Appro VS-2311BE User manual

Before trying to connect or operate this product, please read this manual completely
INSTALLATION &
OPERATION MANUAL
Video Server
VS-2311BE

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Table Of Contents
SAFETY PRECAUTIONS .............................................................................3
1. PRODUCT FEATURES.............................................................................4
1.1 PRODUCT INSTRUCTIONS .....................................................................4
1.2 PRODUCT FEATURES ...........................................................................4
1.3 TECHNICAL SPECIFICATIONS ................................................................6
2. DESCRIPTION OF THE FRONT/REAR VIEW.........................................9
2.1 FRONT PANEL......................................................................................9
2.2 REAR PANEL .....................................................................................10
2.3 ALARM I/O PIN CONFIGURATION ......................................................11
2.4 THE USB FUNCTION ..........................................................................13
2.5 POE (POWER OVER ETHERNET).........................................................14
3. INSTALLATION ......................................................................................15
3.1 UPDATING SYSTEM SOFTWARE.................................................15
3.2 VIDEO SERVER SD CARD TROUBLESHOOTING ....................................17
4. Network Configuration..........................................................................18
4.1 CABLE CONNECTIONS........................................................................18
4.1.1 Connect to a computer ......................................................................................................................18
4.1.2 Connect to a LAN Hub (INTRANET) .............................................................................................19
4.1.2 Connect to a PoE HUB .....................................................................................................................19
4.2 CONFIGURE YOUR VIDEO SERVER NETWORK SETTINGS......................20
4.2.1 Enable DHCP Function.....................................................................................................................20
4.2.2 Set Static IPAddress .........................................................................................................................20
4.3 TCP/IP COMMUNICATION SOFTWARE .................................................22
4.4 TCP/IP INSTALLATION .......................................................................23
4.5 TCP/IP CONFIGURATION SETTING ......................................................24

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4.6 CONNECTION TESTING.......................................................................25
5. Operating Instructions for Image Software and Network..................27
5.1 MICROSOFT INTERNET EXPLORER ......................................................28
5.1.1 Connecting the Video Server ...........................................................................................................28
5.1.2 Change Image Setting......................................................................................................................30
5.1.3 Change the Network Setting............................................................................................................33
5.1.4 Change the System Setting ..............................................................................................................44
5.1.5 Change the Application Setting .......................................................................................................52
5.1.6 View the SD card files......................................................................................................................61
5.1.7 Control the Speed Domes ................................................................................................................62
5.1.8 PPPoE & DDNS...............................................................................................................................63
5.2 THE CMS (CENTRAL MANAGEMENT SYSTEM) SOFTWARE ...................65
5.2.1 Introduction to the CMS ..................................................................................................................65
5.2.2 Install the CMS in your PC..............................................................................................................66
5.2.3 Login the software............................................................................................................................67
5.2.4 Operation..........................................................................................................................................69
6. ADVANCED OPERATION......................................................................81
7. SPECIFICATIONS...................................................................................85
8. Functions of client PC...........................................................................87
APPENDIX 1. –Register as a DDNS member ..........................................88
APPENDIX 2. –PoE Installation Method ..................................................92
APPENDIX 3. –FAQ....................................................................................95

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SAFETY PRECAUTIONS
All the following safety and operational instructions to prevent harm or injury to the operator(s) or
other persons should be read carefully before the unit is activated.
WARNING
 To prevent fire or shock hazard, avoid exposing this unit to rain or moisture.
 Do not block ventilation openings.
 Do not place anything on top of the unit that might spill or fall into it.
 Do not attempt to service this unit yourself, as opening or removing covers may
expose you to dangerous voltage or other hazards. Please refer all servicing to
your distributor / retailer.
 Do not use liquid cleaners or aerosols for cleaning.
 To prevent fire or electric shock, do not overload wall outlets or extension cord.
 This unit must be grounded to reduce the risk of electric shocks.

