AUTOCUE TFM09 User manual

9-INCH TALENT FEEDBACK MONITOR
ASSEMBLY AND INSTALLATION GUIDE

www.qtv.com ii www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
TFM09
Assembly and Installation
Guide
Autocue and QTV have been serving the broadcast industry since the mid-1950s
when QTV in New York and Autocue in London supplied the very first prompters
via their rental divisions.
Creating broadcast history. The two companies merged in 1984
under Autocue Group and, with the introduction of the QSeries family of software,
became the only company to offer the television industry a single solution for all
transmission, newsroom, scripting and prompting requirements. QTV forms the
Americas division of Autocue Group’s prompting sales and rental services.
Prompter of choice around the globe. Autocue Group is known
worldwide for its service and dependability, serving such prestigious clients as the
BBC, Bloomberg, NBC and CNN. TheGroup’s prompting solutions are compatible
with all newsroom systems on the market and are in use worldwide by broad-
casters, production professionals, government facilities and corporate producers
requiring excellence in prompting and newsroom automation solutions.
For further information, please visit either web site shown at the bottom of this
page.

www.qtv.com iii www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
TFM09
Assembly and Installation
Guide
Introduction 1
TFM09 1
About this guide 1
Copyright information 2
Disclaimer 2
TFM09 Components 3
Supplied equipment 3
Optional equipment 4
TFM09 Technical Specifications 5
TFM09 Connections 6
Physical characteristics 6
Video and power inputs 6
Assembly Procedures 7
Mounting a TFM09 on an Autocue “Magic Arm” 7
Attach “Magic Arm” to the mounting bracket. 7
Attach monitor to the “Magic Arm” 8
Position monitor below OCU 8
TFM09 Operation 9
Connections 9
Operating your TFM09 9
Troubleshooting and Maintenance 10
Common problems 10
Maintenance 11
Cleaning the monitor 11
Care and handling advice 11
Sales and Support Information 13
Sales information 13
Technical support 14

TFM09 Assembly and Installation Guide
www.qtv.com 1www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 1: Introduction
For the broadcaster, production facility or event organiser requiring greater viewing
distances and larger display areas, Autocue prompter display and on-camera units
satisfy all your needs.
Designed for the most demanding of broadcast environments, Autocue on-camera
units and feedback monitors have crisp, ultra-bright picture quality, precision
controls, and rugged construction.
Autocue on-camera units comprise prompter display, hood, mounting bracket,
tripod plate and accessories.
Autocue on-camera units and feedback monitors are available in a range of config-
urations to match most camera, lens and mounting combinations.
1.1: TFM09
Autocue’s Talent Feedback Monitors (TFMs) provide on-camera talent with
precise, live broadcast output. Conveniently mounted below the prompter unit with
a fully adjustable mounting arm, complete range of motion is achieved for
maximum visibility.
A variety of counterbalances and adjustable weights are available to ensure safe
and stable operation and movement of mounted equipment.
Where appropriate, Autocue can also provide a range of accessories, such as cue
lights and remote controls, to complement your chosen system.
1.2: About this guide
This document describes how to assemble and mount your chosen Autocue
prompter display or on-camera unit. It is suitable for any broadcaster or news

www.qtv.com 2www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 1: Introduction
Copyright information
TFM09
Assembly and Installation
Guide
production crew. This guide is suitable for novices as well as expert users of the
product line from Autocue.
Reference material is also provided that explains how to adjust the various settings
and troubleshoot the prompters to ensure optimum performance.
1.3: Copyright information
©2004-2008 Autocue Group Ltd. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval system, or trans-
mitted in any recording or otherwise, without prior permission of Autocue Group
Ltd.
All third-party software or hardware, including logos, referenced within this guide is
copyright of the respective owners.
1.4: Disclaimer
Autocue Group Ltd reserves the right to revise this publication and to make
changes in its content without obligation of Autocue Group Ltdto notify any person
or persons of such revision.

TFM09 Assembly and Installation Guide
www.qtv.com 3www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 2: TFM09 Components
The following tables list the supplied and recommended components for your
TFM09 on-camera unit.
2.1: Supplied equipment
Item Name Illustration
TFM09
Power and video cable

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Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 2: TFM09 Components
Optional equipment
TFM09
Assembly and Installation
Guide
2.2: Optional equipment
Item Name
Small “Magic Arm” bracket

TFM09 Assembly and Installation Guide
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Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 3: TFM09 Technical
Specifications
ATTRIBUTE VALUE
Display size 9"(228mm)
Brightness 400 Nits
Resolution 1440 x 234
Contrast Ratio 200 : 1
Reading range 3m (10ft)
RCA video
S-video
Composite standard NTSC, PAL, SECAM
Power input 12 V DC (2.1 mm jack)
Power consumption 13W
Display controls Push button on-screen menu
Assembly weight ~ 800 g
Lightweight system
Fully adjustable to any heightor angle
ofview
Input signal
Common mounting
options

TFM09 Assembly and Installation Guide
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Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 4: TFM09 Connections
4.1: Physical characteristics
The Autocue TFM09 is illustrated below.
4.1.1: Video and power inputs
Connect video cables and power leads to the sockets on the side of the .prompter
display unit.
Power. Useeitherastandardmainselectricalsupplycable to theMainsInput
socket.
Video. You can connect a video signal via the Video In BNC.

