Avaya Octel 50 User manual

585-313-134
Comcode 108503004
101-1840-000
Issue 1
June 1999
Octel 50

Installation Guide
Octel Messaging

Octel 50
Installation Guide
585-313-134
Comcode 108503004
101-1840-000
Issue 1
June 1999

Copyright © 1999 Octel Communication Corporation, a subsidiary of Lucent
Technologies Inc. All Rights Reserved. Printed in the U.S.A.
Notice
Every effort was made to ensure that the information in this book was complete and
accurate at the time of printing. However, information is subject to change without notice.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized
party, for example, persons other than your company’s employees, agents,
subcontractors, or persons working on your company’s behalf. Note that there is a risk of
toll fraud associated with your telecommunications system and, if toll fraud occurs, it can
result in substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as
programming and configuring your equipment to prevent unauthorized use. The system
manager is also responsible for reading all installation, instruction, and system
administration documents provided with this product in order to fully understand the
features that can introduce risk of toll fraud and the steps that can be taken to reduce that
risk.
The manufacturer does not unconditionally warrant that this product is immune from or
will prevent unauthorized use of common-carrier telecommunications services or facilities
accessed, or any charges that result from such unauthorized use.
Trademarks
Touch-Tone is a registered trademark of American Telephone and Telegraph Company.
Dialogic is a registered trademark of Dialogic Corporation.
Rhetorex is a registered trademark of Rhetorex, Inc.
TR112 is a trademark of Brooktrout Technology. Inc.
Sentinel is a registered trademark of Rainbow Technologies, Inc.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft
Corporation.

FCC Part 15 Requirements
The components of the Octel 50 system described in this manual have been deemed to
comply with FCC Part 15.
Octel 50 equipment has been tested and found to comply with the limits for Class B
computing devices in accordance with the specifications in Subpart J of Part 15 of the
FCC rules. These specifications are designed to provide reasonable protection against
interference.
Some telephone companies require you to notify them if you connect electronic
communications equipment to the telephone lines. Provide the telephone company with
the FCC registration and Ringer Equivalence Numbers (REN). The sum of the RENs from
all equipment on one phone line must be less than 5. Note that the Octel 50 ringer
equivalence is approximately 0.5.
FCC Part 68 Requirements
The components of the Octel 50 system described in this manual have been deemed to
comply with the requirements of Part 68 of the FCC rules. Octel 50 equipment has a label
that contains the FCC registration and Ringer Equivalence Numbers (RENs) for the
board.
Some telephone companies require you to notify them if you connect electronic
communications equipment to the telephone lines. Provide the telephone company with
the FCC registration and Ringer Equivalence Numbers. The sum of the RENs from all
equipment on one phone line must be less than 5. Note that the Octel 50 ringer
equivalence is approximately 0.5.
The REN is used to determine the number of devices you can connect to the telephone
line and still be assured that all of those devices ring properly when the number is called.
In most areas, the sum of the RENs of all devices should not exceed 5. To be certain of
the number of devices you may connect to the line as determined by the RENs, call the
local telephone company and request information on the maximum REN for the calling
area.
The local telephone company must be notified prior to installation that you are connecting
a registered device to the phone system. You must also provide the following information
to the telephone company for it to select the correct type of service for its lines:
•Service type: Loop Start or Ground Start—see paragraph 4.1 of the Configuration
Note for the switch
•Jack required: Multiple RJ-14
•Order in which you want incoming lines to be when they are connected to the
jacks
•Ringer Equivalence Number: 0.5A
The telephone company may make changes in its technical operation or procedures. If
these changes affect the use of this equipment, the telephone company is required to
provide you advance notice.

