Arlo Bridge User manual

May 2018
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA 202-11845-01
Arlo Security Light System
User Manual

2
Support
For product updates and web support, visit www.arlo.com/en-us/support.
Trademarks
© Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service
mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google
Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its aliates. Other trademarks are for reference
purposes only.
Compliance
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.

3
Contents
1. Set up your system 6
Meet your Arlo Security Light System...........................................................................................................6
Operate your Arlo Security Light ...........................................................................................................................7
Mount your light....................................................................................................................................................................................7
Aim your light to detect motion................................................................................................................................8
Test motion detection.................................................................................................................................................................9
Find out if your light is close enough to your bridge.........................................................9
Find the best spot for your bridge..................................................................................................................10
WiFi range......................................................................................................................................................................................................10
Add another bridge......................................................................................................................................................................11
Power on your Arlo Bridge..............................................................................................................................................11
Arlo Bridge LED...................................................................................................................................................................................12
Connect your bridge to a dierent WiFi network...............................................................12
Insert a battery into your Arlo Security Light............................................................................13
Arlo Security Light LEDs.....................................................................................................................................................14
Charge a battery..............................................................................................................................................................................14
2. Manage your Arlo account 15
Change your password and user name...................................................................................................15
Turn the Arlo app fingerprint ID login on and o ..................................................................16
Remove a device from your account............................................................................................................16
Add a device from another Arlo account.............................................................................................17
3. Modes, rules, and smart alerts 18
Modes....................................................................................................................................................................................................................18
Rules........................................................................................................................................................................................................................18
Select a mode.........................................................................................................................................................................................19
Change motion sensitivity...............................................................................................................................................20

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Manage alerts........................................................................................................................................................................................21
Set up geofencing..........................................................................................................................................................................22
Geofencing with multiple mobile devices............................................................................................24
Geofencing accuracy................................................................................................................................................................25
Geofencing first in, last out...........................................................................................................................................25
Schedule your security light rules...................................................................................................................25
Add a rule for a light to trigger another light............................................................................27
Add a rule for a light to trigger an Arlo camera......................................................................28
Add a mode..................................................................................................................................................................................................29
4. Settings 31
Change the time zone.............................................................................................................................................................31
Change the name of your bridge........................................................................................................................32
Restart a bridge.................................................................................................................................................................................32
Change the name of your light...............................................................................................................................33
Set up a floodlight or spotlight..............................................................................................................................33
Set up a light to use a single color..................................................................................................................34
Set up a light to be multi-color..............................................................................................................................35
Change the brightness of a light........................................................................................................................36
Specify the duration that a light turns on........................................................................................36
Specify the flash setting for a light..............................................................................................................37
View device information......................................................................................................................................................37
5. Arlo Connect 39
Use Arlo with IFTTT.......................................................................................................................................................................39
Use Arlo with Alexa and the Arlo Alexa Skill...................................................................................39
6. Troubleshooting 40
Questions about installation.......................................................................................................................................40
Battery power in cold weather.............................................................................................................................41
Not receiving push notifications..........................................................................................................................41
An Arlo Security Light does not turn on................................................................................................43

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An Arlo Security Light does not detect motion ......................................................................43
An Arlo Security Light is oine..............................................................................................................................44
Check if the bridge is oine.......................................................................................................................................44
The bridge is oine.....................................................................................................................................................................44
Reset the Arlo bridge to factory settings..........................................................................................45
7. Rechargeable battery safety 46
Safety rules for batteries................................................................................................................................................46
Safety rules for the Arlo Charging Station......................................................................................47

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1. Set up your system
Meet your Arlo Security Light System
Your Arlo Security Light system includes an Arlo Bridge and Arlo Security Lights.
The Arlo Bridge uses a WiFi link to your Internet service to connect to your Arlo
account in the cloud. The security lights use BLE (Bluetooth Low Energy) to
communicate with the bridge.
Your security lights automatically detect motion.
Each light includes a Dusk to Dawn feature. If the light senses that it is in a dark
location, the light turns on when motion is detected. If one Arlo Security Light is in
a dark area and another Arlo Security Light is in a bright area, only the light in the
dark area turns on. You can receive motion detection alerts even if the light does
not turn on.
The ambient light sensor helps save your Arlo Security Light’s battery by enabling
the light only when it’s necessary.
You can always turn your Arlo Security Light on or o using your Arlo app.
If you want to receive alerts when a light detects motion, select a mode for the
light such as Armed that sends notifications. For information about modes, see
Modes on page 18.
Note: For help with installation, see the quick start guide that came with your Arlo
Security Light system.
WiFi connection
Internet connection
Bluetooth connection

