
9
Please carry out troubleshooting only after the power is cut off.
Faults
The motor runs but
does not produce water
Insufficient pressure
Pump vibration
The motor runs
intermittently or the stator
winding burns out
Bracket leakage
No pressure in the air tank
or it is damaged
The motor cannot be
started
PBC panel fault
The pump stops during
normal operation
If you still can抰 solve any specific fault according to the above table, please call the local dealer or our customer service hotline.
The pump is rotating in the wrong direction Swap the leads of two phases of the motor
(three-phase motor)
The pump is not filled with water Refill the pump with water
The impeller is damaged Replace the impeller (sent to be repaired)
Check the sealing of each joint of the suction
pipeline
Adjust the inlet pipe to immerse the bottom
valve in water
Adjust the pump installation height or choose
proper
Start the pump after the ice melts
The water level is lower than the bottom valve
Suction pipe leakage
The water level is too low, which is lower than
the limit of suction lift
Freezing of the water in the pipeline or pump
chamber
Wrong pump model Choose appropriate pump
The inlet pipe is too long, or there are too
many turns, and the inlet
pipe diameter is not selected as required.
Choose pipelines of the specified diameter,
shorten the inlet pipeline as much as possible
Cleanse the pipeline, the bottom valve or
pump chamber, eliminate the foreign matter
Check the end voltage of the motor and the
length of the wire
Foreign matter blocks the intersection pipe,
filter or pump chamber
The motor voltage is too low, and the wire is
too long
The pump base is not well fixed Screw the anchor bolts tightly
Check and cleanse the pipeline and the pump
Install a more stable base
Insufficient stability of the pump
Motor overload operation time is too long Install a valve at the water outlet to reduce
water yield
Find the cause and replace winding coil
Clean the foreign matter in the pump chamber,
make the pump run at the rated flow
Impeller stuck or long-time overload operation
The mechanical sealing is worn by impurity
Continuous onset for 13 times and enter the
1-hour protection program
Flow sensor: a. The check valve is stuck
b. The flow sensor is damaged
a. Poor contact with the flow sensor
b. PBC panel damage
The pressure loss causes the pressure switch to
start and stop continuously for 13 times, and
automatically stops for 1 hour. Check the pressure
switch and make up. The water inlet has no flow
for 480 seconds, and the machine automatically
stops for one hour.
Disassemble the cover box and screw up the signal
cable tightly; repair and replace the PBC panel
Check the water source and the inlet pipe to see
whether there is any congestion
Disassemble the sensor nuts to clean the
coagulum and debris Replace the flow sensor
(check valve)
Replace the pressure tank and re-connect it
Clean or replace mechanical sealing
Grounding error or cable is broken or the
pump is struck by lightning
There is foreign matter in the pipeline or the
pump chamber
Causes Measures
9. Common Troubleshooting