Ordering Information
Use the following information when ordering additional copies of this manual:
Call: Lucent Technologies BCS Publications Center
Voice 1-800-457-1235
Fax [phone]
International Voice 1-317-322-6791
International Fax [phone]
Write: Lucent Technologies BCS Publications Center
2855 North Franklin Road
Indianapolis, IN 46219
Order: Document No. 585-313-134
Comcode 108503004
Issue 1.0, June 1999
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Octel 50 Installation Guide I
Table of Contents
Chapter 1 - Installation Overview..................................................................1-1
Octel 50 System Overview..........................................................................................1-2
Related Documentation...............................................................................................1-2
Chapter 2 - Determining System Needs .......................................................2-1
Step 1: Determining the System Application and Requirements............................... 2-2
Step 2: Determining the Hardware Requirements .................................................... 2-3
Hard Drive Size..................................................................................................... 2-3
CPU and Memory Requirements.......................................................................... 2-3
Step 3: Consider Additional Hardware Needs........................................................... 2-4
Monitor.................................................................................................................. 2-4
3½-inch Floppy Drive ............................................................................................ 2-4
Parallel Port........................................................................................................... 2-4
Serial Port (Optional)............................................................................................. 2-4
Mouse ................................................................................................................... 2-4
Printer (Optional)................................................................................................... 2-5
Modem (Optional) ................................................................................................. 2-5
Tape Backup (Optional)........................................................................................ 2-5
Voice Boards......................................................................................................... 2-5
Brooktrout TR112 Fax Boards (Optional) ............................................................. 2-5
Uninterruptible Power Supply (Optional)............................................................... 2-5
Chapter 3 - Installing the Hardware..............................................................3-1
Step 1: Assembling All Materials............................................................................... 3-2
Materials Checklist................................................................................................ 3-2
Step 2: Verifying Phone System Readiness.............................................................. 3-3
Confirming Dial Tone ............................................................................................ 3-3
Verifying the Phone System Configuration............................................................ 3-3
Compiling Phone System Configuration Information............................................ 3-3
Step 3: Configuring the Voice Boards....................................................................... 3-3
Configuring Dialogic Boards.................................................................................. 3-4
Configuring Rhetorex Boards................................................................................ 3-6
Step 4: Configuring the Fax Boards.......................................................................... 3-7
Configuring Brooktrout TR112 Boards.................................................................. 3-8
Setting the TR112 Port Address...................................................................... 3-8
Setting the TR112 Board’s Hardware Interrupt Level...................................... 3-9
Setting the TR112 Board’s DMA Channel ....................................................... 3-9
Step 5: Installing the Voice and Fax Board(s) in the PC........................................... 3-9
Step 6: Connecting the Telephone and Fax Lines.................................................. 3-10
Connecting the Voice Boards.............................................................................. 3-10
Connecting the Fax Lines ................................................................................... 3-10
Understanding Transfer Method vs. Non-Transfer Method........................... 3-11
Connecting the TR112 Board for the Transfer Method.................................. 3-12
Connecting TR112 Boards for the Non-Transfer Method.............................. 3-12
Step 7: Installing the Serial Integration Device......................................................... 3-12

