Auctus CONVERGENCE User manual

1
Convergence
User Manual
335100390_RevA

2
Thanks for Using!
The Manual introduces the information about CONVERGENCE installation and use.

3
To User
Thank you for purchasing our intelligent converged communication device CONVERGENCE
(hereinafter referred to as “the Product”). The Product greatly simplifies your life and work based
on advanced techniques and exquisite craft. Please read the Manual carefully before using the
Product to master the use and avoid personal injury or property loss due to miss operation.
Tips
Please keep the Manual properly for further reference and use.
The Company reserves the right of changing the Manual’s software and hardware
specification due to product updating or improvement. The Manual’s product specification
and information are for reference only.
The Company reserves the final power of interpretation for mistakes and omissions may exist
even if it is checked carefully.
FCC NOTICE:
This device complies with Part 15 and Part 90 of the FCC Rules and is
listed.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.

4
User Safety Information
Please read the following safety information for using the Product at higher efficiency.
The radio can only be maintained by professional technicians. Do not disassemble the radio
without permission.
Only designated power adapter, antenna and components should be used.
Do not install the Product in flammable and explosive places.
Do not install the Product in places close to explosion or detonator.
Do not use the radio with damaged antenna. A damaged antenna may cause minor burns
when it comes into contact with the skin.
Do not expose the Product to direct sunlight or place it near heating device for long period.
Do not expose the Power Adapter or Backup Battery to direct sunlight or place it near heating
device for long period. It shall be keep inside the shield box when use outdoor to avoid direct
contact to sunlight or heating for long period.
Do not expose the Product to humid and highly-corrosive places for long period.
WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
RF Radiation Information
1. This product is limited to occupational applications that can meet RF energy radiation
requirements. The user must be fully aware of the RF radiation hazards and can take
corresponding measures to meet the RF radiation limitation requirements.
2. Radio frequency (RF) refers to the electromagnetic frequency that can be radiated into space.
It is a widely used technology in the fields of communication, medical treatment, and food
processing. It will generate certain RF radiation during use.
RF warning statement:
To ensure optimal performance and compliance with the occupational/controlled environment
RF energy exposure limits in the above standards and guidelines, users should always adhere to
the following procedures:
●Antenna gain must not exceed 3dBi
●The antenna gain must be installed complying with the requirements of manufacturer or
supplier, and it must be at least 40cm away from human body
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive

5
The European Union's WEEE directive requires that products sold into EU countries must
have the crossed out trash bin label on the product (or the package in some cases).As defined by
the WEEE directive, this cross-out trash bin label means that customers and end-users in EU
countries.
Overheat Warning
Do not touch the Product with hands when the Product has been running for long period and
surface temperature is too high, for the power amplifier radiator may be under high
temperature. Instead, you can measure it using a thermometer.
Check the ambient temperature and ventilation of the Product and if they are unacceptable,
please improve them within the shortest period possible. For example, install air conditioner,
promote ventilation and reduce temperature.
Check if the RF antenna connected to transmitter is loose or damaged, and radiator
temperature rise is too fast due to ultrahigh emission power when connection is poor. If so,
please fasten or replace the antenna.
For other cases, please consult the local dealers for solutions. Do not use the Product until its
temperature recovers to the normal range.
Package Item Inspection
Package items are as follows. For any loss or damage, please contact the dealer from which the
product is purchased.
Convergence ×1/ Adapter ×1/ RF antenna ×1/ Manual ×1/ Screw kit ×1

6
Device Overview
Part List
Part No. Part Name
1 Graded antenna connector (DIV) *
2 Locating antenna connector (GPS) *
3 USB1 connector
(for parameter configuration or software upgrading of narrow-band mode)
4 Power indicator
5 LAN Indicator
6 Narrow-band Tx / Rx Indicator
7 Backup battery indicator
8 LAN Ethernet port (RJ45)
9 USB-2 connector
(for parameter configuration or software upgrading of broadband mode)
10 Broadband antenna connector *
11 SIM slot *
12 RF antenna connector
13 Power connector (13.5V)
14 Backup battery connector
15 Power switch
Note: * = Not applicable for this model.

7
Installation Preparation
Voltage Inspection
Check if voltage of DC power or external power supply is within the range of the Product’s
working voltage (13.5 V±10%).
Product Inspection
Power on and check if the Product is running normally by inspecting the status of all indicators on
front panel. Please refer to “Basic functional operation” for details.
Fittings Installation
Firstly install RF antenna, power adapter and LAN cable before the Product is powered on. Refer
to steps below for items installation.
Assemble /Disassemble of RFAntenna
Connect the threaded end of RF antenna to the RF antenna connector and fasten it. Rotate the
antenna anticlockwise to remove it.
Assemble/Disassemble of PowerAdapter
Connect the 2 pins connector at power adapter to the power connector and then fasten it. Remove
the connector at cable end of power adapter to remove the power adapter.

