AT&T OGO User manual

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Revision History
Date Revision Description
07/28/04 0.1 Initial Draft.
07/29/04 0.2 Updated safety and FCC information in “Important Safety Information”
section.
08/02/04 0.3 Added Welcome information with short versions of Wizards, Adding
Contacts, etc.
08/04/04 N/A Development stopped in this document. A clone was made entitled Ogo
Quick Reference Guide (14338)—See below*.
08/24/04 0.4 This version is a clone of the 0.11 version of Ogo Quick Reference Guide
(14338). More content and detail will be added for release to end-users.
08/27/04 0.5 Cleaned up formatting, styles, and step numbering.
08/27/04 0.6 Ported in revision history from document 14338 as a record of
development for this document. Fixed TOC to come in at Level 3. Added
information to Conventions Used in this reference guide, clarifying the
types of contacts.
09/01/04 0.7 Deleted revision history from 14338 as document number 14338 will be
released and archived. Updated Ogo Shortcut Key Section 1.3.3. Added
Closing Chat Sessions Section 4.3. Updated corporate information
Section 1.1. Updated Ogo Shortcut Key Section 1.3.3, added Table 2
Message Icons. Replaced Insert Symbol Palette Screen, Figure 5. Added
information to Section 9 Settings (Brand autosignature, updated figures in
set time and set date).
09/02/04 0.8 Added updated Activation and Messaging Wizards sections. Step
numbering now needs to be fixed throughout the document.
09/03/04 0.9 Imported existing content into approved template; fixed step numbering,
adapted formatting to new page layout as necessary. Formatting pass
completed through Section 4.
09/03/04 0.10 Moved My Status to Head 1 and in front of IM. Added procedure for setting
status when device is closed. Reformatted “Conventions” section and
updated definition for Contacts.
09/06/04 Added Note to Section 5.1.1.
Updated the following:
• Added Table 4, Table 5, Table 6 to Section 5.1.2 Adding an Emoticon
to Your Chat.
• Added Section 6.1 Mailbox Options Menu.
• Added Table 8 Mail and SMS Icons to Section 6.2
• Section 7.5 Deleting a Draft of a Message.
• Added (Address Clipboard) to Section 7.6.2.
• Added Section 8.4 Creating a Group.
• Updated Section 10 Settings

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Table of Contents
1. Welcome!..........................................................................................................................................................................6
1.1. Corporate Information.............................................................................................................................................6
1.2. Conventions Used in this Reference Guide............................................................................................................7
1.3. Device and Keyboard..............................................................................................................................................8
1.3.1. The Ogo Device.........................................................................................................................................8
1.3.2. The Ogo Keyboard.....................................................................................................................................9
1.3.3. The Ogo Shortcut Key .............................................................................................................................11
1.3.4. 8-Way Navigation Key .............................................................................................................................12
1.3.5. ALT Key 12
2. Home Screen..................................................................................................................................................................13
2.1. Taskbar.................................................................................................................................................................14
3. Getting Started................................................................................................................................................................16
3.1. Box Contents ........................................................................................................................................................16
3.2. Preparing Your Ogo..............................................................................................................................................16
3.2.1. Installing or Removing the Battery...........................................................................................................16
3.2.2. Connect Charger......................................................................................................................................17
3.2.3. Charge Battery.........................................................................................................................................17
3.3. Powering On Your Ogo.........................................................................................................................................17
3.4. Activation and Messaging Wizards.......................................................................................................................18
3.4.1. Activation Wizard.....................................................................................................................................18
3.4.1.1. Preparing for Activation...........................................................................................................18
3.4.1.2. Overview of Activation.............................................................................................................18
3.4.1.3. Activating Your Ogo.................................................................................................................18
3.4.2. Messaging Wizard ...................................................................................................................................25
3.4.2.1. Preparation for Messaging Setup............................................................................................25
3.4.2.2. Overview of Messaging Setup.................................................................................................25
3.4.2.3. Setting up IM and E-mail Accounts .........................................................................................25
4. My Status........................................................................................................................................................................28
5. Instant Messaging (IM)...................................................................................................................................................30
5.1.1. Sending an Instant Message (Starting a Chat Session)..........................................................................30
5.1.2. Adding an Emoticon to Your Chat............................................................................................................31
5.2. IM Options Menu...................................................................................................................................................36
5.2.1. Adding a Contact to Your IM Service.......................................................................................................36
5.2.2. Delete an IM Contact...............................................................................................................................37
5.2.3. Block or Ignore a Contact ........................................................................................................................38