TABLE OF CONTENTS
Octel 50 Installation Guide II
Step 8: Installing the Uninterruptible Power Supply ................................................ 3-13
Step 9: Installing and Testing Other Peripherals..................................................... 3-13
Step 10: Installing the Sentinel................................................................................ 3-13
Chapter 4 - Installing the Software...............................................................4-1
Verifying the PC is Ready for Installation....................................................................4-2
Making Backup Copies of Software............................................................................4-2
Installing Octel 50 Software.........................................................................................4-3
Confirming Files ..........................................................................................................4-6
Sample Files ..........................................................................................................4-7
AUTOEXEC.BAT..............................................................................................4-7
CONFIG.SYS....................................................................................................4-8
RUNSMO3.BAT................................................................................................4-8
Editing the AUTOEXEC.BAT, CONFIG.SYS, RUNSMO3.BAT Files ....................4-9
Defining an Alternate Keypad Format .........................................................................4-9
Octel 50 System Files ...............................................................................................4-10
Chapter 5 - Running the SMDI Utility............................................................5-1
Installing the SMDI Utility.............................................................................................5-2
Running SMDI as a Standalone Utility ........................................................................5-3
Chapter 6 - Configuring Dial Plan.................................................................6-1
Identifying Local Area Code and Prefixes ...................................................................6-2
Running Dial Plan After Installation.............................................................................6-2
Deleting a Prefix..........................................................................................................6-3
Activating Dial Plan ................................................................................................6-3
Understanding How Dial Plan Works.....................................................................6-4
Chapter 7 - Integrating with the Phone System........................................... 7-1
Running the Switch Integrator Utility ...........................................................................7-2
Running the Switch Integrator After Installation..........................................................7-3
Chapter 8 - Setting Up the System................................................................8-1
Running System Setup................................................................................................8-2
Running System Setup After Installation.....................................................................8-3
Configuring System Setup Parameters.......................................................................8-3
General Parameters...............................................................................................8-3
Receptionist Parameters........................................................................................8-7
General Transfer Parameters..............................................................................8-12
Time/Date Parameters.........................................................................................8-13
Message Timing Parameters...............................................................................8-15
Subscriber Parameters ........................................................................................8-18
Caller Parameters................................................................................................8-22
AMIS Parameters.................................................................................................8-23
Fax Parameters ...................................................................................................8-35
Fax Extensions.....................................................................................................8-40
Call Queuing Parameters.....................................................................................8-41
Intercom Paging Parameters ...............................................................................8-45

TABLE OF CONTENTS
Octel 50 Installation Guide III
Call Transfer Parameters.....................................................................................8-48
Call Screening Parameters..................................................................................8-55
Call Waiting Parameters......................................................................................8-58
Dialing Parameters...............................................................................................8-59
Message Delivery Parameters.............................................................................8-62
Message Waiting Light Parameters.....................................................................8-64
Uninterruptable Power Supply Parameters..........................................................8-68
Inband Signaling Parameters...............................................................................8-68
Inband Code for Go to Voice Mail........................................................................8-71
Inband Code for Go to Immediate Record...........................................................8-74
Inband Code for Go to Immediate Transfer to Extension....................................8-76
Inband Code for Go to Immediate Subscriber Login to Mailbox..........................8-78
Inband Code for Busy Extension..........................................................................8-80
Inband Code for No Answer Extension................................................................8-82
Inband Code for Go to Voice Mail and Get Mailbox.............................................8-84
Inband Code for Go to Automated Attendant and Get Mailbox ...........................8-85
Inband Code Default............................................................................................8-86
Hangup Detection Parameters.............................................................................8-88
Channel Specific Parameters ..............................................................................8-91
PC Configuration Parameters..............................................................................8-97
Simplified Message Desk Interface Parameters..................................................8-99
Low-Level Voice Board Parameters...................................................................8-100
Chapter 9 - Defining Phone System Signals................................................ 9-1
Running Call Analysis..................................................................................................9-2
Determining If You Should Run Call Analysis........................................................9-2
Meeting the Requirements to Run Call Analysis....................................................9-2
Using CCA for Rhetorex and Dialogic Boards .......................................................9-3
Running CCA After Installation ..............................................................................9-6
Running AccuCall–Call Analysis for Rhetorex ............................................................9-6
Common AccuCall Problems/Solutions...............................................................9-13
Running Call Progress Characterization (CPC) Call Analysis for Dialogic................9-14
Chapter 10 - Integrating with an Unterruptible Power Supply.................. 10-1
Understanding UPS Integration.................................................................................10-2
Running UPS Integration...........................................................................................10-3
Chapter 11 - Setting Up the Fax Retrieval Utility .......................................11-1
Understanding Fax Retrieval.................................................................................... 11-2
Adding Fax Retrieval Documents into the Brooktrout System ................................. 11-2
Changing a Fax Retrieval Document Number ......................................................... 11-3
Setting Up a Header or Footer Page for the Brooktrout Board................................ 11-4
Activating Fax Retrieval............................................................................................ 11-4
Chapter 12 - Maintaining the System..........................................................12-1
Starting and Shutting Down Octel 50 ....................................................................... 12-2
Starting Octel 50 ................................................................................................. 12-2
Shutting Down Octel 50 ...................................................................................... 12-2

