Avaya Octel 50 User manual

585-313-134
Comcode 108503004
101-1840-000
Issue 1
June 1999
Octel 50

Installation Guide
Octel Messaging

Octel 50
Installation Guide
585-313-134
Comcode 108503004
101-1840-000
Issue 1
June 1999

Copyright © 1999 Octel Communication Corporation, a subsidiary of Lucent
Technologies Inc. All Rights Reserved. Printed in the U.S.A.
Notice
Every effort was made to ensure that the information in this book was complete and
accurate at the time of printing. However, information is subject to change without notice.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized
party, for example, persons other than your company’s employees, agents,
subcontractors, or persons working on your company’s behalf. Note that there is a risk of
toll fraud associated with your telecommunications system and, if toll fraud occurs, it can
result in substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as
programming and configuring your equipment to prevent unauthorized use. The system
manager is also responsible for reading all installation, instruction, and system
administration documents provided with this product in order to fully understand the
features that can introduce risk of toll fraud and the steps that can be taken to reduce that
risk.
The manufacturer does not unconditionally warrant that this product is immune from or
will prevent unauthorized use of common-carrier telecommunications services or facilities
accessed, or any charges that result from such unauthorized use.
Trademarks
Touch-Tone is a registered trademark of American Telephone and Telegraph Company.
Dialogic is a registered trademark of Dialogic Corporation.
Rhetorex is a registered trademark of Rhetorex, Inc.
TR112 is a trademark of Brooktrout Technology. Inc.
Sentinel is a registered trademark of Rainbow Technologies, Inc.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft
Corporation.

FCC Part 15 Requirements
The components of the Octel 50 system described in this manual have been deemed to
comply with FCC Part 15.
Octel 50 equipment has been tested and found to comply with the limits for Class B
computing devices in accordance with the specifications in Subpart J of Part 15 of the
FCC rules. These specifications are designed to provide reasonable protection against
interference.
Some telephone companies require you to notify them if you connect electronic
communications equipment to the telephone lines. Provide the telephone company with
the FCC registration and Ringer Equivalence Numbers (REN). The sum of the RENs from
all equipment on one phone line must be less than 5. Note that the Octel 50 ringer
equivalence is approximately 0.5.
FCC Part 68 Requirements
The components of the Octel 50 system described in this manual have been deemed to
comply with the requirements of Part 68 of the FCC rules. Octel 50 equipment has a label
that contains the FCC registration and Ringer Equivalence Numbers (RENs) for the
board.
Some telephone companies require you to notify them if you connect electronic
communications equipment to the telephone lines. Provide the telephone company with
the FCC registration and Ringer Equivalence Numbers. The sum of the RENs from all
equipment on one phone line must be less than 5. Note that the Octel 50 ringer
equivalence is approximately 0.5.
The REN is used to determine the number of devices you can connect to the telephone
line and still be assured that all of those devices ring properly when the number is called.
In most areas, the sum of the RENs of all devices should not exceed 5. To be certain of
the number of devices you may connect to the line as determined by the RENs, call the
local telephone company and request information on the maximum REN for the calling
area.
The local telephone company must be notified prior to installation that you are connecting
a registered device to the phone system. You must also provide the following information
to the telephone company for it to select the correct type of service for its lines:
•Service type: Loop Start or Ground Start—see paragraph 4.1 of the Configuration
Note for the switch
•Jack required: Multiple RJ-14
•Order in which you want incoming lines to be when they are connected to the
jacks
•Ringer Equivalence Number: 0.5A
The telephone company may make changes in its technical operation or procedures. If
these changes affect the use of this equipment, the telephone company is required to
provide you advance notice.