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5.3. Closing Chat Sessions..........................................................................................................................................38
5.4. Banners.................................................................................................................................................................39
6. Mailbox ...........................................................................................................................................................................40
6.1. Mailbox Options Menu..........................................................................................................................................41
6.2. Mail and SMS Icons..............................................................................................................................................41
6.3. Reading an E-mail or SMS Message....................................................................................................................42
7. E-mail and SMS..............................................................................................................................................................43
7.1. Sending an E-mail or SMS Message....................................................................................................................43
7.2. Replying to an E-mail or SMS Message...............................................................................................................44
7.3. Forwarding an E-mail or SMS Message...............................................................................................................44
7.4. Saving a Draft of a Message.................................................................................................................................45
7.5. Deleting a Draft of a Message ..............................................................................................................................45
7.6. Addressing Your Message....................................................................................................................................45
7.6.1. Adding Multiple Recipients to the Same Field.........................................................................................45
7.6.2. Message Sent to New Recipient (Address Clipboard).............................................................................46
7.6.3. Clearing and Editing Addresses and Address Fields ..............................................................................48
7.7. Receiving E-mail Attachments..............................................................................................................................48
8. Contacts..........................................................................................................................................................................49
8.1. Creating a Contact................................................................................................................................................49
8.2. Contact Profile Fields............................................................................................................................................50
8.3. Alerticons..............................................................................................................................................................51
8.3.1. Choosing Alerticons for Your IM Contacts...............................................................................................51
8.3.2. Choosing Alerticons for Your E-mail/SMS Contacts................................................................................52
8.4. Creating a Group ..................................................................................................................................................52
9. QuickText........................................................................................................................................................................54
9.1. General Description..............................................................................................................................................54
9.2. Inserting QuickText...............................................................................................................................................54
9.3. Editing QuickText..................................................................................................................................................54
10. Settings...........................................................................................................................................................................56
10.1. IM (Instant Messaging) .........................................................................................................................................56
10.2. E-mail Settings......................................................................................................................................................56
10.3. Device Settings.....................................................................................................................................................57
10.4. Sounds Settings....................................................................................................................................................58
10.5. Time & Date..........................................................................................................................................................58
10.6. Network.................................................................................................................................................................60
10.7. PMG (Personal Mobility Gateway)........................................................................................................................60

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10.8. System Settings....................................................................................................................................................60
10.9. Setting Ogo Volume/Vibration ..............................................................................................................................60
10.10. Verifying Your SMS Number....................................................................................................................61
11. Battery Charging and Low Battery Warning...................................................................................................................62
11.1. Battery Charging Level .........................................................................................................................................62
11.2. Low Battery Warning.............................................................................................................................................62
12. Ogo Help.........................................................................................................................................................................64
12.1. Live Support – Help Chat.......................................................................................................................................64
12.1.1. Help Chat Message Alerts.......................................................................................................................64
12.2. Technical Support Information..............................................................................................................................64
13. Important Safety Information ..........................................................................................................................................65
13.1. Radio Frequency (RF) Energy..............................................................................................................................65
13.1.1. RF Interference/Compatibility..................................................................................................................65
13.2. Potentially Explosive Atmospheres.......................................................................................................................65
13.3. Using Device Safely While Driving .......................................................................................................................65
13.4. Accessories...........................................................................................................................................................66
13.4.1. Batteries and Battery Chargers ...............................................................................................................66
13.5. Repetitive Motion Injuries .....................................................................................................................................66
13.6. Caring for Your Device and Charger.....................................................................................................................66
13.7. Device Service......................................................................................................................................................66
13.8. Radio Frequency Signals......................................................................................................................................67
13.9. FCC Compliance Statement.................................................................................................................................67
13.10. Battery Safety Precautions ......................................................................................................................68
13.11. RF Exposure............................................................................................................................................68
13.12. Health and Safety Information .................................................................................................................69
13.12.1. Exposure to Radio Frequency (RF) Signals............................................................................69
13.12.2. SAR Information ......................................................................................................................69

