Aqara Camera Hub G3 User manual

Camera Hub G3 User Manual
Камера Хаб G3: Руководство по эксплуатации
Caméra Hub G3 Manuel d’utilisation
Kamera-Hub G3 Bedienungsanleitung
CámaraHub G3 Manual de Uso
Camera Hub G3 Manuale di Istruzioni
智慧攝影機G3（閘道版）使用說明書
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Product Introduction
The Camera Hub G3 is a pan and tilt (PT) surveillance camera,
which integrates the hub function of the new generation of
Zigbee and supports 2K (1296p) video. With the built-in NPU
(neural network computing unit), it supports rich AI facial
recognition functions, as well as HomeKit Secure Video. With
automatic PT function, it supports fixed position setting, video
cruise path planning, power-o memory, and other functions,
and allows learning and replacing the remote control of various
household appliances through the embedded infrared remote
control module, which is a new generation of integrated hub
camera product for home security and intelligent control of
Aqara devices.
Front view of the Product:
Function Button
Lens
Microphone
Microphone
Illumination Sensor
Status Indicator
Button description:
1. Long press for 3 seconds: Push emergency alert message
2. Long press for 10 seconds: Reset the network and unbind the device
3. Press 10 times quickly: Restore the factory settings
1

2
Rear view of the product:
Speaker
Type-C 5V 2A Power Port
Can also be connected to
the PC USB port and used
to stream the video to
the computer.
PT and microSD card slot:
MicroSD Card Slot
Vertical PT Mechanism
Horizontal PT Mechanism

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Quick Setup
Download the Aqara Home app
1
Power up and turn on the camera
2
Search for "Aqara Home" in the Apple App Store, Google Play,
Xiaomi GetApps, Huawei App Gallery, or scan the following QR
code to download the Aqara Home app.
Locate the power interface at the bottom of the product and
plug the Type-C power cord to connect the power adapter.
When the camera is started, the status indicator will turn yellow
and flash quickly.
* If the indicator is not yellow and does not flash quickly, please try to press
the function button rapidly 10 times to restore the factory settings.

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Add camera
3
Connect to Aqara Home
Open the Aqara Home app, click "+" in the upper right corner of
the home page, select Camera Hub G3, and follow the
instructions of the app to operate. Aer a successful
connection, the status indicator of the device will be blue.
If the device addition fails, please confirm the following points: 
Connect to Apple HomeKit
Open the Apple Home app, click the "+" in the upper right
corner to go to the Add Accessories page, scan or manually
enter the HomeKit setting code at the bottom of the camera,
and bind the device to HomeKit.
Instructions for HomeKit Addition Failures
* The Wi-Fi name or password contains an unsupported special character,
such as, @, #, %, -, $, etc., resulting in a failure to connect to the router.
Please change it to a commonly used character and try again.
* If the camera cannot recognize the QR code generated by the mobile
phone. Please make sure that the screen size of the mobile phone is not
less than 4.7 inches, and make sure that you don't use the backlight of the
camera to shoot the QR code.
* Check whether the router has enabled the Wi-Fi anti-squatter setting,
which causes the camera to be unable to connect to the Internet.
* Check whether the router has enabled AP isolation, which leads to the
failure to search the camera on the mobile phone in the LAN.
* It prompts that "Accessory failed to be added". Due to repeated adding
failure, the error message cached in the iOS system cannot be released.
Please restart the iOS device and reset the camera and try again.
* It prompts that "Accessories have been added". Aer restarting the iOS
device and resetting the camera, manually enter the HomeKit setting code
to add it again.

Product Installation
5
Add accessory
4
Aer the camera is added successfully, please open the Aqara
Home app and refer to the operation manual of the accessory
to add.
* It prompts that "No accessories are found". Please reset the camera, wait
for 3 minutes, and then manually enter the HomeKit setting code to add it
again.
The packaging box of this product does not contain a
bracket, but does support a 1/4-inch threaded screw. If wall
mounting or liing is required, the bracket or any other
threaded screw-compatible mount shall be purchased
separately.
Please ensure that the camera is successfully added to the
app before mounting it on the wall.
The camera can be placed on a writing desk, dining room
table, bookcase, coee table or other horizontal surfaces for
use.
Aer mounting the camera in the liing position, the image
needs to be flipped in the Aqara Home app to be viewed
normally.
1
2
4
3
* The camera should be placed within the range of wireless Wi-Fi signal
coverage.
* Do not place it near a strong electromagnetic interference source.
* Avoid a direct light source to camera lens at close range.
* Make sure there are no obstructions around the device.
* This product is only for indoor use.

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Wall mounting
Liing
Flatwise
The above diagram shows the installation methods. In case of
using a bracket/mount purchased separately, please refer to its
installation guide.