Ordering Information
Use the following information when ordering additional copies of this manual:
Call: Lucent Technologies BCS Publications Center
Voice 1-800-457-1235
Fax [phone]
International Voice 1-317-322-6791
International Fax [phone]
Write: Lucent Technologies BCS Publications Center
2855 North Franklin Road
Indianapolis, IN 46219
Order: Document No. 585-313-134
Comcode 108503004
Issue 1.0, June 1999
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Octel 50 Installation Guide I
Table of Contents
Chapter 1 - Installation Overview..................................................................1-1
Octel 50 System Overview..........................................................................................1-2
Related Documentation...............................................................................................1-2
Chapter 2 - Determining System Needs .......................................................2-1
Step 1: Determining the System Application and Requirements............................... 2-2
Step 2: Determining the Hardware Requirements .................................................... 2-3
Hard Drive Size..................................................................................................... 2-3
CPU and Memory Requirements.......................................................................... 2-3
Step 3: Consider Additional Hardware Needs........................................................... 2-4
Monitor.................................................................................................................. 2-4
3½-inch Floppy Drive ............................................................................................ 2-4
Parallel Port........................................................................................................... 2-4
Serial Port (Optional)............................................................................................. 2-4
Mouse ................................................................................................................... 2-4
Printer (Optional)................................................................................................... 2-5
Modem (Optional) ................................................................................................. 2-5
Tape Backup (Optional)........................................................................................ 2-5
Voice Boards......................................................................................................... 2-5
Brooktrout TR112 Fax Boards (Optional) ............................................................. 2-5
Uninterruptible Power Supply (Optional)............................................................... 2-5
Chapter 3 - Installing the Hardware..............................................................3-1
Step 1: Assembling All Materials............................................................................... 3-2
Materials Checklist................................................................................................ 3-2
Step 2: Verifying Phone System Readiness.............................................................. 3-3
Confirming Dial Tone ............................................................................................ 3-3
Verifying the Phone System Configuration............................................................ 3-3
Compiling Phone System Configuration Information............................................ 3-3
Step 3: Configuring the Voice Boards....................................................................... 3-3
Configuring Dialogic Boards.................................................................................. 3-4
Configuring Rhetorex Boards................................................................................ 3-6
Step 4: Configuring the Fax Boards.......................................................................... 3-7
Configuring Brooktrout TR112 Boards.................................................................. 3-8
Setting the TR112 Port Address...................................................................... 3-8
Setting the TR112 Board’s Hardware Interrupt Level...................................... 3-9
Setting the TR112 Board’s DMA Channel ....................................................... 3-9
Step 5: Installing the Voice and Fax Board(s) in the PC........................................... 3-9
Step 6: Connecting the Telephone and Fax Lines.................................................. 3-10
Connecting the Voice Boards.............................................................................. 3-10
Connecting the Fax Lines ................................................................................... 3-10
Understanding Transfer Method vs. Non-Transfer Method........................... 3-11
Connecting the TR112 Board for the Transfer Method.................................. 3-12
Connecting TR112 Boards for the Non-Transfer Method.............................. 3-12
Step 7: Installing the Serial Integration Device......................................................... 3-12

TABLE OF CONTENTS
Octel 50 Installation Guide II
Step 8: Installing the Uninterruptible Power Supply ................................................ 3-13
Step 9: Installing and Testing Other Peripherals..................................................... 3-13
Step 10: Installing the Sentinel................................................................................ 3-13
Chapter 4 - Installing the Software...............................................................4-1
Verifying the PC is Ready for Installation....................................................................4-2
Making Backup Copies of Software............................................................................4-2
Installing Octel 50 Software.........................................................................................4-3
Confirming Files ..........................................................................................................4-6
Sample Files ..........................................................................................................4-7
AUTOEXEC.BAT..............................................................................................4-7
CONFIG.SYS....................................................................................................4-8
RUNSMO3.BAT................................................................................................4-8
Editing the AUTOEXEC.BAT, CONFIG.SYS, RUNSMO3.BAT Files ....................4-9
Defining an Alternate Keypad Format .........................................................................4-9
Octel 50 System Files ...............................................................................................4-10
Chapter 5 - Running the SMDI Utility............................................................5-1
Installing the SMDI Utility.............................................................................................5-2
Running SMDI as a Standalone Utility ........................................................................5-3
Chapter 6 - Configuring Dial Plan.................................................................6-1
Identifying Local Area Code and Prefixes ...................................................................6-2
Running Dial Plan After Installation.............................................................................6-2
Deleting a Prefix..........................................................................................................6-3
Activating Dial Plan ................................................................................................6-3
Understanding How Dial Plan Works.....................................................................6-4
Chapter 7 - Integrating with the Phone System........................................... 7-1
Running the Switch Integrator Utility ...........................................................................7-2
Running the Switch Integrator After Installation..........................................................7-3
Chapter 8 - Setting Up the System................................................................8-1
Running System Setup................................................................................................8-2
Running System Setup After Installation.....................................................................8-3
Configuring System Setup Parameters.......................................................................8-3
General Parameters...............................................................................................8-3
Receptionist Parameters........................................................................................8-7
General Transfer Parameters..............................................................................8-12
Time/Date Parameters.........................................................................................8-13
Message Timing Parameters...............................................................................8-15
Subscriber Parameters ........................................................................................8-18
Caller Parameters................................................................................................8-22
AMIS Parameters.................................................................................................8-23
Fax Parameters ...................................................................................................8-35
Fax Extensions.....................................................................................................8-40
Call Queuing Parameters.....................................................................................8-41
Intercom Paging Parameters ...............................................................................8-45