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1. Welcome!
Welcome! Thank you for purchasing Ogo. Ogo gives you the opportunity to stay in touch with family,
friends, business contacts, and others while on the go. Ogo consolidates a wide array of electronic
messaging features into one cool mobile device. Ogo’s features include:
Instant Messaging (IM): Chat with your AOL, MSN, and Yahoo! contacts using Ogo. It is easy to
add contacts, just as you do on your PC. Emoticons can be used in your chat sessions.
E-mail: Check your e-mail on the go and access multiple e-mail accounts. Ogo can help you
compose important messages that just can’t wait until you are back in the office or at home.
SMS: Read and write text messages, using a full keyboard instead of your phone’s numeric
keypad.
Ogo: Press one key to get all your unread e-mail, instant messages, and SMS messages.
1.1. Corporate Information
AT&T Wireless Services, Inc.
P. O. Box 68055
Anaheim Hills, CA 92817-8055
(correspondence only, not for payment)
Telephone numbers:
Customer Care: 866-896-9434
General care, billing questions: 866-293-4634
NAS, activations: 800-684-2390
Web site address: www.attws.com
Ogo-specific information: www.attws.com/ogo
Caution: Changes or modifications made in the radio device not expressly approved by AT&T
Wireless will void the user’s authority to operate the equipment.

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1.2. Conventions Used in this Reference Guide
Item Definition
Navigation
Key Physical key on the keyboard. The command Press always refers to physical
keys.
Button Onscreen button that performs an action when you select it and press Enter.
Actions
Press Unless otherwise indicated, press always refers to a short press (half a second or
less). Where a long press of a key (over half a second) has a specific result, the
term
long press is used.
Select Move the focus onscreen to a tab, a field, a button, or an option.
You select items using the 8-Way Navigation key. Use the inner ring of the 8-Way
Navigation key to move from one item to an adjacent item (field, button, or option);
use the outer ring to move from one tab to another or from one page to another.
Scroll Move the focus up or down to select items in an options list or to read onscreen
text. Terminology
Contacts Two types of contacts are described in this manual:
Contacts refers to stored contact profile information about the people to whom you
send e-mail or SMS messages. You can also store general information, such as
home address and phone numbers for people you know.
IM Contacts refers to the stored screen identification names for the people with
whom you exchange instant messages. IM contacts are stored by the IM service
providers, AOL, MSN, and Yahoo!

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1.3. Device and Keyboard
1.3.1. The Ogo Device
Note: All screens shown in this Guide are for reference only, and may differ slightly from what you
see on your Ogo.
Figure 1: Ogo Device

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1.3.2. The Ogo Keyboard
Figure 2: Ogo Keyboard
Mailbox Instant
Messaging Compose Home Ogo
Power On/
Off
Up
Capital
Letters
Alternate
Characters
8-Way Navigation
Clear
Enter
Options
Emoticon
Table 1: Ogo Keys and Key Functions
Key Name What it Does
Shortcut Keys
Power Powers your Ogo on and off.
Mailbox Shortcut to your e-mail inbox, where you can see incoming e-mail
and text messages.
Instant
Messaging Shortcut to the instant messaging screen, where you can chat with your contacts over AOL, MSN, or Yahoo!
Compose Opens a screen where you can write a new e-mail or SMS
message.
Home Returns to the home screen or main menu.
Ogo Opens a screen displaying current chats, unread SMS, e-mail,
and draft messages.

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Key Name What it Does
Navigation
Keys
Enter Activates a selected item on the screen.
Outer arrows The outer ring of arrows of the 8-Way Navigation key. Left and
right arrows move between tabs. Up and down arrows scroll one
page at a time (page up/down).
Inner arrows The inner ring of arrows of the 8-Way Navigation key. Left and
right arrows scroll left and right within a screen. Up and down
arrows move between lines in a screen.
Up Takes you to the screen above the one you are currently in (if
available). This key also closes an open Options menu.
Options Opens the Options menu for the current screen, if available.
Text Keys
Letter keys Used to insert letters, numbers, or other symbols.
Capitalize Shifts the letter keys to capitals. For example, press CAP and
then press D to type the capital letter D.
Alternate Shifts the letter keys to the symbol located above the letter on the
key. For example, press the ALT key and then the D key to insert
the number 5. See Figure 5 Insert Symbol Palette.
ALT, Spacebar Pressing ALT, then Spacebar, opens a symbol palette that allows
you to insert special characters into your messages.
Emoticon Opens an emoticon palette that allows you to insert emoticons
into your instant messages.
Clear Deletes the last character or emoticon inserted in a text field.

