Arris DCX3200 User manual

Shaw HD Box
Installation Instructions (Approximate hardware setup time: 10-15 minutes)
C. Screw one end of the included white cable
cord (with silver ends) into your wall cable
outlet and the other end into the back of the
HD box. For an optimal viewing experience,
we recommend using the included cable cord
instead of any others you might have around.
A. Your serial number, “Host SN,” is located on the back of the HD box (next to
the number three) and starts with the letter “M.” Alternatively, you can find
the serial number on the white sticker label on the HD box packaging. You
can find your Account number on the mailing label.
Wall Outlet
Cable InCable Out
What’s in the box
Hook up your new hardware
B. Find a location to put your new hardware
that will allow it to breathe.
Cable Cord
(Coax)
Shaw Remote Arris HD Box Splitter
Power Pack HDMI Cable IR Receiver +
Tether Cord
(Optional Use)
(Optional & not included
in all packaging)
Serial number

D. Connect the included HDMI cable (black cable
with flat gold ends) from the HD box to your
TV. Both video and audio travel through HDMI
cable. Note the input you plug your HDMI
cable into on the back of your TV (i.e. HDMI 1,
HDMI 2, etc.). For more advanced audio/video
setups, please refer to the manufacturers
guide included with your HD box.
E. Connect the included power adapter from
the wall power outlet to the HD box.
HDMI In
HDMI Out
Television
Power Pack
Now we just need to get your box activated
HD_P3_INSTALL_MAR17_DF
Need additional help?
Call 1-844-574-7429 or visit shaw.ca/selfinstall
A. Turn on your TV, and select the input (e.g. HDMI 1, HDMI 2,
etc.) that you plugged the HD box into in Step 2-D. You may
see a blue box appear on your TV or a “no signal “message -
don’t worry, this is normal. On the HD box display panel you
will see “0000” “boot” and will stop at noCP message.
C. Activate your HD box online by visiting myaccount.shaw.ca. Login or
register if you do not have an account. Once signed in, under TV section,
please select Self-Install TV equipment and follow the instructions on
your screen. The activation process will take approximately 10 mins.
During this time, messages (OCAP, APP, ChIP, PSLd, etc) will display on the
front panel of your HD box. Your HD box will be “ready” when the front
panel displays the current time, and is powered off.
IMPORTANT - don’t disconnect power or press any buttons on the set top or
remote during activation, as it may interrupt the process. If you do not have
Internet access, or need additional help, please call us at 1-844-574-7429.
B. Your HD box will be “ready” for activation
once “noCP” displays on the front panel.
Manage deviceWork Phone
Manage deviceWork Laptop
Device name
Remove a device or disable Parental Controls for a device.
Manage your FreeRange TV devices
FreeRange TV Devices Learn about the app Help
TV Equipment Help
Discover BlueSky TV
Shop TV Equipment
Shop Equipment
Self-Install TV Equipment
Shop Premium Channels
Shop TV Programming
Shop TV
Personal TV
View free channel previews
View my channel list
Current Monthly Service Change TV plan
TelevisionHelp
Mary Patel
000-0000-0000
Need help?
Live Chat
Sign out
Email
1-888-472-2222
Online Support
Service Updates
My Account
Add Service
My Bills
Internet
TV
My Profile
My AccountSupportShopBusiness
Personal Cart WebmailContact
D. To program your Shaw Universal Remote to work with your TV (adjust volume, etc.), follow the “QuickSetup”
instructions on the reverse of the remote or visit urcsupport.com/shaw
If you wish to place your HDPVR out of sight (i.e. in a cabinet), plug your IR Receiver into EXT IR IN on the back of your HDPVR. Place
the IR Receiver where your remote’s signal will have a clear line of sight with the IR Receiver.