Arlo Pro 5S 2K User manual

Pro 5S 2K
Spotlight Camera
User Manual

2
Contents
1. Get to Know Your Camera 6
Get the Arlo Secure App ..................................................................................................................... 6
Meet your Pro 5S 2K Spotlight Camera ........................................................................................... 6
Accessories............................................................................................................................................ 7
2. Get Started 9
Use the Arlo Secure App..................................................................................................................... 9
Insert the battery ................................................................................................................................. 9
Check the LED .................................................................................................................................... 10
Find a good location for your camera ........................................................................................... 10
Install an XL rechargeable battery and housing (sold separately)........................................... 11
Install an Anti-The Mount (sold separately) ............................................................................... 12
Check your camera’s eld of view .................................................................................................. 14
Position your camera to detect motion in specic areas.......................................................... 15
Test motion detection ...................................................................................................................... 16
Arm your camera ............................................................................................................................... 17
HEVC 2K playback-supported devices .......................................................................................... 17
Lower Power Mode............................................................................................................................ 18
3. Wi-Fi Setup and Connections 19
Wi-Fi connection options for your camera................................................................................... 19
Tips for optimal Wi-Fi performance............................................................................................... 20
Connect your mobile device to your Wi-Fi network during setup........................................... 20
Set up an Arlo SecureLink connection between the Pro 5S 2K Camera and a Keypad Sen-
sor Hub ................................................................................................................................................ 22
Connect an optional Arlo SmartHub ............................................................................................. 24
Connect an optional Arlo Base Station with Siren...................................................................... 25
Move your camera’s Wi-Fi connection to a SmartHub or base station................................... 26
Move your camera’s Wi-Fi connection to a direct router connection ..................................... 27
4. Use Your Pro5 2K Spotlight Camera 28
Turn the camera spotlight on and o manually.......................................................................... 29
Foresight.............................................................................................................................................. 30
Record clips from live video............................................................................................................. 31

Pro 5S 2K Spotlight Camera
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Take a snapshot from live video ..................................................................................................... 31
CVR with an optional Arlo SmartHub or base station ................................................................ 31
Customize your camera feed image .............................................................................................. 31
Motion detection activity zones...................................................................................................... 32
2-Way Audio........................................................................................................................................ 34
Turn the camera siren on and o manually................................................................................. 34
View recordings and snapshots...................................................................................................... 34
Download recordings........................................................................................................................ 36
5. Modes, Rules, and Alerts 38
Arm or disarm all your Arlo devices ............................................................................................... 38
Select a mode..................................................................................................................................... 39
Mute Notications ............................................................................................................................. 39
Rules for modes ................................................................................................................................. 40
Change motion sensitivity ............................................................................................................... 40
Automatically stop recording when motion stops...................................................................... 40
Control whether the spotlight turns on when motion is detected at night .......................... 41
Change audio sensitivity.................................................................................................................. 41
Use a routine to activate the the camera’s siren ......................................................................... 42
Add a rule with an optional base station siren trigger ............................................................... 42
Manage alerts ..................................................................................................................................... 43
Schedule when your camera is armed.......................................................................................... 43
Detect audio alarms with your camera......................................................................................... 45
6. Access Your Arlo Account 50
Two-step verication ........................................................................................................................ 50
Use face or ngerprint authentication .......................................................................................... 52
Customize your prole ..................................................................................................................... 53
Change your Arlo password............................................................................................................. 53
Reset a forgotten password............................................................................................................. 54
Grant access to friends ..................................................................................................................... 54
7. Change Your Settings 57
Camera settings ................................................................................................................................. 57
Video Settings..................................................................................................................................... 58
Change the audio settings............................................................................................................... 62

