Arkwest Digital Video User manual

Digital Video Users Guide
THE FUTURE
NOW SHOWING

Digital TV is TV different than anything you have seen before. It isn’t
cable…it’s better. Digital TV offers more channels, more features
and more choices. Watch what you want – sports, movies, news,
cartoons, drama, comedies – anything you can imagine is there.
Watch when you want – with features like auto tune, video on
demand and digital video recording. Watch how you want – DVD
quality video and sound. So sit back, relax and enjoy the future.
Digital TV User’s Guide Copyright © 2005 MS Communications. IPG screen images Copyright ©
2005 Minerva Networks, Inc. Used with permission. All rights reserved. All other images copyright
and/or trademark of their respective owner(s). Dolby and the double-D symbol are registered
trademarks of Dolby Laboratories.
This material may not be duplicated, in whole or in part, by any means, without the express written
consent of MS Communications, Ringgold GA 30736 USA.
THE FUTURE
NOW
SHOWING
exclusively on DIGITAL TV

Remote Control
Remote Control Layout page 1
Remote Control Basics page 2
How To Use This Book
Layout page 4
Color-codes and Icons page 4
The InfoBar
InfoBar Layout page 5
Introducing The InfoBar page 6
Go To The InfoBar
Using The InfoBar page 6
Exit The InfoBar page 8
The MenuBar
Introducing The MenuBar page 9
Go To The MenuBar
Understand The MenuBar page 9
Guide
Guide Layout page 11
Introducing Guide page 12
Go To Guide
Parts of Guide
Getting Around Guide
Introducing Scheduled Events page 12
Set A Reminder, Auto Tune or Recording page 13
Set A Multi-Reminder, Multi-Auto Tune or Multi- page 15
Recording
Cancel An Auto Tune, Reminder or Recording page 16
Guide and Favorites Lists page 17
Guide and Pay Per View
Introducing Pay Per View page 18
Go To Pay Per View
Buy Pay Per View page 18
Table of Contents

Rentals
Introducing Rentals and VOD (Video On Demand) page 20
Go To Rentals
Browse Rentals
Watch A Rentals Trailer page 21
Rent A VOD Rental page 22
Watch Your VOD Rental page 23
Controlling VOD Rentals page 23
PVR
Introducing PVR page 25
The PVR Menu Quick Reference page 25
Quick Record With PVR page 25
Controlling PVR-recorded Programs page 26
The PVR Menu page 27
Go To PVR
Go To PVR Recordings
Watch A PVR-recorded Program page 28
Lock or Unlock A Recording page 29
Delete A Recording page 29
Review Recording Events page 30
Go To Recording Events
Cancel A Recording Event page 30
Schedule A Recording (or other) Event page 30
Go To Schedule Event
Schedule A Recording, Reminder or Auto Tune Event page 31
Your Recording History page 31
Your Delete History page 32
Vault
Introducing Vault page 33
The Vault Menu page 33
Go To Vault
Go To Rented Videos
Watch A Rental Video page 34
Introducing PPV Events page 34
Table of Contents

Go To PPV Events
Add or Remove Reminders for PPV Events page 34
Introducing Sports Subscriptions page 35
Go To Sports Subscriptions
Introducing Reminders page 35
Go To Reminders
Cancel A Reminder or Auto Tune page 36
Introducing Messages page 36
Go To Messages
Read A Message page 36
Introducing Caller ID page 37
Go To Caller ID
Delete A Caller ID Entry page 37
Parental Controls
Introducing Parental Controls page 38
Go To Parental Controls
Enable/Disable Parental Controls page 38
Settings
Introducing Settings page 40
Go To Settings
Choose A Settings Screen page 40
Working With Settings/Preferences page 40
Save Your Preferences Settings page 42
Working With Settings/Users page 42
Working With Parental Control Settings page 43
Save Your Parental Control Settings page 45
Working With User Settings page 45
Save Your User Settings page 46
Working With Settings/Packages page 46
Working With Settings/Billing page 47
Favorites
Introducing Favorites page 48
Go To Favorites
Choose A Favorites List page 48
Table of Contents