7
Set up your system
Operate your Arlo Security Light
Your Arlo Security Light requires the Arlo Bridge for operation. You can operate
your Arlo Security Light three ways:
• Manual operation. Turn a light on and o by tapping the ON/OFF button in
the Arlo app.
• Motion triggered operation. Select the Armed mode. Your light detects
motion and alerts you with Arlo App push notifications or email alerts. The light
also turns on when it detects motion if the light is in a dark location.
• Automation triggered. You can set up rules for your lights to be triggered
by other Arlo devices such as cameras. You can use the Arlo app or other
supported applications such as Alexa.
For more information, see Modes on page 18 and Rules on page 18.
Mount your light
¾To mount your security light:
1. Use the provided screws to attach the mount to a wall.
2. Tighten the metal collar on the mount to secure the post.
3. Screw the security light onto the threaded post.
4. Tighten the plastic collar to secure the light.

8
Set up your system
5. Tilt and swivel the light to the position you prefer.
Aim your light to detect motion
When positioning your light, keep these tips in mind:
• Keep active locations in the detection zone. Position your light so that the
space that you want to monitor is within the motion detection zone.
• Elevate your light. Mount your security light least 7 feet (2 meters) above the
floor or the ground and aim it slightly downward (at an angle of at least 15
degrees) for the best sensor performance.
• Make sure that side-to-side trac crosses the detection zone. Arlo’s
motion sensor is much more sensitive to side-to-side movement across its field
of view than to movement directly toward or away from the light. The best area
for motion detection is 5 to 20 feet (1.5 to 6 meters) from the light position.
• Use the motion detection test. You can use the motion detection test to
verify that the light detects motion in a specific area. For information about the
motion detection test, see Test motion detection on page 9.

9
Set up your system
Test motion detection
You can use the motion detection test to find the right motion sensitivity setting
for each light.
¾To run a motion detection test:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap the gear icon for the light.
The Device Settings page displays for the selected light.
3. Tap or click Motion Detection Test.
4. Move in front of the light.
During the motion detection test, the light blinks yellow when motion is
detected.
5. Move the slider to adjust the motion sensitivity level as needed.
6. Edit the rule for your light to enter the motion sensitivity level that you want
to use. See Change motion sensitivity on page 20.
Find out if your light is close enough to your bridge
You can use the range finder test to verify when a light is within range of your Arlo
Bridge.
¾To run a range finder test:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap the gear icon for the light.
The Device Settings page displays for the selected light.

10
Set up your system
3. Slide the Range Finder Test switch to turn the test on and o.
The range finder test automatically turns o in five minutes if you don’t slide
the Range Finder test switch.
4. Move around with your light to find the best placement location.
The security light LEDs blink as follows:
• Green. The light is within range of your bridge.
• Red. The light is outside the range of your bridge.
Find the best spot for your bridge
After you place your lights, move your bridge as needed to a location that
optimizes the signal between your lights and your bridge.
To optimize your bridge location, do the following:
• Make sure that your bridge is within range of your WiFi router.
• Place your bridge in a location where each light is about the same distance
from the bridge.
• Elevate your bridge by plugging it into an outlet that is located above ground
level, such as above a counter.
• Do not plug the bridge into a power strip that is on the floor.
• Try to minimize the number of walls between your bridge and your lights. Thick
or insulated walls can reduce the range.
WiFi range
Place your bridge in a location that is inside the WiFi range of your router and is
about the same distance from each security light.
It’s important to keep distance in mind for a good WiFi signal:
• Maximum. Place your bridge within range of your WiFi router. The maximum
line-of-sight range is reduced by each wall, ceiling, or other major obstruction
between the light and bridge. The following materials reduce signal strength
the most:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic

11
Set up your system
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a fish tank or water heater
Note: Check the LED on the bridge. If the LED is blinking amber, the bridge did not
connect to the WiFi network.
• Minimum. Place your bridge at 10 feet (300 centimeters) away from your router.
Add another bridge
You can expand your security light system to use more than one bridge. For
example, if you have a large home, you might want one bridge for the lights in the
front and another bridge for the lights in your backyard.
¾To add an additional bridge:
1. Tap the Arlo icon on your mobile device.
The Devices page displays.
2. Tap Add Device.
3. Tap Arlo Bridge.
4. Follow the onscreen prompts.
Each security light is assigned to only one Arlo Bridge. To move a light to a new
bridge, remove the light from your Arlo account, and then add the light and select
the new bridge. See Remove a device from your account on page 16.
Power on your Arlo Bridge
Before you plug in your bridge for the first time, follow the instructions in the Arlo
app to add your security light system.
¾To power on the Arlo Bridge:
Plug the bridge into a wall socket.
The bridge and the wall socket must
be indoors. The prongs on the bridge
vary by region.