TABLE OF CONTENTS
Octel 50 Installation Guide IV
Adding Additional Boards to the System.................................................................. 12-2
Adding Rhetorex Boards..................................................................................... 12-2
Adding Dialogic Boards....................................................................................... 12-3
Using Quick Assist ................................................................................................... 12-3
Verifying Octel 50 File Integrity ........................................................................... 12-4
Running a Partial Mailbox Update....................................................................... 12-5
Running an Update on All Mailboxes.................................................................. 12-7
Rebuilding All Mailboxes................................................................................... 12-10
Running Quick Assist as Part of Routine Octel 50 Maintenance...................... 12-12
Using the Log File Utility......................................................................................... 12-13
Understanding the Automatic Data Recovery Utility............................................... 12-13
Protecting Your System.......................................................................................... 12-14
Security Checklist.............................................................................................. 12-18
Chapter 13 - Testing and Troubleshooting the Octel 50 System.............. 13-1
Testing and Troubleshooting Octel 50......................................................................13-2
Octel 50 Installation Test Plan...................................................................................13-2
Part 1—Integration, Greeting, and Messaging Testing........................................13-3
Part 2—Octel 50 Special Feature Testing............................................................13-9
Using the Octel 50 System Troubleshooting Table.................................................13-16
Octel 50 System Troubleshooting Table............................................................13-16
Understanding Call Flow for Specific Call Handling Conditions..............................13-40
Determining a Switch’s Disconnect Signal..............................................................13-40
Displaying Features Enabled on the Sentinel..........................................................13-41
Interpreting the View Sentinel Information.........................................................13-41
Using the Command Line Interface.........................................................................13-42
Opening and Closing the Command Line Interface...........................................13-42
Closing Business Hours.....................................................................................13-42
Opening Business Hours ...................................................................................13-42
Clearing the Printer ............................................................................................13-43
Clearing the Screen ...........................................................................................13-43
Copying Files......................................................................................................13-43
Changing the System Date ................................................................................13-44
Changing the System Time................................................................................13-44
Activating Debug Mode......................................................................................13-44
Deactivating Debug Mode..................................................................................13-44
Activating and Deactivating Digit Grabber .........................................................13-45
Disabling and Enabling Ports.............................................................................13-45
Dropping Ports...................................................................................................13-46
Restarting the System........................................................................................13-46
Shutting Down the System.................................................................................13-46
Performing a Force System Shutdown ..............................................................13-46
Displaying Memory Statistics .............................................................................13-47
Displaying the Status of System Setup Parameters ..........................................13-47
Resetting System Statistics................................................................................13-47
Displaying File Command Settings....................................................................13-48
Displaying the System Version Number.............................................................13-48
Repeating the Most Recent Command..............................................................13-48