Table of Contents
Create or Edit A Favorites List page 48
Delete A Favorites List page 50
Add or Remove A Single Channel To Favorites page 50
While Watching TV
Add or Remove A Single Channel To Favorites page 50
From Other Screens
Search
Introducing Search page 51
Go To Search
Search For A Program page 51
Appendices
Set Top Box Connections page 53
Movie Ratings page 54
TV Ratings page 55

1
STB
Send commands to
the set top box
LAST CH
Tune to the previous
channel.
MUTE
Turn sound on or off.
VOL +/-
Adjust the volume.
Direction Buttons
Move the highlight in
system screens.
OK
Enter a choice you
have made.
Toolkit
Reserved for future
use.
Info
Display the InfoBar.
Record
Start recording to
PVR.
Unused Buttons
Power
Turn your set top
box or TV on and
off.
TV
Send commands to
the TV.
Number Pad
Enter a channel
number or PIN.
DEL
Remove an item or
backspace.
AV
Choose between
your TV’s different
connections.
CH +/-
Change the channel.
MENU
Display the Menu-
Bar.
Exit
Close any screen
and return to TV.
Guide
Display Guide.
Playback Controls
Control playback of
Video On Demand
and PVR-recorded
programs.
Remote Control Layout
The button positions on your remote may vary from the remote control
shown. The function of all buttons is the same on both remote controls.

2
Tell your remote to control your set top box or your TV
The device selection buttons tell your remote whether you want to control
your set top box or your television.
To control your set top box, press the STB button. Every button you
press afterward will control your set top box.
To control your TV, press the TV button. Every button you press
afterward will control your TV.
Note: Your remote control must have the remote code programmed in be-
fore it can send the correct signals for your TV. If the list of TV brand codes
was not included in your installation pack, please contact your service
provider.
Turn Your Set Top Box or TV On or Off
Press the Power button on your remote control.
If pressing Power turned the wrong device on or off, press the Power but-
ton again, press the appropriate device selection button (STB or TV) and
press Power once more.
Change Channels
The CH+/- button will change channels up or down one at a time.
The Number Pad - can be used to directly enter a channel num-
ber.
The LAST CH button will return you to the previous channel you were
watching.
Lastly, Guide will display Guide and you can find a program you like. If
the program is on now, you tune to the channel showing it. If not, you can
set a scheduled event to remind you when it does come on. If your set top
box supports PVR, you can schedule a recording for the program.
For more information on Guide, see page 11.
For more information on setting reminders, see page 13.
For more information on recordings, see page 13.
Remote Control Basics

3
Adjust Volume
The VOL+/- button will adjust the volume gradually.
The MUTE button will toggle the sound on and off.
System Buttons
There are a number of buttons on your remote that display different fea-
tures of your service.
Menu displays the MenuBar. The MenuBar provides quick access to
every feature supported by your service.
For more information about the MenuBar, see pg 9.
Info displays the InfoBar, a feature that lets you see info on what you’re
watching, what’s coming on next, and what’s on other channels.
For more information on the InfoBar, see pg 5.
Toolkit Reserved for future use.
Guide displays your Guide. Guide allows you to quickly browse
through channels and programs, set or clear reminders, and set and clear
recordings (if your set top box supports PVR).
For more information on Guide, see pg 11.
Exit causes your set top box to exit whatever screen you are seeing
and return you to normal TV viewing. If you ever get lost on a screen, it is
always safe to press Exit and then start over again.
Remote Control Basics

4
Layout
Instructions are paired with screen shots to illustrate the process and pro-
vide confirmation of what you should see on your TV.
On-screen text, such as screen titles, messages and options are shown in
Deep Blue Bold Type.
Buttons on the remote control are represented by a graphic of that button,
or Red Bold Type when a graphic cannot be shown.
Color-codes and Icons
Program listings are shown in different colors based upon the type of
program shown. Icons may also be displayed based on some setting for a
particular program.
Icons Used in the Guide
Standard Channel Pay Per View Channel
Pay Per View Program Standard Program
Movie Highlighted Item
AutoTune Set Multi-AutoTune Set
Record Set Multi-Record Set
Reminder Set Multi-Reminder Set
Locked Recording Program in HDTV
Icons Used in Info Areas
Closed Captioned Dolby Digital Audio
Secondary Audio Favorite List In Use
Live TV Video on Demand
Pay Per View Recording to PVR
Playing from PVR
Playing from PRV (program still being recorded)
Blocked by Parental Controls
How To Use This Book