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Adjust the icker setting................................................................................................................... 62
Restart the camera from the Arlo Secure App.............................................................................. 62
View device information................................................................................................................... 63
Remove a device from your account ............................................................................................. 63
8. SmartHub or Base Station USB Storage 64
View the USB storage device status ............................................................................................... 65
View available USB device storage................................................................................................. 65
Turn USB recording o and on ....................................................................................................... 66
Turn local 2K recording o and on................................................................................................. 66
Change the USB device overwrite setting..................................................................................... 66
Format a USB device......................................................................................................................... 67
Safely eject a USB storage device................................................................................................... 67
View videos on a USB device........................................................................................................... 68
9. SmartHub SD Card Storage 69
Insert a microSD card ....................................................................................................................... 69
View the SD card status .................................................................................................................... 70
View available SD card storage ....................................................................................................... 70
Turn SD card recording o and on ................................................................................................. 70
Turn on Best Local Recording ......................................................................................................... 71
Change the SD card overwrite setting........................................................................................... 71
Format a microSD card..................................................................................................................... 71
Safely eject an SD card ..................................................................................................................... 72
View videos on a microSD card....................................................................................................... 72
10. Arlo Connect 74
Use Arlo with Amazon Alexa............................................................................................................ 74
Add your camera to the Google Assistant app ............................................................................ 75
Use Arlo with IFTTT ........................................................................................................................... 76
11. Arlo Rechargeable Battery 77
Charge your camera battery............................................................................................................ 77
Charge batteries in the Arlo Dual Charging Station (sold separately)..................................... 77
Replace a Pro 5S 2K Spotlight Camera battery............................................................................ 78
Solar Panel charging ......................................................................................................................... 79
Battery life ........................................................................................................................................... 80

Pro 5S 2K Spotlight Camera
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Safe handling and usage guidelines for removable and rechargeable batteries 81
12. Troubleshooting 83
Scan a QR code during setup.......................................................................................................... 83
Optimize multiple 2K streams......................................................................................................... 84
Can’t see video streams in a browser ............................................................................................ 84
Not receiving push notications for Arlo alerts ........................................................................... 85
Arlo Secure Alarm Detection isn’t working................................................................................... 87

6
1. Get to Know Your Camera
Rest easy knowing your home is protected, whether you’re there or away with the Arlo Pro
5S 2K Spotlight Camera. With no wires, your camera connects directly to your Wi-Fi network
so you can easily install in minutes. See more details with color night vision, an integrated
spotlight, and a wider eld of view.
Get the Arlo Secure App
Download the Arlo Secure App. The app lets you create an Arlo account in the cloud and set
up and manage all your Arlo devices.
Note: If you already use the Arlo Secure App, make sure that you’re using the latest version.
To nd out if an update is available, go to the app store and search for Arlo.
Meet your Pro 5S 2K Spotlight Camera
Your camera consists of two parts: the camera with a battery compartment, and the housing.

7Get to Know Your Camera
Pro 5S 2K Spotlight Camera
User Manual
Pro 5S 2K Spotlight Camera features
• Arlo SecureLink Technology. Secure Link technology link to the Arlo SmartHome Security
System (sold separately) provides a longer range and lower power consumption than a Wi-
Fi connection.
• 2K video with HDR. Zoom in on objects and see clearer details and colors in 2K HDR.
• Color night vision. See what’s lurking with color night vision or black and white.
• Integrated spotlight. Light up the night and ward o unwelcome guests.
• Fast and easy wire-free set up. Magnetic mount makes it easy to install and adjust.
• 160 degree view. Keep an eye on more of what matters with a wider eld of view.
• 2-Way Audio. Hear and speak to visitors clearly with superior audio quality.
• Built in smart siren. Trigger your siren remotely or automatically during an event.
• Rechargeable battery. Convenient and long-lasting takes the expense out of security.
• Extended battery life and low power mode. Keep watch during unexpected outages.
• Dual band Wi-Fi. Connect to either 2.4 GHz or 5 GHz Wi-Fi for seamless connection.
Note: Image verication during a power or Wi-Fi outage requires the Arlo SmartHome
Security System, LTE and Battery Backup, and a subscription plan that supports professional
monitoring.
Accessories
Your Pro 5S 2K Spotlight Camera works with these accessories, which are sold separately:
• SmartHubs and base stations. You can connect the camera with Wi-Fi to an Arlo
SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000. See Wi-Fi
connection options for your camera on page 19.
• Additional charging options:
• Solar Panel Charger. Connect an Arlo Solar Panel charger to your camera and harvest
power from the sun to keep your camera battery charged. See Solar Panel charging on
page 79.
• Rechargeable battery. Keep fully charged spare batteries (sold separately) on hand.
• Dual Charging Station. Quickly charges up to two batteries at the same time. For more
information, see Charge batteries in the Arlo Dual Charging Station (sold separately) on
page 77.
• Magnetic charging cable and mount. Fast charging 8’ cable easily snaps into place.

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Pro 5S 2K Spotlight Camera
User Manual
• Outdoor power cable. An outdoor weather-resistant cable that powers your camera
instead of using batteries.
• XL Battery & Housing. Upgrade your Arlo Pro 5S 2K with a high-capacity battery.
• Anti-The Mount. Lockable mount prevents the camera from being rotated and removed.