12
Set up your system
Arlo Bridge LED
The LED on the Arlo Bridge changes color when it connects to a WiFi network and
when it pairs with a light.
See the following table for explanations for the LED on the bridge.
Bridge
LED
Color and Action Meaning
Solid blue for 10 seconds The bridge is connected to the Internet.
Slow blinking blue The bridge is ready to pair with a smartphone for initial setup.
Fast blinking blue The bridge is ready to pair with an Arlo light or other accessory.
Solid amber A factory reset is in progress.
Blinking amber The bridge did not connect to a WiFi network.
Solid purple The bridge is booting.
Blinking purple The bridge is connected to a WiFi network, but an Internet
connection is not available.
Connect your bridge to a dierent WiFi network
Your Arlo Bridge connects to 2.4 GHz WiFi networks.
Note: If your router broadcasts both a 2.4 GHz WiFi network and a 5 GHz WiFi network,
connect the bridge to the 2.4 GHz WiFi network. You can use the Arlo app on a mobile
device that is connected to either the 2.4 GHz or 5 GHz WiFi network.
¾To connect your Arlo Bridge to a dierent WiFi network:
1. Tap the Arlo icon on your mobile device.
The Devices page displays.

13
Set up your system
2. Tap Settings.
3. Tap your bridge to select it.
The Device Settings page displays.
4. Under NETWORK, tap Wi-Fi.
5. Tap Change Network.
6. Follow the onscreen prompts.
Insert a battery into your Arlo Security Light
Before you insert the battery for the first time, follow the instructions in the Arlo
app to add your security light system.
¾To insert a battery:
1. Open the battery compartment cover by pressing and releasing the back of the
security light.
2. Align the battery contacts.
3. Insert the battery.
4. Replace the battery compartment cover.
Arlo Security Light LEDs
Your Arlo Security Light includes four LEDs that can change color.
When you pair your security light to the bridge, these LEDs change color and might
flash or blink. See the following table for explanations of the LEDs.
Arlo
Security
Light LEDs
Color and Action Meaning
Blinking blue The light is attempting to pair with the bridge.
Blinking red The light was not able to pair with the bridge.
Blinking green The light paired with the bridge.

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Set up your system
Charge a battery
You can use the USB cable and the indoor AC power adapter that came in the box
to plug in your light. When you plug in a light, its battery automatically charges.
1. Connect the USB cable to the light and to the AC power adapter.
2. Plug the AC power adapter into an indoor wall socket.
Note: If you want to plug in your security light outdoors, use the Arlo outdoor power
adapter (sold separately).

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2. Manage your Arlo account
When you use New Setup, the email address and password that you enter are saved as
your profile. You can change the password and the user name. In the mobile app, you
are automatically logged in when you launch the Arlo app, but you can turn Auto Login
o and on.
Change your password and user name
¾To change your password and user name:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap or click Settings.
The Settings page displays.
3. Under Account, tap or click Profile.
The Profile page displays.
4. If you are using a smartphone, tap Edit at the top of the page.
The Profile page displays.
5. Type the new entries in the password and name fields.
6. Tap or click Done.
Your settings are saved.
Turn Auto Login on or o for a smartphone
When Auto Login is turned on, launching the Arlo app on your smartphone
automatically logs you in with the email address and password that you used the
last time you logged in.
¾To turn Auto Login on your smartphone on or o:
1. Tap the Arlo icon on your mobile device.

Manage your Arlo account
16
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap or click Settings.
The Settings page displays.
3. Under Account, tap or click Profile.
The Profile page displays.
4. Tap Auto Login.
Your settings are saved.
Turn the Arlo app fingerprint ID login on and o
The Arlo app supports Touch ID®fingerprint identity sensors. If you are using a
mobile device with this feature, you can turn the Arlo app Touch ID login on and o.
¾To turn the Arlo app Touch ID login on and o:
1. Tap the Arlo icon on your mobile device.
The Devices page displays.
2. Tap Settings.
The Settings page displays.
3. Tap Profile.
The Profile page displays.
4. Tap Log in with Touch ID.
Tapping this button turns with Touch ID login on and o.
Remove a device from your account
¾To remove a device from your account:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.