TABLE OF CONTENTS
Octel 50 Installation Guide V
Chapter 14 - Understanding Phrase Files and Using V-Edit.....................14-1
Understanding Octel 50 Phrase Files....................................................................... 14-2
SO3-ALL.VAP and SO3-ALL.VOX Phrase Files...................................................... 14-2
SO3-D1.VAP and SO3-D1.VOX Phrase Files.......................................................... 14-6
Preparing Professionally-Recorded Phrases for System Use................................ 14-23
Using the Multilingual Capabilities.......................................................................... 14-23
First additional language:............................................................................. 14-23
Second additional language:........................................................................ 14-23
Third additional language:............................................................................ 14-23
Fourth additional language: ......................................................................... 14-24
Using Dialogic V-Edit.............................................................................................. 14-24
Installing Dialogic V-Edit.................................................................................... 14-24
Preparing Existing Phrase Files for Use with V-Edit......................................... 14-25
Starting Dialogic V-Edit ..................................................................................... 14-25
Opening or Creating a Phrase File.................................................................... 14-27
Recording New Phrases ................................................................................... 14-27
Adding Blank Phrases to a Phrase File............................................................. 14-28
Listening to Phrases.......................................................................................... 14-28
Rerecording a Phrase....................................................................................... 14-29
Editing a Phrase................................................................................................ 14-30
Selecting a Segment of a Phrase ................................................................ 14-30
Copying a Segment of a Phrase into a File ................................................. 14-31
Inserting a Phrase into the Current File....................................................... 14-31
Trimming an Existing Phrase....................................................................... 14-32
Deleting a Phrase.............................................................................................. 14-32
Writing a Phrase to a File.................................................................................. 14-33
Reading a Phrase into a File............................................................................. 14-34
Adding Text Records to a Phrase File .............................................................. 14-34
Creating or Editing a Text Record................................................................ 14-34
Converting an ASCII-Based Text Record for Use with V-Edit..................... 14-35
Deleting Text Records....................................................................................... 14-35
Deleting an Individual Text Record.............................................................. 14-35
Deleting All of the Text Records in a Phrase File........................................ 14-36
Printing Text Records........................................................................................ 14-36
Saving Text Records to a File........................................................................... 14-36
Removing Unused Space from Phrases........................................................... 14-37
Removing Silence from Phrases....................................................................... 14-37
Exiting V-Edit..................................................................................................... 14-38
Using a Modified Phrase File with Octel 50 ...................................................... 14-38
Using Rhetorex V-Edit............................................................................................ 14-39
Installing Rhetorex V-Edit.................................................................................. 14-39
Preparing an Existing Phrase File for Use with V-Edit...................................... 14-40
Starting Rhetorex V-Edit ................................................................................... 14-41
Dialing into V-Edit.............................................................................................. 14-43
Opening an Existing Phrase.............................................................................. 14-43
Reviewing an Existing Phrase........................................................................... 14-43
Recording Phrases............................................................................................ 14-44
Selecting a Segment of a Phrase...................................................................... 14-44

TABLE OF CONTENTS
Octel 50 Installation Guide VI
Modifying the Display Scale .............................................................................. 14-45
Saving and Assigning Display Settings............................................................. 14-46
Deleting Phrases or Segments of Phrases....................................................... 14-46
Copying Phrases or Segments of Phrases....................................................... 14-47
Pasting into Phrases ......................................................................................... 14-47
Exiting V-Edit..................................................................................................... 14-48
Preparing the Phrases for Use with Octel 50.................................................... 14-49
Index ................................................................................................................I-1

Octel 50 Installation Guide 1-1
CHAPTER 1
Installation Overview
The Octel 50 Installation Guide is designed to provide technical information and guidance
for installing, configuring, and maintaining the Octel 50 system. This manual contains
comprehensive step-by-step procedures that help you:
•Install and configure the Octel 50 system
•Configure Octel 50
•Maintain the Octel 50 system
•Troubleshoot the Octel 50 system
This manual provides information on using all available Octel 50 features and options.
Note, however, that all features and options are not available with all Octel 50 systems.
Tabs for this Installation Guide are provided in separate wrapping. Insert the tabs before
their corresponding sections. Use the Additional Information tab for storing release notes,
manual updates, or other materials you may receive periodically for the Octel 50 system.