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1.3.3. The Ogo Shortcut Key
You can press the Ogo shortcut key at any time to display a list of all your new e-mail and SMS
messages, open IM chat sessions, and drafts of messages you have not yet sent.
Figure 3: Ogo Shortcut Pop-up
Select the message or chat session you want to view and press Enter. The following icons appear for
each type of message (Table 2).
Note: You can also quickly have Ogo check for new e-mail from all of your IM and other e-mail
providers set up on your ogo. Highlight Send/Receive at the bottom of the Ogo pop-up and press
Enter.
Table 2: Message Icons
Type Icon Comments
Conversation AIM
Chat MSN
Conversation Yahoo!
Animates if unread
Unread SMS
Draft message
Unread e-mail
Static icons

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1.3.4. 8-Way Navigation Key
Figure 4: 8-Way Navigation Key
Outer Ring
Inner Ring
 Outer Ring: Left and right arrows move between tabs. Up and down arrows scroll one page at a
time (page up/down).
 Inner Ring: Left and right arrows scroll left and right within a screen. Up and down arrows move
between lines in a screen.
1.3.5. ALT Key
 Insert special characters using keys: Special characters and numbers are marked on the keys
above the standard characters. When you want to insert a special character or number, press
ALT, then press the key for the character or number you want.
 Insert Symbol palette: When in any messaging screen or text field, pressing ALT, then Spacebar,
opens the Insert Symbol palette. Select the symbol and press Enter to insert the symbol into your
message.
Figure 5: Insert Symbol Palette

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2. Home Screen
Figure 6: Home Screen
Home Screen Item For more information…
Taskbar: See current message and status information in the Taskbar that is
displayed at the top of each screen. Section 2.1
Mailbox: View and respond to e-mail and SMS messages, and manage
received messages. Section 6
Instant Messaging (IM): Send instant messages and chat with your IM
contacts. Section 3.4.1
Compose: Select Compose to write an e-mail or an SMS message. Section 7.1
Contacts: Set up contacts and contact information for e-mail and SMS. You
can also add contacts that do not have e-mail or SMS addresses. Contacts
for IM are separate.
Section 8
Section 5.2.1
My Status: See which IM communities you are logged onto. You can also
check your e-mail. Section 0
Help: Access live Help chat and other information resources. Section 12
Settings and Device: Set the date and time and choose settings for pop-ups
and other display items. Section 10

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2.1. Taskbar
The top of every screen is dedicated to the Taskbar. The Taskbar interactively displays information
about system status, new messages, IM status, and keyboard CAP and ALT functions (Figure 7).
Figure 7: Taskbar
Screen
Indicator
Time
Ogo
Indicator
Yahoo, MSN and
AOL Status Battery Status
Signal
Strength
Cap/Alt Icon
Position Mute Icon
Send/Receive
Icon
Taskbar Item Function
Screen indicator Indicates which screen your Ogo is in (Home, Chat, Compose, etc.).
Ogo The Ogo indicator is animated when you have new unread messages (e-mail or
IM) (See Section 1.3.3 for more information about the Ogo shortcut key).
AOL, MSN, and Yahoo! status For each of these IM providers (premium portals), your status appears here
(Online, Not Available, Offline, etc.).
Time Current time (See Section 10 for setting date and time).
Battery status Diagonal bars show the battery charge level. (See Section 11).
Signal strength Vertical bars indicate the strength of Ogo’s network connection. If a G appears in
the status, GPRS service is on.
CAP/ALT icon status The CAP and ALT icons share the same space in the Taskbar. is the icon for
CAP selection. is the icon for the ALT selection.
Send/Receive icon The Send/Receive icon appears as an animation during any send/receive action,
and disappears from the Taskbar upon completion of the Send/Receive event.
Mute icon This icon appears only when Ogo’s audio is muted .