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2. Get Started
Use the Arlo Secure App
The free Arlo Secure App helps you complete setup and guides you through the installation
process.
1. Open the Arlo Secure App and connect to your Wi-Fi network.
If you don’t have the app, you can download it and create your Arlo account.
Once you set up your Arlo account, you can access it from the Arlo Secure App on a
smartphone or tablet, or from a computer using a web browser. If you’re using a computer,
enter https://my.arlo.com/#/login in the address bar of the browser.
2. Open the Arlo Secure App and connect to your Wi-Fi network. Then select Add New Device
and add your camera.
Insert the battery
The Pro 5S 2K Spotlight Camera consists of two parts. The camera part is where you insert the
battery. The housing protects the camera.
Note: The battery comes partially charged. We recommend that you fully charge the battery
before using your camera. See Charge your camera battery on page 77.
To insert the battery:
1. Align the battery and insert it into the battery
compartment.
The battery only inserts one way.
The LED on the camera blinks blue.
2. Insert the camera into the camera housing by
pushing down on both the le and right sides of
the camera until it clicks into place.

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Pro 5S 2K Spotlight Camera
User Manual
Check the LED
The camera LED lights when the camera is powered on. The LED changes color and blinks
depending on the battery charge and to indicate the status of activities such as pairing the
camera and updating the camera rmware.
• Slow blinking blue. The camera is in the process of pairing with the SmartHub.
• Fast blinking blue. The camera paired with the SmartHub.
• Blinking amber. The camera is out of range, a connection error occurred during pairing, or
the camera battery charge is low (15% or less).
• Alternating blue and amber. The camera failed to pair with the SmartHub, or a rmware
update is in process, or a reset is in process.
Find a good location for your camera
Select a location for your camera with a clear vantage point to fully optimize the wide eld of
view. For the best experience, choose a location with a strong Wi-Fi signal. You can check the
Wi-Fi signal strength in the Arlo Secure App. For information about Wi-Fi connections, see Wi-
Fi connection options for your camera on page 19.
Mount your camera to the wall
Your Pro 5S 2K Spotlight Camera comes with standard quarter 20 mount and a screw kit.
1. Place the outdoor mount and secure it with screws.
If you’re mounting the camera on drywall, use the drywall anchors we provide.
2. Attach the camera to the mount.

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Pro 5S 2K Spotlight Camera
User Manual
3. Adjust the camera angle.
Install an XL rechargeable battery and housing
(sold separately)
1. Place the outdoor mount and secure it with screws.
For drywall, use the wall anchors we provide.
2. Release the camera from the camera housing.
Press the button on the charging port underneath the camera. The camera clicks as it
disengages from the camera housing.

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Pro 5S 2K Spotlight Camera
User Manual
3. Pull the camera all the way out of the camera housing.
4. Insert the XL Battery into the camera and then slide the camera and battery into the XL
Housing.
5. Attach the camera to the outdoor mount and swivel to adjust the camera angle.
Install an Anti-The Mount (sold separately)
1. Place the wall plate against the wall, with the arrow pointing up, and secure it with screws.
Note: If you are mounting your Anti-The Mount on drywall, we recommend using the
included wall anchors.
2. Release the camera from the camera housing.

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Pro 5S 2K Spotlight Camera
User Manual
Press the button on the charging port underneath the camera. The camera clicks as it
disengages from the camera housing.
3. Pull the camera all the way out of the camera housing.
4. Insert your camera with its battery into the Anti-The Mount housing.
5. To attach the housing to the wall plate:
• Align the small screw on the mount and the dot on
the wall plate.
• Turn the housing clockwise, until it clicks in place.
• Use the security key to tighten the small screw.
Note: The security key came in the package with your Anti-The Mount.
6. Adjust your camera position, then nger-tighten the mount lock (clockwise) to lock the
camera in position.
Note: To release your camera from the housing, insert the security key in the security keyhole
and turn the key clockwise.