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1. PRODUCT FEATURES
1.1 Product Instructions
This video server is an ideal user-friendly device which brings digital benefits to your analog
surveillance cameras. The tiny and compact body design can be easily installed in all kinds of
analog cameras for network surveillance.
The video server adapts Texas Instrument's (TI's ) newest digital media processor -- the Da Vinci
DM 355 for efficient image operation, while also offering simultaneous dual-codec ( H.264 /
MJPEG ) video compressions with the highest resolution, Full D1, at 30 / 25 frames per second
in the NTSC / PAL systems, respectively. In addition, users based on different bandwidths can
choose multi-profile MJPEG video streaming at different resolutions.
The video server provides stable, reliable and convenient network surveillance. It safely
downloads automatic video Codec and other components, and lets you set up the control
settings very easily. It provides UPnP features as well. Its USB interface is for basic network
setting and updating. The SD card slot supports alarm and event recording and updating.
Furthermore, this encoder board comes with the Power over Ethernet ( PoE ) function, and its
RS-485 interface can be connected with all kinds of Pelco-D PTZ cameras.
We have launched this dual-codec video server for the more advanced digital surveillance
solutions demanded by our clients. We believe this unit is the right answer to your Network
surveillance problems. You will find it practical, precise and indispensable.
1.2 Product Features
1. Real-time synchronization of the video and audio functions.
2. Simultaneous H.264 / MJPEG video compressions.
3. The installation of a Codec or execution file is not necessary. The device will
automatically send the Codec or any component to a PC if the latter requires it.
4. PoE function (Power over Ethernet/ IEEE 802.3af).
5. Built-in Website Server and network connection.
6. Built-in SD card slot for copying images to an SD card.
7. USB interface for setup.

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8. Multi-zone motion detection for your channel.
9. Supports 10 users with 3 levels of authority.
10. Encryption to warn you if your images have been tampered with.
11. Live images for viewing in any network - connected PC.
12. Operation-status record log.
13. Audio function included.
14. MDIX protocol recognizing both the normal and crossover cables, either of which can
connect up with a video server.
15. 1-channel video-in to connect to every kind of analog camera.

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1.3 Technical Specifications
Video Signal
Video output level: 1.0 Vpp +/-10% 75Ω, composite, Negative (BNC unbalanced)
Video output frequency: -3dB +/-1dB at 3 MHz (30 fps, best recording)
Video output burst level: 286mv (NTSC) +/- 10 %; 300mv(PAL) +/- 10 %
Synchronization: Internal
Video Codec
Video compression: H.264 / Motion JPEG
Resolutions: 720 x 480 (NTSC) 352 x 240 (NTSC) 720 x 576 (PAL) 352 x 288 (PAL)
Video streaming: Simultaneous H.264 (720 x 480 and 352 x240)
Video Codec – MJPEG
Motion JPEG frame rate: Up to 30 fps at 720 x 480 (NTSC); Up to 25 fps at 720 x 576 (PAL)
Motion JPEG rate control: Yes
Motion JPEG quality level: 5
Video Codec – H.264
H.264 Frame rate: Up to 30 fps at 720 x 480 (NTSC); Up to 25 fps at 720 x 576 (PAL)
H.264 frame rate control: Yes
Customized H.264 bit rate: Yes
H.264 bit rate control: Yes
H.264 quality level: 5
Image
AWB: Auto/Indoor/Outdoor/Push Hold
Flickless: Yes
Mirror: Yes
Flip: N/A
High speed shutter: 1/1000 second
Back light compensation: Switchable
Saturation: Adjustable
Sharpness: Adjustable
Contrast: Adjustable
Brightness: Adjustable
Privacy Area: Programmable 3 independent zones
Motion Detection: Programmable 96 independent zones
Motion Detection Sensitivity: 5 levels
Customized motion detection sensitivity: Yes
Digital PTZ: Yes
OSD: IP Address/Date/Time/ICON
Timestamp: Title/Date/Time
Software Platform
Operation System: Proprietary OS
System Integration
System Requirement: Microsoft Windows 2000/ Microsoft Windows XP/
Microsoft Windows Vista
Remote Access Software: Microsoft Internet Explorer 6.0 or above
Network API: SDK/CGI/DLL
Recording Software: 16 channel free-bundled CMS
Alarm
Alarm triggers: Motion Detection/ Schedule/ Alarm input/ Ethernet loss
Network/ Remote digital alarm input
Alarm application: SD recording/ SMTP/ FTP/ CMS recording
Alarm duration: Programmable