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Table 3: IM Community Status Icons
Icon Name Description
AOL
Online During sign-in, this icon will alternate with the signed off icon in a half
second intervals.
Away Busy, be right back or new away message
Offline
MSN
Online
Be right back Away or out to lunch
Busy Or on the phone
Offline
Signing on This icon is animated when signing on
Yahoo!
Available During sign-in this icon will alternate with the offline icon in half
second intervals.
Not available For any reason
Offline

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3. Getting Started
3.1. Box Contents
 Ogo with SIM card installed
 Battery and charger
 Quick Start Guide
 Terms of Use ( What You Need to Know )
3.2. Preparing Your Ogo
3.2.1. Installing or Removing the Battery
To install the battery:
1. Turn your Ogo over and slide off the back cover.
2. Match the battery contacts with the contacts in the battery slot. Push the contacts side down first
(Figure 8).
Figure 8 Insert Battery
3. Push the other side down to slide the battery into place.
4. Replace the back cover.
5. Make sure that the battery has been properly installed before powering on your Ogo.
To remove the battery:
1. Power off your Ogo.
2. Turn your Ogo over and slide off the back cover.

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3. Remove the battery, lifting it gently from the side opposite the contacts.
4. For more information about the battery and charging, see Section 11.
3.2.2. Connect Charger
Connect the charger’s power plug into the charging socket on the front of your Ogo (Figure 9).
Figure 9: Connect Charger
3.2.3. Charge Battery
Charge your Ogo for twelve consecutive hours. For more information on Ogo’s battery status, see
Section 11.
Note: You can begin the Activation Wizard while your Ogo is being charged.
3.3. Powering On Your Ogo
Now that your Ogo is charging (or is fully charged), press the Power On/Off key:
When your device is powered on, you will see the screen shown in Figure 10. When your Ogo
connection is established, the Activation Wizard Welcome screen appears.
Figure 10: Connection Status

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3.4. Activation and Messaging Wizards
3.4.1. Activation Wizard
This section summarizes the steps that take you through the Activation Wizard.
Once you have powered on your Ogo, follow the steps in the Activation Wizard to confirm your rate
plan and activation fee, and to select a payment method.
Ogo offers the following payment methods:
 Credit card: You will be asked for your credit card number, and the usage fees will be charged to
the card.
 Existing AT&T Wireless GSM Account: If you have an AT&T Wireless GSM account, you can pay
using your existing account. Ogo charges will appear as an additional charge on your AT&T
Wireless bill.
When working with the Activation Wizard, use the inner ring of the 8-Way Navigation key to move
between buttons in the screens and press Enter to activate a selected button or option.
Note: All screens shown in this manual are for reference only, and may differ slightly from what you
see on your Ogo.
3.4.1.1. Preparing for Activation
Before beginning the Ogo activation process, make sure that you have the following information
available:
 Your credit card or existing AT&T Wireless GSM account information
 Your Social Security Number
 Your billing address
 Your home address (where you will be using your Ogo)
3.4.1.2. Overview of Activation
The activation process includes the following sections:
 Welcome and rate plan information
 Select a payment method (you will work with a different series of screens depending on the
payment method you select):
− Set up credit card payments
− Add Ogo service to your existing AT&T Wireless account
 Usage address information
 Terms of use
 Submit the activation request and confirm your activation
3.4.1.3. Activating Your Ogo
1. Power on your Ogo.
2. An Activation Server Query screen appears.

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3. The next screen to appear is the Activation Wizard welcome screen.
Select Next and press Enter to continue.
4. The next screen explains payment options.
Select Next and press Enter to continue.
5. The available rate plan screen appears.

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6. With the 17.99 rate plan selected, press Enter. A message box appears, listing details about the
plan.
7. After scrolling to read all the information, select OK and press Enter to continue. This returns you
to the available rate plan screen:
Scroll to read the rest of the service plan information, then with Next selected, press Enter.
8. The next screen explains the activation fee.
Select Next and press Enter to continue.
9. A screen offering two choices for payment appears. Be sure to scroll to read all the information.