Avid Technology ISIS 5000 User manual

Avid®ISIS®5000
Setup Guide

2
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may
only be used in accordance with the license agreement.
Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373;
6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947, 7,844,775. Other patents are pending.
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Other patents are pending.
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Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
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licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for
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The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
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This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
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IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.

3
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
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Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting
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without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire
notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the
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THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
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This product includes software developed by the University of California, Berkeley and its contributors.
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©1993–1998 Altura Software, Inc.
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This product includes portions of the Alloy Look & Feel software from Incors GmbH.
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© DevelopMentor

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This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party
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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. D • June 2011 • Created 6/30/11

Contents
Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 1 Avid ISIS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ISIS 5000 Engine Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid ISIS Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
RAID Behavior in the Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Avid ISIS Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Application Key (Dongle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Avid ISIS Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Director and Switch 1 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Engine and Switch 10 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 2 Optional Network Adapter Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ISIS Engine Adapter Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Installing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing the Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Myricom 10-Gb Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Intel Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3 Installing the Avid ISIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Avid ISIS Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing the Force10 S25 and S4810 Switches in a Rack . . . . . . . . . . . . . . . . . . . 45
Installing the Force10 S60 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the Avid ISIS Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
System Director 1 Gb Ethernet Connections to the Switch . . . . . . . . . . . . . . . . . . . . . . 52
Force10 Ethernet Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Force10 S25 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
10 Gb Ethernet S25 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Stacking the Force10 S25 Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . . . . 61
Force10 S60 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
10 Gb Ethernet S60 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Stacking the Force10 S60 Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . . . . 67
Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Turning On the Avid ISIS 5000 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

7
Chapter 4 Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Virtual System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . . . . . 75
Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . . . . 86
Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Creating an Active Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Binding the Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Checking or Changing the System Director IP Addresses. . . . . . . . . . . . . . . . . . . . 90
Configuring the Avid ISIS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Accessing the Management Console From Any Computer . . . . . . . . . . . . . . . . . . . 91
Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . . . . 94
Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Sharing Avid ISIS Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Chapter 5 Configuring System Director Resiliency. . . . . . . . . . . . . . . . . . . . . . . . . . . 103
System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connecting Dual System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring a Second System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setting IP Addresses for Crossover Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configure the Resiliency Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Restarting the System Directors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Binding Order for Health Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

8
Chapter 6 Avid ISIS Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 120
Updating the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
On Site Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Chapter 7 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . . . . 131
Configuring the Force10 Switch Through the Serial Port. . . . . . . . . . . . . . . . . . . . 132
Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Restoring From Flash Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Sample Switch Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Customize the Uplink on the Force10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Configure Force10 Switch for Uplink On the Force10 S25 . . . . . . . . . . . . . . . . . . 141
Network and Switch Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Sluggish Switch Performance On the Force10 S25 . . . . . . . . . . . . . . . . . . . . . . . . 142
Ping and Tracert Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 8 Configuring the Cisco Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Accessing the Cisco Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Configuring the Cisco Switch Through the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . 148
Cisco Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

9
Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Loading the Avid Cisco Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Changing the IP Address Associated with the VLAN . . . . . . . . . . . . . . . . . . . . . . . 153
Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Uplinking Your Cisco Switch to the Corporate Network . . . . . . . . . . . . . . . . . . . . . 154
Sample Cisco Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Configuring the Cisco Switch Through a Network Connection . . . . . . . . . . . . . . . . . . . 156
Chapter 9 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Swapping Data Drives to Different Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Replacing the ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Adding Optional Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Saving ISIS Metadata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 10 Product Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . . . . 173
Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . . . . . 175
Configuration Settings Not In The Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Administrative User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Chapter 11 Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

10
Appendix A Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . 188
Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Using This Guide
The Avid®ISIS®5000 real-time shared storage system is the foundation for reliable,
high-productivity media production. It is designed for media facilities and broadcasters using the
industry's most proven real-time storage software technology, delivering stable operation, high
performance media access, and class-leading value.
nThis document describes the features for all Avid ISIS shared storage networks. Therefore, your
system might not contain certain features that are covered in the documentation.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
nA note provides important related information, reminders,
recommendations, and strong suggestions.
cA caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
wA warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
> This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.

If You Need Help
12
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
New information would be found in the ReadMe file supplied on your Avid installation
DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates, and to
read or join online message-board discussions.
Courier Bold font Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
Symbol or Convention Meaning or Action

Accessing the Online Documentation
13
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You
can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer
kit. You need to download and install Acrobat Reader on your Avid ISIS 5000 before you can
access the PDF documentation.
nYou need to download and install Acrobat Reader on your Avid ISIS 5000 before you can access
the PDF documentation.
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the
PDF file for the document you want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).