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Schedule counts: 7
Network active alarm notification: Yes (ANNP)
Hardware
Processors: Texas Instruments DaVinci
High performance 32-bit RISC CPU
DDRII memory: DDRII 1Gbit
Flash memory: 256Mb
Real-time clock: Built-in
Real-time clock battery: Built-in
Watchdog: Built-in
Firmware upgrade: SD Card/FTP/HTTP
Approvals
RoHS: Yes
Power
DC 12V: Yes Max (TBD Watt)
PoE: Power over Ethernet (IEEE 802.3af) (for PoE model only)
Physical Property
Height: 50mm
Width: 62mm
Length: 95mm
Weight: 360 g
MTBF: 1350000Hours
Operating Temperature: 0℃to 50℃(32℉to 122℉)
Operations Humidity: 30% to 80 %
Storage temperature: -20℃to 60℃(-4℉to 140℉)
Audio Signal
Number of tracks: Mono 1 channel
Audio sample rate: 16 KHz sampling-ulaw
Audio output: 1K ohms
Audio input: Built-in Microphone or LINE in10k ohms 1.0Vpp
Network Audio Stream: Available
USB
Type: 2.0 * 1
Capacity: 24Mbit
Network settings configurable: Yes
Network
Ethernet: Ethernet (10/100 Base-T), RJ-45 connector
MDIX: Yes
Security: 3-Level password protection/ IP address filtering/ User access log
Protocol: TCP/IP, UDP, ARP, ICMP, DNS, DHCP, HTTP, SNTP, PPPoE, DDNS,
UpnP, FTP, SMTP
Management console: Full function
Throughput: 19M bit/second
Bandwidth control: Yes
Simultaneous users: 8
DDNS: Dyndns
IE recording support: Yes
Storage
SD Card Support: MMC/SD/SDHC 2.0 32MB~32GB
Pre-alarm: Yes
File system: FAT32/16/12
Recording format: JPG/AVI
Network play-back: Yes
SD card brand verified: A-Data/ PQI/ Toshiba/ Transcend/ Apacer/ Photo Fast

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Multi-lingual User Interface
Device Indicator
Ethernet Link: Yes
Ethernet Active: Yes
System Operation: Yes
System Warning: Yes
PTZ Support
Protocol: Pelco-D
I/O Ports
USB: 2.0 x1
Factory Reset: Yes
RS-485: Yes
Alarm input: x6
Alarm output: x6
Alarm reset: x1
Audio: x2
Ground: x6
DC-OUT: x1

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2. DESCRIPTION OF THE FRONT/REAR VIEW
2.1 Front Panel
1. Act indicator:
Indicates the network status of the unit. The green light indicates the network is activating.
2. 10/100M indicator:
The green light indicates the network data are transmitting.
3. Reset button:
Recover to factory default.
4. SD CARD Slot:
This is used for system software updating and archiving / accessing critical images
5. Status indicator:
If this LED light is on, it means the SD card is recording or the device is updating.
6. 5pin MINI B Port:The user can use a USB device cable to connect the Video Server to the
USB port on the PC.

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2.2 Rear Panel
1. DC jack: The inlet connects to an external power supply. Connect with the 12 V DC/
24V AC TUV-approved Power Supply; or connect with the UL Listed Class 2 Power
Supply or ITE power supply marked ‘LPS’ or its equivalent.
2. Video in connector: The BNC connector is used to connect to the video output from
the camera. 1 camera can be connected to the connector.
Video out connector: This BNC connector provides a video signal to the main monitor.
3. ETHERNET (PoE) Connector: This is a standard RJ-45 connector for 10/100 Mbps
Ethernet networks. PoE (Power over Ethernet) function: Provides power to the device
via the same cable as used for the network connection.
NOTE: Please refer to the APPENDIX –PoE Installation Method for more details.
4. ALARM I/O: This is an 24-PIN connector including the alarm input x 6, alarm-out x6,
GND x 6, RS-485+-(2 pins), audio input and audio output items for connecting with
external devices.

