ATEN Altusen KN2124VA User manual

KVM over IP Switch
KN2124VA / KN4124VA / KN2140VA / KN4140VA
User Manual
www.aten.com

KVM Over IP User Manual
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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
Warning: This equipment is compliant with Class A of CISPR 32. In a
residential environment this equipment may cause radio interference.
KCC Statement
유선 제품용 /A급 기기 (업무용 방송 통신 기기 )
이 기기는 업무용 (A 급)전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 ,가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.

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RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
International http://eservice.aten.com
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

KVM Over IP User Manual
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User Notice
All information, documentation, and specifications contained in this manual are subject
to change without prior notification by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or fitness for any
particular purpose. Any of the manufacturer's software described in this manual is sold
or licensed as is. Should the programs prove defective following their purchase, the
buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of
all necessary servicing, repair and any incidental or consequential damages resulting
from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modifications to this device. It is the responsibility of the user
to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this
system if the correct operational voltage setting was not selected prior to operation.
PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Battery Safety Notice
There is a risk of explosion if the battery is replaced with an
incorrect type. Dispose of used batteries according to the
relevant instructions.
Batterie avis de sécurité
Il existe un risque d'explosion si la batterie est remplacée par
un incorrect tapez. Jeter les piles usagées selon la pertinente
instructions.

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Package Contents
The KVM over IP switch package consists of:
1 KN2124VA / KN4124VA / KN2140VA / KN4140VA Switch
2PowerCords
1 Mounting Kit
2 Lok-U-Plugs
1 Lok-U-Plug Installation Tool
1 Foot Pad Set (4 pcs.)
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
*Features may have been added since this manual was published. Please visit
our website to download the most up to date version of the manual.
Copyright © 2016 ATEN® International Co., Ltd.
Manual Date: 2016-07-25
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

KVM Over IP User Manual
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Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
New KN Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
KN2124VA / KN4124VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .11
KN2140VA / KN4140VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .11
KN2124VA / KN4124VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .14
KN2140VA / KN4140VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 2.
Hardware Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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Single Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adapter Cable Connection Diagram cont.. . . . . . . . . . . . . . . . . . . . . . 26
Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
The Adapter ID Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 3.
Super Administrator Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 34
Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 4.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Local Console Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 40
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
The File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .44
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5.
The User Interface
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

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Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Extended Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .82
Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .83
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Chapter 6.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
KVM Devices and Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . .95
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . .108
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . .109

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Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Extended Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Chapter 7.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Assigning Users to a Group From the User’s Notebook. . . . . . . . . . 133
Removing Users From a Group From the User’s Notebook. . . . . . . 134
Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 135
Removing Users From a Group From the Group’s Notebook. . . . . . 136
Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Assigning Device Permissions From the User’s Notebook. . . . . . . . 137
Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Assigning Device Permissions From the Groups’ Notebook. . . . . . . 140
Chapter 8.
Device Management
KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

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Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Adding a Blade Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .173
Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Chapter 9.
Log
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Chapter 10.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Adapter Firmware Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
AP GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . .186
Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

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Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Chapter 11.
Download
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Chapter 12.
Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Connecting to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Chapter 13.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

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KN2124VA / KN4124VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
KN2140VA / KN4140VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .231
The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .232
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
KA7140 Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . .244
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .247
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .250
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .252
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

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Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Virtual Media Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 262
Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 262
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

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About This Manual
This User Manual is provided to help you get the most from your KVM over
IP switch system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KVM over IP switch. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KVM over IP switch network
environment, and change the default username and password.
Chapter 4, Logging In, describes how to log in to the KVM over IP switch
with each of the available access methods: from a local console; an Internet
browser; a stand-alone Windows application (AP) program; and a stand-alone
Java application (AP) program.
Chapter 5, The User Interface, describes the layout and explains the
components of the KVM over IP switch user interface.
Chapter 6, Port Access, describes the Port Access page and how to
configure the options it provides regarding port and power outlet manipulation.
Chapter 7, User Management, shows super administrators and
administrators how to create, modify, and delete users and groups, and assign
attributes to them.
Chapter 8, Device Management, shows super administrators how to
configure and control overall KVM over IP switch operations.
Chapter 9, Log, explains how to view, clear and export event log
information, and how to set event notification settings for the KVM over IP
switch.
Chapter 10, Maintenance, explains how to upgrade the KVM over IP
switch firmware, as well as the firmware of the KVM Adapter Cables used to
connect its ports to the installed devices.
Chapter 11, Download, describes how to download stand-alone AP
versions of the Win Client, the Java Client, and the Log Server programs.

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Chapter 12, Port Operation, provides detailed information on accessing
and operating the devices connected to the KVM over IP switch’s ports.
Chapter 13, The Log Server, explains how to install and configure the Log
Server.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.

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Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM over IP switch
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programsover thenet, weare usually speaking fromthe user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

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1
Chapter 1
Introduction
Overview
The KN2124VA / KN4124VA / KN2140VA / KN4140VA switches are IP-
based KVM control units that allow both local and remote operators to monitor
and access multiple servers from a single console. The KN2124VA /
KN4124VA can control up to 24 servers, and the KN2140VA / KN4140VA
can control up to 40 servers. By cascading compatible KVM switches, as many
as 384 servers (KN2124VA / KN4124VA) or 512 servers (KN2140VA /
KN4140VA) can be controlled on a complete two stage installation. This series
of KVM over IP switches provide superior video quality with resolutions up to
1920x1200,fastervirtual media transmissionspeedsforaccessingUSBdrives
and support of IPS 140-2 level 1 security standards.
The KN2124VA / KN4124VA / KN2140VA / KN4140VA switches are
differentiated according to the number of buses they support and the number of
KVM ports they provide – as shown below:
Each bus permits a separate user session so that up to 3 (1 Local; 2 Remote) or
5 (1 Local; 4 Remote) concurrent independent connections to the attached
servers can take place. The diagram on the next page shows how the
KN4140VA switches can be connected and accessed locally and remotely.
Model Bus Support KVM Ports
KN2124VA 1 Local; 2 Remote; 1U 24
KN4124VA 1 Local; 4 Remote; 1U 24
KN2140VA 1 Local; 2 Remote; 1U 40
KN4140VA 1 Local; 4 Remote; 1U 40

KVM over IP User Manual
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Since the switches use TCP/IP for their communications protocol, they can be
accessed via their IP addresses from anywhere on the LAN, WAN, or Internet
– whether the connecting computer is located down the hall, down the street,
or half-way around the world. Remote operators can log in via their browser or
make use of stand-alone Windows or Java GUI applications. Java allows the
switches to work with JRE (Java Runtime Environment) enabled operating
systems – ensuring multi-platform operability.
The client software allows operators to exchange keyboard, video and mouse
signals with the servers attached to the switches just as if they were present
locally and working on the equipment directly.
Up to 32 users can share the switch’s buses. A Message Board feature allows
them to communicate with each other to facilitate port sharing.
Administrators can handle a multitude of maintenance tasks with ease – from
installing and runningGUI applications, toBIOSlevel troubleshooting,routine
monitoring, concurrent maintenance, system administration, rebooting and
even pre-boot functions.
Local console operation is easily accomplished by entering hotkey
combinations from the keyboard with a full screen GUI display.
Monitoring the installation’s activities couldn’t be easier. A convenient Auto
Scan feature permits automatic switching from port to port at user-specified
intervals, while the Panel Array Mode can display the video output of up to 64
servers at the same time.
TCP/IP
Local
Console
1 - 40
Remote
Remote
Remote
Remote
KN4140VA