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Pro 5S 2K Spotlight Camera
User Manual
Check your camera’s eld of view
The eld of view is the area in which the camera can detect motion. You can set the eld of
view to Full (110 degrees), Wide (125 degrees), or Super Wide (160 degrees).
Arlo automatically corrects the image to reduce the sheye eect for each eld of view
setting.
Change the eld of view
You can set the eld of view to Full (110 degrees), Wide (125 degrees), or Super wide (160
degrees).
1. Open the Arlo Secure App.
2. Tap Devices.
3. Select the camera.
110°
125° 160°

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Pro 5S 2K Spotlight Camera
User Manual
4. Tap Video Settings > Video Mode.
5. Tap a eld of view to automatically apply it to your camera.
Position your camera to detect motion in
specic areas
You can mount and aim your Pro 5S 2K Spotlight Camera in dierent ways to optimize the
camera’s ability to detect motion in specic areas. The lower two-thirds of the camera’s eld
of view is the motion-sensitive part of the image. Aim the camera so that any motion you wish
to detect appears within this part of the image.
If you want to monitor motion closer to the
camera, such as visitors to your front door,
mount the camera at least 6.5 feet (1.9
meters) high*and aim it so that visitors
appear in the lower two-thirds of the image.
This angle works well to avoid motion alerts for
movement in the top third of the image, such as
vehicles driving by.
To monitor motion occurring farther away,
such as children playing on a lawn, aim the
camera higher to frame the area within the
lower two-thirds of the image.
It’s best to position the camera so that motion
is moving from side-to-side across its eld
of view rather than directly toward or away
from the camera. Also, though the camera can
detect motion up to 25 feet (7.6 meters) away,
the best area for motion detection is 5 to 20
feet (1.5 to 6 meters) from the camera position.
*At 6.5 feet (2 meters) or higher, we recommend using the Arlo Outdoor Mount.

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User Manual
Use camera positioning to aim your camera
Camera positioning is available only when the camera is not streaming, recording motion, or
using the Motion Detection test. During camera positioning, the camera streams video as fast
as possible, without buering. You can aim your camera while watching on your smartphone
and making near real-time adjustments to the camera position. This means that you might
see lower-quality video while you are positioning your camera.
To position your camera:
1. Open the Arlo Secure App.
2. Tap Devices.
3. Select the camera.
4. Tap Device Utilities > Camera Positioning.
The camera starts streaming video. The signal strength bar indicates the Wi-Fi signal that
your camera is receiving at its current location.
Test motion detection
You can use the motion detection test to nd the right motion sensitivity setting for your
camera.
1. Open the Arlo Secure App.
2. Tap Devices.
3. Select your camera.
4. Tap Device Utilities > Motion Detection Test.
5. Move in front of the camera.
During this test, the LED blinks amber when motion is detected.
6. Move the slider to adjust the motion sensitivity level as needed.
This motion sensitivity setting is used during the motion detection test. It is not
automatically applied to the camera rules used by modes to arm your camera. When you
are satised with a particular motion sensitivity level in the test, note the setting so that
you can add it to your rules.
7. Edit the rule for your camera to enter the motion sensitivity level that you want to use. See
Change motion sensitivity on page 40.

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Arm your camera
When your camera is armed it detects sound and motion. You can control when your camera
is armed using these features:
• Arm or disarm all your Arlo cameras and devices. See Arm or disarm all your Arlo devices on
page 38.
• Select a mode such as Armed, Disarmed, Schedule, or Geofencing. See Select a mode on
page 39.
HEVC 2K playback-supported devices
High Eiciency Video Coding (HEVC) is a video compression standard that enables you to
download and stream 2K videos with ease. To use HEVC on the Arlo Secure App, you must use
a supported device and meet the minimum requirements. Your device must:
• Run iOS 9.0 or higher (Apple devices)
• Run Android 5.0 or higher (Android devices)
• Have the latest version of the Arlo Secure App (for mobile)
• Use a web browser that supports HEVC
Note: To check if your web browser supports HEVC, visit https://caniuse.com/#feat=hevc.
HEVC is supported on:
• iPhone 7/7 Plus or newer
• iPad Pro or newer
• Samsung Galaxy S7/S7 Plus or newer
• Galaxy Note 8 or newer
• Google Pixel/Pixel XL or newer
• Huawei P9 or newer
• Xiaomi Mi 5 or newer
• LG G5 or newer
• HTC U10 or newer
• Sony Xperia X or newer
• Moto Z or newer
• OnePlus 3 or newer.