Installation Overview Octel 50 System Overview
Octel 50 Installation Guide 1-2
Octel 50 System Overview
Octel 50 is an automated attendant and voice and fax messaging system that controls call
handling. As an automated attendant, Octel 50 greets incoming callers and instructs them
on how to proceed through the system using the messaging features. This type of
technology gives total control of a call to the user. If an extension is busy or there is no
answer, Octel 50 can take a message from the caller or transfer the call to another
extension.
The automated attendant features in Octel 50 can also provide callers with company
directories, automatically transfer callers from rotary phones to an operator, and answer
calls with after-hours or holiday greetings. The attendant can screen callers for the
subscriber, provide music or product messages while a caller is on hold in a queue, and
redirect a call either before it is transferred to an extension or only if the extension is busy
or not answered.
Octel 50’s messaging features eliminate “telephone tag” and incorrect or lost messages.
The system’s voice messaging features allow subscribers to send, receive, delete, skip,
redirect, review, and update messages. Subscribers can pause, fast-forward, and rewind
messages; send copies of messages to other subscribers; designate messages as listen-
only, private, or urgent; confirm message reception; and forward messages. The system’s
fax features allow subscribers to send and receive fax messages and to include fax
documents in voice response applications that they create. The AMIS Interface Module
(AIM) allows subscribers to send and receive messages to and from other voice mail
systems that support the AMIS-analog protocol.
Octel 50 is a voice-prompted, menu-driven system. Through voice prompts, the system
conveys information that includes the options subscribers can choose from to proceed. As
subscribers become familiar with the voice prompts for the options they use most often,
they can interrupt the prompts by pressing the telephone keypad button for an option
before the prompt is completely voiced.
Related Documentation
The following materials provide additional information that complements the information
presented in the
Installation Guide:
• Octel 50 Quick Reference Guide —An easy-to-reference, foldout card, the Quick
Reference Guide
shows system subscribers the telephone keypress navigation
paths to accessing voice mail features. Twenty-five
Quick Reference Guides are
provided with each system shipped.
•
Octel 50 Supervisor’s Guide —The supervisor is the individual at the customer
site who will be responsible for maintaining the installed Octel 50 system. The
Administration Guide can be left with the system supervisor at the site. The book
provides information on creating, modifying, and deleting mailboxes; setting and
modifying automated attendant features; generating system reports, and using
various other system features such as AMIS, V-Trees, and fax retrieval.
•Configuration Notes—Each switch supported by Octel 50 has an associated
Configuration Note that provides comprehensive, switch-specific integration
considerations. Configuration Notes are updated monthly. For information on
obtaining the latest version of configuration notes, contact a technical support
representative.

Octel 50 Installation Guide 2-1
CHAPTER 2
Determining System Needs
This section discusses items you should consider before you set up the Octel 50 system
hardware and install the system software. The steps in this section help you:
•Determine system application and requirements
•Determine hardware requirements

Determining System Needs Step 1: Determining the System Application and Requirements
O CTEL 50 I NSTALLATION G UIDE 2-2
Step 1: Determining the System Application and Requirements
Before installing the Octel 50 system, it is important to identify what tasks the system is
expected to perform. This determines what options may be required and which system
features you should enable. Use the following table as a guide.
Considerations Associated System Features
What type of phone system is the customer using; what
type of integration is necessary? Integrator/SMDI
Number of phone extensions Number of ports
How many subscribers use the system? Number of mailboxes
Do certain subscribers require different features? Class of service
How many and what type voice boards are required? Number of ports
What options does the customer want callers to hear
when they first call into the system? Attendant Menu
What morning, afternoon, evening, office closed, or
holiday prompts does the customer want? System prompts
What kind of information or background music does the
customer want callers to hear while they are on hold? Call Queuing phrases
How many languages are supported on the system?
Have the appropriate voice files been ordered? Multiple languages
Does the customer want different lines answered with
different types of greetings? Do several companies
share one system, each requiring a unique greeting?
Greeting by port
When and where do subscribers want to receive
notification of new messages in their system
mailboxes?
Message delivery
During which days and hours does the customer want
the system to voice daily greetings? Business Hours
Does the customer want to be able to send faxes to
callers requesting information?
Does the customer want subscribers to be able to
receive faxes in their voice mailboxes?
Fax Solution module
Does the customer want to be able to send messages
via a network to other voice mail systems? AMIS Interface module