5
Channel Name and Number
The name and number of the channel currently listed in the InfoBar.
Current Time
Favorite List Currently In Use
Program Name
Program Start Time, End Time and Rating
Includes original release date in Detailed View.
Program Synopsis
Additional Program Details
This area will indicate details such as if this program is Live TV,
Video on Demand, Recorded using PVR, or Blocked. If closed
captions, Dolby Digital audio, Secondary Audio Program are avail-
able, it will also be shown here. Finally, an HDTV program will be
indicated here.
Director and Actor Information
Coming Up Next
The start time and title of the next program to be shown on the
channel currently listed in the InfoBar.
InfoBar Layout
1
2
3
4
5
6
1
2
3
45
6
7
8
9
7
8
9
1
2
3
45
6
7

6
Introducing The InfoBar
The InfoBar is the most basic way of finding information about the show
you are watching, as well as finding out what comes on later and what is
on other channels.
Go To The InfoBar
There are three ways to make the basic InfoBar appear.
Press Info on your remote control.
Press the up or down direction buttons on your remote control.
The basic InfoBar will also appear any time you change channels.
Once the InfoBar is active, press Info again to display the detailed Info-
Bar. It adds information on stars, directors and what’s next for the channel
listed.
For more information on the layout of the basic and detailed InfoBar, see
page 5 “InfoBar Layout”.
Using The InfoBar
Step 1: Go To The InfoBar
Press Info, the up or down direction buttons, or change channels.
The InfoBar

7
Step 2a: See What’s
On Other Channels
Press the up or down
direction buttons
to scroll the InfoBar
through what is show-
ing on other chan-
nels without actually
changing channels.
If you find something
you would rather
watch on another
channel, press OK to
tune to that channel.
Step 2b: See What’s
On Later
Press the right direc-
tion button to scroll
through upcoming
programs for the
channel listed on the
InfoBar.
Press the left direc-
tion button to scroll
back towards the cur-
rent program for the
channel listed on the
InfoBar.
Note: You can com-
bine steps 2a and 2b
to see what comes
on later on another channel if you like. However, if you plan to do a lot of
browsing for programs on other channels or that are coming on later, it is
easier to use Guide. For more information on Guide, see page 9.
The InfoBar

8
Press OK to display
options to set a
reminder, auto tune or
recording (if your set
top box supports
PVR).
For more information
on setting reminders,
auto tunes and record-
ings, see page 13.
Exit The InfoBar
The InfoBar will go away on its own after a few seconds of inactivity, or…
Press EXIT on your remote control.
If you are in the detailed InfoBar, you can press INFO once more to exit
the InfoBar.
The InfoBar

9
Introducing The MenuBar
The MenuBar is a quick and easy way to access any feature of your ser-
vice.
Go To The MenuBar
To display the MenuBar, press Menu on your remote control.
Understand The MenuBar
Guide will bring up the program guide. For information on
Guide, see page 11.
Rentals provides access to rent Video On Demand movies and
programs. For information on Rentals, see page 20.
PVR provides access to programs recorded using PVR, as well
as reviewing recordings you have scheduled, create a sched-
uled recording event, review the history of what you have
recorded recently, or delete your recording history. For informa-
tion on PVR, see page 25.
Vault provides quick access to Video On Demand, Pay Per
View events, Sports Package subscriptions, Reminders you
have scheduled, Messages from your service provider, and the
Caller ID history. For more information on Vault, see page 33.
The Menu Bar