1Avid ISIS Overview
The document describes features and hardware of the Avid ISIS 5000. Depending on your
configuration, your Avid ISIS system might not contain certain features and hardware that are
covered in the document. Information that applies to specific models is specified in that section.
The term “Avid ISIS” is used when the information applies to all models.
Avid ISIS uses industry standard components to deliver high capacity, high performance
collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine
(Storage Server) functionality. Each Avid ISIS Engine is comprised of 16 media storage drives,
two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet plus redundant
power and fans. Up to six Engines are supported in the ISIS 5000, with 2 TB media storage
drives can be combined to deliver 192 TB of shared storage. The first ISIS Engine provides
System Director and Management Console functionality in addition to media storage. The Avid
ISIS 5000 network can support up to 90 Ethernet connected clients.
Avid ISIS assures media protection and availability using the following techniques:
• Mirrored system drives are used for system operation and System Director metadata storage.
• A failed system drive can be replaced without interrupting the operation of the Avid ISIS.
• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a
global hot spare. If any of the RAID drives fail, the Avid ISIS automatically uses the spare
drive to rebuild the RAID group. The failed drive can be removed and replaced with a new
drive without interrupting the operation of the Avid ISIS.
Topics in this chapter include:
•Avid ISIS Hardware
•Avid ISIS Networks
•Installation Consideration

Avid ISIS Hardware
15
Avid ISIS Hardware
The Avid ISIS Engine uses the Windows®Storage Server 2008 operating system with
Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software
release is listed in the Avid ISIS 5000 ReadMe. The ISIS Engine contains sixteen drives for
storing data. The size of the data drives is shown on the front of each drive. As newer technology
is released, other drive capacities might be supported.
nThe Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS
enclosure.
The Avid ISIS 5000 Engine can be configured as a standalone system that runs the Avid ISIS
5000 System Director software. Up to six Engines can be grouped to created a larger shared
storage environment. One of the Engines must have the System Director software. ISIS Engines
are available in the following two models come in two models.
ISIS 5000 Engine Models
Major differences between the two Engines are listed below. Also review the information listed
“Installation Consideration” on page 27.
• ISIS 5000-32
-2TBdrives
- Includes the Myricom 10 Gb Ethernet adapter board
- (Optional) Quad Port 1 GB Ethernet adapter board
• ISIS 5000-16
-1TBdrives
- (Optional) Myricom 10 Gb Ethernet adapter board
- (Optional) Quad Port 1 GB Ethernet adapter board

Avid ISIS Hardware
16
Avid ISIS Front Panel
The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can be
locked to prevent unauthorized personnel from accessing the buttons and data drives. The
following is an illustration of the Avid ISIS enclosure with the front bezel installed.
Front of the Enclosure With Bezel
The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity
LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the
front bezel removed.
Front of the Enclosure Without Bezel
Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED
(blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is
lit when an error is detected with the drive and the drive needs to be replaced. Details on the data
drive LED indicators are in the following table.
Data Drives
ID
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch

Avid ISIS Hardware
17
Data Drive LED Functions
Drive State Blue LED Red LED
Management Console
Messaging Comments
On-line Inactive On solid Off No Special Status Healthy online drive,
no disk I/O
On-line Active Activity Off No Special Status Healthy online drive,
with disk I/O
Healthy Spare On solid Slow flashing No Special Status
Online Disk in a
Failed Set
On
solid/Activity
Double flashing Error – Disk Performance
Degraded
Nothing needs to be done
to these online drives, but
failed drive should be
replaced
Spare Rebuilding Activity Activity Error – Disk Performance
Degraded – Rebuilding x%
Automatically occurs on
drive failure
Data Rebuilding Activity Double flashing Error – Disk Performance
Degraded – Rebuilding x%
Automatically occurs on
drive failure
Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention
required
Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array
creation
Failed Data Disk On solid On solid Error – Disk Performance
Degraded
Should replace disk
Failed Spare Disk On solid On solid Missing Spare Should replace disk
Unused Disk On solid Off
Non-Branded Medium
Flashing
Off Warning – Unapproved
spare disk attempting to be
added as a hot spare
Should replace disk