Manage your Arlo account
17
The Devices page displays.
2. Tap or click Settings > My Devices.
A list of devices displays.
3. Tap or click the device.
The settings display.
4. Scroll down and tap or click Remove Device.
The device is removed from your account and its settings are deleted.
Add a device from another Arlo account
Remove the device from the other Arlo account and then add it to the correct Arlo
account.
¾To add a device from another Arlo account:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Log in to the old Arlo account.
3. Tap or click Settings.
The Settings page displays.
4. Tap or click My Devices.
A list of devices displays.
5. Tap or click the device.
6. Scroll down and tap or click Remove Device.
The device is removed from your account.
7. Log out of the Arlo app.
8. Add the device to the correct Arlo account.

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3. Modes, rules, and smart alerts
Modes and rules let you tell your Arlo devices what to do in dierent situations. For
example, you can set up a light to trigger other lights when it detects motion and
send you a notification.
Modes
Modes let you tell your Arlo devices to respond dierently at dierent times. For
example, you probably don’t want to receive an alert about motion in the yard
when you are gardening. You might want to turn on a dierent mode when you’re
away on vacation than when you’re just out at the store for an hour. Arlo modes
give you complete control over how your Arlo devices respond to motion.
You can create your own modes, but the Arlo app comes with the following modes:
Armed. Detection is on for this device.
Disarmed. Detection is o for this device.
Schedule. Manage detection based on a schedule.
Geofencing. You can use geofencing to arm, disarm, or resume a schedule
mode when you arrive at or leave a given location based on your mobile
device.
You can customize the Armed and Schedule modes and you can add new modes.
You can create dierent modes for the same light, but the light can use only one
mode at a time.
Rules
Each mode consists of one or more rules that provide detailed instructions for
your Arlo system. For each mode, you can set the following options:
• Trigger device. The trigger device is the light that detects motion.
• Trigger. You can adjust the motion detection sensitivity to minimize false
alarms.
• Devices. Motion detection on one light can trigger another light to turn on. For
example, you might want your driveway light to trigger your front door light to
turn on.
• Action. Specify the action that occurs when motion is detected.

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Modes, rules, and smart alerts
• Notifications. When a trigger is detected, Arlo can send you push notifications,
email alerts, or both. You can also choose to send email alerts to friends, family
members, pet sitters, or anyone who might need to respond when a light is
triggered.
The Arlo app guides you through the process of setting up your Arlo system and
telling it what you want it to do, but the Arlo knowledge base also oers detailed
instructions to help you get the most out of your Arlo Smart Home Security System.
Select a mode
You can turn modes on and o or use a schedule.
Use the Arlo app menus to select a mode
¾To select a mode:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap or click Mode.
A list of devices displays.
3. Tap or click the bridge.
The Mode page displays.
4. Tap or click a mode to activate it.
The mode that you selected turns on immediately and applies to all the lights
paired with the selected bridge. The mode stays active until you change it.
5. Tap or click Edit to add or modify rules for the lights.
Note: When you view the Devices page, motion detection icon displays for the light
when motion detection is on.

20
Modes, rules, and smart alerts
Use the 3D touch shortcut to select a mode
If you are using a mobile device that supports the 3D Touch feature, you can use
3D Touch to quickly select a mode.
¾To use 3D Touch to select a mode:
1. Tap and hold the Arlo icon on your mobile device.
A menu displays listing the default mode selections: Armed, Disarmed,
Scheduled, and Geofencing.
2. Tap a mode in the menu to activate the mode.
The Mode page displays with the activated mode selected. The mode stays
active until you change it.
When you view the Devices page, motion detection icon displays for the light
when motion detection is on.
Change motion sensitivity
You can change the sensitivity level for your light.
¾To change the sensitivity level for a light:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Devices page displays.
2. Tap or click Mode.
A list of devices displays.
3. Tap or click the bridge.
The Mode page displays.
4. Tap or click Edit next to the mode.
The Edit Rule page displays.
5. Tap or click Edit next to the rule that you want to edit.
The Edit page displays.