10
Parental Controls allows you to temporarily disable or enable
all parental controls. For information on Parental Controls, see
page 38.
Settings offers access to creating parental controls and setting
blocked channels, determining how things appear on screen,
creating sub user accounts, reviewing packages offered by your
service provider, and reviewing your billing information. For
information on Settings, see page 40.
Favorites allows you to chose, edit, create or delete a favorite
channel list. For information on Favorites, see page 48.
Search allows you to search program listings or video on
demand rentals by title. For information on Search, see page
51.
Sign Out allows you to sign out of the current user account.
This only appears if you are using the Enable Login option
under Settings/Preferences, have multiple user accounts, and
have signed in with a user name and password. For information
on Sign Out and user accounts, see Settings, page 40.
The Menu Bar

11
Favorite List
Indicates the favorite list currently in use. When you switch users, Guide’s
channel lineup will change to reflect that user’s preferences.
Info Area
Provides information about the currently highlighted program, including
start and end time, rating and a description. Below that is the current time
and icons indicating closed captions, Dolby® Digital audio, or other par-
ticulars as applicable.
Picture-in-Picture
Allows you to watch TV while you are in Guide.
Highlight
Indicates what program listing is currently in focus.
Program Listings
Shows channel number and abbreviation (currently tuned channel shows
a right arrow), and program listings for each channel. Program listings may
include icons to indicate a setting or feature for a particular program
Listing Date/Time
Shows the date and time (divided into 30 minute increments) for the pro-
grams currently shown in Guide.
Guide Layout

12
Introducing Guide
Guide is the place to quickly find out what’s on now and what’s playing
later. You can set reminders or recordings for upcoming programs in Guide.
Go To Guide
There are two ways to go to Guide.
Press Guide , or…
Press Menu, highlight Guide, and press OK.
Parts of Guide
A diagram of the Guide screen is shown on page 11 “Guide Layout”.
Getting Around Guide
To navigate Guide…
Press the direction buttons to move the highlight.
Jump to a channel by entering the channel with the Number Pad (0-9).
Press Pg Up or Pg Down to scroll up and down the current
page.
Press Pg Fwd or Pg Back to view the previous or next page.
Note: you can only go back as far as the current day and time.
Press OK to choose the program you have highlighted. If it is on now,
Guide will tune you to the channel.
Press OK or Exit to leave the Guide.
If the program comes on later, you can set a reminder, auto tune or record-
ing (if your set top box supports PVR). These are known as Scheduled
Events.
Introducing Scheduled Events
Scheduled Event is the name for any setting you create that causes the
system to remind you about a program or record a program automatically.
There are three types of Scheduled Events: Reminders, Auto Tunes and
Recordings.
A Reminder tells the system you want it to let you know a program is about
to come on. An Auto Tune will automatically change to the correct channel
Guide

13
when the program is about to start. A Recording will automatically record
the program using PVR.
Note: Your set top box must support PVR to use the Record event.
Set A Reminder, Auto Tune or Recording
Step 1: Pick A Program
Find the program you
don’t want to miss.
Highlight the program
listing and press OK.
Note: If you are setting
a recording, you can
highlight the program
listing and press Re-
cord instead of
OK, then skip steps 2
and 3.
Step 2: Set The Reminder, Auto Tune or Record
Highlight
or
or
and press OK. You
will then be returned
to Guide.
Step 3: Return to Guide
The program listing now shows an icon next to the program’s name.
Reminder set Auto Tune set Recording set
Guide

14
Step 4a: Your Reminder
A few minutes before your program comes on,
a box will appear on your screen telling you
you have a reminder.
Press INFO to display
the reminder.
Highlight the button
showing the program
name and press OK to
tune to that program,
or highlight Cancel
and press OK to ig-
nore the reminder.
Step 4b: Your Auto Tune
Just before the
program begins, a
message will pop up,
giving you the option
to tune in or cancel.
You can choose either
option, or just wait, the
pop up will go away,
and the system will
tune you to the correct
channel.
Step 4c: Your Recording
If you have set a recording, you don’t need to do anything else.
Once your program begins, your set top box will begin recording it for you.
When you are ready to watch your recording, you will need to go to the
Vault. For more information on the Vault, see page 33.
Guide