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FAQs
Q: Video Loss appears where the image from my camera should be displaying on my
DVR?
A: 1. Check the extension cable (power and video) is securely connected to the
camera.
2. Check the video output from the camera is securely connected to a video input
channel on the DVR.
3. Check the power from the camera is securely connected to a power supply.
Q: When I view an image from the camera at night I only see a bright spot and no
image?
A: A reflecon can be caused in night vision mode if the camera is looking through a
window. At night, the infrared light the camera uses to see in the dark can ‘bounce
back’ off a reflecve surface (such as glass, water, spider webs, some ceramics and so
on) and effecvely blind the camera. If you want to see outside, mount the camera
outside - we made it weatherproof for a reason!
Q: The BNC extension cable will not connect to my TV?
A: Many TV’s and monitors do not have a BNC connector but do have an RCA
connector. Connect a BNC to RCA adapter to the end of the extension cable and then
plug into the RCA video input on your TV or monitor.
③ Connect DVR to router via Ethernet cable.
④ Connect mouse to USB port on DVR, then power on DVR and cameras.
NOTE: The picture shown is for your reference only. Please adhere to the actual
product instead.