TFM09 Assembly and Installation Guide
www.qtv.com 7www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 5: Assembly Procedures
An Autocue Talent Feedback Monitor (TFM) can be used with almost any
industry-standard camera and tripod combination. The TFM09 is usually used in
conjunction with Autocue’s larger On-Camera Units.
Assembling and mounting your TFM09 involves:
• attaching the mounting arm to the OCU mounting plate
• attaching the monitor to the mounting arm
• connecting required cables
• ensuring all connections and fixings are secure.
The TFM09 is supplied with the mounting plate already attached to the back of the
monitor using standard VESA fittings.
NOTE:A feedback monitor is usually ordered at the same time as
OCU with the mounting plate already attached to the OCU
mounting bracket.
5.1: Mounting a TFM09 on an Autocue
“Magic Arm”
Talent feedback monitors should be attached to Autocue’s standard OCU
mounting bracket using the recommended “Magic Arm” bracket.
5.1.1: Attach “Magic Arm” to the mounting bracket.
1. Insert one end of the “Magic Arm” bracket over one of the horizontal bars
of the OCU mounting bracket.
2. Securely fasten the locking screw.

www.qtv.com 8www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 5: Assembly Procedures
Mounting a TFM09 on an Autocue “Magic Arm”
Attach monitor to the “Magic Arm”
TFM09
Assembly and Installation
Guide
NOTE:Theverticalhood mountingbars are longerthanthe horizontal
prompter display unit mounting bars.
5.1.2: Attach monitor to the “Magic Arm”
1. Insert the mounting lug on the rear of the TFM09 into the “Magic Arm”
socket.
2. Securely fasten the locking screw.
5.1.3: Position monitor below OCU
1. Loosen the central locking wheel of the “Magic Arm” bracket..
2. Carefully maneuver the TFM09 to the required position.
3. Securely lock the whole assembly in place by tightening the central
locking wheel.

TFM09 Assembly and Installation Guide
www.qtv.com 9www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 6: TFM09 Operation
OSD (On Screen Display) menus are used to configure the TFM09 and prepare it
for displaying scripts.
NOTE:While operating your TFM09, troubleshooting or maintenance
tasks may need to be performed on the prompter display unit.
For guidance, refer to section 7.
6.1: Connections
Once your TFM09, on-camera unit and camera combination are securely mounted
on a tripod attach the TFM09 cabling.
NOTE:Ensure you have a power supply and video signal available.
1. Connect the video signal to the appropriate input socket.
2. Connect the IEC power cable to the power input socket.
6.2: Operating your TFM09
Turn on the TFM09 and if necessary, use the control buttons to adjust the
positioning and appearance of the image displayed.
All units are checked before being shipped using the default factory settings.
Depending on the ambient lighting conditions where you will be operating the
TFM09, you may need to adjust the brightness and contrast of the image.

TFM09 Assembly and Installation Guide
www.qtv.com 10 www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 7: Troubleshooting and
Maintenance
7.1: Common problems
The table below lists common problems that may occur during prompter operation.
Suggested things to look for are.
Problem Check...
The power LED of the LCD flat-
panel display is not illuminated if the power switch for the unit is in the ON position
if the power cord is connected to a working
power outlet.
if the power cord is plugged in to the unit
There is no picture visible if the power supply receives power and is
correctly connected to the display
if the signal cable is correctly connected to the
graphics board or to the video source and
display
if the device is it turned on and set to the
correct mode (VGA or video)
if the display supports the graphics mode of
the graphics board (see Technical
Specifications)
if the connectors have any bent pins
if the brightness and contrast settings in the
OSD menu are appropriate
if the screen saver settings of your systemare
causing problems
The power LED is red See previous item #2.
The image is blurred or unstable if the signal cable is correctly connected
if the selected graphics mode is correct.
if the display supports the graphics mode of
the graphics board.
if the resolution of the unit is set to less than
1280 x 1024 at a refresh rate of 60 Hz.
(For resolutions lower than this the image is
expanded via interpolation which may cause
errors. As a result the image may look
blurred.)
Alternative suggested remedies: Select "Auto adjust" from the Position menu.