Avid ISIS Hardware
18
System Front Panel and LEDs
The system has 8 LEDs on the top of the front panel organized into two rows, each row with four
LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports.
The top right LED represents system hardware errors. The bottom right LED represents system
drive activity. The following figure shows the front view and system control panel.
System Director Front View
The following table describes the control panel shown in the previous figure.
ID
Control panel
BCAGHDFE
System Control Panel
Letter Description Description
A Universal serial bus (USB) port USB 2.0 device port on the front of the system
supports one USB device. Recommended for use
when re-imaging the system drives or loading
software. Two more USB ports are located on the
back of the system.
B Halt or Non-maskable interrupt (NMI)
button
The halt or NMI signal halts the processor, which
effectively halts the server. A NMI is the highest
priority interrupt and cannot be masked by software.
cIf the Halt/NMI button is pressed, the NMI
signal locks the system and the system must
be restarted to clear the interrupt.
C System reset button Preforms a soft reset when pressed. Do not use this
button unless the system has had a fatal error and
you need to restart. A soft reset restarts the system; it
clears all active program memory (you lose unsaved
work) and shuts down all active programs.

Avid ISIS Hardware
19
Drive Array and Slot Locations
For data integrity, three RAID 5 groups are created in the each Avid ISIS storage enclosure
(Engine) using the 16 data drives with one drive reserved as a global hot spare. This global spare
allows a protected workspace to be quickly repaired with no data loss if a drive fails.
Each Engine provides 16 TB in the ISIS 5000-16 and 32 TB in the ISIS 5000-32 of storage with
the option to bind up to six Engines for a possible total of 192 TB. Each new installation creates
a common slot configuration, once you have a failed drive and use the spare drive, the initial
drive configuration of RAID groups and spare drive no longer applies. The numbers assigned to
the slots and the group numbers are not displayed in the ISIS software. These numbers and
groups are only displayed in the LSI MegaRAID Storage Manager.
nThe the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS (Start >
Programs > MegaRAID Storage Manager) and should be used only when instructed to by Avid
Customer Support. Most functions in the utility have been incorporated into the Avid ISIS
software.
D Six green network activity LEDs Illuminates green when a good network connection
is established and blinks when there is network
activity on the six built-in 1-GB network ports. The
number beside the LED corresponds with the
number beside the network port on the rear of the
enclosure.
E Red System error LED Illuminates red when an error is detected with the
system (fan, power supply, temperature, voltage).
F System Drive activity LED Indicates drive activity from the onboard SATA
controller and blinks when either of the system
drives is being accessed.
G System ID button When pressed it illuminates blue and also
illuminates an LED on the rear of the enclosure. The
rear LED is also blue and is on the lower left-hand
side of the Ethernet ports. It is used to identify a
system for servicing when it is installed in a
high-density rack/cabinet populated with several
other similar systems.
H Power button Press to power on the enclosure. Power button
illuminates green when the power is on.
System Control Panel
Letter Description Description

Avid ISIS Hardware
20
cThe following drive configuration is created when the RAID groups are initially
configured. Once a drive group has used the spare drive and a new spare is established, the
following information no longer applies.
Initial Enclosure Setup — Data Drive Slot Locations and RAID Groups
The three RAID groups are configured as follows:
• The first RAID drive group is drives 9 - 13
• The second RAID drive group is drives 14 - 18
• The third RAID drive group is drives 19 - 23
• Spare drive 24
RAID Behavior in the Engine
Once the three RAID groups have been created, any of the drives in the Engine can be swapped
within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of
each of the three RAID groups.
If a single drive should fail, the Avid ISIS automatically starts a repair of the RAID group using
the spare drive in the Engine. To identify the failed drive in the Engine, see the table that
describes the LEDs “Data Drive LED Functions” on page 17. Remove the failed drive and install
a new drive in the open slot to create a new spare.
Avid ISIS Rear Panel
The Avid ISIS rear panel provides access to the power supplies, system drives, video port,
1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB
connectors for the application key, and keyboard or mouse.
nThe following illustration shows the shipping configuration of the ISIS 5000-32. The Myricom
10 Gb Ethernet adapter board is optional in the ISIS 5000-16. The Quad Port 1 Gb Ethernet
adapter board (not shown) is optional in both the ISIS 5000-16 and ISIS 5000-32. For
instructions on installing the optional adapters boards, see “Optional Network Adapter Boards”
on page 29.
9 – RAID Group 0 10 – RAID Group 0 11 – RAID Group 0 12 – RAID Group 0
13 – RAID Group 0 14 – RAID Group 1 15 – RAID Group 1 16 – RAID Group 1
17 – RAID Group 1 18 – RAID Group 1 19 – RAID Group 2 20 – RAID Group 2
21 – RAID Group 2 22 – RAID Group 2 23 – RAID Group 2 24 – Spare