Determining System Needs Step 2: Determining the Hardware Requirements
O CTEL 50 I NSTALLATION G UIDE 2-3
Step 2: Determining the Hardware Requirements
The following hardware requirements are the minimum requirements for adequate system
performance.
Hard Drive Size
To determine the minimum amount of disk storage space needed to operate the system,
enter the information in the following list, then use the formula provided to calculate the
required hard drive size:
a. Number of subscribers _____
b. Average message length in seconds 45
c. Number of new and saved messages per subscriber (avg.) 5
d. Message seconds (a x b x c) _____
e. Audiotex (V-Trees) time in seconds (avg.) 1800
f. Total time in seconds (d + e) _____
g. Total recorded hours (f÷3600) _____
h. Megabytes needed for messages (g x 13.5) _____
i. Megabytes needed for Octel 50 software, prompts, 20
and up to 1000 subscribers
j. Megabytes needed for each additional 1000 subscribers _____
(5 for each additional 1000)
k. Estimated number of pages needed for fax applications _____
l. Megabytes needed for fax applications (k÷15) _____
Total Megabytes Needed (h + i + j + l) _____
If you are installing optional software, such as remote maintenance software, make sure
you allow sufficent hard drive space. See the documentation for the optional software you
are installing to identify hard drive space requirements.
CPU and Memory Requirements
The following table provides the minimum CPU and memory required for a PC to run
Octel 50. Do not attempt to run Octel 50 with memory capacity less than that listed here.
The PC’s BIOS should be millennium-compliant. See the PC’s documentation or contact
the PC manufacturer for information.
Ports CPU Clock Speed
MHz RAM Extended Memory Ext. Memory for Fax
4 386SX 16 640KB 1 MB 1 MB
6 386SX 16 640KB 1 MB 1 MB
8 386SX 20 640KB 2 MB 1 MB
12 386SX 20 640KB 2 MB 1 MB
16 386DX 25/33 640KB 3 MB 1 MB

Determining System Needs Step 3: Consider Additional Hardware Needs
O CTEL 50 I NSTALLATION G UIDE 2-4
If you want the system to put the voice files in RAMDisk, 1 megabyte of memory is
required. For additional information on RAMDisk, see Chapter 4, “Installing the Software.”
At least 1 additional megabyte should be installed as a SMARTDrive. SMARTDrive is a
DOS 5.0 or higher disk-caching utility that allocates memory (cache) for storing
information usually read from the hard drive.
For example, suppose there is 4 MB of memory on the system. Octel 50 resides in 450K
of the base 640K RAM (the first megabyte). If a RAMDisk is selected during installation, it
uses the second megabyte. If SMARTDrive is chosen, it uses the third and fourth
megabytes.
Step 3: Consider Additional Hardware Needs
The following hardware requirements represent the minimum to effectively run Octel 50.
Some additional hardware, such as a printer, modem (for remote maintenance), and tape
backup unit can optionally be used with the Octel 50 system. This optional hardware is not
supplied and the optional hardware is not supported by technical support.
Monitor
An VGA or better monitor should be used.
3½-inch Floppy Drive
One 1.44 megabyte, 3½-inch drive is necessary to install software and perform system
backups.
Parallel Port
A parallel port is required for the Sentinel®protection device and the optional printer. This
port must be bidirectional, as most are today.
Serial Port (Optional)
Depending on the system configuration, up to 4 serial (RS-232) ports may be required:
•Mouse (unless using a bus-type mouse)
•UPS integration
•Serial integration
•External modem for remote diagnostics
If you require additional serial ports, contact your authorized representative.
Mouse
A mouse can be used with the system, but is not required for full functionality of the
system.