. Ampoza Open
Sesame and its power adapter are designed to work best
in ambient temperatures between -4 and 122 ºF (-20 and
50 ºC) and should be stored between ambient
temperatures of -4 and 140 ºF (-20 and 60 ºC). Do not
expose Ampoza Open Sesame to temperatures above 140
ºF (60 ºC) as this may damage the product or pose a risk
of fire.
Be sure the power adapter and device are well ventilated
when in use. Using damaged cables or power adapters or
using them when moisture is present can cause fire,
electric shock, injury or damage to the device or other
property. Make sure the power adapter is plugged into a
receptacle near the device and is easily accessible. This
product is intended for use with a certified Limited Power
Source (LPS) rated 5V DC, maximum 2 Amp. Only power
your Ampoza Open Sesame with the included power
adapter and cable or compatible accessories. Failure to
use compatible accessories can cause fire, electric shock,
injury or damage to the device and accessories.
Maintain a distance of 8 inches (20 cm) from your body to
be consistent with how the device is tested for compliance
with RF exposure requirements.
Contact customer service and do not use your Ampoza
Open Sesame if it isn’t working properly or has been
damaged.
Risk Of Severe Injury
TO REDUCE THE RISK OF SEVERE INJURY TO PERSONS, DO NOT
USE AMPOZA OPEN SESAME WITH EITHER ONE-PIECE OR
SWINGING DOORS. USE THIS DEVICE ONLY WITH SECTIONAL
DOORS.
If using Ampoza Open Sesame with a residential garage
door opener, the product must be used only with door
openers manufactured after 1993 that use photoelectric
sensors located near the bottom of the door track.
Proper Handling and Use
Follow these guidelines when cleaning your Ampoza Open
Sesame.
Care and Cleaning
Unplug the device and adapter before cleaning during
lightning storms, or when unused for extended periods of
time. Use a clean, soft and dry cloth to clean the device
and power adapter. Do not use any chemical detergent,
powder or other chemical agents (such as alcohol or
benzene) to clean your Ampoza Open Sesame.
Service and Support
For online help and support, visit ampoza.com/support
Regulatory Information
Regulatory information, certification and compliance
marks specific to Ampoza Open Sesame can be found on
your device. Additional regulatory and environmental
information can be found at ampoza.com/legal.
Manufacturer Address:
Ampula Inc. 160 E Tasman Drive, Suite 112, San Jose, CA,
95134, USA
EMC Compliance
Important: this device and power adapter have
demonstrated Electromagnetic Compatibility (EMC)
compliance under conditions that include the use of
compliant peripheral devices and shielded cables
between system components. It is important that you use
compliant peripheral devices and shielded cables
between system components to reduce the possibility of
causing interference to radios, televisions and other
electronic devices.
Changes or modifications to this product not authorized
by Ampoza could void the electromagnetic compatibly
(EMC) and wireless compliance and negate your authority
to operate the product.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
© Ampula. All Rights Reserved. Ampoza and Ampoza Open
Sesame are trademarks of Ampula, Inc.
App Store, iPhone, iPad and iPod touch are registered
trademarks of Apple Inc. Google Play and the Google Play
logo are trademarks of Google LLC.
Ampoza Hardware Limited Warranty
USA and Canada
This Limited Warranty applies only if you purchased your
Ampoza product (“Ampoza Product”) in the United States
or Canada.
What does this warranty cover and how long does it last?
Ampoza warrants that a new Ampoza Product (including
any ancillary parts that may be packaged with it) will be
free form defects in materials and workmanship under
normal use in accordance with Ampoza’s published user
documentation for one year from the date of original retail
purchase in its original packaging by you. If an Ampoza
Product has been refurbished, Ampoza warrants that the
Ampoza Product (including any ancillary parts that may
be packaged with it) will be free from defects in materials
and workmanship under normal use in accordance with
Ampoza’s published user documentation for ninety days
from the original date of retail purchase by you (these
warranties are collectively referred to as our “Limited
Warranty”).
What will Ampoza do?
(THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this
Limited Warranty arises and you return your Ampoza
Product during the Limited Warranty period (which is one
year for new Ampoza Products and ninety days for
refurbished Ampoza Products), Ampoza will in its sole
discretion and to the extent permitted by law repair your
Ampoza Product using new or refurbished parts, replace
your Ampoza Product with a new or refurbished Ampoza
Product functionally at least equivalent to yours or accept
the return of your Ampoza Product in exchange for a
refund of the purchase price you paid for your Ampoza
Product. If Ampoza repairs or replaces your Ampoza
Product, the repaired or replaced Ampoza Product will
continue to be warranted for the remaining time of the
original warranty period. All returned parts for which you
have received a replacement will become the property of
Ampoza. Repair or replacement may result in loss of data.
Nothing in this Limited Warranty will reduce or otherwise
affect your statutory rights in relation to your Ampoza
Product.
THIS LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS
WARRANTY AMPOZA PROVIDES FOR YOUR AMPOZA PRODUCT
AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY
KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM
COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR
AMPOZA PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE PERIOD
OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR
NINETY DAYS, DEPENDING ON WHETHER YOUR AMPOZA
PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
What does this warranty not cover?
This Limited Warranty is only valid and enforceable in
locations where the Ampoza Product is sold and will apply
only if you purchased your Ampoza Product from Ampoza
or its authorized resellers. This Limited Warranty only
applies to hardware components (and not any software
elements) of the Ampoza Product, and this Limited
Warranty does not apply to damage caused by: (1) normal
wear and tear; (2) accidents; (3) misuse (including failure
to follow product documentation); (4) neglect; (5)
disassembly; (6) alterations; (7) service other than by
Ampoza-authorized technicians; and (8) external causes
such as, but not limited to: water damage, exposure to
sharp objects, exposure to excessive force, anomalies in
the electrical current supplied to the Ampoza Product, and
extreme t thermal or environmental conditions. This
Limited Warranty does not guarantee that use of the
Ampoza Product will be uninterrupted or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA
AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY,
“AMPOZA PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY
THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING
NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR
OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT MAY BE
INCURRED BY YOU IN CONNECTION WITH YOUR AMPOZA
PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA,
WHETHER OR NOT AN AMPOZA PARTY OR ITS REPRESENTATIVES
HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE
POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY
UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE AMPOZA PARTIES’ TOTAL
LIABILITY IN CONNECTION WITH YOUR AMPOZA PRODUCT OR
THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU
ACTUALLY PAID AMPOZA FOR YOUR AMPOZA PRODUCT.
Some states, provinces or termites do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.
How do you make a claim?
To make a claim under the Limited Warranty, please
contact Ampoza Product Support at
ampoza.com/support. You must provide your name,
contact information, and the setup code of your Ampoza
Product to receive support. You may also be required to
provide a purchase receipt.
Other Limitations:
No vendor, seller, authorized reseller, employee or
representative of Ampoza or its affiliates or any third party
is authorized to make any modification, extension, or
addition to this Limited Warranty. If any term of this Limited
Warranty is held to be illegal or unenforceable, the
remaining terms of this Limited Warranty will remain in full
force and effect.
How state, province, territory, and other laws apply to you:
This warranty gives you specific legal rights, and you may
also have other rights that vary from jurisdiction to
jurisdiction.
This Limited Warranty is given by Ampula Inc., organized in
the state of Washington whose principle place of business
is at 160 E Tasman Drive, Suite 112, San Jose, CA, 95134,
United States.
Safety, Warranty and Regulatory Guide for Ampoza Open
Sesame
This booklet provides important safety, regulatory and
warranty information that you should read before using
your Ampoza Open Sesame. You can find an online version
of this document at ampoza.com/legal.
Basic Safety
WARNING: HEALTH AND SAFETY INFORMATION
To avoid damaging your device, accessories or any
connected devices, and to reduce the risk of personal
injury, discomfort, property damage or other potential
hazards, follow the precautions below and those found in
the Ampoza Open Sesame Safety, Warranty and
Regulatory Manual at ampoza.com/legal.