www.qtv.com 11 www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 7: Troubleshooting and Maintenance
Maintenance
Cleaning the monitor
TFM09
Assembly and Installation
Guide
For further troubleshooting assistance, refer to our Frequently Asked Questions
(FAQ) database on our website: www.autocue.com.
7.2: Maintenance
7.2.1: Cleaning the monitor
CAUTION:Electric Shock Hazard!
Isolate the feedback monitor and any other devices from any power
source before cleaning the display unit surface.
Regular cleaning will help keep your feedback monitor in good condition.
• As recommended by the manufacturers, use tepid water with a
small amount of detergent to clean the glass on the prompter
display unit and then leave it to dry naturally.
• Wipe the equipment surface down with a moist cloth; do not
allow liquid to enter the equipment.
• Clean the feedback monitor screen with a lint-free, soft cloth. Do
not use (glass) cleaning agents or paper tissues for cleaning.
• Wait until all cleaned parts are completely dry before
reconnecting the feedback monitor to the power source.
7.2.2: Care and handling advice
• Avoid dropping the feedback monitor or any of its individual
components.
• Clean the monitor periodically.
Select the H-Total and Phase functions from
the Position menu and change the settings to
achieve a sharp and stable image (these
settings may have to be repeated when you
have selected another graphics mode).
The image is not sized properly or
not centered if the horizontal and vertical image position in the OSD menu is set correctly
If the selected graphics mode is appropriate
if the display unit supports the graphics mode
of the graphics board
OSD error message: "Signal
overrange” if the selected graphics mode is correct.
if the display unit supports the graphics mode
of the graphics board
Problem Check...

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Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 7: Troubleshooting and Maintenance
Maintenance
Care and handling advice
TFM09
Assembly and Installation
Guide
NOTE:Do not use abrasive cleaners or dusters when cleaning the
monitor.
• Do not run the feedback monitor for excessively long periods of
time.
• Do not use in wet weather without a cover.
• Do not expose to sunlight for long periods of time.
• Ensure that the feedback monitor is correctly aligned both
horizontally and vertically for optimum viewing.
• Ensure that the whole assembly—camera, OCU, feedback
monitor—is securely fastened and does not sway from side to
side.

TFM09 Assembly and Installation Guide
www.qtv.com 13 www.autocue.com
Issue #: 081017 ©2003-2008 Autocue Group Ltd
SECTION 8: Sales and Support
Information
We have been working in live broadcast environments for the past 50 years
and understand the importance of efficient and effective hardware and
software support.
We provide the latest prompting software builds for free on our website ensuring
you continue to benefit from enhancements. Warranties cover all of our hardware
products, with an in-house assessment and repair service offered outside of the
warranty period.
Sales information
International enquiries
Autocue
Unit 3, Puma Trade Park Tel: [phone]
145 Morden Road Fax: [phone]
Mitcham e-mail: [e-mail]
Surrey web: www.autocue.com
CR4 4DG
UK
Contacts Richard Satchell - Global Prompting Sales & Marketing Director
Tel: [phone]
Fax: [phone]
Mob: [phone]
e-mail: [email protected]
Simeon Pearl - International Sales Associate
Tel: [phone]
Fax: [phone]
e-mail: [email protected]
Lee Spurway - Sales Customer Service Manager
Tel: [phone]
Fax: [phone]
e-mail: [email protected]

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Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 8: Sales and Support InformationTFM09
Assembly and Installation
Guide
Americas enquiries
QTV
306 5th Avenue Tel: [phone]
3rd Floor Fax: [phone]
New York e-mail: [email protected]
10001-3600 web: www.qtv.com
USA
Contacts Keith Andoos - Sales Director (Americas)
Tel: [phone]
Fax: [phone]
Mob: [phone]
[email protected]
Aaron Brady - Sales Manager
Tel: [phone]
Fax: [phone]
Mob: [phone]
e-mail: [email protected]
Technical support
Our hardware and software support is provided by our own in-house teams.
Telephone support
We provide 24/7 support for our QSeries and Rental customers, with support for
prompting customers available during UK office hours (9am till 6pm GMT) and US
office hours (9am till 5pm EST).
Onsite support
OurTech Support team also travel to customersitesto install QSeries systemsand
offer ongoing after-sales support to QSeries customers.
To request technical support please use one or more of the following options.
International
Phone.
1. Call the main Autocue number:
[phone]
2. Select the support option

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Issue #: 081017 ©2003-2008 Autocue Group Ltd
Section 8: Sales and Support InformationTFM09
Assembly and Installation
Guide
3. Leave a message including as much detail about the problem as
practical.
Email.
1. Send an email to:
[email protected]
Remember to include as much detail as possible. A phrase such as
“Screen blank” makes it difficult for the support staff to diagnose a
problem and will delay providing you with an answer.
Web site.
1. Go to www.autocue.com
2. Select "Support" and then "Problem Form" from the menu bar
3. Complete the form and submit it.
Americas
Phone.
1. Call the main QTV number:
[phone]
2. Select the support option
3. Leave a message including as much detail about the problem as
practical.
Email.
1. Send an email to:
[email protected]
Remember to include as much detail as possible. A phrase such as
“Screen blank” makes it difficult for the support staff to diagnose a
problem and will delay providing you with an answer.
Web site.
1. Go to www.qtv.com
2. Select "Support" and then "Problem Form" from the menu bar
3. Complete the form and submit it.