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Pro 5S 2K Spotlight Camera
User Manual
Lower Power Mode
Lower Power Mode is a feature that allows your Arlo device to extend its battery life by
automatically activating at a certain battery level.
• When motion is detected and your camera is triggered to record, your camera will take a
snapshot of the motion.
• You will receive a push notication about the snapshot and it’ll also be saved in your Feed.
• If motion continues aer the snapshot is received, your camera will take additional
snapshots. The camera will wait at least ten (10) seconds between snapshots.
• You can still view your camera’s live stream by tapping on the push notication or from
within the Arlo Secure app.
• If your Arlo Pro 5S 2K Camera is connected to an Arlo Home Security System with
SecureLink, the camera will only communicate using the SecureLink connection, to save
additional power.
To enable Low Power Mode on your device automatically:
1. Open the Arlo Secure app.
2. Tap Devices.
3. Tap the Menu icon .
4. Click Power Management.
5. Slide the toggle for Auto Low Power Mode to the right (on) or le (o).
6. Move the slider le or right to increase or decrease the Low Power Mode Threshold.
Note: Your camera will switch to Low Power Mode when the battery drops below the set
threshold to extend your camera’s battery life. When the battery recharges to 10% above
your set threshold, the camera will switch back into its previous Power Mode. When you
disable the Auto Low Power Mode, the threshold will disappear.
To enable Low Power Mode on your device (manually):
1. Open the Arlo Secure app.
2. Tap Devices.
3. Tap the Menu icon .
4. Click Power Management.
5. Tap on Power Mode.
6. Select Low Power Mode.

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3. Wi-Fi Setup and Connections
During installation, the Arlo Secure App guides you to connect the Pro 5S 2K Spotlight Camera
to your Wi-Fi router’s 2.4 GHz network, or to an optional Arlo SmartHub or base station. Aer
your Pro 5S 2K Camera is set up and active, you can connect it to 5 GHz network and can pair
it to a Keypad Hub (sold separately) using Arlo SecureLink connectivity.
Wi-Fi connection options for your camera
When you install your camera you will be guided to connect it directly to your router’s 2.4GHz
Wi-Fi Band, or you can connect the camera with Wi-Fi to an Arlo SmartHub VMB5000 or
VMB4540, or an Arlo base station VMB4500 or VMB4000. Aer camera is set up, you will have
the option to set up a 5 GHz Wi-Fi connection.
An Arlo SmartHub or base station isn’t included in the package with your camera. They are
sold separately. Using your camera with a SmartHub or base station gives you access to these
additional features:
• 2K local streaming and 2K local recording
• Auto Zoom and Tracking
• CVR (with a subscription)
• Use local storage on an SD card in a VMB5000 SmartHub or on a USB storage device
connected to the SmartHub VMB4540 or base station VMB4500 or VMB4000.
• Use remote access for SmartHubs VMB5000 and VMB4540.
Aer you install and set up your camera, you can move its Wi-Fi connection from your router
to a SmartHub or base station. You can also move your camera’s Wi-Fi connection from a
SmartHub or base station and connect it directly to your dual band router. Your camera has
the ability to automatically switch between the bands. To do this, you must remove the device
from your account and reinstall through the Arlo Secure App, selecting the appropriate option
to move back and forth.

20Wi-Fi Setup and Connections
Pro 5S 2K Spotlight Camera
User Manual
Tips for optimal Wi-Fi performance
The distance between Wi-Fi devices can aect the Wi-Fi signal:
• Maximum recommended distance. We recommend that you place your oodlgiht within
300 feet (90 meters) of your Wi-Fi router. The maximum line-of-sight range of 300 feet is
reduced by each wall, ceiling, or other major obstruction between the camera and the
router.
• Minimum recommended distance. To reduce Wi-Fi interference, allow at least 6½ feet (2
meters) between your camera and any Arlo cameras that you install.
These materials can reduce Wi-Fi signal strength if they are located between Wi-Fi devices:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a sh tank or water heater
Connect your mobile device to your Wi-Fi
network during setup
If you’re connecting your camera directly to your router’s Wi-Fi network, it’s important to
understand that your mobile device must connect to the same Wi-Fi network as the camera
during setup.
Your camera can connect to a 5 GHz and 2.4 GHz Wi-Fi network. Many routers broadcast Wi-Fi
networks in both 2.4 GHz and 5 GHz bands, so your phone might connect to the 5 GHz Wi-Fi
band. During setup, connect your phone to your 2.4 GHz Wi-Fi network, then connect your
camera to that same 2.4 GHz Wi-Fi network.
Find your Wi-Fi network name and password
If you’re not sure about how to nd the Wi-Fi network:
• Look on your Wi-Fi router label.
Many routers have a label that shows the Wi-Fi network name, which is also called an
SSID. Your 2.4 GHz network name might have a 2, 2.4, or 2G at the end. Your 5 GHz network