Handle your Ampoza Open Sesame with care. You may
damage the device if you disassemble, drop, bend, burn,
crush or puncture your device. Don’t expose your Ampoza
Open Sesame to liquids, which can cause a short circuit
and overheating. If it gets wet, do not attempt to dry it
using an external heat source. Do not use your Ampoza
Open Sesame in the bathroom. Do not expose your
Ampoza Open Sesame to direct sunlight. Ampoza Open
Sesame and its power adapter are designed to work best
in ambient temperatures between -4 and 122 ºF (-20 and
50 ºC) and should be stored between ambient
temperatures of -4 and 140 ºF (-20 and 60 ºC). Do not
expose Ampoza Open Sesame to temperatures above 140
ºF (60 ºC) as this may damage the product or pose a risk
of fire.
Be sure the power adapter and device are well ventilated
when in use. Using damaged cables or power adapters or
using them when moisture is present can cause fire,
electric shock, injury or damage to the device or other
property. Make sure the power adapter is plugged into a
receptacle near the device and is easily accessible. This
product is intended for use with a certified Limited Power
Source (LPS) rated 5V DC, maximum 2 Amp. Only power
your Ampoza Open Sesame with the included power
adapter and cable or compatible accessories. Failure to
use compatible accessories can cause fire, electric shock,
injury or damage to the device and accessories.
Maintain a distance of 8 inches (20 cm) from your body to
be consistent with how the device is tested for compliance
with RF exposure requirements.
Contact customer service and do not use your Ampoza
Open Sesame if it isn’t working properly or has been
damaged.
Risk Of Severe Injury
TO REDUCE THE RISK OF SEVERE INJURY TO PERSONS, DO NOT
USE AMPOZA OPEN SESAME WITH EITHER ONE-PIECE OR
SWINGING DOORS. USE THIS DEVICE ONLY WITH SECTIONAL
DOORS.
If using Ampoza Open Sesame with a residential garage
door opener, the product must be used only with door
openers manufactured after 1993 that use photoelectric
sensors located near the bottom of the door track.
Proper Handling and Use
Follow these guidelines when cleaning your Ampoza Open
Sesame.
Care and Cleaning
Unplug the device and adapter before cleaning during
lightning storms, or when unused for extended periods of
time. Use a clean, soft and dry cloth to clean the device
and power adapter. Do not use any chemical detergent,
powder or other chemical agents (such as alcohol or
benzene) to clean your Ampoza Open Sesame.
Service and Support
For online help and support, visit ampoza.com/support
Regulatory Information
Regulatory information, certification and compliance
marks specific to Ampoza Open Sesame can be found on
your device. Additional regulatory and environmental
information can be found at ampoza.com/legal.
Manufacturer Address:
Ampula Inc. 160 E Tasman Drive, Suite 112, San Jose, CA,
95134, USA
EMC Compliance
Important: this device and power adapter have
demonstrated Electromagnetic Compatibility (EMC)
compliance under conditions that include the use of
compliant peripheral devices and shielded cables
between system components. It is important that you use
compliant peripheral devices and shielded cables
between system components to reduce the possibility of
causing interference to radios, televisions and other
electronic devices.
Changes or modifications to this product not authorized
by Ampoza could void the electromagnetic compatibly
(EMC) and wireless compliance and negate your authority
to operate the product.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
© Ampula. All Rights Reserved. Ampoza and Ampoza Open
Sesame are trademarks of Ampula, Inc.
App Store, iPhone, iPad and iPod touch are registered
trademarks of Apple Inc. Google Play and the Google Play
logo are trademarks of Google LLC.
Ampoza Hardware Limited Warranty
USA and Canada
This Limited Warranty applies only if you purchased your
Ampoza product (“Ampoza Product”) in the United States
or Canada.
What does this warranty cover and how long does it last?