8
Assemble/Disassemble of LAN Cable
Insert LAN cable into LAN Ethernet port (RJ45). Remove the LAN cable connector to
disassemble the LAN cable.
Assemble/Disassemble of Backup Battery (Optional)
Connect the connector of backup battery to the female connector of backup battery and fasten it
clockwise. Rotate the connector at cable end of backup battery anticlockwise to remove the
backup battery.

9
Im
p
Co
n
1. C
2.
C
use
r
Co
n
pro
g
Not
e
mac
p
ortant: Pl
e
n
figuration o
onfigure the
Group num
b
Tx/Rx Freq
u
The Produc
t
Domain na
m
C
onfigure pa
r
r
name of the
P
n
figure the
s
g
ramming so
f
e
: 2 Conver
g
hines.
e
ase contact
f Intelligent
following pa
r
b
er of privat
e
u
ency
t
’s serial nu
m
m
e and port
n
r
ameters via
P
roduct.
C
s
ame call fr
f
tware
g
ence will
b
Param
e
local dealer
Relay
r
ameters of t
h
e
network
m
be
r
(refer
t
n
umber of lo
g
backstage
m
C
onfigura
t
equency an
d
b
e used for
r
e
ter Confi
g
to configur
e
h
e Product v
i
t
o product la
b
g
in backstage
m
anagement
t
ion
d
communic
r
ealizing th
e
g
uration
e
the followi
n
i
a programm
i
b
el)
serve
r
interface an
d
a
tion group
e
transfer ca
l
n
g paramete
i
ng software:
d
bind the s
of the pro
d
l
l between
n
e
rs before us
e
erial numbe
r
d
uct throug
h
n
arrow-
b
and
e
:
r
and
h
the
hand

10
Basic Functional Operation
Ensure Product is connected to LAN cable and power supply.
Note: Once LAN connection setup completed, LAN network (Ethernet) will auto connect to
server when power on
Press Power switch to power on, power indicator will be turn in blue and narrow-band
indicator will flicker slowly in green (1.0s on, 5.0s off).
* Normally on Slow flickering Quick flickering
When network is in searching mode, the LAN indicator will flicker slowly in green (1.0s on,
1.5s off) .
* Normally on Slow flickering Quick flickering
When internet connected and login server successfully, the LAN indicator will flicker quickly
in green (0.1s on, 1.5s off).

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* Normally on Slow flickering Quick flickering
Status Indicator
Power indicator
Host Status Power Indicator Status Flicker Period
Power off Blue indicator off /
Power on Blue indicator on /
Narrow-band Tx / Rx Indicator
Host Status Narrow-band Indicator Status Flicker Period
Standby Green indicator flickering 1.0s on, 5.0s off
Call Red indicator normally on /
Receive voice Green indicator normally on /
Status of LAN indicator
Host Status Broadband Indicator Status Flicker Period
Network searching Green indicator flickers slowly 1.0s on, 1.5s off
Network connected Green indicator flickers
quickly
0.1s on, 1.5s off
Call Red indicator normally on /
Receive voice Green indicator normally on /
Backup Battery Indicator (Optional)
Battery indicator is off when backup battery is not installed.
Battery indicator is normally on in red when backup battery is installed and the Product is
being charged.
Battery indicator is normally on (green) when backup battery is installed and the Product is
charged.
Battery indicator is normally on (green) after charging.

12
* Normally on Slow flickering Quick flickering
Back Up Battery Notice
Please firstly charge the battery before use for it is uncharged before delivery. The battery service
life can be affected if battery is long idled or consumed up. The battery should be given one circle
of charging/discharging on a semiannual basis to maintain the optimal status of battery capacity.
Replace the battery if it has insufficient volume or fails to fully exert discharging.
Notice
Avoid short circuit of battery terminal or throw the battery in fire. Do not dismantle the shell
of battery without permission.
When battery is installed in host, it will be charged automatically by host if having
insufficient volume, in order to keep the battery fully charged.
Please use the battery at temperature of about 25℃and it may easily encounter failure if
being used at temperature below -10℃for long period.
Do not expose the Product to sunlight for long period or place it near the heating device.
Do not expose the Product to places with high moisture and corrosion for long period.
Place the battery in waterproof box and shielded places if the Product is installed outdoors.
Avoid direct sunlight for long period or place it near heating device.
Do one circle of charging/discharging on a semiannual basis to maintain the optimal status of
battery volume.
*Please consult local dealer for details.
Functionality
Transmit and Receive communication
The handset can realize no-difference intercom between Handset at long distance or
under strong interference through two Convergences.
For example, press the PTT key of Handset A for emission and in the emission process, the
Handset indicator on the corresponding relay A of Handset A will be normally on (green).
Handset B will receive the call voice, and the Handset indicator on relay B
corresponding to Handset B will be normally on in red.

