Arlo Pro 5S 2K User manual

Pro 5S 2K
Spotlight Camera
User Manual

2
Contents
1. Get to Know Your Camera 6
Get the Arlo Secure App ..................................................................................................................... 6
Meet your Pro 5S 2K Spotlight Camera ........................................................................................... 6
Accessories............................................................................................................................................ 7
2. Get Started 9
Use the Arlo Secure App..................................................................................................................... 9
Insert the battery ................................................................................................................................. 9
Check the LED .................................................................................................................................... 10
Find a good location for your camera ........................................................................................... 10
Install an XL rechargeable battery and housing (sold separately)........................................... 11
Install an Anti-The Mount (sold separately) ............................................................................... 12
Check your camera’s eld of view .................................................................................................. 14
Position your camera to detect motion in specic areas.......................................................... 15
Test motion detection ...................................................................................................................... 16
Arm your camera ............................................................................................................................... 17
HEVC 2K playback-supported devices .......................................................................................... 17
Lower Power Mode............................................................................................................................ 18
3. Wi-Fi Setup and Connections 19
Wi-Fi connection options for your camera................................................................................... 19
Tips for optimal Wi-Fi performance............................................................................................... 20
Connect your mobile device to your Wi-Fi network during setup........................................... 20
Set up an Arlo SecureLink connection between the Pro 5S 2K Camera and a Keypad Sen-
sor Hub ................................................................................................................................................ 22
Connect an optional Arlo SmartHub ............................................................................................. 24
Connect an optional Arlo Base Station with Siren...................................................................... 25
Move your camera’s Wi-Fi connection to a SmartHub or base station................................... 26
Move your camera’s Wi-Fi connection to a direct router connection ..................................... 27
4. Use Your Pro5 2K Spotlight Camera 28
Turn the camera spotlight on and o manually.......................................................................... 29
Foresight.............................................................................................................................................. 30
Record clips from live video............................................................................................................. 31

Pro 5S 2K Spotlight Camera
3Contents User Manual
Take a snapshot from live video ..................................................................................................... 31
CVR with an optional Arlo SmartHub or base station ................................................................ 31
Customize your camera feed image .............................................................................................. 31
Motion detection activity zones...................................................................................................... 32
2-Way Audio........................................................................................................................................ 34
Turn the camera siren on and o manually................................................................................. 34
View recordings and snapshots...................................................................................................... 34
Download recordings........................................................................................................................ 36
5. Modes, Rules, and Alerts 38
Arm or disarm all your Arlo devices ............................................................................................... 38
Select a mode..................................................................................................................................... 39
Mute Notications ............................................................................................................................. 39
Rules for modes ................................................................................................................................. 40
Change motion sensitivity ............................................................................................................... 40
Automatically stop recording when motion stops...................................................................... 40
Control whether the spotlight turns on when motion is detected at night .......................... 41
Change audio sensitivity.................................................................................................................. 41
Use a routine to activate the the camera’s siren ......................................................................... 42
Add a rule with an optional base station siren trigger ............................................................... 42
Manage alerts ..................................................................................................................................... 43
Schedule when your camera is armed.......................................................................................... 43
Detect audio alarms with your camera......................................................................................... 45
6. Access Your Arlo Account 50
Two-step verication ........................................................................................................................ 50
Use face or ngerprint authentication .......................................................................................... 52
Customize your prole ..................................................................................................................... 53
Change your Arlo password............................................................................................................. 53
Reset a forgotten password............................................................................................................. 54
Grant access to friends ..................................................................................................................... 54
7. Change Your Settings 57
Camera settings ................................................................................................................................. 57
Video Settings..................................................................................................................................... 58
Change the audio settings............................................................................................................... 62

Pro 5S 2K Spotlight Camera
4Contents User Manual
Adjust the icker setting................................................................................................................... 62
Restart the camera from the Arlo Secure App.............................................................................. 62
View device information................................................................................................................... 63
Remove a device from your account ............................................................................................. 63
8. SmartHub or Base Station USB Storage 64
View the USB storage device status ............................................................................................... 65
View available USB device storage................................................................................................. 65
Turn USB recording o and on ....................................................................................................... 66
Turn local 2K recording o and on................................................................................................. 66
Change the USB device overwrite setting..................................................................................... 66
Format a USB device......................................................................................................................... 67
Safely eject a USB storage device................................................................................................... 67
View videos on a USB device........................................................................................................... 68
9. SmartHub SD Card Storage 69
Insert a microSD card ....................................................................................................................... 69
View the SD card status .................................................................................................................... 70
View available SD card storage ....................................................................................................... 70
Turn SD card recording o and on ................................................................................................. 70
Turn on Best Local Recording ......................................................................................................... 71
Change the SD card overwrite setting........................................................................................... 71
Format a microSD card..................................................................................................................... 71
Safely eject an SD card ..................................................................................................................... 72
View videos on a microSD card....................................................................................................... 72
10. Arlo Connect 74
Use Arlo with Amazon Alexa............................................................................................................ 74
Add your camera to the Google Assistant app ............................................................................ 75
Use Arlo with IFTTT ........................................................................................................................... 76
11. Arlo Rechargeable Battery 77
Charge your camera battery............................................................................................................ 77
Charge batteries in the Arlo Dual Charging Station (sold separately)..................................... 77
Replace a Pro 5S 2K Spotlight Camera battery............................................................................ 78
Solar Panel charging ......................................................................................................................... 79
Battery life ........................................................................................................................................... 80