Ampoza warrants that a new Ampoza Product (including
any ancillary parts that may be packaged with it) will be
free form defects in materials and workmanship under
normal use in accordance with Ampoza’s published user
documentation for one year from the date of original retail
purchase in its original packaging by you. If an Ampoza
Product has been refurbished, Ampoza warrants that the
Ampoza Product (including any ancillary parts that may
be packaged with it) will be free from defects in materials
and workmanship under normal use in accordance with
Ampoza’s published user documentation for ninety days
from the original date of retail purchase by you (these
warranties are collectively referred to as our “Limited
Warranty”).
What will Ampoza do?
(THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this
Limited Warranty arises and you return your Ampoza
Product during the Limited Warranty period (which is one
year for new Ampoza Products and ninety days for
refurbished Ampoza Products), Ampoza will in its sole
discretion and to the extent permitted by law repair your
Ampoza Product using new or refurbished parts, replace
your Ampoza Product with a new or refurbished Ampoza
Product functionally at least equivalent to yours or accept
the return of your Ampoza Product in exchange for a
refund of the purchase price you paid for your Ampoza
Product. If Ampoza repairs or replaces your Ampoza
Product, the repaired or replaced Ampoza Product will
continue to be warranted for the remaining time of the
original warranty period. All returned parts for which you
have received a replacement will become the property of
Ampoza. Repair or replacement may result in loss of data.
Nothing in this Limited Warranty will reduce or otherwise
affect your statutory rights in relation to your Ampoza
Product.
THIS LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS
WARRANTY AMPOZA PROVIDES FOR YOUR AMPOZA PRODUCT
AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY
KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM
COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR
AMPOZA PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE PERIOD
OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR
NINETY DAYS, DEPENDING ON WHETHER YOUR AMPOZA
PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
What does this warranty not cover?
This Limited Warranty is only valid and enforceable in
locations where the Ampoza Product is sold and will apply
only if you purchased your Ampoza Product from Ampoza
or its authorized resellers. This Limited Warranty only
applies to hardware components (and not any software
elements) of the Ampoza Product, and this Limited
Warranty does not apply to damage caused by: (1) normal
wear and tear; (2) accidents; (3) misuse (including failure
to follow product documentation); (4) neglect; (5)
disassembly; (6) alterations; (7) service other than by
Ampoza-authorized technicians; and (8) external causes
such as, but not limited to: water damage, exposure to
sharp objects, exposure to excessive force, anomalies in
the electrical current supplied to the Ampoza Product, and
extreme t thermal or environmental conditions. This
Limited Warranty does not guarantee that use of the
Ampoza Product will be uninterrupted or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMPOZA
AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY,
“AMPOZA PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY
THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING
NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR
OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT MAY BE
INCURRED BY YOU IN CONNECTION WITH YOUR AMPOZA
PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA,
WHETHER OR NOT AN AMPOZA PARTY OR ITS REPRESENTATIVES
HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE
POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY
UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE AMPOZA PARTIES’ TOTAL
LIABILITY IN CONNECTION WITH YOUR AMPOZA PRODUCT OR
THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU
ACTUALLY PAID AMPOZA FOR YOUR AMPOZA PRODUCT.
Some states, provinces or termites do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.
How do you make a claim?
To make a claim under the Limited Warranty, please
contact Ampoza Product Support at
ampoza.com/support. You must provide your name,
contact information, and the setup code of your Ampoza
Product to receive support. You may also be required to
provide a purchase receipt.
Other Limitations:
No vendor, seller, authorized reseller, employee or
representative of Ampoza or its affiliates or any third party
is authorized to make any modification, extension, or
addition to this Limited Warranty. If any term of this Limited
Warranty is held to be illegal or unenforceable, the
remaining terms of this Limited Warranty will remain in full
force and effect.
How state, province, territory, and other laws apply to you:
This warranty gives you specific legal rights, and you may
also have other rights that vary from jurisdiction to
jurisdiction.
This Limited Warranty is given by Ampula Inc., organized in
the state of Washington whose principle place of business
is at 160 E Tasman Drive, Suite 112, San Jose, CA, 95134,
United States.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
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