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Call
The Handset can realize no-difference intercom between Handset at long distance or
under strong interference through two Convergences.
For example, press the PTT key of Handset A for emission and in the emission process, the
indicator on the corresponding relay A will be normally on (green).
Handset B will receive the call voice, and the Handset indicator on relay B
corresponding to B will be normally on in red.
Setting through Programming Software
Programming software allow you to program other features such as software update and assign
setting.
To program, remove the screws of USB-2 seal cover and take down the cover.
Connect programming cable to USB-2 Connector. through the programming software.

14
Then re-install the seal cover.
Installation
There are 2 ways to mounting the Product to (1)wall or (2)Cylindrical Post/Rod.
Note: During the installation, ensure the RF antenna side is always facing upward.
(1) Wall Mounting
Fix the Product at the desire location using 4 pieces of M7.5*30 pan head self-tapping screws,
as shown in diagram below:

15
(2)
Du
p
A d
u
Co
n
Not
e
tran
s
inte
r
Du
p
1.
U
2.
U
3. C
For installa
t
Cylindric
a
Fix the cyli
n
then fix the
For installa
t
p
lexe
r
Inst
a
u
plexer shou
n
vergence are
e
: Duplexer
i
s
mission wo
r
r
ference fro
m
p
lexer Setup
U
se coaxial d
u
U
se coaxial d
u
onnect UHF
t
ion , ensure
t
a
l/Rod Mo
u
n
drical mou
n
Product on t
h
t
ion , ensure
t
a
llation (O
ld be install
e
located clos
e
i
s use to iso
l
r
k simultane
o
m
other devic
e
Method
u
plexer cable
u
plexer cable
antenna to t
h
(
P
t
he RF anten
n
u
nting
n
ting on the
P
h
e cylinde
r
u
s
(Cyl
i
t
he RF anten
n
ptional)
e
d for isolati
n
e
to each oth
e
l
ating the tra
n
o
usly. Effect
i
e
s at the site.
connect RF
a
connect RF
a
h
e ANT ante
n
P
lane Mounti
n
n
a side is al
w
P
roduct usin
g
s
ing two stee
i
ndrical Mou
n
n
a side is al
w
n
g the frequ
e
e
r at same sit
e
n
smit and re
i
vely impro
v
a
ntenna con
n
a
ntenna con
n
n
na port of d
u
n
g)
w
ays facing u
p
g
4 pieces of
M
l rings,as sh
o
n
ting)
w
ays facing u
p
e
ncy and av
o
e
(with diffe
r
ceive signal
s
v
e the signal
s
n
ector of Pro
d
n
ector of Pro
d
u
plexer.
p
ward.
M
3*8 washe
r
o
wn in diagra
p
ward.
o
id disturban
c
r
ent radio fre
q
s
to ensure b
s
and provid
e
d
uct A to TX
p
d
uct B to RX
r
head screw
s
m belo
w
.
c
e if two or
q
uency).
oth receptio
n
e
protection
p
ort of duple
port of dupl
e
st
e
s
and
more
n
and
from
xer.
e
xer.
e
el rin
g
s

16
Optional Components
The main accessories of the Product are included in the product box. For more information about
accessories, please consult your local dealer.
Note: Please use the accessories specified by our company, if unauthorized use of unauthorized
accessories, the consequences are the responsibility of the user.
Troubleshooting
Fault Cause Troubleshooting
Power on failure Power supply is not connected
or has loose contact with
Connect power wire correctly
and ensure good contact

17
socket
Backup battery is not installed
or it has abnormal voltage
Install backup battery correctly
and make sure it has sufficient
power
Communication failure
Receiving and transmission
frequency point of the Product
is unmatched with handset
Check if frequency points are
matched and reconfigure them
if necessary
Find the interference signal
sources, or apply for changing
the communication frequency
point if the source cannot be
closed or the interface source
is long-distanced
Team member is out range. Ensure the Product is cover the
desire coverage area and team
members are in range
Short communication distance
and unclear voice
Connected antenna is
damaged, ware and tear
Check antenna condition and
replace a new antenna if
necessary
Antenna port and connector
are loose or falling
Check the connector, fasten it,
or replace the antenna if
necessary
Weak network signal of the
Product
Check if the Product’s network
signal is unstable or weak
Duplexer is uninstalled or
poorly installed when multiple
Products are functioning at
short distance
Contact the manufacturer or
dealer and install the duplexer;
check the connector of antenna
port and duplexer and fasten it.

18

19
Auctus Technologies Co., Ltd.
Building 17, Phase 3, China Academy of Science & Technology
Development (CASTD), Gaoxin South No. 1 Road, Nanshan
District, Shenzhen
Tel.: +86 755 2606 8685 Fax: +86 755 2640 5328
E-mail: info@auctus.cn Website: www.auctus.cn
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