Pro 5S 2K Spotlight Camera
5Contents User Manual
Safe handling and usage guidelines for removable and rechargeable batteries 81
12. Troubleshooting 83
Scan a QR code during setup.......................................................................................................... 83
Optimize multiple 2K streams......................................................................................................... 84
Can’t see video streams in a browser ............................................................................................ 84
Not receiving push notications for Arlo alerts ........................................................................... 85
Arlo Secure Alarm Detection isn’t working................................................................................... 87

6
1. Get to Know Your Camera
Rest easy knowing your home is protected, whether you’re there or away with the Arlo Pro
5S 2K Spotlight Camera. With no wires, your camera connects directly to your Wi-Fi network
so you can easily install in minutes. See more details with color night vision, an integrated
spotlight, and a wider eld of view.
Get the Arlo Secure App
Download the Arlo Secure App. The app lets you create an Arlo account in the cloud and set
up and manage all your Arlo devices.
Note: If you already use the Arlo Secure App, make sure that you’re using the latest version.
To nd out if an update is available, go to the app store and search for Arlo.
Meet your Pro 5S 2K Spotlight Camera
Your camera consists of two parts: the camera with a battery compartment, and the housing.

7Get to Know Your Camera
Pro 5S 2K Spotlight Camera
User Manual
Pro 5S 2K Spotlight Camera features
• Arlo SecureLink Technology. Secure Link technology link to the Arlo SmartHome Security
System (sold separately) provides a longer range and lower power consumption than a Wi-
Fi connection.
• 2K video with HDR. Zoom in on objects and see clearer details and colors in 2K HDR.
• Color night vision. See what’s lurking with color night vision or black and white.
• Integrated spotlight. Light up the night and ward o unwelcome guests.
• Fast and easy wire-free set up. Magnetic mount makes it easy to install and adjust.
• 160 degree view. Keep an eye on more of what matters with a wider eld of view.
• 2-Way Audio. Hear and speak to visitors clearly with superior audio quality.
• Built in smart siren. Trigger your siren remotely or automatically during an event.
• Rechargeable battery. Convenient and long-lasting takes the expense out of security.
• Extended battery life and low power mode. Keep watch during unexpected outages.
• Dual band Wi-Fi. Connect to either 2.4 GHz or 5 GHz Wi-Fi for seamless connection.
Note: Image verication during a power or Wi-Fi outage requires the Arlo SmartHome
Security System, LTE and Battery Backup, and a subscription plan that supports professional
monitoring.
Accessories
Your Pro 5S 2K Spotlight Camera works with these accessories, which are sold separately:
• SmartHubs and base stations. You can connect the camera with Wi-Fi to an Arlo
SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000. See Wi-Fi
connection options for your camera on page 19.
• Additional charging options:
• Solar Panel Charger. Connect an Arlo Solar Panel charger to your camera and harvest
power from the sun to keep your camera battery charged. See Solar Panel charging on
page 79.
• Rechargeable battery. Keep fully charged spare batteries (sold separately) on hand.
• Dual Charging Station. Quickly charges up to two batteries at the same time. For more
information, see Charge batteries in the Arlo Dual Charging Station (sold separately) on
page 77.
• Magnetic charging cable and mount. Fast charging 8’ cable easily snaps into place.

8Get to Know Your Camera
Pro 5S 2K Spotlight Camera
User Manual
• Outdoor power cable. An outdoor weather-resistant cable that powers your camera
instead of using batteries.
• XL Battery & Housing. Upgrade your Arlo Pro 5S 2K with a high-capacity battery.
• Anti-The Mount. Lockable mount prevents the camera from being rotated and removed.

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2. Get Started
Use the Arlo Secure App
The free Arlo Secure App helps you complete setup and guides you through the installation
process.
1. Open the Arlo Secure App and connect to your Wi-Fi network.
If you don’t have the app, you can download it and create your Arlo account.
Once you set up your Arlo account, you can access it from the Arlo Secure App on a
smartphone or tablet, or from a computer using a web browser. If you’re using a computer,
enter https://my.arlo.com/#/login in the address bar of the browser.
2. Open the Arlo Secure App and connect to your Wi-Fi network. Then select Add New Device
and add your camera.
Insert the battery
The Pro 5S 2K Spotlight Camera consists of two parts. The camera part is where you insert the
battery. The housing protects the camera.
Note: The battery comes partially charged. We recommend that you fully charge the battery
before using your camera. See Charge your camera battery on page 77.
To insert the battery:
1. Align the battery and insert it into the battery
compartment.
The battery only inserts one way.
The LED on the camera blinks blue.
2. Insert the camera into the camera housing by
pushing down on both the le and right sides of
the camera until it clicks into place.

10Get Started
Pro 5S 2K Spotlight Camera
User Manual
Check the LED
The camera LED lights when the camera is powered on. The LED changes color and blinks
depending on the battery charge and to indicate the status of activities such as pairing the
camera and updating the camera rmware.
• Slow blinking blue. The camera is in the process of pairing with the SmartHub.
• Fast blinking blue. The camera paired with the SmartHub.
• Blinking amber. The camera is out of range, a connection error occurred during pairing, or
the camera battery charge is low (15% or less).
• Alternating blue and amber. The camera failed to pair with the SmartHub, or a rmware
update is in process, or a reset is in process.
Find a good location for your camera
Select a location for your camera with a clear vantage point to fully optimize the wide eld of
view. For the best experience, choose a location with a strong Wi-Fi signal. You can check the
Wi-Fi signal strength in the Arlo Secure App. For information about Wi-Fi connections, see Wi-
Fi connection options for your camera on page 19.
Mount your camera to the wall
Your Pro 5S 2K Spotlight Camera comes with standard quarter 20 mount and a screw kit.
1. Place the outdoor mount and secure it with screws.
If you’re mounting the camera on drywall, use the drywall anchors we provide.
2. Attach the camera to the mount.