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2.3 ALARM I/O PIN configuration
1. RS485 pin: D+
2. RS485 pin: D-
3. GND1: Ground Contact.
4. ALARM RESET (INPUT): This pin connects to an alarm-clear device for clearing an
alarm. (
5V
0V(Active) )
5. GND2: Ground Contact.
6. ALARM IN 1 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
7. ALARM IN 2 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
8. ALARM IN 3 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
9. ALARM IN 4 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
10.ALARM IN 5 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
11.ALARM IN 6 (INPUT): This is an alarm input which can be programmed in the menu
system to Normally Open or Normally Closed. (
5V
0V(Active) )
12.GND3: Ground Contact.
13.AUDIO IN Connector: The connector is used to connect the audio output from a camera
or other devices.

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14.AUDIO OUT Connector: The connector provides the unit’s audio signal to a speaker or
stereo.
15.GND4: Ground Contact.
16.ALARM OUT 1 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
17.ALARM OUT 2 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
18.ALARM OUT 3 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
19.ALARM OUT 4 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
20.ALARM OUT 5 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
21.ALARM OUT 6 (OUTPUT): This is an alarm-output trigger. Connect this to external
devices such as buzzers or lights. (
5V
0V(Active) )
22.GND5: Ground Contact.
23.DC-OUT: DC-12V 350mA MAX.
24.GND6: Ground Contact

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2.4 The USB function
By connecting the video server board with a PC via the USB connector, the video server board
can provide different functions.
1. Insert an SD card: As a card reader.
Insert an SD card into the Video Server, then connect to the PC. You might transfer files
between the SD card and the PC. Once you've connected your Video Server to your computer,
the Windows system will detect the connection and ask you what you want to do with your SD
card.
In another words, if the user connects the Video Server with an SD card and the PC via the
USB connector, the Video Server can be used as a normal card reader.
2. As a configuring tool:
By connecting the Video Server with a PC via the USB connector, you can set the Network
and PPPoE functions of the Video Server directly by your PC.
DHCP ON DHCP OFF
NOTE: You can click the “Launch” button to link to the home page of the Video Server.
WARNING: After changing the settings, please click the “Apply” button. All of the
options will be effective after removing the USB connector.
Network
Setting
PPPoE
Setting

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2.5 PoE (Power over Ethernet)
These technologies will enable the development of new networked appliances, by providing
power as well as data over existing Ethernet cables.
The Summary Comparison of PoE Standards (Table 1) is listed as follows.
Table 1. Summary Comparison of PoE Standards
SOURCE
Ethernet RJ-45 connector pin number * LOAD
STANDARD Source
Voltage 1 2 3 4 5 6 7 8 Load
Voltage
DC Load
Connector
REMARKS
IEEE
802.3af
using data
pairs
48 V DC,
protected
RX,
DC+
RX,
DC+
TX,
DC- spare spare TX, DC- spare spare (embedded)
Industry
Standard
for
embedded
PoE
IEEE
802.3af
using spare
pairs
48 V DC,
protected RX RX TX DC+ DC+ TX DC- DC- (embedded)
Industry
Standard
for
embedded
PoE
The compatible PoE Hubs (Table 2), which can be used with the unit, are shown in the tables
below.
Table 2. Compatible PoE HUB
Manufacturer Model Port Note
FSP-804P 4 Port PoE HUB
PLANET POE-151 1 Port PoE HUB
D-Link DWL-P200 1 Port PoE HUB
Connect to a PoE HUB
The Standard RJ-45 PIN configuration for connecting with a PoE HUB is shown below.

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3. INSTALLATION
Please follow the instructions below to set up the system.
3.1 UPDATING SYSTEM SOFTWARE
If the system software of the Video Server needs to be upgraded, please take the following steps
to safely process it.
Important: Before carrying out the following procedures, please ensure the SD card is
working and the file of the system firmware is intact
1. Format an SD card using the FAT format if it is unformatted.
2. Create a directory named “VSERVER” in the SD card if it does not exist.
3. Copy the file of UPDATE.BIN to the VSERVER-directory.
4. If the Video Server is running, please power it off first.
5. Insert the SD CARD into the Video Server.
6. Remove the Ethernet cable from the RJ-45 port and then power on the Video Server.
7. In 5 to 10 seconds, a message reading "UPDATE PROCESSING" will show up on the screen on
a blue background; if not, please check out steps 1 to 6 carefully or else inform your technical
support while ignoring the following steps.
8. DO NOT power off the Video Server while this update process is running until the message
"UPDATE OK RESET PLEASE" appears on the screen; it might take 15 to 30 seconds to
appear.
9. If the message "UPDATE NG RESET PLEASE" appears rather than "UPDATE OK RESET
PLEASE", please write down the error messages shown on the screen and inform your
technical support, while ignoring the following steps.
10. Power off the Video Server when this update process is finished, then remove the SD card from
the Video Server.
11. Reconnect the Ethernet cable to the RJ-45 port if necessary.