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Description of Status Indicator
Indicator status Device status
The yellow indicator is on steady
The yellow indicator flashes
quickly
The blue indicator flashes quickly
The blue indicator flashes slowly
The blue indicator is on steady
The red indicator is on steady
The white indicator is on steady
The purple indicator flashes
The yellow indicator flashes slowly
O
The indicator is turned
o/the device sleeps/the
device is not powered on
Upgrading the firmware
Accessories are allowed
to be added
No network is connected in
10 minutes aer starting
Live video is in progress
Working properly
Connected to the network
successfully and the
account is being bound
Connecting to the network
Waiting to connect to
the network
The camera is turning on

Specifications
Notice
Use of the Works with Apple badge means that an accessory has
been designed to work specifically with the technology
identified in the badge and has been certified by the developer
to meet Apple performance standards. Apple is not responsible
for the operation of this device or its compliance with safety
and regulatory standards. 
A 10-day recording history from your Camera Hub G3 is securely
stored in iCloud and available to view in the Apple Home app
on your iPhone, iPad, or Mac. You can add one camera to your
200GB plan or up to five cameras to your 2TB plan at no
additional cost. Camera recordings don’t count against your
iCloud storage limit.
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Product Model: CH-H03
Video Coding: H.264
Resolution: 2K (2304×1296p)
Power supply Input: 5V 2A
Viewing Angle: 110° 
Overall Power Consumption: 10W (MAX)
Product Dimensions: 123.4 × 85.1 × 67.8 mm (4.86 × 3.35 × 2.67 in.)
Working Temperature: -10℃~ 40℃(14°F ~ 104°F)
Pan/Tilt Angle: Horizontal 340°, vertical 45° (upward 30°,
downward 15°)
Wireless Protocol: Wi-Fi IEEE 802.11b/g/n/a/ac 2.4/5GHz, Zigbee 3.0
Local Storage: MicroSD card (supports products with CLASS 4 or
above, compatible with exFat and FAT32 file formats, and
supports a maximum capacity of 128GB)

Warnings
* This product is NOT a toy. Please keep children away from this product.
* This product is designed for indoor use only. Do NOT use in humid
environments or outdoors.
* Beware of moisture, do NOT spill water or other liquids onto the product.
* Do NOT place this product near a heat source. Do NOT place it in an
enclosure unless there is normal ventilation.
* Do NOT attempt to repair this product by yourself. All repairs should be
performed by an authorized professional.
* This product is only suitable for improving the convenience of your home
life and reminding you about the status of your devices. It should NOT be
used as security equipment for home, building, warehouse, or any other
places. If a user violates the product use instructions, the manufacturer
will NOT be liable for any risks and property losses.
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Communication between iPhone, iPad, Apple Watch, HomePod,
or Mac and the HomeKit- enabledCamera Hub G3is secured by
HomeKit technology.
Under normal use of condition, this equipment should be kept
a separation distance of at least 20 cm between the antenna
and the body of the user.
Wi-Fi Operation
Frequency(2.4GHz)
Wi-Fi Operation
Frequency(5GHz)
Wi-Fi Maximum Output Power
Zigbee Operation Frequency
Zigbee Maximum Output Power
≤ 20 dBm
≤ 13 dBm
2405-2480 MHz
2412-2472 MHz
CH36-CH48 5150-5250 MHz
CH52-CH64 5250-5350 MHz
CH100-CH140 5470-5725 MHz
CH149-CH165 5725-5850 MHz

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EU Declaration of Conformity
Hereby, Lumi United Technology Co., Ltd declares that
the radio equipment type Camera Hub G3, CH-H03 is in
compliance with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following internet
address: https://www.aqara.com/DoC/.
UK Declaration of Conformity
Hereby, Lumi United Technology Co., Ltd declares that
the radio equipment type Camera Hub G3, CH-H03 is in
compliance with Directive 2017 (SI 2017 No. 1206, as amended
by SI 2019 No. 696).
The full text of the UK declaration of conformity is available at
the following internet address: http://www.aqara.com/DoC/.
WEEE Disposal and Recycling Information
All products bearing this symbol are waste electrical
and electronic equipment (WEEE as in directive
2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health
and the environment by handing over your waste equipment to
a designated collection point for the recycling of waste
electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling
will help prevent potential negative consequences to the
environment and human health. Please contact the installer or
local authorities for more information about the location as
well as the terms and conditions of such collection points.

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FCC ID: 2AKIT- CHH03
Federal Communications Commission (FCC) compliance
statement:
1. This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) this device must accept any interference received, including
interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.

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RF Exposure statement:
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20
cm between the radiator and your body. This transmitter must
not be co-located or operating in conjunction with any other
antenna or transmitter.
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired operation of the device.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
IC: 22635- CHH03
IC NOTICE TO CANADIAN USERS
This device contains license-exempt transmitter(s)/receiver(s)
that comply with Innovation, Science and Economic
Development Canada’s license-exempt RSS(s). Operation is
subject to the following two conditions:
This Class B digital apparatus complies with Canadian ICES‐003.
This device complies with RSS‐247 of Industry Canada.
Operation is subject to the condition that this device does not
cause harmful interference.
This equipment complies with IC radiation exposure limits set
forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm

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between the radiator and your body. This transmitter must not
be co-located or operating in conjunction with any other
antenna or transmitter.
Manufacturer:LumiUnited Technology Co., Ltd.
Address: 8th Floor,JinQiWisdom Valley, No.1 Tangling Road,
LiuxianAve, Taoyuan Residential District, Nanshan District,
Shenzhen, China.
Online Customer Service:www.aqara.com/support
Email:[email protected]om