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12. Power ON the Video Server and it will work normally if the entire update procedure goes
correctly.
13. Verify the version of the system software.
WARNING:
1. Don’t use the NTFS format in step 1.
2. Steps 1 to 3 have to be done on a PC.
3. Make sure the file of UPDATE.BIN is a correct one in step 3, or the VIDEO SERVER will
not work normally after being updated.
4. If the power of the VIDEO SERVER is suddenly lost in step 8, please remove the SD card
first and turn on the VIDEO SERVER next to test its operation. If the VIDEO SERVER
remains working normally, please go back to step 4; otherwise, please inform your
technical support.
5. In step 10, if the SD card is not removed and the Video Server does not get online as well,
the updating process must be repeated again after rebooting the Video Server.
6. Make sure that the SD card is inserted in a correct position in step 5, or the Video Server
will suffer permanent physical damage.
7. If the message "CSUM ERROR" appears in step 8, it implies a problem in the file of
UPDATE.BIN.
8. Don’t interrupt the process while the unit is updating itself; proceed with an SD card
not including any system software of the unit, or else the unit will crash.

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3.2 Video Server SD card Troubleshooting
1. Check if the SD card position is correct or not. Please refer to the manual for the related
information.
2. After powering the Video Server on, correctly insert the SD card, and a little icon of "SD" will
show up in the upper-right corner of the monitor screen. If not, it means the device detection has
failed. Please contact your technical support and ignore the following steps.
3. If no cross sign appears beside the "SD" icon, please go on to the next step. If a cross sign
appears, please check the following:
a. Is it really an SD "Memory" Card?
b. Is this SD card formatted in the FAT16 format?
c. Connect the SD card with a PC and test to see whether the PC can read the data or not.
d. Does this SD card still have the capacity for storing data?
e. Is the SD card set to write?
If all the answers are "yes" but the cross sign still persists, please contact your technical support
and ignore the following steps.
4. Please make sure the function of "SD CARD ENABLE" is activated in the ALARM and
SCHEDULE pages if no cross sign appears beside the "SD" icon on the screen.
5. After recording, read the data on the web page of "sdget.htm". If the data cannot be read through
the network, please read it instead in a PC, check the data stored in the "VSERVER" directory
and contact your technical support regardless of whether there is data or not.
WARNING:
1. Performing this troubleshooting process may need a monitor, a PC, a card reader and
some cables.
2. If the SD card is removed while storing or accessing data, the data will be lost.
3. If there is a cross sign beside the "SD" icon, it means the SD card has been inserted into
the Video Server but cannot perform its writing function. Possible reasons are:
a. It is not an SD memory card.
b. The SD card is unformatted or formatted in a non-FAT16 or non-FAT12 format.
c. The file system is damaged.
d. The capacity of the SD card is full.
e. The SD card is set to be read only.
4. Turn off the power before inserting the SD card. Otherwise the unit may shut down.

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4. Network Configuration
4.1 Cable Connections
Please follow the instructions below to connect your Video Server to a computer or a network
and to choose a proper RJ-45 cable configuration for connections.
Physical specifications of the RJ-45 cable for Ethernet
Wire Type Cat. 5 or above
Connector Type RJ-45
Max. Cable Length 100 m
Hub Wiring Configuration Straight through or Cross Over
PC Wiring Configuration Straight through or Cross Over
4.1.1 Connect to a computer
Use a cable to connect directly to a computer.
NOTE: When connecting the PC and the Video Server Board, the PC and the Video must
be assigned IPs, which must be in the same class type as your network address.
Normal or crossover cable
RJ-45
CROSSOVER CABLE
CROSSOVER CABLE PIN CONFIGURATION
LAN CAMERA
TO PC LAN CARD